Based in Westhill

Heather Reynolds

It's Nice To Meet You

Hello and thank you for taking the time to look at my website.

I'm Heather and have over 30 years experience in the travel industry. I am very privileged to be part of the leading travel team in the business. Travel Counsellors are an independent, award wining travel company which means I have access to hundreds of suppliers. This, combined with my knowledge and expertise, enables me to find the very best holiday to suit your individual requirements.

I pride myself in giving a friendly, unbiased, professional service. Whether it's a long weekend in London you require, or a trip of a lifetime around the world, I guarantee to deliver the same comprehensive service. Whatever your dream is, be it a wedding in Mauritius, cruising the Caribbean, exploring the Far East, a family holiday to Majorca, shopping in New York, the list is endless, I specialise in making your dream a reality.

I have personal experience of many destinations and cruise liners. I have travelled extensively in Europe, both cities, beach resorts, often combining the two. For example Bilbao and San Sebastian, Florence and a cruise from Venice, Pisa and the Cinque Terre. I have also skied in France, Austria and Norway. I have been fortunate enough to visit many worldwide destinations, such as Barbados, Goa, Kenya, New York, New Orleans, Florida, California, Egypt and Mauritius. have also set sail aboard the QE2, , Oriana, several ships in the Royal Caribbean fleet and also onboard Azamara.

Let me take the stress out of organising your next trip, just give me a call or send me an email, then sit back and relax, I'll do the rest.

"Faraway is only faraway if you don't go" - O Povo.


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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Bilbao and San Sebastian, a tale of two cities.

06 May 2022

While booking a walking holiday to Northern Spain, I was reminded of my fantastic trip to Bilbao and San Sebastian. I'm a bit of a foodie and it had been on my list of places to visit for so long. Such an amazing destination, it surpassed my expectations. If you are looking for some of the best food in the world, old towns to explore, museums and art galleries, fantastic beaches and great walking routes, look no further. This part of Northern Spain has a lot to offer. Bilbao is a melting pot of old and new. The art district is home to the Guggenheim Museum and is filled with sculptures, Jeff Koons “Puppy” is the world’s largest flower sculpture. The museum of fine arts is also in this area. Whereas the Casco Viejo (old town) is a maze of cobbled streets dotted with bars and restaurants. Most of the bars serve the Basque equivalent of tapas, known as Pintxos. Bite size snacks ranging from traditional tortilla to mini gourmet tasters. I highly recommend a Pintxos crawl, as every bar has a different offering, allowing for a mobile feast as you explore this wonderful city. Top tip – head to the Plaza Nuevo at the weekend – a square in the old town surrounded by many bars and restaurants. There is a variety of Pintxos to try and a lovely atmosphere where local families meet up. Order a Kalimotxo (red wine and coke) and watch the world go by. San Sebastian surrounded by hills and three beaches and has no less than 11 Michelin starred restaurants. Gastronomy is taken very seriously here and the Pintxos is another level. If you can drag yourself away from all the amazing feasting, this city has a lot to offer. A small compact old town to wander, a choice of beaches to laze on and some fabulous shopping. There is a network of walking routes to suit all abilities. We walked along the coast from San Sebastian to Pasaia, a small fishing village, stunning vistas, and a beautiful spot for lunch. Top tips – Try the Txakoli wine, local to the Basque region, it is light and refreshing, a great accompaniment to Pintxos. Head to Atari for Pulpo and Vergara for an amazing selection of Pinxtos, both in the old town.

Fabulous Florence

04 June 2019

A visit to Florence has been on my bucket list for a while. As I was celebrating a special birthday, I decided a special holiday was required. I travelled to Florence for 4 nights before setting off to Venice to join a cruise (more about that in my next blog). My birthday is in September, the weather was pleasantly warm. We stayed at the Palazzo Gaddi, around a five-minute walk from the Duomo. Rooms were compact but had all the facilities needed for a short stay. Staff were helpful and breakfast was great, with plenty of choice. The rooftop bar had fantastic views of the city and was a nice place to start the evening with a cocktail. The train station is also within walking distance. if you were visiting other parts of Italy or wanted to take a day trip to Pisa or Siena. The hotel was surrounded by reasonably priced small bars and trattoria for an authentic taste of Tuscany. I can recommend the Trattoria Antellesi on Via Faenza. Hearty Italian food with a family atmosphere, frequented by locals and tourists alike. As it was my birthday, I was also treated to a tasting menu at Borgo San Jacopo which was fabulous, highly recommended if you're celebrating a special occasion or just fancy something a bit different. I had to find a way to burn off all the delicious pizza, pasta and ice cream. Fortunately, Florence is a very walkable city, distances between sights are not too demanding. The most challenging walk was crossing the Arno and climbing the hundreds of steps of Via di San Salvatore al Monte. The viewpoint at the top of the hill is worth it, looking back over the city of Florence and the hills beyond. The Duomo was spectacular, I didn't realise quite how vast it was. Visit early if you want to visit, it gets very busy. Worth buying tickets for the Cathedral Dome, the Cathedral Campanile and the Baptistery, in advance to save time. The opening times vary with the Cathedral being the latest to open. Alternatively, just a walk around the Piazza del Duomo might be enough, there is plenty to see outside. Ponte Vecchio Bridge is flanked on either side by old buildings which are mainly jewellery shops. A definite photo opportunity. Like all things in Florence it gets very busy, the earlier you visit the better. Uffizi - There is so much to see in this museum. Botticelli, Caravaggio, Titian, Raphael they're all on display. I spent a whole afternoon wandering around. I suggest you have an idea of what you want to see before you go and there is a rooftop café if you need a break from it all. Academia - The main attraction here is Michelangelo's David, although there is plenty more to see in the gallery. David is an impressive statue. I would say it's a must see and was one of the highlights of my trip. I only scratched the surface in the 4 days I was there. It is a fantastic city to wander around, there are statues on nearly every corner and magnificent architecture. It's nice to slow down a bit and just take in your surroundings. Suited to couples and older families, there is so much art, history and culture to enjoy. My top tips: A walking tour on the first day will help to get your bearings and some background on the city. There are also some great food and wine tours, it doesn't have to be all about art and history. Plan what you want to visit and book the tickets in advance. I can help with this. Better to choose a couple of things you really want to experience and take your time. There are lengthy queues at the main galleries and museums for those without bookings. Try a Negroni Cocktail - it was invented in Florence. The actual café where it was reputedly invented is no longer open, but it's on offer in a lot of the pavement cafes. If you have more time take a day trip to Siena or Pisa by train. Train travel in Italy is very easy and reasonably priced.

Lazy Lanzarote

07 January 2018

I had a lovely week away for some sunshine at the beginning of December. Having visited Playa Blanca on a day trip on a previous holiday I was keen to give it a try for longer. I’m planning to try all the fantastic restaurants at the Marina, so we opted for a villa close by. ACCOMMODATION We booked the Villas Puerto Rubicon. Lovely villas, well equipped with everything you need, and the private pool was an added bonus. A real home from home, with lots of room to relax. Coffee and croissants, fresh from the bakery every morning. The occasional al fresco lunch by the pool with a glass of something nice. A relaxed evening, visiting one of the many restaurants at the Marina for dinner. This was exactly what we were looking for and we were not disappointed. THE RESORT Playa Blanca is quite a large resort. As I’ve mentioned, we stayed in the Marina area. A beautiful spot, with lots of yachts and boats, some fabulous restaurants and designer shops. It really is a lovely spot to stroll around and explore. There is a market held every Wednesday and Saturday which gets very busy. A great place to sit with a coffee and watch the world go by. The whole resort is linked by a promenade. It’s 10 minutes to the best beach in the resort and then a further 10 minutes’ walk takes you to more bars and restaurants of the older part of the resort. The opposite direction was linked by promenade all the way along to the hotels at Papagayo. If, like me, you like a nice walk by the sea, then this is for you. EATING OUT There are endless possibilities when it comes to choosing where to eat. My favourites were: CASA ROJA – excellent service, outstanding cuisine, great place for a special occasion. A great dining experience. CAFÉ DEL PUERTO – fantastic for an ice cream sundae and a cocktail or two. Relax and watch the world go by. LANI’S STEAK HOUSE- quite an extensive menu. Great for burgers, steak and seafood. RISTORANTE PIZZAREIA COMMENDATORE - not just a pizzeria although I assume they do pizza. Think classic Italian food, done very well. Great atmosphere. Very busy. SPICE FUSION– last minute decision to give this Indian restaurant a try. I nearly didn’t as it’s in a shopping centre. Glad I did, great restaurant. DAY TRIPS CESAR MANRIQUE FOUNDATION – This local born artist created his house in volcanic bubbles on returning to the island in the 60’s. If you like art, architecture, design or are just interested in the unusual, visit. It’s an amazing place. TIMANFAYA NATIONAL PARK – A must for any budding volcanologists. Unique landscape, quite breath taking. See geothermal demonstrations and have your food cooked from the geothermal heat. An interesting day out for all ages. FUERTEVENTURA – My favourite trip. I had done the others before. Two Canary Islands for the price of one. I caught the ferry mid-morning for the 30-minute crossing to Fuerteventura. Disembark in Corralejo, a pretty tourist town with a nice beach not far from the port. After a stroll around the streets we chose a spot for lunch and sat back and, you guessed it, watched the world go by.

St Lucia- Rum, Chocolate & a Marriage Made in Heaven

12 January 2017

Just 27 miles long and 14 miles wide, St Lucia has a lot to offer for an island so small. From palm-fringed beaches to lush rainforest and the Piton mountains. It’s easy to see why my sister chose to get married there, having visited the year before with her partner. Even better, my family and I were invited. A week of sun, sea, and sand and a wedding to look forward to. Flying out of Gatwick, all 14 in our party were looking forward to a memorable week in November. On arrival in St Lucia, there was a short transfer to the Coconut Bay Beach Resort. Welcome cocktail in hand, the check in at the hotel was friendly and efficient. We were staying on the Harmony side of the hotel, which is adults only, my “kids” being 18 and 20. I felt relaxed and welcomed straight away, the room was large and comfortable, right across from the pool and the sea beyond. In the days that followed, I had a wonderful time. The hotel is all inclusive with 3 specialty restaurants, (Asian, Italian, Caribbean), has a buffet restaurant and beach grill. There is also a smaller more intimate option for breakfast if you are staying on the Harmony side of the hotel, with waitress service and beautiful views out to sea. Having tried them all, the food at this hotel was consistent, very good. The beach had plenty of water sports on offer, kayaks, snorkelling, windsurfing and a kite surf school were all available, along with horse riding along the beach. There were also some brilliant facilities for families, including a lazy river and water slides, which of course, I tried out too. A couple of days before the wedding all the girls arranged a trip to Hotel Chocolat’s , Rabot Estate, where we made our own chocolate bars, had a tour of the plantation and a beautiful lunch with a stunning view of the Pitons. The boys did a catamaran trip to Sugar Beach, where they did some snorkelling. The opportunities to get out and about to explore are endless. Treks in the rainforest, zip lining, quad biking, and deep sea fishing to name a few. For me, an important part of travelling is meeting the locals and exploring the less touristy spots. One evening we had a night out in Laborie, a small fishing village about 20 minutes by car from the hotel. Everyone we met was very friendly, having sampled some local rum at one of the bars we then carried on to Mama Tilly’s for dinner. A really authentic experience, Mama does great chicken and fish on the grill, all served to you on the terrace of her quirky eatery. The food was fabulous and Mama is a lot of fun. The day of the wedding arrived and it was the most beautiful ceremony on the beach. Away from the main part of the hotel, it was very private. After the ceremony we had a sit-down dinner in the beach pagoda, complete with bar and DJ. We all danced the night away under the stars – perfect! All too soon our week in the sun was over and we were heading home, with some very, happy memories. It was a wonderful experience and it was really great to spend quality time with all the family and celebrate such a special occasion in a unique way. Whether you’re visiting to celebrate something special or not, St Lucia is a vibrant, welcoming and varied destination for a fantastic holiday. It has so much to offer and I can’t wait to return some day.

Norway - Geilo, Hemsedal and Beitostolen

27 April 2015

I was lucky enough to be accepted on an agents trip with Crystal Ski Holidays to the home of skiing - Norway. It was a wonderful experience which I have shared below. We arrived into Oslo on a Norwegian Airlines flight from Gatwick and had a 3 hour transfer to our first resort Geilo. Crystal have a charter flight to Fagernes which is much closer during the winter season but this ended the week before we flew out. Not that I minded the 3 hour journey as the scenery is jaw dropping. GEILO I stayed at the Vestlia Resort which was very handy for the ski slopes, practically on the doorstep. The resort is split into 2 areas for skiing and there is a regular ski bus service to the other side of the resort for some more skiing. The skiing itself was fantastic, big wide slopes which were very quiet. A snow sure resort which I would recommend to beginners and improvers. Advanced skiers might struggle to fill a week with challenging runs but there are other activities which would pass the time. I tried my hand at tobogganing while I was there, which was a lot of fun. Other activities include ice hole fishing, ice driving, snow mobiling, husky sled rides, so there's plenty for an active family to experience. The resort is fairly small and compact with everything you would need. I would recommend staying on half board, especially if it was a family group as eating out can be expensive. We were lucky enough to have dinner at the award-winning Hallingstuene Restaurant. I would highly recommend it, beautiful traditional Nordic building serving beautifully presented local cuisine. We were also treated to lunch at the Dr Holms Hotel, a pleasant place to enjoy an après ski drink or two. HEMSEDAL I stayed at the Alpin Lodge, which is made up of apartments that accommodate small to very large groups, we had an apartment on 2 floors large enough to accommodate 10 people. Again it was at the foot of the slopes very handy for ski school and ski rental was within the building. The ski area is the best one for advanced skiers out of the 3 I visited. It is also brilliant for beginners and intermediates. Nice long green runs from the top of the mountain and slightly more challenging blue runs. Out of all the ski areas this was my favourite. The resort has a small village feel to it and having been here at the weekend and experienced the lively après ski first hand I would recommend it to groups of friends. However, I also wouldn't hesitate to recommend it to families and couples too. BEITOSTOLEN What a wonderful, welcoming place Beitostolen is. The resort is family owned and run. We stayed at the Radisson Blu and again it was across the road from the slopes. This is very much a beginners resort, there's not that many slopes to choose from but there are so many other activities on offer and is more of an winter experience. It would be fantastic for first time skiers who wanted to try other things. I tried airboarding, which was good but it's really just like sledging but with a blow up sledge. We also were treated to snow rafting which was so much fun. The resort has tepees up the mountain where you can go and take part in various activities have a meal etc. Other activities on offer are cross country skiing, ice climbing, ice hole fishing, snow mobiling and husky safaris. The resort is small and very quiet, but again everything you would need, bars, supermarkets are right on your doorstep. To sum up I would recommend Norway to anyone looking to try skiing for the first time or improve on what they have already learnt. The slopes are not crowded and it's snow sure the whole season. Definitely a good choice for families. It can be expensive but if you book a hotel that provides meals this will help with budgeting. I would definitely return for another skiing holiday.

My customer stories

Sent by E McKenzie

Heather went above and beyond to find the best route for my trip.

Sent by L Hay

Heather was very knowledgeable about my flights & offered help wherever I needed it. Nothing was too much trouble.

Sent by Emma Walker

Always fab service! So helpful and prompt! Couldn’t recommend heather enough!

Sent by Michael Coull

Very attentive and informative. What I would class as a complicated holiday - a multi centre tour of Italy, was made very simple as Heather took away all the work. We also have her expertise to ask questions to as we near departure.

Sent by Karen Scott

Heather was extremely helpful when we were trying to book our honeymoon. She gave lots of great advice and guidance especially regarding the current and possible future COVID travel regulations. It was all very straightforward and stress free. Would highly recommend

Sent by Hazel Mustard

Very helpful going above and beyond to get the right holiday for us.

Sent by Angela McCann

Efficient, knowledgeable and a pleasure to talk to.

Sent by Michael Shore

Heather is fantastic and very professional.

Sent by T Scott

Heather is super helpful, very professional and found us some great options for our holiday! 100% will be using her again!

Sent by Alison White

Heather is always so helpful and goes above and beyond to tailor the perfect holiday. We’d not use anyone else now

Sent by Anne Smith

Heather gave us a fantastic service in booking our holiday. She navigated through our ever changing list of requirements to reach a point where we now have a holiday which works for everyone in our group. Her knowledge and guidance made our whole holiday booking process so much easier.

Sent by S McBain

Would thoroughly recommend Heather. Always finds amazing holidays for us, really helpful, easy to use and nothing is too much trouble.

Sent by Fay Wallace

This was super easy to set up! Heather was great and gave us lots of options. Love the app which gives us all the information and gives us the tot and how much we've already paid at our fingertips. Thanks so much!

Sent by A Cox

Excellent service with a personal touch and walked us through whole process.

Sent by Grant Hardie

Heather is helpful , very informative and is prepared to look at all options on your behalf.

Sent by Tracy Allan-Bruce

We would score our Travel Counsellor, Heather, a big 10. Heather is exceptional at her job, nothing is a problem for her. Always willing to help us out if we have any queries about our holiday we have booked. Heather takes all that worry away when booking somewhere abroad. It’s great to know your in safe hands.

Sent by Ella McPherson

Heather helped me tremendously to get the best route home during repatriation while in Peru amid Covid-19 complications. Would highly recommend!!

Sent by Jyoti Patel

Heather was always in contact with us and she stuck to our budget and came up with a great option. Not travelled yet but so far we are more than happy with the personal service which has been lacking in the past as we’ve always booked online. We would recommend Travel Counsellors and Heather to our friends and family which is how we contacted Heather initially.

Sent by Ranka Grozdanovic-Whittle

Heather, is always friendly, helpful & knowledgeable. That’s why we always go back to her. TOP MARKS!

Sent by Sheena Geddie

Nothing too much bother for Heather to deal with plenty of patience Always great holidays and hotels on the past never disappointed.

Sent by Gary Brown

Always appreciate Heather’s fast response and fantastic knowledge when enquiring about any holiday destination. That’s why I’m returning customer.

Sent by Margaret Ritch

Heather is always hugely efficient and helpful. And friendly into the bargain. She totally takes the hassle out of booking for holidays and trips. I recommend her whenever I can.

Sent by Malcolm Whatley

I already recommend Heather to all my friends and work colleagues - Her knowledge and dedication to finding the perfect holiday is second to none !

Sent by Laura Pacitti

Heather provides a fantastic service end to end and I always travel without a worry as Heather always makes sure every detail is covered, leaving us to relax and enjoy our holiday!

Sent by Mike Bruce

Heather has done a few holidays for us and we’ve had a great experience dealing with Heather. She takes the hassle away and leaves you ready to enjoy your holiday.

Sent by Jo Hardie

Really helpful with great recommendations and ability to check other users of hotels etc

Sent by Ella McPherson

Heather has been wonderful at helping me book all my travel details for my year abroad in Peru! She has gone above and beyond and I can’t recommend her enough.

Sent by Barbara Gibb

Excellent service as always and much appreciated

Sent by Stuart McIntosh

This must be about the 5th or 6th holiday I have booked with Heather at Travel Counsellors and the service each time as been a consistent excellent. From providing a brief of what I have been looking for, to tailoring specific needs and right down to the last details of flight seats and transfers, everything has been catered for. Great service and I will most certainly be using again in the future.

Sent by Shaun Ward

Really quick service, very happy with every holiday we’ve booked through your service.

Sent by Julie Elrick

Heather was recommend to me by a friend and I have told many people what a great job she has done for us in organising out trip . Nothing was too much trouble, always had great alternative suggestions.

Sent by Michael Whatley

Very helpful, a joy as always to deal with, very patient

Sent by Kevin Snook

We have used Heather for many years and have always received excellent advice and service .

Sent by Hilary McLean

Excellent seamless service as always from Heather Reynolds .

Sent by Nicholas Sargent

Heather has been booking our holidays for at least 15 years . We always use her as she knows what sort of hotel we like, resort etc. It's always nice to know that should anything go wrong we can get in touch and she will help us out . She is like a friend to us now .

Sent by Margaret Ritch

If I could make my score bigger than ten I would. Heather is always a delight to work with. She always makes that extra effort to get what we want.

Sent by Gary Brown

Heather Reynolds advice was just perfect and nothing was too much when asked. Communication was excellent from start to finish and I wouldn’t hesitate to recommend her services to friends and family.

Sent by Philip Blanshard

Heather is the best ,nothing is too much trouble. Have had some wonderful holidays all down to Heather.

Sent by Lesley Merrett

Heather made booking our skiing trip nice and easy. Thank you

Sent by Michael Bruce

It was an absolute pleasure dealing with Heather and she made our cruise holiday one of the best holidays we’ve ever had. Definitely recommend and will use Heather again.

Sent by Stuart McIntosh

This is the 4th time I have used Heather to plan and book my holiday and I found the service excellent, efficient and seamless. I will definitely use again in the future.

Sent by Lauren Harper

So glad my hairdresser recommended Heather , she has been so helpful and taken a lot of the stress away from planning out holiday.

Sent by Stephen Kirsopp

I have booked nearly all of my holidays with Heather for the past 20 years. She provides excellent service and is keen to help you plan giving good advice.

Sent by Bernadette Brogan

A big Thank You to Heather Reynolds, Travel Counsellor. We went 10 Dec 2018 for Christmas and New Year, we enjoyed every minute of our 3 weeks away, without a doubt one of the best holidays yet. Our holiday included four destinations, Singapore, Krabi, Khao Lak and Bangkok. All hand picked destination including culture, scuba diving, beaches and hotels. Every aspect of our trip was sorted by Heather and very professionally handled, all calls promptly replied to. All of our flights booked to our specifications, right down to managing most of our transfers. We would like to say that we had an amazing time, we had every need taken care for the whole trip. Nothing was too much trouble and Heather took the time and care of all our needs. We even had a very nice surprise included, a New Year party at our hotel ad this was done without our knowledge, such an amazing surprise. Hat off to you Heather! We will recommend you to our friends and definitely use your expert knowledge and skills for our next trip abroad (part of our bucket list to visit as many destinations in the next 10 years).

Sent by Shona McBain

Always arranges a fabulous holiday that I couldn't organise myself. Nothing is too much trouble and Heather makes the whole process simple and a pleasure to deal with. Fantastic service.

Sent by Jill Cooper

Heather is always really helpful and professional. Great work

Sent by Julie Elrick

It was a simple process, you kept us well informed with several flight options and price options. I will definitely use you again and will recommend you to my friends

Sent by Sophie Marley

I’ve already been telling them all about it! Fantastic service.

Sent by Calum Findlater

Heather is so helpful and took time to fine us the perfect holiday. Would recommend Heather to family and friends.

Sent by Ian Grozdanovic-Whittle

Heather is always very helpful.

Sent by Roderick Duncan

Nothing is ever a problem. What I like best is that Heather always comes up with different options when requested bookings don't quite match the request. Always goes the extra mile to ensure the client gets the best options and support. I have recommended Heather before and will continue to do so.

Sent by Lindsay Murray

I found it very beneficial to book through yourselves using your experience and will continue to do so when booking sight seeing trips too. Thanks

Sent by Corinne Swanwick

Heather has always been brilliant and goes the extra mile, even to the point when we were in Scotland skiing she came over from Aberdeen to Braemar to meet us! Lovely personal touch!

Sent by Sheena Geddie

Helpful efficient, no worries, evrything taken care off from start to finish

Sent by Roshni Patel

Very good service and always finds you the best deal

Sent by Sylvia Culshaw

I have used Heather before and have always been satisfied with her recommendations or bookings. She's so friendly and good at her job you actually think she's a friend doing you a favour and that to me is just wonderful.

Sent by P Reynolds

Heather has been great, we haven't made it easy as there were some other arrangements already in place and some tight time constraints but she has arranged everything down to a "T". We are looking forward to a few days on the Galapagos islands! Thank you!

Sent by Carol Polak

I have used Heather over a number of years, she never changes. She is so professional, helpful, knowledgeable and nothing is too much trouble. She always manages to meet my, sometimes difficult, requests. I would and have recommended Heather to my friends and family. In a nutshell she is a star!

Sent by Sheena Geddie

Everything taken care of from start to finish with no hassle excellent service.

Sent by Martin Henderson

As always, friendly knowledgeable and professional.

Sent by Barbara Gibb

As always great service.

Sent by M Whatley

Heather's knowledge and attention to detail mean that she will always go that extra mile to find you the perfect holiday and experience!

Sent by C Finldlater

My experience with booking with Heather is always excellent, a very friendly and knowledgeable travel agent.

Sent by Ranka Grozdanovic-Whittle

Heather is always helpful & easy to talk to. She always listens to our personal requirements

Sent by Stephen Graham

Excellent response from Heather to all our questions and in helping us select our final holiday venue and for finding good flight times.

Sent by Tracy Allan-Bruce

Would definitely recommend travel counsellor heather Reynolds to friends, family or work colleagues. Emailed heather the ins & outs of what we were looking for in our holiday to New York and heather came back to us the next day with a few options. Heather took care of all the hassle of trying to find flights & the right accommodation & most importantly the price! New York seems such a daunting but exciting place to go so wasn't sure of where to stay! But heather sorted all that out for us. Heather also recommended a few good places to try for food & good tips for sights to see! First class service heather, and a huge thank you to you. Best regards the Bruce family

Sent by Nicholas Sargent

With Heather.any issues are sorted. She's always attentive and sorts everything to the finest detail .Heather tailors our adventures perfectly. We travel with no worries every time. from Nick&Ellen

Sent by Philip Blanshard

Heather was very helpful as always and arranged the holiday that we wanted. Nice to deal with a professional, competent and very pleasant person.

Sent by Paul Shayler

Have used Heather before and will continue to use her as the service and attention to detail she provides is fantastic.

Sent by Audrey Varrall

I have used Heather several times and have always found her very helpful and knowledgeable. She makes great suggestions and usually replies to emails and phone calls very quickly and can sort out any problems with quiet efficiency. I would recommend Heather to friends and family. Heather is currently helping me and a group of friends plan a holiday to Australia - my friends are extremely happy with the work Heather has done so far and would possibly use her for their own family holidays.

Sent by Stuart Mcintosh

After trying two other well known travel agents I came across Heather (Travel Counsellors) by way of a Google search. After a short phone call conversation where i detailed my requirements - Heather came back to me with an hour with exactly what i was looking for. The communication and service quality was excellent. After two weeks of poor service and getting nowhere with two other travel agents. Heather delivered in a few hours what they couldn't in a couple of weeks. I will most certainly be using Heather again for future holiday bookings and recommending to others.

Sent by Beverley Farmer

Heather is great. Have used her services for many years now. She takes away all the hassle of trying to arrange flights yourself. If there is a problem then she'll sort it! Have no hesitation in recommending Heather and will continue to use her services in the future.

Sent by Ranka Grozdanovic-Whittle

Heather has been excellent every time we have called. Always helpful and informative.

Sent by Audrey Varrall

I have used Heather several times and have always found her very helpful and knowledgeable. She makes great suggestions and usually replies to emails and phone calls very quickly and can sort out any problems with quiet efficiency. I would recommend Heather to friends and family. Heather is currently helping me and a group of friends plan a holiday to Australia - my friends are extremely happy with the work Heather has done so far and would possibly use her for their own family holidays

Sent by Marie Angus

Heather was brilliant dealing with my requests nothing was an issue.

Sent by Nicola Dingwall

She's very good at her job, and if it's not quite right she will keep looking till it is. We are always happy with holidays we have been on that Heather has booked for us and have told a few friends about her to.

Sent by Kevin Snook

We have always used Heather for many years and have always been given,nin our view a very personal service.

Sent by Shirley Finlayson

I have used Heather several times to book my holidays and she never fails to provide excellent choices and a friendly service.

Sent by Paul Shayler

Heather has always managed to find us some great deals in fantastic locations. She always replys to our correspondence with speed and efficiency. Nothing is ever too much trouble even when we ask a million questions! I would not hesitate to recommend Heather's services to our friends and family.

Sent by Corinne Swanwick

Nothing is too much trouble. Heather's very personable yet always professional.

Sent by Stephen Smith

We do not ask for simple or routine holidays and every time Heather comes up with brilliant options. She is patient as we 'um and err' change our minds and 'evolve our requirements'.

Sent by Peter Reynolds

So far, Heather has organised 4 of our holidays, from a week in the Channel Islands to tours around the Tahitian islands. If I’m honest, we can’t recommend her enough. Everything has been spot on, whatever we have asked for, it has been arranged.

Sent by Frances Cumming

Brilliant personal service from Heather, she made me feel more like a friend discussing holidays rather than business. I would have no problem recommending her (and have already) to anyone!

Sent by Campbell

My husband and I had Heather Reynolds recommended to us by a friend who had arranged several holidays with her and found her to be very attentive to detail and helpful. We first used Heather to plan a trip to the Far East. This was a 3 centre holdiay and Heather came to the house to get a feel for what we wanted from the holiday. She came back with several suggestions and choices for us to make. It was one of the best holidays we have had and everything ran very smoothly which is quite a feat as we had 9 flights in all, with associated transfers to and from hotels. Heather had given us her mobile phone number so we had no worries in case anything went wrong. We have used Heather since to research resorts for us in our quest for a long week-end away. She was able to give us lots of hints where to eat and places of interest to visit. We have recommended Heather to many of our friends and all have the same comments. Heather is very knowledgeable, goes the extra mile in helping plan a holiday, and uses her expertise to give of her best to her customers.

Sent by J Parkinson

Heather has been arranging holidays for us since 2003, from short breaks in New York, weeks rest and relaxation in St Lucia, Dominican Republic and Lake Garda to two or three adventure holidays in Sri Lanka, Borneo and Belize. She is always very friendly and helpful and now knows excactly the type of holiday we are looking for. She has always found us excellent deals. We have never experienced any problems with flights, transits or hotels. When we went to Belize we stayed at three different places, had eight flights, two boat rides and an overnight stop in Miami on route, everything went like clockwork. We always go straight to Heather when considering a holiday as we have every confidence in her to get us the best deal available.