If I could score an eleven on this question I completely would. He must have many hundreds of repeat customers and never forgets the airlines I like to fly with and the ones I want to avoid. There is no doubt that all my future flights and holidays will be put into the charge of Roger’s experienced hands. He always makes sure that my digital boarding passes are sent for me to collect via the Travel Counsellors App. All-in-all, a flawless service provided by one of the most experienced travellers imaginable!

It's a pleasure to deal with a professional such as Roger. He's an excellent ambassador for your company and is simply the best Travel Counsellor on the planet - I would strongly recommend him to anyone!

Great service, it took a lot of hassle out of a complex booking. It took Roger a few hours to do what it would have taken me days, possibly weeks to do.

Really pleased with the service and response times. Took all the hassle out of booking I would use this service again and recommend it to everyone! Thanks for all your help.

Excellent work Roger, thanks. Service which went well beyond expert and efficient, through care and comfort to diplomatic and delight! Despite what must have seemed a frustratingly inattentive, haphazard client, you achieced the result - A great holiday in South Africa.

A fabulous Christmas was had by the Glasgow's. A big thanks to Roger for all his help in planning this amazing holiday to Disney World Florida. His continued attention during our trip, from pre-booking plane seats and taking care of online check in on Christmas Day and again during our return flights. We had an amazing 2 weeks and would highly recommend Roger if you are thinking of booking your holiday

Informed, practical and professional advice and service given in a friendly and cost-conscious manner.

Thanks for all the arrangements Roger, had a great trip - Francois (1995 Rugby World Cup winning captain)

My wife and I have used Roger for several trips over the past 6 years or so. His own personal travel experience means that, in most cases, he has been able to recommend hotels, flights and places to visit from first hand knowledge. He has always been most accommodating - especially when we have had to re-schedule trips due to various emergencies.

Roger is the most efficient, effective and committed travel agent I know. The service he provides is exceptional. Friends ask me why I'd use a travel agent when I could book online myself. I have tried several times to book online but I have never found any 'deal' close to what Roger finds for me. Roger is always available to help or answer one of my many queries. Travelling with Roger is effortless - I recommend him to everyone.

I have used Roger's services over many years and always found him to be very well informed and attentive. I have recommended him to family and friends who also speak highly of his service.

Roger is always my 'go to man' when it comes to seeking advice and making all our important travel arrangements. He tailor makes our plans to fit in with our keenest hopes, and all our travel vacations have left us with a huge feel good factor. We would strongly recommend him to any of our friends in the confidence that he delivers in spades.

The service provided by Roger is excellent. He goes to incredible lengths to find the best possible travel arrangements for his clients. I will continue to use Travel Counsellors for my future travel arrangements and have no hesitation in recommending Roger to my business contacts and friends.

We had a totally marvellous holiday. Our best ever, alongside Australia which you also organised so well for us. All the accommodations were perfect for us; the car was superb. All went smoothly with no problems at all. Thank you so much for doing such a wonderful job for us again

Wonderful and efficient service. I am not used to receiving such a service in the travel industry. I will use Roger whenever I can.

Just a brief thank you for organising my trip to Hong Kong, Australia and New Zealand. It was truly a trip of a lifetime. All the arrangements and transfers worked like clockwork. Checking in at Sydney Airport to travel home the check-in staff at the desk informed me I was already checked in. I said my booking agent must have done it, to which she observed, "You have a very good agent". How true!

I and many of my friends and colleagues have entrusted our travel arrangements to Roger (both business and pleasure) over a number of years. I cannot recommend him highly enough. His level of service and attention to detail go far beyond anything I have ever experienced with any other travel agent. Nothing is ever too much trouble.

Roger has been a real ‘find’ as a travel agent. I have been booking with him personally for the past 5 years and have found him to be professional , facilitating and efficient. Frankly, I wouldn't go anywhere else.

Amazing customer service with an excellent rapport for communication. Knowledgeable, friendly and was able to guide us through everything we needed. Give that man a pint!

Roger, thank you so much for all your help with a fabulous trip to Bali and Kuala Lumpar. This was a trip of a lifetime and with your impeccable assistance & service the trip went without a hitch. I have no hesitation in recommending you to friends and family.

The service received was in the 'five star plus' category. Personal and personable service that 'listened' and understood the customer's requirements, preferences and priorities. In that respect the service from Roger at Travel Counsellors was unique.

Nothing but good things to say about Roger! He gets that price, although important, is not the entire picture. Routing, flexibility, seating, timing etc. all play into a booking and he has all angles covered. That's why I keep coming back.

If it were all about money then Roger would win my personal Agent of the Year hands down. However it's not all about money. Service, efficiency, friendly personality, superb knowledge and easy to work with, all come into play too. I'm glad to say on all those fronts Roger also wins my Agent of the Year. I can give no better recommendation that to say we don't deal with anyone else and that's based on 10 years experience.

My wife and I are new customers of Rogers and we were really impressed by the personal effort he and his staff made to make us feel special and looked after. He arranged the most incredible and memorable honeymoon for us and was immediately there, on-hand when we encountered a couple of small problems along the way. We really valued him looking after everything and it really took all the stress off and allowed us to concentrate purely on our vacation. We will definitely be requesting his services in the future for all our travel and accommodation arrangements.