Hello; my name’s Claire and I live in Aylesford, Kent.
I know from experience that booking a holiday can sometimes be an almost overwhelming task. There’s so much choice, so many ‘bargains’ and so many operators. That’s why I decided to become a Travel Counsellor, to help people book their perfect holiday, without the stress!
You don’t need to spend hours and hours online or sit in a high street shop all afternoon to get the best deal on your holiday. I can arrange your perfect break to any destination in the world and all you need to do is phone me with your requirements.
Just give me a list of things you like (or don’t like) that makes your ideal holiday and I can arrange a bespoke holiday for you and your family. You don’t even need a firm idea of where you want to go, just have a chat with me and I’ll help you find your ideal destination.
Travel Counsellors has the highest customer satisfaction rating of ANY company in the world! Using Travel Counsellors’ award winning technology I am able to create unique package holidays at competitive prices from hundreds of approved suppliers.
I pride myself on going the extra mile for my clients and my customers know that they can count on me to do everything in my power to ensure their holiday runs smoothly from that first conversation to the final journey home.
Once you’re abroad I will look after you; checking you into flights along the way and dealing with any problems or queries you may have, from having an accident abroad, to concerns over local transport strikes. You can contact me at any time by any means.
I can use my own personal experiences to help you get a great holiday deal, places I have travelled to include:
• Hong Kong
• South Africa
• San Francisco
• Los Angeles
• Las Vegas
• New York
• Gran Canaria
And many more.
I can also source exclusive cruise offers, cheap flights, short breaks, honeymoons, UK hotels and park holidays, as well as attraction tickets, theatre tickets, car hire, travel insurance or holiday vouchers for birthdays, anniversaries or honeymoons.
The Travel Counsellors’ unique Financial Trust gives you 100% complete financial protection on every single booking. No questions asked! It's the best financial protection in the travel industry.
If you or someone you know, wants value for money, peace of mind and a hassle free holiday then please contact me for a no obligation quotation - I would love to hear from you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
One of the best excursions I have ever done. Sea Karts in Mauritius
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
26 September 2020
In late September 2020, 6 of us went to Pembrokeshire in Wales, we stayed in a cottage in Stackpole which had a fabulous pub 2 mins walk away called the Stackpole Inn and I can highly recommend the Sunday Roast, probably one of the best roast dinners I have ever had! From our base in Stackpole, we could easily drive to all the lovely beaches in the area and they really are amazing, you could travel all over the world and these beaches are easily the same if not better in some places. The first one we visited was Barafundle Bay, there...
10 September 2020
In September 2020 we took a short trip to Ilkley, Yorkshire, the town where the film Calendar Girls was shot. We stayed in a lovely Victorian Country House which consisted of apartments and cottages, called Westwood Lodge. We had a 2 bedroom apartment (both en-suite with showers) as we travelled with friends, it was very well equipped with every utensil you need in the kitchen, plus WIFI, smart TV, even bath robes provided and all finished to a very nice standard. The views from the apartment from every room, as we were on the top floor, were so picturesque. It...
13 August 2020
In August 2020 we went to stay in a cottage in Warwick, right in the heart of the town and only a 5 min walk from Warwick Castle entrance and the town centre. What a beautiful place Warwick is, I loved the old buildings, the history and also St Nicholas Park was just amazing. The park is huge with plenty of open space, you can hire boats, kayaks, canoes etc and paddle up and down on the water with views of Warwick Castle. There was a childrens amusement park, playground and what a lovely place to spend a sunny...
23 December 2019
Last year over Christmas we stayed in a hot tub cottage on the Norfolk broads. Travelling from Kent to East Anglia is much quicker at Christmas time than travelling to the South West so this year we decided to do it again but stay in a different area. We stayed at Head Fen Country Retreat near Ely, Cambridgeshire. They have a few log lodges set around a very peaceful fishing lake. They have private hot tubs overlooking the lake and our cabin had an outside sauna as well. They are furnished to a very high spec with a corner sofa, smart TV...
24 November 2019
In late November 2019, I travelled with 14 other Travel Counsellors to Val Thorens, France for a ski trip and to stay at the Club Med property. Val Thorens is the highest ski resort in Europe and even going in late November, which is a little early for the ski season, there was plenty of snow and good skiing to be had. Club Med is an all-inclusive property so all food, drinks, ski lessons, ski hire and lift passes are included in the holiday cost. This particular hotel, although accepts children, is not really set up for children, there are no kids...
03 October 2019
We visited Dubai for 3 nights at the end of our Mauritius holiday. It is only a 6 hour flight from Mauritius and back to the UK so its an ideal mid way stop off point to break the journey up. We stayed in apartments called Jannah Place which were just behind the Marina. The apartment was big and basic with good kitchen facilities. The bathroom was the smallest bathroom I have ever seen but for 3 nights it was adequate. The location was excellent, within a 2 min walk you can access the Marina with its 2 mile long boardwalk with...
26 September 2019
In September 2019 we stayed at the 5 star Beachcomber Trou Aux Biches Hotel on the North West Coast of Mauritius. September weather was lovely, nice temperatures without being too hot and humid and very comfortable sun bathing weather. As the holiday went into October, some clouds started appearing but still nice and warm. Yes we had some rain and boy does it rain, but this happened during the night with just the odd light shower during a couple of the days. Trou Aux Biches hotel was amazing, the food, the staff, the setting, the pools, you cant fault it. It is...
02 May 2019
In March 2019, we spent 12 nights in Orlando and 2 nights in Miami. As we have been to Orlando before we had a rough plan of what we wanted to do and that was to visit the attractions and parks that were new since we were last there and visit some old favourites. We stayed at the Celebration Suites in Old Town Kissimmee, we really liked staying here as we were within walking distance of the Old Town with bars, restaurants and their Theme Park, which I have to say had some of the most extreme rides for a small area,...
02 May 2019
In March 2019, six of us went to Lapland. I had been waiting for 5 years to go back and although we did exactly the same thing as we did before, it was just as magical and I would do it again in a heartbeat. Last time the Northern Lights didn't come out for us but this time, well, wow! I don't think I will see a display like that again in my lifetime, it was incredible, just how you imagine it to be and how you see in the pictures! We did Husky Sledging, Snowmobiles, Reindeer Camp and hired sledges from...
28 November 2018
In September 2018 I travelled to Bali and stayed 3 nights in Ubud and 7 nights in Seminyak. The journey time from the UK was approx. 16 hours as there are no direct flights, so you have to connect along the way. When we arrived in Bali at midnight the immigration queue was so long it took 1.5 hours to get through so worth factoring that in if you pre-book transfers. We were grateful to our pre-arranged taxi driver who waited for us as when you go through to the arrival’s hall, there are endless amounts of taxi drivers waiting for...
25 April 2018
In April 2018 we travelled to Cape Town for four nights and stayed at the three-star Protea Breakwater Lodge. The location is fantastic, it's only a five-minute walk to V&A waterfront, 20 minutes’ drive from the airport and all excursions pick up from this hotel. It really is a different type of hotel. It was a former prison and has lots of original features which makes it quite unique. It is now a working business college and hotel and whilst it has a spa for treatments (massages etc), there is no pool or sauna facilities. Our room was a Business double which...
25 April 2018
In April 2018 we travelled to South Africa to go on safari. We stayed in a private game reserve about an hour from Kruger National Park called Elandela Private Game Lodge. It is a very private property with only a few rooms and it has its own game animals on its land. It doesn’t have the Big 5 as it is missing the elephants, due to the amount of land they need, but what they do have is white lions which is very rare. Only two game reserves have these, so this is a real bonus for them and their...
28 December 2017
We had such a great time in Iceland over New Year in 2016 that we went again for New Year 2017 and it didn’t disappoint. Iceland is such an amazing country with lots to see and so for this visit we did a few different things from last time. We stayed at the same hotel as before – the Fron, as the location is excellent, right in the heart of town and walking distance to shops, bars, restaurants and the Hallgrímskirkja Church. You can enter the church and walk to the viewing tower at the top to get some great views of...
03 July 2017
Cotswolds – wow what a stunning place! No wonder it is as an area of Outstanding Natural Beauty. If you have never been, it is well worth a visit. You can stay in a central place and go and visit different towns every day and just meander through the streets to admire the architecture and the scenery and just relax. We stayed at the Bluewood Lodges in Kingham, the lodges come with their own hot tub and sauna. Most of the hot tubs are private but there were just a couple which weren’t so private so worth bearing that in mind...
29 April 2017
We visited Paris in spring time and stayed in the 6th Arr. at a hotel called Le Littre, it is a 4 star hotel with fabulous Metro connections. Within a 5 min walk, the nearest Metro stations connect you to nearly every line so you can reach the major tourist attractions very easily. Tip: We bought a book of 10 tickets which allows you to use the Metro or the buses and this was sufficient for our 3 days there. They cost 14.50 euros (May 2017) for 10 tickets so really good value. We were lucky enough to be upgraded to a...
28 December 2016
This year I wanted to go to Iceland to celebrate New Year's Eve, as Icelandic people are well known for their love of New Year, so we flew out on 28th December for a 4-night stay. THE HOTEL I chose to stay at the 3 star Hotel Fron, it is in an excellent location, right in the heart of the city centre and within walking distance of bars, restaurants, coffee shops, shopping and the harbour. We stayed in a studio apartment which was large with a kitchenette, the decor was wooden and beamed so it had a very cosy feel to it. The...
22 November 2016
In late November I travelled to California with a group of Travel Counsellors on an educational visit. We travelled with Air New Zealand and many of the group were upgraded to sky couch seats. This is three seats which are made up into a bed so one or two people can purchase and share this. You get pillows and a duvet and you can put your feet up which makes all the difference to a long flight. This is a fraction of the cost of a business class ticket and well worth doing. As we were doing a self-drive, we rented cars...
25 September 2016
We visited Rome in late September and the weather was glorious. Not a cloud in the sky and it was definitely shorts and t-shirts weather. We stayed in a three star hotel in a central location, under a 10 minute walk to the Trevi Fountain and the Spanish steps and not far from the main train station. The hotel was clean and the staff were really friendly. I would describe it as a guest house rather than a hotel, there were no airs or graces but it was ideal for a short stay on a budget. There was a small roof terrace...
12 July 2016
If you thought Prague was all about stag and hen do's then think again. What a beautiful and historic city it is. It is much bigger than I had expected and there are so many shops, bars, restaurants and museums. We stayed at the four star Century hotel in the old town which was in a great location for catching a tram or a short walk to the old town square where the Astronomical Clock Tower is. There are plenty of shops and eating places and a great place to stroll around. There were some market stalls near the hotel and...
01 July 2016
I was extremely lucky to go to St Lucia for an educational trip with Travel Counsellors in July 2016. We flew Business Class from Gatwick with BA and of course having a lay down bed for the eight hour journey and the in-flight entertainment make it a really enjoyable trip. You can choose your meals from the a la carte menu plus alcohol and soft drinks. We stayed in three hotels to see varying standards and each of them were fantastic in their own right. BodyHoliday Resort: There cannot be too many hotels in the world that achieve what this hotel does. They...
15 June 2016
I thought I would spend a couple of days in Belfast to visit the Titanic Centre and enjoy the city. I stayed at the Hilton in Lanyon Place which is set in a really great location, its a 5 min walk to the town and sits on the Waterfront so it has some great views, especially at breakfast with the large glass windows looking out onto the river. The staff are friendly, the hotel is clean and has some great facilities, such as a bar, restaurant, and gym. The concierge is willing to offer suggestions of things to see and do and one...
13 May 2016
I visited Hong Kong in mid-May and stayed at the Cordis Hotel in Mongkok. The hotel was incredible, the rooms were spacious, the king bed was comfortable, it had a roof top swimming pool, sauna and spa. We took a Tai Chi lesson around the swimming pool with a very animated instructor, definitely worth it just for him. The hotel also offer free walking tours around the area so it's a good idea to get yourself on one of those to get your bearings. The staff were extremely helpful and friendly and the food in the hotel was the best food...
24 December 2015
We travelled to Suffolk on Christmas Eve 2015 and I left home early because I thought the Christmas traffic would be bad. I had travelled to the West Country many times around Christmas and the journey always took double the amount of time, however travelling up the country from Kent is obviously the much better direction as there was absolutely no traffic at all. We booked an early check in at Weybread Lakes, which is on the border of Norfolk/Suffolk and set on a private lake with 3 other Log Cabins. Our cabin was called Willow Lodge and you could...
22 October 2015
I was lucky enough to go on an educational visit with 17 other Travel Counsellors to Istanbul. Our hosts were Turkish Airlines and Karavan Travel, who are a Turkish Destination Management Company. Istanbul is a very busy and large city, there is endless traffic and short journeys can take from 30 minutes to 2 hours depending on the time of day. The least busy day is a Sunday as not many people drive so if you are getting a taxi back to the airport I would advise travelling back on a Sunday so as not to incur any delays...
28 September 2015
We arrived into Philadelphia on the Amtrak Train from Boston. The journey took 5 hours on a direct service and actually went quite quickly. Business class seats give you a bit more space and a slight recline and the key is to book early to get the best prices. The Amtrak states basic free wifi but be warned, it is not that great, you cant stream videos so cant watch movies and it does cut in and out along the way, so download a couple before you depart. We stayed at the Doubletree by Hilton on South Broad Street, otherwise...
24 September 2015
We visited Boston in early fall, however because they had a later summer, the temperatures were around 24 Celsius, so the autumn leaves weren't abundant in colour at the end of September. We stayed at The Taj Hotel in Boston and the hotel was on the corner of Newbury Street and right opposite the Public Garden which leads to Boston Common. Newbury Street is famous for its designer shopping and some restaurants. This is the high end side of Boston and our hotel actually had the Tiffany store inside it. Although the Taj has an Indian background and has an Indian restaurant on...
20 September 2015
If you've never visited Chicago, then get yourself there, pronto! It has it all: amazing Skyscrapers, designer shopping, fantastic food, friendly people, Lake Michigan, sandy beaches and everywhere was spotlessly clean. We went in mid September and the sun was shining everyday, although that may not always be the norm for that time of year. The city has a lot of open spaces so you don't feel suffocated by the tall buildings. We stayed at The Thompson hotel, which is a chic, trendy, happening place located amongst various restaurants and within walking distance of many of the city's attractions. It only takes 30-40...
17 September 2015
Wow, where do I start with describing Bermuda. Idyllic, paradise, upmarket, expensive, friendly, stunning beaches and coastlines. Even the airport is surrounded by water and the take off and landings are picturesque. We stayed in the Southampton Parish at the Reefs Hotel, which is a 35 min taxi ride from the airport. It is a 40 min bus ride from the Royal Naval Dockyard and a 1hr 30 min bus ride from the Crystal Caves. The hotel's view was stunning, I have yet to stay in a room with such an idyllic view. A clear view out to sea and the...
14 July 2015
We stayed at the 4 star NH Amsterdam Centre Hotel and I have to say the location is perfect. The staff were extremely helpful and friendly and made a complete fuss of our wedding anniversary, with room upgrades, free gifts, room decorations and a free breakfast (and at £30 for 2 of us, that was well worth it as we made lunch out of it too!) The hotel is modern, clean, it has a gym, bar and spa facilities (chargeable), it is directly opposite the Leidseplein with its many bars, restaurants and shops, some designer. I would say the prices for...
19 April 2015
After our gentle time in Khaolak, Patong was the complete opposite! We stayed in a very contemporary hotel located in the heart of the 'strip’ called Bangla Road. It was also a very short walk to beach and shops and approx 30 mins drive from the airport. If you are looking to fall out of a club and into your hotel, this is the place, it was ideally located. The hotel had some great features like a rooftop terrace and cocktail bar with live music. Swimming pool with swim up bar, sunbeds, free pool/beach towels. A totally open front reception and it...
14 April 2015
We travelled from Bangkok to Khaolak, which is a plane to Phuket and then approx. a 1.5 hour drive from Phuket. Khaolak is one of my favourite places ever, it is not very busy so you can just spend the time relaxing, they have a smallish town with souvenir shops where you can buy some fabulous wooden traditional Thai goods plus clothes and the usual tourist gifts. It is also a great base for excursions - you can go on elephant rides, day trips to Phuket, James Bond Island, Phi Phi Islands and the list goes on, so your break can be...
11 April 2015
Saweedeka (Hello in Thai) Our holiday this year was back to Thailand as I was lucky enough to win a prize of 6 nights in Khaolak and Phuket. So I decided to bolt on Bangkok this time around. The Khaolak and Phuket travel journeys can be found on my webpage too. We stayed in a modern 4 star hotel in the Sukhumvit area, it had a swimming pool, fitness centre, spa facilities and spacious well designed bedrooms, the location was fantastic, within walking distance of the Sukhumvit Road which is full of bars, restaurants and the adult only area with more...
24 November 2014
I was very lucky to be part of an educational trip to Antigua, St Kitts and Nevis with a group of 8 other Travel Counsellors, which was hosted by the respective Tourist Boards for these destinations in November 2014. The trip included hotel site visits to gain first hand knowledge of the hotels, meet the owners and managers plus experience some of the excursions, beaches and towns. We were lucky enough to receive flight upgrades to Business Class, which is definitely the way to travel. It didn’t even feel like you were on a plane, the comfortable lay down beds make all...
22 September 2014
I have never been to Turkey and my clients and friends always seem to enjoy their holidays there so I thought I would have a relaxing break in the sun and I chose Olu Deniz as my first visit. The transfer from the airport is approx 1 hour 40 mins as you drop other people off at their hotels so a private transfer would reduce this by about 30 mins or so. Olu Deniz is a bustling compact resort, it has a pedestrian shopping area, a nice beachfront promenade where paragliders land after jumping from the mountains and lots of good...
15 August 2014
I went on a P&O adult-only two night cruise as part of a 70 strong wedding anniversary celebration. The two night cruises work really well for any sort of celebration; we saw hen parties, birthday celebrations and family groups which you don’t always see on the longer durations. We embarked from Southampton on a Friday afternoon and we were able to enjoy the ship and the facilities plus a buffet lunch before we set sail. After a mandatory emergency drill, the ship started to make its way to Guernsey. We took advantage of the fantastic spa facilities, with steam rooms, sauna, hydrotherapy...
23 April 2014
IIn April 2014, I fulfilled one of my lifelong dreams which was to interact with elephants. I did this by staying in part of the rainforest in Koh Sok (Thailand) at an elephant conservation camp. I had the opportunity to wash them, prepare their food and feed them. The experience was amazing, and we even saw the two-year-old baby called Ha-Ha. We stayed in luxury tents with an en suite bathroom and we were surrounded by the trees and the mountains. Our food was prepared every day with fresh ingredients. The stay also included various activities including canoeing down the Sok River...
06 February 2014
In February 2014 I went in search of the Northern Lights in Lapland. Well, to be honest I went for the Husky Sledging, Snowmobiles, Reindeer Camp, spending a night in an Igloo and if the Lights came out it would be a bonus! We flew from Gatwick to Sweden, then took the coach to Finland to a beautiful 3 star property in Karesuando, Finland. The staff were friendly and the location was remote and idyllic. There was so much snow, that there was no other colour than white. The trees, buildings, roads all covered in snow! The tour operator we...
23 December 2013
Over Christmas 2013 I went on a coach tour to Austria. I wanted to spend Christmas in the snow and see some beautiful scenery. The hotel I stayed in was a lovely 4 star property in Kirchberg. The food was plentiful, the spa was amazing with all sorts of saunas and chill out rooms. It had a great swimming pool and fitness room and I would highly recommend some time spent relaxing in the saunas. A few minutes’ walk away from the hotel was a ski run and a toboggan run. We did some late night tobogganing on Boxing...
19 December 2012
My clients who have visited here have all said how romantic it is and I can see why. Our 4 star hotel was set just back off the main square, so it was an ideal position to be within walking distance of all the sights. The hotel staff were very friendly and helpful and the hotel was very clean and comfortable, it also had free WiFi. The Chocolate Museum is a great place to visit, you get to see how chocolate is made and have a little nibble too! We took a horse and cart ride which takes you around the quaint...
19 July 2012
As part of our multi centre Italian honeymoon we stayed in a 4 star hotel in Gardone, which is on the west side of the Lake. It was an ideal location as you can take ferries to different towns around the lakes and the ferry pick up point was a two minute walk from our hotel. You can also visit the Theme Park Gardaland which was about 40 minutes’ drive away. Although we love our theme parks, we didn’t visit on this occasion. We opted for a Lake View Room with a balcony and the views were breath-taking. We...
18 July 2012
We visited Verona after our train journey from Venice. Verona is definitely a place you can shop; there are hundreds of shops with side streets and main shopping areas covering all sort of clothes, gifts and household goods (if you wished). It is a large town and I would imagine you could spend all day shopping if that’s what takes your fancy. Of course in town, you have to see the Opera House, the Arena Verona. This is where they host the summer Operas. Although we didn’t attend one, the area around the Arena is buzzing. There are cafes,...
16 July 2012
We arrived into Venice airport to be greeted by a representative who walked us to the private water taxi transfer, which was only about a 10 minute walk from the airport. Once we were in the boat, the holiday well and truly started with an exhilarating speed boat ride into the heart of Venice. We stayed in a four star hotel which was set just behind the Grand Canal, so we were within walking distance of St Mark’s Square and everything the city had to offer. The hotel itself had a fabulous roof terrace where you could sunbathe during the day...
20 January 2012
We stayed in the Newby Bridge Hotel in the Lake District in January on a wet and windy weekend but were greeted with a friendly welcome on reception and as we were early we ordered a fabulous meal in the hotel bar. The food throughout the weekend was amazing. The breakfasts, bar menu and evening meals were top notch and we couldn't fault it. I have been in higher star ratings of hotels and the food was better than those. The chef is willing to get whatever you need, if you are gluten free or vegetarian, they will ensure they have...
06 September 2011
In September 2011 we stayed in one of the PortAventura Theme Park Hotels for 3 nights and we had fantastic adrenalin filled 4 days at PortAventura Theme Park in Salou. As the park is only an hour away from Barcelona, we flew into Barcelona and hired a car and drove to the city of Barcelona, which is only 20 minutes from the airport. We spent a day walking up and down La Ramblas being entertained by the street artists and we also visited the food market which is massive, before driving about an hour and a half down to Salou. We...
21 July 2011
I was invited to a wedding in Edinburgh so I took the opportunity to have a mini-break and visit the city as I had never been to Scotland before. It’s incredible to think it’s so close and yet I’ve never been! The architecture in the city is beautiful and unlike other cities where the pretty buildings are few and far between, in Edinburgh it is endless – in a good way! It’s good to see the newer buildings are being built, which complement the older buildings. The Royal Mile is bustling with cafes, bars, restaurants, tourist shops and street entertainers so...
12 May 2011
Las Vegas is buzzing and is definitely a playground for young and old alike. Whatever you want to do in Vegas is entirely up to you – anything goes 24/7! Every hotel (apart from Trump Tower) has its own in-house casino and the food is plentiful and varied. Whatever you want to eat you can normally get in your hotel or you can visit any hotel to have a sumptuous meal, perhaps the French restaurant at the Eiffel Hotel. There are world famous acts and shows to go and see, plus of course who could go to Vegas and not visit the...
08 May 2011
Well, what can I say about San Francisco, it is beautiful and I left my heart there. It is everything you expect and more and being by the water gives you that real holiday feeling. We drove up from Los Angeles on the I5 and dropped the car off at Union Square, you wont need a car in SF as Fishermans Wharf and Union Square, which are the main tourist areas, are only about 10 minutes away from each other. We stayed in Fishermans Wharf in a 3 star plus hotel, which was set back about five minutes walk from Pier...
05 May 2011
We visited Los Angeles just to do the Hollywood thing and as this was part of a multi-centre itinerary we didn’t have time to do the beaches too. But we will be going back as I loved Los Angeles and would love to visit the beaches and have some time to relax and soak up the atmosphere. We flew in from New York and arrived at our hotel and were greeted by some lovely staff and treated to a free room upgrade. The hotel was fantastic, the weather was even better so this was an opportunity to get the...
02 May 2011
I have sold the destination many times but nothing beats getting first-hand experience, so I decided it was time to see New York for myself so I jetted off on a Continental flight towards the big apple for my first New York adventure! The plane and service was excellent, the on demand video entertainment in the back of the seat was the best I have experienced. We flew into Newark which is only a 30-40 min drive into Manhattan, but I wanted to experience how easy it would be to catch the train to avoid all the queues of traffic....
26 August 2010
Coral Bay, Cyprus 2010 Wedding In August 2010, I booked my clients a two week honeymoon and wedding at the Coral Beach Hotel & Resort in Coral Bay, Cyprus and I also attended the wedding. The hotel is one of the best on the island and has some fantastic venues in which to get married. The hotel advised of the best location for their privacy and size of wedding party as there was more than one wedding taking place on the same day. The couple had a few meetings with the wedding co-ordinator and the hotel events manager before their wedding day,...
03 May 2010
In May 2010, I went on holiday to Orlando along with a few friends and family members. We stayed in a good value for money hotel along International Drive, which had very big rooms, twin sinks, a fridge (which became a necessity for us to store cold drinks and make a few sandwiches!), 2 double beds and best of all it was attached to the YMCA Fitness centre with a massive gym and Olympic size swimming pool. We were in the middle of all the parks so it was in an ideal location. We flew into Orlando airport which is only...
07 June 2008
We travelled to Egypt for the first time in June 2008 as we had always wanted to visit the Pyramids. From the moment we booked, during and after our holiday we were totally looked after. We were greeted in the airport by a representative who sorted out our visas, took our bags off the carousel and escorted us to our hotel, whilst giving us a guided tour along the way. After stopping off for refreshments we arrived at the hotel in Cairo and our greeter checked us into the hotel while we relaxed in reception. The tour operator we booked...
14 July 2007
Miami is definitely the place where the beautiful people go! We stayed in a low key hotel right on South Beach. It was one of a few hotels that provided breakfast which was just enough to sort you out until lunchtime. I say it was low key as it was not one of the top notch hotels on that strip which were amazing, but the bedroom was huge and as we had a corner room we had views of the beach which was right in front of us and a side view, where we could see the main street. The...
11 June 2006
Mexico is a fantastic destination – especially during a World Cup! After a stressful house move, we decided to treat ourselves to two weeks in Cancun, just what we needed. We stayed in an Adults only all inclusive complex where the food was fabulous with plenty of variety and choice and on tap 24 hours a day. The hotel was quite a large complex with lots of facilities – gym, beauty salon, spa, sports and the activities around the pool looked quite energetic – you wouldn’t normally see those if kids were around! The hotel had a private beach and a large...
Sent in by A Gilbert
Maidstone, 28 September 2021
Claire has answered all my questions promptly and thoroughly. She has gone above and beyond helping me to book 2 dream trips.
Sent in by Deborah Foy
Ditton, 17 August 2021
As soon as I got in touch with Claire regards my holiday enquiry she sorted everything for me. She has also been on hand to answer any queries I have had regards all the Covid tests and forms. Would deff recommend and book again through Claire.
Sent in by Ruth Davidson
Kent, 14 May 2021
I cannot recommend enough using Claire as your travel consultant. Both my husband and myself have used Claire and her amazing services for a number of years. Claire has always gone above and beyond in all aspects of her service. She has worked extremely hard over the past 18 months rescheduling our holiday of a lifetime 4 times over! She has always taken such care in getting us the most amazing packages as well as the most cost effective. The most amazing and professional service we have ever experienced xxx
Sent in by Jill Mayger
Maidstone, 15 January 2021
Last year we booked a holiday to Sardinia with Claire at Travel Counsellors. We booked, before the COVID-19 restrictions, a non-refundable hotel which we accepted as we had travel insurance. As conditions worsen, plus we are both in our 70’s, we decided it was not advisable to travel. Claire has been so good as she negotiated with the supplier and she was successful in transferring the hotel booking for this year plus kept the monies for the flight in the kitty. We have paid a bit extra this year, but this has only been possible with Claire’s efforts otherwise we would have lost all the monies paid for the hotel. We will certainly be using Claire again and would thoroughly recommend Travel Counsellors Jill & John
Sent in by Chris Broomfield
Chatham, 28 October 2020
I would highly recommend using Claire for whatever trip you are planning! She has been unbelievable with planning our honeymoon and with the added stress of Covid 19, she ended up changing our ‘mini moon’ 3 times in the space of about 3 weeks which must have been a huge amount of work but Claire always got the job done and our trip to Corfu was amazing and she even managed to sweeten the deal with the hotel as well and get a room upgrade. The whole way the documents are given to you is always super simple meaning even someone as simple as we can easily get to the destination stress free and without getting lost! She has also organised our 4 week honeymoon around America as well and again shifted it all to next year. She really takes into consideration your budget and listens to what you want out of your holiday and to be honest I wouldn’t do another holiday without going through Claire now. Amazing service and customer care and highly recommend. I know full well my Dad was extremely impressed and is planning on getting in contact with her himself and I know full well to me that’s high praise.
Sent in by Suzy King
Aylesford, 28 October 2020
Claire is amazing! With our holiday, she had to rearrange our holiday because of lockdown, our flights were meant to go from Gatwick but British Airways changed our flights to Heathrow and then the day before our holiday, our hotel decided to close. Claire sorted us out every time including upgrading us to a 5 star hotel. She did everything we asked and really looked after us. I've already asked Claire to look into 2 more trips more me.
Sent in by Charlie Coster
Maidstone, 28 October 2020
I would like to say a massive thank you to Claire Summers. I have never travelled with an independent travel consultant before, and I wouldn’t travel again without Claire. I was adamant to get my mum and my sister who are experienced holiday makers to use Claire. And they themselves always say that Claire makes travel easy, safe and stress free. I had first-hand experience of this on our recent family holiday to turkey. It being a very uncertain time with Covid, this for me, made the whole trip ten times stressful. Claire book us into a lovely hotel at a great price, our flight check ins were sorted and private transfer was arranged. We had updates throughout the week with current situation on travel and all documentation and track and trace was sent to us to complete in our own time. This may not come across as important but once we arrived back in the UK the droves of passengers that hadn’t completed said paper work was then delayed. If only they had travelled with an independent travel consultant. Since returning from our break away I have had a conversation with Claire and explained that she is a god like figure of the holiday world where she literally clears all stressful passes that lay ahead that allows you to enjoy your break. I wouldn't hesitate to recommend Claire. I was that happy with the service I was selling her name to the other holiday makers around the pool. Thank you once again and looking forward to our next break away.
Sent in by Don Nichols
Kent, 05 March 2020
Really sorry I couldn't give her 11 or 12. She is consistently friendly, helpful and efficient and provides great value for money on top of the extra support & service available while you are away, which inspires confidence & trust.
Sent in by Adam Larking
Sittingbourne, 23 January 2020
Claire was excellent in her suggestions, understanding of our requirements, communication and overall service.
Sent in by Kim Jameson
Bexleyheath, 19 January 2020
Claire put together the perfect trip for us with everything that we had wanted, really great and giving us all the information and updates. So far been such a smooth booking process and we just can't wait for our holiday.
Sent in by David Willis
Kent, 14 October 2019
Claire has been most attentive to my every need and has gone above and beyond my expectations. This is my first time using a travel counsellor and I can't believe how stress free it has been for me. A brilliant service
Sent in by Yvonne Wickes
London, 10 June 2019
Can’t thank Claire Summers enough! Outstanding customer service. I decided to book my own flights for a visit to New York in April , unfortunately everything went pear shaped and we couldn’t go! So I spoke to Claire and within 24 hours she had my flights changed, hotel booked in New York and my 9 day cruise sorted!! I was going to see my daughter! I was ecstatic to say the least!! Every part of our holiday couldn’t have run any smoother. Thank you once again Claire, would not book my holidays any other way!!!
Sent in by Emma Billings
London, 05 February 2019
My Travel Counsellor Claire was extremely helpful and understanding. Overall Claire was extremely patient, communicative and non judgmental during my booking. She had consistent, detailed and fast replies during my experience alongside always producing ,working and acting upon requests immediately. I would recommend Claire to all audiences including families, group bookings etc! Claire was amazing during my booking for a holiday as she considered and took on all customers requests. Alongside presenting amazing holiday destinations which catered exactly to our needs and ideas, sticking to budgets given and getting everything sorted very quickly. After the booking Claire was still very hands on with any requests or questions in need of answers! Highly recommend and friendly in general! Thank you
Sent in by David Sheridan
Gillingham, 14 January 2019
Claire could not have been more helpful in guiding us through our holiday plans. Can't wait to experience the plans coming to fruition. Thank you so much
Sent in by Janet Davies
Maidstone, 14 September 2018
We were very impressed by the service offered by Claire. Claire was recommended to us and she came back very quickly with some suggestions, which she was willing to adjust to fit in with our wishes. We have used Dial A Flight but were disappointed with them as we had one or two problems with the booking, which was frustrating when we were in New Zealand. There is no doubt that we will be using Claire for some of our travels in the future.
Sent in by Wendy Honeysett
Maidstone, 03 July 2018
Fast, friendly and efficient! Amazing holiday villa and great flight times found for us at an amazing price. Who knew we would be able to afford Florida! Thanks Claire Summers... best familymoon ever!
Sent in by Louise James
Maidstone, 27 March 2018
I have been using Claire for nearly 3.5 years now and would not use anyone else. Claire offers an excellent service from looking-booking-going, Claire books you onto your flights sends you you’re boarding passs and documentation before your holiday and travel councillors have a 24/7 contact number if you need them! I have recommended Claire to friends and family who have continued to recommend her further. I don’t feel like a number with Claire, she is caring and very efficient!
Sent in by L Rafferty
Aylesford, 12 March 2018
I've not been away yet so can't comment on the actual holiday, but the process from initial contact to booking was very easy and I was kept well informed and given options suitable for my requirements. Very simple and professional - effortless!
Sent in by N Garrod
London, 12 March 2018
Claire's support is second to none. Her level of customer service is exceptional and she quickly builds rapport and understands the wishes and needs of her clients quickly without fuss. Claire provides a service that is easy to trust and this year has saved us over £3000 on two holidays to Greece. Last year we went to the Amalfi Coast and although a pricy holiday mainly due to the area again the process was made simple and cost effective. Needless to say we are fussy clients, time poor and not always easy to please but the process of booking was made so simple with Claire! I hope there is an opportunity to post comments when we return to the UK this year but I have no doubt we will be delighted, although there isnt a single hotel in the world we havent made suggestions for improvements so to please us is a very difficult task - and she has!
Sent in by Darren Peake
Kent, 02 March 2018
Claire saved our summer holiday as a big high street company had changed our flights and didn't care that we couldn't go, I called Claire straight away and within 24 hours she had another holiday in a 5 star hotel, when we were only in a 3 star before, for the same money. Amazing service and a real personal approach that makes you feel like a person rather than a number, highly recommended.
Sent in by Lesley Kelly
Welling, 07 January 2018
We have used Claire to book a number of holidays now and have been more than happy with the service she provides and have recommended her to our friends and family.
Sent in by Joanne Stelling
London, 18 December 2017
We have just returned from a fantastic trip to New York which was for a very personal reason. I cannot thank Claire enough for dealing with all my requests. Every detail taken care of and at the end of the phone if needed. Thank you Claire so much for making this special.
Sent in by Audrey Chatfield
Bexleyheath, 18 December 2017
Thanks again for organising another wonderful holiday. Cannot recommend Claire highly enough who arranged our recent holiday to Antigua and Barcelona earlier in the year and Cuba last year. On all occasions sorting everything from start to finish with updates and reminders. Would have no hesitation in recommending Claire and will definitely be in touch soon for our next venture.
Sent in by Angela Ransom
Bexleyheath, Kent, 29 June 2017
My holiday was quick and easy to book, with much better flight times than I could find. Very professional, loved the card thanking me for booking, a nice personal touch.
Sent in by Ruth Kerslake
London, 02 May 2017
Claire offered an amazing service. Nothing was too much trouble. Communication was clear and timely. I have already recommended her to several friends.
Sent in by Robert Phipps
Gililngham, 01 February 2017
I feel looked after, supported and cared for. Every aspect of my trip has been dealt with, with total professionalism. I am genuinely so happy with Claire my consultant. Always returns my calls. It is an expensive holiday for us, but she has managed to get us everything we asked for in our holiday brief. So very happy
Sent in by Fiona Congreave
Gillingham, 12 December 2016
We have used Claire on a number of occasions for sourcing and booking holidays and have always found her really helpful in all aspects of the holiday arrangements. I would thoroughly recommend her as her advice and help took away any concerns over details of travel arrangements eg transfer arrangements. She is very very efficient, prompt, reliable and patient in coming back with answers, even when I keep changing the holiday requirements!
Sent in by Marieanne Spacey
Worcester, 28 May 2016
Fantastic service from Claire, knew what we were looking for and shaped our honeymoon to suit us. Some lovely personal touches also, felt as if we were her only customers which, knowing how good she is, we know we are amongst hundreds of others using her service.
Sent in by Franklyn Thompson
London, 25 April 2016
Just a quick note to thank you for your usual excellent service. The hotel in Kuala Lumpur was very comfortable and the service was excellent. The transfers from and to the airport were on time in both directions with comfortable vehicles and friendly and helpful drivers. All in all another triumph for Claire Summers Travel Counsellor. Thank you for all your work on my behalf.
Sent in by Lisa Turner
Maidstone, 12 April 2016
Hi Claire, Just wanted to send you a massive thank you for getting our holiday right for us yet again. As you know, it has been a bumpy ride to get to the final booking with Egypt up in the air and with one month to go and the Egypt holiday cancelled, you came up trumps with the Mexico option. The place was amazing and we had the most fabulous time and lots of memories made. So thanks again and once we start planning our next getaway we will definitely be in touch.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
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