Hello and thank you for visiting my webpage.
I'm an independent Travel Counsellor based in Cottenham, near Cambridge. I live with my husband and two children aged 17 and 13.
Before becoming a Travel Counsellor, I worked for a large high street agency chain, working my way up from trainee to Branch Manager. After having my children, I returned as a sales consultant and worked for them for over 27 years in total. This gave me a huge amount of experience in dealing with all kinds of travel arrangements in that time. I've booked numerous weddings and tailor-made itineraries, as well as the more traditional “bucket and spade” holidays. I consistently received good feedback about my excellent customer service and attention to detail and would love to do so for you too.
I have been lucky enough to travel extensively over the years both with and without children and take a great interest in anything travel related and love working in the travel industry. My favourite places to visit are Greece and the Canary Islands - especially Tenerife. I've also been on cruises and cruise ship visits. All of this means I can personally recommend the holiday which is perfect just for you.
I am available during normal office hours, but can be available at weekends or evenings if this is more convenient for you. I would love to discuss your travel arrangements with you - whether it be a traditional package, cruise or a tailormade itinerary. Nothing is too much trouble and you will always get that personal touch speaking to me.
Feel free to email me or contact me by phone at your convenience. You can also find me on Facebook.
I look forward to speaking to you very soon.
Sent in by Alison Lawlor
Cambridge, 05 November 2018
Michelle took a great deal of time to find out what would suit us, and researching possible holidays for us. Michelle explained everything throughout the process and took care of every detail. I have recommended Michelle to a number of people; she is a star!
Sent in by Rebecca Parish
Cambridge, 05 October 2018
Michelle is amazing at her job and is professional and friendly. We will never book anything elsewhere, she has made booking stress free and so easy to relax. We make sure we tell everyone about her. We are looked after from booking right up till we arrive home. We have been looked after all year round with no bookings! Her contact throughout with promotions and Michelle's general kindness and compassion has been outstanding and we are always so grateful for this and her outstanding work and we do and will continue to tell anybody and everybody about her
Sent in by Christine Lewandowska
Cambridge, 28 September 2018
Michelle is there for us night and day and every day to create our perfect holiday and to assist effortlessly if things (out of her control) need sorting afterwards....wherever we are! She also has the foresight often to preempt these! I always feel all the i s are dotted and the t s are crossed and so will always choose Michelle to book our holiday! Plus she does it all with such a welcoming manner and brightens up your day! Thank you Michelle!
Sent in by Allison Wilson
Belfast, 28 September 2018
I have recommended Michelle to a lot of people and will continue to recommend. I love booking my holiday with her as I have had bad experiences with travel agents in the past. But with Michelle, I tell her what I want and she always delivers. And also every detail she organise for us. I am very forgetful and when we are ready to go away, she will text me to remember certain documents! Michelle would always get us the best deal. I think she loves her job, as she always asking everything about our holidays, when we come home.
Sent in by Rebecca Bedford
Cottenham, 26 August 2018
Michelle goes out of her way to help source the holiday you want at the best price and meeting our specific needs. When we had a problem on our holiday with a flight delay, unknown to us she was aware and made contact with us to check we were being looked after! She's amazing!
Sent in by Diane Johnston
Cambridge, 12 July 2018
Michelle is brilliant. Such a good organiser and thinks of every detail. Super efficient and I would recommend her unreservedly. Very professional but also very approachable and is happy to be contacted any time any day and always responds immediately.
Sent in by Alicia Hatley
Cambridge, 02 July 2018
Michelle made the process of booking a holiday so easy and stress free meaning I don't have to worry about a thing just turn up and enjoy the break! I will definitely book through her again and have already been telling work colleagues and friends about the wonderful service she provides.
Sent in by Cheryl Carter
Cambridge, 11 May 2018
We have booked with Michelle several times now. She always offers an excellent level of customer service and expertise. Nothing is too much trouble for you and I have recommended her to many of my friends. We never think of going anywhere else now and will contact Michelle immediately when we first have our holiday thoughts and ideas.
Sent in by Simon Welsh
Cambridge, 11 May 2018
Michelle could not have been any more helpful, polite and patient! She is a credit to your company and I will without doubt be booking more holidays with I’m sure the help of Michelle. Many thanks.
Sent in by Peter Smith
Cottenham, 16 February 2018
Michelle is a one stop call for us now - her knowledge and preparedness to sort things and go the extra mile never ceases to amaze me. Would be lost without her!
Sent in by Frank Barrett
Bar Hill, Cambridge, 19 January 2018
Michelle has now arranged five holidays in the last three years and each one has been faultless.We would not go to anyone else for future vacations.
Sent in by Alkesh Shah
Woodford, London, 26 July 2017
I'd highly recommend Michelle and actually have done so to many friends and family as I found her to be caring and considerate towards budgets and full of advice from her many years experience with the travel and holiday industry. I've had feedback from friends and family thanking me for the introduction as they couldn't have had a better experience!
Sent in by Rebecca Burden
Cambridge, 24 July 2017
I would highly recommend Michelle Wilson for any kind of travel/holiday consultations. Nothing is ever too much for Michelle, she is thorough and extremely knowledgeable on all aspects of travel. Michelle takes all the stress out of booking travel. I have recommended Michelle to many of my friends She is always my first point of call regarding holidays etc.
Sent in by Michelle Greaves
Puerto de Santiago, Tenerife., 14 July 2017
Michelle has excelled all expectations and delivered on everything we have asked, every question we have had she has answered, she is friendly efficient and all with a smile. We wouldn't use anyone else and is a credit to your company if she is your first impression then it's a fantastic one.
Sent in by Deborah Duke
Yelverton, 26 May 2017
Michelle was amazing throughout, not pushy or 'hard selling' just supportive, listened to everything I asked - was patient as I wasn't always available when she called and generally was a pleasure to deal with - I'd definitely recommend her to anyone who asked or who wanted top class service.
Sent in by Denise Newman
Rampton, Cambridge, 04 March 2017
Michelle is amazing; she listens to your needs, requirements and budgets and finds holidays to suit those. Her knowledge is amazing, her patience is even more so. Wouldn't go anywhere else and wouldn't recommend anyone else. Travel Counsellors are very lucky to have her and so are her customers :)
Sent in by Nicole Marsh
Cottenham, 13 February 2017
Thank you Michelle for finding us the perfect holiday! It was just SO easy and I haven't had to worry about anything at all! I have already recommended you to so many people! Thank you again!
Sent in by Emily Colclough
Mildenhall, 03 February 2017
Excellent customer service, very thorough and Michelle has excellent knowledge would definitely use Michelle again. Thank you very much for all your help.
Sent in by Natalie White
Cambridge, 23 January 2017
I would most definitely recommend Michelle to others (and have already done so) as she helped us enormously with locating a perfect holiday for the four of us. She worked very hard and kept us informed at all times. Nothing was too much trouble for her. She is very knowledgeable, friendly and obviously has a passion for her job. Thank you, your help made getting our 2017 holiday so much easier.
Sent in by Lynn McBain
Cambridge, 12 January 2017
Book with confidence and knowing your Travel Counsellor have such a wealth of experience takes away the stress. No more trawling through brochures and spending time on the phone or internet to get the right deal. Getting support through the process with a friendly, personal service is invaluable.
Sent in by Jacqueline Abraham
Cambridge, 05 December 2016
Michelle always listens to what I would like and expect from my holiday and is always able to answer any questions that arise before, during and after booking however trivial. She has a positive attitude and friendly demeanour and even called after my last holiday to see how it was. I've never had that from a travel agent before!
Sent in by Imelda Haran
Dungiven, 22 June 2016
Michelle was professional, caring and supportive throughout the whole process. She was always patient whilst offering advice. She went the extra mile and always communicated promptly. Her knowledge is second to none and she endeavoured to get exactly what I had requested, at the best price and to offer options I hadn't thought of. Much appreciated.
Sent in by Daniella Hill
Saffron Walde, 01 June 2016
Michelle is friendly, personable but also professional. She listened to our honeymoon criteria and was able to secure a great deal, surpassing our expectations. Thank you so much Michelle for going above and beyond. We are all set for what we believe will be a holiday of a lifetime!
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01954 768640
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
08 December 2018
This trip was a familiarisation trip along with nine other Travel Counsellors, Natalie from our head office and Andrew from Clear Marketing, who represent the hotels which we stayed in. We caught the train up to Manchester airport the night before as we were flying with Thomas Cook. Manchester is their main base for long haul flights. The flight itself seemed to go very quick and the crew were friendly. The legroom was very good, and the food onboard was very good too. Apart from paying for drinks in the economy cabin they were comparable with British Airways and Virgin. On landing...
23 August 2018
We set off early on a Friday morning for Southampton, using the fantastic services of Cambridge Executive cars. We arrived late morning and waited to check in. We were asked for copies of our ESTAs and the address of our hotel I'd arranged with Travel Counsellors - this is worth remembering to have on you. Once on-board Queen Mary 2, we found a bottle of sparkling wine in our room which was a lovely compliment from Cunard. Our cabin, considering there were four of us in there, was spacious and our great cabin steward always appeared to put the upper berths...
22 October 2017
Our journey to Chania began very early in the morning. We flew with Ryanair from Stansted and having paid to skip the line at security we were eating our breakfast within an hour of arriving at Stansted. We took my 16-year-old niece Daisy and our daughter Alicia who is 13. The flight itself was quick and on arriving at Chania airport we found our driver already waiting for us to take us to our resort of Aghia Marina, situated around a half hour drive from Chania itself. The resort of Aghia Marina is the middle of three resorts which straddle the coast...
10 September 2016
After lots of deliberation in deciding which resort to plump for, we decided on Matagorda because both the accommodation and the resort seemed to tick all the boxes. We flew out very early in the morning with Norwegian Airlines. Whenever we fly short haul if they do the route we always try to fly with them as they have very new aircraft and free Wi-Fi for the children. On landing we collected our car and drove the short ten minute drive to our accommodation. Driving on Lanzarote is very easy. Everything is very well sign-posted and once you're away from the...