Michelle Hendey
My expertise
I'm based in
Colchester
It's Nice To Meet You
I’m Michelle, and I work with clients who value their time and appreciate thoughtful travel planning.
Based near Colchester in Essex, I work with busy professionals and families across the UK and beyond who want their holidays carefully planned, seamlessly managed, and handled with care.
Now in my fourth year of running my own business in partnership with Travel Counsellors, I combine highly personal service with the strength of a multi award-winning travel company — offering 100% financial protection, ATOL cover, and 24/7 global support wherever you are in the world.
But what truly sets my service apart isn’t just protection — it’s precision.
My clients don’t come to me simply to book a holiday. They come to me to have it properly planned and managed from the very beginning.
Some are ticking off a long-held dream — the once-in-a-lifetime safari, the overwater villa, the milestone trip they’ve talked about for years.
Others want complete escape — effortless care, beautiful surroundings, and the ability to switch off knowing everything has been arranged before they arrive.
Some are drawn to depth and authenticity — boutique hotels, hidden gems, meaningful experiences beyond the obvious.
And for many families, it’s about something even more important: time together and making memories.
I take time to get to know you — how you like to travel, the pace you enjoy, and the details that elevate a trip from good to exceptional. I carefully plan each element: the right routing, the right room type, seamless transfers, and special requests handled in advance — all considered before you even pack your suitcase.
If your priority is simply the lowest online price, there are many ways to book. If your priority is having everything carefully planned, protected, and managed seamlessly — that’s exactly what I do.
Because holidays aren’t just trips. They’re the most important weeks of your year — and they deserve to be handled with care
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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