Zoe Palmer
My expertise
I'm based in
Winchester
Tailor‑made adventures, created exclusively for you
Hello and welcome.
My name is Zoe and I am your Travel Counsellor based in a beautiful village close to Winchester in Hampshire. While the UK is home, I am also an Australian citizen having spent five years previously living in Melbourne, exploring all the wonderful travel highlights on offer down under.
Travel is my passion and before becoming a Travel Counsellor in 2020, I worked for a global luxury tour and cruise operator as well as tourism boards, rail companies and an airline.
With almost 30 years' travel industry experience, not to mention lots of personal travel, I have a wealth of knowledge across many destinations and travel styles - from designing luxury tailor-made adventures to river cruising down Vietnam’s mighty Mekong, island hopping in Thailand, sailing the tropical Whitsunday Islands, road tripping across the USA, game viewing in South Africa, skiing in Italy and exploring the highlights of Sri Lanka to name but a few. I also host my own private client tours and these have included Iceland, Kerala, Namibia and next stop is Vietnam & Cambodia. There’s always so much more to discover and experience though, and that’s what I love about travel.
I’m keen to share my knowledge and experience with you so that you can enjoy the most amazing holidays and treasured memories. Whether you’re looking to book a once-in-a-lifetime luxury tailor made tour or cruise, the perfect honeymoon, a stress-free family beach getaway, a spa retreat, ski trips, exciting city breaks, adventure travel or a holiday at home here in the UK, I can offer a tailor made service to create your bespoke journey.
I have the option to act as a travel agent or a tour operator and I am totally independent so I will always offer you options that are designed to meet your specific needs.
I’m a firm believer in delivering trusted travel advice together with the highest levels of customer service so when you book with me you can rest assured that I will take care of all the hard work; searching for your perfect holiday, taking care of all the fine details and securing you the best value.
Everything you book with me is 100% financially protected for your peace of mind. That way all you need to do is relax and look forward to your next trip. I am flexible and always available to have a chat about your holiday ideas at a time to suit you, even if that’s outside of the usual working day.
I would love to hear from you so do please drop me an email or give me a call and let’s see how I can help you plan your next holiday.
Warm wishes,
Zoe
Travel guides
Explore my guides and blogs
Family Brazilian Adventure: Amazon, Islands, Rio & Jaguars
Last year I designed a standout family holiday to Brazil that brought together four incredible experiences: the Amazon Rainforest, Fernando de Noronha, Rio de Janeiro and the Pantanal. It was unique, packed with wow moments and perfect for a family with teenagers looking to experience something really special together.
06 Apr 2026 5 min read
Why choosing the right Maldives resort matters more than you think!
The Maldives looks simple from a brochure. But for many, this is a special stay so booking with an expert is really important because the key to this holiday is in the detail. Here's what I always cover with clients before anything gets booked.
06 Apr 2026 5 min read
How to pack for a safari holiday
Forget the packing spreadsheets. After years of helping clients enjoy wonderful safari holidays in the African bush I have compiled a special packing list. Want to know the top five most important things on my list? Read on...
06 Apr 2026 5 min read
Thailand Travel Tips
Thinking about adding Thailand to your travel wish list? Here are some of my top travel tips: GETTING AROUND: Make sure you download the Grab app for easy transport and more. Grab was bought by Uber and it’s fast, easy and there’s no haggling on price for your ride! STAYING CONNECTED: When you arrive in the country get an AIS SIM card - it will be the best £20 you spend! RESPECT: Removing your
07 Jun 2025 5 min read
24 Hours in...Florence
Thinking of booking a city break to Florence? Then read on to find out my must-do places to go, things to do and what to see. Stay… Central stays are popular in this compact city so for an adults-only break I recommend Hotel Gallery Art. If you’re looking to splash out then AdAstra is a great option and is set in the largest private "intra moenia" (between walls) garden in Europe. For a boutique
07 Jun 2025 5 min read
Trusted Travel
Want to know why my clients book with me? Well it’s often for several important reasons: - I have worked in travel for over 25 years so my clients know they are in safe hands. - With experience comes trusted relationships and I know the best suppliers, ground operators. Plus I’m completely independent so I’m only looking at what is right for you! - I create the kind of holidays that you often d
07 Jun 2025 5 min read
Say YES to Saint Lucia!
Falling in love with Saint Lucia is easy. From the picture postcard-perfect beaches to the lush rainforests, deep history, creole culture, warm and friendly locals and, of course, the iconic Pitons – it really captures your heart. Which is rather apt given that the recent trip I attended was centred on Saint Lucia as a romance destination! I was one of eight UK agents and tour operators that we
23 Dec 2022 5 min read
Celebrating 30 Years of Disneyland Paris
This year marks the 30th anniversary of Disneyland Paris and I was delighted to be invited to visit the resort to as part of a special VIP celebratory trip. Travelling to Disneyland Paris via Eurostar from London St Pancras is fast and easy, although please be aware the direct service will no longer operate from 5 June 2023. However, the indirect routes will still offer a good alternative. We st
23 Dec 2022 5 min read
A Taste of Vietnam
A journey to Vietnam is a sensory overload. From the chaotic traffic system to the aromatic street food and the broad welcoming smiles of the locals, it’s impossible not to fall in love with this charming destination. My first trip to Vietnam was 21 years ago. It was the first stop on my world travels. I spent almost three weeks travelling overland from Hanoi to Ho Chi Minh City (Saigon) by minib
12 Oct 2020 5 min read
A letter to my valued customers
To my valued customers, The world is reopening. It’s a new experience for us all. We can start to move around, interact with each other responsibly and enjoy laughter with family and friends. Holidays are no longer dreams but a reality. We can book and have amazing things to look forward to. I’m hoping you will write back to me. Leave me a comment or drop me an email to tell me where you are
23 Jun 2020 5 min read
Five ways to river cruise
River cruising has really taken off in the past decade and having previously worked for a luxury operator I have witnessed this rapid rise in popularity first hand. For those new to this travel format it offers the chance to explore a region in depth, and in some cases cross borders through multiple countries. It’s a wonderfully relaxing way to travel. River cruise ships are intimate and offer
18 Jun 2020 5 min read
An Australian love affair
Australia is as bold as it is beautiful. It boasts incredible wildlife, pristine beaches, the contrast of the big country versus cosmopolitan cities, and of course so much more besides. My first experience of Australia was as a backpacker and I was immediately smitten. Travelling to Cape Tribulation in Tropical North Queensland and then down the coast to catch a catamaran around the Whitsunday
14 Jun 2020 5 min read
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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