Excellent service yet again from Lisa. Prompt and professional resulting with another family holiday booked for 2024. Highly recommend Lisa.

Lisa was great, She listened with interest to our requests and gave us many great options to choose from. I will defiantly book with her again and also recommend

Lisa is always available, professional and gives a personal service. Would not hesitate to recommend. Five star service.

Lisa didn't stop when our holidays were booked, she brought our tickets round, checked us in and made sure we had everything we needed. That extra mile makes all the difference.

Lisa is fantastic. She listens to what you want, sends you a base plan and then helps you to adjust it to make the perfect holiday for you. She is warm and friendly and nothing is too much trouble. I have already recommended Lisa to a family member and will continue to recommend her to others. Thanks Lisa.

Lisa was very professional from the offset as she explained the expectations of using her service, then quickly obtained and understood our requirements, offered us various packages for consideration with advice from personal experience as well as feedback from her clients on our options. The process was extremely easy, and we were fully informed. For us it took only 5 days from being provided our options to booking our holiday. This was the first time using such a service and being so impressed we had no reservations in recommending Lisa to our friends & colleagues straight away.

Lisa just makes life so much easier in todays chaotic world. Always helpful and easy to work with.

What a wonderful experience we’ve had so far with Lisa. Really listening to our wants and being so patient when we change our mind! Flexibility and personal touch is excellent

We will always use Lisa to book our holidays as she is so knowledgable, helpful and up to date with all travel requirements. She goes the extra mile for her clients to ensure their holiday is exactly what they want

Absolutely top class and friendly service. Could not be bettered and I would score 20 out of 10 if that was possible

Lisa is so professional and friendly. She has a lot of valuable knowledge and goes that extra mile for you. Lisa makes you feel special and gives you her undivided attention. I wouldn’t hesitate to recommend her to anyone.

Lisa, you go above and beyond to make sure your customers expectations are met and exceeded. Thank you.

Fantastic. Helped us so much, always making sure we knew what we were doing. Thank you

Lisa is so efficient, helpful and knowledgeable and on top of that is a lovely person to deal with. She made organising a surprise trip to Iceland a pleasure and we are all looking forward to the adventure she has organised for us. I would definitely recommend Lisa every time.

From the first conversation with lisa I could sense a good rapport and it only took 3 emails and I was booked so I will be passing Lisa’s details on to others and I will definitely be using lisa again

Lisa Lockhart always goes above and beyond, she was recommended to me and I have recommended her to my friends who have also been very impressed with the excellent customer service she provides .

Lisa is amazing! Since we met her she has booked us trips to Argentina, Brazil, Thailand, China, India, Vietnam, USA, Indonesia, The Philippines, Dubai, Hong Kong, Macau and now Malta. Every trip has been planned and managed beyond all of our expectations. We still have lots of places to visit and we wouldn’t use anybody else. Thank you Lisa!

Lisa was so helpful, sorted our holiday out of office hours, she has been so informative and provided us with great advice. She’s brilliant

Fabulous, personal service from Lisa, highly recommended!

Before the Coronavirus outbreak, we booked with Lisa to go to Dubai in October 2020. As it got closer and Cardiff went into local lockdown we realised that it was very unlikely that we’d be allowed to go, and we were worried about what kind of holiday we might have even if we were. I went to Lisa for advice and she was incredible. She fully explained our options, and as travel to Dubai was still officially advised against, we cancelled with a full refund. We decided to take a travel credit as we knew we’d want to book again as soon as possible. We just booked to go in March, and I know that we can rely on Lisa for full guidance on any travel restrictions nearer the time. I feel very grateful to have full confidence in our travel advisor.

An amazing lady and friend. Nothing is too much trouble for her despite how busy she may be. I always feel supported and secure on holiday, knowing that Lisa is just a phone call away. I cannot recommend her highly enough.

Lisa has booked us our last three holidays When we book with Lisa she sorts everything out to the last detail and gets us the best deal for us leaving us worry free I would and have recommended Lisa

Really happy with everything you were so easy to deal with thank you

Lisa has always fulfilled our requests and more........totally honest and gets best deal possible. Will always use and always recommend.

Extremely helpful and nothing was too much trouble

isa has been very supportive, helpful and just really great in helping me pick the right place. I would never have found my holiday place without her.

We can’t thank Lisa enough for suggesting and organising our group holiday to celebrate my wife’s birthday with friends. As always she takes care of all the booking paperwork and goes the extra mile to ensure we all have a holiday to remember. She’s always available to help with any queries and I would happily recommend her to anyone who’s planning a holiday in the future. Regards Mike & Jane Cooper

Lisa has been excellent. Very efficient, fantastic advice, superb customer service. Always comes back straight away. Very highly recommended. We are delighted with everything she has done for us and will highly recommend to others.

Lisa is always very helpful and will do everything she can to find the right holiday for me and my family. We know she is always there if we need help whilst away too

Always a fantastic service with Lisa- she takes the stress out of booking a holiday and we love the personal touch she provides. she also isn't biased and will always be honest when I make suggestions re Destinations - so far all of her recommendations have been fabulous!

10/10 - Wonderful service. Could not of asked for more. Lisa goes above and beyond.

Lisa has looked after us from the start as if we were her number one customer. It’s rare to get customer service like that these days. Although the holiday isn’t until next year Lisa has sorted everything herself and made the whole booking process so easy and enjoyable. Lisa will be our go to for every holiday or trip in the future and my only regret is that we didn’t find her sooner!

Lisa goes massively above and beyond. She’s the best!

Lisa has been fantastic at sorting out the perfect holiday for me and my children. Nothing was too much hassle and her attention to detail is exceptional. I will certainly use her again and recommend her to friends

Amazing, friendly, reliable and efficient throughout. Lisa takes the stress out of planning and booking holidays

Lisa was extremely helpful and efficient. I will definitely use her again!

I have recommended Lisa to several people. What I like is that I can tell Lisa what type of holiday we want and where and an approx price and she does all the leg work. Great no sitting looking through brochures which after looking through two or three gets quite mind boggling.

Lisa was great, she couldn't do enough for me. Lisa always kept me informed with what was going on and searched for the best deals for me. Made my life easier with Lisa sorting and arranging everything for me. Great service, and would definitely recommend to other people.

Great service from start to finish and a nice little touch with the holiday countdown chalk board. Thankyou! Can’t wait to go on holiday now.

Lisa has arranged my holidays for a few years now. Perfect every time and always a good price. 100% recommend.

Lisa offers a really personal service and offers impartial advice, pulling on her own experiences and those of her other customers ensuring we are never disappointed with our holiday. have highly recommended her and will continue to use her services going forward.

Lisa was absolutely fabulous, nothing was too much trouble, we would definitely tell our friends about her service.

Couldn't recommend anyone more efficient and helpful than Lisa when booking your holidays. Lisa has a lot of knowledge about places around the world and checks everything to ensure you get the holiday you are looking for and at the right price. Lisa is always willing to help if you need anything, also checking your holiday went as expected when you get back. Whilst we happened to be in Barcelona on the day of an attack, Lisa checked we were ok and to contact her if we needed anything. This meant a lot to us and proves she cares about customers and she provides a fantastic service. Thank you Lisa.

I wish there were 100 stars for this lovely lady as 5 isn't enough. We have booked 2 holidays this year with Lisa and the detail Lisa has gone into to book exactly what we have wanted has been above all expectations. She has been amazing and will always be the first person we ring when booking anything in the future.

Lisa booked our honeymoon to Aruba. I contacted her after a few visits to travel agents, many of which weren't interested & just seemed to see money when we said honeymoon, but not Lisa! She was so friendly, helpful, fun & professional. She asked us what we wanted for our special holiday, including budget & managed to find it all. She was very efficient too, filling in our details, booking our seats, checking us in & filling in any extra details. She also kept us updated with anything we needed to know through email & phone calls. Towards our departure date, Lisa arranged a convenient time to personally hand deliver all of our documents, which were all organised clearly & labelled for our convenience. We would highly recommend Lisa & we've already started to look at our next holiday. Thank you so much. Kay & James

Everything I have booked with Lisa has been 'spot on' - very helpful and considerate in all she does regarding bookings.

Ive been delighted with Lisa's care and attention to detail. She is kind and attentive, and extremely tolerant!, My holidays have been "spot on", thanks to the hard work and effort she placed on getting things "just right"!! Thank you Lisa Have recommended you already to my sister and another friend. Susan Vanner

Fantastic service! Lisa was very informative, knowledgeable, friendly and gave personal service/recommendations. We will definitely be recommending Lisa to our friends and family!

Fantastic personal, friendly service. We have used Lisa to book 2 holidays now and will definitely use her again for our next trip away. Nothing is too much trouble and she has made the whole experience hassle free and easy. Thank you so much Lisa :)

what a wonderful job Lisa Lockhart did when arranging the holiday my wife an I took in Dubai, Melbourne, Auckland and Hong Kong. Everything ran like clockwork and her help, advice and attitude towards us was impeccable and top class in every respect.

We have booked 2 trips with Lisa now (Thailand and South America) and her service and attention to detail is second to none. She actually researches and checks the hotels/flights herself and always gives honest answers and opinions. She really makes you feel like nothing is too much trouble and that you actually matter to her. My wife and I particularly like the fact that she is always available if you have any problems or questions. Would 100% recommend Lisa to any friends or family and we will definitely get her to sort our next holiday.

Lisa has been fantastic from start to finish and I couldn't recommend her highly enough. I will definitely be booking all of my holidays through her in the future

absolutely brilliant service!! Totally competent and helpful service! Will always use Lisa's Travel Service for all future bookings and will recommend to all friends Thank you!

Great relaxed friendly service, nothing is too much trouble. Also fast and gets a great price every time. I always book multi hotel holidays so Lisa books all the hotels, transfers etc. Perfect.

Lisa is always most helpful and totally understands what I want from a holiday.

Lisa was fantastic. 2nd time we've used her. Nothing is too much trouble and her customer care is top notch. Would definitely recommend her.

I have recommended Lisa to lots of friends and they have all been so pleased with her help, care and attention to detail. She takes all the stress out of booking a holiday.

Lisa has been and continues to be a most supportive, constructively helpful and cheery person, with a most extensive knowledge of the travel business. We will most definitely recommend her.

I have now used Lisa on two occasions to make holiday arrangements. Lisa is very knowledgeable and by talking to her personally she gets to know us and what we are looking for in a holiday, she will advise you and recommend different hotels and things to do. Nothing is too much trouble, I have recommended her to some friends recently.

Lisa was very helpful and patient with me when trying to book a family holiday. Her knowledge and advice was invaluable. I have already recommended her to friends.

Lisa was recommended to me by a friend. She was very helpful and friendly. I will definitely be happy to recommend Lisa to my friends and family.

Lisa was recommended to me by a friend. She was very helpful and friendly. I will definitely be happy to recommend Lisa to my friends and family.

Lisa booked our 'family moon' last year. She was so helpful, organised and she's bloody good at her job and genuinely cares about your needs. Lisa was recommended to me by a friend and I wouldn't hesitate in recommending her to others. Thanks again, Lisa

I have used Lisa on recommendation from my daughter who has used her several times. She really takes the hassle out of looking through lots of brochures. We give her a location, type of holiday and price range and she does the rest. In fact we holidayed with our daughter on two of the holidays and found them very satisfactory in that, what we asked for, we got. Lisa also before we departed for the holidays personally phoned the hotels to make sure that they had taken note of our requirements such as adjoining rooms etc. I have no hesitation in recommending Lisa.

If Carlsberg did holidays they would be like Lisa's holidays. She is an amazing agent and helped us create some great memories. Thanks Lisa.

Polite and knowledgeable, Lisa went out of her way to sort out the best package for us. This is the second time I have used Lisa and I would highly recommend and use Lisa again for future holidays.

Lisa helped me organise my best friends stag do to Ibiza, she helped me with the planning of it, finding the best deals and exceeding my expectations. She is well organised, friendly and more importantly, extremely good at her job. All the above resulted in a fantastic stag do, a very happy bunch of friends, a relieved best man (me) and a very impressed stag! I would strongly recommend Lisa and travel counsellor's to assist in any holiday arrangements. Thanks a million!!!

Lisa is lovely and extremely professional. I have booked two holidays with her - one last year to Majorca with a group of 11 and a trip to Vegas with my husband last weekend. I can honestly say, I wouldn't dream of booking a holiday without her now!! Lisa is very organised, very knowledgable and makes the whole process of booking an enjoyable and stress free experience. I highly recommend you get in touch with Lisa if you are planning a trip abroad.

Lisa was recommended to me by a friend and I would be happy to recommend Lisa too! She has been so helpful and informative and actually went beyond, because she researched thoroughly and made itinerary suggestions. Many thanks!

Lisa was very helpful and provided us with exactly what we asked for with very short notice, we will definitely use again.

Smooth, slick and really easy. Lisa met every one of our needs and then some - never knew booking a holiday was so carefree!

10 out of 10 - Fantastic service, fast response and quality solution

I was really struggling to find the perfect 10 year anniversary break. Lisa took on board every little request and found exactly what I was looking for! Really looking forward to our holiday in September now!

I would highly recommend using Lisa for any travel needs. Very professional and helpful, we have booked several holidays through Lisa ranging from long haul to Australia, skiing holidays to just one night West End show and hotel, nothing is too much trouble and it takes the stress out of booking and wondering if you have forgotten anything. An all-round excellent service.

We are going to use Lisa now for all our holidays after the service we received last week. It's really good having someone arrange everything for you from a meet and greet valet at the airport to a fruit basket and champagne on hotel arrival. It's so nice just to ring her up and tell her where you want to go and she does all the legwork and a lot faster than I can. As a very busy businessman I do not have time to trawl through endless web pages trying to find the right deal and then usually when I do find something there is a hidden extra at the end. What you see with Lisa is what you get, no surprises. I thought I had found the best deal but she still managed to find us a better room and save us some money.

Lisa was helpful, thorough and efficient. She went to a great deal of trouble to find information about my initial intentions regarding my holiday so that I was able to make informed decisions. It took only one contact with Lisa to book my holiday with a confirmation telephone call later in the day. She was always available when I telephoned with minor queries. She a very competent and well informed Travel Counsellor.

My husband and I were recommended to speak to Lisa about organising our honeymoon and my god are we glad we did! From start to finish, Lisa was always there answering our endless questions, as naturally with it being our honeymoon, we wanted to pick the best option which suited us as a couple. We will definitely be coming back to Lisa for help on all future holidays as we know that she will find the best option for us. Santorini was everything we wished for and more and was exactly suited to our needs and wants. Lisa even managed to wangle a free upgrade to the honeymoon suite which was a lovely little perk to the holiday. If you are looking for an amazing holiday no matter what your budget, Lisa will be able to help you out. Many thanks for all of your help.

I would recommend Lisa and Travel Counsellors every time. Lisa has booked many holidays for me and my family and never has there been a problem. We have the peace of mind that every last detail has been dealt with efficiently and professionally. Lisa is always extremely pleasant, helpful and full of suggestions or ideas if we are looking for some help with destinations, accommodation or things to do and see once at our chosen destination. Nothing is too much trouble, if you simply want one night away or a six month round the world trip then you can rest assured that the attention to detail is always the same. Thank you for all your help and we look forward to continued bookings together.

I have booked two holidays with Lisa for next year, both very different and both not straight forward but Lisa found us fantastic accommodation (villa in Portugal) and the service she provided was five star. Lisa is a true professional, with a friendly manner and nothing is too much trouble, even when after the booking we needed to make a change. There are regular phone calls and emails to ensure all our needs are met. We would highly recommend and would only use Lisa to book a holiday in the future. Thank you.

When we decided to book a holiday we contacted Lisa and gave her a tough task with our personal requirements -Date, flight times suitable for our work commitments,accommodation and weather. Lisa rose to to the challenge and found us a beautiful hotel in Playa Blanca Lanzarote, there were many other choices that Lisa gave us and we found it very hard to decide as we were spoilt for choice.We would not hesitste to use Lisa for future bookings as she is proffessional,curtious and genuinaly wants to help with providing a no fuss holiday to suit all of your requirements.

Hassle free trip booked with Lisa, who found the perfect flight and accommodation all within our budget. No need to go High Street stores when a 5* service is given over the telephone at your own convience. Defiantly be using her services again. Thanks once again.

Booking our special holiday with Lisa has been a joy and a pleasure. Her dedication in finding my wife and I the "perfect" special holiday has been second to none. Nothing was too much trouble and she was extremely friendly and efficient in everything we asked her to do. All we now have to worry about is enjoying the sunshine and having loads of happy memories from what will be a fantastic holiday. Will report back after the special event.

When we were looking to book my holiday we were very unsure on places to go. All we knew was that we wanted to go somewhere hot!! Lisa suggested and quoted at least 3 places we could go which must have been very time consuming, but had no problem doing this at all. We finally chose St Lucia which Lisa suggested, and chose the Le Sport Body Holiday hotel that Lisa recommended. It was the most beautiful place and hotel and was worth every penny. Lisa was very helpful and patient with us which was very much appriciated. I would not hesitate in going back to Lisa to book my next holiday!!!! Thank you!! Gemma and Ciaran xxxx

We had made enquiries with another travel agent and a web-based travel company regarding a tailor-made holiday in Iceland, but had received an off-hand response from the agent and no response at all from the travel company. We were impressed with Lisa's quick response offering various options and her service in arranging just the holday we wanted. We will definitely recommend her to our friends.

Booking our first family holiday with a toddler was always going to daunting but Lisa put my mind at ease and sorted out the perfect accomodation for our trip. Friendly, happy and very helpful I wouldn't fail to recommend her to friends and family in a heartbeat! Take the stress out of your holidays and leave it in Lisa's very capable hands. We're now counting down the days. Thank you so much.