Susan Sheehan

I'm based in

Harrogate

Available for new enquiries

It's Nice To Meet You

Hi my name is Sue. I am based in the beautiful spa town of Harrogate and am married with two daughters in their early twenties. Together we have been lucky enough to travel all over the world – experiencing family holidays, luxury breaks and long-haul, tailor made excursions.

I have worked in several areas of the travel and tourism industry for over 30 years – from working in a high street travel agency (where I was constantly awarded as an ‘A’ performer), to providing business travel for a large corporate company, and even being a ground agent at Leeds-Bradford airport. All of these positions have helped me to achieve high levels of experience and exceptional customer service that I will be able to apply to your enquiry.

Having travelled extensively during my career, I have first hand knowledge of many destinations including Australia, the Far East, Fiji, USA and the Caribbean, amongst many European beach locations including the Balearics, Canaries, Cyprus, Portugal, Mainland Spain and Turkey. I also love going on European city breaks, my favourites being Rome & Prague, although having also visited Venice, Nice and Paris. I can certainly give you great tips on what to see and do in all of these destinations and the best ways of experiencing the local culture that surrounds them.

My passion for travel will guarantee that you receive the best possible service and competitive pricing at all times, and as Travel Counsellors are an independent company, I have access to hundreds of accommodations, flights and essentials that can be tailored to your specific requirements - whether it is a family holiday, a cruise, a late deal or a special occasion, your perfect holiday experience can be created from start to finish.

It would be my pleasure to help organise your holiday within the comfort of your own home, whilst also helping you save a great deal of time and money. Please feel free to contact me by phone where we can have a one to one conversation at a time that suits you, or send me an email with your full requirements and I will reply with the relevant information as soon as possible.

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What my customers say

Excellent service Great help very professional

Paul Elkins

Bradford

Sue is amazing!

Denise Newby

Ripon

Helpful and full of information, an absolute pleasure!

Michelle Crowhurst

Harrogate

Sue always offers a great, personable and friendly service. She has great advice and tips and goes above and beyond to find the right spot.

Karen Collinge

Harrogate

Sue is so very very helpful and accommodating. Goes above and beyond to get to where we want to be with price and choice of destination/accommodation. Such a genuine honest lady who makes the process so much more straight forward.

Gemma Sanderson

Harrogate

Travel is stressful so having the ability to contact a consultant such as Susan is fantastic. Susan has helped us plan business and personal travel including hotels, flights and trains she is so helpful and very friendly. Highly recommend her.

Andrew Fawcett

Harrogate

Excellent service and communication

Paul Elkins

Bradford

Sue was brilliant in helping us with our holiday. Sending us lots of options and giving us advice on destinations she’s travelled to and would recommend herself. She ensured we got the best deal and now we can’t wait until our holiday!

Kate Sheehan

HARROGATE

Susan never fails to come up with a selection of options to meet our wish list, including places we wouldn't have thought of. I know I can rely on her support if anything goes wrong while we're away. She's very caring & efficient

Sarah Chadwick

Strensall, York

Fantastic experience. Susan could not have done more. Efficient, informative, so easy to talk to. I cannot be more pleased. Huge thanks to Susan.

Glenys Turner

Harrogate

Susan has been exceptional at helping me find the perfect holiday for my family within the budget. She thinks of everything and nothing is too much trouble. I would recommend Susan to friends and family.

Kristina Dunn

Knaresborough

Great service as always!

Jackie Young

Knaresborough

Sue is always super helpful and finds us the best holidays for the best deals! Wouldn’t book anywhere else.

Kate Sheehan

HARROGATE

Makes planning your holiday easy and pleasurable Great communication Highly recommend

Denise Newby

Knaresborough

Fantastic service as always. Thanks for all your help finding a great holiday for us all

Clare Ingleby

HARROGATE

If I need travel help in the future I'm more than happy to use Susan again, would definitely recommend

Frederick Hicks

Harrogate

Sue was very kind and took her time with me. I am so grateful for your patience with me and for your advice

Janet Seager

Knaresborough

Sue was great in arranging our last minute visit to Paris for the World Rugby and went above & beyond her normal working hours to book everything for us.

Deborah Gray

Tadcaster

Susan was warm, helpful and patient - lovely manner and willingness to help. Thoughtful planning of long haul flight timings with children. Very happy to have used her.

Gemma Sanderson

Harrogate

Excellent Service as always

John Allison

Knaresborough

Very helpful with last minute problems. Always reliable and gets back to you when she says she will.

Jaqueline Young

Knaresborough

Susan is personable and approachable whilst being knowledgeable, understanding and customer focused! Her key strength is understanding exactly what the customer is looking for and delivering, quickly and efficiently. For me and my family, Susan provided an excellent selection of holidays that ALL met criteria set, the difficulty was choosing which holiday to pick! Thank you Susan, I look forward to using your services again in the future.

Heidi Birch

Knaresborough

Sue is amazing and gave us Customer service at its highest level. We wanted to book a cruise and having never done one before needed guidance. Sue was so helpful , researched lots and gave us lots of options and answered numerous questions including phoning the cruise line several times on our behalf. Nothing was too much trouble. It is rare to find such exceptional customer service in our modern society. We would highly recommend Sue and will be using her to book our future adventures and the boring stuff like travel insurance !

Lesley Tunbridge

Harrogate

Great service would use you again. Thank you Susan

Jennifer Gaunt

Harrogate

Sue is brilliant and always advises us on the best holidays and deals. We always book with Sue and know she’s the best travel counsellor around! We would never go elsewhere.

Kate Sheehan

York

Very Helpful and knowledgeable. Nothing was too much trouble

Paul Elkins

Bradford

Susan always listens to the changing needs of my family & is pro-active in looking into various options, putting each part of the trop together, taking the headache out of it for me & making it easy to get something booked. She's my go to every time.

Sarah Chadwick

York

Susan’s service is personal, attentive and spot on!

Miranda Pye

Harrogate

Susan listened to everything we requested for our holiday, and was very polite and nothing too small was a problem to ask and kept us updated through the beginning to the end, Susan found everything we wanted for our coming holiday.

Lance Williams

Knaresborough

Susan was so efficient and helpful and a real pleasure to speak to. I will definitely be using her again and recommending her to all my friends. Thank you Susan

Deborah Gray

Wetherby

I have already recommended Sue to friends and colleagues

Jacqueline Young

Knaresborough

Hi Susan, back from Paris. Wonderful weekend. Exquisite hotel. Flights excellent. Brilliant all round. Thanks for your help with this, 1st class as always

Christophen Britton

Harrogate

Excellent service as always from Sue Takes the stress out of booking a holiday as I know it is always done right

Annabel Davison

Harrogate

It is always a pleasure working with Susan to find our perfect holiday. She gives us the best recommendations based on our preferences and manages to narrow down the best options once we have defined our shortlist. Sue takes the pain out of booking a holiday and I have recommended her services to many friends and family

Alexander Malam

York

Sue is friendly, highly knowledgeable and professional. I can always trust her advice and nothing is too much trouble

Gillian Bacon

Wetherby

Fantastic service from sue which took all the stress out if booking a holiday . Will defo Use again!

Lara Griffiths

Wetherby

Susan was so helpful and on hand to help us sort our honeymoon with a short turnaround. She was really knowledgeable about the area and we really appreciated her expertise! Will definitely book with her again! Thank you.

Ana-Maria Blane Hernandez

Harrogate

Excellent customer service from Susan.

Christopher Britton

Harrogate

Sue is an absolute delight! She's so friendly and helpful! She answered all my questions and gave me lots of advise on my travel destination and 'must do' things whilst I'm there! She also gave me insight into current covid travel restrictions/measures. Can't recommend her highly enough she's an absolute asset to tour company!

Amy Sheehan

Knaresborough

Amazing service as always.

Zoe Fletcher

Harrogate

Susan went above and beyond to help us organise our dream honeymoon - I haven't stopped talking about the holiday or her incredible support (&patience) since we booked!

Sarah Martin

Leeds

Very pleasant and helpful

Jennifer Gaunt

Harrogate

Susan goes the extra mile to meet all requirements & secure the best price. I'd highly recommend her friendly, personalised service.

KEITH Hill

York

I always carry around a few of Susan's business card to give out to people as I always find her service outstanding

Louise Teare

York

Sue listened to our requirements for a first time cruise holiday and made suitable recommendations for our trip. She answered any queries we had using her experience, we are now looking forward to our holiday next year thanks to all her help

Shane Tench

Harrogate

Great experience & very helpful advisor

Gordon Flower

KNARESBOROUGH

Already recommended Susan to all my friends & family. 1st class service

Elaine Rushbrooke

Weeton

Sue was brilliant, literally took care of everything. Would highly recommend

William Swift

Bradford

Sue was excellent from start to finish and I would highly recommend her services to everyone I know

Helen Worden

KNARESBOROUGH

Great at tailoring the clients wishes. Very helpful

David Holman

Knaresborough

A very professional service and always there to answer questions and give advice

Stephen Ashworth

Leeds

Sue has been an absolute pleasure to deal with. She made the whole process of finding the perfect family holiday very easy, with great advise and recommendations and was very patient with our numerous requests and changes!

Alexander Malam

York/Strensall

Excellence service & support

Christopher Holloway

Harrogate

Always a pleasure booking my holidays through Travel Counsellors. I always receive good advice & service from Sue Sheehan and will continue to recommend her to friends & family

Gillian Bacon

Wetherby

We set quite a task for a trip to Australia & New Zealand but all the plans look brilliant. Thank you Sue for all your hard work to make this a trip of a lifetime

Linda Dalby

Harrogate

Sue always keeps working until the holiday is exactly as you want it. Thank you Sue

Patricia Straker

Wetherby

Very professional & friendly, nothing was too much trouble

S Longley

Harrogate

Brilliant service as always

Jacqueline Young

Knaresborough

Great service, always spot on. Have and will continue to recommend to friends & family

Christopher Teare

York

Excellent Service

John Allison

Knaresborough

Sue always goes above & beyond!

Michelle Crowhirst

Harrogate

Sue was very helpful and arranged a great trip for me to see the Tour De France cycle race

James Smith JR

Harrogate

Susan was very professional, friendly and helpful, everything was very straightforward and easy to understand

Emma Slater

Leeds

Susan was really helpful, efficient and quick to respond

Christopher Britton

Harrogate

Thanks to Sue I'm going on a great holiday to Barbados!

David Holman

Knaresborough

Sue has been great finding a family holiday for us and our parents as well. She has save me a lot of time and expense, I will be recommending her to my friends & colleagues

Jennifer Wright

Wetherby

Helpful as always

Sarah Chadwick

York

Sue has been amazing throughout the whole process. She found us exactly what we wanted at exactly what we wanted to pay. I wouldn't use anyone else! Thank you x

Jodie Crowe

Harrogate

Straightforward, easy communication - Sue took all the hassle out of booking my holiday.

Helen Sunderland

Harrogate

Excellent friendly service, extremely helpful in making a number of changes from the initial quote to make the trip ideal for us and always quick to respond. I feel confident and safe using Travel Counsellors and would seek their help in the future in planning such trips.

Teresa McCreesh

Ripon

Excellent service as usual!

Stephen Ashton

Leeds

Sue is amazing and always meets our travel needs! Can't wait for our next holiday that she has booked.

Kate Sheehan

Harrogate

Fast, efficient and tailored to our requirements. We will be using Susan again and have already passed her details to our friends. Thank you

Patricia Harwood

Harrogate

Absolutely brilliant service will definitely recommend!

Louise Smith

harrogate

Excellent and friendly service

Jacqueline Young

Knaresborough

Speedy response, great & honest feedback

Cherie Cummings

Harrogate

Sue was extremely helpful from start to finish. She was also so efficient in terms of communication - even completing my booking on a Saturday morning which ensured I received the best accommodation rate. She was excellent at offering a range of choices for me, all close to my outlined budget. I will definitely use Sue again and have recommended to all my friends

Charlotte Monkman

Harrogate

Susan was so very helpful, kind and patient. I've already recommended her services to friends and family and I'm sure they will be booking something with her soon!

Sarah Martin

Harrogate

Always a great personal service with Susan Sheehan.

Annabel Davison

Harrogate

Sue has been super helpful, taking all the stress of organizing travel, accommodation and tickets away and leaving us to just look forward to going

Michelle Crowhurst

Harrogate

Fantastic service from start to finish. Thanks to Sue, the family & I are looking forward to our amazing holiday next year, we can now sit back and relax knowing that Sue has it all covered. I would strongly recommend Sue and her quality service

Heidi Birch

Harrogate

Fabulous service!

Sharron Carmen

Harrogate

Excellent as usual. Definitely recommended to friends & family - great service

Deborah Clarke

Harrogate

Excellent & quick service from Sue, easy to understand and all the details in plain English. Will use Sue again with no hesitation

Richard Smith

Harrogate

I have already recommended Sue to friends and family. Great service!

Louise Teare

York

Sue was amazing from start to finish as always! 5* service and so friendly & helpful. Highly recommended

George Sunderland

Harrogate

Excellent service and always happy to help.

Craig Simpson

York

Sue is so helpful. I have already given Sue's details to my friends and work colleagues.

Lynne Webster

Harrogate

I greatly value Sue's expertise and friendly manner - I wouldn't dream of booking my holidays through anyone else.

Gillian Bacon

Wetherby

Nothing was too much trouble to Sue. Everything that was suggested was seen to. We would strongly recommend her to others.

Thomas Brodie

Harrogate

Sue is very professional and has a friendly way of dealing with clients

Graham Straker

Wetherby

We wouldn't use anyone else. Susan is extremely efficient, helpful and friendly. She always goes out of her way to help as she did last year when we went to the Isle of Man. On booking all the sea view rooms were booked, or so they said. Just before we went Susan rang the hotel directly and secured us 2 sea facing rooms which were lovely. That is service I would say! She is now a good friend to us.

Rosemary Herbert

Wetherby

Fantastic as always!!

Kate Sheehan

Harrogate

Susan was amazing! Nothing was too much trouble. Would definitely speak to Susan again when booking another holiday and have already recommended her to my friends. Thank you Deborah

Deborah Clarke

Harrogate

My very specific needs were listened to, understood and acted upon - brilliant service.

Lynne Webster

Harrogate

This is the second time we have used Susan and we couldn't be happier. Great customer service and really feel she took the time to help make our honeymoon perfect! Thanks again Sue!!

Daniel Williams

Leeds

Sue always understands what we are looking for and goes out of her way to put together a fabulous holiday. Sue is a lovely person and always a pleasure to book through.

Gillian Bacon

Wetherby

Sue was so helpful and made sure she found our perfect holiday for Summer 2017, we can't wait to go. I would absolutely recommend her to everyone and will be booking with her again.

Craig Simpson

Harrogate

Sue was really helpful and guided us through picking our honeymoon, we would recommend Sue to anyone when making their wedding or honeymoon arrangements.

David Bloor

Harrogate

Just to let you know we had a wonderful time in Amsterdam. Thank you so much for selecting such a great hotel for us (Artemis), I will not hesitate in recommending you to all our friends and family

Stephen Rigby

Harrogate

Sue was a great help as always. Professional yet friendly and attentive and understood exactly what I was looking for. I would not hesitate in recommending her.

Alexander Sheehan

Kelty, Fife

Very knowledgeable Travel Counsellor, I would have no problems in recommending Sue to anyone.

Thomas Brodie

Harrogate

Nothing too much trouble. First class service and response times.

Alan Woodward

Haworth

Susan is a hugely experienced travel agent who always gives excellent unbiased advice. I recommended Susan to my daughter and future son-in-law who went on to book a wonderful honeymoon with her.

Gillian Bacon

Wetherby

Sue has booked our holidays for a number of years and we have always found her very friendly but professional as well

Arthur Bates

Wetherby

I have used Susan for a few years now when she was with Thomas Cook and moved immediately with her to Travel Counsellors. I have already recommended her to several friends, I would not use anybody else now.

Rosemary Herbert

Wetherby

Sue provided me with excellent service from start to finish. She put together my perfect holiday. Brilliant trip can't wait for the next one, thank you!

Amy Sheehan

Harrogate

It was great to see you Sue and the flowers are lovely! You have done a great job as always, I shall be recommending you to all our friends

Carol Wood

Wetherby

We have always had excellent service from Sue Sheehan in the past and we expect our booking with Travel Counsellors will be of the same standard. First Class!!

Graham Straker

Wetherby

Sue is fab! She is so helpful and acts like a route map through a complicated travel organizational jungle

Robin Sheehan

Manchester

Thanks Sue you were superb! We are really looking forward to our holiday next year.

Denise Webster

Harrogate

Thank you Sue for your help in booking Disney in December. Really appreciate all your hard work and advice!

Olivia Tiso

Knaresborough

Sue is awesome!! She has saved me hundreds of pounds on my world travels and she has made it easy when navigating the nightmare of insurance and medical cover. I cannot recommend her highly enough to deal with all your travel needs.

Robin Sheehan

Manchester

Sue is awesome!! She has saved me hundreds of pounds on my world travels and she has made it easy when navigating the nightmare of insurance and medical cover. I cannot recommend her highly enough to deal with all your travel needs.

Robin Sheehan

Manchester

Just returned from the Azuline Bergantin in San Antonio Bay. The holiday was amazing, everything was spot on and it was such a lovely place. Thank you Sue for sorting it all out for us and for all your hard work, we will be in touch soon for the next one!

Lucy Allan

Harrogate

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Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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