Melissa LoGalbo

Even though our holiday was cancelled due to the war - we have rebooked with Melissa as the service we received was outstanding In the chaos of the advice for flights to the UAE changing daily Melissa kept us informed daily- never any need to chase for information or worse wait on hold on a customer service help line to find out information Melissa was available via email and in the phone whenever we need her for reassurance or confirmation. Such professionalism with a compassionate and caring feel. Thank you

Mel was absolutely amazing, she went above and beyond for the whole trip. It was fantastic. would not hesitate to recommend her.

100% yes and I do recommend Melissa to friends and family. This year Melissa is making some dreams on our wish list become a reality. Always hugely grateful for her wealth of knowledge and experience. Melissa makes the whole process easy and stress free. Big thank you.

Melissa always goes the extra mile to ensure our trip is exactly as we want it. She provides excellent customer service. Keeps us updated throughout of any changes that occur eg flight changes. She’s very knowledgeable in all aspects of the travel industry so can answer any queries /concerns we may have.

I have known Melissa for a number of years and she has booked wonderful holidays for me and my husband. She always goes the extra mile, and is always on hand in an emergency ready to help out whatever time of day or night.

Melissa was incredibly supportive this was my first cruise. She spent a lot of time going through all of my questions and making me feel confident as a single traveller . Well done .

Melissa has so much travel knowledge, she arranged our trip to Hawaii for our daughters wedding , booked hotels and flights , she is now sorting out a trip to Lapland for us , for any special holidays I would always approach Melissa first as she is amazing

Melissa exceeded all expectations, nothing was to much trouble. I have no hesitation recommending Melissa.

Melissa is wonderful and has been such a fantastic support to me and my family. We wouldn’t book with anyone else. Here’s to making more memories with more fantastic holidays. Thanks again

Mellissa has been wonderfully helpful answering all of my questions and concerns - with patience and professionalism

Melissa is 1 in a million I've travelled last year south America for 5 weeks. This year Thailand for 4 weeks as solo traveller. I have trouble focusing at times with itineraries Mellissa is always at the end of the phone to help me get to planes and transfer on time . For me she has been more like PA than a travel agent. She's at the end of the phone 24/7 . She helped book all my tours and finding things i would be interested in . I've never know service like this in my 49 years alive . I would highly recommend her

Melissa is a font of all knowledge on travel she’s quite amazing. She is also a fantastic administrator and manages me really well, ensuring all arrangements are agreed and in place in a timely manner. I have absolute confidence in Melissa. I don’t know what I’d do without her. I wouldn’t hesitate to recommend Melissa.

Melissa is efficient, very helpful and extremely friendly. She’s a pleasure to deal with so we have been using her service for many years now. I’d highly recommend Melissa.

Mel had been amazing very helpful and available 24 hours a day . After missing a flight she was on her phone helping me at 2 am in the morning. No other travel agency would give this level of service

Melissa always goes above and beyond. Excellent service at all times. Her emails are always clear and detailed and she looks after every detail to ensure the holiday goes to plan. Thank you Melissa for looking after us so well xx

Melissa is super fast, super efficient, super professional. She immediately instills confidence in her customers right from the outset of their enquiries. I have returned to Melissa again for the next trip we're going on. She grasps the remit straight away and there is nothing ambiguous at all about her dealings and transactions. Just as you would like it to be. THROUGHLY RECOMMEND! x

Melissa always goes above and beyond to ensure we get the best possible service. She is friendly, approachable, and extremely knowledgeable, and gives 110 % at all times. She will start work early and will continue to work late into the evening to ensure she gets the job done. She keeps you informed of what’s going on which is extremely important and is always at the end of the phone or on an email if you need her. I wouldn’t hesitate to recommend her to my friends and wouldn’t go anywhere else to book my travel arrangements. Thank you xx

Melissa, you are amazing. You have been arranging our holidays, since we went in our honeymoon 13 yrs ago. We wouldn’t use anyone else!!!!

Melissa was extremely helpful and communicated every step of the way. She helped answer my every question even through her weekend and holiday!

Its always been a pleasure to deal with Melissa. We always feel assured and safe when we have booked our holidays with Melissa knowing that she is on the end of a phone if we have a problem. GREAT SERVICE.

We left it to the last minute and was panicking as we couldn't make the decision where to go. Melissa sent a lists of holidays to choose from ,she was very patient whilst we dithered and was great once we had made our minds up. Melissa has been super easy and took the pressure off us. We have booked our holidays with Melissa so many time and never fails to impress us, . So easy to contact with any queries and helpful information. Thank you Melissa. for making it hassle free xxx

Having used Melissa as our travel counsellor over many years we have always found her to be very helpful/professional and knowledgeable plus nothing is too much trouble for her to ensure that she answers any questions that we may have about a forthcoming holiday prior to booking as she likes to ensure that she is giving us the very best service she can. Therefore, this year we had no hesitation is asking her once again to sort our latest holiday for us... also we should add that when we had a couple of problems in the past (cancelled flights etc!) even though there was an international time difference she was always available at whatever time of day it is UK to help sort it straight away!

Melissa goes out of her way to help arrange holidays when dealing with tricky providers. She’s diligent and persistent and her customer service is flawless. She’s a delight to deal with.

Melissa is absolutely brilliant at her job, not only is she a professional she’s a genuinely lovely person too. We have needed lots of help in the last couple of years with travel restrictions and reorganising holidays she is always so helpful and calm. We feel very lucky to have her as our travel consultant.

Melissa has been brilliant both putting together a great trip but also dealing with issues and concerns as they have arisen. If we had booked our trip independently we would have had a big problem with Covid restrictions, changing schedules ect. She has gone above and beyond to look after us.

The service Melissa provides is outstanding - she's professional, helpful and extremely knowledgeable (not to mention patient!). The advice and guidance she provides is exceptional, and having the peace of mind and assurance of booking through Melissa is invaluable, particularly in these uncertain times.

Melissa is very knowledgeable, professional, and helpful. She is very friendly and always makes you feel like you are the only person she is dealing with that day(even though I am sure she is juggling many bookings!) nothing is too much trouble. I would not consider using another agent as I have full confidence in Melissa.

Support and advice at an intriguing time for travel. Melissa’s support made the process easy and gave me peace of mind. Knowing I will also have support when the trip happens and in the build up to it is priceless. I would 100% recommend Melissa to anyone and in fact I often do.

Melissa was and is very helpful, Any questions we have she is on it very quickly, nothing is never to much.

I have been working with Melissa for several years now and she provides an absolutely first-class service, she is willing to support no matter what the time or day and is really an outstanding person!