Completely understanding of changing needs. Nothing too much trouble.

Very efficient and looking forward to our holiday

Sarah was a huge help with booking our trip! Very quick and knowledgeable

Sarah is absolutely brilliant to work with. She listens to what you need from a holiday and then delivers 100%. She goes out of her way to find the best hotels with the best deals and gives you her great knowledge of places to visit while you are there. Can’t recommend her enough!

Sarah loves to travel and has a wealth of knowledge that she has developed from her years of arranging travel for clients. Also, she arranges trips for her clients as though she is going on the trip herself.

Another amazing trip booked with Sarah Freeman - this is our third and her service has been nothing short of exceptional. Currently cruising in the Bahamas before a quick stop off in New York. Christmas in the sunshine is definitely the way forward! Highly recommend Sarah’s services for anyone travelling in 2026

We were so impressed with Sarah’s service and her focus on our wishes. We have already recommended Sarah to friends.

Sarah was super helpful, responding quickly to my ideas and providing a range of great options for my trip to Washington.

Sarah provided a first-rate service as ever, planning two complex alternative itineraries and carefully taking our requirements and preferences into account. I have and will continue to recommend her to friends without hesitation.

It has been a pleasure to have Sarah plan out holiday! She made everything so easy and was able to accommodate all our needs of travelling with our small family.

Really quick responses even on holiday. Lovely lady.

Sarah is helpful, well informed and pro-active in finding the perfect holiday for us.

Thank you Sarah for making everything so easy! I am looking forward to my Holiday!

Sarah was wonderful to work with! She came recommended from a friend. We have not traveled to France yet, but we are looking forward to our trip and see everything she has planned for us!

Is there an 11 !! Wouldn’t go anywhere else!

Sarah has been a breath of fresh air - knowledgeable, friendly, helpful, and eager to understand my needs for this trip. She accomplished everything that needed to be done and more.

Sarah helped us to plan a holiday in Iceland which was both within our budget and included far more than we thought we would be able to do. That was due to Sarah's evident experience and professionalism. She has always been friendly and clear in our conversations and we would be happy to recommend her to others.

Lovely, friendly, helpful, nothing too much trouble.

I have shared Sarah's info with a few friends and will continue to do so! I won't travel internationally without her help!

Sarah organised our honeymoon to Mexico and we had an incredible time! She was patient, knowledgeable and supportive throughout and the MyTC app was really useful having everything in one place. Both hotels were great and flights/ transfers really easy. Would highly recommend ????????

Great service, found us the perfect hotel fulfilling all our needs

Sarah is a meticulous organiser and does everything and more for me.

Always a pleasure working with Sarah, she has come up trumps again with a tricky tri centre request. The options given are always so thorough and fit the brief exactly.

Responsive, knowledgeable, friendly, generally good.

Sarah had already planned a trip for us which worked extremely well. Our ask of Sarah was a month cruise to see as many Asia countries as possible. It took Sarah many hours of hard work and investigations, something we could not have done. As we were going on holiday Sarah gave us options for us to review while away. Sarah had built up 2 packages based on the information we had given her, both hit the spot. We worked with Sarah and then picked the best option for us. We then booked. A fantastic job by Sarah finding and pulling all the information together and presenting it to us. Sarah is brilliant at what she does, thank you Sarah.

Sarah is knowledgeable and very responsive. She is also patient with indecisive travelers!

Wonderful, efficient & extremely personal service.

SARAH WENT ABOVE AND BEYOND FOR US

Excellent service - knowledgeable and responsive.

Sarah is excellent at her job, takes the time to understand our requirements and presents great options!! Will no doubt book again!

We have found the experience of working with Sarah overwhelmingly positive. She listened carefully to our brief and made relevant suggestions to enhance our trip. She communicated effectively with us throughout the process and seemed as delighted and excited as we were when it was finally all booked!

Sarah has been very good . Second time we've used your services and have been very pleased. Have already recommended to another friend.

Sarah has had a huge impact on our family. She has made holiday booking a pleasure and made it possible to make trips we otherwise wouldn’t have made

Sarah did an outstanding job at finding a great trip for me at very short notice - thank you

Friendly, knowledgeable and customer focused

Sarah has been wonderful from the first phone call until we arrived safely home from an our amazing holidays. We have used Sarah’s services before and her help, advice and knowledge is what makes your holiday go to another level. Sarah listens to what you would like then makes it happen even better than you could think possible. I would recommend Sarah to anyone and can’t sing her praises enough. Thank you Sarah .

Thank you, thank you , thank you! Our trip was wonderful. Hotels were great and accommodating! A trip to remember for sure. We appreciate all you did for us and look forward to you helping us plan our next adventure - Greece!

Sarah absolutely understood the ask from me and was happy to ask questions to deliver the perfect package. I will absolutely be using Sarah for all my travel arrangements from now!

I've already been recommending Sarah to everyone I know

Sarah was super efficient., came back to us within 24 hours with hotels, travel plan. Very impressed. I have already recommended her to a friend

We’ve enjoyed an excellent and responsive service so far and are very much looking forward to our booked trips!

Brilliant service as always

Very helpful and loads of advice

Sarah has been really helpful and patient with our booking and for sure would highly recommend her and the travel councillor company to family and friends in the future. Thanks again, Dave, Jacob & Thomas

Sarah has been very personable and easy to work with. I appreciate all the time she has put into our itinerary and working with me and my travel points.

The very very best!

We gave Sarah our thoughts on what we wanted to do and for how long and Sarah did the rest. Fast, efficient and overall just excellent. We always recommend Sarah to friends as she is just so good. our trip was all organised with help from Sarah and suggestions all now booked and ready for us to go. As always Sarah will support us while we are away. Thanks Sarah a great job.

What a wonderful service we have received from Sarah in helping us to plan our family holiday to California. Her knowledge is excellent and she is so friendly and helpful. Nothing is too much trouble for her. I wouldn’t hesitate to recommend her to others.

Sarah was very helpful. She made the whole experience stress free.

Absolutely! Sarah was amazing.

Just arrived home from the most magical experience we have ever had!! Truly so thankful to Sarah for organising this for us it was so amazing from start to finish and will definitely use her again . We were kept updated with anything and everything along the way and we are so happy with the service . I can’t recommend her highly enough and already looking forward to seeing what we can do next . Thank you Sarah we are all just so happy it still feels like a dream x 1 million stars review ??

Excellent service. Hugely Recommended

Very supportive and patient with me as I had so many requests

Very smooth process with rapid responses and easy to communicate. Can’t wait to travel now

Where is 11 out of 10? Sarah, despite being very sick, turned our Vietnam multi-centre holiday around for us on a dime and has been ahhhhhmazingly responsive and thoughtful. I trust our trip will be great too as she was recommended by a trusted source, my daughter!

Great service as usual, thank you!

This summer Sarah helped me to plan my first ever solo trip around South East Asia and she was amazing! She listened to where I was considering travelling to and certain things I wanted my trip to include and then quickly proposed options which were within my financial budget. She selected a series of tour groups aimed at solo travellers aged 18-29 which were exactly what I wanted and exceeded all my expectations. While travelling I felt really safe, met loads of new friends from all over the world and got to discover the most beautiful places! Sarah had also organised all my transfers so I was able to travel seamlessly between the 5 countries I visited without any concerns. Sarah took the time to thoroughly answer all my questions and offered me a lot of advice before my trip. Likewise, she would always quickly respond to my emails or texts answering any queries or questions so I always felt supported. Initially, I was nervous to do the trip solo but Sarah gave me a lot of confidence and made me believe I could definitely do the trip by myself so I am extremely grateful for that. I will certainly be travelling again next summer- hopefully with Sarah’s help!

Completely understood our requirements in terms of itinerary & costings. Quickly amended when we changed our minds. Very knowledgeable and very helpful.

Excellent service . Friendly, helpful, knowledgeable and really listened and understood what we we’re looking for . Effortlessly took all the pain away of me having to do internet searches. Thank you Sarah for your outstanding service.

Excellent personal service

Incredible for assessing client requirements and making the journey stress free. Highly recommend!

Sarah is an excellent Travel Counsellor, who has taken time to understand our specific needs from a large family holiday. Sarah will then spend as much time as needed to source the best flight routes/times and accommodation types and has always found a really great holiday option for us even when late booking. I look forward to discussing future holiday plans with Sarah for many years to come.

We have had a great experience with Sarah - she was quick to respond and took time to understand our requirements. I would recommend to others. Richard

Sarah is honest and fair and always puts her clients first. Her attention to detail makes such a difference to our holiday experience.

Sarah was brilliant in sorting out our holiday for us. We had to change our dates but she sorted everything without hesitation. She listened to all our needs for the holiday, now we can’t wait to go!

Sarah has been so helpful in finding the right holiday again, that ticked all the boxes of our requests (there was a few!!)

Really fantastic service, Sarah totally delivered despite our awkwardness!

Sarah really goes out of her way to help with everything you need and want for your holiday. So easy to contact & great to talk too and is always there.

Sarah has been great!

Sarah is amazing

I had a bad experience during Covid with Ryan Air and Air BnB refusing to refund payments for a holiday that was against Covid rules, I will never go with them again, so was nervous about booking a holiday. It's been great to have someone hold my hand, to be there to answer my questions and will be there for us when we're on holiday if we need assistance. I've already recommended Sarah to my sister :-)

Friendly prompt service, Sarah was able to deliver on our holiday plan and under budget demonstrating her excellent knowledge of the USA. Thanks

Sarah was very helpful and tailored our holiday to our every need. Not only was she personable but she was professional

A very efficient service which gives you the confidence that the trip will run smoothly

I am just getting in touch to commend my Travel Counsellor, Sarah Freeman. We booked a family trip to Lanzarote with her over two years ago which in the meantime has been postponed twice and obviously got increasingly complicated with the changing testing rules etc. Throughout all of this Sarah has been brilliant, dealing with Ryan Air, which I know has been particularly trying, changing dates twice, getting us checked in and keeping on top of the changing rules and talking us through them, even helping with difficulties with the Spanish health forms. She has been absolutely incredible and we’ll certainly be using her again.

I think the service is excellent. I have already recommended you. Thank you!

Fabulous service and the accommodation and location was “exactly what we asked for”

Hiya Sarah! Just wanted to send you a quick hello and to say we are having an incredible time. Everything about this place is just perfect. Didn't know that Capri could be topped, but this place is out of this world. The hotel and room we have is amazing. The views are priceless. Thanks again for everything xx

As we have come to appreciate, Sarah has been so helpful. Sarah has pulled out all stops to enable me to get to Canada, for an emergency. She offered choices and informed me of all the requirements, i.e. hoops that I had to jump through, to get me abroad in an extremely stressful time.

From the moment I was put in contact with Sarah, she was so friendly, approachable and listened to our exact requirements for the villa and holiday to beautiful Kefalonia. In these uncertain times, Sarah provided regular updates on government and Greece requirements which were so helpful. She was always there on the other end of the phone if we needed to go over anything or were unclear. The villa and location met our requirements perfectly and the wonderful chef she found for us was also just perfect! We would highly recommend Sarah and will definitely be using her again in the future. Thank you Sarah for making our holiday just the tonic we needed after a tough 18 months.

Hi Sarah, we are just back from our family holiday to Mawgan Porth and wanted to drop you a message to thank you for organising it all for us. It was absolutely perfect, the accommodation was exactly what we wanted! Thank you for all the communication leading up to the holiday, it made things really simple! We look forward to booking many more holidays with you!

Sarah was nothing but fantastic throughout from start to finish. She kept us updated through Covid and even rang me the day before to wish us a happy holiday. Would definitely use Sarah Freeman from now on. 5 Star Rating!

Recently returned from a bespoke 18 day adventure exploring Colombia. Sarah worked with us and her local partners collaboratively to ensure that the trip was exactly what we were looking for. The accommodations were thoughtfully selected to be unique and in terrific locales. Sarah and the local team kept on top of the evolving COVID restrictions and made real-time adjustments as necessary. Everyone on the team was easily accessible and highly communicative—we always felt exceedingly well taken care of. We are very excited to now be gearing up for our second “Sarah trip”, this time exploring Kenya and Tanzania!

Sarah has once again been a huge help to me particularly with the current travel regulations, she also pointed me in the right direction to acquire a visa under special circumstances in order for me to travel. I expressed how anxious I was regarding traveling on my own and she made sure I had a connecting flight that was the best option for me putting me at ease! She's is a treasure!

Sarah helped me arrange a surprise romantic break away for my wife's birthday and we were not disappointed. The weekend was perfect, although the weather wasn't great we still had a beautiful cottage and the weather held out for the hot tub. The owners of the cottage were absolutely amazing too and couldn't do enough for us. Sarah, thank you so much, my wife and myself had the best weekend and well deserved break. The words don't do justice for the service you provide!

You have been an absolute legend, helping us with our recent trip to the Maldives, which got changed a few times due to the virus. But you made it happen, without any issues or hesitation. Getting us here was your number one priority and we can't thank you enough. Please take Sarah up on her amazing expertise and service. You won't regret it! Thank you for all that you've done for us

Was great to have someone do absolutely everything. I’m normally the travel organiser in our party but it was nice to sit back and someone else take the reigns.

It's incredible how often you exceed expectations. This lady is amazing. Anyone looking for a holiday or a trip away needs to speak to Sarah. She will organise everything from start to finish and goes the extra mile.

Sarah is a holiday lifesaver. Literally. With a week’s notice, she navigated all the COVID travel challenges to organise a holiday for me and my friends to Corfu to celebrate our pal’s marriage. Fantastic villa, ground transport, day on a boat and she even arranged a chef to come and cook us a celebratory meal. She was incredibly patient when it came to co-ordinating all our needs and worked round the clock to piece together a memorable break for us all. If you’re looking to go away, Sarah’s the person to make it happen.

HUGE thanks Sarah Freeman for sorting out 2 UK trips for me! Can't wait to go to Abersoch, the dogs will love the beach! And, my Dad is looking forward to his coach trip to the Lakes. HIGHLY recommend Sarah, she has been very patient, provided great service and pays attention to all the details (esp for my Dad who is travelling at the age of 80 years). So if you are looking for a trip in the UK or abroad why not check Sarah out as it is hassle free, you get the best value, all your requirements are met, COVID insurance is done and lots more!

So this is long overdue.....but 100% worthy. We asked Sarah to arrange our honeymoon in South Africa....it was THE BEST holiday I have ever been on. Every little detail was arranged perfectly. Given that we stayed in 6 places and drove over 1500km the organisation was amazing. Every hotel we stayed at was ideal. The places she chose for us to go to were out of this world. Every place had its own amazing qualities whether it be the superb mountainous scenery, the whale watching on the coast in Hermanus or the Wine Tram in Franschhoek! Superb from start to finish. Couldn’t recommend Sarah services to anyone looking to arrange any travel whether it be at home in England or any exotic destination. Thank you so much Sarah.

Brilliant service and attention to detail is second to none.

Sarah was brilliant. Really looking forward to the Alaskan adventure she has arranged for us!

Sarah is simply brilliant. Over the last 12 months Sarah has taken time to get to know me and my family's holiday preferences and works incredibly hard (harder than any other travel professional I've bought holidays through before) to design holidays that meet those requirements. We had one problem on one holiday and despite time differences Sarah was always available and worked hard to solve the problem both whilst we were away and once we returned home. Couldn't ask for more!!

Sarah is helpful, responsive and really nice. I felt I could trust her with planning our family trip to the USA and we can't wait to go.

I would highly recommend Sarah. She is passionate about creating taylor fit experiences for your vacation. Hardworking and diligent about every detail.

Delivered on the brief perfectly with sound advice and great ongoing service and contact - can't ask for more than that.

Sarah became personally involved with our trip of a life time and made sure it all went smoothly. It was fantastic to see her build our trip, booking flights, hotels, transfers and additional activities. She worked with us throughout the planning and kept in contact with us throughout the trip. Sarah’s friendly and caring approach to ensuring the trip was built around us gave us that personal service. We would highly recommend Sarah to anyone planning a trip or a holiday. Where shall we go next Sarah?

An amazing experience so far and I'm looking forward to my trip. I've never used a travel consultant before but after working with Sarah, I would use every time as the value added to the entire process is priceless. Any of my questions are answered immediately regardless of the time or day. Communication is second to none and the properties presented to me to choose from were all exactly to my request.

Never used a travel counsellor before but I am very impressed with the service.

I could not rate Sarah highly enough, she has been incredibly patient with us and took on board everything we wanted for our upcoming trip and her advice has been second to none. I look forward to her now helping us to plan out our itinerary.

Sarah made me feel valued, worked around my business, did impeccable research and now we're looking forward to a stress free holiday.

Thank you very much for helping with our company visit to the Business Excellence Forum along with some of our customers and their partners. The whole process was very clear and smooth. Past experience told us that co-ordinating everyone's accommodation was going to be time consuming. It was such a relief to be able to delegate the hotel bookings to you, all of the toing and froing with hotels was done on our behalf. We wouldn't hesitate to recommend you to anyone needing to organise business travel.

Sarah was exceptionally helpfully in assisting me with holiday arrangements to Dubai and Abu Dhabi. She asked all the right questions so she could narrow down the best accommodation to suit my family - and worked within my budget. I must admit it was a refreshing change from Travel Agents I have used in the past- who typically like to tell me what I want- as opposed to having a conversation to establish what’s important to us- and what’s not. I wouldn’t hesitate to recommend Sarah to others and will certainly be using her in the future. Fantastic job!

Just wanted to say that I am really impressed with how accurately our holiday reflected our brief! We needed somewhere that would be guaranteed sunshine (or as close to guaranteed as possible!), child-friendly, not too big and resort-like, with nice food, a separate area within our room for us to sit in the evening when the kids were in bed and flights that were short of a week because we had to make it back home for a family wedding. It wasn’t an easy check-list to fulfil! But you managed to hit the nail on the head!!! The Radisson Blu in Gran Canaria was exactly what we wanted and needed! We all had a great time; the kids in particular loved all the activities and we loved the beautiful accommodation. We have never used a travel counsellor before and I wouldn’t hesitate to come back to you and recommend to friends and family; even for more adventurous trips. It takes the faff out of the search for flights/accommodation etc. Thanks for arranging our lovely hassle-free hols! We will be back.

Sarah went out of her way to accommodate my needs checking multiple destinations and options. I can't recommend her services highly enough.

I just wanted to thank you personally for your service when booking our New York Hotel. This might be a new venture for you, but you are truly a natural. Let me start with why I have enjoyed working with Sarah. 1. She understands me and my travel requirements. 2. She understands the location – full knowledge of the city we booked in and a choice of locations 3. She understood our budget – she kept to our budget rather than trying to upsell us 4. She was just amazing!

Sarah is ace! Her attention to detail and ability to find us exactly what we wanted within a few days was astounding.

Sarah has been amazing from start to finish - thank you so much for your hard work. Sarah listens to your requirements and looks at the detail so you don't have to - I just know that we as a family will have a fantastic break as all our requirements will be met as I totally trust Sarah and her recommendation - all we need to do is turn up and have a great time! Highly recommended - thank you so much!

10 star service. Super impressed!

Sarah was very professional and made choosing our next holiday very easy.

Sarah has been fantastic giving us that personal touch and delivering us what will be a trip of a life time. Excellent service and attention to detail

Sarah has been extremely helpful planning my Mexico City trip - helping me find a terrific hotel, booking exactly the tour itinerary I wanted, etc. - all with very quick responses and efficiency. Thanks for the great service!

Recently decided to go to New York and Sarah made the process so easy and straightforward. Everything was thought about and she provided a great service. Would highly recommend her and have already recommended to friends and family.

Sarah was absolutely incredible.

Love the personal approach which beats high street agents by a mile. Excited for our holiday now

We got in touch with Sarah to arrange a holiday of a lifetime for my half a century birthday. I messaged her first and explained what we were after and she arranged a call at our convenience to ask questions and get the gist of what we really wanted and didn’t want, then she went away and came back with some options and wow what brilliant options they were, completely what we had in mind! Bit spooky really! Lol The itinerary she put together is in great detail and orderly so we’ve booked and her support is continuous, I know if I think wish I would of thought of this, to do or that to try she will advise and help. The thing with Sarah is she’s such an experienced traveler and this is what she loves and she genuinely wants you to love your trip too. Get in touch with her and see for yourself it will be worth it!

We recently went to Mallorca, out of season with elderly grandparents and teenagers. Sarah helped us find a hotel suitable for our differing needs and managed to keep everyone happy! We had a great time, it was even sunny!

I would highly recommend Sarah and Travel Counsellors to anybody, for a very professional, speedy service. Excellent experience.

In all my many years of booking holidays, I have always done it myself with flights and hotels researched thoroughly. Taking up far too much of my time. As a control freak I was very wary of letting someone else loose with the reins. Well I needn't have worried. I gave you a very basic brief and you came up with a fantastic hotel and flights all within my budget. Thank you so much.

Massive thank you for sorting out my February holiday so quickly and efficiently, it was literally one email from me with an idea on location on dates and you took care of the rest. Your service is ideal for those that are short on time and you've saved me hours of searching and online form filling which is much appreciated. I have already recommended your services to my contacts and will continue to do so, you'll also by my first choice for any holidays from here on.

Made everything so much easier for me. A great service, delivered with genuine warmth & professionalism

Anyone looking for a tailor made holiday with that extra TLC, this is your lady. Sarah has provided us with a holiday to Florida with everything we wanted, and with her vast industry knowledge was able to go above and beyond. Sarah is already on with my next challenge #Cruises!

Great customer service! Handling a complaint in calm and efficient way - takes the stress out of it all! Thanks Sarah

Sarah is friendly, helpful and professional, she has found us a great holiday (within our budget)! I would wholeheartedly recommend her services.

Sarah was great, process was quick and easy