Brilliant crisis Travel Management I was stuck in Australia very recently trying to get back to the UK with all the problems of the closure of the Middle East airspace. Exasperated by having my Emirates flights changed each day and struggling to find any decent alternatives I contacted Joanne Grogan at Travel Councillors for help. The response was immediate and fantastic, I was given two options I did not have the capability of sorting myself. One of which I chose and got home successfully. So thank you Jo for the fantastic response and result, I will always be grateful. Jo can also organise a great holiday as well as I found out a couple of years ago… I thoroughly recommend her

Wonderful service, thank you. Joanne has been amazing and helped organise flights to Johannesburg, making my experience so much less stressful . Thank you

Jo is absolutely fantastic will always book holidays with her, so professional and our holidays are always fabulous

Jo was amazing….communication, knowledge and very friendly…high,y recommend

Fantastic service from Joanne as usual. Dealing with Joanne always fills me with confidence in the knowledge that everything requested will be correct and on point. I have booked with Travel Councillors through Joanne in the past. She has always gone above and beyond with bookings, choice of accommodation, flights, check-in and transfers. I will 110% recommend TC and Joanne to anyone travelling abroad.😃

I love making my holiday bookings with Joanne. She always makes it easy and takes the stress out of the whole process. Joanne always responds quickly to any questions and is gives me confidence to book through her knowledge and personal experiences

Joanne listened to what we were seeking, and tailor made the travel package to our specific needs. She is the ultimate professional and I will go to her for all of our future travel needs

The team are phenomenal, always deliver and on the rare occasion there’s a challenge, they immediately deal with it.

I recently booked a trip through Joanne Grogan and it was one of the most amazing experiences! Right from the start Joanne was super helpful, pulling together an itinerary that fit what I had in mind. The holiday was over 3 different countries and involved a lot of planning and Joanne took care of everything, completely removing all the stress. When on the trip everything ran smoothly and we had a fantastic time. Would definitely recommend Joanne to anyone looking for a trip and I can’t wait to book something else!

Fantastic and quick service Pleasure to deal with

Just back from a wonderful week in Corfu, all brilliantly arranged by Joanne Grogan - Travel Counsellor We literally told her what we wanted and she arranged everything from suggesting the venue to flights to check in, pick ups and hotel and it was all seamless. The Olivar Suites was perfect for us, a beautiful old Olive Mill brilliantly converted into suites with a pool and beachside bar. We had a suite with its own small pool which was great to relax in and the staff at the hotel are friendly and efficient and make it very easy to relax. Mesaonghi itself is a lovely resort, small but with traditional tavernas in walking distance. Joanne did an amazing job with lots of personal touches, thank you so much, it was exactly what we needed - now to plan the next one…

Joanne is extremely helpful and knowledgeable. Nothing is to much trouble and she listens to what you want, and always finds somewhere perfect. Wouldn't use anyone else.

Jo was brilliant! Can’t wait to go on holiday now!

Joanne has been fantastic throughout the whole booking experience. From start to finish there was nothing she could have done better. Joanne made the whole process smooth and has created the most amazing holiday, which I cannot wait to go on!

Always a pleasure to book with.

From start to finish, Jo has worked with us to book a ‘dream holiday’ to Iceland. She made sure all the key ‘must sees’ were included in a way that was suitable not just for myself, but for my husband and daughter too. A very personalised level of service that has been greatly appreciated.

Always recommending you to others, you do such a fantastic job

Excellent quick friendly service. Wouldn’t go anyway else. Thank Jo

Suggestions given, great communication, no pressure. Takes the headache away

The most helpful and responsive service as ever from Joanne, even on a Sunday. We would recommend Joanne in a heartbeat, nothing is too much trouble and always manages to come up with a trip to suit our needs.

If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Really appreciate all the help in booking our trip to Prague in December for my husband’s 60th birthday. Jo was super helpful and professional and made the process really easy.

Joanne has been fantastic again. She listened to everything we wanted and delivered on budget. We request several changes to the trip which she arranges quickly. Highly recommend

Everything has been organised with efficiency and it has been a pleasure dealing with you

We had a wonderful holiday and one that I certainly would not have found myself . After giving Joanne a few base ideas she came back with options and our continual mind changing and then tweaks were responded too quickly and in full each time. I will certainly be using Joanne and this travel agent again as well as recommending to family and friends.

Jo has been fantastic Very helpful and some great ideas.

Came up with some lovely ideas that I wouldn’t have thought of! Very excited to travel in September

Super friendly and helpful. Made the whole process really easy for us. Thank you!

I love how much time Jo takes to learn about what kind of holiday I really want, and she always come back with some brilliant options for us as a family. It takes all the work away from me and just lets me look forward to a wonderful time away.

A few months ago, we asked Joanne Grogan- travel counsellor if she could organise us a holiday similar to one we’d found elsewhere and I have to say, she and her team certainly came through!! We’ve had the most amazing experience and made so many memories, we’ve been looked after and spoiled and met some fabulous people too. We can’t thank her and wide eyed tours enough, it’s certainly set a benchmark for us for future adventures. Thank you so very much Jo, we’ll be coming to you again and I promise I’ll be less of a mither next time. Needless to say, I highly recommend her services

I’d like to say a huge thank you to Joanne The holiday you arranged for us was absolutely amazing! From pick up to drop off home we simply had an amazing experience, the hotels, tours , guides and staff who helped us make so many happy , funny moments will be one for us to cherish. Thanks Jo and the team. We will definitely recommend you Thank you really doesn’t cover the best experience I’ve had on a holiday. Elliott x

Extremely efficient, gave lots of options, very professional, delight to work with, nailed the brief after exhaustive research

Brilliant service and a lovely person to deal with. Found a wonderful holiday, thank you x

Found exactly what we were looking for in a matter of days, was also incredibly helpful to answering any questions we had regarding the holiday.

Extremely helpful, personable and dealt with our request and booking promptly and efficiently. Joanne made the process so easy for us.

Many thanks to Joanne Grogan from Joanne Grogan - Travel Counsellor who saved me loads of time and worry organising a business trip. I emailed Joanne with the dates and the venue of a conference in Newcastle. I explained I wanted the least stress possible as I was already anxious about going. Joanne came back with 3 different hotels and a couple of options for the train explaining pros and cons. I picked the one I wanted and I wasn't disappointed. The hotel was lovely and within 10 minutes walking distance of where the conference was held. Booking with Joanne was so simple. I was mega busy at work. I could have spent time searching for trains and hotels to find the best deals etc but it would have taken me ages. I trusted Joanne would do a good job and she did not disappoint. My tickets were hand delivered, the hotel was paid for before I arrived. And she sent me a message to make sure everything was okay when I got here. My final thought? Why on earth have I not done this before! Will definitely be using Joanne again. In fact I noticed Durham looked like quite a pretty place on the way up. I think I'll ask Joanne to sort me out somewhere to stay so I can work away from home and tie it in with some sightseeing!

We are sun worshippers and love our breaks. Unfortunately with Covid we had a few let downs. A lovely lady I went to school with introduced me to the lovely Joanne. Wow! What a superstar this lady is! Nothing was too much trouble and she was an absolute diamond from start to finish. She almost felt part of the family. I would say if anyone is looking to book a holiday away and wants someone to take the pressure off, there is no one like Joanne. You can speak to her all the time and can see she genuinely cares. I would have no hesitation booking through her again! The only problem is she got us such a great holiday we are actually thinking of moving there. I'm 51 years of age and have travelled the.world. My only regret is not using Joanne before.

Just to say thanks so much for sorting out our recent holiday to Majorca. It was very reassuring, in the current climate, to have someone to check all little things with regarding the paperwork/restrictions etc. Everything went really smoothly and I’m looking forward to the next trip, wherever that may be!

So easy to book with Joanne. I trust her judgment 100% and she’s always got the latest info.

Joanne always goes above and beyond when arranging our travel and understands what we need and what we like as a family. I wouldn’t use anyone else now to book our travel and would highly recommend Joanne to anyone looking to make travel plans.

We booked through Joanne a back a holiday to Cyprus. Joanne was amazing and sorted out every finer detail to make it a holiday to remember. Unfortunately this was cancelled. Joanne advised of this straight away. We discussed alternatives & Joanne searched for the best place. We are now making special memories in Greece. Travel documents, car parking, lounges, links to covid testing, step by step rules for Greece were all sorted & organised by Joanne, which was perfect & reassuring. All documents were printed & delivered by Joanne. We sailed through the airport. I’d one million percent recommend Joanne Grogan for all your holidays needs. No hassle, no worries just amazing times. I already have my list of destinations in mind for Joanne to help with on my return. Thank you Joanne you made our holiday stress free.

Jo has been a godsend in this most difficult of years. It’s been a nightmare with having to keep changing dates but Jo has been an absolute delight in keeping us upbeat and nothing has been too much trouble. Here’s hoping third time looking and we get to go on our trip.

Just got back from a lovely 4 day break at Ashlea pools. Booked last minute by Joanne due to our wedding being cancelled! It’s just what we needed! And thanks Joanne for the little touches you added to our break! Highly recommend x

Joanne really does a great job of keeping us updated when travel plans are not going to plan. I won’t trust anyone else to book our trips now Joanne really goes the extra mile!

Joanne helped me and my friend book a 4day break. When our first one got cancelled Joanne was a massive help and re-arranged it to go else where. She had a lot of knowledge on the areas and hotels. She was absolutely fabulous. She even gave me a courtesy call when we got home. Such a lovely helpful lady and I will not book my holidays through anyone else. She was always on the phone or there to help with any questions I had. Thank you so much Joanne

Can not recommend Jo enough, she spent ages finding us a last minute UK holiday. She took all the stress out of holiday hunting and turned it into an enjoyable experience. Excellent, personal service.

I tasked Joanne with an almost impossible task of finding accomodation in an area that was almost fully booked for the dates i wanted to travel. She worked hard to find me what i wanted and also sent alternatives for consideration. Joanne is 5 star, she really cares about finding the right holiday for you and goes above and beyond. I honestly can't recommend her enough and would most definitely use her again. This is personal service at its finest.

Joanne is a pleasure to deal with and comes up with a tailor made package taking all requirements into account. This is truly tailor made, first class service. Look forward to booking future trips with Joanne.

Joanne was very professional nothing was too much trouble.looking forward to our holiday and booking Our next one with Joanne. From two happy clients.

Joanne is a true professional. Helpful, patient, knowledgeable and not at all pushy. We felt very well informed and used her advice to plan our overseas adventure.

Great service, really friendly and very helpful

It's a pleasure doing business with her. Let us hope for a happy and successful holiday!

Told Joanne what we wanted and she done the rest

Jo listened to what we wanted right from the start and tailor made the holiday, arranging things we never would have thought of, she didn't bat an eyelid when we changed the goal posts and has already had me thinking about our next trip. Would not hesitate to recommend her.

Joanne did an amazing job finding us the perfect holiday, even when we had no idea what we were looking for! Far exceeded our expectations of what we’d be able to achieve. Thanks

Joanne is so helpful and kind. She did a brilliant job for us last year.We got everything we wanted for our holiday without any hassle. She has arranged yet another holiday for us this year. Thank you Joanne

Joanne was so quick to respond to my request and met with the long list of requirements!. So friendly and accommodating.

Joanne organised our family holiday to South Africa. It was amazing. The safari was the most wonderful experience and the place that we stayed was stunning. We wouldn’t hesitate to return there. Everything was well organised and we would definitely book again through Joanne in the future.

A big thank you to Joanne Grogan - Travel Counsellor this place is amazing.

Excellent service, nothing too much trouble. Would recommend without hesitation!

Just booked my second holiday in 2 weeks with Joanne. Fantastic advice, fabulous service and very patient, I had a lot of questions! I won’t be booking another holiday again - will be asking Jo every time!

Joanne was fantastic very helpful and knowledgeable. Made the whole experience of booking hassle and stress free. I will definitely use her service again and recommend her service to others. I am so looking forward to our mini break. Thank you so much joanne

Joanne was really helpful in arranging our holiday. Very patient whilst we changed our minds a few times and sourced some great holiday options for us. We were delighted with the hotel in Madeira that we decided upon in the end. Would definitely contact Joanne again for future holfisus and would happily recommend.

Joanne is very knowledgeable & passionate about what she does & makes every best effort to create your ultimate holiday adventure. Can’t recommend her enough

Dear Joanne, thanks so much for booking my Florida trip. So glad l listened to your advice. The flights & hotel were perfect and it all went to plan. Thanks again & l will be in touch for my next trip soon. Xxx

A great break, everything Joanne sorted was perfect. Flights, hotel, car hire, transfer! Just enjoying the biscuits and tea now! Thanks x

Joanne provided clear thoughtful advice. Listened to what we wanted and provided a couple of options for us to choose from. I would be more than happy to recommend her to other travellers and holiday makers.

I had never used a travel consultant until Joanne helped us organise a trip of a life time to Lapland at Christmas. I never thought I needed one but Joanne has changed my mind. It was great for her to take the pressures off us trying to find the right location, hotel and trips. Joanne even helped us to visit Santa which was an amazing experience. Joanne has been amazing, polite, friendly. She even called to check everything went well. She was genuinely excited to hear about our trip. Thank you for organising our amazing holiday. The memories will last forever!

Lovely booking through Joanne - very helpful

Joanne was fantastic at finding us a great affordable trip to Lanzarote. She could not have been more helpful - brilliant!

Jo was great! Will definitely use again.

Thanks for arranging our accommodation in Paris Jo - really appreciate your patience and expertise (and the lovely card!)