Michelle Waters
My expertise
I'm based in
Birmingham
It's Nice To Meet You
I’m Michelle, and I believe travel has the most meaning when it’s created around you and your individual interests.
My goal is simple: to inspire and guide you to travel the world safely, protecting every penny you spend with Travel Counsellors UK. I provide exceptional service, genuine care, and meticulous attention to detail.
I’ll go the extra mile to make sure you have the best holiday experience possible. No longer will you need to trawl through brochures or spend hours online second-guessing your choices. I take the time to listen to your requirements, offer new ideas and impartial advice, and tailor everything to suit your budget.
In 2019, I was proud to achieve GOLD Travel Counsellor status—a recognition that reflects how many happy clients I’ve helped. Even more special was receiving the award on a reward trip in beautiful Mauritius, one of the proudest moments of my career.
With a professional Travel & Tourism qualification and over 20 years’ experience in the industry (including Thomson, Co-Op Travel, and now Travel Counsellors), I’ve travelled extensively across the USA, Africa, India, Caribbean, Mexico, Dubai, Switzerland, the Italian Lakes, France, and many European cities, beaches, and cruise destinations. This global knowledge means I can guide you to the perfect destination for you, your family, and friends.
The most common question I’m asked: what do you charge?
The answer is simple: nothing. My planning, care, and advice are free. I’m paid directly by travel suppliers when you travel. While I don’t discount (if the lowest price is your only priority, we may not be the right fit), I add value by finding the best options, upgrades, timings, and hidden gems others may miss.
Every booking with me is 100% financially protected by ATOL and the Travel Counsellors Trust, giving you complete peace of mind. Every hotel and supplier I recommend is vetted—and then reviewed again by me, with my famously fussy standards!
All you need to do is call or email from the comfort of your home or office, and we can start planning. Whether it’s a weekend city break, winter sun, a family holiday, safari, tailored long-haul adventure, or a cruise—I’d love to help.
The world is your oyster, and I’d be delighted to make your next journey unforgettable.
Michelle
Travel guides
Explore my guides and blogs
Golden Sands, Floating Lanterns & Ancient Temples: My 50th Birthday Adventure Across Asia
My Bucket List 50th Birthday Adventure: Qatar, Vietnam & Cambodia — Including Koh Rong Paradise Island Turning 50 felt like the perfect excuse to tick off some long-awaited destinations on my travel bucket list — and what an adventure it turned out to be! From a touch of luxury in Qatar to cultural immersion across Vietnam and a soul-stirring finale in Cambodia, this journey had it all. 🌴 A Gl
16 Oct 2025 5 min read
Done Disney Now Its Time For Universal
For all those thrill seekers and adrenaline junkies out there, Universal Orlando is the place for you. There are three amazing parks to choose from - Universal Studios, Universal Islands of Adventure and Volcano Bay waterpark. Universal Studios Harry Potter fans will love Diagon Alley, , Escape from Gringotts ride and Hogwarts express - the fabulous train ride that takes you over to Island
28 Jun 2018 5 min read
Is My Holiday Fully Financially Protected?
Booking a holiday and then counting down the days until you can set that ‘out of office’ on your work email account is one of the most exciting times of the year, isn’t it? We look forward to making those memories for so long. But how protected are you? And how much do you really know about it? Having the peace of mind that no matter what, your holiday is safe is priceless and it’s not somethin
11 Jun 2018 5 min read
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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