Shona Darroch

My expertise

Universal
Disney
Couples
Groups
Multi-Generational Travel
All-Inclusive
Ocean Cruise
River Cruise

I'm based in

Inverclyde

Available for new enquiries

From first step to final sunset: memory‑making journeys for families and friends!

I truly believe I have the best job in the world: creating unforgettable memories for people on their holidays. For me, it’s all about being a small but meaningful part in the amazing memories my customers make with their loved ones. As a Travel Counsellor, my mission is to ensure every customer enjoys a trip of a lifetime, full of joy, adventure, and relaxation. I care deeply about every customer, and my aim is to provide exceptional, personalised service that goes above and beyond your expectations.

To make this happen, I take the time to ask thoughtful questions and truly get to know you, your passions, your travel dreams, the things that make you happiest. Whether you love lazy beach days, thrilling excursions, or magical moments in Florida’s theme parks, I’ll tailor every detail so your holiday is truly yours.

In the last year, I’ve also developed a real knack for group bookings, sports travel, large family getaways, magical Orlando holidays, and unforgettable cruise escapes. Whether you’re organising a special celebration with friends, cheering on your team abroad, bringing multiple generations together, setting sail on a Mediterranean or Caribbean adventure, or planning the ultimate Orlando experience, I’m here to smooth every step and make sure everyone feels included.

What I love most is sharing in your excitement and being woven into the stories you’ll share for years to come. From choosing the perfect side of the ship for sunrise views to streamlining airport logistics, I fret the details so you can savour every special moment.

Booking with me means you’re backed by the Travel Counsellor family: full financial protection and 24/7 support for total peace of mind.

No matter how big or complex your trip, my goal is to make planning effortless and enjoyable.
If you’re ready for your next adventure, whether you need inspiration or already know your dream destination, I would be honoured to help you create unforgettable memories with your loved ones.

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Explore my guides and blogs

Orlando Theme Park Holidays: How To Do Disney & Universal Without Feeling Overwhelmed

Universal

Disney

Couples

Families

Multi-Generational Travel

United States

Orlando Theme Park Holidays: How To Do Disney & Universal Without Feeling Overwhelmed

Planning an Orlando holiday should feel magical, but for many families it quickly becomes overwhelming. Disney, Universal (now with the brand‑new Epic Universe), waterparks, villas, hotels, International Drive, park tickets, dining… the decisions just keep coming, and the costs add up fast. As a Disney Ambassador and Universal Expert, I see this all the time: excited families who are suddenly buri

22 Apr 2026 10   min read

Digital Detox Bliss: My Relaxing Escape to San Agustin, Gran Canaria.

Digital Detox Bliss: My Relaxing Escape to San Agustin, Gran Canaria.

At the end of last month, my husband and I escaped to the beautiful resort of San Agustín in Gran Canaria, and it was exactly the recharge I needed. Tucked away on the island’s south coast, San Agustín offers a slightly quieter vibe than its lively neighbour Playa del Inglés, perfect for those looking for sunshine, sea views, and a slower pace of life. From its soft, dark golden sands to the gentl

13 Oct 2025 3   min read

Savouring the Bordeaux Affair: A Luxurious Journey Aboard Scenic Diamond

Savouring the Bordeaux Affair: A Luxurious Journey Aboard Scenic Diamond

Our journey began with two delightful nights in the elegant city of Bordeaux, the heart of one of the world’s most renowned wine regions. Often referred to as “La Belle Endormie” (The Sleeping Beauty), Bordeaux is a UNESCO World Heritage Site, known for its grand 18th-century architecture, charming boulevards, and excellent food and wine. Home to over 7,000 châteaux, the city set the perfect scene

20 Jul 2025 3   min read

River vs. Ocean Cruising: Why More Travelers Are Choosing the Rivers

River vs. Ocean Cruising: Why More Travelers Are Choosing the Rivers

As a travel expert, I’ve always been fascinated by the evolution of cruising. Having recently attended the CLIA River Cruise Conference in Budapest and then embarked on a stunning voyage from Budapest to Vienna, I’ve seen firsthand why river cruising is capturing the hearts of people worldwide. For many, cruising has long been synonymous with vast ocean liners, exotic ports, and luxurious onboard

17 Mar 2025 4   min read

The First Few Weeks as a Travel Counsellor: A Rollercoaster of New Beginnings

The First Few Weeks as a Travel Counsellor: A Rollercoaster of New Beginnings

Launching my own travel business has been an adventure all its own, one that I never could have fully anticipated. The past few weeks have been a whirlwind of emotions, from exhilaration at securing my very first bookings to moments of doubt as I navigate the big transition from the corporate world to being self-employed. In these first few weeks, I’ve had the pleasure of planning trips to some i

11 Nov 2024 2   min read

What my customers say

Shona is always brilliant, creative and efficient !

E N

Glasgow

Perfection from travel consultant Shona as usual! This was our 4th time in Hurghada, and this hotel didn't disappoint. We had a deluxe beachfront apartment. It was perfect. I have mobility issue and had use of wheelchair. Shona arranged everything for us. Shona you are a star everything from airport to hotel and back was perfect. Massive thankyou Shona

T K

Greenock

Shona was very knowledgeable and efficient in dealing with my booking.

P F

Greenock

All the stars. Absolutely brilliant from start to finish. Shona was so helpful and genuinely cared about getting everything right. She checked in with me throughout, kept me updated and didn’t leave a single detail out. It made the whole experience feel easy and stress-free. Couldn’t recommend highly enough. Shona is a proper wee gem!

G H

Greenock

Fantastic service from Shona, presented a number of options for our requirements the helped us refine to get and book the holiday we were after. Can’t recommend highly enough.

I J

Falkirk

Shona has been incredible from the very start!

C J

Glasgow

Was able to help narrow down choices and remove stress from booking. Excellent service.

S M

Greenock

Shona was amazing! She was very patient and professional during our planning. We had to change our dates and move plans around and she never hesitated, just jumped in and made the adjustments with a smile. We will be coming back to her for all of our vacation planning!

T D

Winter Haven, Florida

Shona was very helpful and got us what we wanted, keeping us up to date with progress.

G L

Cambuslang

Brilliant service ,would highly recommend

M M

Greenock

What a lovely easy breezy experience with Shona. We gave Shona our budget and what we were looking for , for our family holiday . She handled everything from there. Shona gave us options and together we picked the best one . I have already recommended Shona to family and friends and will continue to do so for her lovely personal service .

L C

Greenock

Shona was absolutely fantastic! I was so indecisive and gave her so many options to look at but she was patient and managed to find me the most perfect trip to Florida! Would definitely book again with her and have recommended her to all my friends and family

L W

Port Glasgow

Super easy to contact Shona. Shona worked after hours to get the job done.

C B

Wemyss Bay

I honestly can’t thank Shona enough for helping me arrange not only 1 special holiday, (which unfortunately got cancelled due to the problems in the Middle East), she helped arrange another amazing once in a lifetime holiday to celebrate mine and my daughters big birthdays. Nothing is a bother at all, is in contact all the time. Does her utmost to get you the best she can and always has your budget, requirements and expectations at the forefront of everything. I have recommended her to anyone who will listen. And will always be a returning customer. Amazing customer service and a genuine lovely person.

C M

Greenock

Shona got us exactly what we wanted ( and more) . Would highly recommend her for your travel needs.

L M

Greenock

Great experience with Shona, got me exactly what I was looking for . Great communication.

S M

Greenock

Super helpful and knowledgeable.

K I

Chester

Shona is extremely knowledgeable and exceptionally helpful. Always bubbly and spends time to understand your requirements.

A F

Kilmarnock

Would use Shona again without a shadow of doubt, all the hard work is done for you, we just have to choose which option we preferred.

A G

Gourock

Shona was absolutely wonderful and very patient to make sure we booked the holiday to tick all of our preferences. We will definitely use her again as it gave me total reassurance when booking a big trip. Shona was so enthusiastic about booking our holiday and we felt we received a top class service.

S A

West Sussex

Shona was a delight to deal with, never too pushy, even when we were dragging our heels! She understood the brief and changes to the brief, and further changes! Always with the ability to find a couple of suitable options. Can't wait for the trip now!

N M

Colintraive

Shona is such a lovely person and very helpful when it comes to getting your holiday organised. She made my life so much easier.

M M

Glasgow

Already before I have even had my holiday. Shona is at the end of the phone. Great service.

N M

Greenock

Shona was extremely quick to understand what we were looking for and delivered great options. Nothing was too much trouble and she was brilliant to deal with. Would have no concerns with using Shona again and passing on her details to friends and family.

K G

Glasgow

We have now booked with Shona for the past 2 holidays now and I really don't see us going anywhere else, Shona is an absolute delight from start to finish, Shona takes care of everything and makes the whole booking experience stress free and all we do Is just look forward to our amazing family holiday, Shona also likes to go above and beyond. The small personal touches just make it extra special.

A L

Greenock

Just used Shona for booking up a family holiday and she was brilliant. Gave us a few options and lots of information. Already in the early stages of booking a couples holiday next year as well.

D E

Greenock

Shona organised my first trip to Gran Canaria, and her service has been absolutely top-notch! She’s the best, nothing slips past her and she doesn’t forget the wee details. Her communication is fantastic and makes everything so easy from start to finish. Couldn’t recommend her more!

G H

Greenock

Excellent customer service. Thank you.

R M

Prestwick

I had the best experience with Shona. Booking a holiday has never been so much fun and so stress free. The advice regarding airports, transfers & best hotel v apartments for our family need was invaluable. I would highly recommend Shona and am planning to use her for my 2027 booking very soon. She was an absolute delight to deal with.

J A

Inverkip

Shona has provided the personal touch that is missing with most holiday companies these days. Great to deal with and nothing is a bother for her. Excellent service, will be recommending Shona to family and friends.

A M

Greenock

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01475 440022

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Finding your match...

Every unforgettable journey starts with the right person by your side.