Pam Charnley is always over and above helpful and pleasant. Nothing is too much trouble for her and I would never deal with anyone else

Pam offered a friendly and prompt service while providing many holiday options for me and my partner. The options were tailored to our exact wants and everything was handled with the upmost professionalism

Totally professional and always willing to assist Give them 10 everyday of the week

Pam always goes beyond.... Bob & Irene

Pam is so friendly & helpful. She listens to what you are looking for . She has been a great help. Thanks Pam

Pam is just wonderful, nothing is too much trouble

Pam Charnley is amazing. I wouldn't use anyone else. She really cares and is above and beyond helpful. She is a real credit to you

Amazing service from Pam. Above and beyond, thank you!

Pam once again has been fantastic and professional. Nothing is too much trouble. 100 percent satisfaction.

Pam is the ultimate travel advisor

I book with Pam as she is reliable and knowledgeable. Also, I know she is available 24/7 for any travel queries!

Wouldn’t go anywhere else to book a holiday! Always fab! Thank you x

Always superb and professional service from Pam.

Very professional, warm and friendly, reliable, excellent communication and very knowledgeable. Very happy and will definitely recommend.

Pam has never let us down. always puts 100% into finding the right holiday for us.

Wouldn’t go anywhere else to book a holdiay! Always fab! Thank you x

Professional yest personal as ever ! No holiday is complete without Pam's input :)

Pam is ever the professional and very patient with our changing plans

Pam always give us a complete service and goes the extra mile we would highly recommend Pam to anyone

Pam was a pleasure,and I would recommend anyone to book a holiday with her.She is professional and personable and was very knowledgeable about the product.

Always professional helpful and friendly wouldn’t go to anyone else

Pam was superb.

My 2nd time of using travel counsellors, Nothing but outstanding service and customer skills Would highly recommend Thanks TC.

Pam is the perfect choice for anything travel related

Great and efficient service from Pam

Pam gives first class service at all times After more than 10years of arranging our holidays Pam has never given anything but first class

Pam works hard to deliver all my holiday requirements throughout the year and goes above and beyond to source all the right information and rules for each trip and does not hesitate to express any concerns she has with the destination so we have all the correct information prior to booking.

I’ve always phoned Pam, very knowledgeable about the product she is selling me and I felt she has done her best for my needs I feel if I was on the moon and something went wrong she would get me home.

Pam was fabulous, we just needed a quick getaway after moving house. Pam organised everything for us in less than 24hs, but not only that, she made sure we had all the necessary documentation and travel requirements that I would have completely forgotten about. As I was stressed about our move plus looking after our Grandson. Our holiday would not have happened if it wasn't for Pam. Thank you so much.

The service and dedication offered by Pam is amazing. Pam took the time to find suitable flights, dates and times and even though I changed my mind on a number of occasions everytime she came back with the relevant information. Pam has since successful booked my flights from Manchester to the Philippines maximising my visa. She has explained all things in great detail and is so quick to respond with any questions or queries. Really can not thank Pam enough for the service she has provided. Once again thanks Pam for all your help and hard work in getting this done for me .

really helpfull , will use you for all future bookings

A very prompt and personal service. Excellent!

Pam’s top drawer !

Pam has booked our holidays for several years, her knowledge and guidance has been invaluable.

Pam is just the best !!

Pam has always found us great holidays and her customer service is the best we have ever had.

Excellent personal service, nothing is to much trouble.

Always there to help book with confidence knowing I will receive full support when travelling

Excellent service, very prompt communication and very knowledgeable, would certainly recommend.

Pam Charnley is amazing, nothing is too much trouble for her, any hour, any day. She makes what is a complicated process seem easy. She checks on your preparations and asks if all ok on arrival. She makes you feel secure in your choice of holiday. I can’t say how grateful for Pam’s support and would recommend using her to anyone.

Fantastic advice and service

I have always promoted Pam to my friends and family to assist with travel arrangements. She always goes above and beyond with advice and sourcing options/various prices for trips, and deals with everything quickly. She is extremely friendly and an asset to Travel Counsellors.

Thank you for making it so easy.

Very happy with Pam’s Service very informative and a pleasure to speak to. My Journey to Greece went with ease and she kept me up to speed with the ever-changing circumstances . I definitely recommend this service . Thank you Pam x

As always, excellent service from Pam

Pam alway goes the extra mile a pleasure to do business with thank you

Absolute superb service once again from Pam. Her service is impeccable that's why i would not book anywhere else. 5 stars from me.

Pam was very helpful and very professional. Was a pleasure to book through her

Absolutely first rate, extremely helpful not only with the holiday booking but also with the latest COVID requirements. Highly recommended. Many thanks.

Pam is FABULOUS, always goes above and beyond. Love her to bits

Absolutely fantastic once again from start to finish! Meticulous attention to every requirement for our family holiday. Thanks Pam

I always tell people how good My travel counsellor Pam Charnley is. She has been fantastic every time I have booked. I will not book with anyone else. 5 stars from me

Pam always provides a first class speedy response to our holiday dreams and always she helps us achieve them - time and time again.

Pam always provides a first class speedy response to our holiday dreams and always she helps us achieve them - time and time again.

Pam has been so helpful in organising our trip. We have had a number of changes and queries throughout the process and Pam has stayed calm and clear whilst getting us the best, most cost effective solution. Thanks Pam.

Pam was absolutely brilliant and completely professional, nothing was too much trouble. Down to the smallest detail everything was simple and fuss free.

Pam is helpful knowledgeable friendly and always goes that extra mile

Pam bent over backwards to get us what we wanted and has never let us down in all the years she has been sorting things out for us . We know what we want and can be a bit of a pain trying to get it but she always comes up with the goods for us .

Very helpful Great customer service My go to for all holidays

Pam was very friendly and helpful. She was always on hand to answer any questions no matter how silly they seemed. A pleasure to work with.

Pam, as always, is very helpful, knowledgeable and friendly. She sorted our holiday out quickly and with expertise. We would use Pam for every holiday and would certainly suggest to our friends to contact Pam for their holiday.

Always a pleasure dealing with Pam - thankyou!

Pam is amazing! We had a complicated holiday but everything ran super smooth and always does! We have been using Pam for years and wouldn’t use anyone else. Thank you so so much! We 100% recommend!

Fabulous service, fast and listened to all my travel needs

Pam is knowledgable, efficient. trustworthy and understanding and always gets it right for us - we would go out of our way to recommend her!

Would give your service 100 out of 100 but the scoring system only allows me to give you 10

Efficiency and sound advice as ever from a true professional

l have known Pam for many years and can say without hesitation she is a star and l would be lost without her input, long may it continue

Pam is easy and pleasant to deal with, very friendly and knowledgable, nothing is too much trouble. Always returns my calls and is always accommodating. I have recommended Pam to my friends and will continue to do so and we will continue to book our holidays with Pam. A pleasure to deal with.

Very supportive throughout the process of choosing the holiday. Always on hand to accommodate any changes we required.

Pam is always very helpful and informative about any holiday you wish to book

Pam always gives a fantastic service, nothing seems too much trouble for her

Pam is so easy to talk to and is more like a friend than anything. She is so helpful and as we have got to know her over the years she knows exactly what we are looking for.

Excellent service

Pam is absolutely an asset to your company 100% in every department

Excellent service and advice

Pam is fantastic at her job. She is great at finding us just what we want. I’ve used her services for many years

Pam is a very very helpful and pleasant person to deal with and would definitely use her service again, many thanks for your experience in helping to book our holiday.

She was phenomenal in constructing me a bespoke travel plan that suited my needs entirely, incredibly happy!

Fantastic service. Helpful, nothing was too much trouble for Pam. Bearing in mind we booked over Christmas and New Year, Pam was always able to speak to me and sort out our holiday. We would definitely use Pam to find us future holidays.

Pam is an absolute legend, all my dealings with Pam have been a pleasure. Thanks for all the help.

Pam always goes that extra mile.

As ever, a superb service from Pam Charnley - why would you go anywhere else?

Its been quite tricky this year deciding where we wanted to go but Pam was extremely patient with us and looked at lots of options for us. She even got us better flight times in the end. What a star she takes the hassle out of holiday booking, very reliable.

You always go over and above the norm in order to assist me and you are a pleasure to deal with

I love Pam, she is so helpful and friendly. She makes booking a holiday stress free!!

Always professional, friendly and nothing too much trouble. Makes my work plans so much easier not having to worry about travel arrangements.

Amazing, friendly, knowledgeable and good service as always.

I can't thank Pam enough for the help and support she offered

Always very helpful and easy to deal with.

Pam's help and advice along with her experience always ensures we have the perfect holiday I cannot recommend her enough. A true ambassador for Travel Counsellors.

Pam is a star, l have known her for too many years to mention and she has been finding my wife and l superb holidays over the years, I would have no hesitation in recommending Travel Counsellors.

No fuss, just straight forward first class friendly knowledgeable service.

Pam is a super star any thing you ask her to do is done with options to suit. I would recommend her to anybody

Had an easy time booking this holiday, excellent service - thanks.

I would never dream of using anyone else for my travel arrangements. What would have been a daunting experience was totally pleasurable thanks to the friendliness and efficiency of Pam. Can't praise her enough

No better service could be obtained anywhere. Pam is thorough, in fact meticulous with detail. She will always go the extra mile, and recently advised me how to sort a problem (of my own making) re visas. Everything is handled in a professional yet friendly manner

Definitely recommend Pam to anyone,always sorts us out with exactly what we want every time.

I have used travel counsellors many times and have always enjoyed there faultless service.

Pam is so friendly and helpful. Thank you Pam

Very helpful and knowledgable , helped me make a decision on accomadatiom and finding other requirements for my break . Very friendly and personable service will definaty recommend and use again

Always goes the extra mile for us. When you have a busy schedule it's good to know you can rely on someone to sort things out for you so you know your holiday is sorted.

As l have said previously, l don't know what l would do without Pam to organise my holidays, she always gets it spot on, long may it continue.

Pam has saved me hours searching on the internet.

Would highly recommend as Pam is extremely helpful and accommodating - any queries/requests are dealt with speedily and efficiently.

Knowledgable, friendly and patient.

We would not go anywhere else !!!!!

Very helpful, Thanks for all your help Pam, fantastic service

Always professional, with great advice, one holiday already booked for next year.

Pam is great!

I use Pam regularly and she is always fantastic. I cannot recommend her highly enough

Very pleased with everything right from the word go, most helpfull and knowledgeable..

Always very helpful and finds you what you're after.

Nothing is any trouble when finding you a holiday, she puts 100 percent into her job

Fabulous service and great interpretation of my requirements

Pam Charnley always great!!

Very friendly and helpful, going above and beyond to ensure we got the holiday we wanted. We can't wait for our holiday. Thank you very much Pam

Pam offered a truly personal and swift service she was very knowledgeable and helped us decide on the right trip for our needs. Pam really easy very good at understanding us and what we wanted and also very competitive on price. Will definitely use Pam in the future. I have already recommended Pam to friends. Thanks Pam

Excellent service yet again !

Pam made booking a holiday so easy and hassle free. Would definitely recommend

I really think that Pam has the best personnel touch. This is the second time that she has put my trip to Australia together.She is professional friendly and efficient nothing is too much trouble. She treats you as though you are special. I know that everything possible to make my trip go smoothly has been done and I feel comforted in that..

Pam who l have known for years is fantastic and has been booking all my holidays for almost 15 years, she is in my eyes a star

Pam is fantastic! She listens to what you need., finds solutions and choices and her customer service is second to none!

Pam from travel counsellors is so helpful and nothing is to much trouble A++

Pam could not have been more helpful.

If it was possible, I would give you 100. Absolutely amazing first class service. Many thanks

Always gets the best holiday arrangement for you.

A fantastic service, Thank you very much

Very friendly, very helpful & yes I would surely book another holiday through Pam Charnley.

I have dealt with Pam Charnley for both my work travel arrangements and my own personal travel requirements and have the utmost respect for her. She is professional, attentive, and in my opinion a little gem. I would have absolutely no hesitation in recommending her to anyone.

Pam is extremely competent and professional nothing is too much trouble for her

Speedy response, very knowledgeable, and would highly recommend.

Pam is absolutely superb, she's always available and willing to help with any travel issues or questions. She's very friendly and easy to talk to which makes booking a holiday through her an absolute delight.

You can always rely upon Pam to produce the best travel selection and to guide you through to completion.

Unbelievably friendly and conscientious service.

10/10 as usual! Excellent, personal and efficient service.

Pam Charney is the most helpful person I've ever booked a holiday through. Would never go any where else. Recommend her to all my friends and they too love her. Fantastic after booking care. Feel so confident arranging my hols.

Very helpful and excellent service provided! Thank you!

Pam Charnley is an absolute star, l have known her for years and she knows what my wife and l look for and she always finds me exactly what we want.

Always pleased with our assistance from Pam.

Pam has been extremely helpful finding our holiday, nothing has been too much trouble and I feel more than comfortable contacting her with other suggestions or questions

Pam is brilliant, and always helps us when we are looking at booking a holiday. She offers lots of options and delivers a very efficient service very quickly!

Excellent serivce... Thank you. I score 10. Family members regularly book with Pam! x

This is the first time in a number of years that I have booked a holiday through a Travel Agent having done everything online for this period of time. However a friend recommended Travel Counsellors and from the minute I spoke to Pam she filled me with confidence of finding the right type of holiday to celebrate our Wedding Anniversary in January of next year. Her knowledge, expertise and professionalism was second to none and by the end of the day we had booked our holiday to Egypt. I cannot recommend Pam highly enough and indeed have already given my friends and colleagues her details for the future. I will have no hesitation whatsoever in booking our future holidays with Pam and think that the Travel Counsellors "set up" is a fabulous concept. Many thanks!

I have booked several holidays now through Travel Counsellors and I have also recommended the company to friends and family.

Fantastic hassle fee service. We were given Pam’s number through a friend and we are extremely happy with the services so far. We can’t wait for our holiday in December.

Always very helpful and friendly - 10 out 10.

Pam is so efficient and helpful we wouldn't use anyone else!

Superb, personal and attentive service with the end result of the exact holiday we wanted. A job well done.

Pam always gives 100% she goes out of her way to help find the best holiday for you.

We found booking our holiday through Pam was the easiest holiday we have ever booked. She sorted everything, we just had to print off tickets and go. Will definitely be using Travel Counsellors again!

Very fast and efficient service.

Great from start to finish, a massive credit.

Pam has been extremely helpful with all aspects of finding and booking our holiday. She has been very patient, friendly and knowledgeable.

Pam has been absolutely fantastic. We would definitely recommend travel Pam! Best service we have ever had. And patience is brilliant.

Pam was brilliant in that she was able to arrange my journey to Australia efficiently and just as I wanted. I found her very pleasant and friendly to deal with and I knew I was in safe hands. I will definitely have her arrange any further holidays I may take in the future.

Pam is awesome

Fantastic customer service. Nothing was too much trouble.

Pam was very professional and helpful. She was able to answer all my questions and replied to my email the same day. She made booking my holiday a very pleasant experience. I shall definitely recommend her to other people and will be using her service again.

Always very helpful and patient, would give 11 or 12.

Always extremely prompt in responding to enquiries, and keen to explore a wide range of alternatives in search of a very personal service.

We have booked many holidays with Pam. The service we received was exceptional and Pam always goes the extra mile to make our holidays perfect. We can ring Pam at any time with queries either in this country or abroad. We would certainly recommend Pam and Travel Counsellors to friends and families.

Brilliant lady - I would give her 20 if I could!

Pam has been fantastic from the initial enquiry to the actual booking. We are incredibly fussy and have chopped and changed our minds a number of times over the last months, so Pam's patience can only be commended. Pam took the time to get to know us and our requirements and helped us determine what we actually wanted from a holiday. She always came back really quickly with a number of options that fit with our budgets and managed to get us an amazing deal at the time of booking with an upgrade! We wouldn't hesitate in recommending Pam to others and on booking again with her. Pam took all of the hassle out of booking a multi trip holiday and worked tirelessly at making sure we had the perfect package! Thanks so much Pam!

Pam provided excellent customer service. I have already passed her card onto several friends of mine.

Whenever I ring Pam she has so much patience, always sounds pleased to hear from me even if I am changing my mind about a holiday she has spent a lot of time arranging for me. She treats the new request with the same enthusiasm as she did for the previous. We have always found the holidays she has booked for us exactly as described by her, and we have never ever been disappointed.

Pam is always able to get our requirements sorted.

Pam always offers you the best and a very friendly service 100%

That should really be a score of at least 20! Pam is an amazing lady and I cannot praise her highly enough

Fantastic service I would highly recommend Pam

Pam's unbelievable. Her manner is friendly,happy and unflappable. Her knowledge is second to none and has the patience of a saint! Truly great service and a genuine pleasure to deal with. V highly recommended indeed Tim Hughes

I have been using your services for 4 years and cannot think of a reason to change. The agent we use is excellent and will do her upmost to make traveling as hastle free as possible. Best regards John Tetlow

Pam is great - available 24/7 and always happy to help. We always recommend her to all our friends and we would not survive without her.

Pam has been known to me for several years and have always found her to be the ultimate professional, suffice it to say I even let her book my private holiday locations and l've never been let down with her choice as she knows what I want. l also use Pam for the majority of my company's business travel requirements, again she has always been brilliant, long may it continue.

We have just returned from a bespoke 3 week holiday which Pam organised for us. She guided us through the floods in Bangkok - the Qantas strike and various dignatories visitng the cities we were in - and it was all done as usual with a smile and total efficiency - no wonder we book all our holidays with her

Pam has been organising our holidays for over 10 years - indeed we have travelled the world during that time! As an example, her organisation of a 3 centre stay in Malaysia for a special birthday was exemplary. Pam is an excellent Travel Counsellor; nothing is too much trouble for her. Her knowledge of travel arrangements is extensive and everything is done in the most pleasant and professional manner

I have booked several cruise holidays with Pam and have had excellent service in all respects. I would recommend her to anyone.

Pam was recommended to us by a friend. We found her very helpful and obliging - nothing was too much trouble, even though we kept changing our mind. I would recommend Pam to anyone.

As is the norm, perfect service yet again. Cheers Pam

Pam provides an excellent service. She reverts to enquiries straight away and is always very helpful. She is courteous and polite and I am satisfied with the price and service she offers. Pam goes that extra mile to wish you a good holiday before you travel and contacts you upon your return. I always recommend Pam to family and friends and will continue to do so.

Holidays should be stress-free and hassle-free; so why create stress and hassle by trying to book your own holiday? That's why I call Pam, who professionally guides me through to smooth travel arrangements, both business and leisure, and to great holidays; all from the comfort of my own home!

As always, it was an easy process to book a break away with all aspects covered by Pam in advance of me having to think about it - all I had to do was to turn up and relax!