Sent by Clare Hayes
Norwich 23/05/2025
The service has been immediate and second to none . I cannot recommend Sacha highly enough . I will be recommending her to everyone. We have had some stresses and she has smoothed and eased the experience xx
Based In Wroxham
Sacha Jenkinson
It's Nice To Meet You
Hello there, thanks for visiting my webpage! I’m Sacha and I am an independent Travel Counsellor based in Norwich. Before joining Travel Counsellors I was lucky enough to travel extensively as air cabin crew. Travel is my passion and I can’t wait to see more of the world and to help you to do the same. I’m here for all your holiday and travel needs, offering a personal and bespoke service that is tailored just to you.
I am available 24/7 to discuss your dream trip; be it a family holiday in Europe, a city break for that special occasion, a luxury cruise, maybe a group ski trip or even ‘staycationing’ in good old Blighty, I’m here to assist with all the little details and make sure everything runs smoothly for you, leaving you to just enjoy yourself.
I understand the importance of getting value for your money too, so my services will cost you no more than you would find yourself or on the high street. With Travel Counsellors fantastic buying power, you can rest assured that you are getting the best possible price and/or quality with the peace of mind that your money is completely safe and covered by both ATOL and the unique Travel Counsellors’ Trust.
I can’t wait to investigate your next dream holiday, I’m available at your convenience and perhaps we could sit and have a coffee and discuss your plans together.
I really hope to hear from you soon.
My customer stories
Sent by Christopher Gibbs
Norwich 23/05/2025
As usual Sacha listens to what we think we want and helps us make decisions on what works. she is always happy to answer our queries and adaptable to any changes.
Sent by Miriam Gibbs
Norwich 11/02/2025
Sacha always understands what we are looking for and finds us what we want. Answering all our queries really efficiently.
Sent by Sam Johns
Torquay 11/02/2025
So pleased to have found Sacha, she has been a great help in sorting our holidays & super efficient. Will continue to use her for may upcoming holidays. Thank you.
Sent by Stuart Burgess
Norfolk 11/02/2025
Great knowledge and very friendly. We would have no hesitation in asking Sacha to book for us again and would thoroughly recommend.
Sent by Rachel Sibley
Norwich 10/02/2025
Sacha has been brilliant from sharing the offer of the holiday, first contact and then through to the day of travel itself. She has answered our numerous questions promptly and with lots of detail (as we usually travel independently we felt a bit out of control but everything had been done for us!). We wouldn’t hesitate to use Sacha again to book future trips and would happily recommend her to friends and family. An amazing holiday, thank you, Sacha. We loved it!
Sent by Gillian Anderson Brown
Norwich 06/01/2025
The personal service is exceptional and always keeping an eye on what is going on to ensure the holiday is seamless.
Sent by Nicola Jones
Norwich 10/12/2024
Sacha has been extremely helpful and made the process of booking our trip away so easy. She always responds very quickly to any questions we have too. We would highly recommend Sacha and we can't thank her enough!!
Sent by Bridget Hemmant
Norwich 10/12/2024
We were very grateful for the advice given to us by Sacha, who was very available for a chat about our plans whenever we need to ask a question. She came up with lots of travel options and was extremely helpful.
Sent by Claire Hepwood
Surrey 10/12/2024
Very efficient, helpful and competitive service.
Sent by Jodie Cousens
Exeter 10/12/2024
Sacha is a super star
Sent by Harry Ireland
Norwich 10/12/2024
Sacha always finds us great holidays and keeps in contact on a regular basis. Even with some changes of mind, she responds quickly and positively. Highly recommended.
Sent by Tracey Marsh
Norwich 10/12/2024
Sacha has now organised two amazing trips for us. She has listened to our ideas and tailored a holiday to meet the needs of our family of five. Would highly recommend Sacha!
Sent by Christopher Gibbs
Norwich 10/12/2024
We’ve booked several holidays with Sacha, she is great. I’ve already recommended Sacha to friends who I know are equally impressed.
Sent by Emma Gow
Norwich 10/12/2024
Sacha is always happy to answer any questions and help my travel research, both with the same goal in mind of booking the next dream holiday.
Sent by Gillian Anderson Brown
Norwich 10/12/2024
Efficient service and reviews the market for the best deal.
Sent by Anton Wimmer
Norwich 10/12/2024
Sacha is very efficient, polite and extremely helpful. Would highly recommend!
Sent by Charlotte Bennett
Texas USA 10/12/2024
My counsellor, Sacha has been very helpful. I live in the US and am planning my trip via emails. So good so far. thank you.
Sent by Miriam Gibbs
Norwich 10/12/2024
We have been delighted with the service Sacha has provided us with over the many holidays that we have booked through her. We have also recommended her already to family and friends, who have used her service and been delighted with their holidays. Thank you Sacha
Sent by Andrew Austin
Norwich 10/12/2024
Brilliant service, very quick to respond to our requests and gave lots of great advice. many thanks
Sent by John Sisterson
Norwich 23/06/2023
I’d like to say a big Thankyou to Sacha for making our decisions on where to holiday seemless and with confidence. We’ve booked a few with her now and we know each time it’s been brilliant.
Sent by Fiona Gaskin
Norwich 05/06/2023
Sacha is extremely competent at her job. She always responds promptly to any request, and takes the hassle out of travel. We love her recommendations, and have recently booked a trip to New York.
Sent by Jane Colman
Norwich 30/05/2023
Best service and competitive pricing. Great personal service from Sacha.
Sent by Julie Johnson
Great Yarmouth 30/05/2023
Sacha is always very attentive & patient making sure we find the perfect holiday
Sent by Tracey Marsh
Norwich 28/04/2023
Huge thanks to Sacha for organising our ‘trip of a lifetime’ so brilliantly! She totally understood what we were hoping to do and has put together a package that is tailored to meet our needs perfectly. Thank you Sacha - we can’t wait for our Peruvian adventures!
Sent by Tania Middleton
Norwich 01/02/2023
Sacha is very good at what she does, listens to what you want as a customer and then searches out the best options. Have already recommended her to a number of people
Sent by Christopher Gibbs
Norwich 28/12/2022
Sacha is always brilliant. Great attention to detail and incredibly helpful. Thoroughly recommended.
Sent by Kirstie Johnson
Great Yarmouth 15/11/2022
Sacha is so lovely and helpful answering all queries super quickly and great service. Always looking for the best holiday.
Sent by Julie Johnson
Great Yarmouth 15/11/2022
Excellent service. Very prompt & patient response. Thoroughly recommend
Sent by Michael Banks
Norwich 15/11/2022
Immaculate service!
Sent by Abigail Edmond
Norwich 15/11/2022
Sacha has been amazing before, during and after the covid-19 pandemic. In future I will always try and book trips with Sacha as she provides an additional layer of support, advice and guidance that we have found invaluable. And I would definitely recommend her to others whenever I can.
Sent by Julie Broadley
Norwich 15/11/2022
Sacha always gives that little extra support to help you plan your perfect holiday.
Sent by Fiona Gaskin
Norwich 15/11/2022
I would recommend Sacha to anyone considering booking a holiday. She is extremely professional,, but has a very warm and friendly manner, and nothing is ever too much trouble. We must have changed our minds about 5 times, but Sacha never complained.
Sent by Miriam Gibbs
Norwich 15/11/2022
Brilliant help and attention to detail. No query was a problem. Really looking forward to our holiday. Thank you
Sent by Michelle Chambers
Norwich 07/09/2021
Sacha is so helpful and nothing is too much trouble, even after I had to keep making lots of annoying changes! She has lots of good ideas and suggestions. It’s very comforting to know that’s she’s only a phone call or message away, if there’s an issue. The thought of getting lost in the black hole of an internet call centre whilst I’m on holiday and need help, is not a reality I want!! I’ve already recommended her.
Sent by Antton Wimmer
Norwich 07/09/2021
Sacha is brilliantly efficient and extremely professional and helpful. Would highly recommend Sacha to anybody.
Sent by Tina Clark
Norwich 07/09/2021
Sacha was friendly and professional. She listened to our ideas carefully and tailored the holiday to our wants and needs.
Sent by Simone Sisterson
Norwich 25/02/2020
Sacha, you were incredible! One quick phone call and minutes later we were on our way to Florida! Fuss free, friendly and so informative! Best decision ever made to make our travel plans through you. Thank you for everything. The girls had 'the best holiday EVER'!!!
Sent by Trivena Longmate
Northamptonshire 05/11/2019
Sacha Jenkinson I must thank you for a spectacular trip to Thailand which was spectacularly well organised - every driver, the flights, all the detail made my first long haul trip after only flying once before a complete success. The hotel choices were great and the food there was great, the Elephant Hills experience was out of this world, a truly unforgettable trip and the lovely touches like the postcard and the luggage labels and documents folder were also appreciated. A relative late starter to travelling abroad I was reassured by the excellent standards and organisation. Trip of a lifetime but would highly recommend Sacha at Travel Counsellor to anyone. Thank you.
Sent by Toni Pearcey
Norwich 16/10/2019
Sacha has been most helpful with our booking, especially since we were unsure about the original holiday and asked her to look at some alternatives before going back to the originally booking. She was patient and informed and helped us considerably.
Sent by Rachel Sibley
Norwich 16/10/2019
Sacha was brilliant when helping my 19 year old daughter book a six week backpacking tour around South East Asia. She also helped by booking flights to and from Bangkok, with a stopover as requested, with a decent airline. We would definitely recommend Sacha for anybody who wants to book any sort of holiday.
Sent by Steven Litten
Norwich 16/10/2019
Very efficient and knowledgeable. Nothing has been to much trouble. Thank you
Sent by Ruth Moate
Norwich 18/09/2019
Sacha was really helpful and tried her best to help me, with my specific dates and location. Would use her again.
Sent by Sheila Way
Norwich 18/09/2019
Sacha has organised two holidays for my family and friends this year with another scheduled for 2020. She has always given good advice and gone into everything in great detail to make our holiday successful and I would be happy to recommend her whenever possible.
Sent by Michael Banks
Norwich 04/09/2019
Sacha is fantastic. Her customization, attention to detail, always her availability and real passion to understand and accommodate the interests of her clients is superlative. I can't recommend her highly enough! ??
Sent by Angela Ireland
Norwich 25/06/2019
Sacha is very knowledgeable, we’ve booked two holidays with her now and about to book a third. She executes the plan with minimal fuss and quickly tuned into our preferences. Save yourself time and energy not to mention money and use her services.
Sent by Trivena McCarlie
Northamptonshire 10/06/2019
Sacha organised a trip to Rome for us. I had never flown before and she was very patient with all my questions and left me calm and safe in the knowledge that it was all taken care of. The hotel was in an excellent location in Central Rome. The transfers from and to airports were on time and had polite drivers. Everything was as it should be. Priority boarding was organised and allowed us to avoid check-in. I would highly recommend Sacha for any trip she has taken out the pain of organising everything. Sacha has organised an amazing ten days in Thailand for us later this year. Can’t wait and know that I don’t have to worry about the detail! Thanks Sacha.
Sent by Penny Carey
Surrey 20/05/2019
Above and beyond. Working for me on a bank holiday weekend. very impressive. :)
Sent by Tania Middleton
Norwich 20/05/2019
Sacha took time to understand what we liked and had some great suggestions to make our trip special
Sent by Alexis Zelley
Norwich 11/05/2019
Sacha has been amazing and has made the daunting task of booking our Disneyland trip so easy and so reassured by her recommendations and appreciate all of her help! A complete star!!!!!
Sent by Beth Spurling
Norwich 04/04/2019
Sacha is brilliant. Nothing is too much trouble. Wonderful ideas and so very very knowledgable. Very impressed will definitely use Sacha again.
Sent by Natalie Birkett
Leigh 01/04/2019
Absolutely amazing customer service and found me my holiday of a lifetime
Sent by Sharon Grady
Norwich 01/04/2019
Amazing service, great advice and prompt response when answering questions. Would definitely recommend.
Sent by Harry Ireland
Norwich 01/04/2019
Fantastic personalised service with super quick responses and advice
Sent by Susie Bartram
Norwich 01/04/2019
Sacha has been fantastic, I’ve already recommended her to friends and family and we really appreciate her personal service and flexibility around our holiday arrangements
Sent by Fiona Gaskin
Norwich 19/02/2019
Sacha has made the whole process of booking a holiday a pleasurable experience, not something I anticipated with 9 people to please and 4 of them based in another country! Nothing seems to be too much trouble and she even works on a Sunday and late into the evening! I would have no hesitation in recommending Sacha to family and friends.
Sent by James Brett
Lincolnshire 28/01/2019
Upon being introduced to Sacha immediately she made the process to book our first abroad holiday easy and clear. By asking a few simples questions she provided us with a few ideas of location with our budget completely met including all transfers and extras. We received regular updates how she was getting on with our searches. We felt comfortable communicating with her and didn't feel pressured at all to book with her like you do if you went to the high street travel consultants.
Sent by Katie Percival
Norwich 27/01/2019
Sacha has been fantastic on every aspect of the planning of our summer trip. She has worked so hard to create, discover and obtain the best options for us as a family of 5. I know our requirements weren't straight forward but that didn't phase Sacha in the slightest.... she's a brilliant Travel Counsellor, and we would highly recommend her to all our family and friends.
Sent by Louise Fleckney
Northamptonshire 06/12/2018
I have to say you have made the experience simple and pleasant - you started off with a vague idea of me wanting a safari, and without losing the essence of that idea, you came up with suggestions that I hadn’t thought of and we’ve ended up with a fabulous holiday that would never have crossed my mind! That’s a skill right there! I can’t tell you how much I’m looking forward to it, and my partner is over the moon as she loves elephants. So thanks for all your work! I’d be happy to recommend you and use you again!
Sent by Liz Pardon
Portskewett, Wales 01/11/2018
Full disclosure - Sacha is a friend. But her professionalism and the way she really took time to work out what we wanted from each of the holidays she has booked for us was top class. Lots of great suggestions, took all the pain out of the research process and we have the confidence we have someone who's got our backs in the unlikely event something does go wrong.
Based in
My Videos
5 reasons to book with me
06/01/2021
With so much uncertainty in the world, here's one thing you can be sure of! Give this video a watch to find out why you can trust me with your holiday plans.
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Debunking the myths of family cruising - and why it is for you...
31 May 2019
Have you ever considered taking the whole family on a cruise as an alternative to the traditional ‘All Inclusive Beach Hotel Getaway?’ If not, why not? Quite a loaded question, and everyone will have their reasons and/or fears, however, let me dispel some of these myths and get you considering a cruise as a viable option for your next family holiday. Myth # 1: I don’t want to be on a ship with
Why you should choose Hurtigruten
23 April 2019
Expedition cruising is the new way to cruise, and in this blog I am going to tell you why you should be doing it too, and especially why you should consider Hurtigruten. Hurtigruten Cruises is probably not a name you recognise but in fact they have been around since 1893! They know Norway like no other, and for me this is a great place to start for the novice expedition cruiser. The Norwegian coa
Tokyo!
18 April 2019
Bonkers, bonkers, bonkers! Are the best words to describe Tokyo, however, I completely loved it! You see people in fancy dress racing go-karts around the city, cute mascots waving at you, arcades with rows and rows of grabbing machines, bright neon lights! The Japanese love singing, dancing, and do 'cute' to the extreme. Our hotel was attached to a train station, in fact lots of Tokyo is underg
From Osaka to Kyoto
02 April 2019
We arrived in Osaka and were met by our representative who handed over all our tickets and documentation we would need for the next 12 days. She was so helpful, and it was reassuring to know that this would be the kind of service that any clients I sent here would also receive. It was good to feel so welcomed in a new and strange country. We headed to our hotel for the night by bus, which I must
Two days in Beijing
29 March 2019
In February 2019 we (myself and my husband), flew to Beijing for two days as the start of an epic two-week trip to China and Japan. We were able to travel under the transit visa programme as we were going to be in Beijing under 72 hours and were flying onto another country. This all went very smoothly despite my nerves and we entered China with no problems at all. Our guide, Tony, met us in arr
The British Airways First Class Experience
29 March 2019
When we flew to Beijing last month, I was lucky enough to be flying in First Class, something I have never done before, and to say I was excited is an understatement! We arrived at Heathrow Airports Terminal 5 in plenty of time in order to ensure we could enjoy the experience to the max. You have your own separate area in the terminal to check in, making it feel very exclusive and private from th
Cruising the Amalfi Coast on Azamara Club Cruises
18 October 2018
In July 2017, I went on an Azamara Cruise with my husband, Stuart, to celebrate his 50th birthday. I booked it as a surprise and wasn’t sure whether I would enjoy a cruise, but realised quickly that it wasn’t all about me, but that he would enjoy it as he is not one for sitting around on a beach, so bit the bullet and booked, and wow am I glad that I did! To say I am a cruise convert is probabl
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: