After making my last booking I decided to cancel my existing holiday with another company and move to Natasha as she is always at the end of the phone for me. Fab customer service.

Excellent service , easy to contact if needed

Easy to make contact with and responds quickly. Competitive pricing too. Even kept me up to date out of hours.

Natasha always gives a great service to her customers, she is a real asset.

Natasha is amazing. Answers any enquiries I have on trips even when she’s on holiday herself! Booked a few trips through Tasha now and highly recommend as she’s always on hand to help

Fantastic service and advice from start to finish

Fantastic service, as always.

Our agent Natasha went above and beyond trying to answer our many questions and make sure that we were aware and happy with everything before we booked. She truly is amazing and an absolute credit to the company. A+ service and we will be recommending her to others and using her again

Always a pleasure

Faultless service

Always at the end of the phone, more than helpful.

Fantastic service from Natasha again, catering for a large group on a Caribbean cruise. Would not want to go anywhere else.

Excellent service from Natasha. Anything we ask she does her best to sort. Thank you

Totally trust the service and information given by Nat. Very knowledgeable and always available to help any queries.

Natasha has been absolutely amazing with every query that we have thrown at here. She is very on the ball regarding keeping in contact and keeping you fully informed. She is very professional and i would definitely recommend others to contact when looking for a holiday

Natasha was very efficient and dealt with our requests in an extremely professional manner. Would not hesitate to recommend her to friends and family.

Natasha was very professional and efficient. I will definitely be using her in future to book all my holiday destinations.

Excellent service by Natasha. Natasha goes out of her way to offer you the best possible service she can. She checks everything you ask and comes back quickly with all the answers. Fabulous service.

Worked late evening to find me the best deal

Extremely helpful, very knowledgeable, excellent service, we will definitely be using Natasha again.

Very helpful and patient with my various requests! Also was really flexible fitting in all the help around working hours and kids! Thank you

I would be happy to recommend Natasha to anyone she is helpful and has experience with most destinations which is always a good thing.

Went out of your way to ensure we had the best deals thanks Tash x

Natasha has been absolutely exceptional, we had an issue with RCC changing the cruise massively but nothing was too much for her to deal with. Constant communication until everything had been re addressed. I would highly recommend her to everyone. An absolute credit to the company.

Natasha was fabulous, she was very helpful and professional in arranging for us to book onto the same cruise that our friends had already booked onto. I will be recommending her to all our family and friends! Thank you!

Very helpful and very understanding as we have never done a cruise before and did a lot of changing of dates and cabins.

Already have recommended and my aunt booked too.

I didn’t have a clue about cruises and she sorted everything for me. And working on a Sunday late, thank you

Excellent service and communication throughout the entire booking process.

Me and my wife were very nervous in booking a cruise as this is our first time. Every time we have spoken to Natasha she has put our minds at ease and she has been very helpful in all our questions we had. Would I recommend Natasha, yes I would 100%

Superb customer service The best anyone could wish for , nothing is ever to much , and every question or query is answered straight away and solved My holiday is made stress free and so enjoyable without any worries with this service THANK YOU SO MUCH TASHA

Fantastic service from Natasha, prompt and professional at all times - highly recommended

Faultless Service

Faultless Service

Went over and beyond to help book my holiday

Natasha has booked a few holidays for myself and friends and is highly recommended. She has fantastic customer service skills and ensures our holiday will run smoothly from start to finish. Amazing!!

Great customer service and always there when you need support..

Natasha is a wonderful person to deal with and any questions that you have are dealt with in the most prompt and professional manner

Extremely happy with the service received!

Very helpful

Thank you for getting me the holiday I wanted. You did your best to give me everything I had asked for. Keeping me updated and informed as to how far you had got. It really was a good experience. You were excellent and so professional and friendly when providing your service

We always find Tash patient and helpful as we don’t always know where we want to go! We always get there in the end :)

Great service and competitive price

I have to say, Natasha makes it so easy and gives the best advice, I often get quite stressed out and not really sure what I want, she's so patient …. She always takes the pressure out of what really doesn’t have to be a stressful situation, She’s absolutely fantastic we would recommend her highly xx

Always very helpful.

Very efficient, friendly professional service

Excellent advice and fantastic service

Natasha has been really helpful and patient. There have been a few hiccups along the way but she's been great at sorting everything out for us

Natasha Ashford is an asset to your company. She was very helpful and went above my expectation to book the holiday

Natasha has been very helpful through out the holiday booking process and would highly recommended friends and family to book holidays through Natasha.

Always very helpful & informative

Great service and value for money!

Natasha is an outstanding ambassador for the Travel Counsellors brand - I do not use any other travel consultant any longer as I don't need to. The service I receive is second to none, and as a busy business owner the attention that I receive, any day or night is invaluable. Every company needs a 'Natasha' on their workforce. Excellent service in any industry in this country seems to be a thing of the past - sadly. You are vey lucky to have her. I trust you show your appreciation. Joanne Tanner

I was very impressed with the way Natasha dealt with my original enquiry and then how quickly and efficiently she completed the booking of the holiday . She also answered the queries I had and now I am looking forward to the holiday .

Brilliant service, professional, friendly and knowledgeable. Will definitely use Tash again. Thank you

I wouldn’t use anyone else for my travel services Natasha is fabulous She’s goes above and beyond - nothing to too much trouble She certainly offers a 24/7 service - being a business owner myself I more often than not need ‘out of hours’ support and she certainly delivers that

Professional great personal service.

Natasha worked really hard to find us a holiday to suit our party made up from multiple family members from different households. Nothing was too much trouble for Natasha and the experience was very pleasant throughout. 10/10 from us!!

Wouldn’t hesitate to use Natasha to book a holiday again. Friendly and professional couldn’t ask for more

Was recommended by a friend, and would definitely recommend Natasha again

Natasha was very helpful in finding us somewhere to stay for a very special friend's wedding next year in Greece 5* service, making finding our holiday hassle free. Highly recommend.

Natasha was very helpful, she even helped me when she was away on her own holiday .

Natasha went above and beyond to secure us our holiday at a price cheaper than booking direct. She is available to help with any queries and printed all necessary paperwork for our last holiday. Far less stress for me, I would not hesitate to recommend her.

Always very helpful and knowledgeable

We have worked with Natasha before and are very happy with the personal service provided by her.

Great service really helpful!

I had a wonderful holiday thank you so much for sorting out for me you are a star

Natasha was very informative, listening to what we required and came up with the ideal holiday package for us. Everything was in place, documents, transfers and current travel requirements. I wouldn't hesitate in recommending Natasha's services

Great packages and good advice helping me alb my honeymoon and my wife’s 30th birthday. Natasha was very helpful and full of knowledge of the best places to visit. Would definitely recommend her for your dream holidays

Natasha has been absolutely amazing! She is professional, polite and patient. We have never been on a cruise before but have decided to give it a try. Natasha gave us a super deal and guided us throughout on choices. We have already given her details out to friends. We will only use her for all future holiday bookings. Thank you Natasha (again)

I have already started to recommend you. You got us a great deal acted very quickly & I'm delighted to be giving business to a local girl.

Helpful, friendly and answered queries promptly. I wouldn’t hesitate to use or recommend Natasha in the future

Natasha worked really hard to find us a holiday to suit our party made up from multiple family members from different households. Nothing was too much trouble for Natasha and the experience was very pleasant throughout. 10/10 from us!!

I wouldn’t use anyone else for my travel services Natasha is fabulous She’s goes above and beyond - nothing to too much trouble She certainly offers a 24/7 service - being a business owner myself I more often than not need ‘out of hours’ support and she certainly delivers that Xxxx

Natasha was honest, friendly and professional. Will definitely use her for our future holidays.

I found the consultant to be very friendly and very professional and very knowledgeable came back to me very quickly with the quotes and understood my needs can’t recommend her enough

Excellent service and knowledge. Would definitely use again.

Natasha has provided an excellent service, nothing was too much trouble, always happy to help and helped us to pick the perfect cruise for our needs. I wouldn’t hesitate to recommend Natasha and we will be booking our next trip with her

This is the 1st time I’ve dealt with travel Counsellors & Natasha Ashford. Natasha was recommended to me by a friend. I found Natasha to be very friendly & efficient. Natasha explained in a lot of detail about the holiday as I’ve never been on a cruise before. I would definitely give 10 out of 10 & recommend for all my friends thank you.

Great service would definitely recommend

Natasha keeps me informed at all times she is very professional in what she does and so far I am very pleased with the service that Natasha has provided

Natasha is outstanding at her job. If I could score her at 20 I would. I won't be booking any future holidays without speaking to Natasha first

It was so easy to book my holiday with all the information I needed and all from the comfort of my own home

Very professional

Found Natasha to be very helpful in finding us this holiday didn't rush us and answered all our questions which were many.

Lovely friendly service offering the personal touch. All requirements met. Very pleased with Natasha's professional service.

Natasha was very helpful I would highly recommend her for any future travel arrangements

Outstanding service and I have already recommended Natasha to other travellers

Wonderful service. Attentive and prompt. A joy to do business with. Thank you.

True professional

Professional really knowledgeable helpful and friendly. Nothing was to much trouble.

Quick, efficient, knowledgeable, and friendly. Natasha made the process a complete joy.

Natasha has been brilliant! extremely helpful and friendly and I would and already have recommend her to friends and family

Very professional

An absolute diamond to deal with. Just let Natasha know your chosen destination and dates, everything was sorted for me. The only thing that I have to do is pack my case! Highly recommended and hassle free!

She’s a diamond, so quick, efficient and answers day or night. I will be telling everyone about Natasha’s service and sending people her way. She sorted a great deal for us and perfect location. Thanks so much

She is very helpful and made everything so easy, I will definitely use again!

Excellent service - prompt and efficient.

Natasha was most helpful and I felt like she absolutely understood everything that I needed and made it her mission to make sure this trip is going to be everything that I expected and more. What more can I say other than "fabulous"?!

Natasha has been very transparent and articulate with the organising of our trip! Will definitely be using her expertise for the next trip!

Natasha is Really knowledgeable, I have already recommended her to family and friends.