Neill Hall

Sent by Caroline Marshall

WORCESTER 09/02/2025

Neill is always very cheerful and nothing is a problem. I feel confident when booking a holiday through him and would recommend him to my friends/family.

Sent by Gerry Rees

Worcestershire 06/02/2025

"Neill was very helpful, we had not decided where we wanted to go so l asked Neill to send some different places to look at. Neill kept sending different places until we found just where we wanted to go, nothing was to much trouble even right up to going away he was sending e-mails to make sure everything was sorted "

Sent by David Bishop

Birmingham 06/02/2025

Neill was very knowledgable, and made some great suggestions, and was happy to alter details to fit our changing needs.

Sent by David Bishop

Birmingham 06/02/2025

Neill was very knowledgable, and made some great suggestions, and was happy to alter details to fit our changing needs.

Sent by Jake Gaunt

West Midlands 31/01/2025

Thanks Neill, everything has been very smooth and we look forward to our holiday!

Sent by Julie Sharpe

Droitwich Worcestershire 26/01/2025

"Very helpful , informative and professional with exceptional knowledge of the travel industry which Neill uses to find the very best holidays for his customers . Will definitely use Neill again and promote him to family and friends.

Sent by Simon Jones

Worcestershire 26/01/2025

"Very professional yet friendly service .Nothing is too much trouble for Neill, he always replies to queries and gives alternatives to fit in with his customers requirements. Thanks you "

Sent by Kenneth Davies

Worcestershire 26/01/2025

Very friendly and informative

Sent by Kenneth Davies

Worcestershire 26/01/2025

Very friendly and informative

Sent by Steve Pitt

Birmingham 23/01/2025

Neill is great at his job... and additionally, he is a nice bloke, easy to chat with and have a laugh with... but he is always on call if things don't go to plan (which it rarely does, but he's a reassuring back-up if it does)

Sent by Martin Deehan

Liverpool 02/01/2025

Total attention to detail, keeps working the holiday proposal until it is the best possible option.

Sent by Shaun Rawcliffe

Droitwich Spa 09/09/2024

Neill always goes that extra mile , ensuring that all our requirements are met in the quotes provided, everything we need is in place before we go, checking all is ok when we are away, everything is in place for a smooth return and following up on how it went once we are home. On a couple of occasions there was an issue with delayed flights and therefore connecting flights, he had monitored our situation, and made alternative connecting flight arrangements whilst we were in transit… what more could you ask for?

Sent by Tim Stocks

Wakefield 09/09/2024

Exceptional service . Cannot thank Neill enough for his help and support. Makes travelling so much easier and stress free.

Sent by George Barr

Worcester 23/08/2024

Neill is our number one travel agent he gives excellent friendly service and is always ready to help with any questions we may have regarding our holidays nothing is ever too much trouble.

Sent by George Barr

Worcester 23/08/2024

Neill is our number one travel agent he gives excellent friendly service and is always ready to help with any questions we may have regarding our holidays nothing is ever too much trouble.

Sent by Richard Jolly

Stoke on Trent 20/05/2024

I have felt that Neill has not only given me an excellent service in respect of suggested villas, but has been extremely responsive to my questions. Even my initial email to him he telephoned me immediately to discuss the holiday. That showed very good customer care, and it was much easier to explain what my group of friends were looking for in the holiday. Furthermore, Neil has been very responsive with subsequent emails. A first class service which made my job as facilitator of the holiday with my group of friends so much easier than it would have otherwise been.

Sent by David Giles

Warwick 26/03/2024

Just got back from a month long trip around New Zealand. Neill made all our travel arrangements and everything was absolutely faultless. He got us some great deals on car rental as well, far superior to anything we could find on line.

Sent by Jane Cooney

North Yorkshire 15/02/2024

Absolutely fabulous Travel Counsellor......my family don't use anyone else.

Sent by Beth King

Worcestershire 15/02/2024

Neill went over and above to accommodate our honeymoon wishes. We would highly recommend booking through him. Thank you.

Sent by Conrad Rawcliffe

Droitwich Spa 12/02/2024

Neill always goes over and above, whether it searching for the perfect holiday, advising on what to look at and what to avoid or the service leading up to and during our trips.. couldn’t be in more trustworthy and safer hands..

Sent by Stephen Pepper

Worcester 12/02/2024

The service provided by Neil in recent years has been first class - he even personally delivered some travel documents to my home.

Sent by Mike Bridges

Kidderminster 25/01/2024

Neill is always very helpful, if he can’t get a price within our budget he will suggest other options. Will always go to him first for our holidays

Sent by Kate Drysdale

Droitwich 14/01/2024

Excellent knowledge and service, always ready to answer any questions

Sent by Lynsey Hall

Droitwich 11/01/2024

Neill is very responsive and listens to what requirement’s it is you looking for in a holiday. Nothing is too much trouble.

Sent by Michelle Scott

Kidderminster 11/01/2024

Very helpful, takes the stress out of booking a holiday further afield!

Sent by Susan Harper

Oxford 11/01/2024

Always available for discussion at all time. It’s really good and reassuring that all the small and necessary details are being taken care of.

Sent by Sara Schlindwein

Cheshire 12/11/2023

Neill always takes the time to find something suitable for us with a range of options. This saves us so much time and takes away all the stress of booking a holiday.

Sent by Ann Mitchell

Worcestershire 18/10/2023

"Very Professional , friendly and knowledgeable service , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I have recommended Neill to my friends and family.

Sent by Kira Beasley

Worcestershire 18/10/2023

Really knowledgeable, helpful and friendly

Sent by Nicholas Chown

North Yorkshire 12/10/2023

Neill was great in taking away the hassle (and confusion) of pouring through the cruise provider's websites. No doubt their sites are totally intuitive for them, but for those of us who may be visiting for the first time, it's not easy to find what you're looking for. Having Neill on hand to simplify the whole process was fantastic.

Sent by R Richards

Staffordshire 23/09/2023

I have felt that Neill has not only given me an excellent service in respect of suggested villas, but has been extremely responsive to my questions. Even my initial email to him he telephoned me immediately to discuss the holiday. That showed very good customer care, and it was much easier to explain what my group of friends were looking for in the holiday. Furthermore, Neil has been very responsive with subsequent emails. A first class service which made my job as facilitator of the holiday with my group of friends so much easier than it would have otherwise been.

Sent by Molly Drake

North Yorkshire 12/09/2023

Very good travel counsellor, amazing customer service

Sent by Sandra Hearn

Rugby 12/09/2023

Neill is always incredibly responsive, quick and efficient.

Sent by Di Clark

Worecstershire 09/08/2023

We have known Niell for many years And has all ways help us and given us excellent service and have recommended him to many friends

Sent by David Giles

Stratford on Avon 01/08/2023

Neill always goes the extra mile to make our plans a reality.

Sent by Lesley Hillsdon

Droitwich 17/07/2023

Neill Hall , Always sorts our holidays out for us , he has always given us,my family and friends excellent service, will never use anyone else,a big Thankyou Neill Definitely a 10 out of 10

Sent by Lesley Hillsdon

Droitwich 17/07/2023

Neill Hall , Always sorts our holidays out for us , he has always given us,my family and friends excellent service, will never use anyone else,a big Thankyou Neill Definitely a 10 out of 10

Sent by Margaret Beevers

Leeds 08/07/2023

Excellent communication. Neill treats our requests as a pleasure to fulfil, rather than the chore they must surely be! He takes as much care as if the bookings are personal.10\10 would recommend Neill as a Travel Counsellor.

Sent by Mandy Howles

Worcestershire 01/07/2023

As per, Neill was very helpful and I wouldn’t hesitate to recommend his services

Sent by Julie Owen

Worcestershire 01/07/2023

Always goes above and beyond, nothing is ever too much trouble and always finds us the best deals. I have recommended Neil to many friends

Sent by Jane Cooney

North Yorkshire 28/06/2023

Great services as always. Always use Neill now for all of my holiday bookings and recommend him to family and friends.

Sent by Rose Churchill

Worcestershire 31/05/2023

Neill was very easy to talk to. I gave him the details of a holiday flight that my family were already booked on. He had sorted every thing for me within a few hours. He left me feeling that I could easily approach him if I was unsure of anything. Great service

Sent by Chris Meredith

Droitwich Spa 22/05/2023

Neill is best in class ... I recently had the pleasure of using the services of Neill Hall, a truly outstanding travel counsellor, and I must say, he is truly exceptional. Neill's attention to detail, prompt communication, and extensive industry knowledge made my travel experience unforgettable. He listened to my preferences and crafted a tailored itinerary that exceeded all my expectations. From start to finish, Neill ensured a seamless journey, leaving me relaxed & confident in my journey prep. I highly recommend Neill to anyone seeking an exceptional travel partner who goes above & beyond; his professionalism and expertise throughout the process were first-class ... we're already planning my next trip!!!

Sent by Nicole Lester

Droitwich 08/05/2023

Neill has been absolutely fantastic, has tailor made a dream holiday for us. Really responsive to emails and telephone calls & super speedy with our holiday itinerary (within 24hrs). Fault less in every way. Thank you so much.

Sent by Dave Hargreaves

Worcester 08/05/2023

I have found that nothing is too much trouble. You also keep me updated on any changes. .You have sorted them out in a timely manner. Many thanks

Sent by Lynsey Hall

Droitwich 26/04/2023

We visited Vietnam with the help of Neill our travel counsellor. He made the whole trip seem effortless. From the very beginning with all handy info, a few weeks prior to flying we received extensive documentation telling us where to be and when to a couple of days before setting off re-confirmation of everything. He’s always on the end of an email/ text and replies promptly to any questions I had had. He kindly helped get us home a little earlier due to a family emergency. Very useful agent to know!! Thanks again for the trip of a lifetime.

Sent by Jordan Lewis

Droitwich 26/04/2023

Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.

Sent by Jordan Lewis

Droitwich 26/04/2023

Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.

Sent by Jordan Lewis

Droitwich 26/04/2023

Neill Hall has been fantastic to us throughout our holiday experience, and we haven't even been yet! Unfortunately we had had to move our holiday on two occasions, neither time did it feel like it was a problem to Neill, despite us feeling bad about messing him around. He did all the bits needed to swap it around and got back to us nearly instantly both times. Really great service and made it all about doing the best for us - highly recommend and wouldn't book a holiday without using Neill in the future.

Sent by Shaun Rawcliffe

Droitwich 08/03/2023

I would and have recommended Neill to many friends. He offers a unique and very personal service, going above and beyond to ensure everything is as perfect as possible.

Sent by Dawn Bennett

Wolverhampton 21/02/2023

Excellent friendly ,efficient service from Neill, would definitely recommend.

Sent by Adrienne Potter

Worcestershire 06/02/2023

Neill goes above and beyond and nothing is too much trouble for him.

Sent by David Williams

Shropshire 06/02/2023

From being totally clueless to fully booked, flights and transfer in about 48 hours! Great service.

Sent by Steve Pitt

West Midlands 06/02/2023

Neill always helps with any holiday-related enquiry, even if he may not get the booking... He's just happy to help

Sent by Lyn Jervis

Birmingham 06/02/2023

A great service every time from Neill!!

Sent by Lyn Jervis

Birmingham 06/02/2023

A great service every time from Neill!!

Sent by Margaret Thompson

Strourbridge 06/02/2023

Neill has gone to so much trouble to arrange an exciting holiday for us so we can visit some 'bucket-list' places and travel using trains instead of flying to cut down our carbon footprint.

Sent by Karen Harrison

Worcester 06/02/2023

Neill has been fabulous every step of the way Cannot rate him enough.

Sent by Jane Bridges

Worecstershire 09/01/2023

Again, Neil was very helpful and got our holiday sorted easily for us.

Sent by Pam Randall

Worcestershire 02/01/2023

Wonderful to just know that all will be sorted out for us. Have already recommended!

Sent by David Edwards

Stratford on Avon 19/12/2022

Always there when you need him. Always a fast response to travel planning requests. I have recommended Neill to family and friends as I know he will look after them.

Sent by Elizabeth Bourne

Droitwich 06/11/2022

Neill helped us secure our dream honeymoon. From start to finish Neill was on hand to give us the best quotes and resorts that fitted our criteria. We can’t wait until our honeymoon, thank you Neill.

Sent by Kirsty Ford

Cirencester 06/11/2022

Informative, friendly and easy to book with. Definitely recommend to anyone!

Sent by Thomas Noyes

Droitwich 31/10/2022

As well as the personal touch, I get what I need and can rely on the outcome worry free.

Sent by John Russell

Bewdley , Worcestershire 31/10/2022

Neil is brilliant, attentive, professional and responsive. Who wouldn't want him managing their travel arrangements.

Sent by Alison Moore

Worcestershire 31/10/2022

Very professional yet friendly service .Nothing is too much trouble for Neill, he always replies to queries and gives alternatives to fit in with his customers requirements. Thanks you

Sent by Maria Holdsworth

Worcestershire 29/10/2022

Friendly and knowledgable. Good to know that Neil will be there if I have any issues. Feel I will be in safe hands when I travel. UI have recommended Neil to my family and friends.

Sent by Jane Cooney

Birmingham 13/10/2022

Very helpful , informative and professional with exceptional knowledge of the travel industry which Neill uses to find the very best holidays for his customers . Will definitely use Neill again and promote him to family and friends.

Sent by Peter Hill

Worcester 01/09/2022

Can’t fault your help for our holiday. Easy to speak to and requested information provided very quickly! Many thanks.

Sent by Sandra Hearn

Worcestershire 30/08/2022

Neill’s knowledge, insights and input have been so valuable to us when planning a trip to Florida on behalf of a client. He very quickly pulled together the bones of our schedule with guide pricing (without any guidance on budget from us!). This gave us the bones of an itinerary to start working in order to fine tune. Our client has been doing their our own research and taking ideas from friends. Throughout this time he’s been accommodating and calm. Our client has taken the time to think carefully in hotel choices! Neill has been straight talking in his advice and clearly highlighted to us that prices will only increase as we get closer to departure date! Myself, and my client are very grateful for Neill’s help throughput.

Sent by Alan Harris

Cornwall 29/08/2022

Very helpful and knowledgeable, could not have booked with out his help. Also kept in contact.

Sent by Michael Hargreaves

Worecstershire 26/08/2022

I saw Neil on BBC Midlands television during the pandemic and he seemed very knowledgeable and passionate about travel . I contacted him and he offers a first rate service, very knowledgeable and couldn't be more helpful. Goes the extra mile in service/experience/advice. I have recommended Neil to several of my friends and relatives as I know they will be well looked after

Sent by Thomas Obrien

Kidderminster 26/08/2022

Neill is always fantastic. So helpful and knowledgeable and does what he says he’ll do when he says he’ll do. We’ve used him severally times and will continue to do so in the future

Sent by Tonia Carter

Worcestershire 04/08/2022

Neill Hall was very helpful in booking our holiday and fulfilling our wish list with different options to choose from. Neill has been very efficient in responding to any questions i had. We will definitely recommend Neill and will be consulting him for future holidays.

Sent by Susan Toledo - Dieguez

Bromsgrove 22/07/2022

‘Neill Hall is the best travel consultant in the world ?? I spoke to Neil at BNI networks and I have been very happy since 2015 we neils enthusiastic professional client care. He is intelligent forward thinking and worthwhile paying more. You cant put a price on your security. Thanks a million. Loyal happy client’ from Susan Entrepreneur and published Author of Two Books

Sent by Aaron Wilson

Kidderminster 22/07/2022

Continuous support throughout the process. A slick and smooth booking process. 10/10 would recommend

Sent by Susan Ewart

Huddersfield 13/07/2022

Top-class service, helpful in every way. Thank You

Sent by Jenny Morris

Worcestershire 12/07/2022

He's fantastic! Nothing is too much effort for Neill he's amazing!

Sent by Claire O'Neill

Worcestershire 07/07/2022

Neill has been fabulous and so accommodating, unfortunately due to unforeseen circumstances there were a lot of changes( within our group) and we eventually ended up having to cancel but Neill was very patient and dealt with all our queries and when we are in a position to travel again I will call Neill to make the arrangements .

Sent by Caroline Marshall

North Yorkshire 07/06/2022

I’m very confident that Neill will expertly arrange every detail of my holiday for me so I can have complete peace of mind

Sent by Lesley Balmforth

Worcestershire 05/06/2022

Neil Always gives us Very good service and we would never go anywhere else,

Sent by Karen Harrison

Worcester 02/06/2022

Neill couldn’t have been more helpful and knowledgeable Recommended him to all my friends and will definitely use Neill in the future

Sent by Sharon Williamson

Birmingham 19/05/2022

I have used Neill Hall from Travel Counsellors for the last 5+ years - basically when I recommenced travelling abroad with a friend (we are both widowed). Neill found the perfect holiday location/hotel and travel arrangements for us. Everything was arranged down to boarding passes etc all posted out - it made that first holiday not seem so daunting and since then we have used Neil for all our holiday bookings. We have recently contacted him again to arrange our first holiday post pandemic and again value for money, location and fitting in with school holidays - he has come up trumps with a cruise for us. We would highly recommend using Travel Counsellors it means the holiday practically starts the moment you book because it's all done for you all you have to worry about is the packing!!

Sent by Gary Ibbotson

Worcestershire 18/05/2022

Neil went above and beyond to secure me a great holiday. Noting is too much trouble and it saves me time and stress when looking for a holiday. I will definitely recommend him to my friends and relatives.

Sent by Daniel Barnes

Kidderminster 25/04/2022

Great listener! Gave lots of options to suit what we were looking for. Made it really easy!

Sent by Emily Cooney

London 06/04/2022

Neill did everything I asked first time around and has been totally amazing! Couldn’t have asked for anything better service !

Sent by Katie Mitchell

Worcester 15/03/2022

Amazing service as always , I have recommended Neil to many of my friends and relatives and they are also delighted with his service.

Sent by Dianne Clark

Worecster 15/03/2022

We have known Neill for 20 years plus. He is very professional and always goes the extra mile to make sure you are Happy. He is also very kind ,considerate and patient. which is just one of reasons we continue to do business with him and have recommended him to many friends.

Sent by Gwyn Davies

South Wales 15/03/2022

Neill took all the stress away from the planning of the trip but still allowed our participation and input.

Sent by Mark Harrington

Droitwich Spa 15/03/2022

Excellent help & service

Sent by Max Wellington

Birmingham 25/02/2022

Neill has provided fantastic service always find me a travel option. I would recommend him to anyone.

Sent by Brian Kettel

West Yorkshire 23/02/2022

An excellent travel adviser and total administrator nothing is too much or too little for Neil to do.. All the very best to you Neil sorry this is late. ALL the Kettel family are more than happy and will use you again. Regards Brian Kettel

Sent by Gillian Harper

Oxfordshire 20/02/2022

As yet we are still to go on our holiday but so far the help and service has been fantastic. The assurance that Neill is at hand should we have any questions or problems is worth a great deal.

Sent by Julia Smith

Birmingham 16/02/2022

Very helpful and patient with my to-ing and fro-ing

Sent by Susan Harper

Warwickshire 16/02/2022

We have used Neil at Travel Counsellor for a number of years and have been delighted with the choice of holidays that he has helped us in choosing. He somehow has the ability to find the right holiday consistently and making the process especially easy along the way.

Sent by Mike Drake

North Yorkshire 08/02/2022

First rate service, very knowledgeable and couldn't be more helpful. Goes the extra mile in service/experience/advice. I have recommended Neil to several of my friends and relatives as I know they will be well looked after.

Sent by Richard Vigurs

Worcestershire 08/02/2022

A great personal and efficient service

Sent by Jane Bridges

Worcestershire 08/02/2022

Neill has been so patient and helpful while we have been deciding on the best plan for our holiday. We first spoke to him in July 2021 and have only just booked at the end of January due to us not being 100% on what we wanted and changing things around a bit. He was always so accommodating and listened to what we wanted to achieve and made suggestions where our ideas weren't really working. Would definitely recommend him to anyone.

Sent by David Giles

Warwickshire 07/12/2021

Some people are a bit hesitant about travel just presently, Neill got us a fantastic deal on our transatlantic flights and car rental. It’s good to know you’ve got a professional travel advisor on hand and for any emergency changes to arrangements that may be required.

Sent by Sarah Clarke

Worcestershire 03/12/2021

First time I have used Neill on the recommendation from a friend. Fantastic service, prompt reply to any queries and secured exactly which cruise and cabin I wanted. Neill will certainly be my holiday “go to” in future !

Sent by Linda Harris

Worcestershire 07/10/2021

Neil was very helpful and reassuring, with every element of the booking he took time to explain everything , I would certainly recommend to my friends and family.

Sent by Matthew Foster

Droitwich , Worcestershire 02/10/2021

Neill went above and beyond to ensure that my girlfriend and I had the holiday of a lifetime. His package for the Maldives was excellent, a short phone call was all he needed to plan us an amazing 10 days in paradise. We will definitely be using Neill again - he is an asset to Travel Counsellors and we are very happy with the service received.

Sent by Lynne Thompson

Manchester 02/10/2021

Neill did a great job, sorting out a complicated itinerary visiting the USA and Canada , he even managed to fit in a 3 day cruise to the Bahamas ! For what we hope will be the holiday of a lifetime. Thanks Neill.

Sent by George Barr

Worcestershire 22/09/2021

Neil is brilliant. He’s worked tirelessly sorting our holiday in very difficult circumstances. Hopefully before long we will be able to book more holidays with Neil.

Sent by David Chill

Bromsgrove 22/09/2021

helped me out of a sticky travel situation and provided excellent assistance

Sent by Mike Drake

Worcestershire 28/02/2020

Very Professional and friendly service, extremely knowledgeable , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I am so confident in his ability that I have recommended him to my friends, relatives and colleagues.

Sent by June Mills

Worcestershire 13/02/2020

Fantastic personal service

Sent by Caroline Marshall

North Yorkshire 11/02/2020

A very positive experience. Would definitely use again and recommend to others.

Sent by Martin North

WORCESTER 05/02/2020

Neill is superb at understanding requirements and matching it with a fantastic holiday experience. He also happens to be a great person who really cares about the service he provides.

Sent by Dianne Clark

Worcestershire 15/01/2020

Neil has become a friend over the last 10 years or more. We cannot recommend him highly enough. His attention to detail and our travel requirements is second to none and we have recommended to lots of our friends and family and they are as impressed with him as we are.

Sent by Ken Rickards

North Yorkshire 16/12/2019

Polite, helpful and nothing was too much trouble. I would use again.

Sent by Susan Warwick

Worcestershire 04/11/2019

I find Neill is the best travel agent I have had the pleasure of using for my bookings. As a single lady traveller I rely on positive advice x help when I ask.... and that is there 100% with Neill

Sent by Amanda Howles

Worcestershire 20/10/2019

Neill never fails to impress us! I have passed his details to friends and family with no concerns about his professionalism and ability.

Sent by Lesley Hillsdon

Droitwich 14/10/2019

Neill has always been very helpful with all of the holidays that we have booked, we are very happy and would always recommend him to all our family and friends

Sent by Neil Rawlins

Worcester 28/09/2019

Brilliant service with a fantastic personal touch. Made the booking experience a real pleasure, and made me feel that I could ask any questions I needed to.

Sent by Caroline Whitworth

North Yorkshire 31/08/2019

I recommend Neill hall all the time, all our family use him and your company. Excellent service

Sent by Abbie Turner

West Midlands 21/08/2019

Very helpful and helped me find the correct flights to land on time when I travel

Sent by Max Wellington

West Midlands 20/08/2019

Great Service.

Sent by David Gee

Worecstershire 20/08/2019

Neil did a fantastic job in arranging our travel arrangements to USA at short notice.

Sent by Jo Morgan

Droitwich 25/06/2019

Neil was super quick with getting back to me, offered choices based on my personal needs and was very helpful.

Sent by Gerry Clarkson

Worcestershire 18/06/2019

Neill was very helpful, we had not decided where we wanted to go so l asked Neill to send some different places to look at. Neill kept sending different places until we found just where we wanted to go, nothing was to much trouble even right up to going away he was sending e-mails to make sure everything was sorted

Sent by Susan Toledo

Worcestershire 04/06/2019

Neill Hall’s client care, knowledge, understanding and organisational skills are outstanding. I have used Travel Counsellors for several years and have always had an excellent relationship with Neill. He has many year’s experience in tourism and is also brilliant at arranging business flights. Travel Counsellors is the best in the business, I simply would not use anyone else and always call Neill when I need to book flights , holidays or any other travel arrangements.

Sent by John Falshaw

Wakefield 28/04/2019

I have used Neill's services before, and he is excellent at providing packages tailored to our specific needs, doing so promptly and with a very friendly manner.

Sent by Susan Roberts

Worcester 24/04/2019

Always so very friendly, answers any queries and there when needed for example when Monarch ceased flying 3 days before our holiday, promptly refunded

Sent by Christine Abosi

Worcestershire 04/04/2019

Beyond thankful for Neill’s help with my booking! The process was straightforward, Neill took all my preferences into consideration and found me the best deal possible while remaining available for questions at all times. Would definitely recommend!

Sent by Nikki Drogan

Worcestershire 04/03/2019

Great service. Takes all the worry out of booking a holiday.

Sent by Andrew Baker

Stourport on Severn , Worcestershire 12/02/2019

Neill has done an excellent job and it is the very first time we have used Travel Counsellors but not the last.

Sent by June Mills

Worcestershire 12/02/2019

If I could give 11/10 I would. Neill is extraordinarily patient with changing demands and always quick and helpful.

Sent by Mike Drake

North Yorkshire 31/01/2019

Excellent service, extremely knowledgeable about all aspects of travel, great service. Highly recommend

Sent by Ken and Susan Ewart

Huddersfield 29/01/2019

Great service, top counsellor.

Sent by Colin Thaw

Shrewsbury 29/01/2019

Neill is an experienced travel professional who demonstrates an understanding of customer needs by providing a balance of efficiency and friendly advice. It is great to be able to trust someone to deliver what you heed with a minimum of fuss.

Sent by Victoria Deakin

Worcestershire 27/01/2019

Neill has again been really helpful, patient and efficient. Would definitely recommend

Sent by Marion Thompson

North Yorkshire 03/12/2018

Very impressed with the service - so friendly and prompt. Will definitely be recommending and hope to have the opportunity myself to use again.

Sent by Tom Noyes

Droitwich Spa 03/12/2018

He is brilliant. No worries when your journey is in such careful hands

Sent by Catherine Titterington

Worcestershire 27/11/2018

Neill found us the perfect holiday to Madeira. The hotel was absolutely excellent. We believe that we had the best room that they had; a huge warp around balcony and a great sea view. The staff were lovely.

Sent by George Barr

Worcestershire 17/11/2018

Neil gives brilliant service at all times.

Sent by Gary Minton

Worcestershire 25/10/2018

Really nice to deal with and finds you your perfect holiday. Takes all the worry out by booking with Neill, wouldn't go anywhere else

Sent by Abigail O'brien

Droitwich Spa 23/10/2018

Neill is brilliant, so efficient, knowledgable and caring. He has booked many fabulous holidays for us and hopefully will arrange many more.

Sent by Deborah Mann

Huddersfield 01/10/2018

We’ve booked several holidays with Neill Hall. A fabulous reliable service, nothing is too much trouble for him. He makes sure you get exactly the holiday you want.

Sent by Adam Edmands

Leeds 29/09/2018

Neil was again a fantastic help in getting us a great deal on our holiday. Prompt, professional and kept us up to date. Will use again and recommend.

Sent by Susan Warwick

North Yorkshire 27/09/2018

Neill forwarded me a brochure I’d not seen before, which he thought might be of interest to me. It was, I booked another holiday! He gets to know his customers so he can recommend holidays and resorts that interest me.

Sent by Kathleen Arthur

North Yorkshire 17/09/2018

Neill has helped in so many ways. I wouldn't travel anywhere with out consulting him first. He's a credit to your organisation.

Sent by Karen Rawcliffe

Droitwich Spa 14/06/2018

Neill has always been quick efficient and competitively priced. Always recommend him to friends

Sent by Lisa Marchant

Wolverhampton 01/06/2018

Very helpful and tirelessly answered all of my never-ending questions! Felt very supported and in professional hands

Sent by June Mills

Droitwich Spa 25/05/2018

Fantastic service, super prompt, gets us what we want

Sent by Kirsty Newton

Worcestershire 29/04/2018

A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!

Sent by David Kurowski

Birmingham 29/04/2018

Very helpful from Neill, very accommodating and very professional. quick, simple and hassle-free! If only he could make time go quicker to October though!

Sent by Peter Reilly

Worcestershire 14/04/2018

As always great service and support from Neil.

Sent by Catherine Titterington

MORECAMBE 14/04/2018

Neill took all of the hard work out of booking a holiday. He presented us with a range of excellent locations and options based upon the parameters that we set.

Sent by Arthur Harrington

Worcestershire 01/04/2018

Neal is always ready to help and advise on any problem that may occur.

Sent by Brian Bishop

Worcestershire 31/03/2018

Very helpful and we get the holiday that suits us.

Sent by Janet Earl

Middlesbrough 12/03/2018

Fantastic, liked the personal touch and the speed that everything was carried out. Will definitely use the service again and recommend it to others.

Sent by Clare Johnson

Worcestershire 22/02/2018

Neill makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional, yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!

Sent by Christopher Meredith

Worcestershire 12/02/2018

Because quite simply he provides the very best, most responsive service I could ever wish to want and/or expect. He's always very attentive to the needs of myself and my required travel request, whilst being dedicated to finding the very best deal possible in delivering the right solution that meets my specific needs. 10/10

Sent by Kathleen Arthur

North Yorkshire 08/02/2018

We have booked through Neill several times as have both of my daughters, son and grand daughter and other friends. It is comforting to know that, should you need help there is somebody to contact who cares. Wouldn't book through anyone else.

Sent by Lesley Hillsdon

DROITWICH 07/02/2018

Would not go anywhere else, Neil looks after us. Gives great advice and is very well travelled.

Sent by Susan and Ken Ewart

Huddersfield 02/02/2018

Excellent, will see you again soon. A very delighted customer thank you.

Sent by Sue Warwick

North Yorkshire 10/01/2018

Neill Hall is a professional well informed knowledgeable travel professional who I find extremely helpful when enquiring (and invariably booking) my holidays

Sent by George Barr

Worcester 06/01/2018

Neil is our first stop for all our holiday arrangements he’s brilliant, always happy to help us book our ideal holiday.

Sent by Michelle Hudspith

Worcester 06/01/2018

Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.

Sent by Jane Thompson

Redditch 28/11/2017

I like quick response, and delivers the full package from door to door

Sent by Sue Roberts

Worcester 09/10/2017

Especially supportive with the Monarch crisis.

Sent by June Mills

Droitwich 26/09/2017

Fabulous personal service yet again - wholeheartedly recommend to anyone who'll listen.

Sent by Nikola Wooden

HEREFORD 15/09/2017

Very friendly, helpful and takes away all the hassle.

Sent by David Clark

Martley, Worcestershire 10/09/2017

Niell always gets back to you if you have a question and give us excellent service.

Sent by Janet Green

Worcestershire 08/09/2017

You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market

Sent by Sharon Easterlow

Worecstershire 15/08/2017

What a lovely gentleman, so polite, and whether you call him once or twenty one times it's never any trouble! I have already recommended him and will continue to do so, many thanks.

Sent by Caroline Mathews

Worecstershire 09/08/2017

Obliging, efficient, dependable service.

Sent by Deborah Poole

Chorley 03/08/2017

We have used Travel Counsellors a few times now, simply because Neill Hall has always been most helpful and efficient. Thank you!

Sent by Max Wellington

Birmingham 03/08/2017

Always helpful and responsive.

Sent by Michelle Hussey

DROITWICH 31/07/2017

A very pleasant booking experience once again.....very fast, friendly and professional service from Neil,would definitely use his services again as well as recommend his services to family and friends..... very satisfied and hope to book again soon :) Thank you

Sent by Helen Brown

Leeds 28/07/2017

Fantastic experience and brilliant service! Deals with everything and makes it all so easy. Very experienced and knowledgeable. Would definitely recommend.

Sent by Tim Hoyle

Huddersfield 28/07/2017

Excellent service presenting a range of options with great local knowledge. Thank you.

Sent by Ken Ewart

Huddersfield 17/07/2017

In one word,' Proficient', very well done thank you. Mr, Ken Ewart.

Sent by Christopher Meredith

Worcestershire 14/07/2017

Neill's dedication to providing a solution that totally fits the needs of your travel requirements is absolute and his willingness to adapt and change to the sometimes changing needs of your request, make him a most trusted and relied on partner.

Sent by Sharon Easterlow

Worcestershire 07/07/2017

Neill was very friendly and he put me at ease by his confidence. To be basic, 'he knows his stuff!' I can't thank him enough. I was given his name by my aunt, she said straight away that I would be looked after (as she has also had holidays through Neill) and she wasn't wrong. Top scores all round.

Sent by Stuart Allen

Worcestershire 02/07/2017

Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.

Sent by Brian Bishop

Birmingham 02/07/2017

Always happy with our holidays

Sent by Deborah Mann

Huddersfield 25/06/2017

Fabulous service - this is the second holiday I have booked with Neill and will continue to do so in the future.

Sent by Paul Whitworth

North Yorkshire 20/06/2017

Very helpful always happy to go beyond job role to source information for us.

Sent by Susan Warwick

North Yorkshire 14/06/2017

Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, and he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!

Sent by Karen Rawcliffe

Droitwich Spa 08/06/2017

Always fab and quick service. We tell everyone it's the only way to book holidays as we know Neill always sort problems no matter what time of day it is!

Sent by Mary Hebden

Worcester 18/05/2017

Very good service to date - I'm sure the holiday will reflect the service.

Sent by Lynn Holliday

Droitwich Spa , Worcestershire 14/05/2017

Always covers every detail and will resolve any problem quickly and efficiently. Lovely cheery manner.

Sent by Chris Neal

North Yorkshire 14/05/2017

We have had an amazing holiday!! The flights were very good and the hotel in Cape Town excellent. Each of the trips were just what we wanted and the guides very entertaining. I particularly enjoyed the wine tasting! Our transfers and internal flights all went to plan. We are still getting over how amazing Pumba game reserve was, to sit on the patio and watch elephants pass by was stunning. All of the facilities there were incredible and the staff were lovely, especially our ranger Kelly. The food there was excellent and nothing was to much trouble. We got to see 4 of the big 5 ( we missed the leopard) and many more animals. The whole holiday was fabulous and will be remembered for many years to come, thank you so much for organising it for us.

Sent by Peter Reilly

Worcestershire 10/05/2017

Very pleased with the travel advice and support from Neil. He has become our first port of call when planning a holiday or weekend break abroad.

Sent by Mark Harrington

Droitwich 29/04/2017

Excellent service from Neil even when I changed my mind several times.

Sent by June Mills

Worcestershire 15/03/2017

Fantastic prompt friendly and personal service getting us exactly what we wanted at a good price

Sent by David Giles

Warwick 03/03/2017

Neill has been our Travel Counsellor for a number of years now. We do three overseas trips a year and Neill has always matched our aspirations with good value travel arrangements. More importantly, he is always on hand to fine tune the arrangements and iron out any bumps . He IS virtually on hand 24 hours a day if you are an apprehensive traveller.

Sent by Lynda Smith

Worcester 02/03/2017

Neill arranged our holiday in Barcelona - we had a great week. The flight times were perfect as we had 5 full days - and the sun shone bright for four of them. Our planned visits worked out really well and gave us the chance to get to most of the major sights - obviously the Segrada is spectacular but we love the whole city and will definitely make a return visit. We were pleased Neill offered the Novotel - 18th floor with views right across the city to the west and only the rooftop bar pool and gym above us. Our room was spacious and very comfortable. I had made the right decision to have the breakfast - I can't think of a food choice that wasn't available! So all in all it was a great week - and we will definitely book with Neill again .

Sent by Chris Neal

North Yorkshire 10/02/2017

Neil has arranged three holidays for us to date. For each one he has worked around our needs and budget very efficiently and has created some excellent holiday experiences for us.

Sent by Suzanne Bryant

Worcester 02/02/2017

Always a pleasure to use Travel Counsellors. I would never hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by George Barr

Worcester 27/01/2017

Neil is always there when you need help on any holiday with a very friendly and personal service

Sent by David Green

Worecster 15/01/2017

You always go the extra mile and we appreciate the effort you put in to your presentations. We also value your vast experience in the travel market

Sent by Chris Meredith

Droitwich Spa 13/01/2017

Wonderful supportive and always happy to assist to best serve your needs

Sent by Wendy Taylor

Worcestershire 28/12/2016

As a recently divorced lady I was really nervous about booking a holiday for myself - Neill Hall has helped me above and beyond to make sure my holiday was tailor made for me we had few tweaks here and there to make sure it was perfect so I could celebrate my big birthday in style. Absolutely outstanding service and communication cant wait to book my next holiday knowing Neill will be there every step of the way. Thank you so much you are an amazing Travel Counsellor

Sent by Dean Attwell

Worcestershire 28/12/2016

Great service as always!

Sent by Robert Sullivan

Peterborough 22/12/2016

The service I have received from Neil has been second to none and I will be definitely using Travel counsellors again in the future.

Sent by Matthew Vigurs

Droitwich Spa 12/12/2016

Fantastic service from Neill, a booking experience made very easy and even issued our Visas for visiting Australia.

Sent by Gary French

Manchester 08/12/2016

Neil's been very helpful finding us two holidays so far, making the whole procedure less stressful. I would definitely recommend his services.

Sent by Helen Brown

Leeds 05/12/2016

Fantastic service, so easy and stress free.

Sent by Wendy Morris

Bolton 07/10/2016

I love contacting Neil with my holidays. They are always quite complex and Neil provides the complete package with excellent service.

Sent by Conrad Rawcliffe

Droitwich 27/09/2016

Neill has always been fabulous, nothing is too much trouble for him to sort out trips and he always goes above and beyond.

Sent by Susan Warwick

North Yorkshire 27/09/2016

Always find Neill more than helpful when booking my holidays. He goes out of his way to source suitable accommodation at airports, he is always pleased to book trains or connecting flights. Wouldn't book with anyone else!

Sent by June Mills

Droitwich Spa 12/09/2016

I already have recommended Neill to a number of friends. His service was quick, personal, friendly and he went beyond what I asked to ensure we made the right choice. Delighted with his service.

Sent by Denis Hadley

Bedfordshire 10/08/2016

In future when booking trips for business and personal holidays I will be calling Neill first. He was efficient and knowledgeable, he found what I believe is he best deal for myself and the business. Thanks.

Sent by Gail O'Brien

Droitwich Spa 04/08/2016

Have already told friends and family members about Neill's excellent service and some have used him .

Sent by June Mills

Droitwich 03/08/2016

I have already recommended to several friends and colleagues, fantastic personal service

Sent by David Clark

Worcester 06/07/2016

Service is superb, never lets you down.

Sent by Susan Harper

Worcestershire 29/06/2016

Extremely helpful in organizing and doing all the leg work which included flights from our preferred airport, hotel and excursions for our holiday.

Sent by Chris Gretton

Droitwich 21/06/2016

Great overall service, highly recommended. Certainly the way to book your holidays with the personal touch.

Sent by Susan Powers

Birmingham 31/05/2016

intelligent forward thinking and always brilliant level of client care and attention to detail Many thanks Susan

Sent by Arthur Blake

Droitwich 31/05/2016

Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by Mike Drake

North Yorkshire 29/05/2016

Very knowledgeable on all aspects of travel & locations, willing to go extra mile to find ideal holiday. Very customer focused and makes you feel that you are getting a dedicated professional specialist booking your holiday

Sent by Allison Brettle

Brierley Hill 16/03/2016

Found Neill to be very pleasant and helpful with our enquiry. He was prompt in recommending suitable accommodation for our special needs. Gave advice and answered our questions quickly, Quotation and subsequent booking was actioned quickly.

Sent by Sue Penn

Bristol 12/03/2016

Neill is really great to work with. I have booked through Neill before and went back to him because of the excellent service I received last time around. I would not have managed to be going on my forthcoming holiday without Neill's help!

Sent by Joseph Naughton

Cheshire 06/03/2016

Painless. Fed up of Internet sites that can be very frustrating and time consuming. Neil completed our holiday booking in minutes. Very professional and made all the details very clear. I have recommended him to my colleagues at school.

Sent by Samya Abdullah

Cheshire 03/03/2016

I have already recommended you to several colleagues and family.

Sent by Arthur Harrington

Droitwich Spa 03/03/2016

Neal , is always very helpful and instructive.

Sent by Janet Green

Worcestershire 25/02/2016

We have worked with Neill for several years and found him to be very professional and a pleasure to work with

Sent by George Barr

Worcester 15/02/2016

Neil Hall is brilliant, and dependable, nothing is too much trouble, he is always happy to help. We wouldn't like to use any one else.

Sent by Cath Huddleston

Lancashire 15/02/2016

I've already recommended Neill to a colleague, can't thank him enough for his efforts!

Sent by Jacqueline Tyler

Birmingham 15/02/2016

Could not fault the service we have received.

Sent by Chris Meredith

Droitwich 14/02/2016

Neil's thoughtful and attentive care made life so very easy and his concern for getting my the very best deal, that perfectly met my needs, was always his priority - whenever possible, I will always use his services.

Sent by Jenny Yellowley

Worcestershire 03/02/2016

Neill was so helpful and friendly. Quick to respond and find me a great deal. Better than I could have found.

Sent by Marianne Cusack

Liverpool 03/02/2016

This is the second time Neil has helped us with our holiday bookings, he is always willing to help and I would recommend him to anyone looking for a holiday.

Sent by Amanda Howles

Kidderminster 24/01/2016

I have already recommended Neill and will continue to do so. I will also continue to use Neill to book our future holidays. Neill is very helpful and knowledgeable and a nice guy!!!

Sent by Kim Minton

Worcester 16/01/2016

A very good experience from start to finish friendly and professional service wouldn't go anywhere else to book my holidays.

Sent by John Phillips

Barnsley 10/01/2016

10 out of 10 from me, used Neil's services a number of times now and we always get excellent service.

Sent by Debbie Hilton

Worecstershire 04/01/2016

Thank you for organising our holiday. Flights, transfers and accommodation were excellent and I would recommend you to anyone. We had a fantastic time and thanks for the cake it was a lovely surprise.

Sent by Susan Powers

Birmingham 18/12/2015

Neil Hall is an excellent representative and ambassador for the company. I have used Neil with my international long-haul and European flights for over two years, and also for booking my hotels. He is an authority on red tape and resolving problems while overseas. I am a delighted client and very happy to refer Neil’s services to my business clients, colleagues and friends. Many thanks and enjoy your travel.

Sent by Gloria El Shatawy

Chorley 27/11/2015

I have been very satisfied with the services provided by Neil, who I found to be very helpful and polite. The service was also very prompt and efficient.

Sent by Gail O'Brien

Worcestershire 19/11/2015

The service Neill provides is really excellent. He has arranged several holidays for us now and we have never been disappointed. We have recommended Neill to friends and family members and will continue to do so. We will certainly use his service again in the future. Neill is a first rate professional.

Sent by Wendy Morris

Worecstershire 15/10/2015

I find Neil extremely efficient. I have already used him several times and will continue to do so passing on his number to all I know. Great service, nothing is too much trouble.

Sent by Eileen Breen

Staffordshire 12/10/2015

I was very impressed with the service and the attention to detail. I will most certainly be booking our next holiday with Neill.

Sent by Kate Drysdale

Droitwich 21/09/2015

Excellent service. Used several times before, wouldn't go anywhere else. Love the personal touch. Thanks.

Sent by Wendy Wright

Manchester 17/09/2015

I would recommend my travel counsellor, Neill Hall to any of my family and friends. He is extremely helpful, friendly and always at the end of the phone if you need any help or advice.

Sent by Matt Vigurs

Droitwich 14/09/2015

The best service I have ever experienced when booking a holiday. Neill took care of everything from carefully selecting the hotel to checking me in online and arranging private taxi transfers. Nothing was too much trouble. I have already recommended Neill to many friends and family in Worcestershire. I look forward to booking with him again.

Sent by Deborah Poole

Droitwich 07/09/2015

Fantastic service as usual. The resort was nice, the apartment great and the transfer very short. Two very satisfied customers again, thanks!

Sent by Steve Pitt

Halesowen 03/09/2015

Neill sorted Car hire in Barcelona for us - all went exactly to plan, no problems, What more can you ask!

Sent by Christine Herberston

Manchester 03/09/2015

I though Neil was professional, approachable and pleasant and listened to exactly what we wanted.

Sent by Katie McCaffery

Kent 03/09/2015

Neill Hall was incredibly helpful and efficient, I will be highly recommending him and Travel Counsellor's in the future. We are really happy with the holiday Neill found and booked for us and have not had such good service anywhere else despite talking to many different travel companies previously.

Sent by Wendy Baker

Worcestershire 03/09/2015

He was very fast and knowledgeable - would most certainly book another holiday through Neil

Sent by Wendy Wright

Manchester 20/08/2015

Everything was perfect, the taxi transfer was where you said it would be and got us to the hotel in great time. The hotel and all the staff were excellent and I would definitely recommend it to anyone. Thank you for all your help, you made everything so much easier and I will be contacting you again to book for us next year.

Sent by Jay Mistry

Droitwich 11/08/2015

Neil has always been very helpful - I have recommended him to many of my colleagues. He is a star

Sent by Paul Furber

Worcestershire 11/08/2015

Already have let others know of Neill's excellent help in booking our cruises.

Sent by Shaun Rawcliffe

Droitwich Spa 27/07/2015

Neill is fantastic and works tirelessly to find the perfect trip for us. His attention to detail is fantastic and he goes above and beyond to provide an excellent personal service. Not only would I but I have recommended him to friends and family

Sent by Sue Barry

Droitwich Spa 20/06/2015

Always a pleasure to book our holiday through Neill Hall at Travel Counsellors. I never hesitate to recommend Neill to my family and friends.

Sent by Sinead Doyle

Dundee 11/06/2015

We had a fantastic time. Our accommodation was in a great location, the simplicity of it was just perfect. Clean, comfortable beds and wonderful views. We enjoyed Lassi, nice beaches and restaurant! We also loved our walk into Argostoli in the mornings!

Sent by Suzanne Bryant

Worcestershire 05/06/2015

Neill has booked three holidays for us. We are currently on our second one and it is so far faultless. We find Neill to be helpful, knowledgeable and thoroughly professional. I wouldn't hesitate recommending Neill and Travel Counsellors to my family and friends.

Sent by Sandra Wood

Droitwich Spa 29/05/2015

Neill booked my holiday to Poland and it was fabulous! Everything from start to finish was very smooth, tours were amazing and the guides had a lot of knowledge. Would not hesitate in booking Neill again and would highly recommend Neil to anybody considering planning a holiday.

Sent by Jeffrey Hodge

Liverpool 19/05/2015

First class service, Neil always keeps you fully informed of progress, is always available to contact either by phone or e-mail. He provides a personal service which is both flexible and comprehensive, ensuring you get the holiday experience that has been tailor made to your expectations.

Sent by Emily Healy

North Yorkshire 13/05/2015

I have had more than excellent service from Neil Hall and cannot recommend him highly enough. Neil has listened to our requests and has booked us a holiday of a lifetime with amazing customer service which otherwise would have been very stressful due to multiple flights and accommodation. I would certainly use Neil again and would not hesitate to recommnd him to anyone else.

Sent by Sharon Duncan

Droitwich Spa 29/04/2015

I have passed your contact details onto 2 colleagues as I know they will receive great service and value from Neill

Sent by Suan Evans

Droitwich Spa 24/04/2015

Neill worked hard to find us a tranquil, clean and spacious hotel with excellent choice of various foods for breakfast. Very close to the Metro for easy access to the centre of Rome. I would have no hesitation in recommending Neill to my friends and colleagues in Droitwich.

Sent by James Armfield

Droitwich Spa 23/04/2015

Administration fully supported conversations. Lots of options given. Great service from a Droitwich travel agent

Sent by Gary Minton

Worcester 23/04/2015

Very happy with the service, I let Neill know what I was looking for and he found a few choices. I will be using him again and told all my friends in Worcester and Droitwich.

Sent by Jan Hickson

Droitwich Spa 20/04/2015

The holiday to Rome was fantastic. Lewis and I thoroughly enjoyed it. Everything went without a hitch. Both of us enjoyed staying in the hotel, it made a nice change from the usual types of hotel.

Sent by Debbie Poole

Chester 14/04/2015

Once again a nice holiday location, thank you! Nice apartment - much better than a studio which you recommended. Particularly the view from apartment and resort were very good. Would definitely book with Neill again! Loved the private transfers and the meet and greet parking which saved us time here and in Tenerife. Even though Neill is based in Droitwich, we find he provides a very personal service.

Sent by Mark Thomas

London 31/03/2015

We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnav and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!

Sent by Paula Newton

Worcestershire 29/03/2015

Outstanding, best travel agent service we have ever received.

Sent by Jade Nelmbs

Sheffield 24/03/2015

Neill has been brilliant in helping me plan my holiday. My dates weren't very flexible; neither was my location. However, Neill did his best to find me exactly what I was looking for and I am now very much looking forward to enjoying my holiday. I will be asking Neill to plan my holidays in the future; please pass on my thanks for his hard work.

Sent by Wendy Wright

Worcester 21/03/2015

Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.

Sent by Sandra Wilson

Dunfermline 21/03/2015

Neill is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live in Scotland and was introduced to Neill by friends in Yorkshire. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2016.

Sent by Marion Thompson

Stockton on Tees 21/03/2015

I found Neill very friendly, helpful and efficient with documentation arriving promptly

Sent by Kathleen Arthur

North Yorkshire 20/03/2015

I would not consider booking with any other company. The service I receive is exceptional.I trust Neill's advice 100%. What more can I say?

Sent by Andrew Partridge

Macclesfield 20/03/2015

This is the second holiday we have booked with Neil, each time we have been extremely happy with the service - it's excellent. In fact, we have already recommended Neil to friends and colleagues.

Sent by Mark Thomas

Kidderminster 09/03/2015

Neill provides a friendly efficient service which has a genuinely personal feel to it. Neill has put together first class holiday packages for us at very competitive prices, therefore, we would have no hesitation in recommending Travel Counsellors and Neill's services to anyone.

Sent by Alison Moore

Romford 09/03/2015

I have asked Neill to book a couple of things for me now and he is always keen to help, even replying to emails late at night or at the weekends.

Sent by Mary Downey

Liverpool 03/03/2015

Flight good. Transfer both ways excellent. Hotel-room upgrade when we arrived(4th floor just been renovated.) Hotel breakfast-very good value and plenty of it. Location of hotel could not have been better. Pre booked day trip picked up on time and travelled in comfortable mini bus. This was a superb city break-short transfer from airport, great hotel location, helpful staff, lovely city. Neill's personal care and attention to detail, took away any concerns or anxieties we could of had and it went perfectly. I highly recommend booking with Neill and Travel Counsellors for a stress free break.

Sent by Debbie Mudge

Bewdley 01/02/2015

Felt like a very personalised service, very friendly and helpful.

Sent by Karl Broadhurst

Stockport 19/01/2015

Neill was really helpfull he organised everything we didn't have to do anything he was excellent

Sent by Alison Walker

Preston 14/01/2015

Excellent - Neill was recommended to me and I have forwarded his email address to three other colleagues already!

Sent by Hazel Hawkes

Droitwich Spa 13/01/2015

Excellent service would not dream of going anywhere else.

Sent by Mandy Howles

Bewdley 13/01/2015

I will be using Neill again later in the year and I have already recommended him to my friend who is in contact with him.

Sent by Jean Domoney

Worcester 23/12/2014

I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.

Sent by Matthew Vigurs

Gloucestershire 11/12/2014

Neil provides a very proactive and personal travel service. He works hard to find the best deals and options for your flights, accommodation etc. Highly recommended.

Sent by Michael Cartwright

Cheltenham 04/12/2014

Neill was very responsive and able to suggest an improved arrangement of our travel plans and the whole process was handled very professionally.

Sent by Mary Downey

Liverpool 04/12/2014

I have been so very impressed to any query I have had regarding booking a holiday. Neill always seem to go that little bit extra, nothing is too much trouble and it really does make the difference. He has extensive knowledge about any question I bring to him. I have previously been on a city break and I was particularly delighted with the private transfers he arranged. I would recommend Neill Hall to anyone wishing to have a worry free holiday knowing it I will run smoothly.

Sent by David Giles

Warwickshire 04/11/2014

In the online world many people are taking charge of their own travel arrangements, I still prefer the security of letting someone else take care of things, as a retired person, who travels regularly. Neill Hall has catered for all my travel needs for a couple of years, he takes care of things. Moreover, it's all done from the comfort of my living room, by phone, email and text. What could be easier?

Sent by Sue Penn

Bristol 26/09/2014

Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!

Sent by Thomas Obrien

Stourport on Severn 22/09/2014

Neill couldn't have been more helpful!

Sent by Katie Little

Cheltenham 17/09/2014

I just wanted to email to say a huge thank you for sorting out our honeymoon!!!! Singapore & Bali were AMAZING!!!!!!!! I can't put into words how much we enjoyed it!!! We didn't want to come home!!!

Sent by John Phillips

Barnsley 16/09/2014

Neill always provides an excellent service and he has already been referred to a number of friends who also now benefit from his personal service.

Sent by George Barr

Worcester 14/09/2014

Neil provides first class service at all times.

Sent by David Clark

Worcestershire 08/09/2014

We have found Neill very helpful regardless of the time of day or night and even when he was on his holidays he took time out to put our mind at rest when we have any questions or fears. We have recommended Neill to two of our friends who have used him.

Sent by Matthew Vigurs

Gloucestershire 21/08/2014

Neill expertly navigated us through the tricky task of organising a family holiday for 9 people including 2 teenagers and 3 in their 70's with all the conflicting demands you might expect from such a diverse group. His suggestions gave us real choice, the communication and organisation were excellent and the holiday was a complete success for everyone. I can't imagine us booking a holiday any other way in the future.

Sent by Derek Hillsdon

Leicestershire 18/08/2014

Neill always rings back and sorts out any problems we may have.

Sent by Neil Cutler

Cheshire 28/07/2014

Several reasons I would wholeheartedly recommend Neill Hall: He was quick to reply to my enquiry, he worked completely within my parameters and budget, he wasn't phased when I suddenly had to alter the leaving date by a couple of days, he was completely honest about any problems such as the kids playground being shut that week and he made the process easy for us.

Sent by Nicola Gardner

Stockport 28/07/2014

Brilliant service. Neill responded to all calls immediately and was very prompt and efficient. Highly recommended.

Sent by Suzanna Penn

Bristol 27/07/2014

Neill has been absolutely fantastic. Really really helpful and very willing to make any changes or check details as and when requested to do so. He has kept in touch brilliantly. I have already recommended using him to a number of people!

Sent by Nicola Collings

North Yorkshire 23/07/2014

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Nicola Collings

Marske 19/07/2014

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Nicola Collings

Marske 19/07/2014

Very satisfied with Neill's help! He was very patient with me when booking my first long haul flight, no question too silly and always an immediate reply when there was yet another query to deal with! I would highly recommend Neill!

Sent by Raymond Domoney

Worcester 15/06/2014

Neil took on board my earlier research on what we wanted and seamlessly turned it into a booking within days, excellent service.

Sent by Esther Coutts-Milne

Fife 08/06/2014

Neill Hall is extremely efficient. I have found him friendly and easy to do business with even at a distance as I live up in Fife and was introduced to Neill by friends in Redcar. Neill has arranged yet another Viking river cruise for us. We are going on the Rhine in July and have even booked another cruise for 2015.

Sent by Kathleen Arthur

North Yorkshire 05/06/2014

Neill is always very helpful and considerate, I would not book a holiday without consulting him first. He also is available, as he was for me, when I had a situation which required is expert knowledge. Thanks Neill you're the best!

Sent by Bethan Newton

Kidderminster 03/06/2014

Excellent service as usual. Neill goes above and beyond our expectations every time.

Sent by Vicki Greco

Manchester 02/06/2014

Neill Hall was a brilliant travel advisor, sorting out issues as they arose whilst on holiday, texting reassuring messages that matters were in hand and made the whole holiday so much more stress free than the usual "faceless" travel agents. Thank you!

Sent by Susan Warwick

North Yorkshire 11/05/2014

Neill must be permanently in his office, as he never fails to be at the end of his phone when I or any of my friends ring him regarding a holiday! I find him courteous, helpful and he ALWAYS rings back when he says he will. Important when enquiring or booking a holiday. A first class Travel Counsellor in my book.

Sent by James Richards

South Yorkshire 08/05/2014

Excellent, friendly and helpful service and great follow up.

Sent by Michael Hughes

Worcestershire 08/05/2014

Neil is what service is all about.

Sent by Lesley Crow

Chorley, Lancashire 17/04/2014

Thank you so much Neill for organising our holiday to Madeira it was fantastic. Taxi waiting for us on arrival and at our hotel 20 minutes later. Will be recommending your services, excellent.

Sent by Chloe Watson

North Yorkshire 08/04/2014

Neill has been so helpful and accommodating. He has provided us with proposed itineraries, accommodation suggestions etc. We will be seeking more advice as we plan our trip. But I would definitely recommend Neill.

Sent by Nicola Forrest-Drogan

Stockport 28/03/2014

Neill at Travel counsellors took all the hassle out of looking for and booking our holiday. His knowledge and expertise was apparent and the whole booking process was quick and easy. I have and will recommend to all.

Sent by Geraldine Jaremko

Birmingham 10/03/2014

We found Neill to be extremely courteous, helpful and patient. He listened to what we wanted and found us a holiday to fit all our requirements, at a reasonable price.

Sent by David Giles

Warwickshire 27/02/2014

I have used Neill on three occasions now and he has always come up with competitively priced arrangements to suit our requirements. Appreciate his meticulous attention to detail to make sure everything goes smoothly. Always contactable by phone, text, email; what more could you ask for.

Sent by Claire Burlace

Stockport 15/02/2014

Neil makes you feel as if you're the only person he is dealing with. I appreciate his attention to detail and the professional yet friendly telephone manner. Once he's dealt with your request he is swift to respond with suggestions and alternate ideas to match your need. The price point is highly competitive with that of the internet. Thank you Neil!

Sent by Kevin Eassom

Peterborough 05/02/2014

Neill was helpful and patient when helping me arrange my flights. He helped me customize the flights according to my personal preferences with a minimum of fuss and plenty of options. With his help, I was able to get a flight tailored to me, at a more than reasonable price. He was also able to provide plenty of advice, ensuring that I wouldn't be caught out by Visa applications, insurance worries, vehicle hire, or social customs at my destination. Honestly, I was overjoyed with how well the entire process went. I can't thank Neill enough.

Sent by Gareth Willett

Birmingham 25/01/2014

Neill gave us lots of options and was very patient whilst we went back and forth trying to figure out exactly what we wanted to do and where we wanted to go. Above all booking our holiday was a smooth and efficient process.

Sent by Nina Kent

Slough 21/01/2014

Excellent fast friendly service. No query is too small. A lovely personal service.

Sent by Cheryl Jacobs

Stroud 21/01/2014

Neill is an excellent travel adviser, very patient, not pushy and someone you can recommend with confidence.

Sent by Anne Blackledge

Chorley, Lancashire 17/11/2013

It was a pleasure to do business with Neill for the first time, nothing was too much trouble. Now looking forward to our holiday in April and already thinking of the next one. Already mentioned to a few people at the school where I work about how good he is.

Sent by Bethan Newton

Kidderminster 04/11/2013

I will definitely book with Neill for our next holiday. Neill provided us with good information regarding holiday destinations and very quickly. Any queries were answered immediately. He did not make us feel under pressure to book, as many other travel agents have.

Sent by Lisa Sims

Worcester 23/09/2013

Thank you to Neil for persevering when we could not make our mind up on whether we wanted to go all-inclusive or self-catering. You found us many options and made booking the holiday a more straight forward experience. You are very welcoming and polite and we would definitely go back to you again.

Sent by Zoe Nicholson

Evesham, Worcestershire 14/09/2013

Neil is very efficient and hassle free, I am very impressed.

Sent by Steve Harrison

DROITWICH 05/09/2013

Exactly what I wanted…marvellous! I wanted someone to find me the ideal family holiday based on our criteria. Using his wealth of knowledge and experience Neill found it, booked it and managed it all so all I had to do was get us to the Airport, fantastic. We had a wonderful holiday in a great venue that exceeded my expectations and to this end I would not only use him again I would strongly recommend that you use him as well.

Sent by Narinderjit Senth

Peterborough 23/08/2013

Many thanks for booking our family holiday for us this year. It was one of the best family holidays we have had. The whole holiday experience was perfect. Many thanks for all your assistance. We will definitely booking through you next year.

Sent by Nicholas Platt

Walsall 22/08/2013

Neill was very patient and provided a great proactive service - thank you.

Sent by David Giles

Warwick 01/08/2013

I was initially hesitant about using Travel Counsellors, as it was a new concept to me. However, Neill allayed all of my fears and the booking process was entirely to my satisfaction. I particularly liked the fact that Neill was available by phone and email virtually continually whilst our travel arrangements were evolving. Neill was also able to enhance our proposals by adding airport transfers. I was particularly impressed by the fact that within 24 hours of the flight bookings being made, I looked at my Delta Airlines App on my phone and the entire itinerary was there.

Sent by Linda Brooks-Allen

Warrington 18/07/2013

I have found Neill and Travel Counsellors to give an outstanding service. There was a huge variety of holidays sourced for me based specifically on my needs. Neill was always obliging, returning calls or emails immediately. The standard of the holiday information pack was 'top notch' and has a real stylish feel, making you feel excited about your holiday even before you've had chance to buy any sun cream. An excellent service and I will now always source my holidays from Neill and would highly recommend him to friends and colleagues.

Sent by Kuljit Senth

Peterborough 08/07/2013

Great and prompt service, have and will recommend to friends.

Sent by Kevin Jenkins

Worcester 27/06/2013

Neill worked hard to deliver the options I was looking for and kept me in-touch every step of the way.

Sent by Bernard Pass

Stourbridge 27/06/2013

Very good, I would score Neill 10/10. We will definitely use your company again in the future. We would be pleased to and will recommend Neill to our friends. Many thanks.

Sent by Kirstie Kohling

Guisborough 15/06/2013

A fast, friendly, highly efficient and knowledgeable service. All I do is tell Neill what I’m looking for and hey presto, my perfect holiday e-brochure arrives! It's great to take the stress and endless searching out of the equation and let someone you can trust do all of the hard work for you. I will definitely get in touch with Neill again and have already passed his details on to some friends. I would recommend Neill without hesitation. Happy holidays!

Sent by Kathleen Arthur

Marske by the Sea 15/05/2013

I advise all my friends to contact Neill if they want a really super holiday or something a little bit different. Nothing seems too much trouble for him. What more can I say. Thanks Neill

Sent by Susan Adams

Droitwich Spa 30/04/2013

I wanted to give Neill a 10 out of 10, because he has been fabulous with his recommendations and altered things to suit me. The only reason I haven't given a 10 is because I haven't been away yet, and until I have, it seems wrong. I hope this makes sense, but it's almost like recommending a restaurant before you've eaten there. Ask again at the end of November, I'm sure it will be a 10 with a gold star!!

Sent by Michelle Hussey

Worcestershire 25/02/2013

Received a first class service from Neill, very helpful and efficient, would highly recommend his services to my friends and family.

Sent by Kathryn Morgan

Worecster 12/02/2013

Fabulous and will recommend to everyone!

Sent by Susan Warwick

North Yorkshire 08/02/2013

I found Neill extremely helpful with my booking and I felt he found me the best deal. I look forward to reccomending him......with confidence.

Sent by Steve Harrison

Droitwich Spa 08/02/2013

Unsurpassed service. I would have no hesitation in recommending.

Sent by Michele Tew

Rubery, Birmingham 08/02/2013

We have dealt with Neill previously when he arranged our holiday to Florida - accommodation, flights, car hire park tickets, satnat and pool heating. Nothing was too much trouble for him to sort and it took the stress out of trying to do it all ourselves and we had a great holiday. No hesitation in recommending Neill to friends and we have done so already!

Sent by julie moule

Bromsgrove 05/02/2013

Neill listened to my wish list and came up with a wonderful selection of holidays at a very reasonable price. He booked it all, took the stress away from me and followed up the booking with another e-mail to ensure I was happy with his service. A personal service in an impersonal world!

Sent by Tracy Jackson-Brown

Droitwich Spa 22/11/2012

Neill was very helpful and thorough with all the information he provided. I must admit I did hesitate in making initial contact for quite a number of weeks as I was worried about the possible 'hard sell' approach. I am happy to say I did not feel pressurised by Neill into booking a holiday or making any fast decisions. He was very helpful and I did feel he was 'on my side'. I have been into my local travel agents on a number of occasions and found them rather impersonal and I always feel quite rushed. I have certainly been recommending Neill to my friends and colleagues and would have no hesitation in getting in touch when it is time to find another holiday! Regards.

Sent by David Clark

Stourport on Severn 20/11/2012

We did business with Neill for many years when he was tied to a high street chain of travel agents and we always found him and his team very efficient. He is now controlling his own business together with Travel Counsellors and it was a joy to book our recent holiday to Turkey through him. Not only did he handle the holiday booking he organised the seating on the plane as well as the airport parking and taxi from the airport in Turkey to our Hotel. The whole experience was seamless and went off without a hitch. Throughout the year we take other breaks and we shall definitely be using Neill Hall and Travel Counsellors again.Thank you Neill and congratulations on doing such a fab job.

Sent by Madelaine Whelan

Liverpool 21/10/2012

Neill has been a fantastic help to me. I have not travelled abroad for 8 years and he has helped me every step of the way. I have already recommended him to a few friends. His personal touch has also helped as i felt i could ring him any time. He put all my fears aside. Also being a very busy mum he has done most of the hard work for me. All he needs to add to his service is the packing!!!!

Sent by William Martin

Worcester 07/09/2012

I have already recommended Neill to 7 of my friends. We trust him to look after us!

Sent by Julie Bickerton

Bromsgrove 28/08/2012

Neill has been more than helpful in both booking my holiday and dealing with my subsequent problems I will always use his services in future and would recommend him.

Sent by Kath Arthur

North Yorkshire 06/07/2012

Neill is extremely helpful . Nothing seems too much trouble for him.

Sent by Steve Brown

Leeds 15/06/2012

I would be pleased to afford Neill a score no lower than 25, but unfortunately you don't allow that, so how about a score of 10 but 3 times over?! Neill has chosen a career which suits him very well - he clearly knows his job & is very professional. His telephone manner is exemplary and he is truly committed to his clients - the phrase "over & above" springs to mind! Many thanks, Neill!!

Sent by Patricia Taylor

Abberley (Village) Worcestershire 13/06/2012

Neill was most supportive, helpful and courteous throughout. He went out of his way to calm my nerves as I am not a 'seasoned' traveller and was proving anxious about everything.He found an ideal flight from Birmingham to suit the requirements of our American friends whom we are meeting in Nice. I would recommend him to all of our friends and family. He would be my first option when seeking holiday or travel arrangements,and would certainly use his services again, should the need arise.

Sent by Susan Warwick

Saltburn by the Sea 01/06/2012

I found Neill extremely helpful and went that extra mile when I asked him if hoe could check taxis to the airport etc. as a single traveller I feel confident that my travel arrangements are correct and that I will be booking again with Neill

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