Kaye Dunbar

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The best thing about memories is making them.

…that’s why I love working in travel!

I spent many years as a travel agent on the high street before becoming a Travel Counsellor, now with over 20 years experience in the industry. Delivering exceptional service is at the heart of my business. As Your Travel Lady, I get to know you so I can understand exactly what is important for your travels. Being independent, I’m not tied to any one tour operator. Instead, I can access over a thousand travel providers, along side using award winning technology to tailor make holidays, this ensures I recommend the right holiday or travel arrangement for you.

Every penny you spend with me is safe thanks to ATOL and our unique Financial Trust. Travel Counsellors are pioneers in consumer financial protection and as a result offer the best protection in the travel industry. You can rest assured that your money is safe when you book with me.

No request is too big or too small and I can help with a city break, a European package holiday, a round the world cruise, tour or even a complicated multi centre trip. I can also arrange flight-only, accommodation only, airport parking, and car hire. If it is travel related then I’ll be able to use my expertise and experience to help.

My passion for travel extends to almost any destination! I have experienced many European destinations including Lapland, as well as Australia, New Zealand, North America, Mexico, the Maldives, Fiji, Brazil and Cuba. I have also been lucky enough to spend time on board a variety of cruise ships. If I haven’t got first-hand knowledge then I can call on the help of over 1200 fellow Travel Counsellors from around the globe.

I work from home in Thanet, so I am free at a time and place to suit you. You can email or ring me any time and I’ll get back to you quickly. You’ll only ever need to deal with me. There are no call centres and you’ll even be able to contact me while you’re away. If there are any problems, I’ll be on hand to help.

Thank you for taking the time to read my profile and I look forward to working with you!

My customer stories

Sent by N V

Kent 10/01/2025

Kaye is amazing. Nothing is too much trouble. She has found us as a family some fabulous holidays and hopefully many more in the future. Would highly recommend.

Sent by Jackie Thomas

Grantham 31/05/2023

After a very difficult time Kaye has given me the confidence to travel again. She has made booking trips to visit my family exceptionally straightforward and leaves no details amiss. I couldn’t recommend Kaye enough!

Sent by Alan Ford

Broadstairs 03/09/2021

You can rely on Kaye Dunbar for your holiday information and travel package, and smooth implementation of all the paperwork needed. Do try her out.

Sent by Jenny Murduck

Southampton 31/08/2021

I have nothing but praise and thanks for Kaye's excellent, professional management of our 'once in a lifetime' holiday to Florida. Not only did she arrange the entire holiday for 10 people, she was also accessible for any queries, throughout the time spent there. She arranged everything from airport parking, check-ins, seats to carhire, villas and suggestions for itineraries, reminders of all required documentation etc. - in fact, some things we had not even thought of! All this for an extremely affordable price! Always cheerful and friendly, she is definitely the first person we would contact for future holidays. Both my daughters have contacted her since the holiday, and she has arranged trips on a much smaller scale, such as a few days away for a show and hotel. Kaye is highly recommended by me - I am confident that she always provides an excellent service.

Sent by Sara Sheppard

Canterbury 21/05/2021

Would definitely recommend Kaye when you need to sort out your holiday or business trips. Her extensive knowledge means she can find the perfect solution quickly!

Sent by B D

UK 19/11/2018

My family and I have just returned form our holiday all curtesy of the excellent work of Kaye. This is our third time away with Kaye doing all the work and once again kaye has out done our expectations. Apart from the holiday arrangements before we left being spot on for me its knowing I can rely on Kaye while I'm away. I decided that I would upgrade my seats on the way back and this was just a formality as usual. I would and do without hesitation recommend her service from deciding where to go to preparing all my paper work including VIP and parking to changes I want to make wile away Kaye is always only a call away. This makes for a relaxed Holiday and that is the kind of service I value. All three of us had a wonderful time and its thanks to Kaye. Thank you Kaye for a wonderful experience as usual.

Sent by Sallly Houston

Herne Bay 04/06/2018

The service that Kaye provides in travel planning is superb and comes highly recommended. Her customer care is clearly of prime importance to her. She has organised several trips for me now and from giving her my holiday destination she has quickly and professionally put all arrangements in place. Kaye is friendly and approachable throughout the process and is always available to answer any queries or discuss options by e mail or on the telephone. Kaye does go the extra mile. She has personally delivered my very professionally packaged travel documents and last time I had a welcome home gift awaiting me when I returned. Thank you Kaye, my future holidays will be safely in your hands.

Sent by Sue Greenstreet

UK 22/12/2017

Kaye takes all the hard work out of the holiday experience which leaves you to just enjoy the build up and the holiday excitement with the knowledge she is only a phone call away if you have any worries!

Sent by Maria Amos

Kent 16/09/2017

Kaye, has gone above and beyond to make sure our holiday is really special but also meeting my health needs in the process. We've had to make a few adjustments but Kaye has been friendly, helpful and patient throughout.

Sent by Anna Gold

Ramsgate 04/09/2017

I have used Travel Counsellors for many years, and I can say quite honestly that dealing with Kaye really is the best and only way to book a stress free holiday or break. She is helpful and knowledgeable and no question is too much trouble for her any time of the day.

Sent by Lynda Carter

Kent 17/08/2017

Kaye is amazing she always finds me exactly what I require of that particular holiday or break. I have booked with Kaye family holidays with our daughter, son in law and granddaughter, couples holiday for some us time relaxing, time away with friends, plus time away with just my mum (who is disabled) and me. All need very different requirements.

Sent by Richard Brier-Stephenson

Kent 17/08/2017

I have been, and continue to, be delighted with the professionalism of Kaye and the amount of help she has provided. Our plans, a secret surprise for my wife's birthday, have had to been changed, modified or adapted so often as to make even my head spin but Kaye has prevailed taking it all in her stride, nothing has been too much trouble and she has delivered a superb solution and I have complete faith in the success of this trip. I have already recommended Kaye to friends and family to help them with their own plans and will definitely be using her again for our next trip. Thank you Kaye.

Sent by Caroline Cunningham

Herne Bay 11/08/2017

Kaye was fabulous in assisting us with our Honeymoon. As always she took plenty of time and patience with the different ideas and budgets flying around before managing to get us an exceptional deal that ticked all of our boxes and more. A big thank you to her. She is the only one we go to for our holidays as her honesty and knowledge is second to none. Already looking forward to the next one!

Sent by Phil Harper

UK 21/05/2017

I was originally disappointed when Kaye contacted me explaining that she had taken over the clients of our previous Travel Counsellors consultant. That disappointment however did not last long. Kaye has a lovely personality and gives the impression she is genuinely interested in finding the best solutions for her clients. From the first contact right through to returning home from probably our best ever vacation, Kaye has been first class. Have already and will continue to recommend her without hesitation. Thanks again Kaye

Sent by Leane Harding

UK 27/01/2017

Kaye was very patient with the chopping & changing of our dates and also always made sure that she asked questions that we may not have thought about, e.g. transfers from the airport, place to stay on arrival etc. This is really helpful as you don't always think about all these things until just before the trip. Thank you, Kaye!

Sent by Megan Dawson

Margate 23/01/2017

Kaye is fantastic!! Whatever I've needed she has been able to help and makes the process so easy and stress free! I will use her for all my travel arrangements from now on and always recommend her to people who may need her!! Thank you kaye.

Sent by Hayley Buckham

Ashford 18/01/2017

I can not thank Kaye enough. She takes time to explore all my options. She takes the stress away from me, she has found me the best deal possible. Kaye is supportive, friendly and more than happy to help me. I would not go anywhere else to book my flights/ holidays. I recommend Kaye a lot. Thanks again...you are a star!

Sent by Caroline Mannings

Ramsgate 19/09/2016

Kaye's service was excellent, very efficient, with lots of attention to detail. I would highly recommend Kaye to anyone who doesn't like the stress of organising the annual holiday.

Sent by Jenny Smith

Broadstairs 31/08/2016

After a terrible holiday the year before we were a bit worried about our next one as we desperately wanted to have a lovely summer holiday. Kaye was brilliant and really listened to what we wanted. She showed us lots of options and nothing was ever too much trouble. She was able to get us our perfect holiday with all of our requirements and the personal touches just made it even more fabulous. We won't be going anywhere else for our holidays!

Sent by Marie Bruce

21/03/2016

We trusted Kaye Dunbar with our honeymoon in Iceland that you've all heard so much about. Nothing was too much trouble, we had a great selection of hotels and flights. We tailored the whole holiday to what we wanted. Everything was organized for us, right down to all our travel documents labelled and packed up in a handy little wallet. (I'm very disorganized so this was great for me) We didn't have to worry about anything as we knew Kaye had it under control. She checked us ...in and even the suitcase luggage tags had her number on because if anything went wrong she would sort it for us. Best of all we were free to do what we wanted whereas people travelling on the big tour operators were being shuttled from place to place. We could really get out and explore by ourselves and make the most of our time. She can take care of booking all your excursions too and has access to plenty of tours and can recommend activities based on what we wanted to do. She even helped us to pinpoint restaurants in the area around Reykjavik. Its the first holiday Kaye has booked for us as a couple and it certainly won't be the last. We got a wonderful personal service which you just don't get from other travel agents. Thank you for everything Kaye. Holiday of a lifetime :) x

Sent by Lisa Gadd

Whitstable 14/10/2015

Kaye is fantastic at finding a holiday that meets all our requirements and aspirations. She is really friendly and helpful and we have recommended her service to many family and friends who have also been really pleased. Thank you Kaye.

Sent by Sally Houston

Herne Bay 27/06/2015

Thank you for organising my return flight to Scotland so efficiently. I simply gave you my dates and you organised the most convenient flight and suggested various parking options. You kept in touch and personally delivered my boarding tickets and luggage labels. Thank you Kaye, I will certainly recommend your service to family and friends and I will definitely be a returning customer.

Sent by Caroline Murphy

Herne Bay 22/10/2014

I would like to thank Kaye very much for her outstanding customer service and attention to detail applied to all aspects of organising our recent holiday to America. She was given a very open brief as to what we wanted, and even if we changed destination numerous times nothing was too much trouble and she showed enormous patience! In the end, we finally decided what we were going to do and gave her three areas to look into and give us ideas. She gave us a wonderful recommendation for a beautiful riverside lodge in Moab which we never would have found had it not been for her, and one of our highlights was sitting on our balcony watching the sun rise over the Colorado River. The hotels she chose for us were all on budget and superbly positioned...another thing that made the holiday that much better. The personalised brochure that followed, along with timely holiday countdowns and reminders was very detailed in our specific interests. This is one lady who really listens to your passions and tailors your holiday to suit. I had an issue with one of the hotels in Las Vegas charging when they shouldn't have, but on our return Kaye managed to sort out a refund, no problem at all. So a huge thank you Kaye, for making such a difference. It is very refreshing to feel that someone does actually care about the level of service they provide these days, no matter what the hour! I have been spreading the love as it is not often people surprise me, but you surpassed my expectations in every way! Well done!

Sent by Phil Coupland

Margate Kent 20/10/2014

Hi I went on a 7day break to Benidorm. The 3 adults had a fantastic time hotel was top class food was exceptional. Kaye arranged everything for our trip we did nothing but turn up on the day. Any questions we had were answered and found Kaye very helpful nothing was too much. The best thing I liked about Kaye's service is no matter what criteria you set its almost certainly met. Also if there are any worries or things go wrong while your away the phone is always open to help with your problems. A truly first class service. Many thanks Phil

Sent by Laura Bloomfield

USA 11/09/2014

Dear friends - I wanted to write up a review of Kaye Dunbar’s business. Kaye is a Travel Counsellor who will work with you to build the best holiday, however big or small, get great flights but will also deliver a fantastic service. Not only has she found great deals for my visitors this week - when they missed their flight yesterday Kaye sorted them out on the next flight without any stress or issue. Fantastic customer service. So, I know many of you travel for work and holidays - get in touch with Kaye. You will not be disappointed. She doesn't just deliver good holidays/tickets deals but delivers a quality service from beginning to end. I even got a message from her to say my visitors were going to be delayed and when to pick them up! Please share! Great business and a great service!

Sent by Linda Telfer

Margate Kent 26/08/2014

We cannot thank Kaye enough for all the care and attention given to making our trip to China the very best it could be. There was great attention to detail and many small touches which resulted in an all-round fantastic experience. There is no way we will ever organise another trip without relying on her services and we cannot recommend her strongly enough.

Sent by DEAN WINGROVE

HERNE BAY 10/03/2014

I received a fantastic service from Kaye, so helpful and she kept me posted with the latest prices. Not we're just counting down the days until we go. I would definitely recommend Kaye to all my friends and family and will definitely be booking with her again. Thanks Kaye.

Sent by susan clapson

margate 18/10/2013

I have know Kaye for a number of years. She always handled our holidays when she worked for Thomas Cook ,she has the outstanding ability to find you the exact holiday for you. she is kind and helpful and very good at the job she does i would unreservedly recommend her to handle anyone's holiday needs.

Sent by Emma Walters

Margate 17/10/2013

Kaye has always been very helpful when we have been looking to book a holiday, with endless patience as we changed the brief or destination. Kaye provided various different options whilst we were looking for our first holiday as a family and now we have booked the perfect family holiday for early next year! Roll on 2014! I have been recommending Kaye's services to all my friends and family! Thank you so much.

Sent by Alan Meyrick

Herne bay kent 15/10/2013

Thank goodness we found you. We had problems with a booking and you took us on board and solved the problem for us. We really appreciate your help. We will do all our bookings with you from now on. Many thanks.

Sent by Dean Short

Margate 14/10/2013

Kaye has been our travel agent for the last 4/5 years. She has always managed to find us the best deals and destinations that have been tailored to our needs. We would highly recommend her as she is professional, friendly and always willing to go the extra mile.

Sent by Andreas Yiasoumi

Margate Kent 13/10/2013

Kaye has dealt with our travel arrangements over the last 10 years and she has always done a fabulous job. We have been all over the world USA, Cuba, Australia, Dubai, Barbados, France, Canary Islands to name just a few. Our holidays have always been a highlight for us due to the care and advice we have received, along with the long hours spent by Kaye arranging the smallest details to make sure that we enjoy every minute. We would have no hesitation in recommending Kaye to take care of your holiday arrangements to ensure that you have the best time.

Sent by Nick Crysell

Margate 12/10/2013

What can I say, Kay was very very helpful in finding me somewhere I would enjoy and have a good time. Kay definitely delivered - she got me a good deal on a nice hotel in Magaluf not far from the strip- a 5 min walk and you were there. Kay arranged everything from finding hotel, booking flights and even checking me and my friends in etc. I will definitely be using Kay again as looking for my next holiday already. Big thank you Kay!

Sent by Sue Stirrups

margate 12/10/2013

I have booked my holidays through Kaye for many years. We have always been very pleased with the holiday she has booked for us and with the service she has given. I do like to compare hotels in different locations and Kaye has always found us just what we want. She always sorts out the parking or a hotel and parking - whichever is best for us. We look forward to booking our next holiday with her.

Sent by Julie McSweeney

Kent 22/09/2013

Kaye was very friendly, helpful and willing to spend the time to ensure the holiday met all our requirements. She always kept us posted on the progress and when I changed some of the requirements she was flexible and prompt in finding and finalising the resorts and accommodation type we wanted. I would definitely use Kaye again and will be recommending her to my family and friends. Thanks very much, we will be back to book future holidays with you.

My Videos

A special film from Travel Counsellors

08/04/2021

Postcards is a wonderful Poem written by Tony Walsh for Travel Counsellors and made in to this short film for you to enjoy. Let's reminisce!

An introduction

29/03/2021

A short interview, introducing myself.

World of Good