Based in Hertford

Steve Fletcher

It's Nice To Meet You

Hello, I’m Steve, and I’d like to thank you for checking out my webpage.

My love of travel, combined with over 30 years in the industry, puts me in an ideal position to arrange the perfect holiday for you. I’ve travelled widely and have a personal knowledge of many destinations, and I combine that with a level of service you’ll rarely find.

As a Travel Counsellor, my passion is helping people to have holiday experiences they love as much as I’ve loved mine. Whether you want a once-in-a-lifetime holiday, a family break in the sun, a honeymoon to remember, or an intimate romantic getaway — my experience and service are at your disposal.

My award-winning brand of service gives you peace of mind, whether it’s from knowing your holiday’s 100% financially secure, the hassle-free preparations, or the confidence that I’ll painlessly sort out any issues that may arise while you’re away.

My comprehensive service covers all the extras you might need, from booking airport lounges, hotels and parking to transfers and car hire at your destination. I can help with visas and advance airline passenger information, and I’ll sort out any special arrangements with the accommodation or reservations at local restaurants in resort.

So, I’m sure you’re asking now, how much is all this personal service going to cost you?

The answer’s nothing. I don’t add an extra charge to book your holiday, any more than a travel agent or tour operator does. The difference is, you can phone me any time, and you won’t be put on hold or get passed between staff. You only deal with me — in person, if you prefer, and at your convenience — and my passion is not only to meet your expectations, but to exceed them.

I offer independent, unbiased advice. Although I sell standard tour operator packages, I also have hundreds of flight, accommodation and transfer alternatives at my fingertips. The award-winning technology Travel Counsellors has pioneered lets me tailor everything to suit your needs, often below the standard price, and every penny is 100% protected by our unique financial trust.

I've been lucky to have travelled extensively, on cruises and city breaks, giving me personal knowledge of many of the destinations I offer in Europe, Asia, Africa and the Americas.

96% of my customers say they would recommend me to their family, friends and colleagues. If you want to join them, phone or email me at your convenience and let me help you turn your holiday and travel dreams into a reality!

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

KALKAN – Where West meets East

28 September 2020

Having sent numerous customers to this enchanting holiday spot I have been wanting to visit Kalkan for longer than I remember and I was not disappointed. The town has so much charm and character and the local people are wonderfully friendly, warm and inviting. I stayed at the Samira Exclusive hotel in the heart of the old town that had marvellous views over the bay. Kalkan has a unique cosmopolitan feel that draws back discerning visitors year after year. For me there were too many wonderful things to do and see to mention so here are some of my favourite that I spent whilst I was in and around Kalkan... apart from just lying on the sun lounger enjoying the Mediterranean sunshine of course. I loved sampling and enjoyed the amazing Turkish and international cuisine in stunning surroundings on roof top restaurants in the town, by the harbour and in simple street cafés. With over 150 places to eat you really spoilt for choice. There are many places to relax over a cocktail, a glass of wine or an iced coffee. Chic cocktail bars, quaint coffee shops or the one and only Shades Lounge Bar which was one of my favourite places for a pre-dinner drink. Browse the many boutiques and gift shops, watching old traditions come alive with stunning objet d’arts being created while you look on. For a different shopping experience try Kalkan market every Thursday where you can pick up your pashminas, herbs and spices or just a box of freshly made Turkish delight. Take a boat from the harbour to one of the many beach clubs. I loved my visit to Zest beach club which was great for sunbathing, swimming and water sports and a lovely lunch overlooking the Bay. A must is a day trip from the harbour on a traditional Gulet. Swim and snorkel in the clear blue waters, take a mud bath on one of the small beaches, enjoy an amazing Turkish spread for lunch and chug back into the harbour at around 5.30pm feeling completely chilled. Just minutes from Kalkan are two of the most stunning beaches in Europe. Patara and Kaputas. Patara has 18 miles of golden sand right on the edge of the ancient ruins of Patara. A conservation area which prohibits any sort of development, this is also breeding ground for loggerhead turtles. I loved the beautiful Kaputas Beach a very scenic short bus ride around the mountain from Kalkan. Kalkan being at the foot of the Taurus Mountains, there is stunning scenery inland. You can hire a car making stops to admire the views. There is so much on offer so if you’re feeling inspired, get in touch for many more ideas of things to do. For more information and advice of this or any other destination, please give me a call.

SKIATHOS - The Aegean Paradise

15 December 2018

I stayed at the Alkyon Hotel close to the Harbor on the edge of Skiathos Town. It has an outdoor swimming pool and sun terrace, a bar offering drinks and snacks, a roof top terrace where breakfast is served with stunning views over the harbour. A comfortable hotel with Greek hospitality. Turn right when leaving the hotel and its just 5 minutes’ walk to the centre of the bustling but chic Skiathos town. It’s well worth spending some time wandering around Skiathos Old Town, admiring the architecture and sniffing out trendy boutiques in the narrow backstreets. I initially missed the most charming tavernas and shops in Skiathos because I didn’t get off the main drag, so I can’t stress strongly enough how important it is to get lost in the laneways. Another must-do in Skiathos Town is a night at the open-air cinema, which shows new releases as well the movie that put Skiathos on the map. The Mamma Mia! Movie Night, held 3 times a week, is not just a cinema experience but is a raucous night out where audience participation is positively encouraged, although obviously not during the talking bits! Turn left from the hotel for an array of superb quiet restaurants by the water’s edge. All the beaches on Skiathos can be reached by local bus, bus stops 1 – 26 with Koukanaries (voted one of the best beaches in the world) and Banana beach being the furthest at bus stop number 26 but still less than 45 minutes away from Skiathos Town and a bargain at just 2 euros pp each way. Other than the bus a good way to see the island is by hopping on a boat. Boat trips, departing from Skiathos Town, tend to take you to a couple of the beaches but one I visited was Lalaria, a gorgeous pure white stone beach that can only be reached by sea. To explore the lush interior and some of the old monasteries on the island hire a car and head inland. Olive Thea Restaurant is a great place to enjoy home-cooked food with incredible views – and they even offer free transfers from your hotel if you’d like someone else to do the driving. Another must is to visit Skopelos which is the largest and greenest in the Sporades with lush pine-covered mountains sweeping down to sheltered beaches and coves. It is simply beautiful and traditionally Greek, one of the main reasons why it was chosen as a location for the blockbuster movie ‘Mamma Mia’. Just a short trip (45 mins) by hydrofoil from Skiathos brings you to the main town and harbour of Skopelos. Seven white churches and white Pelion slate roofed houses, cascade down the hillside from the ruins of the Venetian castle above. The old town is a maze of quaint cobbled streets and steps, with virtually a church on every corner – there are 125 in the town alone. The bustling harbour front is very cosmopolitan with cafes, bars and tavernas and a large selection of restaurants invite you to taste the traditional cuisine and local fish and produce. For more information and advice of this destination, please give me a call.

KEFALONIA - Stunningly beautiful Greek Island

15 December 2018

I stayed at the simple taverna style Lara hotel located in the picturesque village of Lourdata. Situated on a hill this comfortable small hotel boasts Greek hospitality, an outdoor swimming pool and sun terrace with a bar offering drinks and snacks. The long and sandy Lourdas beach in Lourdata attracts plenty of tourists and locals due to the exceptional location and the crystal-clear waters. There are plenty of sunbeds and umbrellas for rent, water sport facilities, beach bars, mini markets and many taverns and restaurants. Wherever you choose to stay you will be spoilt for choice when it comes to the beaches of Kefalonia. The biggest of the Ionian Islands, Kefalonia is as diverse as it is vast. From the farmland and vineyards of the Paliki Peninsula, to the sheer cliffs and rocky shoreline of the north, this island is filled with surprises. Kefalonia is extremely mountainous with many natural sites and quaint towns that are spread out across the island. In my opinion, having a car is a must to see all the wonderful places on offer which I did. The capital city of Argostoli has some lovely plazas, numerous cafes and restaurants, walking streets and a waterfront promenade which is a great place for a stroll. There’s a footbridge (The De Bosset Bridge/Drapano Bridge), which connects Argostoli with the opposite side of the bay. This bridge is the largest stone bridge over a sea in the world and is a great place for a walk in the late afternoon. If you’re lucky, you’ll be able to spot some loggerhead turtles in the water, as well as many sea birds. I was absolutely blown away by Myrtos Beach and the seaside towns of Assos and Fiskardo. These truly are some of the most amazing spots in Greece. Rounding the final bend on my drive to Myrtos Beach, I slammed on the breaks and brought the car to a screeching halt. Below me was the beach I had heard so much about. The water was so incredibly bright and neon, that it seemed as though there was a spotlight below it, illuminating the sea! There was hardly any sand, but the rocks were blindingly white, and the sheer cliffs backing the beach only added to its beauty. I had to stop and have a dip in the powder blue water before heading off. Moving further north along the scenic coastline, I arrived at Assos. This colourful, quaint village is one of the most picturesque spots I’ve seen. With just 100 inhabitants, the Venetian-styled village is a great place to spend a lazy afternoon – which is exactly what I did. Vines and flowers cling to pastel-coloured homes, low-rise buildings line the waterfront promenade and quiet little lanes provide a shady stroll. There is one small bay here with crystal-clear water and a couple of restaurants. This is the perfect spot for cooling off after hiking to the remains of the nearby 16th century Venetian Fortress. After lunch at one of the many tavernas by the water’s edge, I made my way to the very northern part of the island to the more upscale sailing village of Fiskardo, which was lucky to escape damage from the 1953 earthquake (the rest of Kefalonia didn’t fare so well). Well-known by sailors and yachties, this beautiful village is becoming more popular with tourists as well. The construction of hotels and a shopping centre uncovered numerous, well-preserved remains from the Roman era – including graves, a bathhouse, a theatre and homes. Kefalonia is large, mountainous and very diverse. There are numerous towns, beaches and sites to explore. To really get a feel for the magic of this Ionian Island, make sure to give yourself time, at least a week. For more information and advice of this destination, please give me a call.

MALDIVES, SRI LANKA & SEYCHELLES from proposal to honeymoon

03 August 2017

People ask why they should book with me over another travel provider, this blog from one of my customers shows the type of experience you get when you book with me - and how I’ll always go the extra mile to create something really special for you and your family. "When I wanted to propose to the love of my life I knew that I had to find something really special to mark the occasion, I searched for weeks and tried to find a luxury location with the accommodation that was right for us. I looked everywhere I could but kept going round in circles and wasn't sure about connecting flights, itineraries or any of the details that were needed to make the trip go smoothly and with that touch of extra class, I was looking for. This is where Steve came in! After a friendly chat and explaining what I was after Steve went to work and in no time at all had the most amazing, bespoke, luxury holiday on an island in the Maldives organised for me. Even down to the smallest detail of which room we wanted and how I was going to propose, liaising with the staff on the island Steve completely reassured me that everything was taken care of. From the moment we left the airport in the U.K. we had absolutely nothing to worry about! We had the most incredible time - the flights, the transfers, the accommodation and the entire holiday was absolutely faultless from start to finish. We had a personalised greeting from Steve in our room and felt confident that at any point should we have any concerns we could reach Travel Counsellors if we needed to... but we never needed to. Two years later when we were due to be married we found ourselves in a similar situation about the honeymoon and without hesitation spoke to Steve. Again Steve pulled together a bespoke trip for us. We wanted to experience adventure but also relax and so we had the most incredible 3-week package put together for us. Ten days touring across Sri Lanka seeing the amazing people, culture and scenery, going on safaris to see wild leopards and elephants and then flying to a private island in the Seychelles to our honeymoon suite with a private beach to relax with fine dining and luxury in style! Just as before... perfect from start to finish! We had 7 fights and stayed in 9 hotels in total and every single step of the way went as smoothly as possible, even as far as room upgrades and congratulatory surprises everywhere we went! On both holidays neither my wife or I could possibly imagine anything that could have improved our experience, this is all down to Steve. His incredible attention to detail, thorough knowledge of the destinations and friendly professionalism. During the planning of both trips Steve would communicate regularly with me in every detail and when everything was booked he made the journey to us in person to hand us all our documents in a special leather wallet and go through everything and answer all our questions so we knew exactly what to expect and where to be at all times. If you want the perfect holiday and someone to ensure all the details are taken care of with the peace of mind that you are completely covered against any problems then speak to Steve at Travel Counsellors, first class service and a first class guy :) Marcus Dorrington, Ware, Hertfordshire.

ANTIGUA & BARBADOS Why visit just one island when you can visit two or more?

08 April 2017

My first stop was Antigua where I stayed at the adults-only Pineapple Beach Club. The hotel is situated on a stunning stretch of white sand beach and has the reputation for being among the friendliest and most authentic all-inclusive resorts in Antigua. The hotel offers five dinning locations, three bars, two freshwater pools and complimentary non-motorized watersports and a spa. I hired a car for a couple of days which is well worth doing and drove all over the island stopping to view some of the breathtaking scenery and beaches that vary in size and seclusion and to carry out some sight inspections of other hotels on the island that included Jolly Beach Resort, Sandals and passed by the stunning Blue Waters Resort (contact me for more details) Antigua is not as fully developed as some other Caribbean islands and has a relaxed culture that moves at a slow pace “Island Time”, the locals are very friendly and gladly welcome all visitors. If you’re looking to truly marvel at the island’s beauty, I suggest going to Shirley Heights (especially on a Sunday for live steel band music and delicious BBQ food) which undoubtedly has one of the best sunset views that the island has to offer. Tourists from all over the island arrive as early as 4:00pm to reserve a spot for the view. English Harbour is another great location to visit on the south of the island. The majority of establishments are a combination of outdoor clubs, bars and restaurants situated around the lovely harbour filled with yachts. For the shopper, there are numerous duty-free shops that line the harbour of the islands capital, St John’s. Nature takes its course on this beautiful island, if you like a perpetual Caribbean island-vibe, an array of intimate beaches and breathtaking scenery, Antigua will be your paradise. Next it was onto my favourite Caribbean island, beautiful Barbados (for details on Barbados see my other blog). My connecting flight was with Liat. (Leeward Islands Air Transport) the airline operates inter-island scheduled services serving 17 destinations in the Caribbean making multi-centre holidays in the region possible and highly recommended. This time I stayed at the newly opened Waves Hotel & Spa by Elegant Hotels. It’s a new kind of all-inclusive resort in the Caribbean, with a boutique modern designer feel. The hotel has rooms on three floors above the beach, and spa rooms across the road with a dedicated adults-only pool (there is a pool with cabanas that children can use located within the main hotel on the beach side of the property). There are three places to dine: Seascape, a Mediterranean-style eatery; Shiso, an Asian fusion restaurant (highly recommended!) and Kyma, a coffee bar and deli. As well as these restaurants you can take advantage of the Elegant Hotels dine around program that allows you to dine at up to 20 different restaurants at all six of the groups hotels on the island. The hotel offers a beach ambassador to serve you all the rum punches you need right on the sand. The emphasis is on being active, from Pilates instruction to beach meditation to complimentary spa treatments (and three complimentary rounds of golf, too). During my stay I visited a number of hotels, first being the relatively new Sandals hotel that opened in December 2013. The hotel is located on the stunning white sands of Dover Beach in the south of the island. I loved the exclusive touches of this newly opened Sandals, which include private soaking tubs on the balconies and patios, direct access into the lagoon style pool and a selection of 11 themed restaurants and bars. The lovely boutique Little Good Harbour Hotel situated in a quiet little fishermen’s village on the North West coast, offers luxurious holiday cottages amidst lush gardens with two swimming pools. For lunch I visited the hotel’s lovely restaurant with stunning views of the Caribbean Sea. The Fish Pot, I highly recommend a meal here even if you are not staying at the hotel. On Sunday I visited Little Good Harbour’s sister hotel The Atlantis Hotel. The hotel is located in Bathsheba, on the eastern coast and has just 10 guest rooms with fine food served in the hotel’s restaurant. On a Sunday it’s very popular with locals and visitors and I got to sample their famous West Indian buffet lunch serving authentic Bajan and Caribbean food with live music whist overlooking the Ocean. These two sister hotels offer a package called East meets West where you spend part of your holiday at each hotel experiencing the contrast of the exclusive west and rugged east coasts of the island. Ocean Two is a smart welcoming resort with poolside lounges adjacent to the beach. This apartment style hotel is located in the famous and convenient St Lawrence Gap on the south coast with its many restaurants and bars. For more information and advice on either of these destinations, please give me a call.

CORK AND KILLARNEY The emerald Isle

05 April 2017

Cork and Killarney: The emerald Isle - highly recommended for a short break or longer stay. Having previously visited Dublin twice, I wanted to try somewhere different in Ireland. I flew from London to Cork and collected a car at the airport and spent two nights in Cork, a city which is steeped in history. Ireland's third- largest city began life as an island and now spans both banks of the River Lee, with watery channels running beneath some of its main thoroughfares. The best way to experience this hilly southern seaport is on foot, following the signposted walking tour past St Finn Barre's Cathedral and the riverside quadrangle of University College up the hill to red and white Shandon Church. Along the way, you'll meet plenty of the city's talkative residents. It has a reputation for being one of Europe’s hippest cities. Built on islands in the River Lee, the many bridges give the city a continental feel which sits elegantly with the Georgian grandeur of its successful past. I then drove the 85km southwest in just over an hour from Cork to the wonderful authentic town of Killarney. Killarney is a town on the shores of Lough Leane in southwest Ireland’s County Kerry. It’s a stop on the Ring of Kerry scenic drive, and the start and finishing point of the 200-km Kerry Way walking trail. The town's 19th-century buildings include St. Mary’s Cathedral. Across the bridge from the cathedral is Killarney National Park. Victorian mansion Muckross House, Gardens & Traditional Farms sits in the park. The town is an absolute delight with its horse-drawn carriages that offer a tour of the town. The compact town is very walkable and it's great to sample a few pints of Guinness in one of over 60 of Killarney’s famous singing pubs. Killarney is a great base to stay to embark on one of Ireland’s most popular scenic drives – The Ring of Kerry, a winding road between the mountains and Atlantic coastline, stopping at the colourful village of Sneem and viewed the Three Lakes of Killarney from Moll’s Gap. I was amazed at the beauty of this drive, viewing the beautiful green mountainous countryside and the coast passing beaches of pure white sand and the clear blue water of the sea. The following day it was the Ring of Dingle, another stunning coastline. The Dingle Peninsula is ringed by sandy beaches and craggy cliffs. Inland are rolling hills and mountains, including 952m Mount Brandon. The region’s an officially recognised bastion of Irish language and culture. Dunmore Head, mainland Ireland’s easternmost point, has views of the Blasket Islands, famous for Irish-language memoirs documenting rural life in the 1800s and 1900s. I stopped en-route in the town of Dingle for lunch. Framed by its fishing port, the peninsula's charming little 'capital' manages to be quaint without even trying. Many pubs double as shops, so you can enjoy Guinness and a singalong among screws and nails, wellies and horseshoes. It has long drawn runaways from across the world, making it a cosmopolitan, creative place. In summer its hilly streets can be clogged with visitors. Following lunch, I took a boat trip out to see Fungie the Dolphin. Fungie is a wild Bottlenose Dolphin, no one is quite sure of his age but he has been here for over 30 years and the experts tell us he has a lifespan of between 40 and 50 years. He is about 13 feet in length and weighs around 250kgs. The media named him in the early years and although there is no meaning in the Irish language for the word ‘Fungie’, it does suggest he is a Fun-Guy. People from all walks of life, from all over the world have come to Dingle especially to see Fungie. Many people decide to become one with nature and meet with Fungie in his own environment, including a number of celebrities. For more information or advice on this wonderful destination, please give me a call.

BARBADOS Gem of the Caribbean sea

07 October 2013

Barbados is the gem of the Caribbean Sea. It is one of my most visited and favourite destinations! Just 21 miles long by a smile wide (14 miles), this paradise island with palm trees swaying in the tropical breeze, coral pink and white sand beaches all washed by the emerald and turquoise warm waters of the Caribbean has something for everyone! Having gained its independence from Britain in 1966 it still keeps a lot of its British heritage. Made up of 11 parishes, the island is affectionately referred to as “Bimshire” or “Little England”. I have found Barbados and its people to be one of the friendliest places I have visited. From self-catering studios to five star deluxe hotels and from fast food outlets to gourmet restaurants the island is diverse and appeals to everyone. I have stayed in many hotels including The Club Barbados Resort and Spa – Adults only and Tamarind by Elegant on the west coast and Couples Barbados – Adults only and Turtle Beach by Elegant on the south coast. I also have first-hand knowledge of many other accommodations including self-catering. My must do’s include venturing out, hire a car and start exploring, they are driving on the same side as the UK! See sugar cane fields, plantations houses, rum shacks, just soak up all the sights. Visit the rugged East Coast reminiscent of Cornwall with the Atlantic Ocean crashing on its shores. The scenic Scotland district with the islands highest point, Mount Hillaby. North Point and the Animal Flower cave are amazing. See the beaches of the fun south coast where the Atlantic Ocean meets the Caribbean and the west coast, lapped by the calm Caribbean Sea. If you enjoy excursions try the Jeep safari that takes you off the beaten track or take to the sea for a relaxing day on a catamaran, or The Jolly Roger fun cruise and go swimming with the turtles. Take Sunday brunch at The Crane beach Hotel, whilst listening to a Gospel choir. Crane beach is said to be one of the top 10 most beautiful beaches in the world. Visit Oistin’s Friday fish fry for some tasty local fare, where you can learn how to dance like a Bajan. Don’t forget St Lawrence Gap with its abundance of restaurants and bars featuring local calypso and reggae bands. Stop off at a rum shop for a chat with the locals and have cool refreshing drink. And for cricket fans take a visit to the Kensington oval on the outskirts of the capital Bridgetown. Don’t go to Barbados without sampling, flying fish cutters, Macaroni pie, Bajan style pork chops, Banks beer and Rum punch. For more information and advice of this destination, please give me a call.

DOMINICAN REPUBLIC - The land of Merengue and Salsa

08 April 2017

I stayed in the luxurious 5-star Gran Bahia Principe Esmeralda. The hotel is part of the Bahia Principe hotels and resorts made up of hotels in Punta Cana, Bavaro, Amber (adults only) and Esmeralda. When staying at Esmeralda, you get access to the facilities of all the other properties, which include pools, bars and a la carte restaurants. The hotel fronts a tropical beach of white sand lined with palm trees that is lapped by the warm turquoise Caribbean Sea. It has a main pool near the beach with music and entertainment and another quieter pool further back. The rooms are beautiful with four poster beds, balconies or terraces and bathrooms fitted with a Jacuzzi. Staff cannot do enough for you; I would highly recommend this hotel. Getting out and about... - Mega trucks tour takes you out into the Dominican countryside and mountains. - See how people work on a sugar cane plantation - Visit a local school and a rural Dominican family house where you can see how people live For more information and advice on the Dominican Republic, please give me a call.

SRI LANKA The exotic isle

08 April 2017

Following a superb overnight flight with SriLankan Airlines we arrived in Colombo, the island's capital. Here I began my one week’s tour around this fascinating island. First stop was Habarana and I checked into the 4* Cinnamon Lodge. From here, we had a trip out to climb to the top of Sigiriya Rock Fortress, stopping partway up to have a look at the cave paintings. On the rock’s summit are the ruins of the King’s Palace, bath and terraces with amazing views for miles looking out over the fascinating countryside, in the distance I could see a herd of elephants bathing in the river. Then it was off to explore the ruins of the medieval capital Polonnaruwa, built in the 12th-Century by King Parakramabahu. The remains of the King’s Palace, which includes shrines, temples and dogobas, are well-preserved, as is the Gal Vihara containing rock sculptures of the Buddha. Kandy - We stopped off at this fascinating city to take in all the sights and made a visit to the Temple of the Tooth before ending the day off with a cultural show. We then set off into the mountains amongst the spectacular scenery as we passed colourfully dressed local people picking tea leaves. We stopped at a tea plantation and factory to learn more about the production of tea. Next day we continued through more amazing scenery and the mountains to Yala National Park. We then took a jeep safari and saw leopards and wild animals at the watering hole. We then drove to the old Portuguese and Dutch town of Galle stopping at the fabulous Fortress hotel for lunch. I would highly recommend a two-centre holiday spending one week touring Sri Lanka followed by a week relaxing in The Maldives. For more information and advice on these destinations, please give me a call.

My customer stories

Sent by Charlie Galley

Precise, efficient, organised - a massive help. Thank you.

Sent by Sonia Skinner

I've used Steve to book all our holidays for many years. His attention to detail is excellent and he will always go the extra mile. He will go to great lengths to tailor the holiday to suit your needs and expectations.

Sent by Mark and Viv Davies

We always get a fantastic service with Steve from the moment we tell him what kind of trip we’re looking for to actually it being booked, nothing is too much trouble he e-mail's straight back explaining what he is going to look into and then he puts a holiday itinerary together for us to look at. He is happy to make any changes to it where he possibly can and because he is so knowledgable he will always give us his best advice. We know we can speak to him anytime, we could not ask for a better professional quality service we would not go anywhere else to book our holidays. We hope Steve gets great recognition for all his hard work and for being such a great guy. Regards viv and mark Davies

Sent by Derek Allen

Friendly, nothing a problem, any issues are dealt with professionally and speedily. Gives you peace of mind knowing that you are covered.

Sent by Pippa Tallentire

Steve is an amazing travel counsellor. He is a good listener, intuitive and understands what we are asking for which always results in a great holiday. We have just returned from a fantastic extended trip to Japan, Australia and Vietnam and loved every minute of it but couldn't have arranged all the flights, hotels and tours without Steve's help and guidance.

Sent by Laura and George Eaves

Steve, Just a quick email to say thank you very much for your travel service and the overall planning of our honeymoon, we shall definitely be recommending your service to peers and family. We have had an amazing honeymoon, Costa Rica was a fantastic country to visit with fabulous tours arranged for us.

Sent by Jan Jacobs

Thank you for booking a lovely holiday for us apart from a few minor issues we had a lovely time.

Sent by Sue Beswick

Hi Steve Thanks for your email and we had a fantastic holiday! Everything went like clockwork and was very well organised. Our hotels were great and The Rocky Mountaineer, superb. Thank you for organising a wonderful holiday, Best wishes Sue

Sent by Vanessa Tilley

Another fantastically successful trip organised by Steve. Flights, transfers, accommodation. Steve listens and he ‘gets’ you as an individual. He takes the stress away of sorting stuff out. He understands your budget and what you want from a break and what you want to spend your money and don’t and then delivers. He makes things easy. Tolerates the anxiety of nervous fliers and travellers and replies at random times and is just reassuring. Another fab job - reliable, trustworthy and approachable

Sent by Kayleigh Gerrie

Once again another smooth, easy, no hassle holiday booked by Steve. Would never book a holiday without him!

Sent by Suzy Collins

Just returned from a holiday arranged by Steve to Malta. Can't recommend him enough as we had a problem with our luggage and he was straight on it to help us, that's what you get booking through him that you may not realise. Thanks Steve!

Sent by Laura Perkes

Steve is always happy to go above and beyond and spend the time needed to find the perfect holiday for us. His level of customer service seems to be a rarity these days, so it's even more memorable.

Sent by Robert Smith

Superb service, attention detail is spot on. Would highly recommend Steve

Sent by Caroline Ruane

Steve is always very helpful, friendly and quickly deals with any requests or queries. A great help and we've always had a great holiday booked through Steve!

Sent by Verna Harewood Sealy

Your service with the over and above attention to every detail is out standing

Sent by Catherine Bruce

A very speedy and reliable service. Steve knows us well and matches holidays to our needs. His responses to questions are always prompt.

Sent by Jenny Elwick

From our arrival at our Heathrow Hotel everything went to plan, thank you Steve. Even the little things, like the prepaid shuttle bus transfers took the pressure off us. We flew from Heathrow Terminal 5 on the day they were experiencing technical issues, we weren't aware until Steve messaged us to ask if we were alright (we were, it hadn't affected us, but we did appreciate Steve checking). We boarded the Celebrity Infinity Ship and set sail on a wonderful voyage around the Mediterranean. We visited some beautiful cities enjoyed fantastic food on the ship and enjoyed the entertainment. The service on ship was excellent as was Steve's. Booking through you Steve gives us great peace of mind and always a great experience. Thank you Steve, you really do go that extra mile, nothing is too much trouble for you. We appreciate the time and hard work you put into us having the most amazing holiday. We will be in contact soon with regards our next holiday. Thank you again Steve.

Sent by Vanessa Tilley

Steve has been totally brilliant to deal with. From sorting flights, transfer, car park booking, everything has been faultless. He was also on hand to answer random queries via email or text and could not have been more helpful, professional and patient if he had tried. All documents were provided in a handy neat little portfolio and everything worked like clockwork. I’m using him again for my 50th birthday trip and also plan to seek his expertise to book me a trip to Lisbon next year. In short, Steve is fantastic so give him a try and spread the joy.

Sent by Melanie Jackson

Steve was very helpful, knowledgeable and made booking very easy and stress free. Just looking forward to the honeymoon now thanks Steve

Sent by Tracey Fletcher-hood

Right from the start of planning our journey Steve was helpful and came up with a few suggestions for things to do. He listened to our needs and planned our itinerary to meet those needs. Everything was crystal clear in pricing. Our trip went fantastically smoothly thanks to Steve's attention to detail and knowledge. We will not hesitate to go back to Steve for our next trip.

Sent by Kay Hopkins

Had a fantastic holiday in Barbados thanks to Steve. From start to finish he tailored our trip, would definitely recommend him. Thanks again Steve see you soon for our next adventure

Sent by David Golding

Thank you Steve for making our holiday so special & organising all the trips that we wanted which made it so much easier for us you’re advise was spot on & we will definitely be using you in the near future

Sent by Derek Humphreys

Brilliant Mediterranean Cruise Holiday with my wife due to the excellent support and arrangements by Steve. Everything just went exactly to plan and meant everything was trouble free for us to just enjoy. Thanks Steve - really appreciated.

Sent by Tracy Bullot

Well what a personalised service!! Thanks so much Steve !! All my questions answered Singapore and Bali trip 2023 - couldn’t have done it without you. Personal touches appreciated too.

Sent by Michelle Horsman

Amazing service from Steve, very professional and found us the perfect holiday, cannot recommend him highly enough

Sent by Lee Brown

I recently booked a holiday to Japan with Steve and it was so easy it was incredible, all I told him was my budget, some of the places I would have liked to go and the types of activites i was into "some sights, not too many musesums, nice food and bars, nice hotels" and turned up to the airport. Everything was so easy, from hotel transfers, to train tickets, tour guides, hotel rooms. Everything was taken care of and was very easy to follow along with what I needed to do next. Its not the only holiday where all the worry is taken out of it and everything is so convinent. Steve really does make my life easier. Great job mate!

Sent by Jennifer Evans

Excellent service every time. We have always used Steve since he started with Travel Counsellors

Sent by Jennifer Evans

Excellent service every time. We have always used Steve since he started with Travel Counsellors

Sent by George Eaves

Steve was brilliant! Listened to exactly what we wanted and was very patient. Great communication secured us our perfect honeymoon

Sent by Suzy Collins

Just returned from our trip to South Africa and Zimbabwe arranged by Steve which has been no shorter than amazing. Starting in Cape Town seeing Table Mountain on a sunny day, Boulders Beach, taking in the history of Robben island and sun set wine tasting, then flying to Zimbabwe to Victoria falls ( our favourite bit ) and seeing elephants and hippos on zambezi cruise, from there to Johannesburg for 3 Safari game drives staying at Nedile Lodge in Welgevonden NP then onward to Sun City for sunbathing and golf All accommodation, transfers and arrangements were spot on and of exceptional high standard in every way considering the diversity of what we wanted to do everthing went on time and to the book. The partners you use in Africa really did all do a great job. Can't thank you enough Steve for making this trip the fantastic memory we wanted it to be and more!

Sent by Heather Gray

I have recommended Steve Fletcher to a number of friends and family and will continue to do so. Steve makes the holiday travelling experience stress free, I feel there's nothing I need to worry about because he has either done it for me already or is at the end of a phone to help if needed - as a solo traveller this is really important. Nothing is too much trouble and he always goes that extra mile. Repeated business from my friends and family speak volumes!

Sent by Alan Levy

This is not the first time I have used Steve to book a trip for me. On this occasion I wanted a surprise trip for my Wife to the Ice Hotel in Sweden. Having given Steve the task to look into this Steve did not disappoint me. The level of information, detail along with regular updates was amazing. The trip itself was out of this world and both my wife and myself had a wonderful time. We had one little hic up which resulted in us having to phone Steve whilst we were away and it was dealt with, within a couple of hours. I cant recommend Steve and Travel Councillors enough. Now just have to think where to next. Thank you Steve.

Sent by Laura Whitford

I've never used a Travel Consultant before, but will always use Steve in the future! He booked everything for our city break, and made it all so easy. Every part of our holiday ran smoothly, thanks to Steve listening to what we needed and wanted to do. I would highly recommend him for any kind of break!

Sent by Pat Lowen

Steve makes booking your holiday so easy and it really helps that he also recommends resorts and hotels too

Sent by Angela Urso

Could not recommend Steve enough - attention to detail is outstanding. Our trip to Vegas was seamless - I know if he could have ensured we actually won at the casino he would have! Will always use Steve for every trip and will recommend him to everyone!

Sent by Jenna Seager

I can’t fault the service provided by Steve, it took away any of the stresses involved with organising your own holiday. The hotel recommendation was spot on. Very family orientated hotel, clean, and friendly.

Sent by Nicola Broomhead

Steve is always super efficient and has fantastic customer service.

Sent by Elizabeth Neale

Hi Steve, just wanted to thank you for all your hard work in booking our trip to Paris last weekend. We had a fabulous time! The hotel was super, very clean hotel, in a great location and friendly staff with great breakfast! Thanks to you, we were upgraded to the ‘best room in the house’ with a balcony and a view of the Eiffel Tower and Sacre Coeur on the other side! We had a fabulous evening at Moulin Rouge - we were given a table right at the very front! What an amazing show! Transfers were perfect and made for an easy continuation of our journey. Thanks for everything! Liz & Richard

Sent by Pippa Tallentire

Steve can always be relied upon to put together an amazing holiday for you. He listens carefully and is very knowledgeable and helpful, does all the leg work for you and comes back to you quickly to answer any queries you may have. Can't recommend him strongly enough.

Sent by John Abraham

Steve has always impressed us by his ability to tailor a holiday to our requirements. Assisted by a team who have 'been there and done it' so that when we go away, we know exactly what to expect.

Sent by Laura Wing

Cannot recommend Steve enough! He's fantastic! It's so lovely to have a person to speak to when booking a holiday! His knowledge and reccomendations are invaluable. We love to book with Steve. He truly cares about your holiday and takes care to make as special as it can be. Whether it's a booking for a couple or a booking for a group of people, Steve will arrange everything and there is nothing that is too much trouble. Abroad or UK if you need a travel counsellor I cannot recommend him enough. We look forward to booking with you again soon.

Sent by Viv Davies

Well what can I say another fantastic holiday organised from start to finish by Steve his recommendations when we told him what kind of holiday we wanted a large booking for 11 of our family a big age range but Steve worked his magic once again worked hard and found us the perfect destination perfect flights fantastic hotel that ticked every box for every member of our family we received constant updates on our booking we received our fab travel pack and as always a lovely welcome home card was through the door on our return what fabulous service and we love the fact we have contact numbers that we can use if we needed to at anytime well we can’t wait to book our next holiday with Steve doing it with Steve takes away any hassles you get sometimes booking it yourself the service we have received is second to none and we recommend Steve to all our friends and family and would certainly recommend the holiday destination Steve deserves recognition for all his hard work professionalism and his wonderful knowledge of places around the world thanks again Steve regards viv and mark Davies

Sent by Joan Okere

I'm so glad I had Steve to plan my honeymoon trip for me and the hubby! We originally wanted to go to the Maldives, but Steve applying his expertise and knowledge flagged that the weather wouldn't be great for the period we wanted to travel (Monsoon season) and helpfully provided some amazing options based on our circumstances. We ended up going to Santorini (much to my delight as I've always wanted to go there) and Steve made every step of the booking process so easy for us! Steve was amazing to us and I couldn't recommend him more highly! A very personal touch was provided as part of his service and he even had a welcome gift and note waiting for us at the hotel and sent a postcard upon our return. Steve really cares about his customers and made us feel very valued! Thanks for being so amazing Steve and will definitely be using your services again

Sent by Sandra Southwell

Steve, thanks for all your hard work organising our Tour du Mont Blanc trip. It was an amazing holiday with lots of different parts needing to be pulled together! And thanks for responding quickly when we had a query whilst we were away (even though it was out of working hours) - much appreciated. Best wishes, Sandra

Sent by Lisa Grader

We recently booked ‘the Tour Du Mont Blanc’ hiking trip with Steve. He listened and understood how we wanted the holiday tailored to us and responded quickly to all queries. It was great to know he was in the background to sort any issues that arose, for example rearranging cancelled flights! It was a holiday of a lifetime and Steve was instrumental in this. He has a professional approach and I would definitely recommend his service to others. Thanks Steve.

Sent by Rochelle Perry

We had a lovely time in Futureventura and made some lovely memories. Everything was perfect and stress free. Thank you for organising this trip for us. We will definitely be booking something soon for next year

Sent by Andrew Brooke

It’s really simple to be honest. My partner and me have extremely busy work lives, booking a holiday was just impossible. I remembered a post that I’d seen from Steve on Facebook. Got in contact with that we wanted and our budget, Steve did the rest for us ! Absolutely perfect ! Access to villas we’d never get the chance to stay in as well as organising everything else for us. Such a lovely holiday and took all the pressure of us. Thanks Steve, from now on we’ll be using you for all out trips ! Thank you so much !

Sent by Sophia Severn

What can I say Steve Fletcher, you’ve done it again! Our holiday to Turkey was absolutely superb. The hotel, the room, the food and the location was all spot on and exactly what we asked for. It really is a personal service you offer. Thank you very much

Sent by Luigi Forgione

Such a lovely genuine person will help you out always puts customer service first

Sent by Penelope Peacock

It was an amazing experience from start to finish. Travelling on my own was worrying but Steve made sure everything went smoothly from the beginning of my journey to the end. I would highly recommend his service and will definitely use him again. Thank you Steve

Sent by Angelica Ferraro

Apologies for not replying sooner Steve. Thanks for sending all the documentation and for your excellent service! The whole experience was stress free and easy which is what I was looking for. I had no doubt in my mind that it would be as you were highly recommended by Ines. I look forward to doing business with you in the future and I would most definitely recommend you to family and friends. I look forward to hearing from you closer to our holiday. Once again, many thanks. Kind regards Lina

Sent by A Anonymous

We all live incredibly busy lives and I’d spent quite some time looking for a holiday that fitted with what we wanted as a family. It was just going nowhere and I was getting a little frustrated. I called Steve and explained what we were looking for as a family, the best decision I made ! Steve listened to what we were hoping for, offered suggestions and then came back with options which I though was fantastic. Steve has found us a lovely villa and the flights that work around us and our budget. Moving forward I would certainly contact Steve again to book all our future holidays, it just makes perfect sense. Keep up the great work Steve ! ??Muchly appreciated

Sent by Melissa Bowden

Myself and my partner went to Steve to book our honeymoon. Steve gave us a lot of helpful information for all our potential destinations. We went ahead and booked 2 weeks in Barbados. What a service! Steve was amazing, He was available at any time to answer any questions and he really went above and beyond! We are extremely grateful for the extra touches we received on our honeymoon and we will be recommending to all our family and friends! Thank you again Steve.

Sent by Frank Cafferty

Your service is the very best of the best every time and you are so helpful and efficient we have recommended you many times and will continue to do so. Thanks again for all your help. Frank and Bernadette.

Sent by Viv Davies

We have just returned from our dream holiday to sandals barbados it was for our 40th ruby wedding anniversary it was just living the dream from start to finish Steve was just amazing organising. booking our holiday for us he knew exactly where and what to recommend everything ran like clockwork from us leaving home to landing back home two weeks later nothing was too much trouble for Steve he was able to answer all our questions advise us of places to visit we can’t thank him enough it was simply a professional service from start to finish we are now looking forward to our next family holiday which we have also booked through Steve to Spain in august thanks again Steve

Sent by Janice Harmer

Steve could not have been more helpful, at this time when traveling has only recently opened up I felt that all my worries or concerns were taken away from me. Nothing was a problem, even when I had to change my flights due to me catching COVID Steve put me at ease and quickly dealt with all my change of arrangements. I can't recommend Steve more highly for all your travel needs. We will definitely be booking through Steve in the future.

Sent by Anne Ephgrave

Just want to say a big thank you for all the help and assistance given by yourself (Steve Fletcher). It took all the worry out of booking a holiday following two years of Covid. Any questions I had were always answered and always available for advice. Yea Will use again for future holidays..

Sent by Laura Khan

I use Steve and Steve only for all of my holidays and have already recommended him to family and friends

Sent by Amy Findlay

Steve was so lovely and friendly when helping us to choose the perfect honeymoon. He gave fantastic advise and was extremely knowledgeable regarding locations!

Sent by Stavroulla Evans

Steve always goes above and beyond to get you what you want.

Sent by Kayleigh Gerrie

Had an amazing honeymoon cruising the Caribbean, hassle free courtesy of Steve at Travel Counsellors. Everything went smoothly and he is always there for support when you need it. Wouldn't holiday without him!

Sent by Jenny Evans

I book all my holidays with Steve. His service is second to none and gives me complete peace of mind

Sent by Bernie Mole

It was great to be able to put the planning of an important trip for us into the hands of someone who knows what he’s doing! It was an extremely positive experience for us. We would definitely recommend Steve to organise your special trip.

Sent by Janice Harmer

Steve was so professional listened to my requirements, talked me through everything and booked exactly what I wanted. In a time that has been so unsettling with view to travelling although I am well travelled I feel very anxious about travel in general I felt I was in very good hands. Thank you.

Sent by Suzanne Collins

We recently returned from a holiday to Sweden including the Ice Hotel that you arranged for us. The whole of the itinerary was on time and went beyond expectations and really was the adventure we wanted. Thanks again with your help and support with regards to any of the covid travel requirements. We really had a great time! Suzy and James

Sent by Robert Smith

I wanted to mention that we had an absolutely fantastic holiday in the Maldives and I cannot thank you enough for your help. The service has been outstanding, our holiday was a trip of a lifetime. I have no hesitation in recommending you to my friends and family and myself and Josephine will definitely come to you when we next plan our adventure.

Sent by Phil Squires

My partner and I have just come back from the Maldives having booked through Steve. The whole experience has been a pleasure, from the perfect hotel he booked to the ease of using the myTC app. Especially during covid he has really made everything so easy and assuring. We would 100% be using Steve again for our next holiday.

Sent by Emily Sullivan

Steve arranged for me & my boyfriend to visit the Maldives this December (2021). The process from start to finish was seamless, he listened to our priorities for our budget and met them all. It was especially great during COVID and everchanging travel restrictions to know that he was on hand to keep us updated and assist. The holiday itself was the best I have ever been on, everything about it was absolutely perfect for what we had told Steve we wanted. We will be using Steve for all our bigger trips moving forward and recommending him to all our friends. Thank you so much Steve!

Sent by Verena McGuinness

Steve has excellent knowledge of the latest travel restrictions. His response to emails or telephone calls are prompt. We are going to Fuerteventura on Saturday choice of hotel was left to Steve, we trust and support him for our travel arrangements. We cannot recommend Steve highly enough. Travel Counsellors Customer Service is excellent, we would fully recommend Steve to our friends which we have done on numerous occasion.

Sent by Jenny Elwick

We went to Antigua on 19th November for 10 days, thinking when we booked all restrictions would be lifted. They weren't off course, in fact even more requirements were brought in, including a PCR within 48 hours of our return. Thank goodness for Steve, who contacted us to confirm the new requirements before our return, we were then fully aware of the requirements. We messaged Steve on the Sunday the day before our flight home and within the hour he returned our message clarifying our enquiry. When we arrived at the airport we felt in control (thank goodness). Steve organised our holiday down to our overnight stay in Gatwick the evening before our early flight, which included car parking. All documentation for our holiday arrived in good time and was accurate. The whole process was seamless and really put us in the mood for our lovely holiday. Steve's knowledge of Antigua helped us make the most of our time whilst there. We would not dream of booking a holiday without Steve as we felt very reassured that everything would be in place to ensure we had a fantastic holiday. And in this current climate we were confident if needs be we would get our money back or be able to transfer our booking quickly and easily. Thank you so much Steve we really did appreciate the excellent service you provided and will certainly be booking with you in future and recommending you to other travelers. .

Sent by Donna Distefano

A true definition of good customer service. I would highly recommend Steve Fletcher he took away the hassle leaving us with only one thing to worry about.. HAVING FUN . Thank you Steve, your expertise, customer service, professionalism and energy that you put in to make us happy was overwhelming. keep up the great work xx

Sent by David Irwin

Great service, very thorough and professional. We have already started recommending Steve to our friends!

Sent by Sophia Severn

Can’t thank you enough for booking and overseeing our holiday. Yet again you got it spot on. All our needs and wants were catered for (as usual) can’t wait for you to book next years adventure for us

Sent by Jenny Evans

I book all my holidays with Steve Fletcher as I am assured of first class reliable and friendly service. In Steve's capable hands I have no worries and am able to relax and enjoy my holidays with nothing to worry about..

Sent by Julie Allen

Booking with Steve was great. Very attentive and quick with his search for a great holiday for us. It added a personal touch when booking our holiday.

Sent by Valerie Fitzpatrick

Another fabulous holiday booked for next year to Sandals with our Travel Counsellor Steve Fletcher. Steve dose a great job, And travel counsellors were voted the best at looking after their customers when it all goes pandemic

Sent by Viv Davies

Steve always provides a speedy professional service. Steve is a very friendly and very knowledgeable person who is always willing to give advice to mark and I. Steve has obviously travelled a lot so he can recommend destinations and hotels. We always used to go to holiday shops before to book a holiday, not anymore our experiences booking with Steve has been simply the best and we will continue to book many more holidays in the future, thanks Steve.

Sent by Joel Miller

Steve provided an excellent service! I left it late to book a holiday but Steve saved the day, providing a number of suitable options and taking care of every aspect of the trip. He genuinely cared about finding the best resort and was quick, thorough and very pleasant to deal with. I will definitely be recommending Steve to family and friends.

Sent by Paul Nash

Steve was very helpful, nothing was too much trouble as we looked at different travel options. Once we had decided where to go it was all sorted out extremely quickly and professionally. Steve had helped our son by arranging flights to San Francisco on a student exchange in January 2020 and because of the service we had then we had no hesitation in contacting him to arrange our trip.

Sent by Carole Brown

I would recommend Steve 100 percent he always goes above and beyond the call of duty , I always know he is there should I have any problems

Sent by David Skinner

A special shout out to Steve Fletcher of Travel Counsellors for organising such a great trip to Australia and New Zealand. I think it was 12 different hotels/apartments, 9 car transfers, 3 different car hires, 2 rail journeys, 7 flights, 2 boat trips and umpteen trips out including a great tramway dinner. It all worked like clockwork - just the mischievous weather to contend with. Great job Steve. Thanks

Sent by Barbara Clark

You are helpful and you make it personal. Love dealing with you.

Sent by Laura Khan

Our first Sandals holiday, Sandals is the way forward, each dinning experience in the restaurants I would consider fine dining, the food was amazing! Sandals Barbados Staff were also excellent and really nice! The perfect holiday.. a big thank you to Steve Fletcher our Travel Counsellor who always exceeds our expectations

Sent by Alan Levy

Steve is extremely helpful in advising and coming back with suggestions when I have booked trips through him.

Sent by Jenny Evans

Nothing is too much trouble for Steve. He takes an enormous amount of pride in selecting superb locations and hotels. He always goes the extra mile, nothing is too much for him. All we have to do is sit back and enjoy ourselves.

Sent by Gerald Wald

I CAN'T fault about my holiday, from beginning to end. The details you provided, the car pickup and the Hotel, the bedroom and food was more than I expected. The entertainment and dance classes were most welcoming as was the staffs efficiency. I would certainly recommend you to All my friends.

Sent by Heather Gray

I've booked a number of South East Asia holidays with Steve, he's knowledgeable, efficient and an absolute joy to deal with. Everything is so straight forward when I leave it with Steve. If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.

Sent by Daniel Poullais

Another holiday booked through Steve. Once again great advise, research and time spent finding the exact holiday too tick all our boxes. Really looking forward to going in 2020. We will be booking again

Sent by Julia Godfrey

We are back from our travels!! We had a wonderful time. Thank you so much for organising it all for us. Everything went to plan - you made sure that our holiday went smoothly! We really appreciated the welcome card and gifts at our hotels, that was a very nice touch. It was also nice to get our welcome home card. Our drive from Portland to San Francisco was absolutely beautiful. The drive along the Pacific coast is just stunning. We took lots of photos but they do not justify it. It was really worth the drive. We easily found places to stay - so all worked out well. The hotels you chose for us were lovely. The hotel at Seattle had wonderful views of the city. The hotel at San Francisco also had views over the city . it was a lovely suite. we were so pleased. We made the most of our time and we did an awful lot. We enjoyed the hop on/off bus and the Alcatraz trip was great. - we have a lot of happy memories!

Sent by Vivien Davies

Great service from the lovely Steve always at the end of the phone and what he promises is what you get nothing is too much trouble always very prompt replies to e-mails could not ask for better service will always recommend Steve to friends and family

Sent by Lesley Birks

Back home after the best time ever, I just want to say a massive thank you to Steve Fletcher who took care of our holiday arrangements from getting quotes and reviewing hotels right through to a welcome home card waiting for us on the mat.....he booked our excursions, transfers and printed off all the paperwork, even got us an upgrade, I truly wouldn’t book a holiday without him! Anyone thinking of booking a holiday seriously let Steve take care of it...he’s just brilliant. Thanks Steve, will be in touch soon for the next adventure

Sent by Valerie Fitzpatrick

Sandals South Coast Jamaica.We booked this with Steve over a year ago. We have just returned today from the best beach holiday we have ever had. The personal service Steve provided from booking stage to the postcard that arrived on our return. Even the full set of tickets in a personal folder was a lovely touch. What great service and genuine concern that we had a fantastic time. We really did Thomas cook flights were fine with plenty of leg room. Sandals South Coast is amazing. The rooms the room views. All beachfront. Loads of space with big comfy couches and fire pits. We never struggled to get sun beds there are loads. Lots of quiet spots. Plenty of pools. Beach is beautiful, So Many favourite restaurants and bars we didn’t even get round them all. Staff are very attentive, food and drink is the best I have had anywhere. Can’t recommend this hotel enough. And we would definitely book with Steve again. He’s very passionate about travel. Knows his stuff, and basically looks after you every step of the way. Fantastic holiday. Thank You.

Sent by Hazel Dorrington

We can't thank you enough for organising our ‘Inghams’ marvellous special Golden Wedding Anniversary Holiday. Everything went to plan without a flaw. The Hotel Eiger is fantastic and our room had an unbelievable view of the mountains. We couldn’t praise the staff enough who would provide anything you needed. In our case some large safety pins to mend a back pack strap and a plug adaptor. We were glad we had booked half board, the food was excellent and we even had a packed lunch every day that we hadn’t expected. Although I had taken a hot jug so we could make hot drinks in our room there was also coffee on tap at the reception. We were invited to a cocktail party where the champagne flowed and the hotel family owners chatted and told us the history of the hotel. We found all the transport very easy and the Inghams rep was on hand to answer any questions as were the hotel staff. We expected to spend a lot of money but as we had our meals catered for and the half fare rail card this was not the case. We managed to do all the mountain trips on our agenda and visit the best waterfalls, and also fit in some walking and village visits. A fantastic and unbelievable holiday, many thanks Steve.

Sent by Helen Khan

Steve has been my travel counsellor for the past couple of years and I have never been disappointed with his advice and expertise in arranging my holidays- nothing is too much trouble. I have recommended Steve to friends and family too without hesitation. Always friendly, always helpful and very knowledgable. Keep up the great work.

Sent by Mehmet Salih

With the help of Steve he gave us an opportunity to see Mexico , which the resort was amazing clean & people there were very happy & helpful. If the chance comes again for us to use Steve I would not hesitate to do so & I would recommend Steve for others to use too ! Steve had all the right answers & with the holiday payments it made life alot easier to go to such a lovely destination!!!

Sent by Emma-Jane Smith

I just wanted to say a massive thank you for arranging a holiday of a life time for us, we cannot fault the holiday in any way. You were always there ever step of way right from beginning in choosing our holiday, all our queries before going, checking us in at airport and also in resort when we had a small hiccup with some missing luggage. I cannot thank you enough for all your efforts and wouldn't hesitate in recommending your services to my friends. It was a hassle free process dealing with travel counsellors, meaning we had a holiday of a lifetime. Thank you again, can wait to book our next adventure with Steve from Travel Counsellors

Sent by Kay & Jon Hopkins

Steve arranged our pearl wedding anniversary trip of a lifetime to Cuba which was a fantastic holiday from start to finish. Everything was sorted brilliantly and all the little extras made it even more special. Would highly recommend Steve and would defo use him again.

Sent by Helen Khan

Steve is superb- always helpful and knowledgable. I have already recommended Steve to a family member who was also pleased with the holiday arrangements made.

Sent by Clive Travers

Steve was really helpful finding me the tailormade holiday that I did not think was possible. All areas were covered, even airport parking! Well pleased, will use again and recommend.

Sent by Julia McNamara

We are having a great experience dealing with Steve, He has been very helpful and we are really looking forward to our holiday.

Sent by Catherine Neale

We have been using Steve Fletcher’s travel services for nearly ten years now, over the years Steve has embarked on finding us the most amazing holiday experiences which in turn has given us some of our most cherished memories. Steve’s attention to detail is tremendous, Steve’s knowledge of the travel industry and global destinations gives us the confidence to travel safely whilst exploring the culture of far away places. Steve’s personal service puts our needs first underpinning the whole booking giving us the most out of our holiday experience. Thank you Steve for all your hard work

Sent by Craig Dickins

I’m so sorry we haven’t been in touch since being back just been straight back to work and life so all gone manic, just wanted to let you know how absolutely wonderful our honeymoon was and how smooth everything ran we didn’t expect you to have done as much as you did, we can’t thank you enough. The hotel itself was stunning such a beautiful location, wonderful staff and just a brilliant environment to be in, we miss it so much!! But from a travel counsellor point of view you have been wonderful everything was checked in and so simple for us we kept thinking we’d forgotten something because we’re so used to needing to do it all! And even the little touches like the note in the villa and postcard when got home really added to the whole experience, we would definitely recommend you Steve, and will be using you again, when we pay this one off! Haha! But once again thank you so much it was the perfect honeymoon and exactly what we wanted!!!

Sent by Vivien Davies

Steve has been amazing from the start to actually booking our dream holiday to celebrate our ruby wedding really helpful knowledgable and he knew where to suggest straight away after me telling him what kind of holiday we wanted would defo use Steve again in the future and have recommended him to my family and friends

Sent by Maureen French

Thank you Steve for arranging our five day break to Florence. We are so grateful for the way you organised our trip and nothing was too much trouble for you. Right from my initial enquiry you handled everything from flights, fabulous hotel, transfers and even a table in the hotel restaurant. It didn't stop there because you noticed there was a strike and our return flight was cancelled. You called and told us that you had got us a flight the next day and secured our hotel room for another night. I can't thank you enough for making everything so stress free and will certainly book future holidays through you and will be recommending you to our friends and family.

Sent by Frances Cunningham

Steve, Thank you for making our first trip to the Caribbean a memorable one. From start to finish, it was exactly what we had discussed with you (and more!). With the very short notice we gave you and your prompt and knowledgeable feedback (tweaking the standard package to suit us), we were able to book our holiday without any stress factor at all. It just happened....... Not a single hiccup with all the arrangements - totally hassle free with everything being regularly checked up to make sure all was well. We hugely appreciate how you went the extra mile and achieved the most wonderful, stunning views for our special birthday celebrations. Walking onto our terrace in St Lucia is a moment etched in the mind. Wow!! We are more than happy to recommend your services. In fact we have already done so with all confidence. Thankyou!!"

Sent by John Abraham

Thank you Steve for once again coming up trumps with a great holiday. Your attention to detail is second to none and you have always gone beyond what we expect, to deliver a level of service that is beyond anything we have experienced elsewhere. We look forward to dealing with you in the future and don't have the slightest hesitation in recommending your services.

Sent by Lee Bruce

Steve is a pleasure to deal with, he never stresses no matter how many challenges you throw at him! I asked him a number of times for changes to our potential booking, Steve just took it in his stride.

Sent by Julie Newburn

Friendly service and prompt to get back to me. Steve has organised my whole trip to Australia via Singapore and I am looking forward to all the excursions he has booked for me. Would definitely recommend to friends and family

Sent by V Cooper

Brilliant. Always on the end of the phone. Every worry taken away and a fantastic holiday was had by all. Thank you.

Sent by Sophia Severn

We have had the best holiday in Crete, it was everything you said it would be and more! From start to finish, we really didn’t want to come home, Thank you! You pulled it out the bag again. Can’t wait to see what you come up with next year!

Sent by Thomas Booth

We have just returned from a fantastic trip to Australia with a stopover in Singapore on the way back organised by Steve. Steve did a brilliant job of finding the best flights, hotels and activities to make this a truly once in a lifetime trip. After initially contacting Steve and giving him our ideas he put together a quote and then discussed with us all the details and tailored it to meet our requirements. Once we had found the perfect combination, Steve handled all the booking and shortly before departed we received a folder containing all our documents and details of activities. Steve checks you onto flights in advance and all transfers are always ready and waiting when you arrive. All the transfers Steve organised were first class with clearly excellent companies. When we arrived at each of our hotels we found a note from Steve along with some chocolates. Steve also contacted the hotels in advance to ensure there were no flowers as they can badly affect my wife's asthma. All the activities Steve booked were excellent too, we were collected promptly from our hotel and had fantastic days out. We have booked several holidays with Steve now and they have all been a great success and incredibly simple. Steve cannot do enough to help and will always go the extra mile to ensure you have a great time. I cannot recommend booking holidays with Steve highly enough. Thanks again Steve! The Booth family

Sent by David Cafferty

We have booked four holidays with Mr Fletcher, this is because we can ring him up and say what we fancy doing or where we would like to go. He delivers higher quality than we have asked for and is always within budget if not lower. His customer care is exceptional and we think Steve Fletcher gives fabulous advice and organises everything so efficiently we just have to turn up on time. Since discovering his skills we have recommended him to friends and family who also rave on about how great he is. We will continue to use his services. We are already planning our holidays with him for next year - we are still buzzing from this years.

Sent by Vicky McManus

Steve made it fun and easy to select and boo our recent holiday to Jersey. He understood our requirements and filtered our options to make selecting the right holiday so much easier than normal. I highly recommend Steve and this service and wouldn't hesitate to use his services again.

Sent by Jayanne Young

Just wanted to say thank you so much for putting Madi and my flights together, I know it was a headache with the changes etc. but it all worked out perfectly. To say I was reluctant to put a 12 year old on a plane on her own from the US, is an understatement but your perseverance paid off and all ran like clockwork, the only issue I have is she is planning next year’s visit and it has to take in new areas. Thanks again Steve, once again you are a STAR!

Sent by Emma Parlow

Just a note to say thank you for arranging our fab holiday. The apartment was superb, very clean and spacious. Lovely pool with plenty of sun beds. It was very central to Disney and Universal. Would highly recommend. Great flights with BA and super car hire. Wonderful time, thank you for the postcard. Will take a few years to save but fancy California in a few years so will be in touch. Thanks again.

Sent by Sian Newman

Thank you Steve, we visited two lovely cities. Everything from you run perfectly. The flights, transfers and hotels were what we asked for and lived up to that. Yes, we did have a problem with Ryanair coming home, but, that was uncontrollable to anyone. We will be back soon to book our next holiday as now we know the service we get it’s unbeatable. Thank you so much .

Sent by Lesley Louis

From start to finish the whole process was stress free Steve was charming professional and just made the whole experience perfect! We had a fab holiday and The special touches made it more exciting! A massive thank you to Steve I will be back again and again! You've got a customer for life now I could never go back to booking online independently. Totally recommend Steve to all my friends and family. Thank-you!

Sent by Annette Hogan

Just a quick note to say thank you for organising our holiday – you did a wonderful job and we absolutely loved the thoughtful welcome note on our arrival and the bag for liquids. We had a fabulous time in Sissi and would recommend the Castello Village Resort to anyone, a real find, great location, small village, lovely staff, food was excellent – borne out by the fact that none of my work clothes fitted when I got back to the UK - can find no fault with the hotel. Would definitely go back again at some stage in the future. Once again, thanks for all your great organisation!

Sent by James Smith

It was our first big holiday with our baby and we were at a bit of a loss when it come to finding somewhere that suited all of us as a family. Steve spoke to us and gave us as many options as possible whilst honing down to an ideal destination. Once flights and hotel/destination was picked Steve did absolutely everything for us and i mean everything, it was the least stressful holiday we've ever been on. Nothing to worry about apart from remembering our passports! The other big benefit is having someone show you what place are out there that were suitable for our needs. The hotel that we ended up staying at we couldn't find when we were looking for ourselves and it turned out so so perfect for our daughter. All in all a great experience ensuring we had a lovely holiday! Many thanks Steve

Sent by Frank Cafferty

Steve thank you so very much for everything you did to make sure our trip to Nashville, Kentucky and Graseland Tennessee was a triumphant success. The British Airways flight was the best with an extremely good service, and excellent food and drink, I could not fault it! We could not have had such an amazing holiday without Steves help as usual. Thanks again Steve, Frank and Bernadette.

Sent by Nick Blatchley

Visiting Iceland had been my dream holiday for a long time, and it was vital for me that it turned out well. I've known Steve long enough to trust that he'd provide an excellent service, and I wasn't disappointed. Steve took a lot of trouble to establish what I wanted from the holiday and what kind of budget I had, and he made suggestions and recommendations from his vast experience. When his first quote was slightly more than I could manage, he very quickly found a way of reducing the cost without any real loss of quality. Steve also established everything I'd need to make the holiday go smoothly, even to checking me in on my outbound flight. It was reassuring to know I could contact him at any time on holiday, via phone or app, and that he could call on the resources of Travel Counsellors to sort it out. It turned out to be unnecessary, though, since everything was so well arranged that it went like clockwork. I wouldn't hesitate to recommend using Steve's services for anyone who wants a personally tailored holiday that can be enjoyed without any need for worry.

Sent by Howard Thomson

Steve our travel counsellor was very helpful in finding our holiday package to Cádiz. Nothing was too much trouble and he went the extra mile in giving us additional information regarding the hotel, taxis services to and from the hotel. Very pleased with his service. Would recommend him to my friends and family.

Sent by Verena McGuinness

Steve is very helpful when booking holidays, the knowledge he has is second to none. If Steve is not sure of a question you have asked he will find out and always rings you back to update. The professional approach that Steve takes is first class, and will always go the extra mile to make sure his clients are happy. We have booked numerous holidays far and wide plus two world cruises and Steve is brilliant at getting the best deal., Thank you Steve for making our holidays so enjoyable. Keep the good work up!

Sent by Helen Khan

Steve has been extremely helpful and patient when helping us to arrange our holiday. Everything went like clockwork- no having to struggle with technology. Steve provided the personal touch which for me is important and reassuring. Always a prompt and pleasant response. I will recommend Steve to family and friends.

Sent by Andrew Gerrie

Professional, first class, nothing is too much trouble attitude, it’s exactly what you need to help take the stress and worry out of your holiday.

Sent by Laura Blacklaws

Steve is incredibly friendly, approachable and professional and really helped us choose a post-Christmas city break at the end of 2017, taking our budget and flight times into account and making suggestions that we'd not even thought of. We're now using the Travel Counsellors Wedding Gift Registry service for our honeymoon and we've also asked Steve to find our mini moon destination too!

Sent by Liz Neale

We have recently returned from our very first family holiday with our 8 month old baby to Albufeira Portugal. Steve worked really hard to ensure all of our needs and requests were met. The apartment selected was great - exactly what we needed to ensure our baby was comfortable and well fed! The location of the accommodation was good - exactly half way between the old and new town and right next door to a large supermarket. We had a great week, visiting the beautiful beaches and eating out in lovely traditional restaurants. I love going away knowing that Steve has everything sorted for us and taken away all that stress and worry! Thanks Steve!

Sent by Hazel Dorrington

We have just arrived home after a wonderful holiday. Thank you for all your organisation. Flights, ferries, and transfers worked like clockwork and took the worry away from us. The room on Gomera at the Jardin Tecina was wonderful and the hotel and trips surpassed expectations. Thanks again Steve and I will definitely continue to recommend your service at every opportunity.

Sent by Susi Golding

Steve listens carefully to your requirements and comes up with great suggestions. He is unfailingly professional and makes organising a holiday simple and less time-consuming.

Sent by Mike Lyons

We have just returned from a wonderful holiday to Australia. Once again Steve organised flights and accommodation for us. The hotels en route in Dubai were very good and central to our needs. The flights with Emirates were excellent and Steve arranged extra leg room on the Dubai - Sydney leg which allowed us to stretch out. He also arranged our visas and did all our check-in for us . It's always a pleasure dealing with Steve as he goes the extra mile to make sure all our needs are catered for. Thanks again Steve.

Sent by James Gerrie

Steve helped me organise a birthday surprise getaway to Pisa. He organised, flights, hotel and gave me great advice on how to get about. The surprise city break went to plan and was a great trip away. The recommended hotel was in a great location and central to the main city centre and main attractions. Thanks again Steve for another great city break.

Sent by Selina Hector

Steve organised our honeymoon for us and everything went smoothly. When Ryanair pulled our flight, Steve booked us onto another. When we had to amend our airport parking, Steve fixed it. If we had a question, Steve answered it immediately. The connection to all these was Steve! A couple of weeks before the wedding, we received post from Steve which was all our travel documents including our boarding passes which was amazing as we were not frequent fliers and all a little alien to us (which Steve knew about)! The good luck card for our wedding was also such a lovely touch; it made us feel like we were more than just a booking on the customer list. I would not hesitate to recommend Steve to anyone who wishes to have their travel/holiday arranged for them in a professional but caring, sensitive way. Thank you Steve from J&S.

Sent by Lee Barfoot

We just wanted to drop you a quick line to say a big thank you for those little extras that you arranged during our break. The Bajan goodies in the Ocean Two room, the bottle of champagne waiting for us in our cabin on the ship and the welcome back postcard waiting for us upon our arrival back home. We had a fantastic time, created many fabulous memories and those little extras just completed the holiday. The champagne particularly was very enjoyable; we sipped it as they raised the sails to the music Vangelis' Conquest of Paradise on a balmy evening while we sailed away from Barbados to start the cruise. Magical! We would like to thank you for your help in making this trip possible. Getting ahead of ourselves, but how are you on Canada?

Sent by Rosie Witt

Another great holiday booked by Steve Fletcher! Wouldn't book with anyone else now as Steve always delivers exceptional service which means we can just sit back and wait for our holiday knowing that everything is organised for us. A pleasure to deal with as always. Thanks Steve!

Sent by Robin Givens

Just a quick note to say how grateful we are for your help in arranging our holiday to Dubai. We had a fab week and it was everything we hoped for. Doing our online check in for the flight home was also a massive help and allowed us to skip the long queue and check in. Back to work now and thinking about our next trip!

Sent by John Abraham

We have always been delighted with Steve's service. He is always knowledgeable, helpful and he takes the grief away from our travel and holiday arrangements.

Sent by Catherine Bruce

Steve arranged a very good holiday for us in Thailand. All went very smoothly except one misunderstanding with a room booking which he sorted out for us.

Sent by Francis Cafferty

Very clear concise and friendly, very good service highly recommend him to everybody Who needs to arrange a trip anywhere in the world. Excellent

Sent by Nick Blatchley

Steve has taken a lot of time and trouble to find me the best possible deal for my holiday. I'm extremely impressed with his excellent and very friendly service.

Sent by Lesley Houghton

I've booked my travel with Steve quite a few times over the past five years. Every holiday has been perfect! He has put together wonderful experiences, faultless travel arrangements, superb hotels with expertise and professionalism. As a woman travelling alone, the added security of knowing I can contact him 24/7 if I experienced any difficulty is an added bonus.

Sent by Carly Anderson

Steve came highly recommended from a friend of mine who has used him several times before. From my first initial contact where I asked for a quote to NYC to celebrate my mum’s 60th, it was booked just days later. Fast forward we have just returned from the most amazing trip and our fabulous hotel was based right in Times Square with direct Virgin flights. So thrilled with the prices provided, professionalism and personal care we have booked Lapland for later this year! Thanks again and look forward to booking many more holidays with you!

Sent by Helen Khan

Steve has been really professional and patient. Steve has always promptly responded to any questions and he has impressed me with his knowledge. Really helpful and polite. A pleasure to work with.

Sent by Kayleigh Woollard

Me and my new husband would like to thank Steve for taking the time to find us the perfect honeymoon. We started with a huge list of destinations and with Steve’s time and help we managed to choose the perfect destination - Mauritius !! With Steve’s extensive knowledge of this place and a list of our requirements of what kind of holiday we wanted, he found us the perfect hotel of pure relaxation and sunshine. We had the best time and will definitely be booking with him again !! It’s the little personal touches that matter sometimes, and with Steve you definitely get this. Thanks again so much Steve !! The new Mr and Mrs Woollard

Sent by Lee Bruce

Steve was and has been exceptional throughout the booking process of our holiday, not only that he was on hand when we had questions or concerns, if he did not know an answer he would be back to us within 24 hours, I fully appreciated the personal service we had from Steve, but also the little touches provided, the travel wallet with all the documents set out in order and also the notes on arriving at each of destinations. Would highly recommend booking with Steve.

Sent by Jenny Elwick

We had the most amazing holiday thanks to Steve. Nothing was too much trouble, when arranging our holiday to celebrate our 60th birthdays. We weren't specific on length of holiday and we constantly changed our plans to suit our budget, but Steve came up with a perfect solution for us. Steve listened to our requirements and our holiday was perfect, there was no compromise, it was just what we wanted. Everything worked like clockwork and when you thing we had two destinations and 3 flights, including a sea plan and all of the transfers then that it is quite impressive that everything went according to plan. Even when we had issues on our final flight home, which were issues out of Steve's and Travel Counsellors control we felt they took it all seriously and have confidence they will do their best to make sure the situation, that is ultimately the airline's responsiility will not happen again. I cannot thank Steve enough for his excellent organisation, his great knowledge relating to the locations we were travelling too, Sri Lanka and the Maldives, his patience and his great customer service.

Sent by Graham Martin

Exceptional service from Steve. Great communication. Highly recommended. Will certainly use again. Thanks mate!

Sent by Chris & Lindy Sharp

As we have been to the Caribbean for many years, we were a bit scepital on this holiday. After the long flight, we arrived about 7:30pm. We changed for dinner then we headed for some deserved sleep. Next morning got our bearings. It was quite windy ( due to the recent cyclone in India ) but hot. We were still skeptical. Then, when the long flight affects wore off, we were on the groove with Mauritius. We booked up trips via the hotel receptionist - as they had the passion for their island and made loads of excurisions into one day - so we saved money too! We got so in the mode of the place, it felt we had been there forever - cant wait to go back. We could not fault the food - salads to die for - my taste buds are still dancing! Thank you for finding this little diamond - yes there are a few things that could improve the hotel - but nothing that would stop us from returning. Thank you again - please dont tell too many people about it.

Sent by Jan Burke

I cannot praise Steve enough. His help, devotion and dedication to ensuring I had a lovely hassle free holiday was beyond exemplary! I gave the spec and he offered all the alternatives, great! This was the first ever holiday I have attempted to organise by myself (so to speak) and it all went very smoothly thanks to Steve's arrangements and his attention to detail. Nothing I asked was a problem, he even knew how much a gin and tonic was on board! He was always available to talk through any concerns I had (and there were quite a few, nervous at doing something on my own) he almost held my hand! I will definitely use Steve again.

Sent by Kate Saffman

Steve is amazing. The attention to detail is fab and the hotels he finds us are perfect. We will be booking a holiday to Africa with him in the next few weeks. I don't know how we managed without him!

Sent by Jean Currell

My request although small was treated with a lot of care with a very good end result and I will certainly call upon the services of my travel counsellor again

Sent by Sophia Severn

We asked Steve to search for a holiday in our honeymoon destination, the Bahamas. We were returning to celebrate our 10 year wedding anniversary and possibly renew our vows. Steve quickly set to work with our holiday requirements and was more than efficient in finding some pretty amazing deals for us, breaking down costs etc. He cut out all the hard work. So long story short, my husband and I have just returned from the MOST amazing week at the Sandals resort in the Bahamas. Paradise doesn't do it justice and as if that wasn't enough, Steve arranged our vow renewal too! He is so passionate about each and every potential booking. Everything Steve booked for us was seamless! I would not book a holiday without consulting Steve first.

Sent by georgia Hassell

We booked a trip back to our favourite ever city, New York. I'd just like to say a massive thank you to Steve Fletcher of Travel Counsellors who organised this for me. He gave us exactly what we wanted & for the price we wanted. We were quite particular on the date as well as we were flying out for a particular basketball game (adding up the girlfriend points) & he managed to sort it around this date for us as well. Steve never pushed us into spending more then our original budget, allowed us and gave us all the options we requested and gave an honest opinion. After this experience I don't think I could ever go back to using a high street travel agent again. For any of you looking to book a holiday please give this guy a shout first, you won't be disappointed! Thank you again Steve & I can't wait to see it all fall together in April.. p.s. He also organised my surprise trip with Ben (at the same time on the sly!!!) to Iceland, so he's a great actor as well! I can't wait for that and all the excursions you have booked for us as well!!

Sent by John Abraham

Hi Steve Thank you so much for organising our holiday in Switzerland. Considering the number of train connections, it went really well and it was great to see your note in the room in Interlarken – we felt that you really cared and had covered every detail. The half price Swiss rail card was really helpful. We used it to buy a Jungfrau Travel Pass for 5 days (175 Swiss Francs each) and used it multiple times a day. It covers the trains in the Grindelwald/Wengen/Muren area and also as far as Brienz and Thun and the lake steamers on the two lakes plus the Mannlichen and First telecabines and cable cars. In addition, it provides 50% discounts on the train to Jungfraujoch and Restaurant Gloria. As you can guess, we did them all. So, we are back home having had a great holiday and thank you again for your care and organisation – it made the whole experience absolutely fabulous. Kind regards John Abraham

Sent by Brigitte Nelson

Steve ALWAYS goes the extra mile and he is genuinely enthusiastic and dedicated to getting the best holiday he can for customers. His responses are always super-fast and the service is unparalleled.

Sent by Rosemary Dixon

I have just returned from my trip of a lifetime in Australia that Steve put together for me and it was fantastic. I had no worries of booking flights, trips or accommodation. I just told Steve what I wanted, my budget and he sorted the whole adventure for me (and what an adventure it was). Even while I was away Steve was making sure I was ok and my adventure was everything that I wanted and it certainly was and more. Would certainly recommend using Steve as your Travel Counsellor. I certainly will be for my adventures of a lifetime, the weekends away and family holidays in the future. Thanks Steve for looking after me and ensuring my trip was unforgettable.

Sent by Verena McGuinness

Steve's knowledge of travel destinations is second to none. Every holiday we have booked through Steve has been excellent, the suggestions for places to visit while there have certainly impressed, and we would not have visited them without his input. Price paid for holidays with Steve we could not better. Thank you once again.

Sent by Jacqueline Kass

Steve Fletcher found me an amazingly cheap price to travel to Cairns Australia with my small son in the Easter school holidays to visit my elder son on his travels. Steve booked all my seats and made my travel as care free as possible and we had an amazing time. Thanks again Steve you're the best!!!

Sent by Slava Budin-Jones

Steve helped to organise a friends 50th birthday trip with a group of 10 girls. From the initial request up to our arrival back home, Steve communicated clearly and showed he really cared about our trip. He provided us with three options and was always happy to make changes as requested. The options were great and the price quoted reasonable. The documentation provided was thorough and the trip went without a hitch. We had a fabulous time :-) The special touch was a welcome home postcard which had arrived when we were away. I can highly recommend Steve's service - truly service with a smile :-D

Sent by Dawn Wilmot

Hi Steve, I just wanted to say thank you so much for all your help with our holiday to Australia. As we had not flown for over 22 years you made all the necessary arrangements that were needed, and made it so easy for us. I would highly recommend Australia it was beautiful, there are so many lovely places to visit. I cannot recommend you enough as a Personal Travel Counsellor and will definitely be using you again in the future. Thanks again for your all your time and I will be sure to pass your details on to all my friends and family who are considering booking any future holidays.

Sent by Rosie Witt

This is the second time that we have booked with Steve. He goes out of his way to help you in every way he can and quite frankly we wouldn't book with anyone else now. He is a pleasure to deal with.

Sent by Jackie Kass

Steve is the most helpful and committed travel agent and always finds me amazing trips and prices and always comes up with the best deals . I always recommend him and he always works so hard to please all the clients I pass to him . Thanks again Steve and can't wait to visit my Son in Australia

Sent by Steve Bond

My wife and I recently spent three nights in Marrakech all organised by Steve. Everything ran like clockwork.The excursions we booked through him were outstanding, the private airport transfers were excellent and the accommodation was superb. I'd highly recommend Les Jardins de la Medina to stay. This location provides an oasis of tranquility and luxury away from the madness of the main square. It's tucked away in one of the Medina side streets and provided you've got a decent sense of direction is pretty easy to find. Another great trip well organised by Steve, thank you.

Sent by Robert Drane

Myself and two others have just returned from two weeks holiday in Gran Canaria. Steve at Travel Counsellors booked everything for us, found the best deals for our budget and arranged everything swiftly and efficiently. After our initial booking we decided to upgrade our holiday accommodation and he effected the change without any hassle. Everything went like clockwork, flights, transfers et al. We are delighted with the service he provided and will undoubtedly use his services again. He even arranged for the sun to shine every day of the holiday!! Well done - long may he continue with Travel Counsellors.

Sent by Anthony Levy

Steve arranged our flights to Sydney, our Visas for entry into Australia and car hire. All went smoothly without hitch. I would have no problem in recommending him to any our friends

Sent by Caroljne Teixeira

Thank you Steve for booking us the most amazing trip to Lapland. From start to finish your service was brilliant. Everything about the trip was superb. Everything I asked Steve was there to help and answer any questions I had. Thanks again, will definitely recommend you and be using you again.

Sent by Lesley Houghton

Every travel experience I book with Steve Fletcher exceeds my expectations! The service is so "stress free" and all runs smoothly every time, from advance check in, transfers, excursions, lovely hotels, superb destinations and the "whole" experience. It's also very re assuring to know someone with expertise and knowledge is there for back up should anything not go to plan!

Sent by Angela Clark

Brilliant personalised service. Wish I had more money to book even more great holidays.

Sent by Brigitte Nelson

This was my first time using Travel Counselllors and I was so impressed with the level of personal service received. I cannot thank Steve enough for his attention to detail and his fantastic knowledge of Barbados, which meant we got the very best out of our holiday.

Sent by Peter Bateman

I was most impressed with Steve's care and attention to detail with our recent visit to the Seychelles. He organised the extras flawlessly and everything went smoothly despite being stuck in Abu Dhabi for 9 hours due to technical problems with the aircraft (not his fault!) He is now being asked to look at the Galapagos Islands and South America.

Sent by Jen Townsend

Thank you Steve for your help and expertise in identifying suitable options for our recent Holiday to Cyprus. We were very impressed with the speed with which you responded to our brief and range of solutions presented. Your service has been excellent from start to finish and we will have no hesitation on recommending you to friends and family. We will definitely be in touch when planning our next getaway. Thanks and Best wishes, Jen

Sent by Frances Fortune

Steve is a very knowledgeable travel consultant. He goes to extremes to assist. My trip went smoothly and no stress thanks to his organisation.

Sent by Kayleigh Wing

Excellent personal touch and always there to help.

Sent by Fiona Selby

We have received an excellent service, with good advice on the hotel we stayed in. Lovely resort, with good transfers to and from resort to airport. Would definitely recommend.

Sent by Barbara Still

Had a lovely holiday, Steve took the hard work out of booking and covered all aspects. The little touches he does mean a lot, would recommend his service.

Sent by Sonia Skinner

Steve booked us a trip of a lifetime on the Orient Express then a hotel in Venice. Everything ran smoothly, the whole trip was amazing. He always ensures we are confident with our travel details and goes that bit extra to ensure you enjoy your holiday. This wasn't the first time we have booked with Steve and I am sure we will be contacting him soon for another trip.

Sent by Simon Stillman

Steve arranged our 2016 family holiday in Sardinia. I highly recommend Steve as everything went smoothly and Steve was always available for queries and clarifications. Will definately use Steve's services again.

Sent by David C

Steve is a very helpful professional who listened to our needs and provided a holiday that matched our requirements. He kept us informed at all times and did what he said he would do. I would not hesitate in recommending him.

Sent by Stefanie Kosky

Steve booked a holiday for me recently and the service was fantastic! He really went the extra mile to make sure everything went smoothly - from sending us all the tickets and boarding passes to organising wine and fruit in the room upon our arrival. I will definitely be booking with Steve again and recommending him to all my friends.

Sent by John Abraham

We have always had prompt and efficient service and Steve has always gone beyond what would normally be offered. Thanks for all your help.

Sent by Olivier Carion

Steve has been great. Really helpful. I recommend him highly. Anyone wishing to book a holiday or simply a trip abroad will be in good hands with Steve.

Sent by Sue Horsey

Just wanted to thank you for your help in arranging our holiday to Jersey this week. The Beachcombers hotel in Grouville was excellent. The staff were extremely polite and efficient. The room was beautifully appointed with a lovely, comfortable bed and we could not have asked for more. The breakfasts were excellent. The hotel is in a very good position for touring the island as it is a short walk to the bus stop. We would certainly recommend the hotel. The transfer arrived on time on arrival and departure. We had an excellent break and look forward to our next one.

Sent by Daniel Poullais

Steve, organised a family holiday for us to Menorca. Two adults and two children under 3. Steve added a personal touch to the whole booking making have a real family feel. We had a fantastic time at a really nice hotel that we would recommend. The choices Steve gave us were all great, giving his knowledge on them. The service we received was great, private classy transfers. Recommend 100% looking forward to booking more holidays through Steve

Sent by Leigh Williams

Steve, was a great guy to get to know and was exceedingly helpful, pleasant and honest and very knowledgable within his line of work. Also, Steve was a joy to work with to find our forthcoming family holiday. Thank you Steve.