Carla is fantastic. She’s incredibly efficient, knowledgeable and professional. We wouldn’t hesitate to recommend her to others. Thank you.

Second time booking with Carla. Absolutely fabulous service. Listened to exactly what I needed and got it all booked really quickly.

Carla is absolutely awesome to deal with! Nothing is too much trouble and every detail is spot on. I wouldn’t dream of booking a holiday through anybody else!

Fabulous service. Super quick response to my initial enquiry along with great suggestions. Booking and information also quick and easy. Already recommending. Thank you

Such a helpful and easy process. I was overwhelmed when trying to book a holiday. This made things so much easier. All I had to do was provide specifications and options were provided quickly that matched what I was looking for. The app also made it so much easier to review suggestions etc. Would definitely use again.

Carla provides a great service, quick with responses to all my many questions and queries.

Carla’s customer service is beyond outstanding she is amazing. She replies so quickly it’s like she’s sat with you.

Very Patient when needing to tweak the quote numerous times and the quotes were done very quickly. High recommend

Carla is an excellent travel advisor. Friendly and so helpful. She responds promptly and despite us having a relatively long list of requirements, she managed to achieve everyone. I would thoroughly recommend Carla for all of your travel needs.

Carla was extremely helpful and patient, especially when our specifications changed a few times until we finally landed on the perfect itinerary!

Booking was quick and swift. Carla understood what I needed and executed perfectly.

I would (and have) recommend Carla to anybody who wants to book a holiday! Absolutely exceptional service, nothing is too much trouble and, even though we've never met in person, she really seems to understand what my family will enjoy as a holiday.

Always recommend Carla to my friends and Family. Carla always goes above and beyond to give us the best holidays.

Excellent service from Carla. Booked our cruise for December. Super informative and very helpful, quick to answer any questions I had. Thoroughly recommend.

Amazing experience!

So happy with your service!

Always on hand to provide information and answer any questions. Fully knowledgeable and nothing is too much trouble. Have full confidence that any travel changes that later arrive will not be not an issue and Carla will always look after us and keep us up to date.

Carla has been extremely helpful in the process of booking my holiday. The payment App has been easy to use.

Excellent support, recommendations and advice when I couldn’t make a decision!

Carla offered us a good selection of suitable holidays to choose from. She is very responsive to questions and queries.

Friendly, responsive service. Always happy and ready to help with travel plans.

Excellent service from the moment you request a quote to when you arrive home from your holiday Always a friendly voice at the end of the phone to reassure that everything is going to plan

Amazing experience!

Thank you, Carla for helping us to book tickets for my sister who lives in Australia and who is coming to England in June to celebrate my niece's wedding. The whole process was stress free. Carla was friendly, efficient, helpful and professional. Thank you. We shall definitely recommend.

I had a trip in mind with lots of different stops but didn’t know how to make the best of my time and budget, thankfully Carla stepped in and created an amazing trip and answered all of my concerns. So happy with all of her help, guidance and expertise!

Carla was very helpful and dealt with all our requests in a very friendly and efficient manner.

Carla offered us a good selection of suitable holidays to choose from. She is very responsive to questions and queries.

Took all the stress away and got us exactly what we wanted at a great price too!

Carla always responds quickly and listens to my requests. I trust her to find me the best options for my budget.

Carla always knows exactly what we need and picks the perfect holiday to suit. Nothing is any trouble, she goes over an above and provides the perfect booking experience. I have used Carla many times and will continue to do so and always recommend her services to friends and family.

Carla met the brief, and responded timely on every occasion. Looking forward to our travels in October.

I emailed the vaguest parameters for our family holiday and within a few emails we had the perfect holiday booked.

The best customer service ever. Nothing is too much trouble for Carla, with her it is personal

Carla always goes above and beyond to give us the best holidays. Could not recommend Carla enough.

Carla is always helpful and provides great service!

Very helpful and pleasant young lady, nothing was too much trouble Went above and beyond her duty, done all our worrying for us

Fantastic friendly and quick service. Thank you

Really helpful, answered all questions and was always lovely when I had contact. The quotes were detailed and gave good options to pick from.

Carla has booked two holidays for us now. She listens to all the details and creates the perfect getaway.

Carla's done a really good job here! I have a disability so there was some extra adaptations that we needed to do but Carla made it easy and fun. We are looking forward to our holiday very much and all because of Carla.

Really easy fun booking service I'm sorry I only just learned about it!

We have used Carla to book a number of holidays and we keep coming back as she’s fab! Very knowledgeable, friendly, and patient. We would recommend to anyone looking for any type of holiday or break.

If I could score Carla an 11, then I would! The whole experience with TC has been way over and above what I expected. Carla has always been quick to respond to any query and, when I called whilst actually away on holiday, there was always somebody there to help. I cannot foresee a time in the future when I would consider using any other provider to book a holiday - absolutely exceptional experience!

I always find looking for holidays very stressful as we are quite fussy. Having Carla sort things has taken this stress away and allowed us to enjoy the experience.

Carla has helped immensely with booking a fantastic sounding trip which my husband and I are getting very excited about. Our queries are answered quickly and any tweaks made without hassle. The app is great too.

Carla, has been fabulous, from the first enquiry to booking, quick to respond to queries and very knowledgeable. Nothing has been to much trouble for her, highly recommended. Thank you Carla

Carla met our expectations both financially and professionally. While experience stress free and easy.

I would absolutely recommend you - Helpful and efficient service and will definitely be using again :)

A very prompt response to the request of booking a surprise mini break for my family. Carla gave a perfect base solution, with a selection of additional options, which was good to see and enabled it to be added to, to meet our preferences. I would be happy to recommend (and have done) to my family and friends, and we will definitely be calling on Carla's skills and knowledge again.

Carla has been so helpful, and patient. Helping us find something that met all our myriad of requirements (that we kept changing too).

Carla is so helpful, answering my many travel questions and setting my mind at rest before booking, I would absolutely recommend her

Carla helped us to book our honeymoon and came up with some amazing choices and knew exactly the kind of place we had in mind. She was very patient with us and would highly recommend her to others wanting to book a holiday

Carla gave us all the time we needed to discuss our requirements. We never felt rushed. Carla was very accommodating when we wanted to make a few changes. Nothing was too much trouble. A very friendly and efficient services. Thank you.

Carla has been so helpful from the moment I first spoke to her. I was apprehensive about reaching out to a local travel councillor after moving house to a new area but Carla was so friendly and found exactly what I was looking for. The whole process of booking has been so easy and Carla has responded to any questions I have had quickly, helping to reassure me and ensuring that the holiday meets all of our needs. I wouldn’t hesitate to recommend this service to family and friends!

Simply the best, hassle free service you could ask for. Carla makes it all so easy and nothing is ever too much to ask for.

So far we have had an excellent service - I would definitely recommend!

Carla is amazing, nothing is too much trouble for her, she always strives to find me the perfect fit, holidays are so precious and she really understands that.

Carla was great, very personable and attentive. She listened to our needs and has arranged a fab itinary for us. We can't recommend her highly enough..

We’ve received the most pleasant experience booking our holidays with Carla. She gives 110% customer service with a lovely personal touch. Nothing is ever a problem, being if we are not sure, if we need any more information, if we need to change anything. Also knowing that everything is taken care of and we can relax knowing that we have a beautiful holiday to look forward to. Thank you Carla

Excellent service in every way.

Such a friendly, fast and efficient service from Carla, would highly recommend. Thank you x

I always recommend Carla Luxford to all friends - it makes the process of organising a holiday so seamless, plus you always get an efficient, friendly and exemplary customer service from her.

Carla arranged every detail of our break away to Prague based on requirements. Carla sorted everything we asked, Airport car parking, transfers and a hotel in a decent location but not too busy. The whole experience was spot on, we couldn’t have chosen better ourselves. Our trip to Prague was made so simple because of Carla. She even sent a note with chocolates to our hotel room. Once we arrive home we even got a personal welcome home postcard! 10/10 Carla Keep up the great service !!

A wonderful and stress free approach to booking a holiday!

I have always booked our own holidays but this year we were super busy with work and life in general. we called Carla gave her our budget and time frame and wow the service she gave us was amazing from the hotel she recommended the flights and transfers all the paperwork and the lovely message for us at the hotel. So professional and friendly and all done in less than a week. I don't think we will be booking our own holidays ever again

Just returned back from our short break to Barcelona and had the best time ! From the very first conversation with Carla she was so helpful , professional , but also gave a special personal touch which you don’t get when booking with other travel agents . The hotel was lovely , transfers and location was spot on ! Had an email saying if there was anything we needed she was there to help and also a lovely welcome home post card You did fab Carla , thank you so much

Very professional service at times that suited us. Having busy jobs and home life, this is a first rate service that I can truly endorse. Looking forward to the holiday.

The whole process with Carla in booking our trip has been stress free and fun. Completely feeling at ease and confident with Carla it was a positive and exciting experience. Just what it should be. Already have spoken of Carla to friends and family and shall be back myself for my next holiday plans.

Very helpful, sorting everything out and going above and beyond to help

First-rate performance and 100% 'user-friendly'

Carla is always happy to help, and delivers excellent service.

Would highly recommend Carla. I had the pleasure of working with her in the travel industry, and her wealth of knowledge is second to none. She is warm, welcoming and friendly. Nothing is too much trouble and will go above and beyond for all her customers

Incredibly helpful and professional service. No question too small or big to be able to answer. Would definitely use this service again. Thank you.

Carla was great, she found us the best deal around - much cheaper then we were expecting - and the whole process was just so quick and easy! We will definitely be booking with her again in the future!

5 star service

Carla has been lovely and so helpful with all her information on my trip to New York and Miami. Already looking at future holidays to book.

By far the best way to book a holiday. Won’t go anywhere else now

Absolutely first class service, nothing was too much trouble and all my questions were answered to my complete satisfaction. My holiday to Las Vegas is now booked and paid for and I will certainly recommend Carla for booking any holiday.

Friendly and professional nothing was too much trouble.

Carla Luxford is our Travel Counsellor and had been recommended to me by a friend. I can't fault one aspect of the service she has given us. We now have an amazing honeymoon to look forward to and this wouldn't have been possible without her as we had no idea where to start.

So helpful and diligent, worked hard to find us our holiday with lots of variations to choose from, even though we could not make our minds up she stuck with us until we chose the one we wanted, and after that it was so easy and leaving us very little to do.

Carla organised a last minute booking for car parking and airport transfer for me. I simply provided my flight number, dates of travel, car details and hotel details and it was all arranged for me. Payment via the mobile app was quick and easy.

Thank you Carla for finding and arranging our trip to New York. We are shattered but loved every second of it. Thank you thank you thank you!

Carla recommended Barcelona for our New Year’s Eve city break and it was wonderful. Everything she organised went to plan and you really felt looked after. We will be booking again and recommending to anyone who will listen.

Outstanding. Sympathetic and 'on the ball'.

Simply amazing, thank you for your help. First class service.

Although our holiday is still a few weeks away, so far the booking process and service received from Carla has been brilliant. So simple, we just let Carla know where, when, budget etc and she provided us with suggestions & quotes within days. She certainly saved us a lot of time and effort. Counting the weeks down now !!

Off to Santorini in a few weeks. Excellent service from Carla, friendly and efficient. So looking forward to our holiday. Carla gave us lots of choices after initially chatting about what we wanted from our holiday, we're sure it's going to be fab. Thanks Carla.

I wish I had discovered Travel Counsellors years ago! Fantastic stress-free process. Thank you! :-)

I have already recommended people! Such a brilliant service with an amazing knowledgeable counsellor.

Carla was fantastic at identifying what I wanted to get out of my holiday. The time and effort Carla put in to find the right hotel for me was very appreciated. I look forward to going on my holiday and I'm sure I will be returning to Carla soon to book my next one. Thank you Carla!

Carla made booking our holiday so easy. We are so excited about it and know that we would not be going without her help. Thank you Carla!

Carla was great to deal with and was recommended by my daughter who has booked though Carla twice before...

Very helpful, easy to talk to, thoughtful to what we might need/ want as tourists as well as customer on the end of the phone. Lovely experience!

Thank you for all your patience and hard work; you most definitely took the pain out of booking a holiday!

Carla has been great in organising our bespoke honeymoon trip to Australia. Including Flights, Hotels, Transfers, Vehicle Hire and Visas. We just cant wait to go now!

Carla was great she listened to what I wanted and helped me plan the trip of a lifetime to Australia and New Zealand

Excellent service, professional, friendly and has the patience of a saint! Thanks Carla for everything, you are a star!

Lovely friendly service from Carla, used the information I gave her and she found us an amazing hotel.

Carla is a absolute gem, I book my holidays through her whenever possible & recommend her to friends & family all the time. She is very professional as well as super friendly & she really knows her stuff. She always goes the extra mile, nothing is too much trouble for her & you can just tell she loves what she does. She is definitely a big asset to the Travel Counsellors team!

Carla was amazing from the initial enquiry until booking. No matter how many quotes I asked her to do she was always quick to respond and was always competitive on price. I would highly recommend Carla to anyone.

I have not had as good an experience of travel like this for years, it's been so easy and professional, but not only that, it's the little things like mints in my ticket pack, an e-card for a Xmas message, and how quick it all happened. I have already told numerous people about it and they have been very impressed.

Great, friendly service. Carla gave us a clear itinerary based on our plans, with lots of suggestions and made changes quickly. I would definitely recommend the service to anyone looking to book a honeymoon.

Carla Luxford was fantastic. I have used her services twice and have already recommended her to my friends.

Carla has been absolutely fab, very supportive and nothing was any trouble at all. We can't wait to go on honeymoon and it is our dream destination thanks to Carla.

We had the best time ever! We loved the people, so welcoming and friendly and loved the resort. Thank you for the perfect recommendation and for the welcome home gift!

All I can say is amazing! I know Carla is my sister-in-law and she would not let me down but when I decided to go away for my 30th birthday I knew I was doing the right thing leaving all the arrangements with her! She found an amazing hotel suitable for all my party arranged all travel/tickets and answered any of my silly questions. I felt completely relaxed knowing she would do a great job and she did not prove me wrong. To top the cake when arriving home to tackle the unpacking and mountains of washing I received a parcel which included tea/coffee and milk I was so relieved just what I needed a cuppa to make it that little bit easier! I would recommend Carla to all my friends and family and would definitely book again! Thank you once again!

Carla is a great lady, warm and friendly and makes you feel excited about your upcoming holiday and also makes the booking process feel easy and safe.

Carla Luxford was brilliant. I told her what we were after and within a day she had found us a selection of holidays, one of which fitted us perfectly. It really took all the hassle out of finding a holiday able to cater for our family, most holidays I looked at only allow 2 children and if you have more than that holidays are harder to find. Would definitely recommend Carla to everyone.

Just a brief note to thank you again for arranging such a marvelous trip for Lesley and I. There is no way we could have made it happen without you. We had an amazing time and both of us said that we have never felt so sad to be leaving somewhere. We have so many experiences to remember and it has opened our eyes to a different kind of holiday. I have already started thinking about a trip to Tromso and Svalbard – I’ll be in touch? It was lovely to receive the welcome home gift too. Thank you! The photos are still in the camera but I promise to bore you with them at some point.

I would definitely recommend booking through Carla. We have booked a mini trip to Dublin and she found us the best deal without the hassle of booking ourselves. We will definitely book through her again. Excited!!

Carla was great, she gave me lots of recommendations and was always quick with replies. Would definitely recommend her to anyone! Thanks Carla

Carla booked a very late notice stay in hotel and we got a fantastic deal on the room. Quick and easy and saved the hassle of booking it ourselves!