Lisa Clapinson

My expertise

Adventure Travel
Honeymoons
All-Inclusive
Beach
City Break
Ocean Cruise
Safari
Tailor-made travel

I'm based in

Bourne

Available for new enquiries

Holidays that feel right from the start

Hello! I’m Lisa, your personal Travel Counsellor based in Bourne, Lincolnshire.

I’ve got 11 years of experience in the travel industry, starting out at Thomas Cook back in 2007, before returning in 2016 and eventually making the move to Travel Counsellors.

I genuinely can’t imagine doing anything else. I love holidays, I love talking about holidays, and most of all, I love helping people find the right one!

I’m also a mum of three, so I know that everyone’s idea of a perfect holiday can be very different. Sometimes it’s a week in the sunshine with a pool, a beach and absolutely nothing to organise. Other times it’s exploring somewhere completely new, ticking something off the bucket list or celebrating a really special occasion.

And that’s exactly what I love about my job. No two customers are the same, and neither are their holidays.

What can I arrange?

Pretty much anything travel-related!

Family all-inclusives, couples’ escapes, city breaks, cruises, honeymoons, ski holidays, safaris, long-haul adventures and tailor-made itineraries that combine several destinations into one incredible trip.

I particularly enjoy putting together honeymoons, safaris and multi-centre holidays, but I’m just as happy finding you a brilliant deal on a week in Spain. You don’t need an enormous budget or an elaborate itinerary to book with me.

Why book with me?

After years in the industry, I’ve learnt that finding a good holiday isn’t always about choosing the hotel with the most stars or the prettiest photographs.

It’s about finding somewhere that actually suits you.

That might mean a family hotel with separate sleeping areas and plenty to entertain the children, a romantic little boutique hotel in just the right location, or putting together flights, hotels and experiences across three different countries.

I’ll take the time to get to know what you’re looking for, talk through your ideas and help you narrow down the options. I’ll be honest about what I think will work and what might not, because I’d much rather find you the right holiday than simply sell you the first one that comes along.

And once you’ve booked, I’m still here. From passport questions and airport arrangements to those last-minute worries before you travel, you’ll have someone you know looking after your booking, with the additional support of Travel Counsellors behind us.

Shall we find your next holiday?

You don’t need to know exactly where you want to go. Sometimes half the fun is working that out!

Whether you’ve spotted a particular hotel, have a rough idea and a budget, or just know you’re desperate for some sunshine, I’d love to hear from you.

Tell me what you’ve got in mind, and we’ll take it from there.

Lisa x

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Explore my guides and blogs

The Ultimate Guide To Japan

Japan

Tailor-made travel

The Ultimate Guide To Japan

The Ultimate Guide to Japan...

02 Jul 2026 15   min read

Which Cruise Line Is Best For Me?

Expedition Cruise

Ocean Cruise

River Cruise

Which Cruise Line Is Best For Me?

Choosing a cruise holiday can feel overwhelming. There are big resort‑style ships, chic adults‑only vessels, boutique river ships and small expedition ships heading to the ends of the earth. No wonder it is hard to know where to start.

16 Jun 2026 12   min read

Done Prague and Budapest? Five city breaks to try next

City Break

Done Prague and Budapest? Five city breaks to try next

If you feel like you've been to all the usual suspect, this one's for you.

29 May 2026 6   min read

Honeymoons for couples who want more than just a beach

South Africa

Japan

Thailand

Adventure Travel

Honeymoons

Couples

Costa Rica

Honeymoons for couples who want more than just a beach

In this piece I look at why your honeymoon is more than just another holiday and why it matters where you actually go, not where you think you are supposed to go. I share a real couple who went from “we should do the Maldives” to a Thailand trip that felt far more like them, and I explore ideas like Japan, Thailand, Costa Rica and safari for couples who want experiences as well as sunsets.

17 May 2026 11   min read

Why Malta works so well as a short haul destination

Malta

Why Malta works so well as a short haul destination

Would I go back? Absolutely

06 May 2026 3   min read

Top 10 Teen-Approved Hotels in Europe

Top 10 Teen-Approved Hotels in Europe

Travelling with teenagers is a very specific sport. They’re too old for mini-disco, too young for a quiet spa retreat, and absolutely allergic to anything that feels boring. But the right hotel changes everything. It gives them independence, space, activities they actually want to do – and gives you a holiday that doesn’t involve negotiating over Wi-Fi passwords every five minutes.

28 Nov 2025 3   min read

Italy in Spring: The Best Lakes, Coastlines & Countryside Escapes

Italy in Spring: The Best Lakes, Coastlines & Countryside Escapes

Italy in Spring: The Best Lakes, Coastlines & Countryside Escapes If you’re wondering where to go in Italy in spring, you’re already on the right track. From late March through May, Italy feels like it’s waking up—blossom-filled streets, bright but gentle sunshine, and just the right amount of buzz without the summer crowds. For couples seeking romance, families wanting space to explore, and luxu

15 Nov 2025 4   min read

The Safari Truth - What no-one tells you (but I will)

The Safari Truth - What no-one tells you (but I will)

The Safari Truth: What No One Tells You (But I Will) There’s just something about the word safari, isn’t there? You picture lions at sunset, elephants casually walking by your tent, and that kind of deep, golden silence that hits you right in the soul. And honestly? It is like that. But also—there’s a side of safari that no one really talks about. So I’m here to give it to you straight (with a

21 May 2025 4   min read

Top Hidden Gems In Europe You Need To Discover

Top Hidden Gems In Europe You Need To Discover

Europe is famous for its iconic cities—Paris, Rome, Barcelona—but sometimes the real magic lies in the places you don’t see splashed across Instagram. If you’re craving fewer crowds, authentic charm, and unforgettable experiences, it’s time to explore Europe’s hidden gems. As a Travel Counsellor, I love helping clients discover places that feel like their own personal secret. Here are some of th

15 May 2025 3   min read

Top 10 Multi-Centre Holidays In The World

Top 10 Multi-Centre Holidays In The World

Why visit just one destination when you can experience two—or even three—in a single trip? Multi-centre holidays are the perfect way to maximise your time away, blending relaxation with adventure, city buzz with beach calm, or cultural depth with natural beauty. As a Travel Counsellor, I specialise in creating seamless, tailor-made multi-centre holidays that feel like one fluid journey. If you’re

06 May 2025 3   min read

Travelling with Children: Tips from a Travel Expert & Mum

Travelling with Children: Tips from a Travel Expert & Mum

Travelling with children is one of life’s greatest adventures – full of laughter, learning, and unexpected moments. As a mum of three and a travel counsellor, I know how exciting (and sometimes overwhelming) it can be – especially with babies and young children in tow. Whether you’re planning a toddler-friendly escape, your first holiday with a baby, or managing a mix of ages, these tips will h

25 Apr 2025 4   min read

No-Fly Holiday Ideas

No-Fly Holiday Ideas

No-Fly Holiday Ideas Need a No-Fly Holiday? You think holiday, you think flying - or at least most people do! But there are actually so many different no-fly holidays you can take to different destinations to avoid flying. This is particularly helpful for those of you with a fear of flying, or even a fear of airports and large crowds. So if you’re not one for aeroplanes, no fear! Here’s some o

10 Oct 2022 6   min read

My First Visit To New York

My First Visit To New York

I initially planned this holiday to be given as a surprise for my partner’s 30th birthday last year, and initially I wanted to be away in November for our two year anniversary. I changed this to February so that we could be away over Valentine’s Day February may seem like an odd choice, it’s quieter, it’s colder, there may even be snow – but these were all things that I knew Ben would find the m

19 Mar 2022 6   min read

What my customers say

Lisa is a great travel agent, always very knowledgeable and makes all our holiday much easier

Chanelle Godden

Peterborough

Lisa gave excellent service, even working on the way to her own holiday. Thanks Lisa.

Carol Vasey

Spalding

Lisa listened to all my requirements of what I was looking for from a one in a lifetime trip, exceeded my expectations.

Kerensa Brindley

Oakham

Great communication and service will use for next trip

Geraldine Angus

Peterborough

Nothing too much trouble very quick to come back with any queries or quotes will recommend

Anne Anton

Peterborough

Lisa was very helpful, listened to what we requested and chose some great trips for us whilst away

Nicola Gregson

Peterborough

Excellent service from Lisa Arbon. Lisa was very helpful, she responded quickly and with good suggestions.

Linda Shelbourn

Peterborough

Lisa was great, really helpful and worked with us to get the package we wanted.

Matthew Ireland

Peterborough

Lisa is very helpful and very thorough with any enquiry

James Palmer

Peterborough

Lisa is always on the end of a phone ,ready to help with any problems,no waiting for call backs!!! Friendly & cheerful at all times

Linda Arbon

Peterborough

Really helpful and very professional

Edward Scott

Doncaster

Lisa is extremely helpful, nothing is an issue for her and she definitely wants to find you the best holiday. My family and I had specific requirements and despite my constant back and forth questions, nothing was ever too much trouble. Thank you

Jessica Watson

Peterborough

Excellent service, will definitely book with Lisa again

Jacqueline Godfrey

Peterborough

Lisa spent so long searching, contacting and enquiring with us and her work partners in order to find our perfect holiday for us. Nothing was too much trouble for her. She gave recommendations, advice and information that we'd perhaps not have found for ourselves. Lisa is available for me to ask her any questions and always comes back promptly.

Carly Vine

Whittlesey

Always at hand to answer & deal with any changes or problems that occur.So much easier than having to spend hours on a phone!! Thank you Lisa for all your help over the past year

Wayne Arbon

Peterborough

Lisa was professional, very pleasant, and easy to converse with, Will definitely be using her again, plus recommending her to our friends

Margaret Glover

Peterborough

Lisa was super helpful with helping me book my family holiday, even when I was a nightmare with requirements and changing my mind. I would highly recommend using Lisa to all family and friends to book their holidays.

Jo Bevilacqua

Peterborough

All was great from the start to the end! Have recommended Lisa to my friends!

Agnese Meldere

Peterborough

A very good service. Lisa has been wonderful - always sends a helpful reply whenever you think to ask a question! Very patient, goes the extra mile to find exactly what you want.

David Parsons

Peterborough

Great service with a smile. Always happy to help and find the best deals and options for a trip. I can't wait to get away on my first holiday abroad since Covid after my first staycation! Will definitely be booking further holidays.

Danielle Godrey

Peterborough

Just booked my holiday with Lisa for 2023 and I would of thought she was fed up with me keep getting quotes but the dates etc had to be right and money at long last she has done an amazing job I would highly recommend to book with her one very happy customer ??????

Mandy Summers

Peterborough

Absolutely fabulous service! 100% recommend and we will be using again her again Very professional and exceptionally helpful from first enquiry right through to arriving home and finding goodies on our doormat. Even through tough Covid travel times, Lisa answered all our queries (and there was alot!) very quickly and never made us feel uncomfortable in bothering her. Lisa also checked us in for both flights and completed our passenger locator forms, neither of which were expected but was very grateful for and 1 less thing to worry about whilst away. Thankyou

Michelle Wright

Cambridgeshire

Lisa is knowledgeable and friendly and always willing to help with anything. She has a great personality and is very good at finding just the right holiday for someone.

Danielle Godfrey

Peterborough

Very professional and very knowledgeable person. You want a holiday of a lifetime with the best service, this is the person for you.

Chris Hudson

Peterborough

Lisa is fantastic ! Quick responses, will help with any queries. Cannot recommend enough ! Great service ??

Donna Palmer

Peterborough

Thank you so much hunni for booking our holiday Lisbon. Couldn't have asked for better service. Quick and hassle free. Your the best. We can't wait to go! And to top it all, a lovely gift was waiting for us when I got home. A wonderful surprise. Your going to smash this. Fantastic customer service. Can't praise you enough, our personal Travel Counsellor.

Cathy Cahill

STAMFORD

Discover the world with me

If You’ve Done The Usual City Breaks, These Are The Ones To Put On Your List Next

If You’ve Done The Usual City Breaks, These Are The Ones To Put On Your List Next

If you’ve already ticked off places like Prague and Budapest and you’re stuck on where to go next, this video is for you. With a guest appearance from Lydia

22 May 2026

The five questions I ask my honeymoon couples - and the one I don’t

The five questions I ask my honeymoon couples - and the one I don’t

Your honeymoon is far more important than “where do you want to go?” Here’s what I ask to create your perfect first journey together

16 May 2026

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Start planning with me

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Give me a call

Let’s talk through your ideas, no pressure.

01733 490060

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Finding your match...

Every unforgettable journey starts with the right person by your side.