Kate is a travel magician! As usual, we booked late and as usual she managed to pull off the holiday of a lifetime for us, to Sri Lanka. We had very specific requests about where we wanted to go, which were not easy to accommodate given the distances and timescales involved, but Kate incorporated all our wishes of both locations and venues into a spectacular itinerary. Even when some places were fully booked, she kept in touch with the local team, securing us a stay at our very much wished-for hotel quite late on. Similarly, she kept abreast of upgrades we could access, so the tour just got better and better. We have been so impressed every time we have used Kate's services, from the initial contact and planning, making recommendations that were useful, through to the final tour plan. She listens to everything you want and then magically creates an amazing trip. We are once again indebted to her and looking forward to our next one already! If you want a fabulous and hassle-free trip, Kate is your person, you just have to relax and and enjoy your holiday unfold, because she's done absolutely everything else for you. Thank you Kate!

We had a wonderful time, thank you and everything was great. The setup for the skiing was amazing and the ski lessons for the kids were brilliant. We were also very lucky with the weather! Thanks again for all your help , I will be in touch in the future.

Excellent support from my adviser Kate matthews who booked our School Art Trip to Paris for a group of 59 students and teachers. Kate was very patient and accommodating. We had a great coach and accommodation services. Great pack of info also digitally sent that supported us while travelling. A wonderful trip.

We had an absolutely brilliant holiday We had an absolutely brilliant holiday. Kate organised everything and the many flights and new venues arrived at were seamlessly managed, being met at the right place at the right time, every time! Kate provided a prompt and professional service, ensuring all our wishes were incorporated in to our trip, as well as checking in with us during the trip to make sure everything was going to plan. We felt completely secure in her uber-competent hands and cannot thank her enough. I would, without hesitation, recommend Kate to any travellers because the peace of mind she affords just means you can literally sit back and enjoy your holiday. Thank you!

She is one of the best travel agent that has helped me in my over 32 years of travel. She goes beyond the call of duty to help ensure that I am able to meet my travel objectives. She is prompt and extremely knowledgeable.

Kate is not only super speedy at coming back with multiple options when you ask her to help you organise a trip, she's also incredibly tolerant if you constantly change your mind/are shockingly slow at getting back to her. I couldn't recommend her more highly

It is often said someone goes above and beyond but with Kate nothing was too much. She encouraged us to ask questions with choices tailored to what we had said. Amazing support

We always use Kate to book our holidays - she has such great knowledge and ideas. Kate provides an excellent service each and every time; she provides such a personal service and I always feel so supported by her.

Thanks you so much for your wonderful organisation of our holiday. Everything went like clockwork, no stress, perfect. We had a lovely time in Ischia. A bit toasty but a very relaxing week. Once again, huge thanks.

Kate was as helpful, responsive and flexible as usual! Will use again and continue to recommend.

Always so accommodating and patient with me as I change the boundaries. Thank you x

We would thoroughly recommend Kare Mathews to deal with any travel requirements.In a nut shell ,she could not have been more helpful.

Kate provided a great service, looking forward to my 2 week holiday in Ibiza now.

She listened to me and then gave me options with full details will definitely use her again

I have already recommended Kate Matthews to others . She is friendly fast and helpful. Brilliant . We will always use her. .

Great to have a personalised service of very good quality, friendly and professional.

Kate was a life saver. Navigated the whole process from start to finish. Couldn’t have done it without her.

Kate always answers my emails quick and gives great service x

Kate was professional, knowledgeable, and responsive from the initial consultation to the booking. She took the time to understand our preferences, managed our expectations, and was always available to answer my questions. The result has been a fantastic holiday package beyond what we imagined, and August could not come quickly enough for us to enjoy it.

Kate is always available to answer any queries or questions and if she hasn't an immediate answer responds promptly within a couple of days

Kate is amazing, very efficient and helpful. Highly recommend her.

We have had another wonderful holiday thanks to kate!! Kate never fails to make the process from beginning to end absolutely brilliant and so easy. We have never been disappointed and won't book with anyone else now. If you are looking for some holiday support please do contact Kate

Kate listened carefully to our brief, for a party of x8 to Majorca, and she came back to us with x3 great proposals. When we amended said brief, she was helpful and patient. Kate went out of her way to get all travel aspects organised for us, right down to printing and delivery of documents. I would not hesitate to recommend her.

I just wanted to thank you ever so much for all your hard work in arranging our holiday. It was completely amazing. Possibly the last time the three of us go away together so i wanted something really special.... and it really was . It will be 2 weeks that we remember forever. Thank you

You absolutely nailed the brief and it was an excellent holiday. The journeys there and back were seamless and arriving at the hotel felt like arriving in paradise. A few days before we got there Helena had put her head in the water for the first time at her swimming lesson and she was keen to try this out again. She then spent the next 4 days swimming under the water like a little fish! Thank you so much for all your hard work with this.

Kate has assisted me many times with my travel and I thoroughly recommend her - she's friendly, helpful, knowledgeable and arranges everything so efficiently!

Kate has been brilliant, we have x2 holidays booked with Kate so far and more planned, she has really gone the extra mile in helping us plan some amazing holidays, will definitely be recommending her to friends and family, thank you Kate looking forward to our planned holidays and future holidays.

We have just returned from the holiday of a lifetime to Thailand organised by Kate. From the first contact with Kate she was efficient and laid back and took all the stress out of the booking process and she even hand delivered all our booking documents and confirmations. Kate chose a hotel in Bangkok for us to recover after our flight which was perfect and in a great central location. The next stop was Peace Resort on Koh Samui which was like arriving in Paradise. We are so grateful to Kate for helping us have a dream holiday and we can’t wait to book the next trip”.

Kate was truly amazing. Very thorough and considerate. I would totally trust her to organise more packages for me and wouldnt hesitate recommending her to friends and family

Omg!!!! The best holiday ever!!!! Thank you Kate! We just had the most amazing week of our lives. We did not leave the villa. It was paradise. Nothing was wrong and we are very picky! Thank you for your diligence and staying with us to get the perfect villa. You are our go to and will recommend to everyone! Kxxx

Super fast service, information and booking - with all details explained. Saved me hours of trawling through websites myself and great to hear personal recommendation review of the package we booked.

Kate is absolutely amazing organising my holiday from start to finish....and she put up with my 3 million questions with no complaints! would recommend her all day long!

I thoroughly recommend Kate - it’s the first time I have handed over the baton of organising a holiday and I won’t be organising other! Kate is knowledgeable, helpful, friendly and oh so patient (we had a whole list of wishes for a 7 person trip) and everything has been organised to the finest detail - literally from when we leave to when we arrive. We will definitely be using Kate’s services again. Thanks so much Kate! X

We had such a lovely time thank you. The boys loved Atlantis. Everything you organised went smoothly and we had a lovely room

This is definitely the way forward when planning a holiday. Kate made the whole process so easy and helped us to navigate our way through the options, at a competative rate, without having to be bombarded with so many options when searching online!

Thank you so much for all your help! We are all very excited for our trip to the Maldives. You’ve taken away hours of searching that I usually undertake when researching our family holidays!

Hello Kate I hope you are well. I have been meaning to email you for a while as I wanted to say thank you so much for arranging our family holiday in Skiathos earlier this year. I know we had quite a few different requirements but you found us the most perfect place. The villa was lovely, the location was great and the guy who ran the villas could not have been more helpful. We all had a really brilliant holiday and I am so grateful to you for putting it all together for us - thank you so much!

The holiday was just perfect thanks to Kate. We love Skiathos. The Villa was wonderful there is not one thing that we would change about it. The location was perfect for us and the general up keep of the Villa was to a high standard. Our dealings were with the owners son, Evan, who was very personable and capable. He took very good care of us and definitely contributed towards making it such a great holiday for us. Thank you so much for finding this great villa and for organising this trip for us, you’ve been amazing.

I've just booked a holiday to Seville with Kate and can't recommend her highly enough! She responded extremely quickly to my request and my holiday was booked without any stress or headache on my part. I look forward to dealing with you again in the future Kate - thank you very much.

Kate was extremely helpful and understanding from the very first phone call. Kate made a bewildering set of guidelines into a comprehensive holiday plan. I’m looking very much towards an incredible Christmas holiday. Thank you

We have just come back from a week at the Elba in Lanzarote- it was just so lovely. The hotel, the staff, the facilities, the food the proximity to the beach/shops, all of it. Kate ensured that all elements were covered and it went so smoothly. I won’t go to any other agent. Kate makes sure your holiday goes as well as she would want her own to go. I’m hugely grateful for all your help and your patience.

I love Kate, she’s the best. A perfectionist to the T, I always travel with her! She looks after you, even if you’re far away she’ll sort things out for you, she’s a diamond.

Another superb trip away - thanks so much Kate! Your fantastic organising went expertly to plan and we had a ball. I’m busy thinking about our next escape and will be in touch when we decide a location.

Kate was amazing, she helped me to find a bespoke holiday for us, that matches our budget and wishes. Also was very caring and towards us and small details that made this holiday even more special. I can only be thankful and recommend her service

I just wanted to recommend Kate Matthews - at Travel Counsellors who I discovered through my local FB group MGF. She's organised lots of trips and flights for me at great prices and goes over and above when needed, which is helpful when you're trying to find child-friendly travel options. We had a horrible experience last weekend where we had paid for 3 seats for a 3 hour 40 minute journey for my husband, toddler and I as we are both extremely tall and I'm 7 months pregnant. We were given 2 seats 12 rows apart and my toddler won't sit with my husband and then eventually just one seat for 3.5 of us! It was stressful to say the least! Kate sorted it all out and made sure our return journey was uneventful and pleasant and was at the other end of the phone no matter day or time. I've also just found a lovely bunch of flowers tucked behind the gas meter to apologise even though none of it was Kate's fault. I've given up booking flights online myself as it so much easier having someone else do the legwork and manage to find cheaper flights at that! I recommend Kate thoroughly

Kate really went the extra mile to make sure we had the best deal for our next holidays. Very efficient indeed! Highly recommend her!

I love the personal attention I received from Kate Matthews. She really put my mind at ease and took the stress out of booking our holiday. It was great doing business with her!!!

Second time we have booked with Kate. Both times last minute, hard to source exact requirements. Each time we received rapid service with exactly what was required. Also appears to be cheaper than booking ourselves online. Always friendly. No task, however small, a chore. Excellent service all round.

Kate went out of way to assist us in our holiday. She worked tirelessly to answer our questions, and was prompt in rearranging the tour with our alternative choices. The service was exceptional and I cannot praise Kate highly enough. It has been a revelation.

Thank you Kate for helping to make Disney special for Kathryn and the family.... thank you for the note in my room too. It's all the little things that add up to put smiles on faces... You do a brilliant job ... well done that girl Xxx

Thanks for booking our wonderful holiday. We can't believe how effortless you made the whole experience and are truly grateful for the enormously personal care and advice you have given us. I would recommend your services to anyone. Thanks again.

You have certainly found us a gem of a hotel....it is totally brilliant....we love it and are having a great time. We even wonder why we have hired a car to leave it!! To top it all, when we arrived back from dinner last night there was a lovely bottle of bubbly awaiting us....with a note from you! What a lovely thought........much appreciated. You have booked a real winner here!! THANKS from us both!!

Honestly, thanks so much for all you did, we had the most amazing time. Kate Matthews is now on speed dial on my phone and I would not think twice to recommend her to others! She recently organised a once in a lifetime, magical trip to Lapland for our family. Kate was so knowledgeable throughout, speedy and patient at replying to my ongoing questions, and made our trip so special including all our demands! No request was too big, and I am super grateful to her in making this trip so magical for us, we will not forget the experience in a hurry.

Amazing job! Not only did you make my late impossible booking possible for my daughter and boyfriend, you went out of your way to check them in online before I even thought about it! Credit to you and of course your company. Oh, and you were cheaper than BA direct! Booking again soon. Thank you so much.