My name is Michelle and I am your personal Travel Counsellor.
I am here to make your travel plans stress-free by doing all the hard work for you. No longer will you need to trawl through brochures, queue at the high street travel agencies or search the internet night after night. I will listen to your requirements and give ideas and impartial advice, all tailored to suit your budget.
With a Diploma in Travel & Tourism and over 20 years of experience, working for Thomson and travelling to countless destinations including; all the most popular holiday resorts, Caribbean, Mexico, Dubai, Cruising, Switzerland and the Italian Lakes, France, numerous European cities and beaches - my world knowledge of destinations is vast.
I am pleased to say I am completely independent and have access to all major charter, scheduled and low-cost airlines. Using Travel Counsellors award winning technology I am also able to uniquely package holidays at competitive prices from more than 400 other approved suppliers
Everything you book with me is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you peace of mind. It is the best financial protection in the industry - every penny you spend with me is safe.
Working from home without the distractions of the high street I am able to offer you exceptional customer service at times to suit, 24 hours a day, 7 days a week if the need arises.
All you need to do is pick up the phone or send me an e-mail from the comfort of your own home or office, and we can plan your next trip, whether it is a weekend city break or a cruise around the world, I will be very happy to help.
The world is your oyster!
I look forward to hearing from you,
Sent in by Paul Davis
Redditch, 17 September 2018
Michelle is so tentative, that its the best holiday booking experiences ever.
Sent in by Elisabeth Gallagher
Solihull, 17 September 2018
Michelle was so helpful and made booking everything so easy! Will definitely be using her again! Thankyou
Sent in by Michelle Gabriel
Alvechurch, Birmngham, 08 September 2018
Great honest advice with such enthusiasm backed up by photos from own holiday!
Sent in by Lynette Swann
Astwood Bank, Worcestershire, 25 July 2018
Definitely a 10+. Michelle couldn't have been more helpful. We were looking at quite a complex holiday and had no idea where to start looking. Michelle was fantastic, taking all the planning and organisation out of our hands. Fantastic service and would definitely use her again.
Sent in by Dawn Theophilus
Alvechurch, 16 July 2018
Michelle far exceeds any other travel agent experience I have had. Outstanding. Highly recommended. Personal touch, respectful, knowledgeable, efficient, keen to ensure all of our needs and requirements were met. Brilliant. Thank you!
Sent in by Jane Hand
Tamworth In Arden, 09 July 2018
Approachable, flexible and conscientious are all qualities Michelle possesses and those, coupled with attention to detail, ensure I would highly recommend her services.
Sent in by David Marston
Belbroughton, 29 May 2018
Michelle has booked a number of trips for us now and she’s really able to cater for our needs. A first rate service that I recommend highly to my friends.
Sent in by David Hughes
Redditch, 25 May 2018
Michelle has been very helpful and has gone the extra mile to ensure we got exactly what we were looking for. She has been a credit to your company and service
Sent in by Julie Cairns
Birmingham, 08 May 2018
Michelle is totally wonderful and extremely knowledgeable in many destinations. She booked a group holiday for myself and friends last year to New York everything was seamless, hence why I have asked Michelle to book my family holiday this summer, Michelle deserves praise and acknowledgement for her kind and considerate manner in which she treats her clients.
Sent in by Emma Smith
Birmingham, 27 April 2018
Michelle was so knowledgable and so helpful. Amazing service and would recommend her to anyone.
Sent in by Lisa Cowland
Bromsgrove, 23 February 2018
Michelle Helped me choose the right holiday for my family. Nothing was too much trouble. The best way to book a holiday, stress free.
Sent in by Hayley Burns
Solihull, 23 February 2018
Michelle is so friendly, helpfull she listens to your needs no matter how long the list of requirements is she will find everything you need.
Sent in by Helen Ward
Alvechurch, 22 February 2018
Michelle made a family ski holiday less hassle. We usually book three families flying from different locations. We think we’d save money but actually the price was very similar. Michelle’s enthusiasm was brilliant. Looking forward to seeing everything fall into place.
Sent in by Leah Thompson
Birmingham, 10 February 2018
Michelle is a wonderful kind woman who has made my experience of booking Disney land Paris a walk in the park. I am taking 3 young children on my own and was abit wary booking it but Michelle has gone above and beyond to help me every step and make me feel so relaxed doing so!! Always available night or day to answer and questions I may need to ask. Just FANTASTIC!! Will definately be getting Michelle to book all future family holidays! Thank you so much!!
Sent in by Mark Smith
Redditch, 10 February 2018
Michelle was fantastic, so quick to respond and offered advice and guidance, I would definitely use again and most certainly recommend her services.
Sent in by Lisa Barber
Harbourne, 10 February 2018
Michelle was great, really helpful, listened to mine & my families needs & found us a choice of holidays that met our requirements. She made it easy to book, and I have already been recommending her to my friends & family
Sent in by Samantha Carter
Redditch, 01 February 2018
Michelle is always friendly and approachable and easy to deal with, which makes booking a holiday an enjoyable one.
Sent in by Anna Lynall
Alvechurch, 25 January 2018
Michelle is a fantastic travel counsellor. Her warm and friendly disposition make the whole experience enjoyable. She is very focused and always keen to ensure top quality for her customers whilst ensuring the best deal. I have recommended her to a number of friends and now booked two holidays with her for peace of mind. It is a great way to book holidays stress free!
Sent in by Rebecca Critcher
Barnt Green, Birmingham, 08 January 2018
Michelle was super efficient, got me the exact dates I wanted. Attention to detail outstanding, there’s already a cake booked to be able to celebrate my daughter’s 10th birthday! Have and will continue to recommend.
Sent in by Lindsay Pemberton
Bromsgrove, 20 December 2017
Very helpful and friendly, and has eased our concerns on the type of holiday we are going on as its not a normal beach holiday. Would highly recommend her to anyone.
Sent in by Lynne Lino
Strathdon, Aberdeenshire, 15 November 2017
I would like to add that this is my first experience with using Travel Counsellors and I found the experience made especially easy by working with Michelle Waters. Michelle is patient, listens to all requirements and is a pleasure to work with. Our particular holiday had many parts to it, and Michelle managed to book all our wishes with no disappointments. She is a true asset to TC and will go far! I have already recommended Michelle to my friends. Thank you Michelle
Sent in by Samantha Neary-Moore
Bromsgrove, 21 October 2017
She's a listener!! She'll listen to what you want but also, most importantly, what you need. Friendly, efficient, knowledgeable and kind xx
Sent in by Jessica Williams
Cardiff, 16 October 2017
Michelle has been amazing, so friendly and helpful. She did her best and found us something amazing for our budget, and has stayed in touch continuing to be helpful in every step of the process. Thanks so much! Jessica & Jonathan
Sent in by Joanne Carney
Alvechurch, Birmingham, 28 September 2017
The service we have received from Michelle has been excellent. Professional, personal, patient! Michelle has listened to our requirements and then taken the stress out of putting together the perfect travel arrangements. Can not recommend more highly.
Sent in by Marie Chalmers
Redditch, Worcestershire, 18 September 2017
Exceptional service and we can't wait to go now!
Sent in by Kate Glover
Alvechurch, Birmingham, 08 September 2017
Michelle is an amazing Travel Counsellor. Her attention to detail is fab, she listens and really takes time to understand her client. I cannot recommend her enough. Thank you :-)
Sent in by Barbara Dingley
Tipton, 07 September 2017
I have found Michelle to be friendly, professional, timely and very knowledgeable. Michelle went the extra mile to make sure the booking was exactly what we were looking for.
Sent in by David Barber
Worcester, 22 August 2017
Very helpful and found exactly what I was looking for right at the last minute.
Sent in by Karen Stephenson
Alvechurch, Birmingham, 16 August 2017
Very helpful and quick with getting information back to us. Extremely friendly and listened well to our personal needs. Many thanks!
Sent in by Anne-Marie Banks
Redditch, Worcestershire, 13 August 2017
Booking my holiday through Michelle was a real eye opener. I'd already done research into what I wanted so felt quite "demanding" , but she found us exactly what we wanted at a super competitive price despite numerous adjustments we kept making! Nothing was too much trouble and she really understood what we wanted. Brilliant!!
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 0121 667 9540
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
28 June 2018
For all those thrill seekers and adrenaline junkies out there, Universal Orlando is the place for you. There are three amazing parks to choose from - Universal Studios, Universal Islands of Adventure and Volcano Bay waterpark. Universal Studios Harry Potter fans will love Diagon Alley, , Escape from Gringotts ride and Hogwarts express - the fabulous train ride that takes you over to Islands of Adventure. They have lots of little amazing shops where you can buy wands, Harry Potter costumes and souvenirs. Kids and adults will love it. You can buy Butterbeer and all the weird and wonderful sweets featured...
11 June 2018
Booking a holiday and then counting down the days until you can set that ‘out of office’ on your work email account is one of the most exciting times of the year, isn’t it? We look forward to making those memories for so long. But how protected are you? And how much do you really know about it? Having the peace of mind that no matter what, your holiday is safe is priceless and it’s not something you can find everywhere. But the minefield of financial protection is not easily negotiated so we’re trying to make it clearer to help preserve...