Liz Hennessey

I'm based in

Cardiff

Available for new enquiries

It's Nice To Meet You

Hi, I'm Liz

I'm so happy you have visited my page!

My career in travel began over 30 years ago, first as a travel agent and later as cabin crew with a major UK airline. Those years gave me a unique insight into the travel experience both as a customer and a service provider and a true understanding of what makes a holiday special.

While raising a large family, I moved into education as a Learning Support Assistant, a much-loved and rewarding role that shaped my patience, empathy and ability to truly listen. These skills now sit at the heart of how I work with my travel clients.

For the past year, I have proudly worked as a Travel Counsellor, returning to my lifelong passion with renewed knowledge, confidence and enthusiasm and I continue to learn every day. I love researching faraway shores, imagining possibilities and creating tailored trips that truly fit my clients.

I’ve experienced all styles of travel, from short breaks and staycations to family, multi-generational, group, Disney, ski (very much Bridget Jones style!), long-haul, luxury and budget holidays. Favourite destinations include Switzerland, Thailand, the Caribbean, Bermuda, Florida, Ibiza, Skiathos and Cornwall.

I am particularly passionate about helping those who find travel more challenging. Whether supporting guests with additional needs, sensory sensitivities or reduced mobility, I take time to ensure the right accommodation, calm spaces and appropriate assistance from quiet rooms and pools to airport and aircraft support. With personal experience of caring for loved ones with differing needs, I approach every trip with patience, understanding and genuine care.

The award-winning, fully protected Travel Counsellors model allows me to combine global expertise with a truly personal touch. I’d love to connect, hear your ideas and help bring your travel dreams to life.

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What my customers say

Liz really listened to our needs and tailored our holiday accordingly.

Sara W

Cardiff

Liz has been amazing!!!! She booked us a fabulous looking holiday to Dubai to celebrate our silver wedding anniversary, which was unfortunately cancelled due to the current situation. However Liz went above and beyond to find us a fantastic looking holiday in Mexico! We can’t wait to go. There was nothing that Liz couldn't do to add to our experience - she is AMAZING! I have already recommended her (my brother has booked with her) and I will continue to do so! Thanks Liz

Victoria C

Cardiff

A huge thank you to Travel Counsellors Liz Hennessey who organised our family holiday to Dubai. Liz listen to what we wanted and introduced us to the fabulous Grosvenor House hotel in Dubai marina. The hotel, food and its staff were great - it was a hotel that just kept giving. Liz looked after us before and during our holiday and followed up with us once we had returned - she provided an excellent personal service.

Joanne M

Cardiff

Liz has been amazing searching for our beach holiday. We had very specific requirements and she delivered options for us to consider. First class and smooth booking process and all the hassle taken from us. I would highly recommend Liz.

J Moore

Cardiff

Fabulous personal service with good advice and smooth booking .Highly recommend Liz 👌

C Rodrigues

Cardiff

Liz Hennessey provided outstanding service throughout she was knowledgeable, responsive, and genuinely took the time to understand my needs. The whole experience was smooth and stress free, and I wouldn’t hesitate to recommend her to friends, family, and colleagues.

P Jones

Newport

This was to be a holiday of a lifetime… This was to be a holiday of a lifetime catching up with our family in Australia for a wedding with a few cheeky stop overs on route there, and back home. Nothing was too much trouble, Liz Hennessey from Travel Counsellors went above and beyond finding the perfect places for our stay checking in with us regularly, to make sure we were happy with all the details of the trip both at home and while away, But also rechecking in with our accommodation prior to our arrival sometimes getting upgrades or cracking views. But also taking care of all the extra details, like transfers so drivers got intouch throughout the trip on our arrival or departure so the trip ran smoothly and allowing for a stressfree holiday. Also checking we had all the relevant paperwork, visas insurance and entry requirements for entry to each country visiting. Therefore would not hesitate to recommend Liz @ Travel Counsellors for a Perfect stress free holiday. Thank you so much Liz from Helen, Nick and Melanie. 🥰

Helen K

Cardiff

Liz is so approachable and genuinely wants you to enjoy and get the most out of your holiday. I've found her to be very knowledgeable about all aspects of traveling and I will definitely be contacting her for any future travel plans I have.

April Drewen

Cardiff

Liz is very friendly, helpful and knowledgeable. Made booking our holiday a breeze!

Gemma George

Cardiff

Excellent on all fronts- many thanks, Liz !

Michael Fry

Cardiff

Excellent service provided by Liz!

Kelly Alderson

Cardiff

Liz really listened to what we were looking for and came back to us with some great suggestions, one of which we booked. We are off on holiday soon and can’t wait.

Joanna Fry

Cardiff

Liz was really helpful and knowledgeable in helping us find our perfect break .

Catherine Wadmore

Cardiff

Had a wonderful 3 day break in Dublin, Hotel was amazing. Irish Coffee making class was excellent, transfers to and from the Airport all ran smoothly Thank you so much Liz Hennessey Will definitely be booking our next holiday with you Hope further afield next time

Anthony Worrell

Cardiff

Liz, was thorough from the start of organising our cycling trip to Spain, I will using Liz again for my other short trips and family holidays!

Mr Evans

Cardiff

Liz was AMAZING!!! She was patient, knowledgeable and efficient. She has booked us what looks like a holiday of a lifetime - we can’t wait. I would HIGHLY recommend Liz to anybody.

Victoria Creedon

CARDIFF

Liz was great to deal with - very helpful and informative. Her choices were amazing and definitely catered to all our needs. Considering the age range was 25-62 she certainly worked to enhance all our experiences - will definitely use her again and will not hesitate to recommend her. Date of travel 27/5/25

Ann Reid

Cardiff

Liz did an absolutely amazing job helping my boyfriend and me book our first holiday together. She was so patient with all our changes and really took the time to find something perfect for us. Everything was smooth, stress-free, and exactly what we hoped for. We couldn’t have asked for a better experience, already recommend to family and friends and in the process of booking my next holiday with her!! – thank you, Liz!

Emma Jones

Cardiff

Liz was very helpful and knowledgeable whilst booking my holiday in Dublin

Susan Robson

Cardiff

Everything was so simple and easy. I told Liz exactly what we wanted and an itinerary and confirmation was sent through within minutes!! Great service, will definitely use TC and Liz again.

Rachel Hennessey

CARDIFF

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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02922949877

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Travel Counsellors

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