We had decided to go to Thailand for a holiday, but had very little idea of what we wanted to do (other than see elephants!). Very quickly, Suzanne put together a great itinerary that met our budget and had us excited about our trip! So many thanks Suzanne, looking forward to a great trip later this year!

Wherever we want to go Suzanne has the knowledge and experience to take away all the hassle and ensure an effortless trouble free trip. If ever there’s an issue she sorts it instantly. Can’t recommend highly enough . Brilliant !

Trying to suit a party of seven people with different ideas thought was imposable but some how Suzanne managed to do it with loosing her cool. Alan G

Suzanne has recently booked a holiday in Galapagos for me. She organises everything and also sent a calendar of what you see in which month so you choose when to go so you see what you want to. Recently disabled she also booked disability access to give me assistance at the airports which was so helpful. We had an amazing time and I can’t thank Suzanne enough for all her thought and ideas to get you the best experience and of course her hard work and dedication to her job. Thank you so much Suzanne. I had an amazing trip. Xx

I just wanted to say a massive thank you for all that you have done. The holiday was fantastic and that was down to you arranging it all the flights were perfect the accommodation excellent and your advice on which cruse company and ship would be best suited was exactly right. In addition I'm conscious I emailed you a considerable number of times regarding various 'silly matters' and nothing was ever too much trouble for you and always done extremely promptly and with a smile on your face. The pack you sent out was so valuable and the check-ins you did was very much appreciated. I have used travel counsellors for a number of years but this was the first time with yourself and I cannot recommend you enough you were absolutely fantastic and the service was second to none.

Suzanne has provided fantastic travel expertise & advice for over 10 years for the family. Every single trip has been superb. Our latest - a first trip to the Maldives was perfect - so well researched & gave us everything & more than we could have hoped for. Suzanne’s professionalism, dedication & desire to find your perfect holiday & amazing customer service are second to none. Thank you.

My family and I love to go on adventurous holidays, and in 2023 we decided that we wanted a trip of a lifetime to Costa Rica. We knew that we wanted to experience all that the country has to offer, from hiking volcanoes and exploring rainforests to whitewater rafting and surfing. We were so glad that we found Suzanne to help us plan our trip. She was brilliant at finding options that were perfect for us, and she was always available to answer our questions and make sure that everything was arranged. We spent two weeks in Costa Rica, and we did everything we had hoped for and more. We hiked to the top of Poazl Volcano, went whitewater rafting on the Balsa River, visited the Monteverde Cloud Forest, and learned to cook traditional Costa Rican dishes. We also went surfing, kayaking in mangrove swamps, and even visited a coffee plantation. Our trip was absolutely amazing, and we will never forget it. We made memories that will last a lifetime, and we know that we couldn't have had a better time without Suzanne's help. In the lead up to the holiday, Suzanne kept us informed and sorted out all of the admin details to do with visas, flights, and transfers. She was always responsive to our emails and calls, and she made sure that everything was taken care of. We would highly recommend Suzanne to anyone who is planning a trip. She is a true expert, and she will help you to create an unforgettable vacation.

Recently went on ‘Suzanne recommended’ holiday to Rhodes. The whole trip was just as she suggested, the scenery, the friendly people , the local trips and the fantastic food! We had a great holiday but were always mindful that if anything major went wrong we could contact Suzanne for advice and support at any time . Great friendly service and excellent support.

I have dealt with Suzanne Barney for many years and would recommend her to any individual or company. All travel arrangements with her are superb including finding hotels transfers etc. Nothing is too much trouble for her and she gives one great confidence that your holiday/ travel arrangements will be trouble free. Recently went on a Norwegian cruise arranged through Suzanne including transfers and hotel stays: everything ran like clockwork . Just prior to that went to Porto for a few nights with friends. Suzanne made all the arrangements including finding a choice of hotels, flights, transfers etc. All at short notice. My friends were very complimentary. I cannot speak more highly of her. A wonderful travel agent and a lovely, charming lady who truly knows her business.

Suzanne has provided both Business and private travel services and has never let me down. 0700hrs on a Sunday morning dealing with a cancelled flight in her pj's is above and beyond. Highly recommended :)

Very helpful, gave some good advice about my holiday to lanzarote and great places to stay and managed to find it cheaper than anywhere else I look. Would recommend in a heartbeat

We have booked our last two holidays through Suzanne and the service provided has been exemplary. At all times she kept us upto date with latest covid travel restrictions and how this would impact us and what we had to do to travel. I would happily recommend Suzanne to anyone looking to book a holiday.

Having tailor made a few holidays for us it is reassuring to know you are on the end of the phone at any time to sort things out. I would highly recommend your services as any worries are taken care of by you

We really can’t thank Suzanne enough for all the help she has given us over the years in recommending exactly what we want in a holiday anywhere in the world. Nothing is too much trouble, and is always done in a very professional, helpful and friendly way. Also wonderful to know that wherever we are, if we were to encounter a problem of any sort, Suzanne will always be at the other end of the phone and will sort it for us! First class service from a lovely lady. Can highly recommend booking through Suzanne for a stress free holiday.

Suzanne takes all the stress out of booking holidays and I always feel safe and secure whilst away that if there was any problems it would soon be resolved by Suzanne. As was the case whilst in India just before COVID stuck Suzanne managed to get us flights home whilst everyone else spent hours on their phones etc trying to get flights sorted. She even contacted the airport parking representatives and changed the terminal where we were flying into to pick up our car. On deciding upon a new holiday destination Suzanne wealth of knowledge is vast from all her years in the travel industry and I trust her implicitly

Always really helpful and planned my travels. Never had any hiccoughs with the plans Great service Thank you

Suzanne was friendly and super helpful when we booked our trip to Lapland. She responded to all our questions quickly and sorted everything out including our passenger locator forms. Would highly recommend her services.

We have used Suzanne’s services for both business trips and personal holidays. Throughout the process, Suzanne has kept us updated with current travel advice which has been invaluable. Nothing is too much trouble for her and responds to any questions or concerns you may have and goes above and beyond. Our BA flights to Thailand had been cancelled without any previous notice but, Suzanne informed us immediately then managed to get us an outstanding flight with Emirates on business class for a fraction of the usual cost. I can’t recommend her highly enough. Her travel knowledge and duty of care is priceless.

We were devastated when our trip to new Zealand and Australia was cancelled due to Covid in 2020 but having used Suzanne for previous (complex) trips, we were confident that she would sort out all the bookings and keep us informed of our options. This took a lot of the "sting" out of the situation and we were under no stress trying to get refunds etc. We are now just waiting for Suzanne to rebook our trip for us for later this year. We would never use anyone else for our big trips and would highly recommend Suzanne and Travel Councillors.

Suzanne is 100% reliable. She gives her utmost. You can tell she loves her job. I will be using her service for future bookings. Thank you.

I contacted Suzanne Barney last year to arrange a holiday for us somewhere where covid restrictions weren’t too strict. I knew Suzanne would come up trumps as we had booked through her several times before ie Mojacar Florida and Dubai. She suggested Madeira , which is somewhere we had never considered. She sent us loads of information about the area, was really really helpful in sorting out the Madeira covid paperwork for us and sorting out all the paperwork for returning to Uk.Her help was immense and meant we could enjoy the holiday and not worry about having the correct paperwork required. We had a fabulous time, the hotel/food was excellent, so good in fact we are considering returning this year. Suzanne really made the holiday for us, nothing was too much trouble, and we can’t thank her enough for all her help. She’s one in a million.

Suzanne offers a truly old fashioned personal service as a travel agent. Nothing is too much trouble and her attention to detail is outstanding. A safe pair of hands and a pleasure to deal with. I would recommend her services without qualification.

Suzannne has done three trips for us in the past few years, all very different. Nothing has been too much trouble and each trip has been fantastic. Will definitely be booking with her again when ready.

Suze is fantastic!! Takes the headaches of planning trips both complex and simple and works tirelessly to ensure that any eventuality is sorted out. Suze consulted and planned a big family gathering in Dubai for us and literally did everything including all the boarding passes and transfer company chasing while we were on the holiday. It felt like we had someone watching over us. A truly stellar service from someone who really knows her stuff!!

Suzanne has got to know us well over the years and always books us the sort of hotels that we really enjoy. She will sometimes suggest alternative flights to our destination which allow us more time away at less cost, always appreciated. However she really became invaluable during last week’s trip abroad. She booked our flights and talked us through, in general terms, the paperwork to allow us into Madeira. I started to do the paperwork but had endless queries which were quicker to resolve with Suzanne. She always seems to be near a phone and occasionally when she isn’t she always makes a point of phoning back as soon as she can regardless of what time we phone or email. We really appreciated her filling in our Locator form for us while we were in Madeira and emailing it to us so we didn’t have the hassle while we were on holiday. When BA rejected our paperwork, although this was not Suzanne’s fault, she was very patient with us as we panicked. She phoned us early in the morning with helpful suggestions as how to deal with the situation. It was a nice touch that she phoned us the morning after we returned just to check that we were OK. In all our dealings with Suzanne she has been friendly, helpful, competent and efficient. We shall certainly not be using any other travel agent for our holidays.

It is so helpful to know that you are there to guide me on my journey. Thank you for everything that you are doing for me.

Outstanding customer service and a full understanding of our requirements

Suzanne has been a fantastic advisor and agent. Historically I have booked all my own travel but now I know Suzanne, I will be seeking her help, guidance and experience for my future travel needs. Her service is superb and definitely worthwhile. She is very easy to work with and obviously loves travel herself. I wholeheartedly recommend her.

Fantastic everything was perfect leading up to and getting onboard. The cruses was exactly what Suzanne told it would be and more. Brilliant thank you.

Suzanne is friendly , professional and goes far beyond the extra mile I will be using Travel Counsellors in the future and tell friends about them. Thank you.

SUZANNE IS THE LOVELIEST LADY! ! SHE HAS DONE THE BOOKING FOR OUR WORLDWIDE HOLIDAYS FOR SOME 15 YEARS. NOTHING IS EVER TOO MUCH TROUBLE. HER RESPONSE TIME AND KNOWLEDGE IS INCREDIBLE., AND WE KNOW WE WILL GET THE BEST DEALS AVAILABLE . THANK YOU SUZANNE ...YOU ARE A STAR! XX

Hi Suzanne Can’t thank you enough for all your help with our Madeira holiday. We had a superb time,everything was lovely. Your choice of hotel was spot on, and all your help with the paperwork was invaluable, so thank you once again. Hope to speak again soon. Take care. Martyn & Jill x

As a female on her own the personal service Suzanne provides is the best you could get. She takes all the stress and worry on her shoulders and allows me to just enjoy the whole experience

I have used Suzanne for a lot of my holiday bookings especially for the extra special holidays. She listens to what you want from your holiday and somehow matches it to your exact requirements. The best holiday I have ever had she booked for me and it was to be the trip of a lifetime. I have always wanted to go on a safari but I was going on my own. I asked for the best experience and also somewhere I would be safe. She booked me to go to Botswana and it truly was spectacular. She arranged the perfect break and it was everything I wanted. The experience will stay with me for the rest of my life. I look at the photos often and they always make me smile.

The service provided by Suzanne was first class, from start to finish. I had thought I’d get the holiday cheaper by booking direct, but I was wrong! On both occasions we’ve used Suzanne she saved us hundreds of pounds on flights and accommodation. Not only that, but she took away all the booking hassle, so that we were able to sit back, relax and enjoy both the prospect, and ultimately the reality, of a very enjoyable break. Highly recommended!

Hi Suzanne A quick note to say we had a fantastic holiday; I very much doubt we could have gone on holiday without your assistance and expertise. There has obviously been a far bit going on but the quality of the pre travel information you provided meant that we were fully prepared for the flights and entry/exit. Having full understanding also ensured we very relaxed as we both knew what to expect, listening to others at the airport/on plane I don't think all travellers were quite so well prepped! The private transfer made a massive difference, took away a lot of waiting time and traveling time & was 100% money well spent. It was very reassuring to know that we had a travel expert on side who we could call on in the event of any changes/issues. The last thing we would have wanted to be doing on holiday was to have to dig around on websites for info/forms etc. Knowing that we could just pick up the phone to you was a nice feeling ??. We are back home now and in the swing of work. We count ourselves fortunate to have had such a fantastic holiday and will be calling on your service again - I doubt the world of travel will be 'normal' for a while yet! Stuart

In March we were in India on a special trip to celebrate my special birthday and surprised to be told in the middle of the holiday, that it was not advisory to continue to the second half of the trip, on safari as the resorts were likely to close and India may close its borders at anytime due to the Coronavirus and that they had phoned our travel agent that afternoon recommending that we return home as soon as possible. Within ten minutes of the news the Cavalry came roaring in, Suzanne rang me on my mobile . Within ten minutes we were booked on the flight and within 24 hours or so we were back in our home here in the Midlands. What a relief and I might have saved a few quid by booking on the internet, not that I am inclined to anyway and could then have been in the situation of some of our friends currently in lockdown in New Zealand or Australia and others in Spain and the Maldives why would you want to do that to yourself.

Suzanne was absolutely brilliant in managing to bring us home safely from thailand when we got stuck there with the corona Crisis. As airlines stopped flying and hotels closing, Phuket being closed off she managed to go over and beyond the call of duty to find us flights back, keep us informed and fly us home. Thanks Suzanne, you did a brilliant job !!

Suzanne offers a great personal service, no question goes unanswered. She did a fantastic job booking our group for my wedding and our honeymoon. Highly recommended.

Suzanne Barney always does a fabulous job finding us the holiday that we want. It's so lovely having the personal touch! We have always been able to go on holiday knowing that everything has been dealt with which makes it the stress free holiday that we want!

Suzanne has provided a personal and bespoke service that has served us very well at a very competitive price. We have and will continue to recommend her ( and Travel Counsellers) as a first class service.

We just wanted to say a big thank you for making our recent holiday adventure so successful. Your incredible planning and dedication made our holiday run so smoothly. When, as expected during a month away, slight hitches did happen you were there to support us. Our emails (despite time differences across the world) were answered promptly and problems solved. Because you took the organisation of flights, transfers and hotel reservations out of our hands we were able to concentrate on choosing activities. Again you provided us with suggestions from which to choose as well as adding our specific requests. We would strongly endorse your work and would recommend that your guidance and enthusiasm would be very helpful to those planning a long haul holiday. Pat McGraw

Suzanne is excellent in every way. Every one of your needs is catered for and her knowledge and commitment is truly commendable! I would highly recommend her !

Suzanne Barney has organised travel trips for my wife and I over several years; to Iceland to see the “Northern Lights”, Bruge and the WW1 war graves, Krackow, Malta and a couple of times to Paris. Accommodation chosen was first class along with the organised tours at each destination. She took the stress out of organising all our holiday getaways and when unforeseen problems arose such as Eurostar disruption she found alternative solutions and chased up appropriate refunds. Our latest getaways are to Sicily tomorrow and St Petersburg in October. Without her I would still be applying for our Russian visas. In addition Suzanne has organised mid week breaks in London and Oxford and all have exceeded our expectations and believe me, filling in the application forms is not for the faint hearted. She is a top end travel professional that I would recommend to anyone

I can’t recommend Suzanne enough! We have used Suzanne to book holidays for us in the past, and this year I had spent many hours (more than I care to remember) trawling the internet for suitable holidays as we’d left booking later than usual. However, I needn’t have bothered - one call to Suzanne, passed over our considerable wish list and within a few hours we had several options offered to us. We quickly picked the one which ticked all our boxes, and what a fantastic holiday it turned out to be, everything perfectly organized by Suzanne from start to finish. She gets to know her customers well which then allows her to produce perfectly tailored holiday choices to suit customer needs. Thank you once again.

Suzanne is a very experienced travel consultant with many years experience from travelling herself and being a rep. She planned the travel for our wedding last March which involved a large group and many changes in detail. She will always research what you want and advise on the best deal. She is currently looking at booking our honeymoon. I would highly recommend Suzanne to everyone no matter how near or far you want to travel.

We have just returned from a very special family holiday. There were seven of my family on this trip to Switzerland and Suzanne helped us to organise the rooms that were needed and made sure that our seats on the plane were booked well in advance and were altogether and on the return flight. On our return we immediately contacted Suzanne to book two holidays for next year. Suzanne always goes way beyond what other agents normally offer in order to take away all the worries of booking holidays abroad, nothing is too much trouble for her. Thank you Suzanne from the Stephens Family.

Great service and Suzanne has the ability to find that bit extra. Have been booking with Suzanne for over 10 years and never had a bad holidsy. Keep up the good work

I cannot be happier with the service I get from Suzanne. For example, recently while on holiday in Croatia I was stung by something that effected my leg, I have MS so it was worse, and I couldn’t walk. We asked the local courier if she could find us a wheelchair, she couldn’t, then asked the hotel, they couldn’t, so in desperation I emailed Suzanne. 10 minutes later she replied with details of a company that hired them out that was less than 5 minutes from our hotel! She saved our holiday. That is great service and why I book my travel through Suzanne. Thank you, Suzanne.

customer:- Suzanne's personal service is second to none and I would not organise any travel or holidays with anybody else. In fact she looks after us so well apart from buying a train ticket and putting petrol in the car I don't organise anything to do with travel anymore as she deals with it all and has done for the past ten years taking all the hassle and aggravation away why would you want to organise it yourself when she offers such excellent efficient personal service.

Suzanne has been kept very busy with organising our wedding in Zakynthos. We have recommended her to our guests and she has organised accommodation and flights for many of them. She is always happy to answer any queries and there is no doubt we will use her again.

Excellent service and effortless travel, stress removed from the organisation of the trip, just have to focus on doing what I have to do Fantastic and would recommend/ useSuzanne all the time

Suzanne is very friendly and the personal service we receive is through the relationship she has built with us over a number of years making our holiday booking so much easier.

Excellent service. Makes travelling easy, and a great experience whatever you want to do.

On behalf of the 9 other members of the Blue Diamond Club on our 21st annual trip I would like to thank you for providing us with a fantastic short break to the Hotel Union in Prague from the 19th to 23rd September 2018. Each year we are on a limited budget and despite this you always find a great hotel with excellent facilities. The Hotel was ideally located at approximately 1.6 miles from the centre of Prague. The tram service was also right outside. The hotel rooms were of an excellent standard and the hotel staff were all very welcoming and had a great sense of humour. There was a bar and the staff were very friendly. Hotel staff also helped us locate places we wanted to visit. Breakfasts were good with a choice of foods and we also ate a meal at the hotel which was to an excellent standard. We look forward to booking our trip next year with you

I always use Suzanne when I travel. She makes the process stress free and always picks the best flights for the most affordable price.

You replied to my messages quickly and I feel you went out of your way to help us book the right experience.

Suzanne is the best!

Suzanne is very efficient and knowledgeable and looks after you right the way through the booking service. You always feel confident that you are in safe hands.

We have used Suzanne s couple of times now and can not fault her. Professional and very friendly! Provides absolutely great service.

Suzanne is a fantastic professional who always delivers, making your holiday even better.

"Suzanne came highly recommended from a friend who had used her to book their honeymoon so when it came to booking ours I thought I would do the same to take some of the organising and hassle away from me! Suzanne really didn't disappoint; from the start she was friendly and helpful, she gave us a range of options for a range of budgets until we decided what it was we wanted and worked with any suggestions we had. Booking was super straight forward but what made everything the better was the personal touches Suzanne made; she made sure I would be able to take my wedding dress on the plane as hand luggage, she sorted all of our checking in and boarding cards and sent us a lovely wedding card before we left. She put a special note on our booking for our hotel and we were treated like royalty - especially on our wedding day with the hotel sending champagne and presents and literally rolling out the red carpet for me. I will definitely be using Suzanne and Travel Counsellors again and couldn't recommend her enough!"

During summer 2017, as part of a retirement celebration, we wanted a long touring holiday to Alberta and British Columbia, Canada. Friends in Warwickshire who had used a Travel Counsellor for many holidays before recommended Suzanne Barney. We were not disappointed. From the beginning Suzanne worked to accommodate our travel, accommodation, transfers and excursion requirements, all within our specified preferences and budget. Following subsequent reviews and changes that we requested, these were incorporated promptly and without delay into our trip. Prior to departure we were provided with a detailed itinerary and our holiday ran seamlessly and without snags making it an entirely enjoyable and trouble-free experience, exceeding our expectations.

I was recommended Suzanne by a work colleague and as soon as I got in touch with Suzanne, the personal touch that sets travel counsellors apart from other travel agents was evident. Suzanne was friendly and soon had all of my holiday requirements noted down and she was then able to plan our holiday for us, tailoring all elements to our precise requirements. All throughout the process, Suzanne's organisation and attention to detail was evident and she was always available for any queries and questions that I had. We had a wonderful holiday and really felt that it was tailored made for us as a family, whilst also being exceptional value for money as Suzanne was able to offer a competitive price for our trip. Suzanne was always on hand throughout the process and I wouldn't hesitate to recommend Suzanne to family and friends and we've already asked her to look into our next holiday!

We got married in July and with the million and one other things to do we made the decision to let a professional do the hard work for our Honeymoon. We had a recommendation ref Suzanne and we met up over a coffee and discussed what we wanted from the honeymoon. Suzanne then took this information away and came back with a range of options and, the honeymoons Suzanne presented matched our wants and we struggled to choose our final destination. Suzanne organised everything and all we pretty much had to do was pack and remember our passports. Just before the wedding we met up with Suzanne for a coffee and she gave us some fantastic advice on out resort and booked us a couple of excursions. We would recommend using Suzanne to any couple get married, you will want a wonderful and memorable honeymoon (ours was) and Suzanne will make the whole process very very easy.

Suzanne Barney has organised our holidays for many years now and we have formed a lovely friendship. Suzanne knows exactly what we look for in a holiday. We have been on family holidays and cruises and Suzanne promptly sources the exact holiday we are looking for and is willing to change any details to ensure that we have exactly the holiday we want! It’s lovely to have the peace of mind that all the arrangements are absolutely spot on! Suzanne prints off all the documents that we need so all we need to do is the packing!

We have been lucky enough to have used Suzanne’s expertise in organising holidays for a number of years. She has booked flights, transfers and hotels and we have always been extremely happy with the results. Suzanne has taken the worry out of booking somewhere unknown and she has made our transfers completely hassle free. We would trust Suzanne to arrange any of our future holidays and would recommend her to any one.

Just wanted to say a huge thank you for organising another amazing holiday for us. We absolutely loved Malaysia and Borneo. You were extremely patient during the planning of our trip as we swopped and changed our mind several times. Your advise and help to get the perfect hotels was invaluable. You always seem to go the extra mile even when we are on our holiday. Can't thank you enough for booking us an internal flight when we changed our mind about using a ferry. What is unique about you is that you make a holiday fit for us, not us fit a holiday! We look forward to booking our next holiday with you when we decide where we want to go!

One email or call to Suzanne and she works away to get us exactly what we want. Have just returned from Mauritius (staying at a hotel recommended by her, which was perfect). She also made and booked all travel arrangements for our son and family to join us from Australia. Suzanne has booked many holidays for us over the years, and we can't recommend her highly enough. We have 100% confidence in her, and know that whilst we are away should we need help or advice she would be there for us 24/7. Contact her, you won't be disappointed!

I would like to say that I have had excellent service from Suzanne in the past bookings she has done for us both, from Morocco, Crete and the Canaries. All went smoothly and transfers were all arranged and on time. Keep up the good work.

I absolutely love travelling - it is my hobby! I have been booking with Travel Counsellors for nearly fifteen years. With Suzanne l decide where l want to go and what time (though l do sometimes ask for advice on the best time of the year to travel to a destination). Then l leave the details up to her. She arranges transfers, car hire, which hotels/accommodation, the type of room (usually quiet) and anything else l may require. Often she comes up with a cheaper option than a brochure option as there are no overhead costs of a high street office. Once there was the volcanic ash fall out and my whole holiday could not go ahead. Everything was rearranged for a month later. I did nothing except make a phone call and there was no charge.You just can't beat that kind of service. I have even been given a complimentary travel booklet naming the best sites to visit and which restaurants were recommended when l went to Rio. The information was invaluable. With Travel Counsellors it is a personalised service second to none and l would not think of booking with anyone else and find Suzanne's knowledge invaluable.

I have dealt with Suzanne Barney at Travel Counsellors for many years and always feel that I am being well looked after. Her service and attention to detail is truly outstanding and I would recommend her to anyone who appreciates 'worry free' holiday arrangements.

I have been dealing with Suzanne for many years now and have always found her very willing, helpful and efficient in finding the best deals. She seems to be able to offer that “extra” with the hotels, the best rooms, the best views, the best transfers. Suzanne is very friendly, knowledgeable and can make recommendations when you are not sure, where you want to go. I would recommend her to all my friends. A satisfied regular customer Tony Guy

Suzanne has given us huge satisfaction on our last few occasions when booking our holidays and now our dream visit to Australia. She is by far the most professional, attentive and reliable person. Booking, paperwork and total ease with 100% confidence. Excellent service from the first telephone call, email, exceptional

Dear Sue This will be the third time you have arranged our special holiday adventure and each time they get more and more exiting. There is no way we could have done this Russian trip with out your help with the paper work which was a daunting experience getting the visas etc. but you really made a difference with all the help you gave us Thanks XXX The holiday as you recommended turned out to be yet another fantastic experience, your recommendation to use Cox & Kings who really new there stuff when it comes to planning a holiday the up grade using them and the incredible hotels they use we are sure cannot be bettered in any way. Using a Personal Travel Counsellor takes all the stress out of having a holiday, along with all your long travel experience it is no wonder they awarded you acheived Gold status the year. Well done. All our love and thanks from David, Pam, Anne, Matt, Pat, Jill & Alan. Will be in touch again for our next adventure under you guidance next year.

Suzanne was fantastic, found the perfect holiday for our family. She responded quickly, was clear about everything we needed, and answered my follow up questions knowledgably.

Finding the perfect honeymoon was becoming stressful and costly but then I remembered a recommendation from a friend. I called Suzanne who I listed all my ideas to and she quickly came back with a full package including everything we wanted at a price well below the high street offerings and featuring better rated hotels. Suzanne seemed to know the perfect places to stay that were befitting a honeymoon. Those hotels that were chosen offered excellent upgrades such as a Jacuzzi room and champers on arrival. The service provided by Suzanne exceeded our expectations we didn't need to check in or arrange transfers these had all been done for us, boarding cards waiting in my inbox for when we got to the airport,taxi/buses waiting for us on arrival and departure with no fuss. Suzanne was even available by email whilst we were away and had a query. I will most definitely be using Suzanne again for future holidays she gave us useful knowledge and insight into parts of the holiday such as our mini cruise that we had never experienced before. She even cam in person to deliver our tickets to us and explained each part of our paperwork needless to say I have recommended her to everyone I meet!