It's Nice To Meet You
My name is Neill Hall and I look forward to becoming your personal Travel Counsellor.
I am based in Droitwich Spa, Worcestershire and have lived here for the past 25 years. I have been married to Sarah for 30 years and have two beautiful daughters Emma and Katie.
I have worked in the travel industry since leaving school and have gained invaluable experience over the years with well-known companies such as Thomas Cook, Neilson and names from the past such as Sunmed, Enterprise and Sovereign. I have been very fortunate to travel to many destinations including Europe, USA, Canada, Caribbean and even Australia. My most memorable holiday has to be a cruise on QE2 to New York with Sarah, visiting the stunning sights of the Statue of Liberty, Empire State Building and the unforgettable Twin Towers.
I have experience in organising holidays to all resorts both beach, ski and city breaks and even sailing around Turkey on a stunning wooden sailing ship known as a gulet.
My 18 years with Thomas Cook has given me valuable knowledge of the cruise market and what cruise passengers expect. I have booked cruises to all corners of the world and have personally viewed many cruise liners.
I took the opportunity to join Travel Counsellors as their vision for excellent customer service is something I am really passionate about. Also I have the latest technology and access to over 400 travel suppliers which include all leading tour operators, airline, car hire and cruise companies etc. This gives me total flexibility with what I can offer customers.
I am available to discuss all your travel requirements at your own convenience, just give me a call or send me an email!
Travel guides
Explore my guides and blogs
Majorca
It is 7 or so years since our last visit but something always draws me back to this particular Balearic Island. Perhaps Menorca is too small, Ibiza too lively (for me anyway) and Formentera’s not easy to get to. Majorca still has lots to offer. This time we went to Porto Colom on the islands south east coast, as with most established Spanish resorts, Porto Colom started life as a fishing vill
28 Aug 2013 5 min read
Costa Del Sol
Instead of turning right and heading for the popular resorts of Torremolinos , Fuengirola and Benalmadena we decided to go left (eastbound) and the resort of Torrox. Torrox is a quiet resort with easy access to the main coast road linking Valencia in the north and Marbella and onward to Gibraltar in the south. The resort itself is pretty nondescript - just a road straddled by apartment blocks w
08 Apr 2013 5 min read
Reviews
What my customers say
I have booked with Neill several holidays both Long Haul and European and he provides great ideas and options to help me make my decisions. I have recommended him to my family and friends
Ian Johnson
Stourport
23/03/2026
Neill is always friendly and professional and promptly puts together a suitable package for us. I have recommended him to my friends.
Caroline Marshall
Droitwich
19/03/2026
I have known Neill for many years and despite not being the most prolific of travellers, I always get the feeling that I am his most valued client, whenever I ask for help with booking travel arrangements. Thanks Neill.
Colin Thaw
SHREWSBURY
19/03/2026
Neill provided great assistance in exploring all options available at very short notice to ensure return flights during current war situation. Always offers good priced comparisons offering great value. Trust him with all my travel arrangements and would recommend his services.
Linda Thompson
Droitwich Spa
18/03/2026
So readily available by phone text or email , a great source iof travel knowledge , nothings to much trouble. I have recommended Neill to my friends
David Edwards
Droitwich
18/03/2026
"Always there when you need him. Always a fast response to travel planning requests. I have recommended Neill to family and friends as I know he will look after them."
David Martin
Worcestershire
11/03/2026
Neill has been extremely helpful arranging our trip. All organised from start to finish and within hours - something that would have taken us weeks to sort. Will definitely be recommending Neill to family and friends. 5 star service.
Hayley Stanley
Worcester
11/03/2026
Great service , above and beyond .
Simon King
Droitwich
06/12/2025
Neill is always very cheerful and nothing is a problem. I feel confident when booking a holiday through him and would recommend him to my friends/family.
Caroline Marshall
WORCESTER
09/02/2025
"Neill was very helpful, we had not decided where we wanted to go so l asked Neill to send some different places to look at. Neill kept sending different places until we found just where we wanted to go, nothing was to much trouble even right up to going away he was sending e-mails to make sure everything was sorted "
Gerry Rees
Worcestershire
06/02/2025
Neill was very knowledgable, and made some great suggestions, and was happy to alter details to fit our changing needs.
David Bishop
Birmingham
06/02/2025
Neill was very knowledgable, and made some great suggestions, and was happy to alter details to fit our changing needs.
David Bishop
Birmingham
06/02/2025
Thanks Neill, everything has been very smooth and we look forward to our holiday!
Jake Gaunt
West Midlands
31/01/2025
"Very helpful , informative and professional with exceptional knowledge of the travel industry which Neill uses to find the very best holidays for his customers . Will definitely use Neill again and promote him to family and friends.
Julie Sharpe
Droitwich Worcestershire
26/01/2025
"Very professional yet friendly service .Nothing is too much trouble for Neill, he always replies to queries and gives alternatives to fit in with his customers requirements. Thanks you "
Simon Jones
Worcestershire
26/01/2025
Very friendly and informative
Kenneth Davies
Worcestershire
26/01/2025
Very friendly and informative
Kenneth Davies
Worcestershire
26/01/2025
Neill is great at his job... and additionally, he is a nice bloke, easy to chat with and have a laugh with... but he is always on call if things don't go to plan (which it rarely does, but he's a reassuring back-up if it does)
Steve Pitt
Birmingham
23/01/2025
Total attention to detail, keeps working the holiday proposal until it is the best possible option.
Martin Deehan
Liverpool
02/01/2025
Neill always goes that extra mile , ensuring that all our requirements are met in the quotes provided, everything we need is in place before we go, checking all is ok when we are away, everything is in place for a smooth return and following up on how it went once we are home. On a couple of occasions there was an issue with delayed flights and therefore connecting flights, he had monitored our situation, and made alternative connecting flight arrangements whilst we were in transit… what more could you ask for?
Shaun Rawcliffe
Droitwich Spa
09/09/2024
Exceptional service . Cannot thank Neill enough for his help and support. Makes travelling so much easier and stress free.
Tim Stocks
Wakefield
09/09/2024
Neill is our number one travel agent he gives excellent friendly service and is always ready to help with any questions we may have regarding our holidays nothing is ever too much trouble.
George Barr
Worcester
23/08/2024
Neill is our number one travel agent he gives excellent friendly service and is always ready to help with any questions we may have regarding our holidays nothing is ever too much trouble.
George Barr
Worcester
23/08/2024
I have felt that Neill has not only given me an excellent service in respect of suggested villas, but has been extremely responsive to my questions. Even my initial email to him he telephoned me immediately to discuss the holiday. That showed very good customer care, and it was much easier to explain what my group of friends were looking for in the holiday. Furthermore, Neil has been very responsive with subsequent emails. A first class service which made my job as facilitator of the holiday with my group of friends so much easier than it would have otherwise been.
Richard Jolly
Stoke on Trent
20/05/2024
Just got back from a month long trip around New Zealand. Neill made all our travel arrangements and everything was absolutely faultless. He got us some great deals on car rental as well, far superior to anything we could find on line.
David Giles
Warwick
26/03/2024
Absolutely fabulous Travel Counsellor......my family don't use anyone else.
Jane Cooney
North Yorkshire
15/02/2024
Neill went over and above to accommodate our honeymoon wishes. We would highly recommend booking through him. Thank you.
Beth King
Worcestershire
15/02/2024
Neill always goes over and above, whether it searching for the perfect holiday, advising on what to look at and what to avoid or the service leading up to and during our trips.. couldn’t be in more trustworthy and safer hands..
Conrad Rawcliffe
Droitwich Spa
12/02/2024
The service provided by Neil in recent years has been first class - he even personally delivered some travel documents to my home.
Stephen Pepper
Worcester
12/02/2024
Neill is always very helpful, if he can’t get a price within our budget he will suggest other options. Will always go to him first for our holidays
Mike Bridges
Kidderminster
25/01/2024
Excellent knowledge and service, always ready to answer any questions
Kate Drysdale
Droitwich
14/01/2024
Neill is very responsive and listens to what requirement’s it is you looking for in a holiday. Nothing is too much trouble.
Lynsey Hall
Droitwich
11/01/2024
Very helpful, takes the stress out of booking a holiday further afield!
Michelle Scott
Kidderminster
11/01/2024
Always available for discussion at all time. It’s really good and reassuring that all the small and necessary details are being taken care of.
Susan Harper
Oxford
11/01/2024
Neill always takes the time to find something suitable for us with a range of options. This saves us so much time and takes away all the stress of booking a holiday.
Sara Schlindwein
Cheshire
12/11/2023
"Very Professional , friendly and knowledgeable service , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I have recommended Neill to my friends and family.
Ann Mitchell
Worcestershire
18/10/2023
Really knowledgeable, helpful and friendly
Kira Beasley
Worcestershire
18/10/2023
Neill was great in taking away the hassle (and confusion) of pouring through the cruise provider's websites. No doubt their sites are totally intuitive for them, but for those of us who may be visiting for the first time, it's not easy to find what you're looking for. Having Neill on hand to simplify the whole process was fantastic.
Nicholas Chown
North Yorkshire
12/10/2023
I have felt that Neill has not only given me an excellent service in respect of suggested villas, but has been extremely responsive to my questions. Even my initial email to him he telephoned me immediately to discuss the holiday. That showed very good customer care, and it was much easier to explain what my group of friends were looking for in the holiday. Furthermore, Neil has been very responsive with subsequent emails. A first class service which made my job as facilitator of the holiday with my group of friends so much easier than it would have otherwise been.
R Richards
Staffordshire
23/09/2023
Very good travel counsellor, amazing customer service
Molly Drake
North Yorkshire
12/09/2023
Neill is always incredibly responsive, quick and efficient.
Sandra Hearn
Rugby
12/09/2023
We have known Niell for many years And has all ways help us and given us excellent service and have recommended him to many friends
Di Clark
Worecstershire
09/08/2023
Neill always goes the extra mile to make our plans a reality.
David Giles
Stratford on Avon
01/08/2023
Neill Hall , Always sorts our holidays out for us , he has always given us,my family and friends excellent service, will never use anyone else,a big Thankyou Neill Definitely a 10 out of 10
Lesley Hillsdon
Droitwich
17/07/2023
Neill Hall , Always sorts our holidays out for us , he has always given us,my family and friends excellent service, will never use anyone else,a big Thankyou Neill Definitely a 10 out of 10
Lesley Hillsdon
Droitwich
17/07/2023
Excellent communication. Neill treats our requests as a pleasure to fulfil, rather than the chore they must surely be! He takes as much care as if the bookings are personal.10\10 would recommend Neill as a Travel Counsellor.
Margaret Beevers
Leeds
08/07/2023
As per, Neill was very helpful and I wouldn’t hesitate to recommend his services
Mandy Howles
Worcestershire
01/07/2023
Always goes above and beyond, nothing is ever too much trouble and always finds us the best deals. I have recommended Neil to many friends
Julie Owen
Worcestershire
01/07/2023
Great services as always. Always use Neill now for all of my holiday bookings and recommend him to family and friends.
Jane Cooney
North Yorkshire
28/06/2023
Neill was very easy to talk to. I gave him the details of a holiday flight that my family were already booked on. He had sorted every thing for me within a few hours. He left me feeling that I could easily approach him if I was unsure of anything. Great service
Rose Churchill
Worcestershire
31/05/2023
Neill is best in class ... I recently had the pleasure of using the services of Neill Hall, a truly outstanding travel counsellor, and I must say, he is truly exceptional. Neill's attention to detail, prompt communication, and extensive industry knowledge made my travel experience unforgettable. He listened to my preferences and crafted a tailored itinerary that exceeded all my expectations. From start to finish, Neill ensured a seamless journey, leaving me relaxed & confident in my journey prep. I highly recommend Neill to anyone seeking an exceptional travel partner who goes above & beyond; his professionalism and expertise throughout the process were first-class ... we're already planning my next trip!!!
Chris Meredith
Droitwich Spa
22/05/2023
Neill has been absolutely fantastic, has tailor made a dream holiday for us. Really responsive to emails and telephone calls & super speedy with our holiday itinerary (within 24hrs). Fault less in every way. Thank you so much.
Nicole Lester
Droitwich
08/05/2023
I have found that nothing is too much trouble. You also keep me updated on any changes. .You have sorted them out in a timely manner. Many thanks
Dave Hargreaves
Worcester
08/05/2023
We visited Vietnam with the help of Neill our travel counsellor. He made the whole trip seem effortless. From the very beginning with all handy info, a few weeks prior to flying we received extensive documentation telling us where to be and when to a couple of days before setting off re-confirmation of everything. He’s always on the end of an email/ text and replies promptly to any questions I had had. He kindly helped get us home a little earlier due to a family emergency. Very useful agent to know!! Thanks again for the trip of a lifetime.
Lynsey Hall
Droitwich
26/04/2023
Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.
Jordan Lewis
Droitwich
26/04/2023
Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.
Jordan Lewis
Droitwich
26/04/2023
Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.
Jordan Lewis
Droitwich
26/04/2023
I would and have recommended Neill to many friends. He offers a unique and very personal service, going above and beyond to ensure everything is as perfect as possible.
Shaun Rawcliffe
Droitwich
08/03/2023
Excellent friendly ,efficient service from Neill, would definitely recommend.
Dawn Bennett
Wolverhampton
21/02/2023
Neill goes above and beyond and nothing is too much trouble for him.
Adrienne Potter
Worcestershire
06/02/2023
From being totally clueless to fully booked, flights and transfer in about 48 hours! Great service.
David Williams
Shropshire
06/02/2023
Neill always helps with any holiday-related enquiry, even if he may not get the booking... He's just happy to help
Steve Pitt
West Midlands
06/02/2023
A great service every time from Neill!!
Lyn Jervis
Birmingham
06/02/2023
A great service every time from Neill!!
Lyn Jervis
Birmingham
06/02/2023
Neill has gone to so much trouble to arrange an exciting holiday for us so we can visit some 'bucket-list' places and travel using trains instead of flying to cut down our carbon footprint.
Margaret Thompson
Strourbridge
06/02/2023
Neill has been fabulous every step of the way Cannot rate him enough.
Karen Harrison
Worcester
06/02/2023
Again, Neil was very helpful and got our holiday sorted easily for us.
Jane Bridges
Worecstershire
09/01/2023
Wonderful to just know that all will be sorted out for us. Have already recommended!
Pam Randall
Worcestershire
02/01/2023
Always there when you need him. Always a fast response to travel planning requests. I have recommended Neill to family and friends as I know he will look after them.
David Edwards
Stratford on Avon
19/12/2022
Neill helped us secure our dream honeymoon. From start to finish Neill was on hand to give us the best quotes and resorts that fitted our criteria. We can’t wait until our honeymoon, thank you Neill.
Elizabeth Bourne
Droitwich
06/11/2022
Informative, friendly and easy to book with. Definitely recommend to anyone!
Kirsty Ford
Cirencester
06/11/2022
As well as the personal touch, I get what I need and can rely on the outcome worry free.
Thomas Noyes
Droitwich
31/10/2022
Neil is brilliant, attentive, professional and responsive. Who wouldn't want him managing their travel arrangements.
John Russell
Bewdley , Worcestershire
31/10/2022
Very professional yet friendly service .Nothing is too much trouble for Neill, he always replies to queries and gives alternatives to fit in with his customers requirements. Thanks you
Alison Moore
Worcestershire
31/10/2022
Friendly and knowledgable. Good to know that Neil will be there if I have any issues. Feel I will be in safe hands when I travel. UI have recommended Neil to my family and friends.
Maria Holdsworth
Worcestershire
29/10/2022
Very helpful , informative and professional with exceptional knowledge of the travel industry which Neill uses to find the very best holidays for his customers . Will definitely use Neill again and promote him to family and friends.
Jane Cooney
Birmingham
13/10/2022
Can’t fault your help for our holiday. Easy to speak to and requested information provided very quickly! Many thanks.
Peter Hill
Worcester
01/09/2022
Neill’s knowledge, insights and input have been so valuable to us when planning a trip to Florida on behalf of a client. He very quickly pulled together the bones of our schedule with guide pricing (without any guidance on budget from us!). This gave us the bones of an itinerary to start working in order to fine tune. Our client has been doing their our own research and taking ideas from friends. Throughout this time he’s been accommodating and calm. Our client has taken the time to think carefully in hotel choices! Neill has been straight talking in his advice and clearly highlighted to us that prices will only increase as we get closer to departure date! Myself, and my client are very grateful for Neill’s help throughput.
Sandra Hearn
Worcestershire
30/08/2022
Very helpful and knowledgeable, could not have booked with out his help. Also kept in contact.
Alan Harris
Cornwall
29/08/2022
I saw Neil on BBC Midlands television during the pandemic and he seemed very knowledgeable and passionate about travel . I contacted him and he offers a first rate service, very knowledgeable and couldn't be more helpful. Goes the extra mile in service/experience/advice. I have recommended Neil to several of my friends and relatives as I know they will be well looked after
Michael Hargreaves
Worecstershire
26/08/2022
Neill is always fantastic. So helpful and knowledgeable and does what he says he’ll do when he says he’ll do. We’ve used him severally times and will continue to do so in the future
Thomas Obrien
Kidderminster
26/08/2022
Neill Hall was very helpful in booking our holiday and fulfilling our wish list with different options to choose from. Neill has been very efficient in responding to any questions i had. We will definitely recommend Neill and will be consulting him for future holidays.
Tonia Carter
Worcestershire
04/08/2022
‘Neill Hall is the best travel consultant in the world ?? I spoke to Neil at BNI networks and I have been very happy since 2015 we neils enthusiastic professional client care. He is intelligent forward thinking and worthwhile paying more. You cant put a price on your security. Thanks a million. Loyal happy client’ from Susan Entrepreneur and published Author of Two Books
Susan Toledo - Dieguez
Bromsgrove
22/07/2022
Continuous support throughout the process. A slick and smooth booking process. 10/10 would recommend
Aaron Wilson
Kidderminster
22/07/2022
Top-class service, helpful in every way. Thank You
Susan Ewart
Huddersfield
13/07/2022
He's fantastic! Nothing is too much effort for Neill he's amazing!
Jenny Morris
Worcestershire
12/07/2022
Neill has been fabulous and so accommodating, unfortunately due to unforeseen circumstances there were a lot of changes( within our group) and we eventually ended up having to cancel but Neill was very patient and dealt with all our queries and when we are in a position to travel again I will call Neill to make the arrangements .
Claire O'Neill
Worcestershire
07/07/2022
I’m very confident that Neill will expertly arrange every detail of my holiday for me so I can have complete peace of mind
Caroline Marshall
North Yorkshire
07/06/2022
Neil Always gives us Very good service and we would never go anywhere else,
Lesley Balmforth
Worcestershire
05/06/2022
Neill couldn’t have been more helpful and knowledgeable Recommended him to all my friends and will definitely use Neill in the future
Karen Harrison
Worcester
02/06/2022
I have used Neill Hall from Travel Counsellors for the last 5+ years - basically when I recommenced travelling abroad with a friend (we are both widowed). Neill found the perfect holiday location/hotel and travel arrangements for us. Everything was arranged down to boarding passes etc all posted out - it made that first holiday not seem so daunting and since then we have used Neil for all our holiday bookings. We have recently contacted him again to arrange our first holiday post pandemic and again value for money, location and fitting in with school holidays - he has come up trumps with a cruise for us. We would highly recommend using Travel Counsellors it means the holiday practically starts the moment you book because it's all done for you all you have to worry about is the packing!!
Sharon Williamson
Birmingham
19/05/2022
Neil went above and beyond to secure me a great holiday. Noting is too much trouble and it saves me time and stress when looking for a holiday. I will definitely recommend him to my friends and relatives.
Gary Ibbotson
Worcestershire
18/05/2022
Great listener! Gave lots of options to suit what we were looking for. Made it really easy!
Daniel Barnes
Kidderminster
25/04/2022
Neill did everything I asked first time around and has been totally amazing! Couldn’t have asked for anything better service !
Emily Cooney
London
06/04/2022
Amazing service as always , I have recommended Neil to many of my friends and relatives and they are also delighted with his service.
Katie Mitchell
Worcester
15/03/2022
We have known Neill for 20 years plus. He is very professional and always goes the extra mile to make sure you are Happy. He is also very kind ,considerate and patient. which is just one of reasons we continue to do business with him and have recommended him to many friends.
Dianne Clark
Worecster
15/03/2022
Neill took all the stress away from the planning of the trip but still allowed our participation and input.
Gwyn Davies
South Wales
15/03/2022
Excellent help & service
Mark Harrington
Droitwich Spa
15/03/2022
Neill has provided fantastic service always find me a travel option. I would recommend him to anyone.
Max Wellington
Birmingham
25/02/2022
An excellent travel adviser and total administrator nothing is too much or too little for Neil to do.. All the very best to you Neil sorry this is late. ALL the Kettel family are more than happy and will use you again. Regards Brian Kettel
Brian Kettel
West Yorkshire
23/02/2022
As yet we are still to go on our holiday but so far the help and service has been fantastic. The assurance that Neill is at hand should we have any questions or problems is worth a great deal.
Gillian Harper
Oxfordshire
20/02/2022
Very helpful and patient with my to-ing and fro-ing
Julia Smith
Birmingham
16/02/2022
We have used Neil at Travel Counsellor for a number of years and have been delighted with the choice of holidays that he has helped us in choosing. He somehow has the ability to find the right holiday consistently and making the process especially easy along the way.
Susan Harper
Warwickshire
16/02/2022
First rate service, very knowledgeable and couldn't be more helpful. Goes the extra mile in service/experience/advice. I have recommended Neil to several of my friends and relatives as I know they will be well looked after.
Mike Drake
North Yorkshire
08/02/2022
A great personal and efficient service
Richard Vigurs
Worcestershire
08/02/2022
Neill has been so patient and helpful while we have been deciding on the best plan for our holiday. We first spoke to him in July 2021 and have only just booked at the end of January due to us not being 100% on what we wanted and changing things around a bit. He was always so accommodating and listened to what we wanted to achieve and made suggestions where our ideas weren't really working. Would definitely recommend him to anyone.
Jane Bridges
Worcestershire
08/02/2022
Some people are a bit hesitant about travel just presently, Neill got us a fantastic deal on our transatlantic flights and car rental. It’s good to know you’ve got a professional travel advisor on hand and for any emergency changes to arrangements that may be required.
David Giles
Warwickshire
07/12/2021
First time I have used Neill on the recommendation from a friend. Fantastic service, prompt reply to any queries and secured exactly which cruise and cabin I wanted. Neill will certainly be my holiday “go to” in future !
Sarah Clarke
Worcestershire
03/12/2021
Neil was very helpful and reassuring, with every element of the booking he took time to explain everything , I would certainly recommend to my friends and family.
Linda Harris
Worcestershire
07/10/2021
Neill went above and beyond to ensure that my girlfriend and I had the holiday of a lifetime. His package for the Maldives was excellent, a short phone call was all he needed to plan us an amazing 10 days in paradise. We will definitely be using Neill again - he is an asset to Travel Counsellors and we are very happy with the service received.
Matthew Foster
Droitwich , Worcestershire
02/10/2021
Neill did a great job, sorting out a complicated itinerary visiting the USA and Canada , he even managed to fit in a 3 day cruise to the Bahamas ! For what we hope will be the holiday of a lifetime. Thanks Neill.
Lynne Thompson
Manchester
02/10/2021
Neil is brilliant. He’s worked tirelessly sorting our holiday in very difficult circumstances. Hopefully before long we will be able to book more holidays with Neil.
George Barr
Worcestershire
22/09/2021
helped me out of a sticky travel situation and provided excellent assistance
David Chill
Bromsgrove
22/09/2021
Very Professional and friendly service, extremely knowledgeable , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I am so confident in his ability that I have recommended him to my friends, relatives and colleagues.
Mike Drake
Worcestershire
28/02/2020
Fantastic personal service
June Mills
Worcestershire
13/02/2020
A very positive experience. Would definitely use again and recommend to others.
Caroline Marshall
North Yorkshire
11/02/2020
Neill is superb at understanding requirements and matching it with a fantastic holiday experience. He also happens to be a great person who really cares about the service he provides.
Martin North
WORCESTER
05/02/2020
Neil has become a friend over the last 10 years or more. We cannot recommend him highly enough. His attention to detail and our travel requirements is second to none and we have recommended to lots of our friends and family and they are as impressed with him as we are.
Dianne Clark
Worcestershire
15/01/2020
Polite, helpful and nothing was too much trouble. I would use again.
Ken Rickards
North Yorkshire
16/12/2019
I find Neill is the best travel agent I have had the pleasure of using for my bookings. As a single lady traveller I rely on positive advice x help when I ask.... and that is there 100% with Neill
Susan Warwick
Worcestershire
04/11/2019
Neill never fails to impress us! I have passed his details to friends and family with no concerns about his professionalism and ability.
Amanda Howles
Worcestershire
20/10/2019
Neill has always been very helpful with all of the holidays that we have booked, we are very happy and would always recommend him to all our family and friends
Lesley Hillsdon
Droitwich
14/10/2019
Brilliant service with a fantastic personal touch. Made the booking experience a real pleasure, and made me feel that I could ask any questions I needed to.
Neil Rawlins
Worcester
28/09/2019
I recommend Neill hall all the time, all our family use him and your company. Excellent service
Caroline Whitworth
North Yorkshire
31/08/2019
Very helpful and helped me find the correct flights to land on time when I travel
Abbie Turner
West Midlands
21/08/2019
Great Service.
Max Wellington
West Midlands
20/08/2019
Neil did a fantastic job in arranging our travel arrangements to USA at short notice.
David Gee
Worecstershire
20/08/2019
Neil was super quick with getting back to me, offered choices based on my personal needs and was very helpful.
Jo Morgan
Droitwich
25/06/2019
Neill was very helpful, we had not decided where we wanted to go so l asked Neill to send some different places to look at. Neill kept sending different places until we found just where we wanted to go, nothing was to much trouble even right up to going away he was sending e-mails to make sure everything was sorted
Gerry Clarkson
Worcestershire
18/06/2019
Neill Hall’s client care, knowledge, understanding and organisational skills are outstanding. I have used Travel Counsellors for several years and have always had an excellent relationship with Neill. He has many year’s experience in tourism and is also brilliant at arranging business flights. Travel Counsellors is the best in the business, I simply would not use anyone else and always call Neill when I need to book flights , holidays or any other travel arrangements.
Susan Toledo
Worcestershire
04/06/2019
I have used Neill's services before, and he is excellent at providing packages tailored to our specific needs, doing so promptly and with a very friendly manner.
John Falshaw
Wakefield
28/04/2019
Always so very friendly, answers any queries and there when needed for example when Monarch ceased flying 3 days before our holiday, promptly refunded
Susan Roberts
Worcester
24/04/2019
Beyond thankful for Neill’s help with my booking! The process was straightforward, Neill took all my preferences into consideration and found me the best deal possible while remaining available for questions at all times. Would definitely recommend!
Christine Abosi
Worcestershire
04/04/2019
Great service. Takes all the worry out of booking a holiday.
Nikki Drogan
Worcestershire
04/03/2019
Neill has done an excellent job and it is the very first time we have used Travel Counsellors but not the last.
Andrew Baker
Stourport on Severn , Worcestershire
12/02/2019
If I could give 11/10 I would. Neill is extraordinarily patient with changing demands and always quick and helpful.
June Mills
Worcestershire
12/02/2019
Excellent service, extremely knowledgeable about all aspects of travel, great service. Highly recommend
Mike Drake
North Yorkshire
31/01/2019
Great service, top counsellor.
Ken and Susan Ewart
Huddersfield
29/01/2019
Neill is an experienced travel professional who demonstrates an understanding of customer needs by providing a balance of efficiency and friendly advice. It is great to be able to trust someone to deliver what you heed with a minimum of fuss.
Colin Thaw
Shrewsbury
29/01/2019
Neill has again been really helpful, patient and efficient. Would definitely recommend
Victoria Deakin
Worcestershire
27/01/2019
Very impressed with the service - so friendly and prompt. Will definitely be recommending and hope to have the opportunity myself to use again.
Marion Thompson
North Yorkshire
03/12/2018
He is brilliant. No worries when your journey is in such careful hands
Tom Noyes
Droitwich Spa
03/12/2018
Neill found us the perfect holiday to Madeira. The hotel was absolutely excellent. We believe that we had the best room that they had; a huge warp around balcony and a great sea view. The staff were lovely.
Catherine Titterington
Worcestershire
27/11/2018
Neil gives brilliant service at all times.
George Barr
Worcestershire
17/11/2018
Really nice to deal with and finds you your perfect holiday. Takes all the worry out by booking with Neill, wouldn't go anywhere else
Gary Minton
Worcestershire
25/10/2018
Neill is brilliant, so efficient, knowledgable and caring. He has booked many fabulous holidays for us and hopefully will arrange many more.
Abigail O'brien
Droitwich Spa
23/10/2018
We’ve booked several holidays with Neill Hall. A fabulous reliable service, nothing is too much trouble for him. He makes sure you get exactly the holiday you want.
Deborah Mann
Huddersfield
01/10/2018
Neil was again a fantastic help in getting us a great deal on our holiday. Prompt, professional and kept us up to date. Will use again and recommend.
Adam Edmands
Leeds
29/09/2018
Neill forwarded me a brochure I’d not seen before, which he thought might be of interest to me. It was, I booked another holiday! He gets to know his customers so he can recommend holidays and resorts that interest me.
Susan Warwick
North Yorkshire
27/09/2018
Neill has helped in so many ways. I wouldn't travel anywhere with out consulting him first. He's a credit to your organisation.
Kathleen Arthur
North Yorkshire
17/09/2018
Neill has always been quick efficient and competitively priced. Always recommend him to friends
Karen Rawcliffe
Droitwich Spa
14/06/2018
Very helpful and tirelessly answered all of my never-ending questions! Felt very supported and in professional hands
Lisa Marchant
Wolverhampton
01/06/2018
Fantastic service, super prompt, gets us what we want
June Mills
Droitwich Spa
25/05/2018
A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!
Kirsty Newton
Worcestershire
29/04/2018
Very helpful from Neill, very accommodating and very professional. quick, simple and hassle-free! If only he could make time go quicker to October though!
David Kurowski
Birmingham
29/04/2018
As always great service and support from Neil.
Peter Reilly
Worcestershire
14/04/2018
Neill took all of the hard work out of booking a holiday. He presented us with a range of excellent locations and options based upon the parameters that we set.
Catherine Titterington
MORECAMBE
14/04/2018
Neal is always ready to help and advise on any problem that may occur.
Arthur Harrington
Worcestershire
01/04/2018
Very helpful and we get the holiday that suits us.
Brian Bishop
Worcestershire
31/03/2018
Fantastic, liked the personal touch and the speed that everything was carried out. Will definitely use the service again and recommend it to others.
Janet Earl
Middlesbrough
12/03/2018
Neill makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional, yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!
Clare Johnson
Worcestershire
22/02/2018
Because quite simply he provides the very best, most responsive service I could ever wish to want and/or expect. He's always very attentive to the needs of myself and my required travel request, whilst being dedicated to finding the very best deal possible in delivering the right solution that meets my specific needs. 10/10
Christopher Meredith
Worcestershire
12/02/2018
We have booked through Neill several times as have both of my daughters, son and grand daughter and other friends. It is comforting to know that, should you need help there is somebody to contact who cares. Wouldn't book through anyone else.
Kathleen Arthur
North Yorkshire
08/02/2018
Would not go anywhere else, Neil looks after us. Gives great advice and is very well travelled.
Lesley Hillsdon
DROITWICH
07/02/2018
Excellent, will see you again soon. A very delighted customer thank you.
Susan and Ken Ewart
Huddersfield
02/02/2018
Neill Hall is a professional well informed knowledgeable travel professional who I find extremely helpful when enquiring (and invariably booking) my holidays
Sue Warwick
North Yorkshire
10/01/2018
Neil is our first stop for all our holiday arrangements he’s brilliant, always happy to help us book our ideal holiday.
George Barr
Worcester
06/01/2018
Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.
Michelle Hudspith
Worcester
06/01/2018
I like quick response, and delivers the full package from door to door
Jane Thompson
Redditch
28/11/2017
Especially supportive with the Monarch crisis.
Sue Roberts
Worcester
09/10/2017
Fabulous personal service yet again - wholeheartedly recommend to anyone who'll listen.
June Mills
Droitwich
26/09/2017
Very friendly, helpful and takes away all the hassle.
Nikola Wooden
HEREFORD
15/09/2017
Niell always gets back to you if you have a question and give us excellent service.
David Clark
Martley, Worcestershire
10/09/2017
You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market
Janet Green
Worcestershire
08/09/2017
What a lovely gentleman, so polite, and whether you call him once or twenty one times it's never any trouble! I have already recommended him and will continue to do so, many thanks.
Sharon Easterlow
Worecstershire
15/08/2017
Obliging, efficient, dependable service.
Caroline Mathews
Worecstershire
09/08/2017
We have used Travel Counsellors a few times now, simply because Neill Hall has always been most helpful and efficient. Thank you!
Deborah Poole
Chorley
03/08/2017
Always helpful and responsive.
Max Wellington
Birmingham
03/08/2017
A very pleasant booking experience once again.....very fast, friendly and professional service from Neil,would definitely use his services again as well as recommend his services to family and friends..... very satisfied and hope to book again soon :) Thank you
Michelle Hussey
DROITWICH
31/07/2017
Fantastic experience and brilliant service! Deals with everything and makes it all so easy. Very experienced and knowledgeable. Would definitely recommend.
Helen Brown
Leeds
28/07/2017
Excellent service presenting a range of options with great local knowledge. Thank you.
Tim Hoyle
Huddersfield
28/07/2017
In one word,' Proficient', very well done thank you. Mr, Ken Ewart.
Ken Ewart
Huddersfield
17/07/2017
Neill's dedication to providing a solution that totally fits the needs of your travel requirements is absolute and his willingness to adapt and change to the sometimes changing needs of your request, make him a most trusted and relied on partner.
Christopher Meredith
Worcestershire
14/07/2017
Neill was very friendly and he put me at ease by his confidence. To be basic, 'he knows his stuff!' I can't thank him enough. I was given his name by my aunt, she said straight away that I would be looked after (as she has also had holidays through Neill) and she wasn't wrong. Top scores all round.
Sharon Easterlow
Worcestershire
07/07/2017
Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.
Stuart Allen
Worcestershire
02/07/2017
Always happy with our holidays
Brian Bishop
Birmingham
02/07/2017
Fabulous service - this is the second holiday I have booked with Neill and will continue to do so in the future.
Deborah Mann
Huddersfield
25/06/2017
Very helpful always happy to go beyond job role to source information for us.
Paul Whitworth
North Yorkshire
20/06/2017
Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, and he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!
Susan Warwick
North Yorkshire
14/06/2017
Always fab and quick service. We tell everyone it's the only way to book holidays as we know Neill always sort problems no matter what time of day it is!
Karen Rawcliffe
Droitwich Spa
08/06/2017
Very good service to date - I'm sure the holiday will reflect the service.
Mary Hebden
Worcester
18/05/2017
Always covers every detail and will resolve any problem quickly and efficiently. Lovely cheery manner.
Lynn Holliday
Droitwich Spa , Worcestershire
14/05/2017
We have had an amazing holiday!! The flights were very good and the hotel in Cape Town excellent. Each of the trips were just what we wanted and the guides very entertaining. I particularly enjoyed the wine tasting! Our transfers and internal flights all went to plan. We are still getting over how amazing Pumba game reserve was, to sit on the patio and watch elephants pass by was stunning. All of the facilities there were incredible and the staff were lovely, especially our ranger Kelly. The food there was excellent and nothing was to much trouble. We got to see 4 of the big 5 ( we missed the leopard) and many more animals. The whole holiday was fabulous and will be remembered for many years to come, thank you so much for organising it for us.
Chris Neal
North Yorkshire
14/05/2017
Very pleased with the travel advice and support from Neil. He has become our first port of call when planning a holiday or weekend break abroad.
Peter Reilly
Worcestershire
10/05/2017
Excellent service from Neil even when I changed my mind several times.
Mark Harrington
Droitwich
29/04/2017
Fantastic prompt friendly and personal service getting us exactly what we wanted at a good price
June Mills
Worcestershire
15/03/2017
Neill has been our Travel Counsellor for a number of years now. We do three overseas trips a year and Neill has always matched our aspirations with good value travel arrangements. More importantly, he is always on hand to fine tune the arrangements and iron out any bumps . He IS virtually on hand 24 hours a day if you are an apprehensive traveller.
David Giles
Warwick
03/03/2017
Neill arranged our holiday in Barcelona - we had a great week. The flight times were perfect as we had 5 full days - and the sun shone bright for four of them. Our planned visits worked out really well and gave us the chance to get to most of the major sights - obviously the Segrada is spectacular but we love the whole city and will definitely make a return visit. We were pleased Neill offered the Novotel - 18th floor with views right across the city to the west and only the rooftop bar pool and gym above us. Our room was spacious and very comfortable. I had made the right decision to have the breakfast - I can't think of a food choice that wasn't available! So all in all it was a great week - and we will definitely book with Neill again .
Lynda Smith
Worcester
02/03/2017
Neil has arranged three holidays for us to date. For each one he has worked around our needs and budget very efficiently and has created some excellent holiday experiences for us.
Chris Neal
North Yorkshire
10/02/2017
Always a pleasure to use Travel Counsellors. I would never hesitate recommending Neill and Travel Counsellors to my family and friends.
Suzanne Bryant
Worcester
02/02/2017
Neil is always there when you need help on any holiday with a very friendly and personal service
George Barr
Worcester
27/01/2017
You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market
David Green
Worecster
15/01/2017
Wonderful supportive and always happy to assist to best serve your needs
Chris Meredith
Droitwich Spa
13/01/2017
As a recently divorced lady I was really nervous about booking a holiday for myself - Neill Hall has helped me above and beyond to make sure my holiday was tailor made for me we had few tweaks here and there to make sure it was perfect so I could celebrate my big birthday in style. Absolutely outstanding service and communication cant wait to book my next holiday knowing Neill will be there every step of the way. Thank you so much you are an amazing Travel Counsellor
Wendy Taylor
Worcestershire
28/12/2016
Great service as always!
Dean Attwell
Worcestershire
28/12/2016
The service I have received from Neil has been second to none and I will be definitely using Travel counsellors again in the future.
Robert Sullivan
Peterborough
22/12/2016
Fantastic service from Neill, a booking experience made very easy and even issued our Visas for visiting Australia.
Matthew Vigurs
Droitwich Spa
12/12/2016
Neil's been very helpful finding us two holidays so far, making the whole procedure less stressful. I would definitely recommend his services.
Gary French
Manchester
08/12/2016
Fantastic service, so easy and stress free.
Helen Brown
Leeds
05/12/2016
I love contacting Neil with my holidays. They are always quite complex and Neil provides the complete package with excellent service.
Wendy Morris
Bolton
07/10/2016
Neill has always been fabulous, nothing is too much trouble for him to sort out trips and he always goes above and beyond.
Conrad Rawcliffe
Droitwich
27/09/2016
Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!
Susan Warwick
North Yorkshire
27/09/2016
I already have recommended Neill to a number of friends. His service was quick, personal, friendly and he went beyond what I asked to ensure we made the right choice. Delighted with his service.
June Mills
Droitwich Spa
12/09/2016
In future when booking trips for business and personal holidays I will be calling Neill first. He was efficient and knowledgeable, he found what I believe is he best deal for myself and the business. Thanks.
Denis Hadley
Bedfordshire
10/08/2016
Have already told friends and family members about Neill's excellent service and some have used him .
Gail O'Brien
Droitwich Spa
04/08/2016
I have already recommended to several friends and colleagues, fantastic personal service
June Mills
Droitwich
03/08/2016
Service is superb, never lets you down.
David Clark
Worcester
06/07/2016
Extremely helpful in organizing and doing all the leg work which included flights from our preferred airport, hotel and excursions for our holiday.
Susan Harper
Worcestershire
29/06/2016
Great overall service, highly recommended. Certainly the way to book your holidays with the personal touch.
Chris Gretton
Droitwich
21/06/2016
intelligent forward thinking and always brilliant level of client care and attention to detail Many thanks Susan
Susan Powers
Birmingham
31/05/2016
Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.
Arthur Blake
Droitwich
31/05/2016
Very knowledgeable on all aspects of travel & locations, willing to go extra mile to find ideal holiday. Very customer focused and makes you feel that you are getting a dedicated professional specialist booking your holiday
Mike Drake
North Yorkshire
29/05/2016
Found Neill to be very pleasant and helpful with our enquiry. He was prompt in recommending suitable accommodation for our special needs. Gave advice and answered our questions quickly, Quotation and subsequent booking was actioned quickly.
Allison Brettle
Brierley Hill
16/03/2016
Neill is really great to work with. I have booked through Neill before and went back to him because of the excellent service I received last time around. I would not have managed to be going on my forthcoming holiday without Neill's help!
Sue Penn
Bristol
12/03/2016
Painless. Fed up of Internet sites that can be very frustrating and time consuming. Neil completed our holiday booking in minutes. Very professional and made all the details very clear. I have recommended him to my colleagues at school.
Joseph Naughton
Cheshire
06/03/2016
I have already recommended you to several colleagues and family.
Samya Abdullah
Cheshire
03/03/2016
Neal , is always very helpful and instructive.
Arthur Harrington
Droitwich Spa
03/03/2016
We have worked with Neill for several years and found him to be very professional and a pleasure to work with
Janet Green
Worcestershire
25/02/2016
Neil Hall is brilliant, and dependable, nothing is too much trouble, he is always happy to help. We wouldn't like to use any one else.
George Barr
Worcester
15/02/2016
I've already recommended Neill to a colleague, can't thank him enough for his efforts!
Cath Huddleston
Lancashire
15/02/2016
Could not fault the service we have received.
Jacqueline Tyler
Birmingham
15/02/2016
Neil's thoughtful and attentive care made life so very easy and his concern for getting my the very best deal, that perfectly met my needs, was always his priority - whenever possible, I will always use his services.
Chris Meredith
Droitwich
14/02/2016
Neill was so helpful and friendly. Quick to respond and find me a great deal. Better than I could have found.
Jenny Yellowley
Worcestershire
03/02/2016
This is the second time Neil has helped us with our holiday bookings, he is always willing to help and I would recommend him to anyone looking for a holiday.
Marianne Cusack
Liverpool
03/02/2016
I have already recommended Neill and will continue to do so. I will also continue to use Neill to book our future holidays. Neill is very helpful and knowledgeable and a nice guy!!!
Amanda Howles
Kidderminster
24/01/2016
A very good experience from start to finish friendly and professional service wouldn't go anywhere else to book my holidays.
Kim Minton
Worcester
16/01/2016
10 out of 10 from me, used Neil's services a number of times now and we always get excellent service.
John Phillips
Barnsley
10/01/2016
Thank you for organising our holiday. Flights, transfers and accommodation were excellent and I would recommend you to anyone. We had a fantastic time and thanks for the cake it was a lovely surprise.
Debbie Hilton
Worecstershire
04/01/2016
Neil Hall is an excellent representative and ambassador for the company. I have used Neil with my international long-haul and European flights for over two years, and also for booking my hotels. He is an authority on red tape and resolving problems while overseas. I am a delighted client and very happy to refer Neil’s services to my business clients, colleagues and friends. Many thanks and enjoy your travel.
Susan Powers
Birmingham
18/12/2015
I have been very satisfied with the services provided by Neil, who I found to be very helpful and polite. The service was also very prompt and efficient.
Gloria El Shatawy
Chorley
27/11/2015
The service Neill provides is really excellent. He has arranged several holidays for us now and we have never been disappointed. We have recommended Neill to friends and family members and will continue to do so. We will certainly use his service again in the future. Neill is a first rate professional.
Gail O'Brien
Worcestershire
19/11/2015
I find Neil extremely efficient. I have already used him several times and will continue to do so passing on his number to all I know. Great service, nothing is too much trouble.
Wendy Morris
Worecstershire
15/10/2015
I was very impressed with the service and the attention to detail. I will most certainly be booking our next holiday with Neill.
Eileen Breen
Staffordshire
12/10/2015
Excellent service. Used several times before, wouldn't go anywhere else. Love the personal touch. Thanks.
Kate Drysdale
Droitwich
21/09/2015
I would recommend my travel counsellor, Neill Hall to any of my family and friends. He is extremely helpful, friendly and always at the end of the phone if you need any help or advice.
Wendy Wright
Manchester
17/09/2015
The best service I have ever experienced when booking a holiday. Neill took care of everything from carefully selecting the hotel to checking me in online and arranging private taxi transfers. Nothing was too much trouble. I have already recommended Neill to many friends and family in Worcestershire. I look forward to booking with him again.
Matt Vigurs
Droitwich
14/09/2015
Fantastic service as usual. The resort was nice, the apartment great and the transfer very short. Two very satisfied customers again, thanks!
Deborah Poole
Droitwich
07/09/2015
Neill sorted Car hire in Barcelona for us - all went exactly to plan, no problems, What more can you ask!
Steve Pitt
Halesowen
03/09/2015
I though Neil was professional, approachable and pleasant and listened to exactly what we wanted.
Christine Herberston
Manchester
03/09/2015
Neill Hall was incredibly helpful and efficient, I will be highly recommending him and Travel Counsellor's in the future. We are really happy with the holiday Neill found and booked for us and have not had such good service anywhere else despite talking to many different travel companies previously.
Katie McCaffery
Kent
03/09/2015
He was very fast and knowledgeable - would most certainly book another holiday through Neil
Wendy Baker
Worcestershire
03/09/2015
Everything was perfect, the taxi transfer was where you said it would be and got us to the hotel in great time. The hotel and all the staff were excellent and I would definitely recommend it to anyone. Thank you for all your help, you made everything so much easier and I will be contacting you again to book for us next year.
Wendy Wright
Manchester
20/08/2015
Neil has always been very helpful - I have recommended him to many of my colleagues. He is a star
Jay Mistry
Droitwich
11/08/2015
Already have let others know of Neill's excellent help in booking our cruises.
Paul Furber
Worcestershire
11/08/2015
Neill is fantastic and works tirelessly to find the perfect trip for us. His attention to detail is fantastic and he goes above and beyond to provide an excellent personal service. Not only would I but I have recommended him to friends and family
Shaun Rawcliffe
Droitwich Spa
27/07/2015
Always a pleasure to book our holiday through Neill Hall at Travel Counsellors. I never hesitate to recommend Neill to my family and friends.
Sue Barry
Droitwich Spa
20/06/2015
We had a fantastic time. Our accommodation was in a great location, the simplicity of it was just perfect. Clean, comfortable beds and wonderful views. We enjoyed Lassi, nice beaches and restaurant! We also loved our walk into Argostoli in the mornings!
Sinead Doyle
Dundee
11/06/2015
Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.
Suzanne Bryant
Worcestershire
05/06/2015
Neill booked my holiday to Poland and it was fabulous! Everything from start to finish was very smooth, tours were amazing and the guides had a lot of knowledge. Would not hesitate in booking Neill again and would highly recommend Neil to anybody considering planning a holiday.
Sandra Wood
Droitwich Spa
29/05/2015
First class service, Neil always keeps you fully informed of progress, is always available to contact either by phone or e-mail. He provides a personal service which is both flexible and comprehensive, ensuring you get the holiday experience that has been tailor made to your expectations.
Jeffrey Hodge
Liverpool
19/05/2015
I have had more than excellent service from Neil Hall and cannot recommend him highly enough. Neil has listened to our requests and has booked us a holiday of a lifetime with amazing customer service which otherwise would have been very stressful due to multiple flights and accommodation. I would certainly use Neil again and would not hesitate to recommnd him to anyone else.
Emily Healy
North Yorkshire
13/05/2015
I have passed your contact details onto 2 colleagues as I know they will receive great service and value from Neill
Sharon Duncan
Droitwich Spa
29/04/2015
Neill worked hard to find us a tranquil, clean and spacious hotel with excellent choice of various foods for breakfast. Very close to the Metro for easy access to the centre of Rome. I would have no hesitation in recommending Neill to my friends and colleagues in Droitwich.
Suan Evans
Droitwich Spa
24/04/2015
Administration fully supported conversations. Lots of options given. Great service from a Droitwich travel agent
James Armfield
Droitwich Spa
23/04/2015
Very happy with the service, I let Neill know what I was looking for and he found a few choices. I will be using him again and told all my friends in Worcester and Droitwich.
Gary Minton
Worcester
23/04/2015
The holiday to Rome was fantastic. Lewis and I thoroughly enjoyed it. Everything went without a hitch. Both of us enjoyed staying in the hotel, it made a nice change from the usual types of hotel.
Jan Hickson
Droitwich Spa
20/04/2015
Once again a nice holiday location, thank you! Nice apartment - much better than a studio which you recommended. Particularly the view from apartment and resort were very good. Would definitely book with Neill again! Loved the private transfers and the meet and greet parking which saved us time here and in Tenerife. Even though Neill is based in Droitwich, we find he provides a very personal service.
Debbie Poole
Chester
14/04/2015
We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnav and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!
Mark Thomas
London
31/03/2015
Outstanding, best travel agent service we have ever received.
Paula Newton
Worcestershire
29/03/2015
Neill has been brilliant in helping me plan my holiday. My dates weren't very flexible; neither was my location. However, Neill did his best to find me exactly what I was looking for and I am now very much looking forward to enjoying my holiday. I will be asking Neill to plan my holidays in the future; please pass on my thanks for his hard work.
Jade Nelmbs
Sheffield
24/03/2015
Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.
Wendy Wright
Worcester
21/03/2015
Neill is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live in Scotland and was introduced to Neill by friends in Yorkshire. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2016.
Sandra Wilson
Dunfermline
21/03/2015
I found Neill very friendly, helpful and efficient with documentation arriving promptly
Marion Thompson
Stockton on Tees
21/03/2015
I would not consider booking with any other company. The service I receive is exceptional.I trust Neill's advice 100%. What more can I say?
Kathleen Arthur
North Yorkshire
20/03/2015
This is the second holiday we have booked with Neil, each time we have been extremely happy with the service - it's excellent. In fact, we have already recommended Neil to friends and colleagues.
Andrew Partridge
Macclesfield
20/03/2015
Neill provides a friendly efficient service which has a genuinely personal feel to it. Neill has put together first class holiday packages for us at very competitive prices, therefore, we would have no hesitation in recommending Travel Counsellors and Neill's services to anyone.
Mark Thomas
Kidderminster
09/03/2015
I have asked Neill to book a couple of things for me now and he is always keen to help, even replying to emails late at night or at the weekends.
Alison Moore
Romford
09/03/2015
Flight good. Transfer both ways excellent. Hotel-room upgrade when we arrived(4th floor just been renovated.) Hotel breakfast-very good value and plenty of it. Location of hotel could not have been better. Pre booked day trip picked up on time and travelled in comfortable mini bus. This was a superb city break-short transfer from airport, great hotel location, helpful staff, lovely city. Neill's personal care and attention to detail, took away any concerns or anxieties we could of had and it went perfectly. I highly recommend booking with Neill and Travel Counsellors for a stress free break.
Mary Downey
Liverpool
03/03/2015
Felt like a very personalised service, very friendly and helpful.
Debbie Mudge
Bewdley
01/02/2015
Neill was really helpfull he organised everything we didn't have to do anything he was excellent
Karl Broadhurst
Stockport
19/01/2015
Excellent - Neill was recommended to me and I have forwarded his email address to three other colleagues already!
Alison Walker
Preston
14/01/2015
Excellent service would not dream of going anywhere else.
Hazel Hawkes
Droitwich Spa
13/01/2015
I will be using Neill again later in the year and I have already recommended him to my friend who is in contact with him.
Mandy Howles
Bewdley
13/01/2015
I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.
Jean Domoney
Worcester
23/12/2014
Neil provides a very proactive and personal travel service. He works hard to find the best deals and options for your flights, accommodation etc. Highly recommended.
Matthew Vigurs
Gloucestershire
11/12/2014
Neill was very responsive and able to suggest an improved arrangement of our travel plans and the whole process was handled very professionally.
Michael Cartwright
Cheltenham
04/12/2014
I have been so very impressed to any query I have had regarding booking a holiday. Neill always seem to go that little bit extra, nothing is too much trouble and it really does make the difference. He has extensive knowledge about any question I bring to him. I have previously been on a city break and I was particularly delighted with the private transfers he arranged. I would recommend Neill Hall to anyone wishing to have a worry free holiday knowing it I will run smoothly.
Mary Downey
Liverpool
04/12/2014
In the online world many people are taking charge of their own travel arrangements, I still prefer the security of letting someone else take care of things, as a retired person, who travels regularly. Neill Hall has catered for all my travel needs for a couple of years, he takes care of things. Moreover, it's all done from the comfort of my living room, by phone, email and text. What could be easier?
David Giles
Warwickshire
04/11/2014
Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!
Sue Penn
Bristol
26/09/2014
Neill couldn't have been more helpful!
Thomas Obrien
Stourport on Severn
22/09/2014
I just wanted to email to say a huge thank you for sorting out our honeymoon!!!! Singapore & Bali were AMAZING!!!!!!!! I can't put into words how much we enjoyed it!!! We didn't want to come home!!!
Katie Little
Cheltenham
17/09/2014
Neill always provides an excellent service and he has already been referred to a number of friends who also now benefit from his personal service.
John Phillips
Barnsley
16/09/2014
Neil provides first class service at all times.
George Barr
Worcester
14/09/2014
We have found Neill very helpful regardless of the time of day or night and even when he was on his holidays he took time out to put our mind at rest when we have any questions or fears. We have recommended Neill to two of our friends who have used him.
David Clark
Worcestershire
08/09/2014
Neill expertly navigated us through the tricky task of organising a family holiday for 9 people including 2 teenagers and 3 in their 70's with all the conflicting demands you might expect from such a diverse group. His suggestions gave us real choice, the communication and organisation were excellent and the holiday was a complete success for everyone. I can't imagine us booking a holiday any other way in the future.
Matthew Vigurs
Gloucestershire
21/08/2014
Neill always rings back and sorts out any problems we may have.
Derek Hillsdon
Leicestershire
18/08/2014
Several reasons I would wholeheartedly recommend Neill Hall: He was quick to reply to my enquiry, he worked completely within my parameters and budget, he wasn't phased when I suddenly had to alter the leaving date by a couple of days, he was completely honest about any problems such as the kids playground being shut that week and he made the process easy for us.
Neil Cutler
Cheshire
28/07/2014
Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.
Nicola Gardner
Stockport
28/07/2014
Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!
Suzanna Penn
Bristol
27/07/2014
Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!
Nicola Collings
North Yorkshire
23/07/2014
Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!
Nicola Collings
Marske
19/07/2014
Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!
Nicola Collings
Marske
19/07/2014
Neil took on board my earlier research on what we wanted and seamlessly turned it into a booking within days, excellent service.
Raymond Domoney
Worcester
15/06/2014
Neill Hall is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live up in Fife and was introduced to Neill by friends in Redcar. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2015.
Esther Coutts-Milne
Fife
08/06/2014
Neill is always very helpful and considerate, I would not book a holiday without consulting him first. He also is available, as he was for me, when I had a situation which required is expert knowledge. Thanks Neill you're the best!
Kathleen Arthur
North Yorkshire
05/06/2014
Excellent service as usual. Neill goes above and beyond our expectations every time.
Bethan Newton
Kidderminster
03/06/2014
Neill Hall was a brilliant travel advisor, sorting out issues as they arose whilst on holiday, texting reassuring messages that matters were in hand and made the whole holiday so much more stress free than the usual "faceless" travel agents. Thank you!
Vicki Greco
Manchester
02/06/2014
Neill must be permanently in his office, as he never fails to be at the end of his phone when I or any of my friends ring him regarding a holiday! I find him courteous, helpful and he ALWAYS rings back when he says he will. Important when enquiring or booking a holiday. A first class Travel Counsellor in my book.
Susan Warwick
North Yorkshire
11/05/2014
Excellent, friendly and helpful service and great follow up.
James Richards
South Yorkshire
08/05/2014
Neil is what service is all about.
Michael Hughes
Worcestershire
08/05/2014
Thank you so much Neill for organising our holiday to Madeira it was fantastic. Taxi waiting for us on arrival and at our hotel 20 minutes later. Will be recommending your services, excellent.
Lesley Crow
Chorley, Lancashire
17/04/2014
Neill has been so helpful and accommodating. He has provided us with proposed itineraries, accommodation suggestions etc. We will be seeking more advice as we plan our trip. But I would definitely recommend Neill.
Chloe Watson
North Yorkshire
08/04/2014
Neill at Travel counsellors took all the hassle out of looking for and booking our holiday. His knowledge and expertise was apparent and the whole booking process was quick and easy. I have and will recommend to all.
Nicola Forrest-Drogan
Stockport
28/03/2014
We found Neill to be extremely courteous, helpful and patient. He listened to what we wanted and found us a holiday to fit all our requirements, at a reasonable price.
Geraldine Jaremko
Birmingham
10/03/2014
I have used Neill on three occasions now and he has always come up with competitively priced arrangements to suit our requirements. Appreciate his meticulous attention to detail to make sure everything goes smoothly. Always contactable by phone, text, email; what more could you ask for.
David Giles
Warwickshire
27/02/2014
Neil makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!
Claire Burlace
Stockport
15/02/2014
Neill was helpful and patient when helping me arrange my flights. He helped me customize the flights according to my personal preferences with a minimum of fuss and plenty of options. With his help, I was able to get a flight tailored to me, at a more than reasonable price. He was also able to provide plenty of advice, ensuring that I wouldn't be caught out by Visa applications, insurance worries, vehicle hire, or social customs at my destination. Honestly, I was overjoyed with how well the entire process went. I can't thank Neill enough.
Kevin Eassom
Peterborough
05/02/2014
Neill gave us lots of options and was very patient whilst we went back and forth trying to figure out exactly what we wanted to do and where we wanted to go. Above all booking our holiday was a smooth and efficient process.
Gareth Willett
Birmingham
25/01/2014
Excellent fast friendly service. No query is too small. A lovely personal service.
Nina Kent
Slough
21/01/2014
Neill is an excellent travel adviser, very patient, not pushy and someone you can recommend with confidence.
Cheryl Jacobs
Stroud
21/01/2014
It was a pleasure to do business with Neill for the first time, nothing was too much trouble. Now looking forward to our holiday in April and already thinking of the next one. Already mentioned to a few people at the school where I work about how good he is.
Anne Blackledge
Chorley, Lancashire
17/11/2013
I will definitely book with Neill for our next holiday. Neill provided us with good information regarding holiday destinations and very quickly. Any queries were answered immediately. He did not make us feel under pressure to book, as many other travel agents have.
Bethan Newton
Kidderminster
04/11/2013
Thank you to Neil for persevering when we could not make our mind up on whether we wanted to go all-inclusive or self-catering. You found us many options and made booking the holiday a more straight forward experience. You are very welcoming and polite and we would definitely go back to you again.
Lisa Sims
Worcester
23/09/2013
Neil is very efficient and hassle free, I am very impressed.
Zoe Nicholson
Evesham, Worcestershire
14/09/2013
Exactly what I wanted…marvellous! I wanted someone to find me the ideal family holiday based on our criteria. Using his wealth of knowledge and experience Neill found it, booked it and managed it all so all I had to do was get us to the Airport, fantastic. We had a wonderful holiday in a great venue that exceeded my expectations and to this end I would not only use him again I would strongly recommend that you use him as well.
Steve Harrison
DROITWICH
05/09/2013
Many thanks for booking our family holiday for us this year. It was one of the best family holidays we have had. The whole holiday experience was perfect. Many thanks for all your assistance. We will definitely booking through you next year.
Narinderjit Senth
Peterborough
23/08/2013
Neill was very patient and provided a great proactive service - thank you.
Nicholas Platt
Walsall
22/08/2013
I was initially hesitant about using Travel Counsellors, as it was a new concept to me. However, Neill allayed all of my fears and the booking process was entirely to my satisfaction. I particularly liked the fact that Neill was available by phone and email virtually continually whilst our travel arrangements were evolving. Neill was also able to enhance our proposals by adding airport transfers. I was particularly impressed by the fact that within 24 hours of the flight bookings being made, I looked at my Delta Airlines App on my phone and the entire itinerary was there.
David Giles
Warwick
01/08/2013
I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.
Linda Brooks-Allen
Warrington
18/07/2013
Great and prompt service, have and will recommend to friends.
Kuljit Senth
Peterborough
08/07/2013
Neill worked hard to deliver the options I was looking for and kept me in-touch every step of the way.
Kevin Jenkins
Worcester
27/06/2013
Very good, I would score Neill 10/10. We will definitely use your company again in the future. We would be pleased to and will recommend Neill to our friends. Many thanks.
Bernard Pass
Stourbridge
27/06/2013
A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!
Kirstie Kohling
Guisborough
15/06/2013
I advise all my friends to contact Neill if they want a really super holiday or something a little bit different. Nothing seems too much trouble for him. What more can I say. Thanks Neill
Kathleen Arthur
Marske by the Sea
15/05/2013
I wanted to give Neill a 10 out of 10, because he has been fabulous with his recommendations and altered things to suit me. The only reason I haven't given a 10 is because I haven't been away yet, and until I have, it seems wrong. I hope this makes sense, but it's almost like recommending a restaurant before you've eaten there. Ask again at the end of November, I'm sure it will be a 10 with a gold star!!
Susan Adams
Droitwich Spa
30/04/2013
Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.
Michelle Hussey
Worcestershire
25/02/2013
Fabulous and will recommend to everyone!
Kathryn Morgan
Worecster
12/02/2013
I found Neill extremely helpful with my booking and I felt he found me the best deal. I look forward to reccomending him......with confidence.
Susan Warwick
North Yorkshire
08/02/2013
Unsurpassed service. I would have no hesitation in recommending.
Steve Harrison
Droitwich Spa
08/02/2013
We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnat and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!
Michele Tew
Rubery, Birmingham
08/02/2013
Neill listened to my wish list and came up with a wonderful selection of holidays at a very reasonable price. He booked it all, took the stress away from me and followed up the booking with another e-mail to ensure I was happy with his service. A personal service in an impersonal world!
julie moule
Bromsgrove
05/02/2013
Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.
Tracy Jackson-Brown
Droitwich Spa
22/11/2012
We did business with Neill for many years when he was tied to a high street chain of travel agents and we always found him and his team very efficient. He is now controlling his own business together with Travel Counsellors and it was a joy to book our recent holiday to Turkey through him. Not only did he handle the holiday booking he organised the seating on the plane as well as the airport parking and taxi from the airport in Turkey to our Hotel. The whole experience was seamless and went off without a hitch. Throughout the year we take other breaks and we shall definitely be using Neill Hall and Travel Counsellors again.Thank you Neill and congratulations on doing such a fab job.
David Clark
Stourport on Severn
20/11/2012
Neill has been a fantastic help to me. I have not travelled abroad for 8 years and he has helped me every step of the way. I have already recommended him to a few friends. His personal touch has also helped as i felt i could ring him any time. He put all my fears aside. Also being a very busy mum he has done most of the hard work for me. All he needs to add to his service is the packing!!!!
Madelaine Whelan
Liverpool
21/10/2012
I have already recommended Neill to 7 of my friends. We trust him to look after us!
William Martin
Worcester
07/09/2012
Neill has been more than helpful in both booking my holiday and dealing with my subsequent problems I will always use his services in future and would recommend him.
Julie Bickerton
Bromsgrove
28/08/2012
Neill is extremely helpful . Nothing seems too much trouble for him.
Kath Arthur
North Yorkshire
06/07/2012
I would be pleased to afford Neill a score no lower than 25, but unfortunately you don't allow that, so how about a score of 10 but 3 times over?! Neill has chosen a career which suits him very well - he clearly knows his job & is very professional. His telephone manner is exemplary and he is truly committed to his clients - the phrase "over & above" springs to mind! Many thanks, Neill!!
Steve Brown
Leeds
15/06/2012
Neill was most supportive, helpful and courteous throughout. He went out of his way to calm my nerves as I am not a 'seasoned' traveller and was proving anxious about everything.He found an ideal flight from Birmingham to suit the requirements of our American friends whom we are meeting in Nice. I would recommend him to all of our friends and family. He would be my first option when seeking holiday or travel arrangements,and would certainly use his services again, should the need arise.
Patricia Taylor
Abberley (Village) Worcestershire
13/06/2012
I found Neill extremely helpful and went that extra mile when I asked him if hoe could check taxis to the airport etc. as a single traveller I feel confident that my travel arrangements are correct and that I will be booking again with Neill
Susan Warwick
Saltburn by the Sea
01/06/2012
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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Neill Hall