Hello and thank you for visiting my webpage.
I'm an independent Travel Counsellor based in Cottenham, near Cambridge. I live with my husband and two children aged 17 and 13.
Before becoming a Travel Counsellor, I worked for a large high street agency chain, working my way up from trainee to Branch Manager. After having my children, I returned as a sales consultant and worked for them for over 27 years in total. This gave me a huge amount of experience in dealing with all kinds of travel arrangements in that time. I've booked numerous weddings and tailor-made itineraries, as well as the more traditional “bucket and spade” holidays. I consistently received good feedback about my excellent customer service and attention to detail and would love to do so for you too.
I have been lucky enough to travel extensively over the years both with and without children and take a great interest in anything travel related and love working in the travel industry. My favourite places to visit are Greece and the Canary Islands - especially Tenerife. I've also been on cruises and cruise ship visits. All of this means I can personally recommend the holiday which is perfect just for you.
I am available during normal office hours, but can be available at weekends or evenings if this is more convenient for you. I would love to discuss your travel arrangements with you - whether it be a traditional package, cruise or a tailormade itinerary. Nothing is too much trouble and you will always get that personal touch speaking to me.
Feel free to email me or contact me by phone at your convenience. You can also find me on Facebook.
I look forward to speaking to you very soon.
Sent in by Rebecca Bedford
Cottenham, 26 August 2018
Michelle goes out of her way to help source the holiday you want at the best price and meeting our specific needs. When we had a problem on our holiday with a flight delay, unknown to us she was aware and made contact with us to check we were being looked after! She's amazing!
Sent in by Diane Johnston
Cambridge, 12 July 2018
Michelle is brilliant. Such a good organiser and thinks of every detail. Super efficient and I would recommend her unreservedly. Very professional but also very approachable and is happy to be contacted any time any day and always responds immediately.
Sent in by Alicia Hatley
Cambridge, 02 July 2018
Michelle made the process of booking a holiday so easy and stress free meaning I don't have to worry about a thing just turn up and enjoy the break! I will definitely book through her again and have already been telling work colleagues and friends about the wonderful service she provides.
Sent in by Cheryl Carter
Cambridge, 11 May 2018
We have booked with Michelle several times now. She always offers an excellent level of customer service and expertise. Nothing is too much trouble for you and I have recommended her to many of my friends. We never think of going anywhere else now and will contact Michelle immediately when we first have our holiday thoughts and ideas.
Sent in by Simon Welsh
Cambridge, 11 May 2018
Michelle could not have been any more helpful, polite and patient! She is a credit to your company and I will without doubt be booking more holidays with I’m sure the help of Michelle. Many thanks.
Sent in by Peter Smith
Cottenham, 16 February 2018
Michelle is a one stop call for us now - her knowledge and preparedness to sort things and go the extra mile never ceases to amaze me. Would be lost without her!
Sent in by Christine Lewandowska
Cambridge, 03 February 2018
Michelle always goes the extra mile to optimise our holiday in terms of accommodation and finding the best flight, transfer and sorting us out with others joining us later in the holiday!!! We are quite complicated!! But nothing is too much for Michelle....plus she is there 24/7 to help and has helped even on a Sunday afternoon (in resort) when other travel agents are not available and always sorts the problem...and with such a refreshing manner. Her response time is amazingly fast even when extremely busy. I feel she is our personal travel coordinator even though there are so many others she has to help. Thank you Michelle so much for organising our next Greek holiday to Mykonos!!
Sent in by Frank Barrett
Bar Hill, Cambridge, 19 January 2018
Michelle has now arranged five holidays in the last three years and each one has been faultless.We would not go to anyone else for future vacations.
Sent in by Alkesh Shah
Woodford, London, 26 July 2017
I'd highly recommend Michelle and actually have done so to many friends and family as I found her to be caring and considerate towards budgets and full of advice from her many years experience with the travel and holiday industry. I've had feedback from friends and family thanking me for the introduction as they couldn't have had a better experience!
Sent in by Rebecca Burden
Cambridge, 24 July 2017
I would highly recommend Michelle Wilson for any kind of travel/holiday consultations. Nothing is ever too much for Michelle, she is thorough and extremely knowledgeable on all aspects of travel. Michelle takes all the stress out of booking travel. I have recommended Michelle to many of my friends She is always my first point of call regarding holidays etc.
Sent in by Michelle Greaves
Puerto de Santiago, Tenerife., 14 July 2017
Michelle has excelled all expectations and delivered on everything we have asked, every question we have had she has answered, she is friendly efficient and all with a smile. We wouldn't use anyone else and is a credit to your company if she is your first impression then it's a fantastic one.
Sent in by Paula Syrett
Cambridge, 21 June 2017
Michelle was wonderful and found what looks like the perfect holiday for us. Nothing was too much trouble and she was always available to answer any questions we had. It was a pleasure to book a holiday through Michelle and we will definitely be booking more and recommending to others. Thank you.
Sent in by Rebecca Parrish
Cambridge, 05 June 2017
Never has booking a holiday been so stress free. Michelle, you have made our holiday experience so much more enjoyable and never again will I go anywhere else but to you. The personal touch and friendliness has been amazing. Thank you so much.
Sent in by Deborah Duke
Yelverton, 26 May 2017
Michelle was amazing throughout, not pushy or 'hard selling' just supportive, listened to everything I asked - was patient as I wasn't always available when she called and generally was a pleasure to deal with - I'd definitely recommend her to anyone who asked or who wanted top class service.
Sent in by Denise Newman
Rampton, Cambridge, 04 March 2017
Michelle is amazing; she listens to your needs, requirements and budgets and finds holidays to suit those. Her knowledge is amazing, her patience is even more so. Wouldn't go anywhere else and wouldn't recommend anyone else. Travel Counsellors are very lucky to have her and so are her customers :)
Sent in by Nicole Marsh
Cottenham, 13 February 2017
Thank you Michelle for finding us the perfect holiday! It was just SO easy and I haven't had to worry about anything at all! I have already recommended you to so many people! Thank you again!
Sent in by Emily Colclough
Mildenhall, 03 February 2017
Excellent customer service, very thorough and Michelle has excellent knowledge would definitely use Michelle again. Thank you very much for all your help.
Sent in by Natalie White
Cambridge, 23 January 2017
I would most definitely recommend Michelle to others (and have already done so) as she helped us enormously with locating a perfect holiday for the four of us. She worked very hard and kept us informed at all times. Nothing was too much trouble for her. She is very knowledgeable, friendly and obviously has a passion for her job. Thank you, your help made getting our 2017 holiday so much easier.
Sent in by Lynn McBain
Cambridge, 12 January 2017
Book with confidence and knowing your Travel Counsellor have such a wealth of experience takes away the stress. No more trawling through brochures and spending time on the phone or internet to get the right deal. Getting support through the process with a friendly, personal service is invaluable.
Sent in by Jacqueline Abraham
Cambridge, 05 December 2016
Michelle always listens to what I would like and expect from my holiday and is always able to answer any questions that arise before, during and after booking however trivial. She has a positive attitude and friendly demeanour and even called after my last holiday to see how it was. I've never had that from a travel agent before!
Sent in by Alice Wilson
Belfast, 10 September 2016
I would use travel agents all the time, but always have to research and get info myself before booking. But with Michelle, I gave her a date and budget. Michelle came back to me with different holidays (I would love to go on all) and I just had to pick one. I hope my holiday runs as smoothly. Another great thing about Michelle as that she has the experience. The holiday I picked was the same one Michelle was on last year. So she has give me so many tips and great places to go! You couldn't get any better than that.
Sent in by Imelda Haran
Dungiven, 22 June 2016
Michelle was professional, caring and supportive throughout the whole process. She was always patient whilst offering advice. She went the extra mile and always communicated promptly. Her knowledge is second to none and she endeavoured to get exactly what I had requested, at the best price and to offer options I hadn't thought of. Much appreciated.
Sent in by Daniella Hill
Saffron Walde, 01 June 2016
Michelle is friendly, personable but also professional. She listened to our honeymoon criteria and was able to secure a great deal, surpassing our expectations. Thank you so much Michelle for going above and beyond. We are all set for what we believe will be a holiday of a lifetime!
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01954 768640
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
23 August 2018
We set off early on a Friday morning for Southampton, using the fantastic services of Cambridge Executive cars. We arrived late morning and waited to check in. We were asked for copies of our ESTAs and the address of our hotel I'd arranged with Travel Counsellors - this is worth remembering to have on you. Once on-board Queen Mary 2, we found a bottle of sparkling wine in our room which was a lovely compliment from Cunard. Our cabin, considering there were four of us in there, was spacious and our great cabin steward always appeared to put the upper berths...
22 October 2017
Our journey to Chania began very early in the morning. We flew with Ryanair from Stansted and having paid to skip the line at security we were eating our breakfast within an hour of arriving at Stansted. We took my 16-year-old niece Daisy and our daughter Alicia who is 13. The flight itself was quick and on arriving at Chania airport we found our driver already waiting for us to take us to our resort of Aghia Marina, situated around a half hour drive from Chania itself. The resort of Aghia Marina is the middle of three resorts which straddle the coast...
10 September 2016
After lots of deliberation in deciding which resort to plump for, we decided on Matagorda because both the accommodation and the resort seemed to tick all the boxes. We flew out very early in the morning with Norwegian Airlines. Whenever we fly short haul if they do the route we always try to fly with them as they have very new aircraft and free Wi-Fi for the children. On landing we collected our car and drove the short ten minute drive to our accommodation. Driving on Lanzarote is very easy. Everything is very well sign-posted and once you're away from the...