Hello, I’m Steve, and I’d like to thank you for checking out my website.
My love of travel, combined with over 30 years in the industry, puts me in an ideal position to arrange the perfect holiday for you. I’ve travelled widely and have a personal knowledge of many destinations, and I combine that with a level of service you’ll rarely find.
As a Travel Counsellor, my passion is helping people to have holiday experiences they love as much as I’ve loved mine. Whether you want a once-in-a-lifetime holiday, a family break in the sun, a honeymoon to remember, or an intimate romantic getaway — my experience and service are at your disposal.
My award-winning brand of service gives you peace of mind, whether it’s from knowing your holiday’s 100% financially secure, the hassle-free preparations, or the confidence that I’ll painlessly sort out any issues that may arise while you’re away.
My comprehensive service covers all the extras you might need, from booking airport lounges, hotels and parking to transfers and car hire at your destination. I can help with visas and advance airline passenger information, and I’ll sort out any special arrangements with the accommodation or reservations at local restaurants in resort.
So, I’m sure you’re asking now, how much is all this personal service going to cost you?
The answer’s nothing. I don’t add an extra charge to book your holiday, any more than a travel agent or tour operator does. The difference is, you can phone me any time, and you won’t be put on hold or get passed between staff. You only deal with me — in person, if you prefer, and at your convenience — and my passion is not only to meet your expectations, but to exceed them.
I offer independent, unbiased advice. Although I sell standard tour operator packages, I also have hundreds of flight, accommodation and transfer alternatives at my fingertips. The award-winning technology Travel Counsellors has pioneered lets me tailor everything to suit your needs, often below the standard price, and every penny is 100% protected by our unique financial trust.
I've been lucky to have travelled extensively, on cruises and city breaks, giving me personal knowledge of many of the destinations I offer in Europe, Asia, Africa and the Americas.
96% of my customers say they would recommend me to their family, friends and colleagues. If you want to join them, phone or email me at your convenience and let me help you turn your holiday and travel dreams into a reality!
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Maureen French
Hertford, 16 March 2019
Thank you Steve for arranging our five day break to Florence. We are so grateful for the way you organised our trip and nothing was too much trouble for you. Right from my initial enquiry you handled everything from flights, fabulous hotel, transfers and even a table in the hotel restaurant. It didn't stop there because you noticed there was a strike and our return flight was cancelled. You called and told us that you had got us a flight the next day and secured our hotel room for another night. I can't thank you enough for making everything so stress free and will certainly book future holidays through you and will be recommending you to our friends and family.
Sent in by Frances Cunningham
Crieff, Perth & Kinross, 18 February 2019
Steve, Thank you for making our first trip to the Caribbean a memorable one. From start to finish, it was exactly what we had discussed with you (and more!). With the very short notice we gave you and your prompt and knowledgeable feedback (tweaking the standard package to suit us), we were able to book our holiday without any stress factor at all. It just happened....... Not a single hiccup with all the arrangements - totally hassle free with everything being regularly checked up to make sure all was well. We hugely appreciate how you went the extra mile and achieved the most wonderful, stunning views for our special birthday celebrations. Walking onto our terrace in St Lucia is a moment etched in the mind. Wow!! We are more than happy to recommend your services. In fact we have already done so with all confidence. Thankyou!!"
Sent in by John Abraham
Cambridge, 24 January 2019
Thank you Steve for once again coming up trumps with a great holiday. Your attention to detail is second to none and you have always gone beyond what we expect, to deliver a level of service that is beyond anything we have experienced elsewhere. We look forward to dealing with you in the future and don't have the slightest hesitation in recommending your services.
Sent in by Lee Bruce
Hertford, Hertfordshire, 17 January 2019
Steve is a pleasure to deal with, he never stresses no matter how many challenges you throw at him! I asked him a number of times for changes to our potential booking, Steve just took it in his stride.
Sent in by Julie Newburn
Lytham St Annes, Lancashire, 20 September 2018
Friendly service and prompt to get back to me. Steve has organised my whole trip to Australia via Singapore and I am looking forward to all the excursions he has booked for me. Would definitely recommend to friends and family
Sent in by V Cooper
Cheshunt, 19 September 2018
Brilliant. Always on the end of the phone. Every worry taken away and a fantastic holiday was had by all. Thank you.
Sent in by Sophia Severn
Ingatestone, Essex, 06 September 2018
We have had the best holiday in Crete, it was everything you said it would be and more! From start to finish, we really didn’t want to come home, Thank you! You pulled it out the bag again. Can’t wait to see what you come up with next year!
Sent in by Thomas Booth
Lytham St Annes, 27 August 2018
We have just returned from a fantastic trip to Australia with a stopover in Singapore on the way back organised by Steve. Steve did a brilliant job of finding the best flights, hotels and activities to make this a truly once in a lifetime trip. After initially contacting Steve and giving him our ideas he put together a quote and then discussed with us all the details and tailored it to meet our requirements. Once we had found the perfect combination, Steve handled all the booking and shortly before departed we received a folder containing all our documents and details of activities. Steve checks you onto flights in advance and all transfers are always ready and waiting when you arrive. All the transfers Steve organised were first class with clearly excellent companies. When we arrived at each of our hotels we found a note from Steve along with some chocolates. Steve also contacted the hotels in advance to ensure there were no flowers as they can badly affect my wife's asthma. All the activities Steve booked were excellent too, we were collected promptly from our hotel and had fantastic days out. We have booked several holidays with Steve now and they have all been a great success and incredibly simple. Steve cannot do enough to help and will always go the extra mile to ensure you have a great time. I cannot recommend booking holidays with Steve highly enough. Thanks again Steve! The Booth family
Sent in by David Cafferty
Welwyn Garden City, 23 August 2018
We have booked four holidays with Mr Fletcher, this is because we can ring him up and say what we fancy doing or where we would like to go. He delivers higher quality than we have asked for and is always within budget if not lower. His customer care is exceptional and we think Steve Fletcher gives fabulous advice and organises everything so efficiently we just have to turn up on time. Since discovering his skills we have recommended him to friends and family who also rave on about how great he is. We will continue to use his services. We are already planning our holidays with him for next year - we are still buzzing from this years.
Sent in by Vicky McManus
Bristol, 14 August 2018
Steve made it fun and easy to select and boo our recent holiday to Jersey. He understood our requirements and filtered our options to make selecting the right holiday so much easier than normal. I highly recommend Steve and this service and wouldn't hesitate to use his services again.
Sent in by Jayanne Young
Royston, Hertfordshire, 14 August 2018
Just wanted to say thank you so much for putting Madi and my flights together, I know it was a headache with the changes etc. but it all worked out perfectly. To say I was reluctant to put a 12 year old on a plane on her own from the US, is an understatement but your perseverance paid off and all ran like clockwork, the only issue I have is she is planning next year’s visit and it has to take in new areas. Thanks again Steve, once again you are a STAR!
Sent in by Emma Parlow
Welwyn Garden City, Hertfordshire, 10 August 2018
Just a note to say thank you for arranging our fab holiday. The apartment was superb, very clean and spacious. Lovely pool with plenty of sun beds. It was very central to Disney and Universal. Would highly recommend. Great flights with BA and super car hire. Wonderful time, thank you for the postcard. Will take a few years to save but fancy California in a few years so will be in touch. Thanks again.
Sent in by Sian Newman
Hertford , 02 August 2018
Thank you Steve, we visited two lovely cities. Everything from you run perfectly. The flights, transfers and hotels were what we asked for and lived up to that. Yes, we did have a problem with Ryanair coming home, but, that was uncontrollable to anyone. We will be back soon to book our next holiday as now we know the service we get it’s unbeatable. Thank you so much .
Sent in by Lesley Louis
Cheshunt , 10 July 2018
From start to finish the whole process was stress free Steve was charming professional and just made the whole experience perfect! We had a fab holiday and The special touches made it more exciting! A massive thank you to Steve I will be back again and again! You've got a customer for life now I could never go back to booking online independently. Totally recommend Steve to all my friends and family. Thank-you!
Sent in by Annette Hogan
Harlow, Essex, 02 July 2018
Just a quick note to say thank you for organising our holiday – you did a wonderful job and we absolutely loved the thoughtful welcome note on our arrival and the bag for liquids. We had a fabulous time in Sissi and would recommend the Castello Village Resort to anyone, a real find, great location, small village, lovely staff, food was excellent – borne out by the fact that none of my work clothes fitted when I got back to the UK - can find no fault with the hotel. Would definitely go back again at some stage in the future. Once again, thanks for all your great organisation!
Sent in by James Smith
Frinton On Sea, 29 June 2018
It was our first big holiday with our baby and we were at a bit of a loss when it come to finding somewhere that suited all of us as a family. Steve spoke to us and gave us as many options as possible whilst honing down to an ideal destination. Once flights and hotel/destination was picked Steve did absolutely everything for us and i mean everything, it was the least stressful holiday we've ever been on. Nothing to worry about apart from remembering our passports! The other big benefit is having someone show you what place are out there that were suitable for our needs. The hotel that we ended up staying at we couldn't find when we were looking for ourselves and it turned out so so perfect for our daughter. All in all a great experience ensuring we had a lovely holiday! Many thanks Steve
Sent in by Frank Cafferty
Hatfield , 21 June 2018
Steve thank you so very much for everything you did to make sure our trip to Nashville, Kentucky and Graseland Tennessee was a triumphant success. The British Airways flight was the best with an extremely good service, and excellent food and drink, I could not fault it! We could not have had such an amazing holiday without Steves help as usual. Thanks again Steve, Frank and Bernadette.
Sent in by Nick Blatchley
Hoddesdon, 19 June 2018
Visiting Iceland had been my dream holiday for a long time, and it was vital for me that it turned out well. I've known Steve long enough to trust that he'd provide an excellent service, and I wasn't disappointed. Steve took a lot of trouble to establish what I wanted from the holiday and what kind of budget I had, and he made suggestions and recommendations from his vast experience. When his first quote was slightly more than I could manage, he very quickly found a way of reducing the cost without any real loss of quality. Steve also established everything I'd need to make the holiday go smoothly, even to checking me in on my outbound flight. It was reassuring to know I could contact him at any time on holiday, via phone or app, and that he could call on the resources of Travel Counsellors to sort it out. It turned out to be unnecessary, though, since everything was so well arranged that it went like clockwork. I wouldn't hesitate to recommend using Steve's services for anyone who wants a personally tailored holiday that can be enjoyed without any need for worry.
Sent in by Howard Thomson
Broxbourne, Hertfordshire, 18 June 2018
Steve our travel counsellor was very helpful in finding our holiday package to Cádiz. Nothing was too much trouble and he went the extra mile in giving us additional information regarding the hotel, taxis services to and from the hotel. Very pleased with his service. Would recommend him to my friends and family.
Sent in by Verena McGuinness
Houghton, Cambridgeshire, 02 June 2018
Steve is very helpful when booking holidays, the knowledge he has is second to none. If Steve is not sure of a question you have asked he will find out and always rings you back to update. The professional approach that Steve takes is first class, and will always go the extra mile to make sure his clients are happy. We have booked numerous holidays far and wide plus two world cruises and Steve is brilliant at getting the best deal., Thank you Steve for making our holidays so enjoyable. Keep the good work up!
Sent in by Helen Khan
Enfield , 31 May 2018
Steve has been extremely helpful and patient when helping us to arrange our holiday. Everything went like clockwork- no having to struggle with technology. Steve provided the personal touch which for me is important and reassuring. Always a prompt and pleasant response. I will recommend Steve to family and friends.
Sent in by Andrew Gerrie
Colchester, Essex, 17 May 2018
Professional, first class, nothing is too much trouble attitude, it’s exactly what you need to help take the stress and worry out of your holiday.
Sent in by Laura Blacklaws
Stotfold, Bedfordshire, 10 May 2018
Steve is incredibly friendly, approachable and professional and really helped us choose a post-Christmas city break at the end of 2017, taking our budget and flight times into account and making suggestions that we'd not even thought of. We're now using the Travel Counsellors Wedding Gift Registry service for our honeymoon and we've also asked Steve to find our mini moon destination too!
Sent in by Liz Neale
Wirral, 08 May 2018
We have recently returned from our very first family holiday with our 8 month old baby to Albufeira Portugal. Steve worked really hard to ensure all of our needs and requests were met. The apartment selected was great - exactly what we needed to ensure our baby was comfortable and well fed! The location of the accommodation was good - exactly half way between the old and new town and right next door to a large supermarket. We had a great week, visiting the beautiful beaches and eating out in lovely traditional restaurants. I love going away knowing that Steve has everything sorted for us and taken away all that stress and worry! Thanks Steve!
Sent in by Hazel Dorrington
Ware, Hertfordshire, 01 May 2018
We have just arrived home after a wonderful holiday. Thank you for all your organisation. Flights, ferries, and transfers worked like clockwork and took the worry away from us. The room on Gomera at the Jardin Tecina was wonderful and the hotel and trips surpassed expectations. Thanks again Steve and I will definitely continue to recommend your service at every opportunity.
Sent in by Susi Golding
London, 28 April 2018
Steve listens carefully to your requirements and comes up with great suggestions. He is unfailingly professional and makes organising a holiday simple and less time-consuming.
Sent in by Mike Lyons
Marple , Stockport, 25 April 2018
We have just returned from a wonderful holiday to Australia. Once again Steve organised flights and accommodation for us. The hotels en route in Dubai were very good and central to our needs. The flights with Emirates were excellent and Steve arranged extra leg room on the Dubai - Sydney leg which allowed us to stretch out. He also arranged our visas and did all our check-in for us . It's always a pleasure dealing with Steve as he goes the extra mile to make sure all our needs are catered for. Thanks again Steve.
Sent in by James Gerrie
Essex, 24 April 2018
Steve helped me organise a birthday surprise getaway to Pisa. He organised, flights, hotel and gave me great advice on how to get about. The surprise city break went to plan and was a great trip away. The recommended hotel was in a great location and central to the main city centre and main attractions. Thanks again Steve for another great city break.
Sent in by Selina Hector
WGC, 19 March 2018
Steve organised our honeymoon for us and everything went smoothly. When Ryanair pulled our flight, Steve booked us onto another. When we had to amend our airport parking, Steve fixed it. If we had a question, Steve answered it immediately. The connection to all these was Steve! A couple of weeks before the wedding, we received post from Steve which was all our travel documents including our boarding passes which was amazing as we were not frequent fliers and all a little alien to us (which Steve knew about)! The good luck card for our wedding was also such a lovely touch; it made us feel like we were more than just a booking on the customer list. I would not hesitate to recommend Steve to anyone who wishes to have their travel/holiday arranged for them in a professional but caring, sensitive way. Thank you Steve from J&S.
Sent in by Lee Barfoot
Shefford, Bedfordshire, 05 March 2018
We just wanted to drop you a quick line to say a big thank you for those little extras that you arranged during our break. The Bajan goodies in the Ocean Two room, the bottle of champagne waiting for us in our cabin on the ship and the welcome back postcard waiting for us upon our arrival back home. We had a fantastic time, created many fabulous memories and those little extras just completed the holiday. The champagne particularly was very enjoyable; we sipped it as they raised the sails to the music Vangelis' Conquest of Paradise on a balmy evening while we sailed away from Barbados to start the cruise. Magical! We would like to thank you for your help in making this trip possible. Getting ahead of ourselves, but how are you on Canada?
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01992 878350
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
15 December 2018
I stayed at the Alkyon Hotel close to the Harbor on the edge of Skiathos Town. It has an outdoor swimming pool and sun terrace, a bar offering drinks and snacks, a roof top terrace where breakfast is served with stunning views over the harbour. A comfortable hotel with Greek hospitality. Turn right when leaving the hotel and its just 5 minutes’ walk to the centre of the bustling but chic Skiathos town. It’s well worth spending some time wandering around Skiathos Old Town, admiring the architecture and sniffing out trendy boutiques in the narrow backstreets. I initially...
20 June 2018
I stayed at the simple taverna style Lara hotel located in the picturesque village of Lourdata. Situated on a hill this comfortable small hotel boasts Greek hospitality, an outdoor swimming pool and sun terrace with a bar offering drinks and snacks. The long and sandy Lourdas beach in Lourdata attracts plenty of tourists and locals due to the exceptional location and the crystal-clear waters. There are plenty of sunbeds and umbrellas for rent, water sport facilities, beach bars, mini markets and many taverns and restaurants. Wherever you choose to stay you will be spoilt for choice when it comes to the...
03 August 2017
People ask why they should book with me over another travel provider, this blog from one of my customers shows the type of experience you get when you book with me - and how I’ll always go the extra mile to create something really special for you and your family. "When I wanted to propose to the love of my life I knew that I had to find something really special to mark the occasion, I searched for weeks and tried to find a luxury location with the accommodation that was right for us. I looked everywhere I could but kept...
08 April 2017
My first stop was Antigua where I stayed at the adults-only Pineapple Beach Club. The hotel is situated on a stunning stretch of white sand beach and has the reputation for being among the friendliest and most authentic all-inclusive resorts in Antigua. The hotel offers five dinning locations, three bars, two freshwater pools and complimentary non-motorized watersports and a spa. I hired a car for a couple of days which is well worth doing and drove all over the island stopping to view some of the breathtaking scenery and beaches that vary in size and seclusion and to carry out some...
21 April 2016
Cork and Killarney: The emerald Isle - highly recommended for a short break or longer stay. Having previously visited Dublin twice, I wanted to try somewhere different in Ireland. I flew from London to Cork and collected a car at the airport and spent two nights in Cork, a city which is steeped in history. Ireland's third- largest city began life as an island and now spans both banks of the River Lee, with watery channels running beneath some of its main thoroughfares. The best way to experience this hilly southern seaport is on foot, following the signposted walking tour...
04 October 2013
Barbados is the gem of the Caribbean Sea. It is one of my most visited and favourite destinations! Just 21 miles long by a smile wide (14 miles), this paradise island with palm trees swaying in the tropical breeze, coral pink and white sand beaches all washed by the emerald and turquoise warm waters of the Caribbean has something for everyone! Having gained its independence from Britain in 1966 it still keeps a lot of its British heritage. Made up of 11 parishes, the island is affectionately referred to as “Bimshire” or “Little England”. I have found Barbados and its people...
15 September 2013
I stayed in the luxurious 5-star Gran Bahia Principe Esmeralda. The hotel is part of the Bahia Principe hotels and resorts made up of hotels in Punta Cana, Bavaro, Amber (adults only) and Esmeralda. When staying at Esmeralda, you get access to the facilities of all the other properties, which include pools, bars and a la carte restaurants. The hotel fronts a tropical beach of white sand lined with palm trees that is lapped by the warm turquoise Caribbean Sea. It has a main pool near the beach with music and entertainment and another quieter pool further back. The...
15 November 2009
Following a superb overnight flight with SriLankan Airlines we arrived in Colombo, the island's capital. Here I began my one week’s tour around this fascinating island. First stop was Habarana and I checked into the 4* Cinnamon Lodge. From here, we had a trip out to climb to the top of Sigiriya Rock Fortress, stopping partway up to have a look at the cave paintings. On the rock’s summit are the ruins of the King’s Palace, bath and terraces with amazing views for miles looking out over the fascinating countryside, in the distance I could see a herd of...