Scarlett MacGregor

My expertise

Europe
Accessible Travel
Sustainability
LGBTQ+ Friendly
Costa Rica

I'm based in

Newcastle-upon-Tyne

Available for new enquiries

Let's plan something good.

Hi, I'm Scarlett, a Travel Counsellor based in Newcastle upon Tyne.

Travel has been part of my life for as long as I can remember. From family holidays growing up to planning my own adventures the moment I could, discovering the world has always felt natural to me. After studying Travel and Tourism as a school leaver, my career initially took me into the legal sector and later higher education administration, where organising corporate and academic travel became part of my day-to-day work.

It was there I realised the part I loved most wasn’t the paperwork or logistics, it was crafting the travel itself.

In 2021 I stepped into the travel industry professionally and haven’t looked back since. Today I help my clients create travel experiences that are completely personal to them, whether that’s a once-in-a-lifetime honeymoon, a much-needed sunshine escape, or a meaningful bucket-list trip.

A big part of my work is helping travellers find options that align with their values. I specialise in sourcing ethical, cruelty-free and inclusive travel, whether that means avoiding animal exploitation experiences, recommending LGBTQIA+ friendly destinations, or finding suppliers who take sustainability seriously.

Some of the wonderful trips I’ve helped plan include a bespoke honeymoon to Costa Rica, a dream trip to Minneapolis for a Prince superfan, and countless sunshine getaways to favourites like Tenerife and Benidorm. Personally, Mexico has completely stolen my heart and remains one of my favourite destinations in the Caribbean.

I live in Newcastle with my partner Dean and our daughter Lilith. Becoming a parent has given me a whole new appreciation for travel that is both memorable and manageable, especially when life is busy.

When you book with me, you’ll have a personal travel expert looking after every detail. I treat every trip as if it were my own, offering honest advice, thoughtful planning and support from the first conversation to the moment you return home.

And because I work with Travel Counsellors, every booking is protected by our unique Financial Trust, meaning every penny you spend is 100% financially secure.

If you’re dreaming about your next adventure, I’d love to help you bring it to life.

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Explore my guides and blogs

Why Atrium Palace in Rhodes Was the Perfect Family Luxury Escape

Why Atrium Palace in Rhodes Was the Perfect Family Luxury Escape

When most people imagine a luxury family resort during peak season, they probably picture crowded pools, noisy buffet restaurants and the daily struggle to find a sunbed. That's honestly what I expected too. But our stay at Atrium Palace Thalasso Spa Resort & Villas in Rhodes turned out to be completly different. Located in the quieter area of Kalathos near Lindos, the resort somehow managed to

17 May 2026 5   min read

Taking My First Big Step Into Sustainable Travel

Taking My First Big Step Into Sustainable Travel

This year I decided to do something a little bit outside my comfort zone: I’ve applied for TTG’s Sustainable Travel Heroes Ambassador programme. For anyone who hasn’t come across it, TTG’s initiative brings together travel professionals who care about making holidays better for the planet, for local communities and for wildlife. It is not about having everything “perfect”, but about being willing

27 Mar 2026 5   min read

Honeymoon in Costa Rica: Katie & Kerri’s Wild, Romantic Adventure

Honeymoon in Costa Rica: Katie & Kerri’s Wild, Romantic Adventure

Katie and Kerri wanted a honeymoon that felt meaningful, full of wildlife and adventure, but with plenty of comfort and relaxation too. Together we designed a two week journey through Costa Rica that they later described as: “Amazing! Genuinely the best holiday we’ve both ever had.” Here is how their itinerary unfolded.

08 Mar 2026 5   min read

Pura Vida: Why Costa Rica Might be Your Next Great Adventure

Pura Vida: Why Costa Rica Might be Your Next Great Adventure

Adventure Seeker. Memory Maker. Travel Counsellor. If you're dreaming of a holiday that's more than just sun and sand, let me introduce you to Costa Rica - a country that takes your breath away one rainforest, one toucan, and one zip-line at a time. Sustainable by Nature Costa Rica isn't just green in colour - it's green to it's core values. Powered by 99% renewable energy, this eco-conscious co

27 Jul 2025 5   min read

What my customers say

We booked our Costa Rica honeymoon with Scarlett MacGregor and felt looked after from the very first conversation. As a vegan, same–sex couple we needed a trip that reflected our values around inclusion, animal welfare and sustainability, and Scarlett really got that. She created a multi–stop itinerary that flowed beautifully, with transfers and excursions we would never have been able to organise so smoothly on our own. Everywhere we stayed we felt safe, welcomed and catered for, with great vegan options and thoughtful, nature–friendly activities. Highlights included Tortuguero, where we felt completely immersed in the rainforest, zip–lining over the cloud forest in Monteverde, and incredible wildlife experiences where animals were always respected in their natural environment. Throughout the planning, Scarlett was patient as we changed our minds, and always available for questions. When an excursion booking didn’t show on the hotel system, she resolved it quickly despite the time difference, which really reassured us. We would 100% recommend Scarlett to other LGBTQIA+ travellers and anyone who wants a trip that truly reflects their values. We came home feeling like we’d had a once–in–a–lifetime honeymoon, with a much lighter footprint than we thought possible.

Katie & Kerri Sloan

Newcastle upon Tyne

Scarlett took any hassles out of booking as she listened to our needs, destination preference and budget and presented us with options to choose from. She was easy to contact for any queries, and arranged special assistance at the airports and with Easy jet. She checked us in taking away the hassles of doing so, with our boarding cards mailed directly to us. She kept us up to date with everything, such as flight and transfer times. Also, the happy birthday message was a nice personal touch! Very professional from start from to finish! We would definitely recommend! Thanks Scarlet, you're a star!!!

Douglas and Michelle Hunter

Gateshead

Scarlett did all the work involved in arranging our trip to Alou Sol Hotel in Tenerife via Jet2. She went above & beyond what we expected Saving us many hours of trawling on the internet looking for the hotels & flights. The hotel was fabulous & staff at hotel were very polite & helpful. Flight & transfers with Jet2 were simple & the friendly staff guided us all the way.

Gordon Meade

Perth

I visited Minneapolis, the birthplace of the Minneapolis Sound I've adored since I was two years old. I toured Paisley Park, Prince's residence, and visited 1st Avenue, where much of Purple Rain was filmed. I also saw the St. Paul and Minneapolis Funk All Stars perform live and met St. Paul himself, who was involved in the Minneapolis Sound and starred in Purple Rain. My stay at the Hilton Garden Inn was excellent, with friendly staff, good food, and great facilities. The booking and support process with Scarlett as my Travel Counsellor was exemplary!

Douglas Hunter

Gateshead

Scarlett was a dream to work with, very knowledgeable, and hit all my criteria I was looking for with my booking.

Rebecca Mercer-Jones

Newcastle-upon-Tyne

Ten out of ten for excellent & professional service.

Angela McCallum

Holywell, Northumberland

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

0191 916 8830

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Finding your match...

Every unforgettable journey starts with the right person by your side.