Why book with us?

Why book with a Travel Counsellor?

Our vision is to redefine what personal means in travel. We do this by putting people at the heart of what we do. Our community of trusted travel professionals, who all run their own businesses as independent Travel Counsellors, are passionate about making every element of your travel experience completely personal to you, whilst ensuring they are there for you every step of the way. 

We always care

Our Travel Counsellors are dedicated to delivering a personal service, exceed expectations and build strong, trusted relationships that go beyond the booking. We see this put into action every day, with inspiring stories of how Travel Counsellors have consistently gone the extra mile for their customers, showcased through our 5-star Trustpilot score and the lovely feedback we receive from our community. 

We offer 24/7 support

Our Travel Counsellors span six nations, so you’ll have access to a global network of experienced independent travel agents who can offer 24/7 customer support. Reach out by phone, text, email or via our myTC app, and your Travel Counsellor will be happy to help with any queries.

There’s also our in-house review system with thousands of personal insights and feedback from our Travel Counsellors and their customers, so you know it’s advice you can trust.

Tailor-made holidays created just for you

Our community of more than 2000 independent Travel Counsellors worldwide all share a passion for creating bespoke travel experiences, where every element of your trip is entirely personal to you- it’s your very own private travel agent.

Our custom-made tech platform and relationships with a range of global partners mean you’ll get a unique itinerary filled with personal touches that make all the difference. You’ll have the ability to build a long-lasting relationship with your chosen Travel Counsellor, who will come to know exactly how to create your dream holiday time and time again.

We've got the stars

Our customers have also had their say and we’re proud to have an industry-leading 96% customer satisfaction rate and a 4.9-star TrustPilot score as of June 2023.

Our award-winning services

Our list of recent accolades shows just how highly our services are regarded: