Heather our travel consultant kept me informed every step of the way and advised which hotels and flights would best suit. Finally all organised. 1 week before we were due to fly the situation with Iran evolved. Heather worked tirelessly and updated me daily. Can’t wait to get somewhere else organised for another adventure. I do not hesitate to recommend Heather to my friends

Level of attention to detail was excellent - from flight options to additional experiences, you took into account all that we had asked for and gave us an itinerary that we are very excited about.

Excellent individual advice and took the time and effort to explore a different options on our travel plans. Very friendly and courteous service and took the strain out of the booking process and would thoroughly recommend.

With Heather's knowledge and experience our booking to Vietnam was extremely easy. She has met all our requirements with her professional and friendly service.

I would have no hesitation in recommending Heather to anyone seeking to book a holiday. She offers a very friendly yet extremely professional service, with great advice and exceptional attention to detail and the requirements of her customer.

Fantastic service from start to finish that really helped (with a minimum brief) shape our holiday plans. Great ideas/options and really helped cover all the details to make the itinerary unique for your individual needs.

Fantastic service from start to finish that really helped (with a minimum brief) shape our holiday plans. Great ideas/options and really helped cover all the details to make the itinerary unique for your individual needs.

Heather was great! She was so helpful, listened to our ideas and came up with suggestions, she responded quickly and let us know what progress she was making and put a package together for us that should work perfectly when we travel to New Zealand next January.

Heather has been very helpful through this process. The information she provided us with was very comprehensive and it was no problem tweaking some hotels etc for us. Very professional. She was recommended by a friend and I would be happy to do the same.

Heather has been responsive to requests and making an effort to understand individual requirements . She has also been helpful in providing information to help us plan holiday appropriately.

From a “pretty vague” brief, Heather with her usual enthusiasm and guiding knowledge organised our vacation for us and friends. I would have no hesitation in recommending Heather, as I have done so before, to anyone who wishes to have the stress taken out of organising a holiday and the assurance that all travel plans are taken care of, leaving you to relax and enjoy.

Heather has been wonderful arranging flights and all travel details for me. She always responds quickly to requests, explains everything to me and is such a friendly person. I am 78, recently widowed and lacking confidence to travel again. With Heather’s help I have travelled to Canada to visit family and have my next journey booked.

Heather has provided over 20 years of service to me and my family. Arranging skiing, & summer holidays, including bespoke multi- centre holidays . I would highly recommend her.

Heather was recommended to us by my husband's work colleague, and she did not disappoint, very professional and knowledgeable on anything I asked her about the holiday we were interested in, went above and beyond, will definitely recommend to anybody that is looking for that extra special holiday.

As ever Heather is hugely efficient and helpful. She makes booking flights and holidays very easy.

Well knowledged, helpful and eager to assist

Very friendly & efficient service. Nothing too much trouble. Always returns calls promptly.

Heather knows her subject very well and is always very attentive. No qualms in recommending her to others.

Heather has been a god send when I have to travel. Gives a 100% . The first time I had Heather's help I had to intrude on her Sunday. She went above and beyond to help me at a very difficult time. On this trip, she has been just as helpful.

Knowledge of my travel advisor was more than I expected and gave me some fabulous alternatives which was great choice for us .

I would recommend Heather, our travel consultant . She is so attentive, taking into account all of your needs and helps with changes at a moment's notice and is always there to answer any questions you may have.

Hi Heather. We’d just like to say a big thank you for all your help with this trip. Once again it’s been a great pleasure having your experience and expertise to take the stress out of booking our trip. We’d highly recommend you to anyone looking for a holiday.

Heather is tailoring our Holiday as I type, we travel soon and looking forward to an amazing holiday. Heather is speaking to the Red Level Concierge to book our restaurants for the first couple of days. She's doing a grand job, I have used Heather to tailor our travels worldwide for over seventeen years, always there to help. I can't imagine not using her expertise in world travel for my future trips, peace of mind is a major factor in enjoying a holiday, and Heather triumphs in this.

Heather went above and beyond to find the best route for my trip.

Heather was very knowledgeable about my flights & offered help wherever I needed it. Nothing was too much trouble.

Always fab service! So helpful and prompt! Couldn’t recommend heather enough!

Very attentive and informative. What I would class as a complicated holiday - a multi centre tour of Italy, was made very simple as Heather took away all the work. We also have her expertise to ask questions to as we near departure.

Heather was extremely helpful when we were trying to book our honeymoon. She gave lots of great advice and guidance especially regarding the current and possible future COVID travel regulations. It was all very straightforward and stress free. Would highly recommend

Very helpful going above and beyond to get the right holiday for us.

Efficient, knowledgeable and a pleasure to talk to.

Heather is fantastic and very professional.

Heather is super helpful, very professional and found us some great options for our holiday! 100% will be using her again!

Heather is always so helpful and goes above and beyond to tailor the perfect holiday. We’d not use anyone else now

Heather gave us a fantastic service in booking our holiday. She navigated through our ever changing list of requirements to reach a point where we now have a holiday which works for everyone in our group. Her knowledge and guidance made our whole holiday booking process so much easier.

Would thoroughly recommend Heather. Always finds amazing holidays for us, really helpful, easy to use and nothing is too much trouble.

This was super easy to set up! Heather was great and gave us lots of options. Love the app which gives us all the information and gives us the tot and how much we've already paid at our fingertips. Thanks so much!

Excellent service with a personal touch and walked us through whole process.

Heather is helpful , very informative and is prepared to look at all options on your behalf.

We would score our Travel Counsellor, Heather, a big 10. Heather is exceptional at her job, nothing is a problem for her. Always willing to help us out if we have any queries about our holiday we have booked. Heather takes all that worry away when booking somewhere abroad. It’s great to know your in safe hands.

Heather helped me tremendously to get the best route home during repatriation while in Peru amid Covid-19 complications. Would highly recommend!!

Heather was always in contact with us and she stuck to our budget and came up with a great option. Not travelled yet but so far we are more than happy with the personal service which has been lacking in the past as we’ve always booked online. We would recommend Travel Counsellors and Heather to our friends and family which is how we contacted Heather initially.

Heather, is always friendly, helpful & knowledgeable. That’s why we always go back to her. TOP MARKS!

Nothing too much bother for Heather to deal with plenty of patience Always great holidays and hotels on the past never disappointed.

Always appreciate Heather’s fast response and fantastic knowledge when enquiring about any holiday destination. That’s why I’m returning customer.

Heather is always hugely efficient and helpful. And friendly into the bargain. She totally takes the hassle out of booking for holidays and trips. I recommend her whenever I can.

I already recommend Heather to all my friends and work colleagues - Her knowledge and dedication to finding the perfect holiday is second to none !

Heather provides a fantastic service end to end and I always travel without a worry as Heather always makes sure every detail is covered, leaving us to relax and enjoy our holiday!

Heather has done a few holidays for us and we’ve had a great experience dealing with Heather. She takes the hassle away and leaves you ready to enjoy your holiday.

Really helpful with great recommendations and ability to check other users of hotels etc

Heather has been wonderful at helping me book all my travel details for my year abroad in Peru! She has gone above and beyond and I can’t recommend her enough.

Excellent service as always and much appreciated

This must be about the 5th or 6th holiday I have booked with Heather at Travel Counsellors and the service each time as been a consistent excellent. From providing a brief of what I have been looking for, to tailoring specific needs and right down to the last details of flight seats and transfers, everything has been catered for. Great service and I will most certainly be using again in the future.

Really quick service, very happy with every holiday we’ve booked through your service.

Heather was recommend to me by a friend and I have told many people what a great job she has done for us in organising out trip . Nothing was too much trouble, always had great alternative suggestions.

Very helpful, a joy as always to deal with, very patient

We have used Heather for many years and have always received excellent advice and service .

Excellent seamless service as always from Heather Reynolds .

Heather has been booking our holidays for at least 15 years . We always use her as she knows what sort of hotel we like, resort etc. It's always nice to know that should anything go wrong we can get in touch and she will help us out . She is like a friend to us now .

If I could make my score bigger than ten I would. Heather is always a delight to work with. She always makes that extra effort to get what we want.

Heather Reynolds advice was just perfect and nothing was too much when asked. Communication was excellent from start to finish and I wouldn’t hesitate to recommend her services to friends and family.

Heather is the best ,nothing is too much trouble. Have had some wonderful holidays all down to Heather.

Heather made booking our skiing trip nice and easy. Thank you

It was an absolute pleasure dealing with Heather and she made our cruise holiday one of the best holidays we’ve ever had. Definitely recommend and will use Heather again.

This is the 4th time I have used Heather to plan and book my holiday and I found the service excellent, efficient and seamless. I will definitely use again in the future.

So glad my hairdresser recommended Heather , she has been so helpful and taken a lot of the stress away from planning out holiday.

I have booked nearly all of my holidays with Heather for the past 20 years. She provides excellent service and is keen to help you plan giving good advice.

A big Thank You to Heather Reynolds, Travel Counsellor. We went 10 Dec 2018 for Christmas and New Year, we enjoyed every minute of our 3 weeks away, without a doubt one of the best holidays yet. Our holiday included four destinations, Singapore, Krabi, Khao Lak and Bangkok. All hand picked destination including culture, scuba diving, beaches and hotels. Every aspect of our trip was sorted by Heather and very professionally handled, all calls promptly replied to. All of our flights booked to our specifications, right down to managing most of our transfers. We would like to say that we had an amazing time, we had every need taken care for the whole trip. Nothing was too much trouble and Heather took the time and care of all our needs. We even had a very nice surprise included, a New Year party at our hotel ad this was done without our knowledge, such an amazing surprise. Hat off to you Heather! We will recommend you to our friends and definitely use your expert knowledge and skills for our next trip abroad (part of our bucket list to visit as many destinations in the next 10 years).

Always arranges a fabulous holiday that I couldn't organise myself. Nothing is too much trouble and Heather makes the whole process simple and a pleasure to deal with. Fantastic service.

Heather is always really helpful and professional. Great work

It was a simple process, you kept us well informed with several flight options and price options. I will definitely use you again and will recommend you to my friends

I’ve already been telling them all about it! Fantastic service.

Heather is so helpful and took time to fine us the perfect holiday. Would recommend Heather to family and friends.

Heather is always very helpful.

Nothing is ever a problem. What I like best is that Heather always comes up with different options when requested bookings don't quite match the request. Always goes the extra mile to ensure the client gets the best options and support. I have recommended Heather before and will continue to do so.

I found it very beneficial to book through yourselves using your experience and will continue to do so when booking sight seeing trips too. Thanks

Heather has always been brilliant and goes the extra mile, even to the point when we were in Scotland skiing she came over from Aberdeen to Braemar to meet us! Lovely personal touch!

Helpful efficient, no worries, evrything taken care off from start to finish

Very good service and always finds you the best deal

I have used Heather before and have always been satisfied with her recommendations or bookings. She's so friendly and good at her job you actually think she's a friend doing you a favour and that to me is just wonderful.

Heather has been great, we haven't made it easy as there were some other arrangements already in place and some tight time constraints but she has arranged everything down to a "T". We are looking forward to a few days on the Galapagos islands! Thank you!

I have used Heather over a number of years, she never changes. She is so professional, helpful, knowledgeable and nothing is too much trouble. She always manages to meet my, sometimes difficult, requests. I would and have recommended Heather to my friends and family. In a nutshell she is a star!

Everything taken care of from start to finish with no hassle excellent service.

As always, friendly knowledgeable and professional.

As always great service.

Heather's knowledge and attention to detail mean that she will always go that extra mile to find you the perfect holiday and experience!

My experience with booking with Heather is always excellent, a very friendly and knowledgeable travel agent.

Heather is always helpful & easy to talk to. She always listens to our personal requirements

Excellent response from Heather to all our questions and in helping us select our final holiday venue and for finding good flight times.

Would definitely recommend travel counsellor heather Reynolds to friends, family or work colleagues. Emailed heather the ins & outs of what we were looking for in our holiday to New York and heather came back to us the next day with a few options. Heather took care of all the hassle of trying to find flights & the right accommodation & most importantly the price! New York seems such a daunting but exciting place to go so wasn't sure of where to stay! But heather sorted all that out for us. Heather also recommended a few good places to try for food & good tips for sights to see! First class service heather, and a huge thank you to you. Best regards the Bruce family

With Heather.any issues are sorted. She's always attentive and sorts everything to the finest detail .Heather tailors our adventures perfectly. We travel with no worries every time. from Nick&Ellen

Heather was very helpful as always and arranged the holiday that we wanted. Nice to deal with a professional, competent and very pleasant person.

Have used Heather before and will continue to use her as the service and attention to detail she provides is fantastic.

I have used Heather several times and have always found her very helpful and knowledgeable. She makes great suggestions and usually replies to emails and phone calls very quickly and can sort out any problems with quiet efficiency. I would recommend Heather to friends and family. Heather is currently helping me and a group of friends plan a holiday to Australia - my friends are extremely happy with the work Heather has done so far and would possibly use her for their own family holidays.

After trying two other well known travel agents I came across Heather (Travel Counsellors) by way of a Google search. After a short phone call conversation where i detailed my requirements - Heather came back to me with an hour with exactly what i was looking for. The communication and service quality was excellent. After two weeks of poor service and getting nowhere with two other travel agents. Heather delivered in a few hours what they couldn't in a couple of weeks. I will most certainly be using Heather again for future holiday bookings and recommending to others.

Heather is great. Have used her services for many years now. She takes away all the hassle of trying to arrange flights yourself. If there is a problem then she'll sort it! Have no hesitation in recommending Heather and will continue to use her services in the future.

Heather has been excellent every time we have called. Always helpful and informative.

I have used Heather several times and have always found her very helpful and knowledgeable. She makes great suggestions and usually replies to emails and phone calls very quickly and can sort out any problems with quiet efficiency. I would recommend Heather to friends and family. Heather is currently helping me and a group of friends plan a holiday to Australia - my friends are extremely happy with the work Heather has done so far and would possibly use her for their own family holidays

Heather was brilliant dealing with my requests nothing was an issue.

She's very good at her job, and if it's not quite right she will keep looking till it is. We are always happy with holidays we have been on that Heather has booked for us and have told a few friends about her to.

We have always used Heather for many years and have always been given,nin our view a very personal service.

I have used Heather several times to book my holidays and she never fails to provide excellent choices and a friendly service.

Heather has always managed to find us some great deals in fantastic locations. She always replys to our correspondence with speed and efficiency. Nothing is ever too much trouble even when we ask a million questions! I would not hesitate to recommend Heather's services to our friends and family.

Nothing is too much trouble. Heather's very personable yet always professional.

We do not ask for simple or routine holidays and every time Heather comes up with brilliant options. She is patient as we 'um and err' change our minds and 'evolve our requirements'.

So far, Heather has organised 4 of our holidays, from a week in the Channel Islands to tours around the Tahitian islands. If I’m honest, we can’t recommend her enough. Everything has been spot on, whatever we have asked for, it has been arranged.

Brilliant personal service from Heather, she made me feel more like a friend discussing holidays rather than business. I would have no problem recommending her (and have already) to anyone!

My husband and I had Heather Reynolds recommended to us by a friend who had arranged several holidays with her and found her to be very attentive to detail and helpful. We first used Heather to plan a trip to the Far East. This was a 3 centre holdiay and Heather came to the house to get a feel for what we wanted from the holiday. She came back with several suggestions and choices for us to make. It was one of the best holidays we have had and everything ran very smoothly which is quite a feat as we had 9 flights in all, with associated transfers to and from hotels. Heather had given us her mobile phone number so we had no worries in case anything went wrong. We have used Heather since to research resorts for us in our quest for a long week-end away. She was able to give us lots of hints where to eat and places of interest to visit. We have recommended Heather to many of our friends and all have the same comments. Heather is very knowledgeable, goes the extra mile in helping plan a holiday, and uses her expertise to give of her best to her customers.

Heather has been arranging holidays for us since 2003, from short breaks in New York, weeks rest and relaxation in St Lucia, Dominican Republic and Lake Garda to two or three adventure holidays in Sri Lanka, Borneo and Belize. She is always very friendly and helpful and now knows excactly the type of holiday we are looking for. She has always found us excellent deals. We have never experienced any problems with flights, transits or hotels. When we went to Belize we stayed at three different places, had eight flights, two boat rides and an overnight stop in Miami on route, everything went like clockwork. We always go straight to Heather when considering a holiday as we have every confidence in her to get us the best deal available.