Claire Jackson

Hi Claire , What a wonderful holiday we have just experienced. Thank you for the welcome home postcard- arrived in this mornings post . Everything worked like clockwork . Gustavo our guide was so knowledgeable and passionate about all the wildlife . He was so calm, collected and his experience shone throughout . The Parador hotel and staff were superb . The pelicans flying past each day were a wonderful sight . Happy to complete any post holiday survey . Hugest thanks to you too for all your advice and peerless professionalism . Your support enabled us to fully exhale and completely relax Love and thanks Anne and Trevor X

Excellent and friendly service and found a great deal!

This is our third holiday that the amazing Claire Jackson has booked for us, and once again she has not disappointed us. Claire listens to what you want and then comes up with the holiday tailored made to you. This holiday was a family holiday to Rhodes and was a fantastic holiday. The personal touch is what I love about Claire, arriving in our room to a lovely letter thanking us on booking with her for our third holiday it’s the small thoughtful things that go a long way. Claire also arranged for us to have food in our rooms as we arrived in the evening time and the resturants had closed this was a great touch and the food was lovely. Why go with Claire when booking a holiday, peace of mind knowing that she is there to help with anything, she builds you a holiday that is suited to you and your wants, she finds amazing hotels. I would highly recommend her to book your next holiday and I am looking forward to booking our next adventure with her.

Claire took the time to understand my requests, and then sourced exactly what I needed. First class service from start to finish.

A stress free holiday thanks to Claire! We couldn’t have asked for a better experience with Travel Counsellors, especially Claire. From the moment we booked, communication was excellent. We always felt informed, reassured, and confident that everything was taken care of, which made planning and enjoying our holiday completely stress-free. What really stood out was the support we received when our original return British Airways flight was cancelled. Claire acted incredibly quickly, arranging seats on a new flight the very next day, speaking to British Airways on our behalf, and guiding us through what we could claim back for expenses. She took care of everything behind the scenes, turning what could have been a very stressful and overwhelming situation into something we barely had to worry about. Because of Claire’s dedication, we were able to relax and enjoy our unexpected extra day of holiday instead of spending it on the phone trying to sort everything out ourselves. She truly thought of everything and went above and beyond for us. If you’re looking for someone who genuinely cares, communicates brilliantly, and will be there for you if anything unexpected happens, I wouldn’t hesitate to recommend Claire and Travel Counsellors. Thank you for making our holiday, and even its unexpected ending, such a positive experience!

Do not hesitate!! Fantastic experience We recently booked our honeymoon to South Africa and Mauritius with Claire, and we honestly couldn’t have asked for a better experience. As a couple who have always booked our own holidays, I was initially quite apprehensive about handing over the planning to someone else — I’m a bit of an over-worrier! But Claire made the whole process so easy and completely took that worry away. From start to finish, she was incredibly helpful, knowledgeable and attentive, making sure every detail was taken care of. Everything was so well organised, and we felt completely reassured that we were in safe hands. Our honeymoon was absolutely amazing and far exceeded our expectations. We came home with memories we’ll treasure forever, and we’re so grateful to Claire for making the whole experience stress-free and special. We wouldn’t hesitate to recommend Claire to anyone planning a holiday — and we’ll definitely be booking with her again! Thank you so much, Claire! ❤️🌍✈️

I first met Claire a couple of years back at a wedding fayre. I went claire to organise a trip to Krackow for the Christmas Markets last December. She found flights and a hotel to work within our budget. She kept in touch throughout even after we'd book, she even checked in on day of going to ensure flight was on time along with transfers. I've come to Claire again to organise trip for my husbands 50th birthday. We have gone back and forth many times changing our minds on the destination along the way until we found what we wanted re flight times, price location etc. She has been very patient and understanding to our needs. It has saved me trawling flights etc. I shall be going back for next year's annual holiday to Claire to see what she can find for us.

Went out of the way to help and advise. And sorting out boarding passes. Helped us on her day off. Always responded to calls. Always pleasant. Courteous. Polite. Professional. Friendly a delight to deal with.

Claire has made the whole process of arranging our next trip so much easier and smoother than we could ever have expected. It's one of those "trips of a lifetime" and we wanted to make the most of the experience so a standard package wasn't quite what we wanted. Claire has made it possible to get this trip personalised so that we get to see everything we wanted. The only drawback is that we've now got to be patient as it's not until next year.

I have booked 2 holidays with Claire Jackson and just about to book our 3 rd. Every experience has been superb ! Claire takes care of absolutely everything- from bookings to transfers and on line Seat selection . Nothing is ever to much trouble, she invests in so much time and effort in finding the perfect holiday for us! Highly recommended ⭐️⭐️⭐️⭐️⭐️

Claire was fantastic and made our recent trip to Puglia truly special. I had a clear (but fairly vague) vision in my head of the type of holiday I wanted — something authentic in a traditional Italian town, relaxed, but with lots to see and away from the overly touristy feel. Claire completely understood what I was looking for and got it spot on. She organised a perfect 6-night itinerary for us: 4 nights in a great B&B in Polignano a Mare and 2 nights in a stunning Masseria in Ostuni. Polignano felt exactly like a proper old Italian town — beautiful, charming, and full of character. From there we stayed at a wonderful old converted farm B&B (a masseria) which was absolutely fantastic. It was peaceful, relaxing, and the perfect place to unwind. The whole experience matched my expectations perfectly. Claire handled everything smoothly from start to finish including flights, transfers etc. I wouldn’t hesitate to recommend her to anyone planning a trip in the UK or abroad. If you can think it, Claire can find it! Thank you, Claire — we appreciate everything you did for us and can honestly say you did an excellent job! Dan & Tash

Holiday of a Lifetime! Everything was better than expected. Claire Jackson created the holiday of a lifetime. The hotels, flights, driver, itinerary were excellent and she arranged some upgrades. We will be booking again. Thanks Claire.

Claire made our holiday easy. She listened to what we wanted and it was stressfree. We had a wonderful time skiing in Finland and it went seamlessly..... Thanks Claire

Claire has helped us greatly in organising our summer holiday for us this year. She’s acted on our request quickly, has been thorough and very communicative. She has made things easy and I feel assured we’re in safe hands.

Claire smashed it again, great supporting in choosing the right hotel and flights and was on hand to make it all seamless and hassle free. Happy returning customer!

Claire, my travel consultant was brilliant throughout. I had some ideas about flights & other experiences for my trip. Claire followed up on my research and took care of all my bookings, as well as practicalities like check ins for flights. She kept in touch throughout my two month trip to make sure everything was OK. It was great to know that support & advice was always available if needed.

Excellent service, highly recommend contacting Claire. It made the trip easier all round, and overall a very positive experience.

Claire was so helpful and available and always ready to deal with any situation or answer any questions. Definitely would recommend to anyone looking for a first rate travel service.

I can’t recommend Claire & her travel expertise more highly. She honestly went above and beyond for us as a large group travelling to India. She made the whole process so much less stressful than it would have been (especially with Air India constantly changing our flight times/schedules etc). I will definitely be using Claire again in the future for my holiday bookings- it’s so much easier & nicer having a “real” person to talk to & advise you properly. Thank you Claire for being such a Superstar ! 🤩🎉💫

Claire takes pride in what she does and goes above a beyond to get what you want. Nothing to too much trouble.

This was my first experience using an independent travel agent and Claire Jackson had come highly recommended from other friends. I can’t believe I didn’t use her earlier! We had a call where we discussed my requirements; budget, dates, holiday type. Claire came back with lots of options within my dates and budget and once a decision was made, she did all the hard work! Flights, luggage, transfers, trek, hotels, all taken care of. Even checking us in and sending boarding passes. She sent us a travel guide and personalised luggage tags - what a fabulous touch! The TC App was easy to use and had all the details and documents for the trip. Claire booked the 4-day Inca trail in Peru for my partner’s 50th and her recommendation for the tour group and hotels was spot on. We had an amazing holiday and the tour company were fantastic. All in all it was an excellent service and Claire provided that extra special touch. She come highly recommended from me too!

Claire did an excellent job of researching the options, and coming up with the best value for money inter-railing holiday for us. I'm so relieved our trip was in such safe hands!! I would not hesitate to recommend her to family and friends and in fact I already have, and my Mum has used her twice and I know of at least two friends who are using Claire, after me singing her praises.

Use Claire for all your holidays! It's a no brainer! Claire was amazing from start to finish! I have never used a travel counsellor before and I can't see me ever not in the future. Not only was the travelling seamless, the accommodation amazing and the communication impeccable it was such a comfort to know if anything went wrong Claire and Travel Counsellors were on hand to help out.

Claire Jackson organised our recent trip to Northern Sweden. This was a bespoke trip to facilitate a handicrafts course that my wife wished to undertake. All the arrangements were made just as we asked and the whole trip went very smoothly, with no unexpected hiccups or expenses. Claire was available and in communication throughout the planning and execution of the trip. Highly recommended, we will definitely look to use her services again for future travel arrangements.

Claire is fantastic! The best flight PA assistance one could ever dream of. Makes everything about travelling abroad so much easier and less stressful! Thank you!

DENMARK MADE EASY What a great time we had and made so easy by booking with Claire Jackson. Nothing was too much trouble for her, even me changing the taxi time 3 times. The car hire went smoothly and the hotels that she suggested were perfect. She is so good at putting together that one off trip. I shall certainly be recommending my friends to use her.

Our Maltese Holiday We have recently returned from a week in Malta and would thoroughly recommend Claire Jackson and her company Travel Counsellors Ltd. This was the first time we had used her, and it was fantastic. Initially she talked to us about where we wanted to go and what our requirements were. She then provided us with a number of potential hotels and flight options to get us there. Having made our choice from these, she then did all the bookings for us. We only had to pay an initial £150 deposit, but this was refunded the moment the bookings were completed. We raised a few queries with her over the next few months, and she very quickly answered these by contacting the hotel/airlines on our behalf. She organised all our boarding passes as they became available to book and set up a WhatsApp group for us, should we need to contact her in an emergency whilst away. Everything went without a hitch, but it was really reassuring to know that she was there should we need her. The hotel we chose (The Grand Hotel Excelsior) was also fantastic. It looked stunning, the staff were always very helpful, and the breakfast and evening meal venues were just amazing with a fantastic picture window over the waterfront alongside the hotel. As we ate each night, we watched the sun slowly setting over the hills across the bay. They even realized it was my birthday, whilst we were away, and produced a bottle of wine for us! Then there was Malta. Valetta was a lovely vibrant city to explore, very compact and yet so scenic and full of interesting sites to visit. Even the smaller churches were really ornate, and the people all seemed friendly and helpful. Full of tourists in June of all ages, but everyone seemed to be enjoying the place, and the weather was just right. We also did great trips out to The Three Cities, Gozo, and Mdina/Rabat. Transport was easy to use, and prices were very reasonable. We had a great time and will undoubtedly use Clair again for future holidays.

All we had to do was turn up......! I went on a skiing holiday in the Dolomites in February, organised by Claire Jackson, with the minimum of fuss. All we had to do was turn up!

The service from Claire was excellent. She goes above and beyond to help you get the deal you want. Very happy with the service.

We would recommend 100% putting your trust in Claire Jackson and relax when it comes to booking a holiday!! The whole experience of booking through Claire took so much of the worry away from making the big decision to take our family to the other side of the world. We hadn't travelled abroad for 6 years and had never visited Asia. The children are teenagers and the time was right for a big adventure as a family of 4. Claire had been recommended by our sister in law and we can see why; her expert knowledge and oustanding customer service is second to none. With Claire's help we decided on Thailand at Christmas time as we wanted Winter sun - we were late deciding so getting the flights, transfer vehicles accommodation booked in a short space of time in the Autumn was no mean feat. All was booked swiftly with consultation with us every step of the way. Then we had the real advantage of being able to pay bits of as and when we were able through a really helpful holiday app - all was made really straight forward. Claire booked us in for all our flights remotely and communicated swiftly with us each step of the way. We had the most wonderful time away and it did us so much good as a family - wonderful memories and just great fun!! We had one issue with a hotel booking and even though it was supper time on Christmas Day in the UK Claire was on the other end of a text instantly and resolved the issue whilst we slept!! So many advantages of booking through Claire Jackson I could go on and on - we are already looking forward to our next trip!!