Based in London

Rebecca Berzins

It's Nice To Meet You

Do you struggle to know where to start when planning your holidays?

I’m Rebecca Berzins and I help time-poor families arrange their precious holidays. From research and booking, to destination advise, personal recommendations and unique requirements – I look after all the detail so that you have one less thing to worry about. Now, increasingly I also use my knowledge to help you navigate complex Covid-19 entry restrictions and testing requirements to make travel as hassle free as possible.

My love for travel started at a young age when I used to pour over travel brochures whilst choosing our annual family holiday. At age 18 I set off inter-railing around Europe and 2 years later donned a backpack and went off solo to Southeast Asia. From there it never stopped, trips to China, Southern Africa, Australia, New Zealand, the US, the Maldives and the Middle East followed there-after. In 2006 I set about turning my passion in to my profession embarking on a career in the travel industry as a long-haul tailor-made specialist. This allowed me to share my knowledge and insights with adventurous professionals seeking the support of an industry expert.

These days I’m more often found baking with my 6-year-old daughter in our home in Palmers Green, North London. Our own travel style, needs and requirements have evolved as our family has and I understand yours will too. I get great pleasure in helping busy families navigate their changing priorities as their own family expands and grows. It starts with carefully selecting short, baby friendly flights and recommending accomodation options that ensure everyone gets a good night’s sleep during the early years. Before it continues through the school years and beyond to keep notoriously fussy pre-teens and teens excited and engaged in the family’s holiday plans. All unique interests are carefully listened too to ensure I plan a trip that keeps everyone happy. That way you can spend quality time together, leaving you with no stress and only cherished family memories.

When we work together, you’ll be looked after from beginning to end – I always go above and beyond. Nothing riles me more than poor customer service and I pride myself on always doing the best for my clients. Past customers say, “I really couldn’t recommend you more highly” and “The personal touch is invaluable compared to booking online”. You can see more of my customer stories below.

So, if you’ve come to me because you’re overwhelmed and need some help then please do get in touch today. Call 0203 432 4720 or email rebecca.berzins@travelcounsellors.com

Let me help you cross ‘Book Holiday’ off of your To Do list!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Videos

World of Good

1/3/2021

Here is our collection of holiday ideas that will do you the world of good in 2021.

Reassurance Video

1/3/2021

5 Reasons to Trust me with your Travel Plans

Twenty-One for 21

11/17/2020

By booking with me you’ve always got someone to turn to.

Beyond the Horizon

11/16/2020

Let's create something to look forward to...

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Travel Counsellors Honeymoon Gift Registry Service

15 November 2021

If you’re getting married the Travel Counsellors Weddings and Honeymoon Gift Registry service could be for you. Weddings can be tough to plan and setting up a traditional gift list is just another thing on a long list of pre-wedding prep. However, the Travel Counsellors Gift Registry service is the easy, stress-free way to manage your dream wedding and honeymoon online. You may already have all the bed linen and towels you need but our Honeymoon Gift Registry service allows your guests to give you the most memorable gift of all – your dream honeymoon with every detail tailor-made to suit you. Whether you’re planning the adventure of a lifetime, a romantic escape to a tropical location or a luxury city-escape, the Gift Registry means you can have the honeymoon you always wanted. When setting up your Honeymoon Gift Registry you will get a unique Honeymoon Gift Registry webpage personalised to you with a photo and personal message. Here guests, friends and family can contribute towards your honeymoon and leave a message. This service is free of charge when your honeymoon is booked through me. As part of this unique service, you can also purchase a Honeymoon Registry pack, which includes guest cards designed to send out with your wedding invitations, to let guests know how they can contribute to your dream honeymoon. The Honeymoon Registry pack also includes thank you cards and envelopes, to let your guests know how much you appreciate their contribution. Setting up your Honeymoon Gift Registry Service is quick and easy – contact me, your personal Travel Counsellor on 0203 432 4720 or email rebecca.berzins@travelcounsellors.com

Our Summer Holiday in a Pandemic

15 December 2020

Whilst Covid-19 travel restriction were eased over the summer months I was lucky enough to enjoy my own family holiday to Crete. This year it was so called for and gave me a much-needed chance to rest, recharge and revitalise. Travel in a pandemic bought new experiences but not necessarily all bad. Luton airport was very quiet, especially for the time of year; it was definitely the most pleasant airport experience I’ve ever had! There are lots of signs to remind us of the precautions to take. Hand-sanitiser is plentiful and airport seating is labelled to facilitate social distancing. Wearing a face-mask in the airport and on board the plane is mandatory for anyone over the age of 6. We were greeted upon arrival at our hotel, the 5 star Creta Mars Resort & Spa, by staff wearing masks and gloves and it was evident that the Covid protocol has been well thought out. The hotel was operating at around 60% capacity to allow for social distancing, which also made for a really chilled holiday experience. Set right on a sandy beach, designed and laid out like a traditional Greek Village with different zones and multiple pools, I loved how spacious the Creta Maris resort is. Perfect for social distancing in a Covid world, but even at full capacity I imagine you’d never be short on space. Most importantly this luxury All Inclusive hotel offers a choice of restaurants. This is probably my most requested feature when planning All Inclusive holidays for clients who like the ease of All Inclusive but not the idea of dining in the same buffet restaurant three times a day. At the Creta Maris Resort you are not short on choice with 6 restaurants in total, plus poolside snack-points. My favourite spot was the seafront location of the Greek BBQ restaurant, Cohlias. Whilst Pithos is a unique à la carte serving Cretan Cuisine. It has been awarded by the Bio Hellas Institute with the ‘Bio-Kouzina Gold’ certification, for offering 90% of organic dishes on its menu. I love a waterpark so when I saw that the Create Maris Resort had it’s own waterpark I knew it was the hotel for me. The waterpark was a new addition in 2019, is exclusive for hotel guests and is included in the All Inclusive package at no additional charge. There is something for everyone with a toddler splash pool, Aqua Tower and slides for the little ones, plus slides for big kids (over 1.2m) and adults to enjoy too. Located in it’s own corner of the hotel, don’t worry – if waterparks aren’t your thing it can easily be avoided. One of my favourite things was about the hotel is its efforts in sustainable tourism. Powered by solar panels the hotel aims to be zero waste by 2021. There is no single use plastic in sight! Straws are compostable plus water is filtered and provided in reusable bottles. There are recycling stations, plus wooden cutlery and polycarbonate reusable cups are used instead of plastic at the poolside snack bars. Yes, travelling in a pandemic meant there was a few extra things to think about, but once we’d arrived and settled in the holiday was just as you’d expect any holiday to be – an opportunity to make wonderful new family memories!

Why Choose Cruising?

20 November 2019

Cruising is one of the fastest growing sectors of the travel industry. With this in mind I took the time to speak to one of my clients about why he continues to choose cruising for his holidays? What first appealed to you about cruising? The main thing that appealed to me about taking a cruise was the fact that, on any one cruise, I could visit so many different destinations and I wouldn’t have to worry about the travel arrangements once I’d boarded the ship. It’s a wonderful experience to wake up in a new port with the anticipation of exploring somewhere new and exciting. How many cruises have you been on and which was your favourite? I’ve been on 6 cruises so far, and each one holds special memories. For example, the scenery on the cruise into and out of Stockholm was just stunning and the smaller islands we visited in the Caribbean were idyllic, but I guess my overall favourite has to be the trip we took to New Zealand and Australia. Everything about it took my breath away. The places we got to visit were incredible and all the people we met were so friendly. What is it about cruising that makes you keep on returning? The vast amount of options that are available. There are so many itineraries and options available that we will never get bored. What advice would you give to someone who’s never cruised before? Think clearly about what you want the cruise holiday to provide for you. Don’t just plump for a particular option just because it seems like good value for money, or for the most expensive because “it’s bound to be good at that price”. Where do you want to visit? What dining arrangements are you expecting? What facilities would you want in your cabin? What kind of entertainment would you like for you and the rest of your family? And anything else that’s important to you. As I said before, there are so many itineraries and options available, it’s all about finding the right one for you. I know you’ve got a couple of cruises on the horizon but after that where’s next on the wish list? Hmmm. Well, we haven’t taken a cruise to Alaska yet, so that could be an option, or I’ve always fancied cruising through the Panama Canal, or maybe Japan……… If you would like to talk more about planning your own cruise holiday then get in touch today on 0203 432 4720.

Orlando - VIP Style

14 October 2021

In September I was invited on the Visit Orlando Super Fam – a special familiarisation trip for 50 UK Travel Agents. This special, VIP trip offered a whistle-stop tour of Disney, Universal and Sea World all crammed in to 6-days. I returned exhausted but equipped with all the insights I need to help my clients make the most of this often once-in-a-life time trip. First time visitors to Orlando often get overwhelmed by the sheer scale of it and don’t know where to start. Sometimes I find that people don’t know that Disney incorporates 6 separate, individual, and unique theme parks whilst Universal and Sea World both have 3 each in Orlando. That’s 12 renowned and vastly different theme parks to enjoy all with something different to offer. If you think you can ‘do’ Orlando in 7-days you might be disappointed. It would certainly give you a good taster, but it will always leave you wanting more! The key to starting is to identify which theme parks can’t be missed and to identify that I’ll get to know you. For younger kids, it’s always the Disney parks. For Harry Potter fans, Universal Studios and Universal’s Islands of Adventure – linked by the Hogwarts Express – are not to be missed. Animal Lovers – you’ll be wanting to include Disney’s Animal Kingdom and perhaps Sea World’s Discovery Cove. Roller-coaster fans – you’ll find them in most of the parks but thrill-seekers shouldn’t miss Sea World and Universal Studios. Star Wars fans won’t want to miss Disney’s Hollywood Studios. And if you’re a water park lover then you won’t be left disappointed in Orlando – my favourite was Universal’s Discovery Cove but Disney also has two of its own and Orlando’s Aquatica. Once I’ve worked with you to identify which theme parks to focus on we’ll then talk accomodation. On-site or off-site is often the key question but there’s more to consider. Close to some of the parks there’s some great apartments with hotel-style facilities that offer the best of both world. Whereas larger, multi-generational families might want a spacious villa with private pool. Location is key to ensure easy access to International Drive. Younger families might prefer to stay in a Disney hotel with easy access to the parks on complimentary transport and exclusive character meet-and-greets at some hotels. But with more than 25 Disney Resort Hotels to suit all budgets across value, moderate and deluxe its easy to become bamboozled by the choice. Plus certain Universal hotels included daily Fast Passes – these essential bonuses can be vital to avoid long queues and make the most of the parks. The choices don’t start there, but don’t worry – I’ll guide through you from start to finish – choosing the most affordable park tickets, adding on dining plans, booking fast passes, making dinner reservations and arranging fast passes. So, if you want help planning your next trip to Orlando, my own VIP experience means I possess all the knowledge and insider tips to ensure you get it right and aren’t left floundering unable to enjoy the parks to the max. Get in touch and lets get planning today!

A Very British Bank Holiday Staycation

01 September 2019

I’m one of those people who fall squarely in to the category of being lured by far flung places. When I first packed up my backpack it was for Thailand. On my gap year I went to Africa, Australia, New Zealand, Fiji. It is only since having my daughter that Europe has really piqued my interest. But this summer we opted to plan an English staycation renting a beautiful cottage in Corfe Castle, Dorset and set about exploring the Isle of Purbeck. We lucked out on being away during the hottest August Bank Holiday weekend the UK has ever seen. Spending the day at the beaches of Studland was perfect. These National Trust protected beaches have avoided the trappings of many UK seaside towns with just a simple ice-cream hut, café, toilet facilities and little else apart from perfect sand ideal for sandcastle building (and lots of other people – it was a sunny Bank Holiday weekend after all!) The village of Corfe Castle itself was as picturesque as it comes with thatched cottages, a village bakery and several great pubs serving the tastiest Purbeck cider. Here we were no more than 30 mins to drive to everywhere we wanted to visit. Medieval Corfe Castle set atop of a hill overlooking the village hosts plenty of events during school holidays alongside the Corfe Castle Quest challenge making for an ideal family day out. No trip to this area is complete without exploring a section of the Jurassic Coast. We started the day crabbing in the crystal-clear waters off the pebble beach of Lulworth Cove before heading along the coast to the natural limestone arch of Durdle Door. Offering coastal scenery as breathtakingly as I’ve seen anywhere in the world I began to appreciate why some people never make it beyond England. Self-catering is a different holiday proposition. For the past few holidays we’ve stayed in all-inclusive hotels and those trips definitely felt more restful. But for a break with friends this was ideal. The kids had space to play and once they were tucked up in bed we could relax over a glass of wine and a board game. After a packed week of exploring I feel we came away having barely scratched the surface and I could happily return to Dorset. I can wholeheartedly say that this area makes for the ideal staycation. From cottages, big and small to holiday parks and lodges, to family run B&B’s or luxury hotels I’ve got access to a large selection of holiday options in the UK. Next time you’re planning a UK staycation be sure to get in touch.

The Magic of Family Holidays

21 June 2019

Often once you have kids everything that you previously looked for from a holiday changes. My husband and I spent our early 20's seeking adventure. Climbing Mount Kinabalu, overlanding through Southern Africa and backpacking around Australia. Then as we got slightly older, we luxuriated in top end hotels like the Shangri-La, enjoyed fine dining at Michelin star restaurants and sought unique experiences such as pizza making in Naples. These days as busy parents of a 4-year-old, holidays are less about what we want and more about creating memories for my daughter whilst allowing us to enjoy time together as a family. I'm sure as she grows so what we seek from a holiday will evolve too. For now, seeing her dance at the mini disco and splash in the pool is all we need alongside a change of pace and a welcome break from our daily routine. I'm all too aware that we only have a finite time to enjoy this kind of family holiday. Give it 10 years and she won't want to be seen with us. A few more after that and she'll have (hopefully!) flown the nest for her own adventures at which point what we as a couple seek from a holiday will no doubt change again too. During our recent holiday staying at the all-inclusive Olympic Lagoon Resort in Paphos, we found something to satisfy all three of us from the hotels extensive 5-star facilities. The pools are cleverly zoned in a way that ensures everyone has their own space. There's a swim up bar and a kid’s splash pool plus water slides. The outside seating area of the main buffet restaurant is beautiful plus it was great to also have a selection of alternative restaurants to choose from as part of the all-inclusive package. The Asian Seven Orchids restaurant is superb as was the traditional Cypriot Captains Deck, which is set by the ocean front. If excellent kid’s club facilities are important to your family than I can confidently say that those at the Olympic Lagoon Resort are amongst the best I've seen in any hotel. The complimentary crèche accepts babies from 6 months old and there is a daily, changing activity programme that ensures kids will be kept busy. There is also a brilliant, separate teens facility for older kids who are too cool for kids’ clubs. Teens can come and go from as they please from the supervised facility making use of the video game booths, an internet surf station and the ‘Chillax’ club with TV screens and soda drinks. Everything is secure, well organised with well thought out, pre-planned activities and the staff are excellent. At the end of the holiday my husband and I reflected on our favourite bit of the trip before concluding that it was seeing our daughter happy and enjoying herself. And that is the magic of family holidays.

My 2019 Travel Wish List

29 December 2018

A growing wish list of travel destination comes with the territory of my industry. Each new enquiry pulls me in to hours of research that ignites my own passion to explore. With that in mind, here’s what’s on my 2019 travel wish list…. 1. Cyprus After the success of our family beach holiday in Lanzarote last year I’ve set the bar quite high. Daughter Cleo now expects waterslides, mini discos and ice-cream on tap from her holidays! Including Cyprus on my wish list is a bit of a cheat as I have in fact already booked to go this summer. I chose Cyprus as it will bring guaranteed sun – reaching highs of 27°c in June and the 5-star Olympic Lagoon Resort in Paphos, Cyprus offers a host of family facilities, a kid’s club from age 3+ and a swim up pool bar! This is our last chance to travel outside of school holidays and I wanted to make it one to remember. 2. Riga, Latvia My husband’s father was born in Riga, the capital city of Latvia and largest of the three Baltic capitals. In fact, my name – Berzins – is the most common Latvian surname and surname of the current Latvian president. Yet neither my husband nor I have ever been to this compact city rich in architectural delights and awash with art and music. In fact, it’s been a while since we took a proper city break and Riga has been on my radar for many years. It would be our first foray into city breaks with kids, but I’m assured that the Old Town is compact enough to explore on foot and, like most European cities, there is an abundance of parks and playgrounds as well as the Riga Zoo to keep littles ones entertained. 3. Lapland After sending several families to Lapland this year I’ve certainly got the bug. I’ve always loved Christmas but having a child does put a certain magic back in to it. With Cleo turning 4 this year and now fully embracing Santa, presents and all that Christmas entails I would love to take this once in a life-time pilgrimage to meet the big man in his home whilst she’s young enough to soak it all up. Most families this year chose a 3-day package which, amongst other things, include a private meeting with Santa, husky sledding and reindeer sleigh ride. I heard nothing but positive comments from everyone who went. The week leading up to December is the best time to go for good snow levels and a chance to remind Santa what’s on the list before he heads out on Christmas Eve. 4. New Forest, England I think the whole of the UK is keeping everything crossed that 2019 brings another fantastic UK summer. With that in mind I’ll be looking closer to home for a staycation during the summer break. Around 2hrs from me in North London the New Forest is easily reached and offers outstanding natural beauty as well as plenty of places to explore and things to do. I’m imagining family bike rides and leisurely pub lunches with a few kid friendly activities thrown in like New Forest Wildlife Park or Peppa Pig World. Come on weather, don’t let us down, please give us another scorcher! 5. Australia Australia is my original destination specialism. Starting out working for an Australia specialist agency in Islington in 2006 I went back and forth numerous times covering every state and coast up until having my daughter. But it’s been several years now since I’ve been and I’m starting to miss the laid-back lifestyle, unique wildlife, culinary delights and once in a life-time experiences. I’ve flown over the Great Barrier Reef in a helicopter, climbed the Sydney Harbour Bridge and watched the sun rise over Uluru. Yet it is a place I will never get bored of and could visit again and again. No. 1 on my Australia wish list is to travel by 4WD campervan between Darwin and Broome. Could 2019 be the year I tick this off my bucket list?

Lanzarote Family Holiday

26 September 2018

It’s been nearly two years since we took a family beach holiday but, with my daughter starting pre-school this year, I knew that I had to squeeze in another trip before we get bound to school holiday timetables. I’d heard many good things about Lanzarote but have never been despite it being one of my top selling destinations so that sent it high up on my wish list. I picked the Iberostar Lanzarote Park as it is newly renovated, good for families and with an all-inclusive option. Landing in Lanzarote I was surprised how picturesque the landscape is with pretty low-rise buildings contrasted against the black volcanic earth only occasionally interrupted with bursts of bright fuchsia bougainvillea. We were greeted upon arrival with sparkling wine and a seated check-in before being taken to our Family Room with Side-Sea View. As a family we couldn’t ask for more with a bedroom and separate living space plus a terrace with sun-loungers that - being on the ground floor - opens directly on to the children’s Aqua Fun splash pool. And what a children’s pool it is! With six different slides it is a kid’s paradise and my three-year-old daughter delighted in going down the slides again and again. The all-inclusive food is excellent. Whilst you are restricted to the one restaurant, the evening menu changes nightly with an array of fresh sea-food and steaks cooked to order in front of you, always a variety of paella and local meats and cheeses alongside themed evenings with Mexican and Asian. Playa Flamingo beach is just a 2-3 minutes scenic walk along the promenade from the hotel. This sandy beach with sea breaks makes it ideal for young children to paddle and build sandcastles. One morning we took the 15-20 min walk to Playa Blanca, which has an arrange of shops and restaurants for those not staying on an all-inclusive basis however the all-inclusive offers such good value and choice, so I would definitely recommend it. We were travelling as a family however the layout of the hotel - with three distinct zones - means that you will find a family pool, general pool and adults only area ensuring the hotel really does cater for all. I would definitely recommend this property and Playa Blanca for anyone looking for a laid-back holiday in the sun.

Our Family Scotland Adventure

25 June 2018

For several reasons my husband, 3-year-old daughter Cleo and I decided to holiday in the UK this year. Some good friends have recently moved to Newtonmore in the Cairngorms National Park, so we built our holiday around visiting them. However, me being me the plan quickly escalated in to a full-on road trip around Scotland. In our pre-child life, my husband and I have great memories of traveling in a campervan throughout Australia and New Zealand as well as in a full size super RV around California, so this seemed like the best way to do it. I love motorhoming – it is a great way to travel giving freedom to explore but with the convenience of your own home from home, plus we knew Cleo would enjoy the adventure too. EDINBURGH We opted to fly up to Edinburgh from London as I didn’t fancy the 7-hr drive with a 3-year-old in tow. Here we based ourselves in the simple yet comfortable Hotel Cairn, a 15-minute walk to Central Edinburgh. Our spacious family room accommodated us all in a king and single bed (not the double plus sofa bed found in most hotels) and there was a great daily breakfast included alongside a thoughtful basket of goodies in the room upon arrival. A jam-packed two days saw us climb Calton Hill, visit the National Museum of Scotland, take an open-top bus around the city and meet the UK’s only pandas at Edinburgh Zoo. Edinburgh is a family friendly city, and this was the perfect itinerary to keep the whole family happy but for anyone contemplating a city stay with a pre-schooler I’d say two days is enough – it was exhausting for us all! THE ROAD TRIP BEGINS After our three nights in Edinburgh we picked up Nobel our family-motorhome and home for the next eight nights. Equipped with a double bedroom, bunk beds, kitchen with oven and fridge plus toilet and shower it is the perfect home on wheels. (Visit my Facebook page @RebeccaBerzinsTC for a video tour inside the van). From Edinburgh, we headed to our friends driving though the rugged scenery of the Cairngorms National Park. The next day, whilst the boys headed off to tour a local whisky distillery my friend and I took the kids to the Highland Wildlife Park, where the UK’s first polar bear cub for 25 years has just been born. With snow leopards, wildcats and Japanese macaque alongside many other animals the park is well worth a visit for wildlife lovers and it was a great day out. LOCH NESS TO FORT WILLIAM Leaving our friends behind next we went Nessie hunting! I was pleasantly surprised by Loch Ness, which I expected to be overrun with tacky tourist exhibits. Whilst there is no shortage of Nessie themed souvenirs the area where Urquhart Castle sits on the shores of Loch Ness is a beautiful site to explore, plus Cleo had a great time looking out for Nessie and deciding whether she’s real or pretend. Driving south down the west coast of Loch Ness the next day we arrived in Fort William just in time to catch the train to Mallaig. This part of the West Coast Railway it is widely considered one of the most scenic train journeys in the world travelling over the Glenfinnan Viaduct (made famous by Harry Potter). You can choose to travel by the traditional Jacobite steam train or the regular Scotrail train. We chose the latter as the views are the same although the steam-train did look like an experience in itself. Sat at the foot of Ben Nevis, Fort William is an ideal base for many scenic hikes suitable for all abilities. Wanting to enjoy the scenery but without the physical excursion we took the Nevis Range Scenic Mountain Gondola cable car up to Aonach Mor before taking the scenic yet relatively accessible walk from the top Gondola station to Sgurr Finnisg-aig (approx 45min return walk) to enjoy some fresh mountain air and admire the views. OBAN TO LOCH LOMOND After this the jaw-dropping scenery continued at a fast pace as we drove from Fort William down to Oban taking a detour via the Glencoe Valley – surely one of the can’t miss drives in Scotland. The coastal town of Oban is a popular tourist centre and gateway for ferries to several of the islands including Mull & Iona. Here we feasted on the freshest seafood at the infamous Oban Seafood hut – a no-frills green hut located at the end of the pier and the next morning, we took a boat trip through the Sound of Kerrera. The sun made an appearance and we enjoyed calm seas and views to the Hebridean Isle of Kerrera giving us just a taste of why the West Coast of Scotland is so popular. I am already itching to return to explore more of the islands. Moving on from Oban we travelled down the west coast of Loch Lomond staying in the beautiful waterside campsite of Loch Lomond Holiday Park. My favourite thing about travelling in a campervan is when you find little gems like this allowing you to park up amongst such stunning scenery. I could have lingered for hours at the An Ceann Mor lookout at Inveruglas just up from where we were staying - the view from this architecturally designed structure was postcard worthy. Our next stop, the town of Balloch of the south side of the Loch was not much to write home about compared to the other places we visited on the trip however the SEA LIFE Loch Lomond Aquarium proved to be the perfect treat for Cleo after a busy few days of driving and made for an ideal final stop before heading home.

Top 5 Tips for Flying with a Toddler

03 April 2017

BUY THEM A SEAT Even though technically infants can sit on your lap and don't need to pay for their own seat until they turn two, if you can afford it then once your baby turns in to a quite large, fully mobile toddler I would highly recommend buying them their own seat. On our flight, last year to Khalkidhiki we were fortunate enough to have a spare seat next to us on the way out and it made the journey so much easier than on the way back when I had to try to contain my wriggling 18 month old daughter to my lap for the duration of the 3hr flight. PLAN YOUR HAND LUGGAGE Learn from my mistakes and apply some logical thought when packing your hand luggage. We bought our daughter a fun suitcase and duly filled it with all her stuff. The trouble is, this has to go in the overhead luggage stow when actually you need easy access to all your child's things throughout the flight. So, pack the bits you're less likely to need in to your larger hand luggage that will inevitably be confined to the overhead locker and store the things you will need easier access to in a smaller bag that you'll keep under your seats. If you’re feeling really organised separate items in to clear plastic bags to ensure whatever you need can be found without too much rummaging. Finally, when it comes to packing food – think about what your toddler eats and double it – flying it seems is hungry work! BUY SOME NEW TOYS New toys always seem so much more exciting that old toys. Buy a few small new toys for the plane then wrap them up before you travel to add a minute or two or extra fun and entertainment from the unwrapping of them once on board. Successful ones for us were sticker books and little mini-library boxes of books. I also bought a buckle toy that repeatedly came up in my frantic late night searches for the ‘best plane toys to entertain toddlers’ but my little one took one look at it and threw it to the side. Nothing beats a game of peekaboo so pack a scarf for hours (OK, a few minutes) of fun and giggles, or why not play hide and seek with a favourite teddy. DON’T STRESS ABOUT SCREEN TIME … but don’t rely on it either. We spent a lot of time trying to find alternate ways to entertain our toddler apart from sticking her in front of the iPad. But once you've exhausted walking up and down the aisles, eaten all the food and got bored of all the new toys, I don't think there's anything wrong with a bit of television. However, despite the allure of screens with all the other distractions going on it might still not hold the attention of younger toddlers for the entire flight so do make sure you have back-ups. A few apps with age appropriate games allow for a bit more interactive play and most kids also seem to love looking at photos or videos of themselves, their pets and their family. SPEAK TO YOUR NEIGHBOURS Your neighbours will be so much more forgiving, and you will feel less awkward giving an apologetic smile when your toddler starts playing up, if you crack and joke and make some polite conversation before take off. Good luck with your first flight. I promise it's not as bad as you think it'll be and in the end, it's totally worth it for all the wonderful holiday memories. For more tips and advice on travelling with toddlers, get in touch!

Planning Your First Trip to Australia

23 January 2017

GETTING THERE There's no hiding from it, Australia is a really long way away. If you've never travelled that far before this can feel quite daunting. Sadly, there is nothing I can do to help shorten the journey, but I will help ensure the trip is as stress-free as possible. All flights from the UK will touchdown at some point en-route to Australia but you will often have the chance to stopover and stay a few nights on the way. Typical stops include Singapore, Dubai and Hong Kong. Most airlines offer this stopover at no extra charge making it a fabulous opportunity to visit a new city for ‘free’. Do bear in mind though that if your allocated holiday time is short, a couple of nights’ stopover each way can eat into your time in Australia quite significantly. IT'S A LONG WAY TO GO JUST FOR A FEW WEEKS ISN'T IT? Something I hear a lot of is that Australia is just too far to fit into an annual holiday. Don’t let this common misconception see you miss out on a trip of a lifetime! The average stay is actually less than 3 weeks and it’s amazing how much you can see in this time. I’d suggest picking just two or three locations as a base and then planning an itinerary that ticks off your top three must see’s without rushing things. Australia is a big place, you could spend two years there and still never see it all, so you would be foolish to try to do so. YOUR TOP THREE MUST SEES Before you get planning and to avoid getting overwhelmed by all the possibilities, it's important that you think of the three things that have inspired you to go to Australia in the first place – it might be the icons – Sydney Harbour, Uluru and the Great Barrier Reef. Or it could be that you really want to see as much Australian wildlife as possible, enjoy some stunning costal drives and feast on the best food and wine. Identifying these in advance will ensure that your itinerary can be personalised to include all of your highlights and avoid disappointment. HOW TO GET AROUND Some domestic travel is inevitable. Think about how you would prefer to get around. Do you mind driving? Or would you prefer to fly from point to point? Identifying your preference is a great starting point for planning your holiday as this will ultimately shape the trip. Driving is a great way to get out of the major cities and if you love the freedom this brings why not think about hiring a Campervan? It can be a great way to travel at your own pace without the need for constant packing and unpacking. If you’d rather spend more time getting to know a place than getting from A to B there are plenty of domestic flights to help you do just that – hopping on a flight can see you transported from a coastal city into the outback or rainforest within a few hours. For a truly experiential journey like no other consider a trip on one of Australia's iconic railways; The Ghan or the Indian Pacific. HOW MUCH WILL IT COST? When it comes to the cost this question is a bit of an open-ended one. It largely depends on the standard of travel that you're used to and when you’re travelling. Flight prices have noticeably fallen over the past few years – you'll often find special offers starting from £550. Realistically to travel at the time of year you want, at times you want and with an airline of your choice you should expect to pay around £800; more if you're travelling during a peak season like Christmas or school holidays. As for accommodation 3 star hotels in the major cities start from £120 per night moving upwards to anything in excess of £500 a night for a popular 5 star. For a 2 ½ week trip to Australia with economy flights, 3 star accommodation and some of the most do experiences pre-planned I'd budget anywhere from £2,250 per person upwards. Whatever your budget, time frame and travel preferences I can help you create your ideal Australia holiday. LETS GET PLANNING! I am an Australia Specialist with over 10 years experience creating tailor-made holidays to Australia. I have explored every Australian state across eight separate and very different trips ranging from 5 star luxury to camping adventures. I even spent a year living, working and travelling around in a campervan. I still haven’t seen it all but nothing excites me more than planning Australia holidays and I would love to help you plan yours.

My 2017 Travel Wish List

31 December 2016

As someone who is travel-obsessed, I've got a confession to make; the last few years have been a bit quiet on the travel front. Making a small person means the sum of my foreign travels in 2015 and 2016 consisted of a one-week holiday to Greece in September. As amazing as my new life adventures have been, I'm hoping 2017 will see us dig out the passports a bit more. Here's what's on my travel wish list for 2017... JAPAN I know, I know. Japan is not the first place you think of when travelling with a toddler. But, my husband’s best friend has been living in Kyoto for a few years and we've been promising him a visit. On top of that, one of my NCT group is moving to Tokyo. Japan has been on my travel wish list for a long time but knowing people who live there is invaluable and it seems too good an opportunity to miss to not go now. Combining both Tokyo and Kyoto makes an ideal first-timer’s Japan itinerary, travelling by the infamous bullet train between the two. I'd love to time my trip to catch the short cherry blossom season - usually between the last week of March the first week of April. GHENT I have a good friend who lives on the outskirts of this beautiful city. We usually see each other at least once a year but it's now been nearly 18 months. Even without my friend living there, Ghent is a city I could visit again and again - its effortless class, quintessential Flemish architecture, amazing food and accessibility via train make it perfect for a weekend break. Ghent has an annual festival for 10 days, which starts on the Friday before 21st July. With music, street performers, fairgrounds and more, it is one of the largest cultural festivals in Europe and I'd love to time our trip to coincide with it. CANADA Another friend moved out to Vancouver in May. I know, a theme is arising, but what can I say, I like to visit places where I can be shown around by a local and feel less like a tourist! Plus, there's only so many stunning photos I can look at on my friends’ Instagram feeds before I start getting itchy feet. Canada has just been voted the top country to visit in 2017 in Lonely Planet’s revered ‘Best in Travel’ list so tourism is bound to be booming and Vancouver is an incredibly family friendly city with its accessible open plan layout with nearby beaches and mountains to explore. ALGARVE When I was researching our first family holiday to Sani Club in Halkidiki, Greece, earlier this year, the Algarve was our second choice. Having done the research, I know how much the destination has to offer young families, including a short flying time from the UK, sandy beaches, and a moderate climate. I particularly can't stop daydreaming about the super family friendly Martinhal Sagres Beach Resort, with its modern beach front apartments and apparent ethos of "If the kids are happy, the parents are happy too". Nothing has been overlooked in catering for families at this 5-star property and if we opt for a beach break in 2017 I hope it will be to here. DISNEYLAND PARIS My girl turns two in April and last year for her birthday we took her to Broadstairs in Kent to give her a first taste of the seaside. I would like to make a family holiday a part of every birthday celebration. And what's more of a treat for a two-year-old than spending your birthday with Mickey Mouse and friends? Disneyland Paris, whilst smaller than its American counterpart, is obviously more accessible from the UK. It could give us a flavour of the Disney experience now whilst she's young and sow the seeds for a bigger trip to Walt Disney World Resort in Florida when she's older - something that I think is on most parents’ wish list. In all honesty, I'll be lucky if I manage to tick one or two of these off the wish list, but as I sit here creating so many wonderful holidays for my clients I can't help but dream!

Our First Family Holiday to Greece

31 December 2016

Back in September we went on our first foreign holiday with our then 17-month-old daughter to Halkidiki in Greece spending a week at the 5-star Sani Resort, a 50-minute private transfer from Thessaloniki airport. FAMILY HOLIDAY REQUIREMENTS I've planned a lot of holidays in my time, both for myself and my clients, but choosing where to go for this trip (our first holiday as a family) was a slightly different experience. I'm usually more of a do-er on my holidays preferring sightseeing, culture and experiences to laying on a beach. But nearly a year and a half of parenting a child who doesn't sleep much meant that suddenly the idea of not doing very much seemed very appealing! TRAVELLING WITH A TODDLER A lot of families choose to go self-catering when they have kids - this can be great for both practical and cost reasons - but I knew that in order for it to feel like a proper break I wanted someone else taking care of all the cooking and cleaning. Also, as this was due to be our first flight as a family I knew I wanted to keep the flight time short – two to three hours max. With both of these points in mind I set about researching family friendly European hotels and the Sani Resort came up repeatedly - it has even been named in the top five family resorts in the world by Trip Advisor. SANI RESORT The resort currently comprises four different hotels set around Sani Marina - the Sani Beach, Porto Sani, Sani Asterias and our hotel, the Sani Club (an adults only hotel, Sani Dunes is opening in June 2017). I chose Sani Club for its bungalow style accommodation and the option to upgrade to a sea view room, which is always important to me on a beach holiday. FAMILY FRIENDLY RESORT Staying at Sani Resort you do have access to the facilities of all four hotels, although we spent most of our time enjoying what Sani Club had to offer and it definitely fulfilled the promise of being family friendly. Most people there had young children so we felt totally relaxed and comfortable entertaining our toddler by the beach and pool and enjoying time as a family. Sani Club is suited to families with younger children who are happy to amuse themselves in the pool and on the beach. The hotel does have a crèche, mini club and teenagers club catering for children from four months to 17 years. We didn't use it but it is operated by UK specialists Worldwide Kids Company according to Ofsted standards so you can be sure your kids are in safe hands. EATING OUT We took advantage of the Dine Around half board programme giving us the choice to eat in around 20 different restaurants situated throughout the resort and the marina. As someone who has never taken a half board package at a hotel before I was nervous about being tied to a one hotel restaurant for an entire week so the Dine Around programme was the ideal compromise ensuring that we still had plenty of choice and flexibility. It represented great value too. The food in all of the restaurants we ate at was outstanding. There are a handful of restaurants that are kept as adults only but the rest have a very family friendly vibe with plenty of high chairs and where no one batted an eye lid at a grumpy toddler picking at plain pasta. Some of the restaurants require advanced reservations and one evening we paid a small supplement to join the special weekly Greek night at Ouzerie. With tables set out on the lawn, a Greek band and a BBQ feast to enjoy, it was one of the highlights of our trip. CLIMATE Temperatures in September were ideal, hovering between 24-26C, so whilst the evenings were chilly it was the perfect climate for travelling with a young child. HAPPY MEMORIES We had the most fantastic first family holiday, packed full of happy memories. Without a doubt I would recommend Sani Resort to anyone travelling with young children and if we were looking for a relaxed family beach holiday I would definitely return to Sani Club.

My customer stories

Sent by Donna Fenby-Taylor

I have already recommended Rebecca to at least 3 friends! And I will definitely use Rebecca's services again in the future.

Sent by Victoria Rennoldson

Rebecca really goes above & beyond, and has constantly exceeded our expectations!

Sent by Ceylan Mustafa

Rebecca stuck within budget and offered a few different options. She was happy to answer lots of questions.

Sent by Justin Darbyshire

Excellent service and looking forward to a lovely holiday!

Sent by Davina Ludlow

Very efficient, helpful and friendly, would definitely recommend her service.

Sent by Christina Batista

Rebecca is always at hand to help with any of my queries and find great holidays for us.

Sent by Samantha Brown

I have already recommended Rebecca! She took the time to really understand what we were looking for and suggested some great options for us to choose from. Now we can't wait for our holiday!

Sent by Cara Bell

Rebecca was great and extremely patient. She gave us great suggestions for our holiday and we are really excited about it.

Sent by Helen Myers

Rebecca is amazing! She takes the hassle out of the searching and booking process along with making sure we have the right ingredients for a fantastic holiday! She knows us well and manages to find exactly what we are looking for every time. I recommend her to everyone!

Sent by Susanne Cooper

Rebecca has been so helpful in supporting us to organise a very special holiday, listening to our requirements, translating them into an itinerary and being flexible when we wanted to make tweaks. Thank you so much.

Sent by Nicolas Yarwood

It's great to have someone with expert knowledge on my side. Rebecca has a real passion for her job which shines through in the way she strives to provide a service that is personalised to my requirements.

Sent by Jessica Bragman

Rebecca was extremely helpful. She understood our needs and was very patient with us when we could not make up our minds. She was very prompt at answering our queries and pre-empted most of them. We had a lovely stress free break. I am already planning to ask her to help us plan our next holiday.

Sent by Rebecca Boorman

Rebecca was incredibly accurate in finding what we actually wanted even thought we gave her very little direction. She was pleasant and patient with any questions and concerns to the point that I am not sure I would want to book a holiday without her in the future.

Sent by Mariam Abbas

Thank you so much for your help with booking a fabulous holiday… we are very much looking forward to it. Your service has been fantastic, it’s only taken me one phone call to discuss our brief and everything else has been taken care off.

Sent by Tanja Muenchrath

Rebecca is a Travel Counsellor genius and always finds exactly what we are looking for! I have recommended her to many friends and will continue doing so. If you need your holidays sorted she’s the woman to go to.

Sent by Alexander Atherton

Exceptional service from start to finish! We have the trip we so wanted and cannot wait for it to start. High quality bespoke service all the way through, very responsive. Rebecca listened so carefully to what we really wanted and has made it happen.

Sent by Janet Rudd

Personal, good knowledge, most helpful. Couldn’t have done more for us! Thank you Rebecca.

Sent by Steven Mootoosamy

Brilliant service from Rebecca. She takes the pain out of booking a trip or holiday and just presents you all the right choices. Highly recommended!

Sent by Panayiota Neocleous

Amazing service, prompt, very thorough and very amicable. Nothing was too much.

Sent by Justin Baron

Rebecca and her team offer a fantastic service and I have had no hesitation in recommending her to family and friends.

Sent by Mohinder Dhiman

This is the 3rd holiday we have booked with Rebecca and she is amazing. We are very excited that it is abroad this year. She was super quick, found us the perfect location and hotel and we are so thrilled. If you want the fuss and time take out of looking for a holiday and good recommendations Rebecca is your lady.

Sent by Cheryl Fox

Rebecca offers a very bespoke service and finds the best deals. You will be in safe hands.

Sent by Sophie Fleming

Efficient, friendly and personal service with a timely response. Helping us book our perfect holiday by providing lots of options.

Sent by Michelle Morgan

Since having a child, our travel requirements have significantly changed. Becky has helped us to easily navigate ways of making travelling with a toddler as smooth as possible. We are now very excited about our travel plans for the year ahead!

Sent by Paul Venus

Informative and understands exactly what we were looking for as a family. Rebecca was able to adapt to the brief and find things I couldn’t find myself searching websites and the internet. Highly recommended.

Sent by Mary Jackson

I would very much recommend Rebecca, and hope to use her service again. Her attention to detail and knowledge are a real benefit. In fact, she was highly recommended by my daughter, who uses her regularly for family holidays.

Sent by Cheryl Pottle

Always a pleasure working with you, an excellent professional, experienced and friendly service second to none.

Sent by Angela Roberts

Very Prompt and Very Professional. Already given Rebecca’s details to my children

Sent by Diana Barbaric

We've used Rebecca for booking our holidays for the last couple of years after being recommended by a friend and she's always been fantastic. Friendly, helpful, polite and well informed. I wouldn't hesitate to recommend her.

Sent by Keeley Lascelles

Great advise and very helpful and friendly.

Sent by Michelle Pope

Amazing! It is as though Rebecca knows me personally. I felt comfortable from the first conversation and I was pleasantly surprised by the cost. Rebecca, thank you for helping make my 40th as special as it possibly could be with extras I hadn’t even thought of.

Sent by Katherine Wray

I can't fault the service we received from TC. Normally I enjoy booking a holiday but as we had such specific requirements this time and were travelling at the time of year that I don't usually. Rebecca took all the stress out of it, gave us options, listened to all our needs and came up with fantastic choices! We will certainly be using her again!

Sent by Natasha Wright

Rebecca was really responsive and helpful, would definitely recommend

Sent by Kanan Bhatt

It was a great experience booking with Rebecca. Really appreciated the research and advice. So friendly and helpful. Made booking my trip flawless. Very efficient and will definitely be using Rebecca to book my next trip.

Sent by Caroline Folley

Rebecca was fantastic in dealing with our booking. She listened to exactly what we wanted and came up with a trip that ticked all our boxes.

Sent by Molly Taylor

Rebecca is fantastic, planning a holiday with her is like talking to a friend who knows you very well and is super excited to get you the perfect break for your family.

Sent by Amy Rudd

Rebecca goes above and beyond! I would highly recommend her to friends and family and actually to anyone talking about booking a holiday!

Sent by Camille Gruber

Rebecca, you are fantastic and have been a brilliant help planning our trip to Mauritius. I really appreciated your knowledge of the island and accommodation choice there. The personal touch is invaluable compared to just booking online. Thank you!!

Sent by Anna Hussain

I can totally rely on Rebecca and can't speak highly enough of her!

Sent by Sara Mason-Parker

Rebecca came back to me so quickly and suggested alternative dates that saved me a small fortune! Fantastic service and great peace of mind.

Sent by Lara Zibarras

I love booking holidays with Rebecca! She is wonderful, always works above & beyond & I recommend her to everyone I know who's looking to use a travel agent!

Sent by Sifa Modina

I am currently sitting in a beautiful little cottage in Dorset which Rebecca helped us find. She was such a pleasure to talk to right from the start, so helpful and friendly. I explained in short what we wanted from our holiday and how long we were willing to travel, and Rebecca narrowed down the whole country to a perfect handful of options. What was the icing on the cake for us was that Rebecca considered our 2 year old in every situation and found places we could take her and things that the whole family could enjoy. It really took the stress out of booking a holiday and I really appreciated the time she saved us in the research. Thank you Rebecca we can’t wait to book our next trip with Travel Counsellors.

Sent by Elaine Durance

Rebecca is brilliant! Couldn’t recommend her enough .

Sent by Helen Harris

Rebecca is wonderful to deal with and very efficient. She gave us great options and helped my whole family out. I’ll definitely use her again and again, she has made the whole process easier having someone to talk to.

Sent by Joe Healey

Rebecca is very organised, helpful and friendly. She always finds us a wonderful holiday.

Sent by Nina Kumana

Rebecca was very helpful in finding a cottage for my family. She was informative and prompt. We would use her again. Thanks Rebecca!

Sent by Mohinder Dhiman

Rebecca is amazing! Makes the worry go away! Really responsive, helpful and consultative.

Sent by Brianne Stolper

A friend suggested I employ Rebecca to help me get to see my father in South Africa after he contracted Covid. I am so glad I did. Rebecca was just amazing. Not only was it a difficult time for me personally as my father died not long after I arrived in Cape Town but with the pandemic it was extra hard to get flights etc. When South Africa was put on the ‘Red List’ and it looked like I would have to go to a quarantine hotel on my return to the UK, Rebecca agreed to help me when I came up with the idea to travel home via Egypt for ten days. She was very clear on the risks involved from the start and yet still helped me find an alternative to staying in a quarantine hotel. She steered me away from a poor choice of resort and booked my flights and a great hotel in El Gouna. Not surprisingly, she had to change my flights back to the UK a few times due to cancellations, as has been happening a lot during Covid times. I am now back safely in the UK. Throughout the whole process, Rebecca kept me up to date with changes to travel legislation, and all the requirements I needed to fulfil both going to South Africa and for my return. She checked in with me for every leg of my journey. She was immensely kind and supportive on a personal level when things were really tough for me during my father’s illness and after his death. I really couldn’t have managed my travel arrangements without her. When I finally arrived home, there was a lovely ‘welcome home’ pack waiting for me from Rebecca. Rebecca - I cannot thank you enough for helping me through this stressful travel process, you were truly amazing! I cannot recommend you more highly.

Sent by Penny Beral

As we all know 2020 was not an easy year for the travel industry. About 18 months ago we booked an independent holiday to Sicily for October 2020, this was a week in a villa taking part in 2 courses, cookery and photography. We wanted to add to the week but realistically we had no idea if the holiday would take place. I spoke to Rebecca who came up with some suggestions, after we tweaked it a bit, we booked it with Rebecca. She organised flights, hotels, car hire for us. When one flight was cancelled, she immediately contacted us with some alternatives, not the usual “it’s cancelled what do you want to do”. The thinking was done for us. We did not know if we would get away right up to the day before our trip. Rebecca was regularly in touch reassuring us and keeping us up to date with all the government changes in the UK and Italy. 3 days before we were due to return home from our brilliant holiday, the UK changed the rules and we would be returning to 14 days in quarantine if she had not been on the ball. We were luckily able to change flights, miss very little of a holiday but be back in the UK before the Quarantine rules applied. Travel Counsellor service is second to none and Rebecca was reassuring, showed her expertise and used her knowledge to book us a holiday in 2020. Not many people can say they had a holiday abroad in 2020. One thing I learnt from all this is trust an independent travel company do not just go online and book because it is very hard to sort out on your own. We will use Rebecca and Travel Counsellors again.

Sent by Paula Pierce

Rebecca has booked two holidays for us now including our honeymoon and first wedding anniversary weekend away and they were both amazing! We have just booked our third one and I am 100% confident that it will be just as amazing as the others! Rebecca takes the time to get to know what you like and don’t like and books the holiday around that! She thinks of everything and has a huge amount of experience and knowledge when booking holidays! She puts a personal touch on all her holidays and I can’t ever imagine booking a holiday without Rebecca now!!

Sent by Melanie Guy

Amazed that finding a holiday could be so simple with Rebecca! Excellent process, would highly recommend.

Sent by Leisa Sizer

As first time cruisers Rebecca was great in being able to give us advice on where to go and also the best cabin to select and other additional options to select (i.e. onboard spending money, coach transfers to Southampton etc,). In addition I had a few questions around the coach transfers all of which she was able to answer straight away. This is the second holiday I've booked with Rebecca and I wouldn't hesitate to book with her again or recommend her to family, friends or colleagues.

Sent by Mohinder Dhiman

Rebecca has been amazing in helping us find a staycation. Rebecca sent over a great variety of locations and cottages and we could have picked any. We had a chat with more specific requirements as I kept changing my mind on specifics. Within an hour Rebecca sent the perfect location and break for us. I would thoroughly recommend her expertise. It’s the second time I have been mega impressed. If you would like someone to take the hassle out of your hands and receive a fantastic experience call Rebecca. Thank you and we cannot wait!

Sent by Ushma Dando

I could not recommend Rebecca enough for your travel needs. Rebecca found a perfect holiday for us after one initial conversation detailing our needs. Before we left Rebecca added some unique touches to our trip which we weren’t expecting (especially for a toddler in tow). But the most amazing thing was how Rebecca handled everything while we were on holiday. The destination we were in had already started to shut a lot of things down after day 2 due to Covid-19, which meant we were on a different holiday to what we had planned for our daughter and the events in the UK were fast developing soon after too. Rebecca constantly stayed in touch with us throughout and helped us enjoy what we could by putting our mind at ease at every stage. Rebecca, you are truly amazing and wishing you all the best during these tough times ahead.

Sent by Sharmee Mavadia

I've used Rebecca at Travel Counsellors for the last 3 years to book a number of holidays. Rebecca takes the time to understand what we wanted from each holiday trip and is able to put together options that suit our requirements - she gets what we want and her options are spot on. She's quick to respond and help wherever possible - and goes the extra mile!

Sent by Sajni Shah

Rebecca was a pleasure to deal with from start to finish - she is a lovely, warm and genuine person who deeply cares about providing the best holiday experience for her clients. She found the most perfect holiday home for my family and I, dealt with our conflicting demands patiently, and we thoroughly enjoyed our holiday! I highly recommend her to all I encounter.

Sent by Dana Burstow

Intelligent, sensitive, personal service . Rebecca has organised a few things for us. A trip to NZ via Hong Kong, a UK overnight stay for our wedding anniversary and an aborted trip to Sydney. Each was different but each showed how good Rebecca is at her job. The NZ trip was fiddly because we were mixing it up staying with friends etc and that did not phase Rebecca. She checked every hotel in advance to remind them to put twin beds in for our late teenage children and thought about every detail of our trip such as driving distances, outings to go on, restaurants, etc. We had booked the flights with another agency but it was Rebecca who told us about the need for admin for arriving in NZ. The overnight stop in the UK was tricky again - we had pretty weird requests - not far from the M6, mid wayish between London and Manchester, stylish, open restaurant on a Sunday night (not that easy...) and somewhere nearby to go for a long walk. Rebecca came up with 3 options - all feasible and the one we booked came with a free welcome cream tea and a cocktail before dinner. Just great. The trip to Sydney was cancelled due to Covid and although Rebecca does not earn anything from doing cancellations she gave us advice about how to handle the situation and completed all the dealing with the airline keeping me informed at each stage. You just feel she is on your side and takes time to understand what it is that you want to do. If I were taking a UK break now, rather than endless scrolling through options and trying to find out availability, I would just ask Rebecca to help. She's great.

Sent by Serena Manda

I can't thank Rebecca enough for helping me with our UK break for next year. It was for a group of friends & we had quite a few specific requirements & she found us exactly what we were looking for & saved me a lot of stress organising. Highly recommend Rebecca. Thanks again

Sent by Rose Flint

Rebecca from Travel Counsellors is fantastic. She knows the travel industry inside and out and is professional, friendly and consultative. She really listened to our brief and came up with the ideal holiday for us. I’ll definitely be booking with her again in the future.

Sent by Sophie Fleming

Rebecca went above and beyond to give me a great travel experience booking with her. After our fist enquiry she sent through some options pretty much straight away within the parameters of what we were looking for. She helped us get a great deal and provide a personal service taking care of additional travel arrangements and ensuring that we had a pleasant stay. The personal touches made all the difference and I would highly recommend booking with Rebecca for her excellent service.

Sent by Hayley Sizer

I gave Rebecca an outline of the kind of break I was after and she returned to me with a range of well researched options that fitted my request. The option I eventually selected (they were all so good, it was difficult to choose!) was perfect for my needs and I had a wonderfully relaxing time.

Sent by Penny Beral

Rebecca was so helpful from the moment we contacted her. She found some stunning hotels in Sicily within our budget and in great locations. She organised car hire and flights. More importantly she kept in touch before the holiday and whilst we were away which was so reassuring. Just before we were due to come home the travel corridor Covid 19 restrictions changed for Italy and she advised us with enough time to change our flights, and we were able to return a day earlier than planned. I have complete confidence in Rebecca's ability to book holidays and she has a wealth of knowledge of travelling aboard.

Sent by Doug Clelland

Where Rebecca Berzins finds the time to continuously deliver a personal service is anyone's guess. But she does, time after time, providing significant added value to the experience of travel.

Sent by Lara Zibarras

Rebecca is wonderful! We use her for all out travel needs - highly highly recommended!

Sent by Karen Konowalchuk

Just wanted to say a huge thank you for booking our last minute holiday to Paxos! The villa and island were just perfect for us, fantastic value and would really recommend. It was so easy to book with you, and literally have it all sorted door to door including parking at Gatwick. It was also much appreciated how you guided us through all the additional covid related admin tasks, even messaging while you were on holiday, thank you! It wasn't the holiday we had planned but really we had an amazing week and without you I don't think we would have gone anywhere other than a two night Legoland break, which was all we could come up with by ourselves that Friday morning when it became evident we couldn't go to France..

Sent by Penny Beral

Just want to thank Rebecca Berzins for her patience and knowledge when helping us book an extra week away in Sicily. She went the extra mile, gave us great suggestions and reasons why the hotels would suit us. Even though everything was done by e mail I could feel Rebecca's smile when reading the e mails. Nothing was too much trouble. Now just hoping we will get away in October, but I know if there are any issues Rebecca Berzins will be there to help us sort them out. I would highly recommend her business particularly at the moment it is so important to have the backing of a Travel company when booking a holiday.

Sent by Katie Burke

Thank you so much for this. You have been wonderful throughout this whole experience, from the initial request, keeping us up to date about the situation and then getting all of our money back on our behalf. I’ve been raving about you to everyone I know! We will certainly be in touch when we’re ready to book a holiday again.

Sent by Rebekah Satwick

Although we were already set on our destination and hotel, Rebecca was able to suggest suitable alternatives that offered us better value for money and were less costly than our budget! Would definitely recommend

Sent by Laura Edwards

Rebecca was so lovely, she listened to what I wanted and did brilliantly at covering them all in the options provided. She was also very understanding of the tight budget I had offering only what was within my price range and not trying to encourage me to book something more expensive.

Sent by Michael Yates

Excellent, efficient, friendly and very helpful advice and assistance.

Sent by Alexandra Beckwith

Rebecca has been a pleasure to work with, everything has been very well communicated and she has taken away any of the stress of holiday planning

Sent by Roxana Imanian

You are very good, very efficient.

Sent by Molly Taylor

I can’t imagine booking a holiday without Rebecca now, she has found the most perfect locations, facilities and amenities for my family on each of the trips she has booked. Rebecca is very quick to respond and is super organised, she takes away all the stress of booking and getting on holiday!

Sent by Thomas Pounds

Very friendly, very accessible and great advise.

Sent by Claire Whitehouse

Rebecca is amazing. She listens intently to what we need, using her knowledge and expertise to come up with suggestions we just would never have considered. She’s also really patient, giving us the space we needed. Most importantly she is so passionate about what she does! She genuinely cares about making our trip the best, and that is why we will always recommend her!

Sent by Victoria Hall

As always Rebecca was fabulous at helping me find our short break. She worked hard to fulfil all of the criteria despite a tough budget. Thanks as always x

Sent by Dana Roberts

Rebecca just got what I wanted really quickly and delivered a prompt and personal service. She is going to get a lot more of my business!

Sent by Stacey Stoba

This is the 3rd family holiday booked for us by Rebecca and once again she didn’t disappoint! We had left it late to book for the summer and also had a very tight timeframe and Rebecca still managed to offer us a few incredible choices that fulfilled all our requirements. Rebecca knows us now and I was confident our holiday would be great and it was. The reason I use Rebecca is her incredible customer service. She is flexible and finds time to talk to us around our families busy schedule. She goes the extra mile when it comes to prepping our holidays and when we’ve had a hiccup whilst away she’s been on hand to help us out! Holidays are so important and can be stressful making those decisions she makes the whole process a dream!

Sent by Tanja Muenchrath

Rebecca goes out of her way to find amazing holidays and we have had a great time again whilst booking with her and enjoying a carefree stay in a wonderful hotel! Thanks for making holiday planning easy for us!

Sent by Leisa Sizer

As soon as I contacted Rebecca to discuss my enquiry about booking a holiday to Cyprus she provided me with some advice on hotels and was able to find exactly what I was looking for at a good price. Just to add Rebecca was very flexible with her availability to discuss the holiday and didn't hesitate for me to contact her on a Saturday evening to make the booking (as she wanted to make sure the price didn't change and my room choice was still available; which might not have been the case if left overnight to make the booking). Excellent customer service and I wouldn't hesitate to contact Rebecca for any future bookings and will recommend her to friends and work colleagues.

Sent by Lucy Lynch

Rebecca organised our holiday quickly and efficiently within a couple of days, including a few changes we needed to make. It had taken us months and we hadn’t got very far at all. Thanks very much. We’re looking forward to some winter sunshine.

Sent by Alison Tritschler

Rebecca is lovely and was fantastic to deal with. She sorted my booking really quickly and made the whole process easy and convenient. I’d definitely recommend her and use her services again.

Sent by Caroline Monkhouse

Fantastic service, advice and support once again from Rebecca. Couldn’t recommend her highly enough!

Sent by Danielle Mothes

I’ve now booked 2 holidays with Rebecca and would highly recommend. Her service is totally personalised - she spends time getting to know your likes and dislikes, and really thinks about the details. She really knows her stuff and puts loads of energy into getting it right for you, totally taking any stress out of planning.

Sent by Judi Evans

Thanks to the amazing Rebecca Berzins Travel Counsellor, who, totally unflustered, sourced flights, transfers, insurance, airport hotel, resort hotel and car hire just three weeks before Xmas! I can't begin to thank her enough, as the stress levels within the family would have been sky-high if we'd tried to organise it ourselves. Everything ran incredibly smoothly and Rebecca was on hand while we were away. Not that we'd have needed her as she'd dealt with even the small details to ensure we'd have a great time. The hotel exceeded our expectations, the transfers worked like a dream. Now I can't imagine ever booking a holiday without contacting Rebecca first!

Sent by Nicholas Ward

Excellent service, well tailored to my needs.

Sent by Katy Flint

You really have made the whole experience of booking a holiday so easy and you’ve gone above and beyond my expectations. Thank you.

Sent by Claire Carter

Fantastic Service from Rebecca. She made everything so easy for us, providing great options that matched our budget and requirements perfectly. Will definitely be using Rebecca in the future and can't wait to now go on holiday!!

Sent by Katy Flint

Rebecca was super efficient, really listened to my holiday brief and gave sound advice. Can’t wait for our holiday! I’d definitely use this service again and will be recommending to friends and family.

Sent by Nicolas Yarwood

Always impressed by your enthusiasm and customer service. I know that you will treat every request I make as if you were doing it for yourself, really immersing yourself in the task at hand.

Sent by Shanice Taylor

Very nice service with a personalised touch, quick response to enquires. Looking forward to my holiday.

Sent by Erin Jarvis

Rebecca really listened to our wishes and built a super itinerary for us. She took the time to get to know us so that she could organise our dream honeymoon. We'd definitely recommend her to our friends.

Sent by Paul O'Shea

Great service always. Rebecca is always willing to go the extra mile to make sure ours holidays are are extra special. I would recommend her to anyone!

Sent by Christine Hadfield

We had a great experience using Rebecca as our travel advisor. She was friendly and very helpful. She gave us very good advise that we were happy to take.

Sent by Jonathan Koutsoudes

Extremely helpful and friendly. Highly recommend.

Sent by Benjamin Eden-Davies

Rebecca was fantastic from start to finish. Everything from understanding the brief, giving us options, checking on specific requirements with the hotel and her swift and clear communication. Will definitely use her again for our next holiday!

Sent by Adele Worsley

We have been overwhelmed with the care and attention to detail Rebecca has shown at every stage of planning our holiday. I cannot rate her highly enough. The personal touches including welcome letters, a variety of cards to mark different occasions, sweets and travel activity books for our kids, and 24/7 availability on our trip. I have learnt a great deal about how to be successful in business from watching Rebecca at work; she genuinely makes you feel her number one priority. Thank you Rebecca. You are our only option for holidays going forward.

Sent by Debi Cohen

Rebecca has been amazing. She listened to me and all my ideas and has organised my perfect holiday.

Sent by Caroline Nathan

Rebecca is very professional and efficient and really understood the brief I gave her. I am very excited about the trip we have planned. I don’t think I could have planned a better one, she has really shown her worth.

Sent by Samantha Gregory

I can't recommend Rebecca highly enough. I am not the easiest customer and Rebecca has found us two wonderful Holidays! Extremely grateful for her patience and holiday wizardry.

Sent by Caroline Nathan

Rebecca is very professional and efficient and really understood the brief I gave her. I am very excited about the trip we have planned. I don’t think I could have planned a better one, she has really shown her worth.

Sent by Christina Spiteri

Rebecca was so helpful and made booking my holiday easy!

Sent by Michelle Morgan

Rebecca was very patient and extremely accommodating given the very specific and challenging criteria given to her by myself and my husband. I am very excited about our upcoming trip to Cyprus and would highly recommend using her services. We will be booking our summer holiday with her next year.

Sent by Angela Cross

Excellent service. So friendly. Really listens to what we wanted and found the exact tour we were looking for.

Sent by Siobhan Tucker

Rebecca is brilliant at her job. I’d highly recommend her. She was great at booking us a trip to Europe with two teens. And incredibly kind and professional in sorting an issue that arose (that was due to my mistake!). I’d highly recommend her for any travel plans you may have.

Sent by Ashley Freame

Rebecca did an amazing job booking our honeymoon to Sicily. Being busy and a bit stressed trying to plan my wedding meant I didn't have a lot of time to think about or plan a honeymoon. Rebecca did all the research for us, suggesting a great 3 stop itinerary for us staying in lovely boutique hotels. Nothing was too much trouble - every detail was thought through, she even checked us in online, sent us a package with all our docs clearly printed and labelled, and sent us a really thoughtful gift of a driving map along with 'Mr and Mrs' luggage tags. In every hotel there was a little note from Rebecca wishing us well. She even sent texts during the trip to make sure everything was going well. I will definitely book with Rebecca again and recommend her services to anyone looking to put the holiday back in holiday!

Sent by Gemma Thompson

Thank you Rebecca for all your work finding and booking our holiday, we would not have found this good value and family friendly place without you. You did so much to take away the stress of travelling with 2 little ones and the little touches make such a difference. I wouldn't hesitate to recommend your services to friends.

Sent by Charlie Cayton

I just wanted to say a huge thankyou. You made selecting, preparing, travelling on holiday with 3 kids a dream. The lengths and details you went to make the whole thing hassle free was unbelievable - even down to completing luggage labels, transfers, printing boarding passes and treats for kids. We will definitely be booking with you again!

Sent by Rebecca Datta

Rebecca's understanding of our needs as a family was great. Rebecca found us something which looks perfect for us. We're looking forward to the holiday.

Sent by Vivienne Carey

We found Rebecca to be very professional and supportive. She tailor made our holiday to suit us perfectly and we are very happy to use her again in the future.

Sent by Beverly Rosenblatt

Once again Rebecca you delivered everything you said you would do. From the organised taxi service at Malaga Airport, to the hotel you recommended, to the help you gave us before we even booked. We changed our mind with dates so many times,but at all times you helped us, with patience and professionalism. I can honestly say now I would not book any holiday without REBECCA BERZINS. Thank you.

Sent by Donia Dimov

Rebecca was fantastic in understanding what we wanted, in researching and recommending, and most importantly in patiently waiting us to change our mind.

Sent by Nicolas Yarwood

Brilliant personalised service from a knowledgeable professional - what more could I ask for?

Sent by Danielle Brooks

Amazing personal service, understood our needs and came up with the right solution very quickly.

Sent by Paula O'Shea

Wonderful service from Rebecca again! She is lovely to deal with and always accommodating to our changing ideas.

Sent by Cheryl Pottle

An extremely helpful and friendly service.

Sent by Paula Hobson

Rebecca is absolutely lovely! She booked our honeymoon and was so helpful! I will definitely book any future holiday through Rebecca and I wouldn’t hesitate to recommend her to friends and family!

Sent by Charlie Cayton

Brilliant service! Rebecca really listens, works with different budgets and found us a brilliant choice that works for all the family - a little luxury for parents and a lot of “stuff” for kids! Can’t recommend Rebecca enough!

Sent by Isabelle Lamy

This is the second time I work with Rebecca, she is so great to work with. She immediately understood what I was looking for, she is so responsive. Wonderful support from her at each stage of the process.

Sent by Nigel Ellis

Very friendly, helpful and efficient I will definitely recommend Rebecca to my friends and family!

Sent by Sharmee Mavadia

Great work as always! Thank you for being so patient and finding out the best deal and family holiday.

Sent by Tanja Muenchrath

Rebecca planned the perfect holiday for us... the process was so much easier for us and we had an absolutely amazing stay! She definitely goes more than the extra mile for her customers!

Sent by Miles Williams

Rebecca Berzins was incredibly helpful helping me to plan my trip. I needed a lot of help with settling on an itinerary for my trip through Central America and she was very responsive to my particular needs and adapted her solutions to my travel plans very quickly and provided me with exactly the solutions I was seeking. Rebecca was very easy to communicate with by phone and email and super efficient. I have no hesitation in recommending her services. Thank you so much.

Sent by Lara Zibarras

Rebecca is incredible and I highly recommend her services. In the last month, she's booked three things for me - one business trip (just the accommodation), our family holiday in the summer next year and also a UK trip for May half term. It's been SO easy to use Rebecca and I've saved SO much time! Last year it took me hours and probably DAYS to search for our holidays... and this year, all I did was brief Rebecca, give her some vague ideas of what we were looking for, she came back with some incredible options which totally fit the bill. I don't think I'll ever book a holiday again without using Rebecca! Thank you again and can't wait to go next year.

Sent by Isabelle Lamy

We used Rebecca's services for our family holidays in Thailand last summer. We spent 3 weeks in Thailand from Chiang Rai, to Chiang Mai, Ayuthaya, Bangkok and Koh Samui. Rebecca organised EVERYTHING for us from the flights from London, the train bookings, the hotel bookings, a magical day in a very special elephant retreat centre, a full day of Thai cooking class (this was the best. Pad Thai we ate during our stay in Thailand...), a 3-day trek in the mountains, a full day of activities at the beach (snorkelling, speed boat...) As a family with 3 grown-up kids we particularly cherish these moments where we can all be together. Sometime soon I'm sure the kids won't come with us anymore. This is the reason why it's so important to make sure our holidays are also tailored for them too. And she made it right.The selection of hotels was perfect too, exactly the type of accommodations I would have chosen for us. Rebecca understood perfectly what type of family holiday we were looking for. She is fantastic! I recently booked two hotels in the Highlands for half-term and it took me ages, to check the hotel's websites, to read the reviews, to send the emails to ask about their availabilities... This made me realised how Rebecca's help was so precious in preparing any type of holiday. Rebecca and the service she offers can easily become an addiction.... You will hear from me soon Rebecca!

Sent by Sonia Rosenblatt

Fast, efficient service. Rebecca arranged everything efficiently and found a perfect place for my parents to stay. I just gave her the information and she did the rest. It was great to rely on someone else to do this for me.

Sent by Steve Dell

Rebecca was a joy to work with in organising my family's trip to Sri Lanka. Nothing was a problem for her, no matter how many permutations and fine, fine tuning it took for the schedule to work well for us. The way she conducts herself is effortless, polite, fun and with authority. I have already recommended her to people I know and I hope they follow it up by getting in contact with Rebecca.

Sent by Ruth Mallors-Ray

Rebecca has just organised our summer holiday. We have never met but through a few short phone calls she got the measure of our requirements and went away to do some research. A few more questions, a bit more research and voila! the most fabulous itinerary, all laid out, all costed out, presented professionally and accessibly. The experience of working with Rebecca compared to me trawling through websites, reviews, etc has been joyous and we are thrilled with the proposal. It is all booked - 1 week in Puglia, 1 week in Lake garda, hotels, excursions, cars, trains, flights. Done. Flipping brilliant!! All I can say is - why not enjoy the arranging of the holiday with no hassle as well as the holiday itself. Speak to Rebecca and your holiday starts almost straight away!

Sent by Sharmee Mavadia

Excellent service despite the numerous changes! Rebecca gave good advice and went out of her way to help us.

Sent by Martin O'Shea

Thank you so much for the time you spent organising our holiday. It’s the family's holiday of a lifetime and means so much to us, so having you sort it out has made such a big difference to us. In the world we live in, we are all too quick to criticise and too slow to praise, so I wanted to let you know this