Charlotte Mitchell

My expertise

Australia
Couples
Canada
United States

I'm based in

Sutton Coldfield

Available for new enquiries

It's Nice To Meet You

Hi, I’m Charlotte — your dedicated and trusted Travel Counsellor.

Thanks for visiting my page! If you’re here, you’re likely dreaming of your next big adventure — whether it’s a romantic escape, a cultural journey, a family break, or a once-in-a-lifetime honeymoon. Whatever your ideal holiday looks like, I’m here to make it happen.

With over 22 years in the travel industry, I’ve had the privilege of crafting unforgettable holidays for my clients — and experiencing some amazing journeys myself. These personal adventures have given me the insight to plan trips that are truly special and tailored to you.

Travel, Tailored to You
I specialise in bespoke travel experiences — from spontaneous city breaks and beach holidays to cruises, safaris, honeymoons, and destination weddings. I’ll support you at every step: from inspiration and planning to the moment you return home.

Whether it’s your first trip abroad or your fiftieth, I’m here to make it seamless, exciting, and personal.

Where I’ve Been, What I’ve Loved
Travel has taken me around the globe, each destination adding to my expertise and passion. Some of my most memorable experiences include:

Romantic city breaks to Paris, Rome, Nice, Bruges, Barcelona, and Dublin

Saying “I do” in Cyprus and honeymooning in Los Angeles, Hawaii, and San Francisco

Warm island welcomes in Mauritius and Zanzibar

Culture-rich experiences in Singapore and Bali

Thrills at the Formula 1 in Montreal

Awe-inspiring beauty in the Canadian Rockies

Vibrant landscapes and cultures of South Africa

A cruise through the Norwegian Fjords with a toddler

A sunny cultural escape to Madrid

These journeys have taught me the importance of the little details — and allow me to give honest, first-hand recommendations.

More Than Just Holidays
My role isn’t just to book a trip — it’s to become your trusted travel partner. I take the time to understand your likes, dislikes, and travel style. Many of my clients return time and again, knowing I’ll always go the extra mile.

I have specialist knowledge in cruising, one of the fastest-growing areas of travel. Whether you’re new to cruising or a seasoned explorer, I’ll help you find the perfect ship and itinerary.

I’m also a certified Australia and Canada specialist, giving you insider knowledge and unique insights into these spectacular destinations.

My Personal Promise
What matters most is you.

Travel should never be one-size-fits-all. I take a personal, client-first approach — offering expert advice, up-to-date training, and trusted industry connections to make sure everything runs smoothly from start to finish.

And nothing makes me happier than hearing about your adventures when you return — or getting that next phone call to help plan the next one!

Let’s Plan Something Amazing
Are you dreaming of:

A romantic city escape?

A sun-soaked family break?

A once-in-a-lifetime cruise or safari?

A beautifully planned wedding abroad?

Or just some time away, completely tailored to you?

Whatever your travel plans, I’d love to help you bring them to life.

?? Call me, message me, or drop me a line — and let’s start building your next unforgettable journey.

Because with me, travel isn’t just a booking.
It’s personal.
It’s meaningful.
And it’s all about you.

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Explore my guides and blogs

Winter sun Fun with a Toddler

Winter sun Fun with a Toddler

When the weather is bitter and even turning up the heating just doesn’t seem to keep you warm; then a constant reminder from a ‘helpful’ tool on your phone of memories over the years of your previous winter sun escapes, you just start saying, enough is enough and the only thing to do is book a last minute winter sun break away. For some, this will bring thoughts of relaxation, sunbathing, eatin

11 Feb 2025 5   min read

Cruising the Fjords

Cruising the Fjords

A Magical Journey Through the Norwegian Fjords with MSC Virtuosa: Our First Cruise with a Baby. Well this was a different holiday for us Our recent 7-night cruise on the MSC Virtuosa from Southampton through the Norwegian Fjords was truly something special. Not only was it our first time exploring this stunning part of the world, but it was also our first cruise with our 1-year-old baby. And, t

19 Nov 2024 3   min read

On the piste...in Nendaz

On the piste...in Nendaz

I need to be completely honest; ski has never been the top of my bucket lists of holidays to do. Too much exercise, mental thinking & coldness all at the same time, was never my idea of a holiday! However, outnumbered as I was with two friends and my husband Tom, I caved. Back to work for me on Boxing Day I booked our first ski trip – nervous was an understatement! Finding a resort that would su

04 Aug 2020 5   min read

Sizzling South Africa

Sizzling South Africa

A safari holiday has been on our bucket list for a while, but it never seemed to fit in with any plans we had. For 2019, I decided that this was the year. We needed a good road trip and, although there are many different routes I was considering, South Africa stayed at the top; so, planning commenced and before we knew it, we had booked our South African adventure. This is the route that we ch

15 Oct 2019 6   min read

Magnificent Mauritius

Magnificent Mauritius

In September 2018, I was very lucky to have the chance to visit the wonderful Island of Mauritius, an island based in the Indian Ocean. I had visited before, but an opportunity came around and I got to visit again! We flew from our local airport, Birmingham with Emirates via Dubai. The connections are so easy and smooth in Dubai, they really are the best at connecting flights! Onwards from Dubai

01 Apr 2019 6   min read

Singapore & Bali

Singapore & Bali

For our 5th wedding anniversary, we wanted to do something a little bit different. The brief that I received from my husband was that he wanted to go East, so out came the maps as I wanted to make the most of this trip. The mighty plan was to do Singapore and Bali. Singapore has been on my bucket list for quite some time, to be there for the Grand Prix to be exact, however having our anniversar

27 Mar 2019 5   min read

Fear of flying

Fear of flying

This could be the strangest thing ever – a travel agent that hates flying. Well not really, there are lots of people who have a fear of flying and I just so happen to be one of them. It’s not pleasant but I can absolutely relate to those who say they have this fear also. With the need to try and get my fear under control due being diverted because our plane hit a bird on take off. This was the poi

29 Nov 2017 4   min read

The Cape Escape

The Cape Escape

Always wanted to explore South Africa but have always been put off by taking malaria medication? Well look no further as I am about to give you an example itinerary where malaria medication is not compulsory. Driving route: Cape Town - Winelands - Hermanus - Garden Route - Eastern Cape game reserves. Total distance: 1,200km; 14 days Cape Town: Days 1-4 After renting a car from Cape Tow

17 Nov 2017 3   min read

New York - The Marathon

New York - The Marathon

New York baby! Well, for the second time! This trip was for a very different reason altogether - my amazing husband Tom ran the New York Marathon and I was so very proud of him (and all that took part). The atmosphere, organisation, people, runners, professional athletes, supporters and well-wishers were all, to quote a word used a lot that day, "awesome!" He finished with an amazing time of 3:02:

09 Nov 2017 2   min read

New York - for the 1st time

New York - for the 1st time

The best Christmas present surprise ever! Christmas 2010 had arrived and I had been laying down the ground work on where our holiday for 2011 would be. New York was on my hit list and I was making it very clear that the choices were New York, New York or New York, but he just wasn't committing and I didn't know why. The Christmas list (yes I still write a list to tell him exactly what I would l

25 Oct 2017 4   min read

Beautiful Barcelona

Beautiful Barcelona

I am going to be totally honest; Barcelona was not a destination I had any particular interest to travel to, that was until I actually travelled there. Wow, what a city - it was fantastic! Arriving into Barcelona means that you can take advantage of the Aerobus (it collects from both terminals). You can pre-book your tickets online, or you can do this at the terminus at the Airport, such a grea

18 Oct 2017 2   min read

Rocking in Tenerife

Rocking in Tenerife

In February, we decided that enough was enough and with winter blues lasting forever, we booked a last-minute trip to Tenerife in the Canaries? We flew from our local airport which is Birmingham International Airport. They have recently said it is investing 100 million on improvements to its facilities and infrastructure, including hold-baggage screening, self-service check-in, surface access, add

17 Oct 2017 3   min read

What my customers say

Charlotte provides great tailored trips and is very knowledgeable. Always very friendly and a quick response to any questions asked.

Ross Broadley

Ayrshire

Charlotte always goes above and beyond to make sure your holiday is absolutely perfect for you and keeps in touch with you with information that you don’t even realise that you needed .We will always use Charlotte for our future holiday bookings.

Alison Knight

Somerset

Friendly, easy to talk to, with a lovely manner. Good knowledge, so thorough. Will most happily use Charlotte's services again.

Mhairi McKechnie

Isle of Skye

Charlotte, you go above and beyond to ensure our travel needs are just as we requested. We would have no hesitation in recommending you to our friends. 10/10 from us!

Daphne Jones

CARMARTHEN

Charlotte was extremely helpful and professional. Communication was exceptional. Made booking our holiday stress free!! Thank you for all your help.

Jason Thorne

Solihull

I cannot thank Charlotte enough for the service she has provided. Always quick to respond to my queries and nothing is too much trouble.

Debra Sewell

Worcestershire

As usual Charlotte was very helpful in suggesting places for a short break in the New Year. Booking process was very easy.

Laurence Fouweather

Oxford

Thank you Charlotte for booking this trip for us- I felt we had someone else on our team- took some of my stress away.

Kate Arnold

Worcestershire

Charlotte was friendly, warm and efficient. She dealt with my request so promptly.

Mhairi McKechnie

Isle of Skye

Charlotte is great to deal with. She is always very helpful and comes up with great suggestions for our travel.

Laurence Fouweather

Oxford

Charlotte is helpful, friendly & highly responsive.

Andrew Gazzard

London

I’d have no hesitation in recommending Charlotte to family and friends if they need help finding the perfect holiday.

Sarah Morley

Lichfield

Charlotte is friendly and efficient. She adjusts the offers to suit our precise requirements. These are not always easy which is why we use a travel agent.

Barry Gillham

London

Charlotte Mitchell does a 5 star service. She makes booking a holiday so enjoyable and takes the pressure off and answers all our queries promptly and efficiently.

Fiona Ward

Sutton Coldfield

We have used Charlotte for many years now and have found her to always go above and beyond our expectations.

Richard Kerry

Birmingham

I have already recommended Charlotte to family and they have also been more than happy with the service provided.

Debra Sewell

Worcestershire

Charlotte has been so brilliantly helpful, offering us plenty of suggestions, and making any adjustments we requested very quickly. Couldn’t have asked for more.

Corinne Thomsett

Birmingham

Charlotte was extremely helpful and accommodating despite frequent changes of the parameters.

Sue Hinchley

Somerset

Outstanding service from Charlotte on every matter, large or small.

Wayne Bulpitt

Guernsey

Charlotte was fantastic! Very knowledgeable and gave some excellent advice- would most definitely recommend Charlotte to friends and family!

Elizabeth Bullen

Worcester

Charlotte organised and came with us on a trip to Iceland. From the time we left Heathrow until our return there she had everything planned, including all our excursions. There wasn’t one point where you would think it could have been better. Traveling with Charlotte you realise how experienced she is and the wealth of knowledge that she has She treats all of her customers like her family, so you feel comfortable, she has your back. She has a can-do attitude. Which is great when you’re not sure what to do. She is a young mum so easily understands the needs of a family with children. I cannot recommend her highly enough. Thank you for a great holiday Charlotte.

Tony Cox

Redditch

Me and my husband have just come back from a long weekend in Iceland hosted by our travel consultant Charlotte Mitchell not only is she a special person to be around she always makes your holiday so easy to take as she organises every detail for you We have taken other holidays through Charlotte and everyone has been perfectly executed We are travelling again later in the year on another holiday Charlotte has organised for us and we will definitely be booking through her again We cant stress enough how amazing she is

Alison Knight

Clevedon

First class service. Nothing was an issue, so helpful. Have recommended to many and will continue to recommend the services of Charlotte and TC.

Paul Findlay

Irvine

We are very happy with Charlotte, she always accommodates our needs and sorts out any problems without causing any stress to us.

Alison Knight

Somerset

Charlotte offers great service , really goes above and beyond to help plan the perfect holiday .

Ruth Holmes

LICHFIELD

We have used Charlotte many times to book trips and holidays and have always found her to be friendly, professional and full of useful advice.

Richard Kerry

Birmingham

Charlotte is knowledgeable, swift, ultra-reliable!

Peter Oppenheimer

Oxford

I am extremely pleased with Charlotte's knowledge and helpfulness regarding our New York trip. She has talked to us about the must see attractions, locations and things to expect once we are there. I feel 100% reassured that if I will need her help for any holiday queries she will go the extra mile to help us.

Zsuzsa Hadarau

Birmingham

I was very impressed with Charlotte’s excellent service.

Alma O'Brien

Birmingham

Charlotte has booked a number of family trips for us now and nothing is ever too much trouble. Excellent professional advice and great communication.

Jennifer Lee

Plymouth

Discover the world with me

Get to know me

Get to know me

Booking holidays means I get to know you, so here you can get to know me!

21 Apr 2022

Trusted Travel

Trusted Travel

Why you should trust me with your future travel plans - here are 4 great reasons.

26 Mar 2021

South Africa 2019

South Africa 2019

South Africa absolutely stole my heart - I think it will yours too! https://www.travelcounsellors.co.uk/charlotte.mitchell/Profile-Blog/SizzlingSouthAfrica

15 Jun 2019

Mauritius 2018

Mauritius 2018

If the short video has captivated you, why not have a read of my blog - Magnificent Mauritius. Then let me help plan your future trip to Mauritius.

15 Sept 2018

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More destinations to enjoy

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

Find Tc Difference

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Let’s talk through your ideas, no pressure.

0121 314 6650

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Finding your match...

Every unforgettable journey starts with the right person by your side.