Based in Margate

Kaye Dunbar

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

The best thing about memories is making them.

…that’s why I love working in travel!

I spent many years as a travel agent on the high street before becoming a Travel Counsellor, now with over 20 years experience in the industry. Delivering exceptional service is at the heart of my business. I get to know you so I can understand exactly what is important to you. Being independent, I’m not tied to any one tour operator. Instead, I can access over a thousand travel providers, along side using award winning technology to tailor make holidays, this ensures I recommend the right holiday or travel arrangement for you.

Every penny you spend with me is safe thanks to ATOL and our unique Financial Trust. Travel Counsellors are pioneers in consumer financial protection and as a result offer the best protection in the travel industry. You can rest assured that your money is safe when you book with me.

No request is too big or too small and I can help with a city break, a European package holiday, a round the world cruise, tour or even a complicated multi centre trip. I can also arrange flight-only, accommodation only, airport parking, and car hire. If it is travel related then I’ll be able to use my expertise and experience to help.

My passion for travel extends to almost any destination! I have experienced many European destinations including Lapland, as well as Australia, New Zealand, North America, Mexico, the Maldives, Fiji, Brazil and Cuba. I have also been lucky enough to spend time on board a variety of cruise ships. If I haven’t got first-hand knowledge then I can call on the help of over 1200 fellow Travel Counsellors from around the globe.

I work from home in Thanet, so I am free at a time and place to suit you. You can email or ring me any time and I’ll get back to you quickly. You’ll only ever need to deal with me. There are no call centres and you’ll even be able to contact me while you’re away. If there are any problems, I’ll be on hand to help.

Thank you for taking the time to read my profile and I look forward to working with you!


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My Videos

A special film from Travel Counsellors


Postcards is a wonderful Poem written by Tony Walsh for Travel Counsellors and made in to this short film for you to enjoy. Let's reminisce!

An introduction


A short interview, introducing myself.

World of Good


We are all looking forward to travelling, it means so much more than a break...

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Accessible Family Escape

26 October 2023

We love to get away in October. After the end of the busy summer travel period and before the winter sets in, it is great to get some sun and top up on vitamin D. You need to find the right destination at this time of year as the season comes to an end, some hotels are closing, and the weather can be turning making pools too cold to swim in – but the Canary Islands offer year round sunshine and are a great choice for Winter sun. This year we took a trip with our extended family and had to consider mobility needs and travelling with small children. Los Pocillos in Lanzarote was perfect. A beautifully flat resort with wide paths and a long promenade. It is a small resort, but with all you would need. Plenty of shops for a browse, a choice of great restaurants, bike hire, a lovely wide beach and more. Being only ten minutes from the airport is a huge benefit too. It was lovely to see the planes coming on and off the island, but we never found the noise an issue. We chose the Hotel Floresta to be our home for the short break and it didn’t disappoint! The 2 bedroom apartments for families were a great size with nice kitchen area (not that we used any more than the kettle and fridge!) and were located around the quieter pool which was perfect. The hotel had ramps through out and arranged a mobility scooter to hire. They have a very clear focus on environmentally friendly features (no single use plastics for example) and sustainable tourism. The location was fantastic with a taxi rank and bus stop right outside the hotel. A short hop takes you to lively Puerto del Carmen with its nightlife and shopping centre, and the bus takes you to Teguise market on Sundays. We visited Rancho Texas for the children, an animal and water park, but the adults loved it too. It is very accessible with no steps throughout, but the ramps can be steep, especially up to the dolphin show! There is a choice of boat trips from Puerto del Carmen harbour, including wildlife spotting, the glass bottom boat and romantic sunset cruises – something for everyone. I would definitely recommend a break here, if you want to discuss your winter sun escape, give me a call.

Winter Sun and far More!

07 November 2022

We left behind the wind and rain and visited Tunisia as a family this winter. The flight is less than 3 hours from Gatwick and temperatures at this time of year average in the mid to high 20s (Celsius). Evenings are a little cooler, a welcome break in the weather after a day by the pool or in your beach cabana! Our first priority was to have a few days of complete relaxation and Les Orangers Garden offered just what we needed. A perfect beachfront location, a choice of pools (indoor and outdoor), yoga, massage and Hammam. The hotel team work tirelessly to provide a friendly and welcoming environment where nothing is too much trouble. The beautiful open garden area leads to a large pool with plenty of space to lounge, leading on to the gently shelving, soft sand beach with more than enough cabanas and sunbeds. The atmosphere here was very relaxed, although just next door at the sister hotel, there were daytime and evening activities for those that wanted them as well as some water sports and camel rides on the beach. There is a choice of a la carte menus, but the lovely buffet suited us well, made all the better by the excellent waiting team. By the beautiful beach, with all the hotel offers, it is easy to miss how much more there is to Tunisia! We were privileged to meet a fantastic guide and his driver to visit just some of the sites. First we visited ancient Carthage, the ruins of the city, baths and theatre and learnt about the Punic wars and the periods of history that saw the important North African port change over the centuries, finally falling, destroyed by the Romans. We also explored the cobbled, white and blue streets of Sidi Bou-Said. The cliff top village is just beautiful, with photo opportunities at every turn. We were shown to a beautiful rest stop café at the top of the cliff for a stunning view and welcome refreshments! The small galleries, many shops, and beauty of the village makes it a must see when you are in the North of Tunisia. The adventure needn’t stop there, visits to the Holy city of Kairouan and amphitheatre of El Jem are possible from the coast. But if you want to see more of Tunisia a tour of the country, visiting Berber villages, the Roman town of Dougga and the incredible Sahara Dessert would ideal. That is of course if you can tear yourself away from the beautiful hotel and beach/pool side relaxation! Want to hear more about this fascinating country and the great value holidays on offer - give me a call for a chat anytime…

Seductive St Kitts - A Family Adventure!

30 August 2019

Our main summer holiday this year was to St Kitts and Nevis in the West Indies. We were able to explore both islands over a week. Not a destination that you might expect for a family holiday with younger children – but it was perfect! We spent three nights in St Christopher (Kitts). On arrival we took a taxi to the Park Hyatt on Banana Bay. The friendly taxi driver told us lots about the island on the way and stopped at a beautiful viewpoint, looking over both the Atlantic Ocean and Caribbean Sea. Arriving at the hotel we received a lovely warm welcome, our bags were whisked away and we were escorted passed the beautiful pools of fish, down to ‘the living room’ or reception to be checked in. We were given a welcome drink and one of the ladies checked us in whilst another chatted to the children. My son (7) was promised that he could come back and feed the fish, which he did several times much to his delight! We were given a tour of the amenities by buggy and taken to our room. The grounds were immaculate, our room was spacious and modern, with a terrace that led out on to Banana Bay. The shelving beach and calm waters were a lovely place for the children to play. I was given a site visit the following morning and able to view all the different room offerings and facilities at the Park Hyatt, before enjoying the extensive and attractive pool area. In the afternoon, we were picked up by a local guide and took a rainforest tour. We were told about the plants and trees, learnt about the fruits and their uses, saw interesting insects and monkeys! The next day we took a tour of the island curtesy of the tourist authority. We visited the Ocean Village Inn, a hotel close to the cruise port, with a great value 4* offering, popular with groups and business travellers. We then called at Romney Manor, the stunning home of Caribelle Batik. The gardens are beautiful and as colourful as the batik clothes and gifts made on site. After a tour and demonstration, we drove up to Brimstone Hill Fortress. It is a popular walk up to the site, but I am glad we had a car! There is a video of the history of the site that you can watch before heading off the explore the grounds – a lovely spot for a picnic. However we headed to Reggae Beach for lunch by the sea! A cruise ship was in port the next day! On St Kitts that means that the Sugar train runs, giving visitors a tour of the island, from the old rails used to transport the sugar cane. The team on board are friendly and informative, they are keen to keep the drinks flowing and with the commentary from ‘Sweet P’ and talented singers visiting each carriage, the atmosphere is fantastic – and as for the views! Time to leave St Kitts, but before we did, my daughter (9) commented on how friendly everyone is on the island, there is a real feeling of community, everyone nodding and waving to visitors – Unlike England, in St Kitts cars only beep to say hello! The crossing over to Nevis was easy – look out for my next blog!

Nevis Naturally - Family Adventure #2

30 August 2019

After 3 nights in St Kitts is was time to cross the Narrows and explore Nevis! The crossing over to Nevis is very easy. The water taxi, leaves from Reggae Beach or the Park Hyatt and takes just a few minutes. A very short taxi ride took us up to the Mount Nevis hotel. We had a lovely warm welcome and were shown are room. This is a very different style of hotel to the Hyatt, but fantastic! In blocks or villas, we had a full kitchen and a spacious room. The view from the balcony was breath-taking, looking across to St Kitts. The restaurant on site is fantastic! Indian food mostly, great quality and service. The team at the hotel went above and beyond to enable us to get the very best from our stay. On our first morning we took a jeep tour of the island, for four of us with Andy driving, taking in the best beaches and historical sites. It was a great fun way to explore, whilst following a guide so we didn’t miss any of the best bits! We were able to visit some of the beautiful plantation hotels before a fantastic lunch at the yachtsman on the beach. Nevis has a relaxed and friendly atmosphere. I would recommend hiring a car to explore the island at your own pace. It is easy to hop between the natural and secluded beaches, snorkelling from the shore at Nesbit beach or take a boat trip from Oualie, and exploring the different sugar plantations, now converted to beautiful restaurants and hotels. The food is fantastic, Creole and West Indian Seafood specialities, rids are also popular as are Indian and Chinese options! That evening as a family we experienced something that we will all remember forever! We are all interested in wildlife conservation. The Tourism Authority had suggested we get in touch with Lemuel Pemberton from the Nevis Turtle Group whilst on the island. Jewella at the Mount Nevis spoke to him and drove us out to meet him on the beach. There is an issue on the island with fire ants attacking the turtle nests and getting to the hatchlings before they can leave for the sea. We drove around and walked a few beaches, following trails, until he expertly found a nest to check. There were three hatchlings left in the nest. One had already been lost to the ants, but two others were still alive. The children were able to hold and warm them before taking them away from the ants and closer to the sea to release them. It was magical and made all the better by the fantastic people on Nevis. The next morning was spent with Black Rig Fishing Charters. We spend 4 hours trolling for Barracuda, it was a fantastic trip – separate blog to follow! We had dinner at Oualie Beach Resort, chatting with some locals whilst the children made friends and played together on the beach. We all had a fantastic time on St Kitts and Nevis. I had never stayed in the Caribbean on a bed and breakfast basis before, but I would certainly recommend it!

West Indies - Big Game Fishing with a View!

04 November 2019

My husband is a keen angler and was excited to experience fishing in the Caribbean. Whilst he enjoys fishing from the beach along the Kent coast, he was keen to catch a new species – our son was keen to fish too and my daughter and I were happy to have a day on the sea with an amazing view! Our skipper, a well-known champion fisherman on St Kitts & Nevis, Captain Clivin Christmas was very knowledgeable. The Islands host a popular boat fishing tournament each and he is very well known due to his successes in this competition. The tournament starts in November and it is a international tournament with boats coming from all over the Caribbean. We all set off around 8am from the hotel and took the short drive down to Oualie Beach. We were met by Clivin and his first mate Dave, and both made us very welcome. We headed out to deeper waters in the Caribbean Sea, it was a rolling a little but calmer on the way back in. The Boat 32ft Black Fin boat had plenty of room, a toilet and seating with the option of cover from the sun and a supply of soft and alcoholic beverages. All equipment was supplied along with bait. We just brought snacks for the children. 5 Rods were in use along with Penn boat reels, wirer traces and lures with fish bait, some lures were weighted. To see the beautiful views of both the Islands as we travelled out to deeper waters was amazing and added to the experience. We had views of Martinique too… Plus lots of flying fish! We spent 4 hours fishing and in that time, Andy caught 3 barracuda which gave a great fight and added new species to Andy’s list. My son, age 7 had the opportunity to fish and caught 2 barracuda and a rainbow runner. Of course, there was a HUGE bite that got away… All fishermen have that tale! Clivin thought it was a Wahu Wahu – it was a big fish but slipped the line before it could be landed. Smaller fish are caught and released in St Kitts and Nevis, large specimens of eating fish are kept by the crew and sold to local restaurants – there are charters that offer, catch, fillet and clean for you to take and cook yourself. We spent four hours out at sea, getting back just before lunch. Black Fin Charters were great, both Clivin and Dave were friendly, helpful and happy to chat with the children, and to answer all their questions, (with my 7-year-old always has plenty!). They talked passionately about the area and the fishing and made the morning a great family experience. No 500lb sea monsters this time, but there was that one that got away… If you are interested in Big Game fishing, not only in the Caribbean, but all over the world, then do not hesitate to get in touch on 01843 807910

Academy FM interview!

11 January 2019

This morning I had the fantastic experience of joining Chris West on Academy FM! As a member of Thanet Premier Business Group, I was invited to visit the station that operates out of The Royal Harbour Academy in Ramsgate, broadcasting to Thanet and beyond. It was an exciting opportunity that I couldn’t miss! Of course, I was very nervous, but equally excited be interviewed live on air. I was given a warm and friendly welcome and ushered straight in to the studio after meeting some of the team. ‘After this song, we will introduce you…’ Gosh! This was happening now! Chris started by introducing me as a Travel Counsellors and asking me what I offer my clients. I described the unique and personal service that I provide, how I run my business from home meaning that I can be available at a time to suit them and have the time and flexibility to invest in finding the right options for their holiday. We went on to talk about Travel Counsellors and the benefits of the financial protection, buying power and choice that they provide. The conversation, and it felt more of a conversation than an interview which was lovely, turned to booking trends. Chris asked how the current climate was affecting people’s travel plans. In my experience people are still booking their hard earned and well-deserved holidays! People are looking for better value, better experiences and a service that goes above and beyond. Travellers need to be better informed of the choices available to them and their agent or tour operator needs to have a solid understanding of their needs. It was a lovely experience and I am very grateful to be invited on to the station, I hope those of you that heard the interview enjoyed it? I would love to hear you feedback or if there were any questions that you would have liked to ask!

An Evening with St Kitts & Nevis

15 October 2018

I was very lucky to be invited to an exclusive dinner organized by the St Kitts and Nevis Tourism Authority. I was one of 25 travel professionals who were guests for a dinner and presentation in Canterbury. We were honoured that many of those presenting had flown in that day from the Islands, including the Tourism Minister and his wife! He spoke of the islands’ warmth and how they offered the ‘quintessential Caribbean’. The tiny island of St Kitts has a big offering for couples and families wanting a relaxed Caribbean experience. Nevis is only 6 minutes away by speed boat, making for an ideal twin centre holiday. You can easily explore the two friendly islands at your own pace by car or take a trip on the St Kitts Scenic Railway to get a fantastic perspective and guided commentary. When we think of the Caribbean, we think beaches. St Kitts and Nevis offer a beautiful unspoilt and uncrowded coastline to enjoy! In contrast you can explore botanical gardens, zip-line through the rainforest or hike the islands’ volcanic peaks. Sugar, spice, rum, mango, hot sauce, and seafood – the food on the island is a big part of the experience! Staying at your accommodation on a bed and breakfast basis is best. There are many fantastic restaurants that are too good to miss, and Frigate Bay offers a style of nightlife to suit all. The same can be said for the range of accommodation available. If you like large (never huge) hotels with a name you recognize, the Park Hyatt, Marriot and Four Seasons are beautiful and have all the facilities you could want for. If your preference if for smaller family run properties with some history there are stunning resorts in breath-taking locations such as the Mount Nevis and Oualie Beach Resort. St Kitts and Nevis offer a romantic, idyllic Caribbean experience and so, so much more! Come for festivals, sports events and wildlife… goodness! I could go on! Feel free to give me a call to talk about whether St Kitts and Nevis are the perfect destination for your next holiday.

Enchanting Lapland!

17 December 2017

Well how to begin? Years ago, I was told that if I ever took the children to Lapland, that would be the holiday that they would most fondly remember for the rest of their lives. Having just returned I have no doubt that this is true. We told the children (who are 7 and 5 years old) on the morning before we went and then headed straight for the airport after school - they were so excited to be visiting Father Christmas in Lapland! We were going on a day trip, so with an early flight and a long day, we stayed at the airport the night before. The fun started from check in, there was a real buzz as the children met other families arriving for their adventure! Breakfast was served on the plane along with singing, jokes and games. Five minutes before the plane started its decent in to Finnish Lapland, we all put on our extra layers - coats, scarves, hats and gloves followed before leaving the plane. It was magical to see the snowy landscape below us and the buzz of excitement when we touched down was electric. On landing we walked to the terminal and were given snowsuits and boots to wear. We took our seats in a sled and were covered with blankets before being whisked through the frosty landscape. Weaving through frozen trees as we went. The children had never seen snow like it! It was lunch time but already dusk. As we reached our destination dusk turned to night, the fairy lights and open fires around the site added mystery and warmth. We had our time to visit Santa and were free to explore the activities on offer. First the children rode push sleds, before discovering sledging! The large welcoming cabin offered hot drinks and a three-course buffet lunch - the perfect rest stop. After lunch we took a reindeer ride before driving snowmobiles around a frozen lake - even the children had their own snowmobiles to drive - they loved it! We explored an ice house and took a hot drink, then it was our turn to visit Father Christmas! We were taken on a sled down in to the woods, where we waited by an open fire. We were given a direction to head and we followed twinkling lights down a tree lined path. Soon we saw an elf, dancing and calling to us. The children ran ahead to meet her. We walked over to a small cabin and when she opened the door - there was Father Christmas, in his finest red coat, stood by the fire checking his list. It was a magical moment - straight from the front of a traditional Christmas Card. We were star struck! The children gave him their letters and he read them perfectly, answering any questions they had written. We talked for a while and had the opportunity to take some photos together. It was such a lovely and personal experience. Father Christmas gave them an early Christmas present and discussed promises to go to bed early on Christmas Eve. There was still time for another magical experience, another highlight, although there are so many! Sat snuggled together as a family, covered with blankets, in a wooden sled - the sound of the excited husky dogs chattering as they worked, as we were whisked through the winter wonderland, looking up at the stars is something that I will never forget. It has been really hard to try to sum up this incredible experience, there is so much more I could add. I would love to talk more about it - let me know if I can tell you more!

Italian Lakes, Cities and Mountains and Rail Adventure!

20 June 2017

Our latest family adventure, took us to Lake Garda in Italy - it was a fantastic week, enjoyed by the adults and children alike. Especially because we made the journey one of the highlights of the holiday! We had decided not to fly, so set off with an early morning ferry to Calais. The French Motorways, or AutoRoutes, are refreshingly different to our roads. There are good quality rest stops very frequently, ranging from those with restaurants and petrol stations to nice places to stretch your legs and use the toilets! The tolls are easy to use, you pick up ticket when you join the AutoRoute and pay when you leave. By the afternoon we were at our first stop at Chateau de l' Eperviere in Burgundy. Our stop en route was a welcome one! Although the drive was pleasant and far more relaxing that I expected, it was very hot! When we arrived we headed straight for the pool, a welcome surprise for the children. The next morning we set off again, this time driving through the impressive Mont Blanc tunnel in to Italy. The views were stunning and the children spent the morning in competition to spot the longest waterfall or highest mountain - who would be the first to see snow? Arriving at Lake Garda, we stayed in the East, near to Bardolino. There are lots of options in great locations and we chose in a chalet in Cisano. The lake was crystal clear, lovely for an early swim, or to sit and watch the sun set behind the mountains in the evening. Many of the hotels/campsites had man made beaches or private gardens offering some shade, and the shores of the lake were shelving and inviting. There are jetties to swim from and lots of fishing spots for Andy! In fact the fish swim around you in the lake, my youngest was hopeful of catching one himself! We chose the location for its great links with the wider area. You can easily visit the different towns and markets by bus or car. With in ten minutes there are many large family parks, Gardaland, Sealife, and a large waterpark too, however we loved its proximity to Verona (ideal if you prefer to fly), and to Romeo and Juliet's Balcony. There is a bus that takes you from the resorts along the east of the lake to Venice or you can take an organised day trip. Our children are young, but the wonder of Venice was certainly not lost on them! As you would expect, it was busy and it was hot, but there were no complaints - only wonder! They were quick to spot what was different about this impressive city, taking a boat transfer on to the island was of course essential but a lovely introduction to the sites. The Gondola ride was family friendly too and a lovely way to see how Venice works, how does the city deal with day to day life without roads? It was fun to spot the different uses for boats and see the stilts supporting buildings. We found a lovely friendly restaurant in the back streets for lunch, choosing from a set menu for 15 Euro. We found a quiet shop where we could see Venetian masks being made and the children were able to try lots on. In contrast to our day in the city, we also travelled up to Malescine. The beautiful cobbled streets are the perfect place for yet another ice cream, but there are lots of lovely shops and eateries too. Then we ventured on to the cable car. Well organised and with incredible views. I have to admit I was relieved.. 'that wasn't so bad' - and then there was the second leg of the journey! Agh! I am not one for heights at all, and they do pack you in to the cable car, but the views were incredible, and with the rotating cabs you get the breathtaking views from all angles. The top of the mountain is a paradise for walkers and cyclists, but is fantastic for the committedly unsporty too! There is a fantastic restaurant where we had a great lunch before heading back down the mountain. After a week of so many fantastic experiences, although sad to say goodbye to Italy, we were excited for our next adventure! For many years I had sold the Motorail trains in Europe. Sadly, now there is just a handful of routes left. We were very lucky to get a cabin, but were able to put our car on to the train in Verona and travel overnight to Dusseldorf. The English speaking guides explained the process well when we arrived to check in and when we boarded the train to find our cabin, the hostesses were fantastic, attentive and not intrusive. We ate a lovely meal in the on board restaurant, again catering really well for the children, and the cabins were surprisingly comfortable for the four of us. Breakfast is served in your cabin and the drive home from Dusseldorf to Calais was a straight forward one. A wonderful destination with so much for everyone. If you would like to hear more, please do get in touch. We loved Italy, and until next time - Arrivederci!

Holland - Family Adventure!

28 August 2016

We wanted something different this summer so we packed up the car and set off to Europe for a Glamping experience! Travelling with young children, we took the ferry to spend time out of the car and then broke the journey again in Belgium. We spent the day in the beautiful city of Ghent. Parking in the centre in the Vrigagmarkt was easy and convenient. We came up in the square and were spoilt for choice for a leisurely lunch. The short drive to our safari tent in Holland was then a breeze. Safari tents offer the outdoor experience in comfort. Complete with off the floor beds, a small kitchen and decking, we were very comfortable and it was an adventure for the children. Beekes Bergan is an amazing resort. On our first full day we took the boat across the lake to Speelland, the onsite waterpark. Set on a stunning lake there is something for all ages. The next day we explored the Safari park - up close with the big five, without the long flight! We also ventured in to Tilburg. The atmosphere in this friendly city was so relaxed and welcoming. Fantastic shopping and places to eat and drink, it was a highlight of our trip. It all made for a fantastic family holiday!

Anthem of the Seas - Naming Ceremony

03 May 2015

I was so excited to be invited on board Royal Caribbean's Anthem of the Seas for her naming ceremony. She is a very impressive ship and has quite an impact before you even board! I sailed through check-in in just minutes and was given a warm and friendly welcome at every stage. Our Cabin was well appointed, with ample storage and had a really spacious balcony. The ship's public areas, were bright, modern and comfortable. The glass lifts and colourful modern art, make a strong impact and show the attention to detail that has been applied in the design of this ship. After checking out the Flowrider, Skydiving, climbing wall and bumper cars - it was time to head to the Spa! The friendly therapists explained the wide range of treatment on offer. Just time for a cocktail from the fascinating Robotic Bar, before taking our seats for the momentous naming ceremony, officially welcoming The Anthem in to the fleet. The next day I was able to taste from the menus all 18 eateries, my highlights being the Antipasti from Jamie's and the amazing Shrimp Shumai from Silk. The choice was endless, no better way to round off a lunch like that, than with a fresh detox smoothie in the beautiful Solarium. To tear you away from the incredible food and fantastic service, there is some first rate entertainment on offer. I sat down to a quality production of We Will Rock You and on to the Cabaret and choice of music venues for the evening. The Anthem of the Seas is breathtaking, her facilities, detailed design, but most of all the level of service - makes her an excellent choice for your cruise.

Our Honeymoon on the Riviera Maya and Yucatan Peninsula

29 September 2013

We knew Mexico had everything we were looking for; beautiful beaches, exceptional hotels and friendly people, but we experienced so much more! We pre-booked a tour of the Yucatan Peninsula and learnt so much about the Mayan Culture and saw so many incredible sites. We started with Tulum where the ruin sits right above the while sand beach, visited haunting Coba and saw the light show at Uxmal. Of course we spent the day at the UNESCO World Heritage site of Chichen Itza! Another highlight of the tour for me was the City of Merida, where the bunting was out to welcome the Mayor and everyone drives a VW Beetle! After the tour, there was still so much to enjoy! Just down the coast was Xcaret ecological park, where we swam through underground rivers and took a boat out to snorkel on the reef. Later there was a really atmospheric show, including a recreation of the Pre-Hispanic Ball game we heard so much about on the tour! There was one more truly unforgettable experience… swimming with whale sharks! And we still found time to spend a few days sipping cocktails by the pool!

Christmastime in New York

29 September 2013

I arrived in New York from San Francisco, so it took a little while to acclimatise! I left the hotel room and was soon back to put on all of the clothes I had with me! Then I was ready to explore! New York in the snow is magical, it’s just like every American Christmas movie you have ever seen! Walking in to the Rockefeller Centre, and seeing the 70ft tree laden with lights is something you’ll never forget. I was also lucky enough to get a ticket for the Radio City Music Hall’s Christmas Spectacular! The Rockettes were brilliant and Father Christmas himself even made an appearance! After a quick trip to the TKTS discount booth, I saw Chicago on Broadway... another New York must. Manhattan was so easy to get around and it’s hard to get lost. Central Park, with its bridges and fountains, was so photogenic in the snow. A ride around the park on a horse drawn carriage helps to take it all in. I loved the Metropolitan Museum of Art too. All that, plus the ‘spoilt for choice’ shopping and the must see view from the Empire State Building. There’s a whole lot of people watching to do too!

My customer stories

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After a very difficult time Kaye has given me the confidence to travel again. She has made booking trips to visit my family exceptionally straightforward and leaves no details amiss. I couldn’t recommend Kaye enough!

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I have nothing but praise and thanks for Kaye's excellent, professional management of our 'once in a lifetime' holiday to Florida. Not only did she arrange the entire holiday for 10 people, she was also accessible for any queries, throughout the time spent there. She arranged everything from airport parking, check-ins, seats to carhire, villas and suggestions for itineraries, reminders of all required documentation etc. - in fact, some things we had not even thought of! All this for an extremely affordable price! Always cheerful and friendly, she is definitely the first person we would contact for future holidays. Both my daughters have contacted her since the holiday, and she has arranged trips on a much smaller scale, such as a few days away for a show and hotel. Kaye is highly recommended by me - I am confident that she always provides an excellent service.

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Would definitely recommend Kaye when you need to sort out your holiday or business trips. Her extensive knowledge means she can find the perfect solution quickly!

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My family and I have just returned form our holiday all curtesy of the excellent work of Kaye. This is our third time away with Kaye doing all the work and once again kaye has out done our expectations. Apart from the holiday arrangements before we left being spot on for me its knowing I can rely on Kaye while I'm away. I decided that I would upgrade my seats on the way back and this was just a formality as usual. I would and do without hesitation recommend her service from deciding where to go to preparing all my paper work including VIP and parking to changes I want to make wile away Kaye is always only a call away. This makes for a relaxed Holiday and that is the kind of service I value. All three of us had a wonderful time and its thanks to Kaye. Thank you Kaye for a wonderful experience as usual.

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The service that Kaye provides in travel planning is superb and comes highly recommended. Her customer care is clearly of prime importance to her. She has organised several trips for me now and from giving her my holiday destination she has quickly and professionally put all arrangements in place. Kaye is friendly and approachable throughout the process and is always available to answer any queries or discuss options by e mail or on the telephone. Kaye does go the extra mile. She has personally delivered my very professionally packaged travel documents and last time I had a welcome home gift awaiting me when I returned. Thank you Kaye, my future holidays will be safely in your hands.

Sent by Sue Greenstreet

Kaye takes all the hard work out of the holiday experience which leaves you to just enjoy the build up and the holiday excitement with the knowledge she is only a phone call away if you have any worries!

Sent by Maria Amos

Kaye, has gone above and beyond to make sure our holiday is really special but also meeting my health needs in the process. We've had to make a few adjustments but Kaye has been friendly, helpful and patient throughout.

Sent by Anna Gold

I have used Travel Counsellors for many years, and I can say quite honestly that dealing with Kaye really is the best and only way to book a stress free holiday or break. She is helpful and knowledgeable and no question is too much trouble for her any time of the day.

Sent by Lynda Carter

Kaye is amazing she always finds me exactly what I require of that particular holiday or break. I have booked with Kaye family holidays with our daughter, son in law and granddaughter, couples holiday for some us time relaxing, time away with friends, plus time away with just my mum (who is disabled) and me. All need very different requirements.

Sent by Richard Brier-Stephenson

I have been, and continue to, be delighted with the professionalism of Kaye and the amount of help she has provided. Our plans, a secret surprise for my wife's birthday, have had to been changed, modified or adapted so often as to make even my head spin but Kaye has prevailed taking it all in her stride, nothing has been too much trouble and she has delivered a superb solution and I have complete faith in the success of this trip. I have already recommended Kaye to friends and family to help them with their own plans and will definitely be using her again for our next trip. Thank you Kaye.

Sent by Caroline Cunningham

Kaye was fabulous in assisting us with our Honeymoon. As always she took plenty of time and patience with the different ideas and budgets flying around before managing to get us an exceptional deal that ticked all of our boxes and more. A big thank you to her. She is the only one we go to for our holidays as her honesty and knowledge is second to none. Already looking forward to the next one!

Sent by Phil Harper

I was originally disappointed when Kaye contacted me explaining that she had taken over the clients of our previous Travel Counsellors consultant. That disappointment however did not last long. Kaye has a lovely personality and gives the impression she is genuinely interested in finding the best solutions for her clients. From the first contact right through to returning home from probably our best ever vacation, Kaye has been first class. Have already and will continue to recommend her without hesitation. Thanks again Kaye

Sent by Leane Harding

Kaye was very patient with the chopping & changing of our dates and also always made sure that she asked questions that we may not have thought about, e.g. transfers from the airport, place to stay on arrival etc. This is really helpful as you don't always think about all these things until just before the trip. Thank you, Kaye!

Sent by Megan Dawson

Kaye is fantastic!! Whatever I've needed she has been able to help and makes the process so easy and stress free! I will use her for all my travel arrangements from now on and always recommend her to people who may need her!! Thank you kaye.

Sent by Hayley Buckham

I can not thank Kaye enough. She takes time to explore all my options. She takes the stress away from me, she has found me the best deal possible. Kaye is supportive, friendly and more than happy to help me. I would not go anywhere else to book my flights/ holidays. I recommend Kaye a lot. Thanks are a star!

Sent by Caroline Mannings

Kaye's service was excellent, very efficient, with lots of attention to detail. I would highly recommend Kaye to anyone who doesn't like the stress of organising the annual holiday.

Sent by Jenny Smith

After a terrible holiday the year before we were a bit worried about our next one as we desperately wanted to have a lovely summer holiday. Kaye was brilliant and really listened to what we wanted. She showed us lots of options and nothing was ever too much trouble. She was able to get us our perfect holiday with all of our requirements and the personal touches just made it even more fabulous. We won't be going anywhere else for our holidays!

Sent by Marie Bruce

We trusted Kaye Dunbar with our honeymoon in Iceland that you've all heard so much about. Nothing was too much trouble, we had a great selection of hotels and flights. We tailored the whole holiday to what we wanted. Everything was organized for us, right down to all our travel documents labelled and packed up in a handy little wallet. (I'm very disorganized so this was great for me) We didn't have to worry about anything as we knew Kaye had it under control. She checked us and even the suitcase luggage tags had her number on because if anything went wrong she would sort it for us. Best of all we were free to do what we wanted whereas people travelling on the big tour operators were being shuttled from place to place. We could really get out and explore by ourselves and make the most of our time. She can take care of booking all your excursions too and has access to plenty of tours and can recommend activities based on what we wanted to do. She even helped us to pinpoint restaurants in the area around Reykjavik. Its the first holiday Kaye has booked for us as a couple and it certainly won't be the last. We got a wonderful personal service which you just don't get from other travel agents. Thank you for everything Kaye. Holiday of a lifetime :) x

Sent by Lisa Gadd

Kaye is fantastic at finding a holiday that meets all our requirements and aspirations. She is really friendly and helpful and we have recommended her service to many family and friends who have also been really pleased. Thank you Kaye.

Sent by Sally Houston

Thank you for organising my return flight to Scotland so efficiently. I simply gave you my dates and you organised the most convenient flight and suggested various parking options. You kept in touch and personally delivered my boarding tickets and luggage labels. Thank you Kaye, I will certainly recommend your service to family and friends and I will definitely be a returning customer.

Sent by Caroline Murphy

I would like to thank Kaye very much for her outstanding customer service and attention to detail applied to all aspects of organising our recent holiday to America. She was given a very open brief as to what we wanted, and even if we changed destination numerous times nothing was too much trouble and she showed enormous patience! In the end, we finally decided what we were going to do and gave her three areas to look into and give us ideas. She gave us a wonderful recommendation for a beautiful riverside lodge in Moab which we never would have found had it not been for her, and one of our highlights was sitting on our balcony watching the sun rise over the Colorado River. The hotels she chose for us were all on budget and superbly positioned...another thing that made the holiday that much better. The personalised brochure that followed, along with timely holiday countdowns and reminders was very detailed in our specific interests. This is one lady who really listens to your passions and tailors your holiday to suit. I had an issue with one of the hotels in Las Vegas charging when they shouldn't have, but on our return Kaye managed to sort out a refund, no problem at all. So a huge thank you Kaye, for making such a difference. It is very refreshing to feel that someone does actually care about the level of service they provide these days, no matter what the hour! I have been spreading the love as it is not often people surprise me, but you surpassed my expectations in every way! Well done!

Sent by Phil Coupland

Hi I went on a 7day break to Benidorm. The 3 adults had a fantastic time hotel was top class food was exceptional. Kaye arranged everything for our trip we did nothing but turn up on the day. Any questions we had were answered and found Kaye very helpful nothing was too much. The best thing I liked about Kaye's service is no matter what criteria you set its almost certainly met. Also if there are any worries or things go wrong while your away the phone is always open to help with your problems. A truly first class service. Many thanks Phil

Sent by Laura Bloomfield

Dear friends - I wanted to write up a review of Kaye Dunbar’s business. Kaye is a Travel Counsellor who will work with you to build the best holiday, however big or small, get great flights but will also deliver a fantastic service. Not only has she found great deals for my visitors this week - when they missed their flight yesterday Kaye sorted them out on the next flight without any stress or issue. Fantastic customer service. So, I know many of you travel for work and holidays - get in touch with Kaye. You will not be disappointed. She doesn't just deliver good holidays/tickets deals but delivers a quality service from beginning to end. I even got a message from her to say my visitors were going to be delayed and when to pick them up! Please share! Great business and a great service!

Sent by Linda Telfer

We cannot thank Kaye enough for all the care and attention given to making our trip to China the very best it could be. There was great attention to detail and many small touches which resulted in an all-round fantastic experience. There is no way we will ever organise another trip without relying on her services and we cannot recommend her strongly enough.


I received a fantastic service from Kaye, so helpful and she kept me posted with the latest prices. Not we're just counting down the days until we go. I would definitely recommend Kaye to all my friends and family and will definitely be booking with her again. Thanks Kaye.

Sent by susan clapson

I have know Kaye for a number of years. She always handled our holidays when she worked for Thomas Cook ,she has the outstanding ability to find you the exact holiday for you. she is kind and helpful and very good at the job she does i would unreservedly recommend her to handle anyone's holiday needs.

Sent by Emma Walters

Kaye has always been very helpful when we have been looking to book a holiday, with endless patience as we changed the brief or destination. Kaye provided various different options whilst we were looking for our first holiday as a family and now we have booked the perfect family holiday for early next year! Roll on 2014! I have been recommending Kaye's services to all my friends and family! Thank you so much.

Sent by Alan Meyrick

Thank goodness we found you. We had problems with a booking and you took us on board and solved the problem for us. We really appreciate your help. We will do all our bookings with you from now on. Many thanks.

Sent by Dean Short

Kaye has been our travel agent for the last 4/5 years. She has always managed to find us the best deals and destinations that have been tailored to our needs. We would highly recommend her as she is professional, friendly and always willing to go the extra mile.

Sent by Andreas Yiasoumi

Kaye has dealt with our travel arrangements over the last 10 years and she has always done a fabulous job. We have been all over the world USA, Cuba, Australia, Dubai, Barbados, France, Canary Islands to name just a few. Our holidays have always been a highlight for us due to the care and advice we have received, along with the long hours spent by Kaye arranging the smallest details to make sure that we enjoy every minute. We would have no hesitation in recommending Kaye to take care of your holiday arrangements to ensure that you have the best time.

Sent by Nick Crysell

What can I say, Kay was very very helpful in finding me somewhere I would enjoy and have a good time. Kay definitely delivered - she got me a good deal on a nice hotel in Magaluf not far from the strip- a 5 min walk and you were there. Kay arranged everything from finding hotel, booking flights and even checking me and my friends in etc. I will definitely be using Kay again as looking for my next holiday already. Big thank you Kay!

Sent by Sue Stirrups

I have booked my holidays through Kaye for many years. We have always been very pleased with the holiday she has booked for us and with the service she has given. I do like to compare hotels in different locations and Kaye has always found us just what we want. She always sorts out the parking or a hotel and parking - whichever is best for us. We look forward to booking our next holiday with her.

Sent by Julie McSweeney

Kaye was very friendly, helpful and willing to spend the time to ensure the holiday met all our requirements. She always kept us posted on the progress and when I changed some of the requirements she was flexible and prompt in finding and finalising the resorts and accommodation type we wanted. I would definitely use Kaye again and will be recommending her to my family and friends. Thanks very much, we will be back to book future holidays with you.