Based In Totton

Sarah Bolton

Available for new enquiries

It's Nice To Meet You

Welcome to my personal webpage at Travel Counsellors. As a bit of background, I have been in the travel industry in various sectors for over 30 years, and have had my own business for over 18 years of that! Previous positions have included overseas sailing instructor, holiday rep, corporate/VIP flight attendant, cabin crew manager, cruise product manager as well as long-haul and cruise sales. All of which have given me a broad knowledge of travel as a whole.

Having spent several of my childhood years in East Africa, I've had the travel bug from an early age, and have travelled extensively worldwide throughout my life. I've also been fortunate enough to live and work in Sweden, Bahrain and New Zealand.

My specialist areas of expertise are cruising, Australia/New Zealand, Africa and tailor-made long-haul itineraries, as well as honeymoons. However, I am able to book all types of holiday arrangements worldwide. I am an accredited specialist for Australia, New Zealand, Canada, Tahiti, the Caribbean, Hong Kong, Malaysia, Singapore, Dubai, South Africa and Namibia, as endorsed by the relevant tourism authorities.

I am also one of only a few Masters with CLIA (previously known as Association of Cruise Experts), and have this year won the CLIA Cruise Master award at the national Agent Achievement Awards. Previously I have been awarded "Cruise Expert of the Year" for UK & Ireland by a panel of leading industry executives, and been shortlisted for the Cruise Master award for the last 4 years! I have also been nominated for, and awarded, various other national cruise awards, including River Cruise Ambassador. As a cruise specialist I cruise every year and visit as many ships as possible to familiarise myself with the different products on offer - in the last few years I have either cruised with or visited ships belonging to all of the major cruise lines.

Working from my office at home without the distractions and limitations of the high street, and the impersonality and noise of a call centre, I am available at a time that suits you. I offer exceptional customer service to ensure each and every trip exceeds your expectations. I will give a bespoke personal service when arranging your holiday requirements, whether it be a package or a detailed tailor-made itinerary.

If you would like regular updates of my special offers, please do get in touch.

I look forward to hearing from you and helping to plan your dream trip.

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My customer stories

Sent by Paul Simpson

Sarah has a wealth of knowledge which she uses really well. Communication is timely, clear and efficient. Absolutely fills the gaps we might innocently leave booing independently.

Sent by Ivan Gardiner

Sarah is a wealth of knowledge and replies in a swift professional manner. Nothing seems to be too much trouble. We always have an amazing experience when we contact her.

Sent by Terence Poulton

The in depth and personal care, plus the deep knowledge, is what sets Sarah apart from other agencies we have used.

Sent by Paul Maddison

Sarah is very approachable, making herself available outside of normal office hours. She is knowledgeable and helps to formulate our holiday plans. We feel very safe in her capable hands and nothing is too much trouble. A pleasure to deal with her and we will continue to do so for as many years as we are travelling.

Sent by Richard Lomas

Sarah has been very helpful with past cruises, and helped out a couple of times when I had a problem, once when we were on a cruise in the Caribbean . I carry a few of Sarah's cards which I pass on to others when recommending Sarah.

Sent by Christine Cozens

We found Sarah Bolton very helpful, courteous and above all very patient with small changes we made to our itinerary in respect of our first cruise and accompanying package.

Sent by Anne Hothersall-Jackson

I'd like to say how helpful Sarah has been to me as a solo traveller on choosing the right cruise for me and has been very swift in her replies to my emails.

Sent by Loraine Brown

Very professional. Easy to speak with (so so important). We felt like we were the only customers as Sarah’s attention to detail was such. Since booking the cruise have joined a few Facebook pages where it is very evident that folks who book direct don’t have that benefit. So glad we chose Sarah (via recommendation and not disappointed)

Sent by Simon Boddy

Sarah is very friendly and professional. She listened carefully to my needs and took them into consideration when recommending holidays to suit. She was also patient in explaining some of the nuances of cruise booking which is a new experience for me.

Sent by Sean Moseby

From start to finish, Sarah demonstrated exceptional professionalism, knowledge, and dedication to making our journey as smooth and enjoyable as possible. Sarah’s attention to detail and commitment to our satisfaction were evident throughout the entire process. Her expertise made all the difference, and we couldn't have asked for a better experience. We highly recommend Sarah’s services to anyone looking to plan their next trip.

Sent by Helen Rabbets

Sarah was amazing, gave so much choice for what we were looking for, and understood exactly what we wanted. Would recommend 100%.

Sent by Nicola Hale

The service received is exceptional. Sarah, has been very helpful, informative and offered a fantastic holiday itinerary. Any queries have been quickly answered and clarified. Thank you Sarah, really looking forward to our amazing trip.

Sent by Steven Armstrgon

Knowledgeable and friendly. Without Sarah’s help I doubt we could’ve put together this dream vacation.

Sent by Margo Murray

Sarah provides excellent and courteous service. I am looking forward to working with her on all of our future travel bookings.

Sent by Christopher Coleman

Sarah provides consistently good advice, swift service and great support from the start of the booking process right through the whole trip.

Sent by Bohdan Ciapa

We previously used an experienced Travel Agent who has now retired, Sarah has more than filled that space. She is attentive and alert to any communications, she is proactive in suggesting alternatives and seeking options out that others would simply ignore. She is clearly very knowledgable, understanding and efficient. We have looked long and hard to try and find such a professional in this field, she is clearly well deserving of her many accolades and awards.

Sent by George Slocombe

Sarah has always gone that extra mile to ensure we have a great holiday experience and all our holiday requirements are met.

Sent by Angela Horton

Sarah gives a truly personal service and she makes the booking process very easy. We have the utmost confidence in the advice she gives.

Sent by Paul Maddison

Fantastic, friendly, knowledgeable and reliable service from Sarah

Sent by Sarah Dye

Sarah gives us a truly personal and professional service - we feel confident and supported all the way.

Sent by moira Luff

Sarah is quick to respond, efficient and gives us choices and advice on travel arrangements.

Sent by Alice Boyles

I have heard Gary Bainbridge speak very highly of you on his YouTube channel for years. Now that I have experienced your helpfulness and professionalism, I would definitely recommend Travel Counsellors and Sarah Bolton personally.

Sent by Blair Anderson

Our inaugural cruise, arranged by Sarah Bolton, was a seamless experience due to her invaluable guidance and support throughout the process. Despite being unfamiliar with the intricacies and documentation involved, Sarah adeptly navigated us through each stage, offering her profound insights and vast expertise within the cruising sector to address our myriad of inquiries. As a result, we have confidently entrusted Sarah with our upcoming cruise arrangements and unequivocally endorse her as a preeminent agent for those seeking exceptional service.

Sent by Paul Tomlinson

Sarah was easy to deal with and with quick response times

Sent by Stephen Nye

Very quick response, and quick to make the bookings and send through the documents

Sent by Chloe Millington

Sarah has been amazingly helpful with planning our honeymoon and I don't think I could have done it without her! I have already recommended her to a few people and will do so again!

Sent by Nick Banks

Every time we use Sarah it's so easy and stress free. She makes light work of booking everything ( which I found stressful when I tried myself) She always listens to what you want and then produces the goods !!!!!

Sent by David Rogerson

Sarah has been very helpful in assisting us to decide on our holiday. We look forward to speaking with her further. She responds to emails very quickly, everything we have received has been accurate and informative.

Sent by Janet Gregory

Sarah responded to my query extremely quickly and found me a fabulous deal on a cruise. Sarah is very professional and helpful.

Sent by Alison Hare

Sarah always organises the best holidays and with amazing efficiency and friendliness

Sent by John Haslam

Found Sarah and the process extremely easy and professional. I would 100 percent recommend her to my friends and family.

Sent by George Slocombe

Sarah has always gone the extra mile to ensure all our holiday needs are met. Thank you very much.

Sent by Angela Horton

It's very reassuring to have Sarah looking after our holidays as she is always responds promptly to emails and addresses and questions we have.

Sent by Donna Fuller

Wonderful, approachable, knowledgeable information from Sarah. I have already recommended her to friends.

Sent by Jill Pirie

Sarah dealt with our booking very efficiently and professionally. Friendly disposition and able to reassure each step. For us, not being used to travelling around the globe very much and certainly not for the last 5 years this was very much appreciated.

Sent by Brenda Barnard

When I first needed to travel alone I was recommended to Travel Counsellors who took all my worries away. Since then I have relied on Sarah Bolton to help me every time I have needed to undertake my trips to Australia. Her efficiency and helpful suggestions are much appreciated!

Sent by Derek Louttit

Very quick to reply and didn't feel hesitant to ask for more clarity or additional options on cruises.

Sent by John Kennedy

Experienced professional whose communication is excellent

Sent by Timothy Radcliffe

Marvellous as ever!

Sent by Huw Millington

Sarah is always helpful, always on hand, and a pleasure to deal with.

Sent by Blair Anderson

Sarah Bolton is the best travel agent we've worked with. She's fast, efficient and friendly and takes away the stress of booking cruises yourself. We can't recommend her more highly.

Sent by Gail Oxlade

Brilliant service, very quickly and efficiently organised my cruise booking. Will use again. A pleasure to do business with. Definitely recommend.

Sent by Karen Macaulay

Sarah has been brilliant in finding and booking our first cruise. I'm already looking forward to working with her again!

Sent by Richard Lomas

Sarah made the whole process stress free and it was lovely to talk to her and get answers to all my questions.

Sent by Marilyn Young

Sarah always goes that little bit extra. Totally reliable. You know that you are in good hands.

Sent by Paul Maddison

Fantastic service. Efficient. Knowledgeable. Trustworthy. Reliable.

Sent by Karen Kitch

I was nervous about booking my first solo travelling experience and cruise but I knew Sarah would help me make the right choices. She is such a professional and so knowledgeable, I wouldn’t book a holiday any other way than through her now.

Sent by Graham Wilson

I have not EXPERIENCED anyone better at supplying the FULL PACKAGE than Sarah Bolton

Sent by Angela Horton

It's been a pleasure booking through Sarah and very reassuring that she is always available to answer questions and give advice.

Sent by Paulette Oliva

Traveling in the wake of a global pandemic, is not only challenging, but a risky proposition - With Sarah guiding us through every step of the process, from the proper insurance, to the best tours based on our passions. We couldn't have done it without her!

Sent by Al De Azpiazu Camps

Sarah has been top notch in booking our cruise. Look forward to working with her in future holidays we may book.

Sent by Ashley Muzzlewhite

Absolutely brilliant! Helpful, knowledgeable and efficient!

Sent by Karen Easterbrook

Great, quick and prompt service…. So easy !

Sent by Gary Bembridge

Sarah is knowledgeable and keeps up-to-date on cruising and is also a pleasure to deal with. Always has good advice and guidance, even if it means encouraging you to not do something as it not right for me, and offering solutions and options I had not thought of. This is really key and something you do not get by booking direct with a cruise line or other travel provider.. She also handles changes and issues that current travel throws up efficiently and proactively. I do recommend Sarah to other travellers, so that is probably the best summary of my thoughts!

Sent by Jennifer Mouser

Excellent service always, with a wealth of information passed on to assist you in every way possible. Would never want to use anyone else for my travel arrangements.

Sent by Terence Poulton

Sarah provided us with excellent arrangements and support, and had a detailed knowledge of both our needs and the opportunities, available.

Sent by Sarah Dye

Sarah is always quick to respond to our requests and questions. We appreciate her knowledge and experience and feel very positive about making future bookings. Her service feels personal which is always great from a professional who we know has a lot of clients.

Sent by Fiona Hughes

Sarah’s knowledge of cruise holidays and which cabins are better than others was invaluable. I’ve already recommended her to my in-laws.

Sent by Marilyn Bays

We can definitely recommend your services booking a Canadian holiday. You did a really marvellous job arranging our coast to coast trip across Canada. The hotels we stayed in were top notch and the tours we experienced were just wonderful. We tried everything our tour manager threw at us and some more. We had a holiday we shall never forget due to your organisational skills.

Sent by Sean Moseby

This is our first trip booked with Sarah, but it seems it will be the first of many as she has been extremely efficient and responsive.

Sent by Angela Horton

This is the third cruise we've booked with Sarah and each time she has made the process very easy and stress-free. It's great to have Sarah at the end of an email to answer our queries and she always responds promptly. As our confidence in travel resumes we look forward to booking with Sarah again for our future holidays both sea and land.

Sent by Marilyn Bays

Sarah Bolton of Travel Counsellors helped us book a very special holiday for 2023. She held Armchair Adventures & also raffled a 3 course meal with wine at a rather wonderful Asian Restaurant which I had the pleasure of winning. It was amazing. Sarah booked our holiday when we travelled across Canada and the service we received then was exceptional. I can't praise Sarah highly enough. She really goes the extra mile to get you what you want. I can't wait for our special holiday in 2023, I am confident that we'll be well looked after.

Sent by Paul Maddison

Very responsive and knowledgeable. Takes a lot of the stress out of the booking process and gives great advice.

Sent by Nick Lumb

Sarah has (again) made my travel arrangements in an efficient manner and then gracefully changed them again when asked. So much more pleasant than wading through the sort of arrangements that I do not cope well with. Thank you Sarah Bolton :-)

Sent by Huw Millington

Sarah is always very helpful, and accommodating when travel plans change. I will not hesitate to book more holidays with her in future.

Sent by Ian Carroll

Sarah has been a great help with our holiday planning, from securing a cruise we were unable to book because of demand, to helping us think outside our comfort zone and recommending exciting holidays we would never have looked at, she has helped with all aspects of the booking.

Sent by Sarah Smits

Always a 10 for Sarah! Faultless efficient and knowledgeable.

Sent by Angela Horton

My first time of using a TC for booking a cruise and I was extremely impressed with how easy the process was. It was great to have Sarah's expertise and the travel documentation came through very quickly. I will certainly be contacting Sarah when I book my next cruise.

Sent by Elaine Holland

What I found most difficult was handing over control as so used to organising everything myself but due to these covid times it has been very useful to hand over the responsibility and not have to worry, once the decision was made! I would certainly recommend you Sarah, and thank you for your patience !

Sent by Gary Bembridge

Efficient, knowledgeable and great to work with.

Sent by G Bembridge

Friendly. Knowledgeable. Efficient. Always cheerful (even when its all cancellations and rescheduling......!)

Sent by Jennifer Mouser

Very happy to recommend Sarah Bolton, which I do already to friends and family, such an excellent service is always offered.

Sent by Matthew Reid

Sarah Bolton at Travel Counsellors has consistently arranged our holidays with all the fine details taken care of. She’s got to know our preferences, while using her experience, knowledge and contacts that have always made sure we enjoy each trip.

Sent by Elizabeth Penrose

Sarah is incredible. Her service is impeccable. She always manages to find the perfect fit for our requests which are often made at the last minute. Couldn’t recommend her more highly.

Sent by Gillian Townsend Green

Sarah made the whole process easy and offered sensible advice - it would have taken me a long time to make all the bookings myself and I would probably have made mistakes and torn my hair out.

Sent by Brian Peach

Always gives great advice on getting the best from your holiday

Sent by Hilary Banks

Sarah was really helpful patient and professional and talked me through all my options as a first time cruiser.

Sent by Vesta Darnell

Sarah knows us well and gives good advice and help when we need it.

Sent by Carol Booth

Sarah is extremely helpful and courteous.

Sent by Jill Jackson

Sarah satisfied our brief perfectly and made the whole booking process straightforward and easy. I have no hesitation in recommending her.

Sent by S Bell

Sarah has a wealth of knowledge of the travel industry and her service is always prompt, informative and courteous.

Sent by Jennifer Burt

We have just booked our honeymoon through Sarah, our local Travel Counsellor in Bishop’s Stortford and we have been delighted with the service that she offered. We didn’t really know exactly what we wanted and she had lots of suggestions. Sarah was happy to change our quote multiple times until we reached the perfect holiday which we were after.

Sent by Jennifer Lupton

Sarah was fantastic in finding us a holiday which fitted all our criteria. She patiently answered all questions and gave knowledgeable answers without prejudice. We would definitely use her services again and highly recommend her, to both seasoned travellers and those just starting to explore new travel options alike!

Sent by Yvonne Theophilus

A reliable and friendly service. Sarah comes up with ideas we wouldn't have thought of on our own. Takes the pain and worry out of organising a relaxing and interesting holiday!

Sent by G Wickham

Sarah is always very efficient, helpful and friendly and will go the extra mile to to put together the holiday of your choice.

Sent by Heather Blenkinsop

Fantastic, friendly support and service. I highly recommend Sarah Bolton!

Sent by Jane Rigg

Sarah has looked after us for many years. She is knowledgeable, pleasant, patient and efficient. Can't ask for much more!

Sent by B Clark

One phone call - I left a message and had a call back within 15 mins. I explained our requirements and was given six options within an hour, from which we chose our holiday. The personal service was excellent and follow up e mails with all the information you needed was very helpful. The experience was hassle free - brilliant

Sent by Tony Wakefield

I had an amazing time and absolutely loved New York. I was very pleased with everything Sarah did to ensure I had a great holiday, and can't wait to go back next year. Once again Sarah thanks for everything you've done.

Sent by Janet Wilson`

Having received top class service and advice from Sarah Bolton, we knew what to expect - the best!

Sent by Jack Gordon

Very prompt service even on a Sunday. All bases always covered to make sure we have all information. Would not use anyone else.

Sent by George Slocombe

Sarah has always dealt with us efficiently with a very friendly disposition. Our requirements are not the usual run of the mill, but despite that, she has met our needs without fail. In doing so she has ensured the we have had the best holiday experience.

Sent by Vesta Darnell

Sarah cares for her clients and always does her best.

Sent by John Osmond

Sarah makes travel arrangements easy for me!

Sent by Gillian Wickham

Sarah gives excellent service and her knowledge of the travel industry and destinations is superb

Sent by Nathan Francis

Sarah has been fantastic! Very knowledgeable, very patient and always very efficient!

Sent by Pam Whittaker

We use Sarah because she has arranged several big holidays for us and each one has been fantastic and trouble free. We have every confidence in booking our holidays with Sarah. She is excellent at her job.

Sent by Alexandra Dibbenhall

Sarah has been fantastic. I needed last minute flights to Australia with an infant and she helped me find good flight connections and - miraculously - a bassinet for the entire return journey. I would thoroughly recommend Sarah's services to everyone.

Sent by Rhiannon Byrne

Sarah has been an amazing help with regards to our honeymoon. I generally have a very bad experience with travel agents but she truly took the time to listen and understand exactly what we were looking for - she has been incredibly patient! Her knowledge and expertise gave me peace of mind and for the first time ever I feel totally confident that this will be an amazing holiday and I have nothing to worry/stress about (which I often do when booking a holiday). Thank you so much Sarah!

Sent by John Osmond

Sarah renewed my faith in travel agents giving a great service AND saving us a significant sum. Sarah does what you'd hope an agent would do, but does it very well!

Sent by John Osmond

A chance discovery of Sarah has re-kindled my faith in the real value of travel agents

Sent by Claire Wyness

I have just booked another holiday through Sarah as I have found her service excellent in the past. She provides a very personal service and is extremely efficient and accommodating. It is reassuring to know we have her to help with any issues that may arise with our holiday.

Sent by George Slocombe

Our family has particularly complex travel requirements. Sarah has always managed to meet those requirements for every one of our holidays. We appreciate her professional assistance and her "extra mile" attitude. Thank you from the Slocombes

Sent by David Cross

We have used Sarah for several years and have recommended her to both friends and family and will continue to do so.

Sent by Adam Wilson

Sarah is always excellent and we will always use her to book our holidays!

Sent by Ann Buckley

We can't fault the service Sarah provides, and we have recommended her on numerous occasions. She is brilliant.

Sent by Keith Abel

Sarah came to us on recommendation from a friend and neighbour! Probably the best recommendation we have received. We have not had our holiday yet but regards the booking of a holiday we received the most expert and efficient service anyone could wish for. Well done Sarah!

Sent by Carol Booth

Quick, efficient and helpful

Sent by John Lynn

The efficiency and speed of response makes holiday planning a thrill, every time; and the results are equally satisfying to experience!

Sent by Diana Draper

We have always found Sarah to be most helpful and would recommend her

Sent by Peter Jackson

Friendly helpful advice and assistance as always, a great help in arranging your travel arrangements.

Sent by Jennifer Mouser

I will continue to recommend Sarah wholeheartedly to any friends, family and colleagues who I haven't already told! Sarah is an excellent adviser with a wealth of knowledge in all travel matters.

Sent by Tony Buckley

Unfortunately we are not able to give Sarah a higher score on the TC Sore than 10, as 10 is the highest. She is always efficient, friendly and thinks of everything we need, and some things we haven't even thought of. She has always found us good holidays, and we would recommend Sarah to anyone!

Sent by Claire Wyness

We have booked our holidays through Sarah for the past few years. She has always booked us fantastic places and we have valued her advice and experience.

Sent by Guy Pethybridge

Quick response, informative, provides lots of options repeatedly and seeks out additional personal supporting information. Will continue to do "leisure" and will recommend.

Sent by Gillian Wickham

We have been extremely satisfied with all the help and advice Sarah has given us, we have recommended Sarah to all our friends. Sarah is friendly and very knowledgable and goes the extra mile to make sure our holiday plans run smoothly.

Sent by Christine Harris

I have recently come back from a 2 week trip to Australia with my husband. I would like to say how great Sarah Bolton was - she arranged everything to do with the trip for us and also suggested places to visit. Unfortunately we had a delay on our way out and Sarah was a great help as she contacted our hotel and the cab company that was picking us up. I would recommend her to anybody wanting to go away.

Sent by Karen Wickham

Having recently booked our holiday with Sarah, we received an excellent service. Always contactable and if not available, she was prompt to return calls/emails. I will definitely be recommending Sarah to my friends.

Sent by Christine Harris

I would recommend Sarah to everyone. She has been very helpful in booking my trip to Australia - I don't think I could have done it on my own. She is very pleasant and always cheerful on the phone.

Sent by Marilyn Young

Sarah always goes the extra "mile" and gives excellent service. I have used Travel Counsellors for about seven years now and been with Sarah for the last three years and wouldn’t go with anyone else. She is very thorough and efficient and takes care of all aspects of a cruise from start to finish, customising it to my requirements.

Sent by Jane Rigg

Always cheerful, knowledgeable and informative. We have booked through Sarah for 10 years, so I do not think we will be changing now! Simply the best...

Sent by William Slocombe

Sarah has consistently provided a service and met our requirements when ALL the other travel agents have failed. Because she always goes the extra mile we now find ourselves ignoring the high street. Many, many thanks.

Sent by Debbee Dale

We have just returned from a fantastic honeymoon on board the Silver Shadow, advised, booked and arranged by Sarah who went way above the call of duty on every occasion. Your attention to detail was just superb Sarah, thank you so much.

Sent by Pauline Cryer

I already have recommended Sarah to many friends, family and others. I would also say that whatever problem occurs Sarah always fully sorts it - help is always there. It’s always great to talk to Sarah, I feel she is now part of the family.

Sent by Debbee Dale

After quite a few calls around different "cruise specialists" companies the only person to give my partner the service, patience and actually listen to his needs was Sarah Bolton. Within 3 days he had made his decision. This was after over 3 months of trying before he went to Sarah. I think that speaks volumes on her approach, professionalism and dedication to delivering the highest quality service that she can.

Sent by Pamela Whittaker

Just a few words of thanks for organising our cruise. We had a fantastic ten days thanks to you. It was absolutely fabulous. We would recommend you to anyone and we will definitely use you again in the future. Thanks again for everything.

Sent by William Slocombe

I have recently returned from a holiday organised by Sarah Bolton. The arrangements went perfectly from start to finish. Flights, transfers and hotel bookings were excellent. I have already recommended Sarah to family members and friends and would have no hesitation in continuing to do so. She is always prepared to "go the extra mile" to meet our travel needs. Long may it continue!

Sent by Wendy McDonald

We are extremely satisfied with the help and assistance we received from Sarah. She seems a lovely person and is very eager to help. Thank you!

Sent by Pam & Kenneth Sexton

Sarah gives excellent service. You can always rely on her to go the extra mile - good personal service

Sent by David Cross

I have booked several cruises through Sarah and hope to do so again. I find her very professional and helpful. I have recommended her to several people and will continue to do so with the confidence in knowing that she will always do her best for them to make sure their holidays go without any problems.

Sent by John Dawson

Over the years we have dealt with Sarah for our cruise holidays - 2004 east Med, 2006 central Med, 2008 Caribbean and just recently our 2013 criuise to the Baltic. We have found her to be very helpful and friendly.

Sent by Christine Thompson

Sarah has booked our holidays abroad and weekend aways in this country for the past 8 years always finding us first class accomodation. Nothing is too much trouble for her, she is very helpfull and knowledgable. We are about to use her knowledge and expertise to organise a four week holiday to Australia.

Sent by Gemma Mitchell

Sarah is always more than happy to listen to our needs and wants and find the best possible accomodation and destination. Sarah is extremely knowledgable and provides us with lots of research of activities etc to embark on whilst on holiday. Sarah is our first port of call!

Sent by Gregg Dodd

Sarah was recommended by a friend and have not looked back since booking a few holidays with her. On each occasion Sarah has provided an excellent service comprising of quick responses, good advice and an understanding of what we want. I would not hesitate to recommend Sarah for organising a holiday or trip.

Sent by Debra McHale

Nothing was too much trouble, Every question I had was answered promptly and efficiently i would definately Sarahs services again.

Sent by David Cross

We have booked with Sarah on quite a few occasions and always received excellent service. e.g. We rang last saturday evening to book a cruise, Sarah was actually going out but she delayed her taxi to take our call. We were going on holiday on the sunday morning and she arranged everything for us whilst we were away, we came back to confirmation of our booking and all arrangements made for us. She is one very obliging person and we have already recommended her to family and would have no hesitation in recommending her to anyone else.

Sent by E Darnell

We have used Sarah for our travel needs for the past 2 years, although we have used Travel Counsellors for about 10 years. Sarah has always had a clear understanding of our holiday requirements and has always gone the "extra mile" to ensure we get what we want. She is quick to respond and sort out any problems which arise. Sarah has been prompt in responding to our enquiries in a cheerful and attentive manner. We would not hesitate to recommend her.

Sent by Jane Rigg

We have used Sarah's service for many years. We have always found her to be knowledgeable, professional, cheerful, patient and humorous. Sarah demonstrates these same qualities whether selling or advising; we have always felt as if we matter and that we are in 'safe hands'. Thank you Sarah.

Sent by Matthew Reid

I have already recommended Sarah to several friends and colleagues and would not hesitate to do so again in the future. We are extremely pleased with the service she provides and will continue using her in the future.

Sent by Stephen Daveney

Just a quick note to say how much the kids and I enjoyed our trip to Legoland. Many thanks for all you did to organise everything for us and it all went very well. The hotel was excellent and the staff were really helpful. The kids had a great time on all the rides. However I was glad to take them back home so I could have a rest. Once again many thanks for helping us to have a great time away. Steve

Sent by Helen Gay

Sarah has been such a find! She has set up a bespoke trip for us with the minimum of fuss and the maximum of efficiency and enthusiasm. She is very helpful, intuitive and fun. She has made what felt like a daunting trip into an adventure. If you want a personal service and excellent customer care look no further.

Sent by Judith Lumb

Thanks Sarah could not have abetter organized holiday, thanks to your arrangements, and I willkeep in touch for further trips{dont think it will be long haul.

Sent by Liz Jamieson

I would like to thank you for organizing our trip to South Africa. Everything went very smoothly (except for the bumps in the sky). We had no problems whatsoever, and thank you for the email wishing us a good holiday and the postcard welcoming us back.

Sent by Linda Cooke

It is obvious that Sarah is dedicated to her job. She is very professional in her attitude and approach and gives 100% effort in job application. Her customer relations approach and support is excellent which provides confidence which is expected as a customer but not always received.

Sent by Kenneth & Pamela Sexton

Sarah is always has the right info for you, she is always very helpful & finds the best price she can for you, we use her for our cruise holidays all the time, we like the little personal touches she gives.

Sent by Alan Bower

Sarah has always given my wife and I a first class service.She has always been prepared to go that extra mile in finding the perfect holiday for us and we have no hesitation in consulting her for all our holiday needs.We recommend her unreservedly to all our friends.We particularly love cruising and her knowledge in this field is superb and we have had many wonderful cruises organised by Sarah.

Sent by David Cattrall

Sarah has arranged several trips for me and always does a fantastic job: she is extremely thorough and always supportive. Whenever I want to plan a new trip Sarah is always the first person I turn to.

Sent by Gary Smith

We instructed Sarah for our honeymoon in Kenya and Tanzania and the service we received was first class from start to finish. Not only did Sarah have immense knowledge of the countries but she listened to what we wanted and delivered it exactly. The cost was extremely reasonable and much less than her competitors who had quoted for us and we would not hesitate to recommend Sarah. Indeed we are already discussing with her our next holiday!

Sent by Jane Rigg

We have booked our holidays through Sarah Bolton for many years. We always find her to be knowledgeable, pleasant, professional and efficient. We would not use anyone else as we always feel that our booking is in safe hands.

Sent by Linda Cooke

Very good personal service. Answers all questions and takes the time to make further enquiries when necessary. Also takes the trouble to call on our return home to see how how much the holiday was enjoyed and if any problems arose. Very professional but also very friendly and easy to talk to.

Sent by Lucinda Whymark

It is lovely to have Sarah Bolton organising our holidays as we know she is a cruise specialist, and it is nice to know we will have the same person dealing with us all the time. She is always very quick to reply to my emails and queries as well, and it is very reassuring to know she will get us special offers for our future holidays.

Sent by Alan Bower

I have booked a number of cruise holidays with Sarah.She has been extremely helpful and nothing has been too much trouble for her.I have obtained quotes from other travel companies but none have matched Sarah either in price or service.Now I no longer use any other travel representative but Sarah and have no hesitation in recomending her to people.

Sent by Sarah Smits

Sarah has been booking our holidays for many years now and each time she has sourced a holiday to our exact requirements and budget. she takes time to umderstand where we want to go and the needs of all the travellers in our party. It is my pleasure to recommend Sarah as she does such an excellent job .

Sent by Vesta Darnell

Sarah is always cheerful & polite & willing to explain we need to know. We feel safe in her hands.

Sent by Michael Castley

Sarah helped us book our first cruise over 17 months ago. She got us a really good price, cabin and some onboard credit. We have just returned from this fabulous cruise and have to say the personal service she provides is excellent. Phone calls, reminders, cards (pre and post cruise) really do make you feel like you have your own personal travel agent. A very impressive service.

Sent by Francis Hale

Sarah is always extremely helpful in arranging our cruise holidays. She answers any queries we have and makes us feel we have a true friend who we can trust completely. We sing her praises to fellow passengers and just wish more people would use her excellent service. Her attention to detail is first class and she helps our holidays go smoothly. More power to her elbow she is fantastic.

Sent by Suzie Bogle

Sarah Does It Again! Well, just back from a great trip to Luxor in Eygpt, arranged by Sarah as usual. She has been my Travel Counsellor for a number of years and I like the fact that I can email/call and give her a quick resume of my needs and budget and off she goes. Usually the first option she gives me is the one I choose! Sarah listens to my needs and is very knowledgeable in her field!

Sent by John Lynn

We had made our own decision to fly by Sri Lankan Air from London to Beijing in April, breaking the journey with a stay in Colombo on the way out and down the coast a little on the return. Hotel and flight arrangements were made with great efficiency, together with transport to and from the airport and excursions. Despite travel disruptions due to ash clouds, Sarah kept us calm and on schedule.

Sent by Rachel Nangle

This is the first time we have used a travel counsellor and Sarah did a fantastic job for us. We had spent 30 hours surfing the net and drawing a blank. By chance..or fate..we meet Sarah, gave her our requirements and bingo! Within a few hours she had found us something that suited our remit perfectly-which incidently worked out cheaper than we could have got it ourselves! We cannot thank her enough

Sent by Sarah Abbott

Thanks so much for taking the trouble to call me back and go through the viable options to get back home from Hong Kong, apart from that your advice was to sit tight and wait for further news. At least it was really comforting to know there was someone on the other side who would do their best to help...Really appreciate it! (Re: volcano crisis)

Sent by Sarah Smits

I want to say a HUGE THANK YOU for your phone call last week when Katie and her school friends were stuck in Iceland. Even though the school did not book their trip through Travel Counsellors (as we do!) your knowledge and reassurance set my mind at rest. You are an amazing lady - fabulous at your job- I know you've worked incredibly hard this week with the 'ash' crisis looking after your clients.

Sent by Ed & Helena Thwaites & Spicer

I just wanted to drop you a quick note to say thank you so much for organising such a fantastic trip for us. Thailand was incredible, we had the best time and it all went off without a hitch, for which we are incredibly grateful to you for. Once we've replenished the old bank accounts I'm sure we'll be back to get you to organise our next big adventure! Thanks again

Sent by Andrew & Becky Gibson

Just a note to thank you very much for all your excellent help, support and advice you gave us in organising our wonderful adventure in New Zealand. We had an amazing time and exceeded all our expectations. A truly special place. We will definitely recommend you and hope to be in touch in the not too distant future.

Sent by Eileen Rumble

The very first time we met Sarah we knew that our dream holiday could be a possibility. Sarah took time to note details of our wants & needs & set out several possibilities. Sarah found us the most affordable options. We were delighted with our pre-honeymoon pack & the system for guests contributing to our honeymoon. The small touches counted & Sarah made sure we felt special from start to finish.

Sent by William Slocombe

I first contacted Sarah through a referral from another very satisfied customer. I provided Sarah with a specification for a special holiday, and trusted her with coming up with the 'perfect' ingredients. My trust was rewarded with a wonderful 21 day cruise, that my wife and I will never forget. Several holidays later I'm still happy to let Sarah "take the strain" and organise all future holidays.

Sent by Susan Bilding

Sarah has always provided an excellent service. She is extremely friendly, helpful & knowledgeable about travel. I will definitely recommend her to friends & family who are looking to book a holiday.

Sent by Francis Hale

Sarah has been arranging our holiday requirements for six years and the service is always first class. On our latest cruise from Quebec to New York, we had a very pleasant flight from Birmingham to Newark and then onwards to Quebec. Those passengers who booked direct with the cruise line flew from Heathrow to Montreal and then had a three hour coach drive to Quebec. She is great.

Sent by Suzie Bogle

I have used Sarah's services over a number of years now and she really understands what type of holiday I am looking for. I know I can't be easy..."Sarah, I need a holiday, somewhere hot" is possibly not the best information to work on! Sarah has sent me on some fab breaks, I have never been disappointed. Also travelling as a single woman, Sarah is very considerate of my safety and comfort.

Sent by John Dawson

Myself and my wife Joyce, highly recommend Sarah. She has ably assisted us with three cruise holidays with P&O in 2004, 2006 and 2008. Also she arranged our Christmas and New Year's holiday in Madeira for 2007/2008. Having met her personally, we found her a very nice and charming person. John and Joyce Dawson

Sent by Jane Rigg

We have used Sarah Bolton for all our travel needs for the last twelve years. We have always found her to be extremely helpful, knowledgeable, efficient and she has excellent communication skills. We have never met Sarah but we feel that we know her as her warm personality and sense of humour is always prevalent on the phone. We would have no hesitation in recommending her to anyone.

Sent by Lionel Neal

Nancy and I have been using Sarah for many years and have found her very good. Sarah has found holidays for us which are good value for money. I would recommend Sarah for all types of holidays - she is always on the ball always and is very helpful. From Lionel and Nancy

Sent by Linda Spicer

Sarah has organised and booked our holiday to Alaska for next year having spent all the time needed to achieve our itinerary and conclude everything within a week. What was special for us was having her professional, relevant advice and tips together with her genuine desire to ensure we hadn't ommitted any important detail which might detract from the very special experience it promises to be.

Sent by Peter and Sarah Smits

I first met Sarah at a networking meeting and was struck by her enthusiasm for her job at Travel Counsellors. I soon asked Sarah to provide a quotation for a family holiday and the rest is history! Sarah has been booking our flights, weekends away and family holidays for over 4 years. I have no hesitation in recommending Sarah- she is amazing!

Sent by Donna Mizen

I have been extremely pleased with Sarah's help and advice when making my holiday choices - her knowledge is second to none. Having Sarah as my Travel Counsellor has made one of the things in my life a lot easier and less stressfull - brilliant!

Sent by Debra Lewis

Sarah was very helpful and spent time on finding out exactly what we wanted from our holiday, it wasn't an easy brief - numbers, price and people joining us at a later date. We had a wonderful holiday and would recommend her to others trying to book those all important weeks away.

Sent by David Cross

We have booked a few cruises with Sarah and each time we have received the most helpful service. She has always been very pleasant and we feel like she has become a friend as well as our personal travel consultant. She has always done her utmost to get us the best deal and her advice as to the ships and destinations has been second to none. We look forward to dealing with Sarah many more times.

Sent by Andrew & Becky Gibson

Just a note to thank you very much for all your excellent help, support and advice you gave us in organising our wonderful adventure in New Zealand. We had an amazing time which exceeded all our expectations. A truly special place. We will definitely recommend you and hope to be in touch in the not too distant future. Best wishes from Becky and Andrew Gibson.

Sent by Peter & Karen Jackson

We have used Sarah to book many vacations especially cruises, she has always booked us on fantastic ships at very good prices. For our honeymoon I wanted to surprise my wife by doing a Carribean cruise, Sarah sorted us a cruise to remember and arranged everything from flights, hotels, transfers, flowers in the cabin, honeymoon party on the ship and concierge service. Sarah is to be recomended.

Sent by Eric & Barbara

Hi Sarah Our trip to New Zealand was a great success. Thank you for all the arrangements you made for us. All the travel connections went without a hitch. Singapore airlines could not be faulted at all. The hotel connections via shuttle buses were very good , as were the hotels. My first long haul flight was much less stressful than I had expected and I will have no apprehensions when we next visit New Zealand as I'm sure we will. Our camper van was very well equiped and served us well for the two weeks which we travelled in it. Thanks also for the welcome home card which was thoughtful of you - also your newsletter. You have had a busy year. I hope we will bump into you at some stage and if not I'm sure we will speak on the phone .

Sent by Mary Cooke

Hi Sarah, I would like to say that we were very pleased indeed with both the service and help that you gave on our last cruise and we shall certainly bear you in mind for any future holidays. I must say I never thought booking over the telephone would be as good and efficient as it was and I really valued your personal assistance. Thank you once again. All the best Sarah.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Top Tips for Zanzibar

15 August 2020

Located off the east coast of Africa, and part of Tanzania, the island of Zanzibar is one of my favourite destinations. I was brought up in Kenya & Tanzania as a child and have fond memories of visiting Zanzibar on holiday. Recently I returned as an adult and here are my top tips: 1. Combine with a safari in Kenya or Tanzania for a truly magical experience 2. Do a multi-centre by combining a st

Alaska stay & cruise days 13-16

12 July 2019

Day 13: KETCHIKAN Sadly the final day in Alaska, before we headed down to Canada. Another beautiful day sailing into Ketchikan. We were the 2nd ship into port, but ended up being busy with 4 ships! Today’s excursion was another boat cruise - this time the Misty Fjords Wilderness Adventure. I’d been a little bit concerned that after all the magnificent trips I’d done that this would be sligh

Alaska stay & cruise days 10-12

12 July 2019

Day 10: Juneau The largest port on our itinerary so far - although most shops seem to be tourist jewellery traps! I did manage to find a nice T-shirt though! Perfect port if you’re a cruise ship geek - apart from us there was also Golden Princess & Star Princess (both Princess Cruises) & MS Noordam (Holland America Line). Today I did another ship’s excursion called “Mendenhall Glacier & Whal

Alaska stay & cruise days 6-9

12 July 2019

Day 6: Joining Azamara Quest Up most of the night to experience midsummers night in Alaska. Took photographs at 10pm, midnight, 4am, 5.30am (ship coming in!) - all in daylight. Packed in the morning and headed over to Zudys for a coffee before the hotel shuttle took me to the cruise terminal. A very quick and easy process here as only one ship in at a time in Seward as a whole, and as Azamara s

Alaska stay & cruise days 1-5

12 July 2019

2 nights Anchorage, 3 nights Seward & 10 nights Alaska cruise on Azamara Quest from Seward to Vancouver Day 1: Anchorage Landing into Anchorage gave me my first glimpse of the stunning scenery and backdrop of the mountains. I stayed in an area of downtown called Ship Creek which is situated on the salmon river, popular with local fishermen. In order to get myself into the right time zone (9

Guide to cruising - what to do when you first get on board

03 May 2019

You’ve booked your cruise, and are all excited when you get on board. So, what should you do first? Here’s my top tips for things to do in the first couple of hours: Personally I try to get to the port in good time so that I can be one of the first on board. Please note however that some cruise lines, especially those with large ships, stagger the boarding process and you are given a check-in tim

Belmond Afloat in France luxury barge cruising

14 July 2017

Have you ever considered meandering along the waterways of southern France on a luxury barge, converted from an original working boat? No? Nor had I until I was invited to travel with Belmond on one of their “Afloat in France” barges on the River Saone. This is one of those rare products that unless you know of it already you wouldn’t know to ask for it – something truly special and once experienc

Sensational South Africa

23 July 2015

In June I was part of a small group of Travel Counsellors to be hosted by Africa Collection on a wonderful educational trip to South Africa and Mauritius. We flew into Johannesburg with Virgin Atlantic, and transferred to our own privately chartered light aircraft for the 50 minute flight to Madikwe East airstrip. You can drive to Madikwe Game Reserve, but this takes 4.5 hours, so flying is the

Istanbul

19 June 2015

Istanbul is the ultimate “East meets West” city, spanning both Europe and Asia. Many cruises start/end in Istanbul, and cruise lines have realised that this fascinating city deserves some time spent there, and therefore now include an overnight in port. However I would also recommend that you extend your stay pre- or post-cruise in order to make the most of this wonderful place, as there is so muc

Cruise: how to choose your cabin

19 June 2015

1. Type: Firstly decide on whether you are looking for an inside, ocean view, balcony cabin or suite. Take into consideration the size of the cabin, whether you might be claustrophobic, prefer a view (can check the weather when you wake up, and see the world go by), would like your own balcony to sit out on and get fresh air, whether you require entertaining space, space for a large family, conci

Croatia, Montenegro & Venice cruise on Azamara Quest - the cruise

23 July 2014

I travelled on my own on this holiday – Azamara is great for solo travellers due to the following reasons: Single supplements as low as 25% on selected cruises Small ships so more opportunity to get to know other guests and crew Officers and crew go out of their way to look after people on their own Special events for solo travellers e.g. hosted lunches and dinners. The lunch I attended was

Croatia, Montenegro & Venice cruise on Azamara Quest - the itinerary

23 July 2014

For my personal holiday this summer I did a back to back cruise 14 night cruise on Azamara Quest. Itinerary: Athens – Chania, Crete – Day at sea – Kotor, Montenegro – Dubrovnik, Croatia – Korcula, Croatia – Venice (2 days) – Zadar, Croatia - Split, Croatia (overnight in port) – Hvar, Croatia (overnight in port) – Kotor, Montenegro – Dubrovnik, Croatia – Venice (overnight in port) Ports of cal

Baltic Cruise on Azamara Quest - the ship

13 April 2014

Each year I try to get away over my birthday - last year was Prague, and this year I did a Baltic cruise on-board one of my favourite cruise ships, the Azamara Quest. The itinerary started in Stockholm and ended in Copenhagen. It included calls at Helsinki, St Petersburg, Tallinn, Kiel, Warnemunde and Travemunde. The Azamara Quest is a premium ship which is small, with a relaxed style, refined

Baltic Cruise on Azamara Quest - the itinerary

11 September 2013

Stockholm: This was our embarkation port, and we overnighted here before sailing the next afternoon. This is something Azamara is good at - allowing a couple of days in some ports, and sailing late at night to allow you to go ashore in the evening if you wish. Having been to Stockholm a couple of times before, I took the hop-on hop-off bus round the city. It is a great way to see everything in

Marrakech and Atlas Mts

20 December 2012

II decided I needed a break at the end of the year, and chose Morocco as somewhere close to home that I wanted to explore. Morocco has culture, scenery and clear distinctions between the old town medina in Marrakech, the new Palmeraie area, and the beautiful mountains. I knew of several places I wanted to see, and ended up staying in three places over four nights - hardly a relaxing holiday!

Niagara, Toronto & Ottawa - Ontario, Canada

12 November 2012

Many people visit the east coast of Canada as part of a multi-centre holiday and, quite often, will visit the Niagara Falls region as a daytrip from Toronto. On my trip we went purely to Ontario and we stayed in Niagara, Toronto and Ottawa. Having flown into Toronto we transferred to Niagara, and checked into the Sheraton on the Falls hotel into a Falls view room – it’s definitely worth upgradi

Paris weekend

08 November 2012

It was recently my friend’s birthday and, as she had never been to Paris, she decided that she just had to visit the French capital before she hit the big 40! We decided to go for two nights and make it a long weekend. The Eurostar train service makes these sorts of trips very easy and manageable, with comfortable trains running frequently. We stayed at the lovely boutique hotel, Hotel Littre

Dusit Thani Maldives

04 October 2012

I have just returned from 2 1/2 days at the Dusit Thani (yes I know - far too short!), and had the most amazing time. I am lucky enough to have experienced many luxury hotels both in the Maldives and around the world, and fell in love with this place. Recently opened, in February 2012, the Dusit Thani, situated in the Baa Atoll, is a perfect blend of Thai and Maldivian hospitality. It's a wonderfu

Going solo in Prague

31 July 2012

For my birthday I decided to visit Prague for 5 days - somewhere I'd always wanted to go. Travelling anywhere alone can be a little bit daunting but I had no trouble at all, and felt safe and welcome wherever I went. I chose a boutique hotel, the Archibald at Charles Bridge, having done hours of research, and am so glad that I did as it was the perfect choice in the perfect location. The hote

Maldives

18 May 2009

Recently I was lucky enough to be invited to go on an educational trip to the Maldives. With the Maldives being a popular destination for honeymoons, anniversaries and luxury exotic holidays, it was a wonderful opportunity to see some of the islands for myself, and see what the different hotels have to offer. We visited a total of 8 properties, and did in-depth "site inspections" of each one, to

Launch of cruiseship Celebrity Solstice

18 December 2008

The launch of a cruiseship is always a special occasion, but this time was the first one I'd attended in the US. Firstly I was very surprised just how close Port Everglades cruise terminal is to both Fort Lauderdale airport and good hotels in the area for pre and post cruise stays. Even flying in and out of Miami airport, as we did, was an easy 40 minute taxi journey. Solstice is the newest s

Northern Lights, Norway

16 December 2008

HURTIGRUTEN'S MS TROLLFJORD TROMSO - KIRKENES This year saw a chance to tick off another thing on my list of things to see/do in my lifetime - seeing the Northern Lights! You may have seen the TV programme earlier this year with Joanna Lumley fulfilling her dream of seeing them, and being awestruck at the sight - well, it happened to me too. There is never any guarantee of seeing the Northern

Perth + APT Western Wildflowers Wilderness tour

16 December 2008

As one of the Australian Tourist Board's Premier agent I aim to visit Australia every year, and try to see and do things that I haven't covered before. My sister and her family live in Perth, and therefore Perth is normally always included in my trips, and this year was no exception. This October I took my dad with me (mum had been over for 2 months earlier in the year for the birth of her 3rd g

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