Based in Staffordshire

Nicola Graham

It's Nice To Meet You

Hello I'm Nicola, Thank you for visiting!!

So what do I do?.. I am an independent, self employed travel agent. I listen, advise, search, source & put together amazing holidays for people whilst taking care of everybody like I would a good friend or family member. I genuinely care that everyone has the best holiday they can, whatever their budget might be.

So why me?.. I've thirty years experience booking holidays whilst delivering high levels of customer service & care face to face, over email & telephone. For over ten of those years working from my office in Birmingham city centre on an appointment basis. I’m extremely confident and happy to book any type of holiday/Travel for you. From groups & conferences to weddings & honeymoons, family package holidays, UK break, cruises, safari's, winter sports, Solo holidays & more complicated worldwide itineraries or multi centre trips.

More about me.. I love adventure & I love to experience new countries. Working within the travel industry has taken me on many adventures & to many destinations all over this amazing planet . Some of my personal favourite adventures have been in a hot air balloon over the Nile, dinner on the Orient Express, Zip wires over the rainforest canopy in Brazil, dolphin encounters in the Bahamas & pirate antics in Mexico!! Some of my favourite cities of the world are Paris, Florence, Moscow, Havana & Rio De Janeiro & my favourite country is Egypt. These are just some of the many experiences I can share, recommend & book for you to enhance your holiday to be the very best it can be. Planning in advance I will help you get the very most out of your trip.

Cruises.. what do I know? I have sold many cruise holidays and have first hand knowledge of cruising myself with P&O, Cunard, Regent, Crystal, Princess, Norwegian Cruise Lines, Royal Caribbean, Celebrity, Viking, Hurtigruten, Marella & Disney cruises Lines. I’m very experienced at booking cruise groups & any World cruises.

So what's next? Please Email, message or give me a call me to arrange a chat when is convenient for you. I can promise that if you do book with me I’ll be with you every step of the way from the enquiry until you land back home & you will have my mobile to contact me directly.

Every penny you spend is 100% protected by Travel Counsellors & all information given to me by you is strictly confidential.

So please why not pick up the phone and give me a try? save yourself some time whilst I put together your best holiday yet!!


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Lucy & Jon's trip to Deserta Grande Island, Madeira...


My customers took a GoPro with them to Madeira recently & shot their adventures on an excursion I'd recommended & booked in advance for them...

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

MSC Bellissima Launch

07 March 2019

I was excited and lucky enough to have been invited to the launch of the brand new MSC Bellissima for an overnight stay on the 3rd March, 2019 I took a direct train from Birmingham Grand Central station and was then transferred by a quick luxury coach from Southampton Train station to the docks at Southampton Port. Check in and security ran very smoothly and there were many staff on hand to help and guide us at the terminal and onto the ship. On entering Bellissima and her bright, beautiful atrium on deck 5 we were met by a beautiful Grand piano in the infinity bar, stunning Swarovski staircases leading to higher decks and stylish bars. Further on beyond the atrium and in full view is the heart of the ship, an impressive 96 metres long indoor promenade covered by a spectacular LED "sky dome" with exclusive boutiques and speciality restaurants and bars to tempt and enhance everyone's holiday experience. Bellissima is effortlessly elegant, designed to meet every need of today's cruise guest with the world’s first virtual cruise assistant Zoe in all 2217 cabins, taking the art of hospitality to the next level of innovation. Zoe can answer over 2.2 million questions and even recognises 30 different accents in 7 different language. I had fun asking Zoe lots of questions, with her recognising my Brummie accent and showing me weather forecasts on the TV in the cabin. On board I stayed in a tastefully decorated Balcony Cabin which was midship on deck 10 it was very comfortable and very spacious with everything you need. The balcony was large and had two sun loungers with a table for your comfort whilst looking out to sea, enjoying views of new ports or star gazing at night. My favourite dining experience on board was sitting at one of the four demo cooking tables watching the chefs cook at the Kaito Teppanyaki restaurant. The food was amazing, and the sushi was so good. We sampled food in all five speciality restaurants for lunch and even ate in the buffet restaurant, there was plenty of choice to cater for everyone and even a "kids only" buffet which is a genius idea for anyone with younger children. Bellissima has so much choice you cannot possibly get bored of food or restaurant choice. We ate in one of the main restaurants for dinner which was ala carte and the service and food was exceptional. The facilities for families of all ages is extensive. With children's clubs spread over 7 rooms catering for all age groups from babies to 17 years olds. The Lego rooms are fantastic. The Arizona Aquapark with waterslides is just brilliant and so much fun! From a bowling complex to an interactive cinema and VR Maze, Bellissima is just one great big adventure. We took in the spa, hair salon, barbers, the exclusive solarium at the top of the ship with stunning sea views and premium deck space. If that's not enough there is a casino, cinema and theatre showing the popular Cirque Du Soleil show. After dinner we sat in the sky lounge listening to a wonderful piano trio playing classical music, relaxing, drinking cocktails before we headed down to the atrium to listen to Craig David's DJ set. I checked out of my cabin on Monday and headed to the buffet breakfast where there was an extensive choice. Checking out was smooth, quick and easy with staff to guide you to your onward coach transfer back to the station. I had a great time on board and would thoroughly recommend Bellissima and MSC cruises. I had a fantastic experience and the only negative was that I did not have a longer adventure.

Mexican dreaming!

01 August 2018

We had a 10-hour flight from Manchester to Cancun and the transfer from Cancun airport to the hotel was two hours by coach. Mexico is five hours behind UK time. It was June, and my husband Matt and I visited the resort of Tulum in Mexico staying for two weeks at the amazing Dreams Tulum hotel on the Riviera Maya. Overall the weather was beautiful, with a few tropical storms during our stay. Tulum is the most beautiful, tropical paradise with an extensive white powder sand beach surrounded by stunning rainforest and perfectly situated near to the town of Tulum with its fascinating ancient Mayan ruins. The Dreams hotel is set in immaculately kept gardens which are stunning and rival a botanical garden. As we walked out of the front of the hotel through the gardens to the beach we knew we were somewhere very special. We stayed in a deluxe junior suite with garden view which was in very tranquil surroundings. The hotel is all-inclusive with unlimited luxury meaning almost everything is included, reservation free dining and wristband free! There were six gourmet a la carte restaurants to choose from plus a buffet restaurant and a speciality coffee shop which were all outstanding. The French and Japanese were our favourites. Drinks were unlimited, and all drinks and spirits were internationally branded. We had 24-hour concierge service and the best beach and pool waiter service from Benito! All taxes and tips were included. They had a daytime and evening entertainment programme with everything from salsa dancing and tequila tasting to cooking tortillas. There’s an explorers club for children where they could camp out on the beach, toast marshmallows or have a movie under the stars! The hotel caters well for teenagers and younger children also having great babysitting facilities. The hotel is perfect for couples, weddings, honeymoons, families with children of any age and golfers. Excursions Chichen Itza: one of the new seven wonders of the world. One of the largest ancient Mayan cities to have been uncovered and standing at the foot of the city is the awe-inspiring temple of Kukulcan, an impressive and well-preserved step pyramid. From the Riviera Maya it was a drive through the jungle by coach. On the return from Chichen Itza we stopped at a cenote to dive and swim in the crystal-clear waters. A truly amazing memory. Tulum Ruins: We visited the archaeological site of Tulum near the hotel, the only Mayan site built next to the stunning and very vivid blue Caribbean Sea. From Mayan murals to the well-preserved structures of Tulum it was a fascinating insight to the Mayan civilisation. Coba: We travelled deep into the Mexican jungle to see the ancient city of Coba which features the tallest temple pyramid in the Yucatan Peninsula. We took zip wires over the jungle canopy and it was truly breath-taking. The highlights of our adventure were: * Visiting and learning about the ancient Mayan civilisations and seeing the pyramid at Chichen Itza. * Swimming with dolphins * Swimming in Cenote * Banana Mamma cocktails, turkey dogs, 24-hour room service and Benito! Mexico is certainly a destination to include on your bucket list. You could return year after year as there is so much to see and do and the service is so good you will never want to leave.

My customer stories

Sent by Julie Thomas

Ive had the pleasure of using the services of Nicola Graham as our travel counsellor for a trip to Mexico in January. Nicola is amazing, she goes above and beyond in her support and guidance on all things geographical and finding our way around the minefield of booking a holiday in the current climate. Not only is she there to go through all of my demands from a holiday, this lady works into the night to communicate and ensure that I had all of the details that I need to complete our trip. Nicola corresponded and confirmed to me outside of business hours, well into the night where others would not have been so attentive and efficient. I can highly recommend her and you should be proud to have her as a Counsellor. This lady works wonders to make dreams come true. Helpful, knowledgeable, experienced and very understanding to her clients needs. If anyone is looking to book a trip please give Nicola Graham a call at the Travel Counsellors.

Sent by Clare Crabtree

Nicola is amazing! Her attention to detail is second to none. Thanks Nic.

Sent by Tara Lister

I have recommended Nicola to everyone who mentions they’re looking at booking a holiday she’s brilliant

Sent by Samantha Evans

Nicola was so helpful and patient whilst we decided where to go and what to book. She gave us lots of different options and then found alternatives when we asked for something else. She was really quick to come back to us and booking was so easy with the app, we can’t thank you enough for making it stress free - can’t wait to go! Would definitely recommend Nicola and the friendly professional service she offers, Thank You.

Sent by Susanne Hayes

Nicola has been amazing. Finding us the best holiday with the best deals and really adding that personal touch. I am arranging trips for a landmark birthday and Nicola pulled out all the stops to make it a dream holiday. Nicola absolutely goes above and beyond and I will only use Nicola in the future..

Sent by Toni Brettell

Nicola was brilliant to deal with her knowledge and experience was superb. Thank you!!

Sent by Julie Fearn

Great service and perseverance to get us the best deal. Thank you Nicola

Sent by Elaine Perry

Nic was excellent and I'd be delighted to recommended her to anyone. She made booking our holiday so easy. Nic listened to what we wanted, sent through lots of brilliant options and booked the holiday really quickly once we'd chosen. Thank you! ??

Sent by Calum Dickson

Thank you Nicola Graham for your incredible service and dedication to ensuring our trip to Prague was an enjoyable, stress free experience. Nic helped us choose the perfect hotel and assisted with transfers and excursions, as well as ensuring we were kept up to date with the latest travel guidance. Thank you for going above and beyond for us, we will definitely be using you again and would highly recommend you to anyone??

Sent by Maria Stead

Nicola has been fantastic! Really really helpful and informative.

Sent by Mark Richards

We highly recommend Nicola & will most definitely go to her to book our future travels… Nicola went out of her way to ensure everything was booked as per our specific requirements, nothing was too much trouble for her ….Even after we had booked & paid for our holiday Nicola offered to help with restaurant bookings, travel insurance etc.

Sent by Julie Kirkland

Nicola is absolutely brilliant at putting together tailor made holidays and ideas. She goes above and beyond to ensure that your holiday is the best experience ever.

Sent by Richard Heritage

Nicola helped me find the perfect hotel location and flight times to suit! She has also offered support with any other needs we might require during our trip Will definitely be using Nicola again

Sent by Jonathan Hoyle

Nothing is too much trouble for Nicola! We particularly liked the fact we could book excursions before we departed. Nicola always provides the information we need. We will definitely be using her again!

Sent by Sally Graham

We wouldn’t book a holiday with anyone other than Nicola Graham. Her attention to detail, professionalism, efficiency & customer service are amazing. She is an absolute credit to the Travel Counsellors organisation!

Sent by Catherine Hyde

Would definitely recommend Nicola. She worked really hard finding us the right last minute deal for our holiday and didn't rest until we had the choice we wanted. We will be using her for all our future holiday bookings that's for sure!

Sent by Jodie Berry

Brilliant Service!

Sent by David Hammond

Nicola was wonderful. She had so much information, and was really helpful, I could ask a question at any time of day, and she would try her hardest to get back to me as soon as possible. She even came to the house to show me different things. Really pleased with the service we got, and will definitely be booking more holidays through Nicola!

Sent by Kelly Darby

Extremely happy with the service Nicola has provided and would certainly recommend

Sent by Sally Graham

Nicola was incredibly helpful, she did everything she possibly could to help us book our holiday. Her customer service, efficiency and professionalism were outstanding. Would highly recommend her, in fact I already have!

Sent by Elizzabeth Davidson

Nicola has been absolutely fantastic, kept in touch with us all the way through with our booking and went out of her way to book the accommodation we really wanted.