Based in Sheffield

Alison Shipman

It's Nice To Meet You

This year is my 34th year in the travel industry and I have been a Travel Counsellor for over 17 years. Before that, I worked for well-known high street and independent travel agencies and have gained a thorough knowledge of the world.

The industry is constantly evolving, and the package holiday is no longer what it used to be. People are so much more adventurous these days, but at the same time they want to receive expert advice, great service and know their money is totally protected.

As well as dealing with mainstream and specialist suppliers, I have direct access to ground suppliers in many destinations, so I can make bespoke travel arrangements and have conversations with arrangers already in that country, which means that you receive a much more authentic experience, without compromise. I research every holiday, without exception, as if I am travelling on it, so you will receive personal recommendations as well as the assurance of the checking of reviews before you even receive the quotation.

You will receive honest advice and my personal service - right through to your return home. I am extremely passionate about travel and pride myself in delivering unrivalled personal customer service and holiday choices to suit your exact requirements.

Be it groups (including school groups), city breaks, late deals, cruise, luxury holidays, around the world itineraries or family holidays to all continents - I can help you find the ideal choice!

You can also be sure that your money is safe with our unique financial trust. Every penny of what you spend with me is completely protected, with no ifs or buts.

As well as my knowledge, there are over 1700 Travel Counsellors globally with an average of 22 years’ experience, so I can tap into their knowledge too – just as if they are sat next to me!

I love to travel myself too. One of my favourite family destinations is Lanzarote and we returned there in 2018 and 2019. It has laid back appeal with lots of choice and a variety to suit most people - not to mention year round sunshine too. In recent years I have travelled to Florida and The Bahamas, Amsterdam, Tenerife, Dubai, Las Vegas, Jamaica, Spain, Greece and the Dominican Republic, as well as skiing in France for the first time and I have travelled around the UK too!
Hopefully next year will take me to Mauritius and Turkey.

Working from the comfort of my home means that I can offer you a flexible service; I often work evenings and weekends plus I also have the flexibility of being able to email you detailed quotes and information if you wish to your home or work - saving you valuable time.

I look forward to hearing from you.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Springtime in Amsterdam

03 April 2019

My husband and I managed a rare child-free trip to Amsterdam in March 2019. The weather was kind to us and we fitted lots of things in to 3 days and walked miles. We arrived at Schiphol airport around 5.30pm where baggage came off the carousel in record speed then we bought tickets for the train into Centraal Station before we left the baggage area and to avoid queues at the machines in the arrivals hall. Trains are very frequent and easily accessible, clean and reasonable in cost. We were in Amsterdam Centraal Station just after 6pm and had approx. 20 mins walk to our hotel which was in the Centrum area. A speedy check in to the Radisson Blu and out again for dinner at a lovely restaurant recommendation called Janz at the Pulitzer Hotel - the food was stunning, tasty and fresh. The next day we woke early for a hearty breakfast and packed in a must-visit to Anne Frank House. This HAS to be booked in advance and is bookable 2 months before your visit. Really well organised and very humbling. We went on to do a canal cruise which was great value for money. Departing from just outside Centraal Station for an hour. You see some lovely scenery that you wouldn't see from the street. We ended the afternoon at the Ice Bar. A fun end - though very cold as you would imagine. Its a little "manufactured" and more of an attraction than a bar stop. You get two drinks included in cold bar and another in the warm bar. In the evening we went to Rembrandt Square. Probably one of my favourite parts of Amsterdam. Some lovely bars and restaurants and a nice laid back appeal, though I can imagine in high season it would be very busy. The following day we used the Tram and metro service with a daily ticket and went to the Heineken Museum. It was a very interesting few hours and one I will definitely recommend to my customers. It does end in a few beers (included in the entry cost) and you even get to pull your own drink and have a competition - which I won incidentally! We walked around the Pijp area where they have lovely shops and cafes as well as a market - where we witnessed 2 herons waiting for the fish at the end of the day. We then returned to Rembrandt Square for a lovely Italian meal and ended with a tuk tuk ride back to our hotel which was such fun! The last day we had a leisurely stroll around the Jewish Quarter and a coffee in Dam Square before setting off back to the airport. All in all, a fabulous few days in a historic city which can be as busy or as quiet as you would like it and appeals to all people.

Las Vegas

05 November 2015

I was lucky enough to travel to Las Vegas for a friends’ birthday in October. The weather was perfect – nice and warm at all times. Just a 15 min ride from the airport and we were at our home for the next 4 nights. We stayed just off the strip at the Elara Aparthotel – gorgeous apartment style rooms and very quiet. I am told it’s the only hotel not to have its own casino so its nice and quiet in the evenings. Just a 10 min stroll through the Miracle Mile shopping centre brings you to the middle of the strip where all of the action is. Las Vegas is so bustling and bright with many food outlets and fab restaurants and bars. We did some great shopping – with the dollar being so good against the pound we got some great bargains. Of course, we didn’t NEED any of it but our wants were much greater and one day just wasn’t enough on our tight schedule. We did the Premium outlet at the North as we were told that is better than that in the South of the strip. Sunset drinks at the Skyfall Bar in the Delano hotel (next to Mandalay Bay) were great as we watched the sun fade and the lights be turned on and Vegas come alive at night. We had an amazing meal at Olives restaurant in the Bellagio hotel – even managed to get a table on the terrace overlooking the famous dancing fountains. A beautiful location for anyone with a special celebration, proposal or anniversary. The highlight for me was a truly amazing helicopter flight over the Hoover Dam, Lake Mead and Grand Canyon where we touched down for half an hour for pictures and a champagne picnic lunch. On the last night we had a meal out followed by entertainment in the Paris hotel at the Duelling Pianos in Napoleons – a great laugh where you make song requests with a bid and the 2 guys battle it out with their sing along tunes, where you are free to dance away too. So, if you want some time in the sunshine to recharge your batteries with great shopping and fab experiences then let me know!


28 May 2015

I was lucky enough to win a place on a trip that took me to see how Dubai has changed and what it has to offer now. I first went to Dubai 15 years ago, way before all the work took place and WOW has it changed. This was a 3 day trip and during that time here is what I did: Caught the lift to level 124 of the tallest building in the world - Burj Khalifa. Everything seems very small from up there and you can now go up to the 148th floor too. Bookings are essential for this as it's really popular. A city tour, taking in a crossing of the creek on an abra boat to visit the spice market and gold souk. Desert Safari and sunset barbecue - a roller coaster ride over the dunes in a 4WD and then on to a Bedouin camp for barbecue and some dancing. We took helicopters from the Atlantis helipad - seeing the Palm from the sky as well as seeing how the seeing how the coastline has changed and came level with Burj Khalifa! Aquaventure waterpark and Lost Chambers aquarium at Atlantis was great fun for the afternoon. We concluded our stay with an amazing evening on Dubai Creek on Bateaux Dubai - a fabulous four course gourmet meal, freshly prepared on board (unlike any other of the boats on the creek). This really was a highlight of the trip as we watched sunset over the creek. A whistle-stop tour that I would like to repeat sometime soon! Dubai is great for a stopover or a main holiday, with some amazing resort style hotels. Let me know how I can help with your adventure...

New York City

13 August 2008

Wow!! Having visited New York twice, it never ceases to amaze me! This has got to be one of the most amazing cities in the world. I first visited New York in 1995 and for the first two days I walked around looking up at the skyline, it was just like being in a film – after all so many of them come from New York! Of course in 1995 the Twin Towers were still standing so when I returned there on a work trip in August 2007, the skyline was very different for me. It still most definitely has the wow factor. I spent day one on the Red Bus tour as this gives you a great feel for the city and you can hop on and off as you wish, so you can see many of the sights along the way too. We got off at South Street Seaport – one of my favourite places in New York as it has a bustling atmosphere, good shops and lovely eateries that overlook the Brooklyn Bridge. From here you can also catch the semi-circle line boat tour which goes around the South of Manhattan Island, allowing you to see the skyline as well as view one of the main attractions of New York – The Statue of Liberty. This is an opportunity to take some lovely photos without the hustle and bustle of catching the ferry across. Of course, a visit to New York wouldn’t be complete without some great shopping – from discount outlets to the best and most famous shops in the world – there is something to suit all tastes and styles. And shop I did… I even had to take an empty bag with me to bring it all back! There are also some great places from which to view the New York skyline from a great height – the new viewing station at 'The Top of the Rock' and the Empire State building allow you to get high up in the stars. No visit to New York would be complete without a walk in the park - Central Park. This is a fab place to be - such a vast expanse of greenery with constant reminders of the past and present! We found that there are lots of trips to do in New York – helicopter tours, shopping trips, film & TV show trips and tours – you name it they think of most things in this city! Take a look at my photos for a sample of this exciting place – I can’t wait to go back again.

My favourite family holiday destination, Lanzarote

14 August 2008

One of the Canary Islands, in the Atlantic ocean approx 4 and 1/2 hours flying time from the UK. Having travelled to Lanzarote 6 times, I could happily say that this is one of my favourite destinations having returned again in 2018 I have travelled both with children and without to Lanzarote - staying in the resorts of Puerto Del Carmen and Playa Blanca. Lanzarote is a very barren island as it is volcanic, and is famous for being the place where Planet of the Apes was once filmed. Though bizarrely there are still many parts of the island that are green that were untouched from the eruption.. Puerto Del Carmen is the busiest resort on the island and has many bars, restaurants and night clubs to choose from, much more commercialised with a huge stretch of dark sand beach. Having stayed in both, Playa Blanca is my favourite as it has a coastal path which runs from one side of the resort to the other - stretching more than 5 miles along the coastline. This is simply stunning! The resort was once a tiny fishing village of which some older buildings and brightly coloured boats remain. In the tiny commercial centre, green-shuttered white buildings line the attractive waterfront walk, with its old-fashioned lamp posts and pavement bars. There is a large variety of accommodation here too from luxury hotels to small self catering apartments and villas. So we really were spoilt for chioce when choosing where to stay. There is an old village as well as the newer Rubicon Marina which has lovely yachts and restaurants lining the waterfront. Perfect for our evening meal with some fantastic views out to sea. Costa Teguise is another very popular resort and is host to annual windsurfing championships too - it has a fab beach area and again some lovely hotels and apartments to suit most tastes. I hope to stay in this resort in the future. There are other smaller, developing resorts too - such as Puerto Calero - an exclusive area with a marina and only 10 mins from Puerto Del Carmen. Lanzarote offers year round sunshine - although we find it to be a little windier than it's neighbours in the Canary Islands - as it is more exposed. A favourite place and one I can highly recommend you visit is Cesar Manrique's house - it is constructed from a lava bubble! Caesar was a very well known architect in and around the Canary islands and has many structures that he designed. The house is just one of them but it is breathtaking to see it - very 60's in it's decor but also has some very modern quirks! Another favourite of mine has got to be the Timanfaya National Park - the home of fire mountain where you get to go around the volcano rim on a bus tour - my kids thought this was fantastic and tell all of their friends that they have seen a volcano now! There is the Papagayo National Park too where you can see fabulous stretches of white sand beaches - reminds me of the Cornish coastline! If you would like to know more about Lanzarote just let me know as I will be happy to share my thoughts and views with you.

My customer stories

Sent by Lynn Parry

After submitting our requirements for the holiday, Alison replied very quickly to discuss the details. She planned everything for us, so we can relax after having such efficient and friendly service.

Sent by Jenny Wright

Efficient, attentive with focus on us being able to have the best time on holiday within the budget we can afford. Alison makes planning a holiday even more exciting. Thank you.

Sent by Chris Hartley

Alison is tireless in her efforts to deliver the best holiday possible. Without doubt the best service I've ever experienced in the travel industry and possibly the best customer service experience I've ever had.

Sent by Gwyneth Goodwin

Alison dealt with my enquiry with efficient speed, taking caring account of all my specific needs as an elderly, disabled, single traveller. I was also very impressed with the way she sorted out (at my request) extra information regarding the hotel accommodation, in order that I could make the booking with total confidence.

Sent by Helen Bradley-Williamson

We have used Travel Counsellors for 20 years. We have only ever had 2 consultants (the first retired). You build a relationship and grow with them therefore they know exactly what you like in a holiday, so no time is wasted putting forward unsuitable hotels destinations and budgets when you phone. You're not pressured, Alison is knowledgeable and all in all an easy booking experience ending in a perfectly suited holiday.

Sent by David Goddard

Alison at Travel Counsellors went above and beyond the call of duty. She found us the right holiday and the flight's and price was very good. Nothing was too much trouble, she was efficient and on the ball. She gave us 100% commitment and dedication. I will definitely tell my friends about the service, it was second to none.

Sent by Sarah Bailey

Alison was brilliant at listening to exactly what we wanted, advising on what was possible and giving us options to choose from then tweaking our chosen plan until it was just right. I will definitely be recommending her to friends and family.

Sent by Charlotte Calvert

I would always highly recommend Alison to anyone looking for any type of trip. Her extensive knowledge of the different counties and areas which are best to stay have always been perfect! Alison has arranged many fantastic trips for us - from work trips to luxury holidays therefore when it came to booking our honeymoon we could think of no one better for the Job. Not only does she organise ideally timed flights, and luxury accommodation (if required) but also transfers to and from hotels and airports, visas, and she even highlighted to us that because we are traveling from Singapore to a small Island in Fiji that our luggage restrictions would change for the small connecting flight therefore organised a solution whereby we leave a bag in the connecting airport to allow us to abide by the local flight restrictions - which neither of us would have even considered, and would have been confronted with a huge problem or a huge cost if we stumbled across this on the day. We are assured then every box is ticked as Alison is so thorough and professional. Alison patiently works with you emailing or calling backwards and forwards until you feel the trip is perfect for you. (even if like me you keep changing your mind on the hotel) She responds promptly and even sent over the finer details of the resorts like the cocktail menu and the Spa brochure so we knew what to expect. I can't recommend her highly enough. Thank you Alison for all your hard work.

Sent by Richard Hall

Alison really goes the extra mile to ensure all your needs are catered for and gets you the best possible choice available.

Sent by David Lowe

Never leave home without an Alison. We already do recommend Alison to others. She is always our first call when thinking about holidays as she takes all the slog out of finding the best deals. Her knowledge, experience and friendliness provide a service which is second to none and her support does not end with the booking. When we have needed help or advice for an issue during a trip Alison has been just a click or a phone call away to sort it out. It may sound a little cheesy but my mantra is 'never leave home without an Alison'.

Sent by Matt Sharkey

I cannot thank you enough for arranging our three week summer family trip to Canada. I had wasted many weekends trying to produce a workable itinerary until you produced the perfect one for us in just a couple of days. Flights, transfers and accommodation were absolutely just what we wanted and we didn't waste an hour of the three weeks. I can't recommend you highly enough!!

Sent by Caroline Fuller

Alison was excellent. Really patient, happy to make lots of tweaks and changes to the itinerary, understood what we were after, gave us options, and helped us keep the costs down. She was fantastically efficient too, responding very quickly always, and her emails were always really clear and straightforward. She was very good to deal with too, nice and friendly. Would unhesitatingly recommend Alison to others.

Sent by Graham Blois

Alison is very personable and quick to respond. She has taken all the stress out of travel planning. She offers options and seems to think for us. Great service and I will always recommend her.

Sent by Jayne Wicks

Alison sorted everything out for us on our cruise and stay very efficiently and worked with us until we got everything exactly how we wanted it.

Sent by Terry Richardson

By approaching Alison we saved £550 compared to another agent on our US trip, This money will help pay for some of our meals and other costs. Alison also turned round the quotation to us in a matter of hours where previous potential agents took a couple of days and also managed to arrange accommodation in locations where others couldn't.

Sent by Joshua Perrin

Alison is brilliant, she is friendly and very flexible. She listens to what your requirements are and then gives you a few options to see what you like and if its not quite what you want she will come up with some more fabulous options for you. She has extensive travel knowledge and very prompt at answering questions with easy to understand answers. I have booked twice with her now and I will definitely be returning soon to book again!

Sent by Peter Hood

No one in the business is more helpful, knowledgeable, courteous and efficient than Alison.

Sent by Richard Barker

After helping me plan & organise a trip to New York last year I had no hesitation in contacting Alison to help me plan another holiday to the US again. Due to the many places we want to visit in a short space of time we needed this trip to be just right. Alison not only put forward suggestions on how to best plan this trip, Alison also had to change & alter the itineraries several times to meet our requests. In addition to our own requests, Alison always takes extra time to provide information on the places we are visiting, which include guides & links to visitor attractions. Always an excellent service.

Sent by Heather Woods

The best experience that I would recommend to anyone. Booking a family holiday with confidence. A friendly, kind and 'spot-on' approach and one I would not hesitate to recommend. This women has soooo much patience! Thank you Alison

Sent by Raj Gogna

Alison was friendly and easy to talk to and a massive help. She actually looked at what we asked for rather than trying to sell us more. I haven't got enough words to describe how brilliant she was. She's a real credit to Travel Counsellors.

Sent by Natalie Stevens

Alison has always gone over and above our expectations as our Travel Counsellor. She finds us the best holidays and gives fantastic customer care. We always recommend Alison to friends and family.

Sent by David Lowe

I would never leave the country without Alison on board. She is my comfort blanket!

Sent by Kryssy Hamilton

Alison has been finding us holidays, last minute hotels and making the whole process easy and stress free for a few years now. I wouldn't ever go back to a high street agent now I've got Alison. She's polite, funny and knows her job inside out.

Sent by Richard Barker

Alison has been brilliant helping me organise a trip to New York for my girlfriend's 30th birthday. From the offset Alison helped & guided me with choosing the best options for us whilst sticking to my budget and been on hand to answer all of my questions & provided addition information to help. Alison has gone out of her way to find extra information for us which is hugely appreciated. I couldn't recommend her highly enough & I will have no hesitation in returning for Alison's help in the future.

Sent by Daniel Hall

We have booked holidays with Alison for years now, and I probably wouldn't go to a high-street shop ever again. She is patient and understanding when it comes to budgets and leave constraints...and general awkwardness! Alison will draw on a wealth of knowledge to ensure you have the option of quality resorts and hotels, she'll never put you somewhere she wouldn't stay herself. The whole experience is a pleasure, from the initial booking to leaving the UK and then returning is managed perfectly. The service doesn’t stop when you leave the airport, it stops when you return. One example would be a trip to New York in 2009. There had been a snow storm, and although we were fine Alison contacted us to make sure we were ok, she also checked on delayed flights and alternatives on our behalf – we didn’t even have to ask.

Sent by Paul Thornhill

I would definitely recommend Alison to friends and family . Alison has just booked our holiday to America and Hawaii - she gives so much time and effort into finding the correct holiday for you . It takes all the worries out of booking holidays away . Many thanks to Alison.

Sent by Belinda Cordwell

We have been using Alison for many years, we have recommended her services to lots of our friends and family. She is very helpful and goes above and beyond to help you find the perfect holiday. Thank you Alison.

Sent by Rhys Jones

Alison has organised my holidays for the last 4 years and I can't recommend her highly enough. Always creative and thorough in the choices she gives me, I'm usually so spoilt for choice I struggle to pick one. Incredibly knowledgable on most parts of the world but if she's ever stuck she always has a contact whose and expert in a new area. Lastly and as importantly Alison is a lovely person with a fab sense of humour so working with her is always great fun. 10 out of 10!

Sent by Abigail Coughlan

We could not ask for a better Travel Counsellor! Alison listens to what our holiday requirements are always meets them perfectly. She always goes the extra mile, sorting out every last detail for us. She's just brilliant.

Sent by Sue Hatton

I was recommended Alison and I have to say at first I was unsure if to contact. I'm so glad I did! Alison took all the hassle out of searching for/booking our holiday. The service Alison provided has been excellent and I have already recommended Alison to family and friends. I will be in touch again for all our future holidays.

Sent by Kate Batsford

Having Alison arrange our travel is a joy and the peace of mind she affords us once we are away is like having a favourite comfort blanket with us. She is worth her weight in gold!

Sent by Ian Howarth

Alison always listens to what we want and gives us lots of choice and is very knowledgeable and honest about resorts and accommodation. We always have great holidays in great locations thanks to Alison's expertise! Would never book with anyone else!

Sent by Gina Heaton

As always, Alison provided an excellent service. She listens carefully to our requirements and comes up with a whole range of alternatives which might fit our needs, if they don't, she comes back again with more suggestions -patient and persistent until she gets it right. Thank you- really looking forward to our holiday!

Sent by Ross Fletcher

It's not very often you can put your complete trust in someone and know that they only have your best interest in mind and not what they can get from you. I would not hesitate to recommend Alison, she is worth her weight in gold.

Sent by Daniel Hall

I have been booking holidays with Alison since 2007. Since then I have had some amazing holidays. Alison takes out the stress and confusion of booking holidays and she provides excellent value for money. I honestly don’t bother with high street shops anymore, I don’t find them as helpful or experienced as Alison. I have and will continue to recommend Alison to friends, family and business associates.

Sent by Wendy Doncaster

Booking our holidays with Alison Shipman has been as good as having our very own private travel agent. Everything is dealt with speedily and efficiently and Alison is always available to deal with any queries - no waiting for some unknown person to phone back later. Many thanks Alison for all your help and expertise.

Sent by Sue Park

Without doubt I would recommend Sue. She gave us stress free holiday advice, options and booking. Every time we contact her it is a pleasure.

Sent by Pete Murrell

Using Alison's knowledge and expertise has taken the doubts and what-if's out of the laborious process of booking a holiday with young kids for the first time. It's incredibly helpful to have someone like Alison tailoring a holiday around our dates and needs and making sure all our bases are covered. All that's left to do now is pack and catch that plane.

Sent by Liz McLoughlin

Totally satisfied. Within a couple of days of contacting Alison I was given a number of suitable holiday options to consider and the holiday was booked. Great friendly efficient service received. Many thanks.

Sent by Rachel Halley

We would recommend Alison to anyone! No problem was too big or too small and she helped us every step of the way. Alison's honesty and opinion was invaluable.

Sent by Sharron Dawson

Always very helpful and accommodating. excellent customer service. I would definitely recommend to others and I often do.

Sent by Anne Roberts

As a new customer I have been impressed by the speed, helpfulness and care to meet my requests. I have already talked to friends about the service.

Sent by Deborah Bain

I just wanted to let you know we had a lovely holiday in Saalbach. The hotel was excellent, definitely one to be recommended. The room was lovely, overlooking the slopes, the facilities were super and the food was excellent. There was a very friendly atmosphere in the hotel and the staff were very accommodating. Jon and Cameron really enjoyed the skiing and I had a lovely relaxing time. I particularly enjoyed the indoor to outdoor pool! The Flybe flights were fine too, very friendly staff, on the way out particularly, and a surprisingly spacious seat for a charter airline! Thank you again for your help in organising the holiday and we may well be in touch again as summer approaches!

Sent by Paul Airey

Alison always goes that 'extra mile' to provide excellent customer service and over the years has found us excellent holidays that exactly match our (very demanding!) requirements.

Sent by David Tollerfield

Alison has been incredibly helpful, very informative and knowledgeable. She has made the booking of our honeymoon an extremely pleasant experience and I will definitely recommend her to anyone who is looking to book a holiday in the future. Thank you.

Sent by John Paterson

Despite the number of obstacles and details that have been put in Alison's path, nothing ever seems to be a problem and she has always come up with solutions and alternatives. Basically she takes all the hassle away from the stressful process of organising a holiday so that all we have to do is enjoy. Perfect!

Sent by Peter Hood

Alison is polite and efficient and provides an excellent service. In a world where generally, no-one is interested in doing anything more than the bare minimum, it is hugely refreshing to find someone in business who cares greatly about her clients and has a genuine desire to ensure that their needs are met in full. Alison, it seems to me, goes that extra mile to give customer satisfaction. I approached Alison following a recommendation. I will certainly employ her services again and recommend her to anyone who is planning any sort of trip. If more companies had staff of Alison's calibre, the world would be a much happier and less stressed place.

Sent by Sabrina & Joe Mather

We used Alison to book our honeymoon last year. She was excellent. We weren't 100% sure what we were after so gave her a brief outline and she came back with some amazing ideas and the one we chose was absolutely perfect! We have also used Alison to help us book a trip to Disneyland Paris and again we got lots of help from her. She has such patience too, replying to any query we had, no matter how small and silly. Completely recommend Alison to anyone!

Sent by Ernest & Anne Newton

We have taken holidays arranged by Alison for a few years now. These have ranged from sunshine breaks in and around the Mediterranean to North America. We have always found the resorts, accommodation etc to be of a high standard and representing good value. Alison has always been very professional but, more importantly, very friendly. She is always our first port of call if we wish to arrange a holiday to a destination that involves a flight.

Sent by Brian Zealand

The first time I used Alison, I was seeking info on a possible trip to a friends wedding in America earlier this year. She put in a great amount of time and effort sorting plane times and possible accomodation etc. Unfortunatley I decided it was not going to be a viable trip, there was no charge made. I have used her since to book air travel to Jersey. Her communication skills and the vast amount of holiday destinations available from her business are excellent. Not expensive, and fully recommended.

Sent by Susan Conlan

Alison is an absolute pleasure to work with. She has organised several holidays for us in the past and more recently organised my brother's wedding in Cyprus. Nothing is too much trouble for Alison, you know she will always do the best for you, she's a diamond!!

Sent by Joanne and Paul Airey

We have been booking our holidays with Alison for a number of years now. She provides a professional and personalised service and is able to tailor holidays to our (very specific!) needs and budget. We discovered just how helpful she could be when we had to cancel a holiday because our daughter had chicken pox. Alison sorted everything out for us, guiding us through the process and helped to reduce the stress of the situation. I would recommend her without hesitation.

Sent by Mavis Hughes

I first heard of Alison through my son who had previously booked a very enjoyable holiday with her. Now seven years later we have booked nearly three holidays a year. Alison is not only very professional in how she handles your enquiry but is the most friendly and caring person when dealing with your holiday requests. I will carry on using Alison in the future and continue to sing her praises.

Sent by Rebecca Freeston

Not one for going abroad, I was completely at a loss on where to start looking for a family holiday. I have to say, Alison made the whole process an absolute pleasure. She recommended places to go and worked hard to find the perfect place for our large party. It was completely stress free and hardly took any time at all. I whole heartedly recommend her service to anyone and will definitely book through Alison next time we go away.

Sent by Dale Moody

I have used the service offered by Alison Shipman from Travel Counsellors for many years. All I need to do is float an idea of where I would like to go, what I would like to see and what I have to spend and Alison does all of the hard work. She then comes up with a variety of options. I can then choose what I want and she arranges it. She always tries to get the best price and she is open to suggestions. She is also very knowledgeable and if she doesn't know something she will find out. Nothing is too much trouble and Travel Counsellors offer excellent protection so I have peace of mind if thing were to go wrong.

Sent by Paul Greenwood

Alison was very efficient in coming back to us to make sure she had covered all our requirements for the holiday. She helped with the arrangements for the airport parking and the whole package offered good value for money and was dealt with incredibly well. Thanks!!

Sent by Hilary Woods

Well where to start? At the beginning I first met Alison on email in 2007 when she very kindly assisted me on sorting out the honeymoon June 2008 for my son. We had many changes to that arrangement and she is always the professional with help and understanding. Now I count her as a friend and have shared many interesting holidays situations for her to arrange specially for my daughter's honeymoon a safari in Kenya. We have had many holidays to arrange as we go with friends twice a year and always enlist her help. Nothing is too much trouble and she always finds the place for us and we have just come back from a visit to Normandy - excellent as ever. I cannot recommend Alison highly enough and I always pass on her details to my friends. Excellent keep up the good work. Thank you

Sent by Belinda Cordwell

Alison has always taken care of our needs when we have had a problem, such as when we visited Thailand during the riots in 2010, she took care of it arranged for us to stay where we were and kept us informed at all times, which was also lucky for other people who were not aware of the problems and had to make their own arrangements. I always feel confident when I book through Alison as she is always at the end of the phone and you can speak to her in person to sort any issues that may arise. Thank you Alison

Sent by Robert Adams

Alison is superb to deal with. Simply let her know where you are thinking of going and she sorts the rest. We have travelled to Dubai, Turkey and soon to Florida and it has been fantastic. She covers every detail and can even book airport parking to obtain the best value. This saves you not only valuable time in trying to navigate difficult websites but also saves you a lot of money. I cannot recommend her services enough. I will certainly be booking our next holiday with Alison and regularly pass on her details to friends without hesitation. Well done Alison and keep up the great work.

Sent by Sally Harper

Well, what can I say about our trip; fantastic, breathtaking, awesome, exceeded expectations, I could go on! We've had the most spectacular honeymoon we could ever have imagined and all thanks go to you and Travel Counsellors. All of the accommodations we stayed at far exceeded our expectations, superb quality absolutely no faults with any of them and the owners couldn't do enough for us. All of them provided us with a honeymoon welcome gift of either Champagne and/or chocolates/cake and flowers. The highlight of the whole trip was definitely the Safari, seeing so many beautiful animals in their natural environment was truly a privilege, Once again, thank you so much from both of us.

Sent by Angela Cuff

We just want to say thank you SO much for helping us to arrange our honeymoon at the El Dorado Casitas Royale in Mexico. Your service was fantastic, we found you to be very friendly and helpful, not to mention patient with us changing our minds a lot and asking lots of questions! Our tickets and pre-holiday info all came through to us in plenty of time and was good quality. The resort you found for us was idyllic with great service and food. The honeymoon extras of champagne and a candlelit meal on the beach that were thrown in were undoubtedly down to you contacting the resort in advance so thank you! We would definitely use your fantastic service again and would recommend Travel Counsellors to all! Thanks, Matt and Angela Cuff x

Sent by Susan Fletcher

Thank you so much for all the work you did on our surprise holiday to Kiruna and the Ice Hotel - it was a very memorable and fantastic experience. I was so thrilled that my husband had dreamt up such a wonderful surprise and enjoyed every minute of the build up - after the meal on Valentines Day, the journey to Heathrow and the trip itself - I will never forget it and highly recommend it to anyone who wants something completely different.... the Husky Dog sled trip through the forests and across the frozen lakes was just incredible, and the overnight stay at the Ice Hotel awesome.... the Snowmobile Safari through the wilderness at nights was like being in a James Bond movie - even calling in at the log cabin in the forest for reindeer stew cooked on an open fire..... I still can't believe we did it........Thank you!

Sent by Hilary Woods

Alison 1st came to my notice when sorting my son's honeymoon this year and in fact we were given another Travel Counsellor's name but she was not available. I looked on line to find Alison is near to our home so it made sense. She was extremley helpful during my daughter in law's fathers illness nothing was too much trouble. I have subsequently passed on her details to many friends as has my son.

Sent by Ian Howarth

We have booked our last two holidays with Alison because she provides an excellent efficient service. She searched long and hard and found a perfect holiday for our family at a great price. She is friendly, helpful and honest about hotels and destinations. Will and do recommend her to friends and would not book a holiday or any travel arrangements through anyone else now. Thanks Alison!

Sent by Rachel Aiston

Alison booked our summer holiday to France. One week in keycamp and one in an apartment. She sorted it all out so it co ordinated with the ferries. It went like clockwork. We hadn't been abroad with the kids before and she thought of everything we would need with a young family so it was hassle free. She always got straight back to us with any queries we had. She was always easy to get hold of.

Sent by A Jordan

We have recently enjoyed two European holidays very successfully arranged for us by Alison. Both were well organised, with good accommodation in excellent locations and travel arrangements which went without a hitch. She has now organised for us a 3 week holiday to Central America, staying in Mexico and Panama with a short stop-over in Miami on our return journey. She has produced for us an excellent itinerary, which meets our requirements, fully covering our expectations at a cost suiting our budget. I would recommend anyone planning a holiday, particularly those wanting something different to a standard brochure holiday, to contact Alison with their requirements – I feel sure they will not be disappointed.