Based in Mortimer

Michelle Goulding

It's Nice To Meet You

As a Travel Counsellor, I recognise the need for a great holiday. Taking into account your time and budget constraints, I will endeavour to ensure you get the best experience and create wonderful memories wherever you go. My promise is to work closely with you, to listen to your needs, offer independent and impartial advice in order to create your perfect bespoke holiday. The best part is; I will do all the hard work so you can just sit back and enjoy your dream holiday.

I have a passion for travel and have spent the last 20 years researching and organising my own trips. I have explored over 45 countries across 6 of the 7 continents. I will, therefore, offer you first-hand experience on many destinations across the globe. I combine my love of travel with writing about it, and have been published in the Telegraph as well as other smaller publications.

From travelling alone to larger groups, no matter the style of accommodation (villa, hotel or cottage), I will be able to design a break to suit your needs. Whether your ideal holiday is relaxing on a beach, cruising on a ship, watching wildlife on a safari or being active on a sporty break, I’ve got it covered. Whether, it’s a weekend city or spa break, in the UK or abroad, or creating a magical trip for those special occasions (weddings, honeymoons or birthdays), I will arrange every step of your journey from the minute you leave your doorstep to when you return.

One of the unique benefits of booking with Travel Counsellors is that every element of your holiday is 100% financially protected by either ATOL or the Travel Counsellors Trust, giving you full peace of mind over your investments.

I love nothing more than working with clients on their holiday plans and as such am available for a chat whenever it is most convenient for you.

So….let’s get started, whether you want to discuss your travel plans or simply get some impartial advice, please don’t hesitate to get in touch.

Where will you be going next?.............


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Jurgen Hoogerboord

What I liked most was that Michelle tried to understand what was important to us in this holiday but then brought her expertise to put together a fantastic itinerary full of experiences that we had never heard of but that sound and look amazing. Her focus really was on trying to understand the key things we wanted to do and see and then show us the possibilities. After that she worked on making travel times etc. optimal for our young family. She has been very clear about costs and timelines and when there was a delay in booking from our side she just worked with us according to our timelines. Overall I have found it a great experience and I will definitely recommend Michelle to friends family and colleagues.

Sent by Penelope Wainwright

We have now booked 6 holidays with Michelle including a cruise to the Caribbean, touring round Cambodia and Vietnam, a hotel stay in Majorca, cottage in the UK, river cruise on the Douro and Oberammergau. The experience of working with her to get the perfect holiday has always been rewarding. and as you can the holidays have been varied. She takes the time and pain out of searching through various websites and then having to book everything yourself by doing it for us. We would have no hesitation in recommending her, in fact we have done so several times already!

Sent by Tamara Jones

Quick, efficient, supporting you the whole holiday. What more could you ask for?

Sent by Alistair Clarke

Always willing to help and very responsive to our communications

Sent by Patricia Barry

Extremely helpful (even helping with our ESTA applications) and very knowledgeable about Washington DC.

Sent by Richard Doughty

Michelle was really helpful in providing options for our trip for Morocco and helped us hone in on the itinerary to ensure we had a good blend of experiences and relaxation. At all times she was super responsive. Looking forward to the trip and working with Michelle again.

Sent by Dominic Wade

Michelle is very personable, knowledgeable and helpful. A pleasure to deal with.

Sent by Paris Warr

Michelle is fab! She helped us arrange a great trip to Bali.

Sent by Catherine Lewis

Michelle has spent a lot of time and effort putting together a special holiday for us for a special occasion. She has communicated with us all the way through the process and has given a lot of information to make sure we make the right choice. We have the perfect holiday planned to Peru and Brazil.

Sent by Scott Crooks

Very helpful in finding the best deal to South Africa, great to deal with. Always super friendly! Definitely recommend.

Sent by Sarah Goddard

This is the second time I’ve used Michelle to book a special trip that needed tailoring and lots of tweaks! As always she was on hand 24/7 to help out and offer advice, never takes feedback negatively just keeps trying to find a solution that fits - and we’ve now got our awesome Canada adventure booked up for September! Great work ethic and customer focus. The last trip we booked was spot on so we will always try and use her.

Sent by Susan Patel

Great friendly personal service while organising our trip to India and the Maldives.

Sent by Jenifer Sharma

It was so easy booking this trip with Michelle, She gave us a number of options, patiently waited for our responses, looked for alternatives, and accommodated all our preferences. The deciding factor was the price, as we got everything we wanted within our budget! We will definitely go back to Michelle for our next trip!

Sent by Sharon Johnson

We received superb service from Michelle. Really quick response and spot-on in terms of with what we were looking for our Summer holiday this year.

Sent by Lucy Stead

Michelle was excellent and went over and above to find the right Ski holiday for us even when we changed our mind on what we wanted to do.

Sent by Manisha Daya

Michelle was very patient, thorough on the A-Z of our Disney Orlando holiday needs, bearing in mind our budget too. She answered all emails and questions very quickly.

Sent by Gillian Butler

Very professional service when booking our trip to Venice, extremely knowledgeable and I have no hesitation in recommending Michelle.

Sent by Penelope Wainwright

Michelle has organised an amazing trip for us to Cambodia and Vietnam. She has suggested things we would never had thought of doing like a 1 day cookery course and has built in some relaxation days which, again, we would not probably have thought about. We can't wait to take this trip. It is the 3rd trip she has organised for us and we will definitely be going to her again.

Sent by Kevin Richardson

Extremely easy to work with! Takes her time to make sure all bases are covered!

Sent by Melissa Moyle

Excellent service, prompt responses and regular updates throughout the booking process.

Sent by Patricia Cowen

Michelle is extremely efficient and reliable,giving a very friendly service. We would certainly recommend her to our friends and family.

Sent by Amy Wigham

Extremely helpful and knowledgeable about the area to be visited (Myanmar). Nothing was too much effort and we felt like she wanted us to get the perfect trip for us and not sell us a holiday. Thank you!

Sent by Melanie Scott-Erskine

Very responsive, asked good questions, and gave us several options. A very good experience and would definitely recommend!

Sent by Carleen May

Michelle was everything you'd wish for in a travel counsellor.....very friendly, professional and knowledgeable.

Sent by Christopher Silk

Michelle was fantastic from start to finish of our booking process. Michelle was always on-hand to give advice and her vast knowledge of Asia helped us with planning our itinerary around Vietnam. Having changed my mind quite a few times, I imagine I wont be Michelle's easiest customer, but she was very understanding and happy to help. I would recommend Michelle to anyone who is planning a trip away, especially if you're not quite sure of the finer details. Michelle looks after everything! Thanks again!

Sent by Megan Gower

Michelle was an absolute delight to deal with during our honeymoon planning. I will 100% be using her again. Nothing was too much trouble!

Sent by Jo Varnish

Michelle is the consummate professional, and manages to be super lovely too! I have no hesitation in recommending Michelle as someone you can trust to plan your trip with care, and with understanding.

Sent by Julie Foster

Great service, took away all of the hassle of researching and booking independently.

Sent by Jessica Poole

Fantastic service, helped me loads and I got more than I thought I would for such a great price.

Sent by Catherine Victor

Michelle has been superb. My holiday was not an easy one to put together and she had it done in super fast time. Well done and thank you.

Sent by Jenny Holcroft

Already forwarded her details to relatives!

Sent by Anthony Elliott

Fantastic service, friendly and efficient. I love the way Michelle offered various options to save money or add luxury and would recommend her over other travel advisors without hesitation. She provided an excellent personal service.

Sent by Rijan Scholten

Super helpful with all my questions and changes. And very friendly, thank you!

Sent by Lynn O'Neill

Went out of her way to help make booking a holiday painfree. She also got answers quickly and secured the booking where it may have taken me longer to sort out! Thanks Michelle

Sent by James Woodley

Excellent service! Found a skiing package that ideally matched our requirements.

Sent by Anita Slater

Really listened to the brief(s) delivering a fantastic exploring holiday for a family of 4 in China with very different holiday aspirations. Persevered to keep us in budget. Looking forwards to July 2019!

Sent by Penelope Wainwright

Michelle understood our requirements exactly and made the booking process very easy. It has saved us hours of searching on the internet for a cruise, flights, hotel for an overnight stay and transfers.

Sent by David Roberts

Exceptional service with a really good friendly helpful and speedy conclusion to our booking experience.

Sent by Sarah Goddard

Michelle took the time to understand the type of holiday we wanted and looked at Pinterest for our board, doing research to ensure we got the adventure and relaxing mix we wanted. She sent us through lots of ideas and quotes to review before we made our final choice. It was so simple and she saved us lots of money! Plus we’re safe in the knowledge of having someone to call if there are issues which is always a bonus when you go a bit ‘off the grid’. Thanks Michelle you’re a superstar!