Michelle Hendey
My expertise
I'm based in
Colchester
Looking for help with your business travel? Find out how I can help here
Tailor made travel for busy professionals, families and businesses
I'm Michelle, and I work with clients who value their time and appreciate thoughtful travel planning.
Based near Colchester in Essex, I support busy professionals, growing businesses and families across the UK and beyond who want their travel expertly arranged and personally managed.
Now in my fifth year of running my own business in partnership with Travel Counsellors, I combine a highly personal, relationship led service with the strength of a multi-award-winning travel company - 100% financial protection, ATOL cover, and 24/7 global support wherever you are in the world.
But what truly sets my service apart isn't just protection, it's precision: the right routing, the right room type, seamless transfers, airport services where appropriate, and special requests handled in advance.
My clients don't come to me simply to book a trip. They come to me to have it properly planned and managed from the very beginning.
For my leisure clients, that might mean:
- A long held dream: a once in a lifetime safari, an overwater villa, the milestone trip they have talked about for years.
- Complete escape: effortless care, beautiful surroundings, and the ability to switch off knowing everything has been arranged before they arrive.
- Depth and authenticity: boutique hotels, hidden gems, meaningful experiences beyond the obvious.
- And for many families, something even more important: time together making memories.
Before travel, my entire career was in corporate client success, managing key accounts for major businesses, so I understand exactly what's at stake when a business trip has to go right. For my corporate and business travellers, it's about something slightly different but just as important:
- Itineraries that work around demanding schedules, meetings and time zones.
- Clear, consolidated options that respect company travel policies and budgets.
- Proactive support when plans change, flights are disrupted or meetings move.
- A single, trusted point of contact who understands your preferences and your business.
I take time to get to know you: how you like to travel, the pace you enjoy, and the details that elevate a trip from good to exceptional, so everything feels considered before you even pack your suitcase.
If your priority is simply the lowest online price, there are many ways to book. If your priority is having everything planned, protected and managed, with a trusted expert on hand before, during and after you travel, that's exactly what I do.
Because travel isn't just a transaction. Whether it's a holiday, a key business trip or a board meeting overseas, these are some of the most important days in your year, and they deserve to be handled with care.
If that sounds like the kind of service you have been looking for, I would love to hear from you.
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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