Thank you for visiting my page Su Dillon your very own personal TC Please allow me to tell you about my USP
I value your custom to make sure my business succeeds I’d like to get to know you more and hear your travel desires and needs
Working from my home office I’m available at a time to suit you best Give me a call with all your details and leave me to do the rest
Using Travel Counsellors technology I can research flights hotels and more Cruises City breaks and touring trips whatever you’re looking for
I offer an efficient personal service, a quick response time which you will find stress free You can rest knowing that check-ins, requests and documents will all be left to me
I’ve been in travel most of my adult life and have a passion for what I do I love nothing more than researching and finding the best deal for you
So where do I like to travel, it's really hard to choose But probably top of the list is any type of cruise
I’ve sailed with lots of different cruise lines and visited dozens off ports Caribbean, Europe and Asia I can tell you about all sorts
Still a few places on my bucket list, although I’ve had some with many wows A fabulous tour of South Africa and going back to Vegas to renew vows
I also love a city break, Paris, Prague and Rome to name a few Be that flying rail or ferry I can put Special trip together for you
Just tell me the dates and budget and I can co the rest Popular ones also being Vienna, Krakow and Budapest
Thinking of a major sports match or tickets for a show I can also plan these for you, perhaps you didn’t know
If you need to travel in your line of work, be that overseas or in UK I can provide the same personal service, and set up business accounts to pay
Do you attend any group events, awards ceremonies or incentive trips I can organise these too be it UK overseas hotels or on cruise ships
MyTC accounts will always be to hand at home work or when you travel Myself and our duty office here if any plans do in ravel
The most important thing, financial security is a must Everything you book with me is backed 100% by Travel Counsellors trust
Hope this has given you a good insight to all I can help you do Look forward to speaking to you soon, your personal Travel Counsellor Su
My customer stories
Sent by JOHN TONGRACK
HULL 20/06/2025
allways at the end of the phone .. will find out anything you are not sure off and get ou the right answer. the best thing is she knows more then you can find on the web with all her contacts built up over the years she has been doing ths great work .. all i can say thanks sue for all the help over the time
Sent by Helen Harrison
Woodmansey 08/03/2025
Yesterday we were due to travel to Paris on Eurostar for a lovely long weekend. Many of you would be aware of the disruption caused by the discovery of a WW2 ??close to Gare Du Nord. This mean’t all trains were cancelled for the day and the cancellation of our plans ????
However my travel agent Su Dillon has saved the day - always on call ??, she has managed to reschedule (without cost) all our travel arrangements (including a Hotel that was on an advance rate - non refundable). I would highly recommend Su Dillon her service, passion and experience is second to none- especially when you need it the most.
Sent by Helen Ward
Leeds 24/02/2025
Just returned from another hasse-free holiday thanks to Su's skills and expertise! From the very moment I contact Su about a holiday booking, I feel I'm in safe hands as she goes above and beyond to cater to our needs. Nothing is too much trouble for her and all I have to worry about is what to pack!
Thanks for being amazing, Su..... looking forward to booking our next holiday!
Sent by Linda Ainsworth
Cottingham 17/02/2025
I have used Su’s expertise on numerous occasions and have always found her services to be first class, but never more so than our recent trip to Jamaica. Su put together a wonderful holiday for us which we were enjoying until my husband had a serious medical emergency. He was hospitalised for four days. In this time Su offered assistance and support, staying in touch at all times so that I never felt on my own in such a stressful situation. For our return to the UK, she then organised flight support for us with the airline back to the UK, which I could not have done myself and couldn’t have arrived home so easily without. Follow ups when we were back home completed her service. I honestly cannot thank or recommend her enough.
Sent by Stephen Johnson
Hull 14/01/2025
Mauritius is a true paradise and I found it to be a very calm and relaxed destination. One that will stay with us forever. Swimming with the dolphins in there habitat close to the shore was a highlight along with fishing for tuna and barracuda. Visiting the national parks and zip wiring over the the seven coloured earth. Beautiful beaches. The Victoria beachcomber resort and spa was perfect for our stay over the Christmas and new year period. Great new year celebrations and entertainment. Hotel staff were exceptional. A dream holiday come true .
Thanks to Su again for all you help and efforts and making it easy as always. From our first trip with the travel counsellors back in 2011 to now and more in the future.
Sent by Angie Knight
PAULL 03/10/2024
Su is always happy to help me and gets back to me really quickly I will always use su from now on
Sent by John Hussey
Ainsdsale, Southport 06/08/2024
We have just booked our latest holiday with Su Dillon at Travel Counsellors. We have used Su quite a few times now and have never had a problem. She really knows her stuff, she is friendly, professional and willing to go that little bit extra to ensure that you get everything you wanted or needed and then some. I would have no hesitation in recommending Su and am fairly confident you won't get better service elsewhere.
Sent by Elizabeth Harrison
HULL 30/07/2024
I’m always confident that Su will deal with my enquiries well . She helps me as a passenger travelling alone , especially with flights .
Sent by Linda Ainsworth
Cottingham 29/07/2024
Sue is always available and very helpful. All our holidays booked with Sue have been perfectly organised and trouble free.
Sent by John Hussey
Southport 29/07/2024
Su is a perfectionist. If there is a problem, she will resolve it to her customer's satisfaction.
Su has been providing travel assistance to me for many years and has yet to disappoint. I would have no hesitation in recommending her to anyone, friends or family.
Sent by Jackie Bennett
Hedon 29/07/2024
Sue is very professional & knowledgeable & not at all pushy, If the price is right I will definitely do it again . Very highly recommend Sue
Sent by Liz Ferguson
Thorngumbald (Nr HULL) 29/07/2024
Really helpful and goes the extra mile to make sure everything go s to plan .wouldn't use anyone else to book our holidays 10 out of 10 as always
Sent by Kevin Redmore
Hedon 29/07/2024
We have used Su over many years and have always been very happy with the holidays she has sourced for us and her timely responses to any supplementary enquiries. ??
Sent by Shirley Briggs
Hull 27/03/2024
Su gives excellent service and is always at the end of a phone to answer any questions you may have, I would highly recommend Su for all your travel requirements.
Sent by Patricia Fisher
Sutton on hull 04/07/2023
Sue is very efficient and helpful when booking your holiday and uptodate re any additional requirements needed ie visas etc.I would highly recommended Sue.
Sent by Cheryl Owen
Wivenhoe 01/03/2023
Su was a star, everything from pick up at the airport, excursions and dropped back to the airport was so expertly organised. Being in a small private group is a much better experience. I would certainly recommend using Su to book your holiday breaks
Sent by MICHAEL DILLON
Galashiels 28/02/2023
A really great trip to Iceland, now ticked off on my bucket list. Superb hotel, and first class excursions were organised by Su. Every detail of this break was covered by her, all i had to do was simply turn up with my passport, and credit card. So simple, how can you not enjoy the break, when someone else has done all the preparation. Would thoroughly recommend Su, the most organised Travel councillor you could wish for to make your plans and dreams come true. Thank you.
Sent by Karen White
Cheshire 24/01/2023
Su organised an amazing trip for my special birthday, I had always wanted to see Orca’s in the wild so Su put together an itinerary where I could do just that plus many more special experiences.
The trip was created for myself and son to travel to Northern Norway, Tromso. We got to see Orcas and humpback whales on a trip booked by Su for a silent whale watching tour and also see the stunning scenery and fjords.
Su was able to find a Husky excursion suitable for my sons age as most of the ones on offer didn’t suit but she found one, which was brilliant day.
Su also booked us a trip to hunt for the Northern lights where she selected the best trip suitable for us both as there was many on offer to select from but she selected perfectly ( we were lucky enough to see them
:) )
When booking a holiday I like to be in control and know exactly what I’m doing, I need all the details of everything. Su provided me with every little detail, even a google map of how to go from our hotel to a trip collection point.
I asked Su many questions during the booking process, probably too many but Su was always happy to reply and helped calm any concerns.
Su was able to provide a personal touch for a bespoke trip to create a trip of life time for many magical memories for myself and Son - a massive Thank you Su.
Sent by S jessop
hull 28/06/2022
Such an easy and friendly service… with a child I was dreading going go to sit in a travel agent but with Su it’s made the booking so easy and she has helped massively with upgrades and sorting every detail including parking and insurance
Sent by Deborah Goode
Hull 08/10/2021
Great Service from Su! Sorts everything out as regards to your Holiday for you so no worries about forgetting anything. Peace of mind & always available if have any problems/queries when Travel Shops & other online sites are Closed! Fully Recommend ??
Sent by Lesley Raywood
Goole 30/09/2021
Su at Travel Counsellors is efficient, thorough and very knowledgeable, she can custom any trip to your requirements and has done for us on numerous occasions, do not hesitate to use her, we always do.
Sent by John Hussey
Southport 30/09/2021
I've known Su for some years after she was recommended to me by a fellow passenger on a cruise.
We have since booked many holidays and trips with her and have always been more than happy with the results.
One advantage of using someone with Su's experience is that, quite often, Su has first hand experience of places that you're looking at and can give you the 'insider's tips'. If Su hasn't been there herself, invariably she has booked a client there and has great feedback to share.
Coming out of 'lockdown' and eager for a holiday, Su was always going to be our first port of call and she was able to finalise everything we wanted quickly, efficiently and in such a friendly manner.
I would have no hesitation in recommending Su for your future trips and holidays.
Sent by Ann Briggs
Hull 30/09/2021
Su offers a fantastic service and is always available to help out at any time, it’s been a nightmare 18 months for the travel industry and for families like ourselves Su has made the cancellations of holidays seem so easy when I’m sure it hasn’t been at all, I would highly recommend Su for any travel arrangements, she is second to none.
Sent by Andrew Gilbey
Hull 29/09/2021
We have been dealing with Su for a number of years now and wouldn't think of going anywhere else..... Su is always professional and willing to find the best deal possible she is always willing to go the extra mile whether that be day or night.
Sent by Helen Harrison
Beverey 29/09/2021
Su Dillon is amazing, We would highly recommend her to look after any of your travel needs. We have used Su's services for over 10 years and she has always been excellent. We have peace of mind that she is backed by an award winning firm in Travel Counsellors. During the recent pandemic Su's service has been invaluable - she really has gone above and beyond, rebooking and obtaining refunds as well as keeping us fully informed of the many travel changes and requirements that have been imposed due to the pandemic. We wouldn't book through anyone else. Highly Recommended.
Sent by Denise Cox
Brandesburton 27/02/2021
I've used Su's services many times and she always goes the extra mile to help whatever I want to do - from a two month trip to New Zealand with stopovers in Dubai to a simple weekend trip to the Lakes - she knows what she is doing and I have no hesitation in recommending her services.
Sent by Brian Pellow
Southport 27/02/2021
Thanks so much Su for your help and professional approach in what can only be described as a year to forget. Looking forward to dealing with you again real soon.
Sent by John Hussey
Stockport 27/02/2021
I have known Su for a number of years and have been using her services for that period. Su was recommended to me by a couple on a cruise and everything they claimed Su had done for them, she has done for me.
Su has organised a number of holidays and add-on services and have yet to experience any problems.
When we’ve been travelling, I’ve contacted Su when issues have cropped up, such as not being able to check in online for a flight when we were on a motorway without a secure signal. Su not only got us booked in but also managed to get complimentary access to that airline’s first-class lounge as an apology by the airline.
Finally, we were in Australia when Covid 19 broke out in February 2020 and cancelled existing return arrangements involving a flight to a ‘hot-spot’ and a cruise back to the UK from there. The cruise line went bust and ABTA rejected our claim, Su managed to get 90% of our monies returned.
I cannot thank her enough for all she has done for us and have complete confidence in her and have no hesitation in recommending her to future clients.
Sent by Colin Henery
Hessle 27/02/2021
I cannot thank Su enough for arranging holidays for us over many years. Not only holidays, which are important, but also helped arrange my daughters wedding in Las Vegas. Nothing has ever been a problem to Su who is very experienced, knowledgeable and professional. I would not hesitate to reccomend Su and Travel Counsellors to advise and arrange your holiday or travel arrangements. I would add using a professional travel company gives me reassurance of backup in the UK to help should something go wrong.
Sent by Shirley Briggs
Hull 27/02/2021
Su has been organising my holidays for many years now and has always been very helpful and is always at the end of the phone, should I need to contact her. Su always goes above and beyond to make sure everything is organised to ensure a perfect holiday.
Sent by Lesley Raywood
Goole 13/02/2021
It’s been a stressful year for the travel industry. Our major holiday and one that was very complicated has had to be cancelled twice. I thank heavens Su was in charge of it. She always books our holidays and this was no exception. It took her weeks to sort it out and rebook it. She is professional, trustworthy and I cannot recommend her enough. We go back to her time and time again.
Sent by Denise Wilkinson
Hull 03/08/2020
We do book our holidays with Su and throughout the Covid-19 Su has kept in touch with updates on our re-arranged cruise that Su has books for us , but Su does go one step further and will help with other enquiries, I have flights booked for Teneriffe in September and I know I can always ask Su general questions even though Su did not book my flights
Sent by Peter Frewer
Beverley 01/08/2020
My wife and I always use Su Dillon for planning visits to Australia to see my children and grandchildren. Quite often we ask for stopovers to break up the long flights. Su has been such a help when choosing accomodation. With her experience we know that things will go smoothly. Our latest trip to Australia was in March this year, and we all know what happened then! We were in Australia when things started shutting down, so we decided to leave earlier than planned. Su did all the hard work, sorting out flights, cancelling hotel bookings in Vancouver on our original return flight. I dread to imagine how difficult it would have been if we had organised things ourselves.
Su is a star, and one of the best in the business.
Sent by Lesley Raywood
Goole 31/07/2020
Su has booked numerous holidays for us, sometimes the itinerary has been very complicated! We have never had any problems, Su is efficient and very thorough, this makes all our trips easy. We would never book with anyone else.
Sent by Helen Harrison
Beverley 31/07/2020
We have been using Su's services for many years now and have always found her service to be friendly, tailored to suit us and professional. Her services have never been so important as they have been over the last few months with arranging and then rearranging our travel plans including securing refunds etc during the current pandemic. She has done so without hesitation, with a smile and always delivered. I wouldn't hesitate to recommend her and we will continue to use her as we feel secure and covered by her travel advice and recommendations, backed up with the service and proposition Travel Counsellors offer.
thanks you Helen & Paul
Sent by A & S Balcam
Hull 31/07/2020
During the pandemic period our planned holiday has been cancelled twice but Su Dillon has informed us immediately of our options and started to re-plan for an alternative. She is thorough and this gives usconfidence and peace of mind. Highly recommended.
Sent by Ann Briggs
Hull 31/07/2020
Always excellent service and Su is always at the end of the phone for any advice needed. I totally trust Su when booking my holidays.
Sent by Donna Storry
Hull 31/07/2020
Where to start .... I honestly do not know where I would have been without su Dillon arranging our holidays for this year. Changed 3 times, numerous issues due to COVID-19 and still never felt like anything was too much trouble for Su.
I’ve booked through su for many years and can’t imagine using anyone else.
I can’t thank her enough and I will continue to share her details with friends and anyone I meet.
I’ve met people on holiday who booked direct and may now think twice and use su
Sent by Helen Harrison
Beverley 31/07/2020
We have been using Su for our holiday requirements for many years now and she always delivers a personal, tailored and friendly service that is second to none.
I would highly recommend her services and this has also played out even more so during the last few months where she has supported, changed and rearranged many of our trips during the current pandemic. She has done so professionally, without hesitation and with a smile despite everything.
It is a times like these that you need the expertise and personal service that Su offers. thank you Helen & Paul
Sent by Brian Pellow
Southport 31/07/2020
Thanks Su for dealing with our cancellation and re-booking of our cruise due to Corona. At a time when your income stream was virtually non existent you done it in a professional manner which we fully appreciate. Thank you!
Sent by Doug Oliver
Kingston upon Hull 01/09/2019
Su always manages to deliver, the amount of effort she puts in to find that special Holiday is phenomenal. Value for money with this company is on par with other travel companies however there is a personal touch booking with Su Dillon. If you’re looking for a weekend away or a cheeky week away or a holiday of a lifetime then you’re definitely in safe hands and I highly recommend..
Sent by Trevor Maplethorpe
Hull 18/03/2019
Recently finalised the itinerary for our trip to Asia in 2020, flights hotels and cruise now all booked, lots of patience and effort as always from Su, can always depend on her and TC. Thanks Su
Sent by Chris Carter
Northampton 17/03/2019
Su always give an efficient service helping with the planning of your holiday. More importantly you can also be assured of great customer care while you are away and even a welcome home!
Thanks Su
Sent by Carole Farmer
East Grinstead 15/03/2019
Thank you Su, you have taken the stress out of booking our trip to Lisbon and relieved that we shall have not only our plane seats booked but
transfers as well. We can always rely on your punctuality in dealing with our requests and have no hesitation in recommending you.
Sent by Shirl Houghton
Patrington 15/03/2019
Su always sorts everything out and delivers all documents which is a bonus
Sent by Janet Robinson
Hull 14/03/2019
Sue has booked our holidays and flights to Australia for many years. Sue always manages to get us a good deal wherever we want to go. Another really good thing about using Sue is if there is anything you need to know e.g. Rules that have changed visas you need Medes you can't take to certain place.Thing you wouldn't always think about yourself. Great service why would you want the hassle of doing it yourself? Thank you Sue
Sent by Linda Moskal Yaya
Wiltshire 14/03/2019
Many thanks Su for a wonderful service, just come back from a Cruise to the Arabian Gulf, you arranged the whole holiday which was wonderful. We will be coming back to arrange another perfect holiday. I feel happy and confident when I book through you, happily recommend you to all my friends and family.
Sent by Linda Turner
HULL 14/06/2018
Su was very efficient and friendly but most importantly she did what she said she would do and followed things through and rang at the times she said she would - we think we have booked a super cruise thanks to her and will certainly recommend her
Sent by Emma Pearson Kendall
hull 13/06/2018
Su is knowledgable, helpful and endlessly patient when I am booking a trip with her. She does everything she can to help, offers a great personal service and I would absolutely reccommend her - and do!
Sent by Carl Briggs
Hull 07/06/2018
Everything has been great, was really surprised to see that we had our plane seats already allocated and that we nothing left to do but pay thank you
Sent by David Morris
La Nucia 09/05/2017
IN MY HONEST OPINION......I rate you 10 out of 10.
I would pass you on to family and friends for anything Travel Related.
The service you gave us for our MUNICH TRIP that we have booked with you is 2nd to none.
Getting 4 friends meeting up in MUNICH.....2 from Spain and 2 from England.....meeting up in the same Hotel in Munich as made 4 clients travel arrangements as simple and easy as possible....HASSLE FREE
Sent by Lucy Bond
Hull 01/02/2017
Su has been absolutely fantastic from the moment we spoke to her, we have booked to get married in San Francisco and there were a lot of different elements to organise as after our stay in San Francisco we are driving and staying on the Big Sur then onto Santa Monica. Su sorted the flights and made this happen so easily, not only did it end up being £3000 less than the quote we had with Virgin holidays but the personal service cannot be faulted, Su has contacted me or replied to my texts and emails whether it be 6 in the morning or 10 at night where else would you get service like that?!
We recently extended the trip to add on Vegas to the end of our trip, Su organised all of the flight changes and fees which wasn't made too easy due to the airlines policy but Su dealt with this no problem and organised our plans perfectly!
We like to travel as much as possible and would always contact Su to book a holiday in the future, will definatley be recommending her to our friends and family!
Thanks Again, Su x
Sent by Denise Wilkinson
Hull 15/12/2016
Thankyou Su for spending the time to get us the holidays we have asked you to find, always good value and the correct destinations we want. Always had great holidays and all have been within the budget we have given you. Many thanks for the great service and the great personal delivery of our tickets and paper work makes all the difference to me.
Sent by Alan Goode
Brewood, 08/12/2016
Thanks again for your help with our holiday booking. Emirates caused us some problems which you were able to sort out for us and your choice of hotel in Bangkok was spot on.
Sent by Mandy Henery
Hessle 08/12/2016
Sue is a fabulous Travel Counsellor and a friend - I would highly recommend her. Nothing is ever too much trouble for her, she's an amazing person and a credit to your business.
Sent by Tim Hussey
Willerby Hull 02/12/2016
I have used Su to book our holidays for many years now and have always found the service to be excellent with alternatives given if the original destination was fully booked. Also sometimes Su has booked the holiday as separate items when originally it was being sold as a package which has worked out better for us. Have recommended her services on numerous occasions and will continue to use myself into the future as it removes all the hassle.
Sent by Les Fisher
Sutton on Hull 02/12/2016
Sue has booked all our holidays over the years, from cruises to city breaks and beach holidays. Sue takes care of everything from visas if needed to taxis. Once we have booked we can relax knowing everything is taken care of and we can enjoy a great holiday, stress free.
Sent by Emma Pearson-Kendall
Hull 01/12/2016
We use Su for many of our holiday bookings and she is always fantatsic to deal with. I know I am a demanding client and like to look at lots of options before deciding and Su is always patient, helpful and professional. I have recommended her to many friends and family and they have all been thrilled with the service whether she is booking multi destination honeymoons or a family holiday. I would recommend her without hesitation and thank her for all the help she continues to give.
Sent by Josh Richardson
Beverley 01/12/2016
We heard about Su's excellent work from some of her existing, extremely happy, clients. She has planned our dream honeymoon and has guided us through every step of the way. We truly cannot wait for our trip next August! I would recommend Su's expertise and services to anyone!
Sent by john tongrack
hull 01/12/2016
Nothing's to much for Su, even when you get her to do loads of work then say sorry but its not us, she still smiles and says keeps in touch. Remember there will come a time when before or on holiday you need to talk to a rep, well Su is always a text away and nothing is too small, whereas reps in a hotel may only be there for one hour a day. So keep up the great work Su and I will book a holiday soon with you.
Sent by Marc Essex
Hull 01/12/2016
Myself and my partner have used Sue twice for our holidays - both times to New York. We decided to use a holiday planner as it takes away the stress and hassle of spending hours on the internet ourselves looking for places. From start to finish we were both very impressed by Sue's service. The hotels she had picked for us were great and both times just in the right location. Recommended 100%.
Sent by Linda Moskal Yaya
Wiltshire 01/12/2016
Su Dillon has arranged many holidays for me and nothing is too much trouble for her, throw any question at any time and she will also come back to you with an answer, I receive the best customer service you could wish for when booking any kind of holiday. Su is so professional I never have to worry about all the messy details when booking our get away. I also highly recommend Su to my friends and family.
Sent by Donna Storry
Hull 01/12/2016
I cannot recommend Su Dillon highly enough.
Nothing is too much trouble and she is so helpful in choosing the right holiday and everything that goes with it, airport parking etc. I wouldn't book a holiday with anyone else.
Sent by Jo Fleming
Beverley 01/12/2016
We asked Su to help us with our recent honeymoon. Su looked after us from start to end and managed to find us a great Island escape too! We found the service to be personal and professional and wouldn't hesitate to recommend Su to our family and friends. We used the wedding gift registry too which we found useful! Thanks Su!
Sent by Helen Harrison
Woodmansey 01/12/2016
We have had the pleasure of working with Sue for a number of years now to help us organise our perfect holidays. She has always demonstrated a keen eye for detail and always matches our requirements exactly. I would highly recommend Su as she delivers a great personal service.
Sent by Ian Goode
Hull 01/12/2016
Always friendly, informative and willing to help, regardless of how many times you contact her both before and after payment. This shows dedication and a great customer satisfaction approach.
Sent by Ann Briggs
Hull 01/12/2016
Excellent service, all questions and queries answered very quickly, nothing is too much trouble and our holidays have been excellently organised, without any problems at all.
Sent by Janet Millington
Hull 01/12/2016
I have been going on holidays booked by Su for a few years now although it has always been booked by friends. This year I have booked my holiday personally and she has been nothing but helpful.
The personal service you get cant be beaten and I can highly recomend her.
I for one will be using her again.
Sent by Ken Wilkinson
Hessle 20/04/2016
My wife and I went on a trip to drive down the Pacific coast highway in California, from San Francisco to San Diego. Su arranged all the flights (out to San Francisco and back from San Diego, with a few days visit to Houston on the way), the car hire and 7 different hotels
The hotels Su arranged were excellent in that we asked for reasonably priced but well located stops. Our trip was fabulous and went off without a hitch thanks to Su arranging everything. I think it would be rather worrying and difficult to arrange such a trip yourself and with Su's help all that worry was removed, it was such an easy and stress free way to arrange what was quite a complicated trip. Being rather cost conscious I did start out looking at making my own arrangements, but soon found that with Su's help it was far better ordered and actually far cheaper than I could manage directly.
I would recommend anyone who is thinking of arranging a tailor made holiday to contact Su for a great service. She seemed to easily cope with our particular somewhat complicated demands and was certainly the facilitator of a seamless holiday experience for us.
Sent by Tony Wedgner
Hull 19/04/2016
Excellent service as normal.
Thank you
Sent by Katherine Beal
Hull 18/04/2016
Thank you Su for helping us book our dream family holiday to Lapland! As a busy working mum, you made booking our trip so much easier as you did all the hard work for us and arranged everything that we wanted for our very special holiday. Thank you so much!
Sent by John Hussey
Southport 14/04/2016
I'd like to make special mention of your services, Su, which we were very impressed with.
This, as you know, was our first time with Travel Counsellors and the comprehensive service provided from speed of response in answering queries to the excellent advice offered was very impressive.
Our problems in booking on-line prior to our first flight and your attempts to resolve that, together with the VIP lounge pass you provided meant that we started our holiday in a relaxed frame of mind rather than in a state of anxiety hoping to get aboard without too many issues.
For that we thank you sincerely and would have no hesitation in recommending your company and you as an individual to family and friends.
Once again, Su, thanks.
Sent by Jayne Oliver
Brough 31/03/2016
Doug and I just wanted to thank you for arranging our recent holiday to Gran Canaria when we stayed in the Morgan Princess Hotel, Puerto Taurito . We had a really lovely holiday and was pleasantly surprised to be told that we were premium all inclusive which meant we could have any drink from the bar and not just the local ones. We knew we were all inclusive but hadn’t expected that so thank you for arranging that, we were over the moon.
We are always happy with the service you provide and we will continue to use you in the future when we are booking holidays and we will continue to recommend your services to our friends.
Sent by Keith Jenkinson
Seaton Ross 11/05/2015
Thank you Sue for organising and booking our trip to Australia you made the process easy for us with little hassle and we are delighted with itinerary.
Sent by Lesley Raywood
Goole 04/05/2015
We always book with Su, she is professional, efficient and pays attention to detail. We would have no hesitation in recommending her to our friends.
Sent by Patricia Fisher
Hull 02/05/2015
Recently booked two holidays with Sue. Sue is most obliging and will take care of the smallest detail for you. You can then relax knowing everything is safely booked.
Sent by Linda Ainsworth
Cottingham 30/04/2015
Su's service is always second to none. She provides a service that includes booking/ reserving everything you need, answering any queries that arise, checking things out and checking you in!
Su comes up with ideas we might like to think about, especially since she knows our tastes in holidays.
Wherever we want to go, we check with Su first to see what she can do and she usually comes up with what we want.
Sent by David Williamson
Hull 30/04/2015
I asked Su to help book a suprise holiday and a show in London for my wife's birthday.
She booked everything which saved me trying to do it without my wife knowing.
I would recommend Su as she also books holiday cruises for my parents.
Excellent work Su, and many thanks.
Sent by Campbell Laird
Limekilns, Fife 30/04/2015
I friend of mine has had some great holidays booked through Su, so I thought I would give it a go. Absolutely fantastic, everything was carefully planned, no hassle, no stress. So we have booked again and Su has tailormade a holiday which I expect will be the same as the first one - perfect :)
Sent by Leanne Tsui
Portsmouth 27/03/2015
I contacted Travel Counsellors following a recommendation from a friend. We wanted to book a special trip to New York for my niece's 18th birthday. We had a lot of requests but wanted everything at an affordable price. Su was great and really took the time to plan our trip to our exact requirements.
I would definitely recommend Travel Counsellors to my friends and family. Thanks to Su we had an absolutely amazing time with the personal touch.
Sent by Dave Williamson
Hedon 13/03/2015
Excellent communication and got me a great deal, always kept me in touch with what would happen and as the booking was for a surprise this was fantastic.
Sent by Jonathan Oxley
Leconfield 07/08/2014
Su found us a great holiday for all the family at a great price! The appartment was just what we needed, in a small and friendly complex. Little things like our own mini-bus transfers to and from the airport make the holiday experience feel so personal and stress-free! We are eagerly looking forward to our third holiday booking with Su already...and a few more to come, no doubt!
Sent by Tracy Faulkner
Epsom 05/08/2014
Su's name had been given to me by a friend and she came highly recommended. I'd been trying to arrange a family trip to New York and, having never visited before, it was daunting having to choose where best to stay, and we had a limited window in which to travel. I sent a quick email to Su and she came back to me immediately, even though it was a bank holiday weekend - service above and beyond the call of duty. She offered a variety of flight and hotel options to suit our budget and was also able to source city sightseeing packages and car parking at the airport. In fact, everything was taken care of and we just had to turn up at the airport and enjoy our trip, which was memorable for all the right reasons. Would definitely recommend Su and would use her services again.
Sent by julie cowley
hull 29/07/2014
I have been a customer of Su's for a number of years and would highly recommend her service. Su always finds the right holiday to suit our needs, at a competitive price. We also get peace of mind with the ATOL protection provided.
Sent by Lesley Raywood
Goole E Yorkshire 28/07/2014
We ALWAYS book with Su, she is thorough, efficient and totally trustworthy. We only have to give her an idea of what we require and she will custom fit it to our requirements. We have had some fabulous holidays, all trouble free and we know if we had any problems while we are away they will be sorted without delay.
Sent by Irene Lear
Hull 28/07/2014
If only I had called Su Dillon earlier. I could have saved myself hours of searching for deals online. Within 30 minutes Su found me a great deal, great price, good flight times and sorted all the little things, like transfers and parking. Brilliant. Will definitely be using her services again. Thanks Su.
Sent by Helen Harrison
Beverley 28/07/2014
We have always found Su very helpful and knowledgeable and the personal service she provides is second to none and not what you would receive from the high street or online. The ability to also contact her outside of normal business hours is also helpful. We would definitely recommend her services.
Sent by Trevor Maplethorpe
Hull 28/07/2014
Having booked many holiday with Su, and indeed recommended to friends I have no hesitation in saying that Su offers a very efficient and reliable personal service. Very simply Su takes away the stress and is always there to help with any of our requirements or questions.
Sent by Pat and Les Fisher
Sutton on Hull 28/07/2014
We would like to thank Sue for arranging our latest holiday to Rhodes. Everything was perfect even the weather. All we had to do was contact Sue tell her where we wanted to go and details of hotels we preferred. Sue organised everything for us even private transfers to and from the airport. All we had to do was to get to Manchester airport. Sue arranges all necessary documents and delivers them personally. We have booked cruises, weekend breaks and long haul holidays with Sue. We have enjoyed them all thanks to Sue’s organisation. I would recommended Sue if you want hassle free holidays. Thanks Sue.
Sent by Nicola Gladston
Milton Keynes 21/03/2014
We have used Su a few times in the past three years. I can honestly say that from start to finish the whole process is such an easy and pleasant experience. Everything from booking the flights, the hotel, transfers, VIP lounge and car parking is all taken care off. No stress at all, Su always confirms everything fully with me, and all documentation is followed up. I like the fact that should I have a query or a problem that Su is on hand to discuss and resolve. I like the fact that wherever you book whether it be a weekend break in the UK or you booked a trip of a lifetime, the same attention to detail is always given by Su.
Sent by Peter Shilton
Pontyclun 09/12/2013
We booked our holiday through Sue. Everything was just what we wanted - no fuss and excellent service. Pleasure doing business with her, we will definitely recommend to friends.
Sent by Natalie Hall
Beverley 11/11/2013
Just a quick message to say thanks to Su, absolutely first class personal service. I couldn't have asked for anything better and will be sure to use Su again. Just can't wait for my holiday now!!
Sent by Mark Green
Hull 11/11/2013
We have booked several times through Travel Counsellors, nothing is too much trouble for Sue and I would recommend anyone too book through Travel Counsellors. Our bookings have been for multiple families and large group short break holidays, all handled professionally at a great price with no fuss. We have just booked two holidays for 2014 through Sue, can't give you any better recommendation than that.
Sent by Sally Buck
Goole 22/01/2013
Thanks to Su, my husband and I have just returned from a wonderful short trip to Iceland (in fact the same itinerary as the trip Su took herself - see her travel diaries). All arrangements were made through Su and everything went without a hitch. This was the first time I had used Travel Counsellors to book a holiday and would not hesitate to use her again or recommend to my family and friends. Thanks again.
Sent by Elizabeth Harrison
Hull 27/11/2012
I can recommend the services of Su for anyone wanting to book a holiday. I have been on a few holidays arranged by her and each one has been good. She is very helpful when advice is needed and once the booking has been made she deals with all the necessary arrangements to make the holiday run smoothly.
Sent by peter jaram
hull 26/11/2012
I find Su very helpful. She has always given me the best advice, and everything has been spot on. She is never intrusive ringing me up every day but I know that when I need her expertise I can count on it. I have tried travel agents, and going on line myself, but I know I can leave it to Su and with her professional attitude I get a satisfying care free holiday. I am glad that I was recommended to Su.
Sent by Tracy Smith
Hull 21/11/2012
If I could give Su a higher score I would. She was exellent. I wasn't an easy customer as I couldnt make up my mind which hotel I wanted to stay in. She went above and beyond any other travel agent I have been with, keeping me updated via email and text even outside office hours. Su was recomended to me through a family member and I wouldnt hesitate to recommend her to any of my friends and family. I am very happy with the recomendations she gave me to help me come to my decision and I am very much looking forward to the holiday that she planned. Thank You.
Sent by Clair Williamson
Hornsea 21/11/2012
Su was a great help to me whilst I was dithering about wondering what to do about a flight booking. I spoke to Sue, and she quickly and efficiently took over my worries and booked it all for me! I would recommend, she knows her stuff!
Sent by Ann Blunden
Hoddesdon 20/11/2012
Su has helped us find our holidays for the last couple of years. I find it very stressful searching the internet to find the perfect holiday to suit us and our children but Su takes all the stress away and is always happy to help and very quick to respond. I think we may be asking for help from Su for quite a while yet and have recommended her to family and friends too.
Sent by Ian Porter
Hedon 19/11/2012
We have used the services of Su twice to book our holiday. Every time we rang to see if she could price match or beat a deal she tried her best to do so. If we called and she was unavailable Su would always call back with an answer to our answer phone messages. I would and do recomend Su to deliver a quality service.
Sent by Shirley Briggs
HULL 19/11/2012
I have booked a holiday through Su and Su has been very helpful and found us a good price. She also booked our transfers and bus tours without any problem. Nothing is too much trouble and I will certainly book further holidays with Su.
Sent by Balcam Alan
Hull 19/11/2012
I have always found Su to be very efficient, leaving no stone unturned, when organizing holiday details. Her friendly, personal style is so reassuring when dealing with holiday planning whether it be a group booking, family or just two people.
Sent by Janet Robinson
Hull 19/11/2012
If you are thinking of going on holiday but you hate sitting in the travel agents for hours, then give Su a ring, tell her what you are thinking of doing and she will like magic come up with a holiday for you and you havent even left your house. This year she has sorted us an amazing all inclusive in Tenerife and a Mediterranean cruise for next summer including all transfers, car parking and a brilliant hotel to add on in Barcelona. Nothing is ever to much trouble. Thanks again Su.
Sent by LARRAINE JOHNSTONE
HULL 19/11/2012
We have used Su for two holidays for myself and my husband, and have also been with friends on holidays arranged by Su. We have always found her very friendly, efficient and willing to keep on searching to ensure that our exact holiday requirements are fulfilled. I have already recommended her to friends and family and will continue to do so.
Sent by Sandra Patrick
Thorngumbald 10/05/2012
We were very happy with the service Su gave. She sorted out our holiday and everything went to plan. Very pleased.
Sent by John Tongrack
Hull 10/05/2012
As usual nothing is too small, Sue always goes above and beyond. So ring, book, fly and enjoy because you will be back to Sue. We have for the last 5 years.
Sent by Oliver Hudson
Hull 10/05/2012
Whenever I need travel assistance for business or family trips, Su is always extremely helpful and gets the job done. Sometimes I give Su very little notice but she always comes up trumps. Thank you so much and keep up the good work!
Sent by Sylvia Powell
South Cave 22/03/2012
Su has always given excellent service,not only in finding the perfect holiday but help and advice with hoiday insurance.Plus,she takes particular care to ensure transfers are always in place. Su is tops!
Sent by Denise Morgan
Brandesburton 22/03/2012
Whatever we have asked Su to do from a three week fly drive around the USA and a Valentine's weekend in Amsterdam, Helsinki and Stockholm to a simple train ticket from Hull to London, she has allways provided us with a professional,friendly service. Her attention to detail and personal support are exceptional. I would have no hesitation in recommending Su to friends, familiy or business colleagues.
Sent by Linda Moskal Yaya
Dalyan Turkey 04/01/2012
I have just returned from a wonderful holiday in Las Vegas, Toronto and New York - all arranged by one of your agents, Su Dillon. This is my third holiday arranged by Su and I just want to say that the whole experience was just perfect, absolutley perfect, even down to the small details of transfer from airport to hotel. The hotels she chose for us were first class and situated within walking distance to all the main areas we wanted to visit. This was just such a wonderful holiday and Su did us proud. I of course will recommend Su to all of my friends and my husbands friends and will be going back to Su for my next holiday adventure. Thank you so much Su for a perfect holiday.
Sent by Gareth Lewis
Port Talbot 18/10/2011
I have used Su for a few years and will contine to do so, myself and my partner have travelled the far east with Su's help and every trip has been awsome. Couldnt have done it without her, communication is great, she takes the worries of booking on your own away, first class service.
Sent by Denise Morgan
Brandesburton 18/10/2011
My recent London trip was my first experience of Su's personal service. It was fantastic to just pick up the phone or send an email and have everything done for me. These days people think that to do it all themselves will save them money. Su found me a cheaper rail fare and hotel than I had been able to sort out myself so apart from saving me money, she also saved me time and all of this with a smile. Since booking this short weekend trip we have relied on Su to organise a four week fly/drive to the USA and will definitely be using her services again.
Sent by Karl and steph Clark
Thorngumbald 18/10/2011
Absolutely fantastic. Perfect holiday and a perfect service. Went above and beyond the call of duty, to ensure everything was and ran perfect. Made us feel at ease that all the plans were sorted and the result was a great holiday. Thank you very much
Sent by Darren & Sandra Ackroyd
Hull, East Yorkshire 25/09/2011
Thanks Su for organising a fantastic holiday to Mexico, we all had a brilliant time. Travel plans all came together to make the experience one to remember. So would use and recommend your Travel Counsellor service again.
Thanks again Su
Darren & Sandra.
Sent by Maureen Friend
Keyingham 20/09/2011
Su provides an excellent and very helpful service and I would recommend her to any one looking for a holiday to suit their needs.
Sent by David Walters
Barton on Humber 14/09/2011
Very helpful in arranging flights and ensuring everything went smoothly.
I will certainly be using again.Thanks.
Sent by Oliver Hudson
Hull 13/09/2011
I recently contacted Su Dillon to assist me with flights at very short notice and was amazed at how quickly and seamlessly Su had everything booked and in place, from flights to parking, and even with a special valet parking extra, which was a bonus. I will certainly contact Su again for help with travel, and will be recommending her to contacts, family and friends without a doubt!
Sent by Caroline Barker
Hornsea East Yorkshire 01/08/2011
Excellent service and advice, I would not go anywhere else for my travel arrangements.
Sent by Jillian Wells
Hessle 30/07/2011
Whenever I have asked Su to either provide me with information or to book a holiday she has always given me excellent service. I have recommended her to many of my friends and shall continue to do so. Nothing is too much trouble for her and even if we have experienced a problem on our holiday she has dealt with it in an efficient manner on our return. Shortly she will be helping us plan our round the world trip and am looking forward to consulting her on all the necessary travel arrangements we will need to make.
Sent by Angus Fielder
Goole 26/07/2011
Just back from my holidays booked by Su and had a fantastic time, everything was perfect. We experienced really good service as I’m too busy to organise things! Again thanks Su you’re a star!!
Sent by david brocklebank
leven east yorkshire 25/07/2011
Booking with Su has saved us hours of shopping around looking for the best deals. We told her exactly what we wanted 24 hours later it was booked with the clients happy! I will give you further feedback when we have had the holiday!
Sent by Valerie Groombridge
Chatham 25/07/2011
We received a very fast, friendly and efficient service from Su when booking our holiday. Every query was quickly dealt with and we will ask for her help again in the future.
Sent by Trevor Maplethorpe
Hull 25/07/2011
Su has as always, done a fantastic job of organising all of our holiday requirements, lots of patience and dedication.
Thank you
Sent by Gaynor Mackman
Hedon 25/07/2011
Su has been very helpful in setting up the gift register. We found her very approachable with no request being too much trouble. I would strongly advise anyone to use this service. Just one of the numerous wedding tasks taken out of your hands and dealt with efficiently!
Sent by Lee Waites
Hull 24/07/2011
Su Dillon was amazing; she got us an amazing deal and made sure we were happy, keeping us up to date on all details about our holiday. Su sorted everything out no matter how big or small. We came across a few problems on the way to the airport with a major traffic jam. Su sorted everything contacting the airport rebooking some tickets and sorted all the insurance details out so we could just enjoy our holiday. I would Su to everyone I know. Why book with a travel agent when you could have your own personal Travel Counsellor, who is there all the time to answer any questions. Thank you very much Su, we had a great experience and will use you again in the near future.
Sent by R Bristow
west sussex 04/03/2011
Thanks for your voicemail (and the card!!) We had a fantastic honeymoon thanks, it really couldn't have been better.
Kuredu was awesome and you should definitely recommend it to others.
Thanks for your help and efforts organising it all for us. I'm sure I'll be in touch to use your services again!!! The arrangements from TC were all very slick!
Sent by Bryan & Kay Harrington
Hull 03/03/2011
Su offers a very friendly, professional and personal service. She always calls back when she says she will and nothing is too much trouble for her. I have no qualms in recommending Su to my family and friends.
Sent by Helen Harrison
Beverley 02/03/2011
Su really excelled herself - we were quite specific with dates/ hotel and location. The hotel chain were unable to accommodate us when we tried directly. Su however pulled out the stops and managed to arrange our perfect holiday on the dates we wanted and in the hotel we so wished to stay at.
Su was very efficient and kept us informed throughout - even at weekends!
Sent by Sian Bowe
Lincoln 02/03/2011
I have recently returned from a fantastic holiday in Thailand and I have to say it exceeded my expecations! Su Dillon was great and organised this at very short notice, with very tight date limitations and requirements. She provided excellent customer service and I wouldn't hesitate in recommending her to friends and family. I will certainly be using her again!
Sent by Nicki Rowland
Beverley 02/03/2011
Su goes out of her way to assist with all our enquiries and bookings. She has never failed to deliver and has organised some wonderful holidays and trips for our family. Su is a pleasure to work with. Thank you!
Sent by John Williams
Liverpool 02/03/2011
Su was a great help in finding us the holiday we were looking for in Tenerife and at such short notice. Sorry about that Su!!!! Nothing seemed too much trouble for her despite our constant demands. She also sorted out our insurance which was a weight of our minds as I needed extra cover. So a big thank you from Sharon and myself.
Sent by DENISE WILKINSON
HULL 02/03/2011
I gave Su dates for our holiday to Krakow said it could be 8 or more people. Wiithin two hours Su came up with a choice of four hotels. We made our choice and Su sent us some very useful information about the tourist points and the local area of the hotel. I then went on to request prices for 14 people which Su sorted quickly. I then changed it to 16, but nothing was any trouble for Su. Will use her again.
Sent by Geoffrey Ranin
Goole 02/03/2011
When my wife and I decided to have one last family holiday together with our two grown up girls, a friend of mine suggested speaking to Sue. Now although we are going on somewhat of a complicated holiday (21 days in California) Sue couldn't have been more helpful advising me where were the best places to go and booking quite a lot of the trips so i didn't have to. I can't wait.
Sent by Nick+ Lea James
Hull 25/11/2010
We would like to take this opportunity to thank Su for what can only be described as a perfect honeymoon in Kuredu, Maldives. From leaving our door to getting home everything went perfectly; from parking, flights, accommodation, destination, even the weather (but I'm sure I cant give you credit for that one). Seriously couldnt ask for better service. Thank you so much to Su and the Travel Counsellors team.
Sent by Sylvia Powell
Hull 14/10/2010
Thank you so much for the holiday in Majorca you organised, for seven of us in the summer holidays. Everything was well planned for us including pre booked seats on the plane. A bonus indeed. I think you even ordered the weather it was so brilliant. We will certainly come to you for all our future travel plans.
Sent by Gary Rowland
Beverley 26/09/2010
I'm very busy at home and work and I find it hard to get the time to search, organise and book holidays and business trips abroad. Su takes care of all this for me as well as getting a good deal. I always have every confidence things will run smoothly without any hiccups from door to destination !
Sent by Lee George
Hull 23/09/2010
Excellent, punctual and friendly service. We specified that we would like to go to three separate destinations, and not only did this come in on budget, but the hotels Su picked for us were magnificent. This was our honeymoon, so it is certainly the most significant and in that case potentially critical, but I cannot fault the service. Great stuff.
Sent by Jo Roberts
Hull 21/09/2010
I have booked 2 holidays now with Su. The first a girls weekend away to Tenerife and the second a family holiday to Egypt. Both holidays were fantastic, especially the one to Egypt. Su kept me well informed and even hand delivered my tickets, how's that for service!! She also sorted out the cancelled flight coming home from Tenerife and we will recieve a full refund within weeks! A huge big thank you!!!
Sent by Emma Pearson-Kendall
Hull 25/08/2010
I book several holidays a year and Su's been a great help not only in booking trips but also being there to help with travel issues. In one instance, even though it was in no way connected to Su she was there at the end of the phone at an unsociable hour and did everything she could to help us, which was fantastic. I have already recommended her to friends and family and would do so to anyone!
Sent by Peter Lindstrom
Hull 24/08/2010
Thanks Su for a great holiday, we were all impressed with the service you provided and the value for money, particularly the airport transfer and your recommendation of the Hotel Flamingo Benidorm. Another nice touch was the wallets and pre-allocated seat tickets. I will definitely be contacting you for any future holidays and will be recommending Travel Counsellors.
Regards Pete
Sent by Tim Hussey
Willerby Hull 13/08/2010
Su dealt with everything for our trip to Florida in an excellent manner and the whole trip went to plan. We liaised on a regular basis re the flights and hotel and all tickets arrived on time. Having Su arrange your hol this way is so much better than sitting for 3 hrs in a travel agency and if plans had to change then this can be done much more easily. We shall be using Su for all our future trips.
Sent by michelle GRIFFITHS (nee CASSIDY)
Raywell 23/07/2010
Sue organised my holiday and our wedding in Vegas. We booked for 7 people and two other friends booked the same holiday. It ran very smoothly, with perfectly timed flights and great hotel. The wedding day itself was totally stress free as everything had been done for us. I would have no hesitation in recommending her to our friends, and have already started doing so!!!
Sent by graham bradshaw
Hull 09/06/2010
Su recently arranged a holiday for us to the United States, her service was first class and we would recommend her to anyone thinking of booking a holiday. Her response to our requests was immediate, and even though we had disruption due to volcanic ash clouds closing airports, Su was on the ball, with advice and updates you would not get from high street travel agents, thanks again Su.
Sent by K Thompson
Beverley 10/02/2010
Su has taken the stress out of organising our family holiday to New Zealand. Not only did Su find some 'awkward' flights for us, she found them for much cheaper than what we'd been able to. Her personal approach and very friendly nature has been very much appreciated and we will continue to use Su from now on for our holiday bookings as well as recommending her to friends and family. Thank you.
Sent by Malcolm Raywood
goole,east yorkshire 26/01/2010
I would like to thank Sue Dillon for the arrangements she has made for me on the trip to Tenerife, and my proposed trip to Sri Lanka and India. The part to India had to be scrapped due to the Mumbai bombings. I would not hesitate to use Sue Dillon again or recommended her to other people. Many thanks. Yours Malcolm Raywood.
Sent by Shirl Houghton
HULL 26/01/2010
I would like to thank Su for her help when my son went to Australia. Nothing was too much trouble and she got him a great deal plus arranged him special backpackers insurance. Since then I have asked her advice on many occasions and told my friends and family about the service she offers. I am hoping to book a holiday with her this year and as I am single this is quite a challenge.
Thanks Su.
Sent by david robertson
leeds 25/01/2010
Sue Dillon is a very helpful and knowledgeable person who will cross the T’s and dot the I’s to make sure you have the best possible chance of having a wonderful holiday, she takes all the stress out of researching the holiday and if you’re like me time is something I do not have a lot of! It’s brilliant your dream holiday is just one phone call away, wish I’d found Sue twenty years ago!!!!
Sent by Debbie Lamplough
HULL 25/01/2010
Very pleased with the service and help we have received from Su in the past. I have no hesitation in recommending her to my friends and clients. A special thanks for all your help when Joe went to Australia last year.
Sent by John Butler
Howden 25/01/2010
Booked holiday with Su. She is very professional and knowledgeable about all aspects of travel especially for us having two young children. Price quoted was very competitive and also included Hotel at airport pre flight, car parking and a private transfer to resort (these are very welcome as often the added extras cost more than the main holiday!)
Already recommending Sue to all I know
Sent by Chris & Sarah Morland
Derby 25/01/2010
We had wanted to go to Italy for years but due to budget, we had not been able to. After speaking to Su regarding this she gave us some idea of price, hotels and different locations. We were surprised at the great rates on offer and booked 7 nights, half board in Sirmione (Lake Garda), at Hotel du Parc. Su was great - sorted everything for us and the holiday was amazing - we would go there again!
Sent by Zoe Silver
Bradford, West Yorkshire 24/01/2010
Su was the most helpful travel advisor I have ever encountered. From the word go she was full of ideas and she helped us narrow down what we wanted from our honeymoon. She went above and beyond the call of duty to help us get the perfect trip. Su was recommended to us and we will be recommending her in turn to all our friends and family.
Sent by MIKE DILLON
GALASHIELS SCOTTISH BORDERS 23/12/2009
A great travel agent with a very personal touch. She keeps us informed of everything thats available and is very quick to give details on holidays. Prices are always favourable. Great point is she always remembers the little extra things that need to be done when arranging a break, no matter if it is a couple of days or two weeks, her attention to detail is second to none.
Sent by Linda Moskal Yaya
Wiltshire 17/12/2009
My husband and I have just returned from a 19 day Panama Canal Cruise holiday all arranged by Su Dillion. I have to say everything was organised by Su which left me only the task of packing our suitcases. I found Su so helpful and nothing is too much trouble, she is always happy and willing to help anwser my questions, a true profesional lady. Looking forward to my next holiday arranged by Su
Sent by Jon Buckland
St Albans 30/11/2009
We asked Su, along with a number of other similar agencies, to investigate options for our honeymoon. She has been amazing - providing service from a seemingly mystical bygone era: informed, efficient and exceptionally friendly. I would recommend her to everyone without reservation and am already working with her on our next holiday!
Sent by Neil Wells
Hessle 21/05/2009
I used Su's services to book the most expensive holiday my family have ever been on, it is a trip for my brothers 21st and parents 30th wedding anniversary. Su went out of her way to find us the best possible deal, she called us when it was convenient for us and kept us updated every step of the way. Amazing personal service, even got a bday card!
Sent by Kylie Branagan
Preston 19/05/2009
Su offered fantastic service when helping us to choose our dream honeymoon, finding the perfect luxury package at a reasonable price.
Having a personal advisor to source our honeymoon made it much easier and the Honeymoon Gift Registry service offered by Travel Counsellors was ideal for us to provide a more contemporary and suitable gift request to our guests.
Thanks Su!
Sent by Brian Nickson
Kingston upon Hull 16/05/2009
I used Travel Counsellors for the first time, recently, to help me find a good deal on a Mediterranean cruise for me, my wife and two friends. Su discussed the group’s requirements in detail and was soon on the case. In no time at all, she was back to us with what turned out to be a dream 10-night holiday aboard the 5 Star cruise ship, Celebrity Summit, including all transfers and a stay at a near-London hotel, at a price we could not refuse.
Nothing was too much trouble for Su. Whilst we had a number of queries along the way, she dealt with each of them quickly, efficiently and very professionally, sometimes using the network of Travel Counsellors to resolve an issue.
I would thoroughly recommend Su Dillon to anyone thinking of booking a holiday and I have already done so to a number of my friends and family members. The whole booking experience was slick and trouble free and saved hours sitting in a travel agent’s office or surfing through endless web sites, with all the stress that entails.
Will I book through Su at Travel Counsellors again? Already have! Thanks Su.
Sent by Julie Cowley
Hull 23/12/2008
I would not hesitate in recommending Su. She adds that personal touch. Nothing was too much trouble. She organised our holiday from start to finish including car hire and airport parking. We had a fantastic holiday.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
A quick summary of our week in stunning Calvi
Beautiful Island in the Mediterranean sea
French speaking locals with a touch of Italian flair
Seafood Pizza and pasta , with choices of wine to compare
2 hour flight from London , and a 20 min transfer checked in
Unpack and out with the locals for the adventure to begin
Beautiful white sandy beaches ,warm and calm seas
Great time September to v
Visiting a cruise ship in Port is always rather cool, but nothing better than being up North in Liverpool
Monday this week I had a look around ROTTERDAM – a stunning ship from Holland America Line (HAL)
With a stunning lunch on board too it was simply divine
Holds just over 2600 passengers when every cabin is full
So lots of space on board which felt really wonderful
HAL would appeal to adv
As my last cruise blog was written in 2016- there’s been a good bit of cruising since I thought I’d update where I’ve been sailing and with which lines.
Obviously 2020 saw a massive impact on all the travel industry when Covid struck. Hundreds of cruise ships laid up all around the world. I’m delighted to report that the last couple of years the business has returned, and then some!
In 2023 CLIA
You'd not be mistaken to see similar heading on my blogs
this was our 3rd attempt to see the Northen lights but wasn't to be....
twice Iceland and this time Finland!
Nevertheless it was an amazing experience!
leaving from Humberside our local airport was a bonus. the operator we work with for this trip has an array of regional airports as well as Manchester and London
On arrival in snowy Finla
We disembarked the ship in Vancouver. First time visits for all these places I took advice from colleagues who had visited previously and our own Destination Specialist to plan the week ahead.
We took the Hop-on-off bus tour around the city. When in a new city we usually like to go around a full circuit and get a feel for the place first. Being perfectly honest, it was not the best tour we’ve b
Wow - Jaw dropping – Breath-taking- Awesome.
These are some of the adjectives we’ve used over the last couple of weeks.
I take full advantage of the travel benefits available to me as a Travel Counsellor. Enhancing my travel knowledge of course so all for market research purposes! Many who know me well, know that Ken my husband rarely has a clue until weeks before where we’re going on holiday.
We flew out from Liverpool with airline play.com,
I can arrange any airport based on where you're from.
Driver waiting in arrivals with our name on his tablet,
Into a very comfy minibus and off we set
Well located in central Reykjavik to take in all the sights,
Of course the main thing on the bucket list to see the Northern lights
A gentle stroll to the harbour by 9pm set sail from the shore,
Since December 2020 we've had 4 attempts to get over to our loved Tenerife
Others may have given up but we had the belief...
That when it's was meant to be we'd make it and it would all be worth while.
We've just enjoyed 10 fabulous days in the sun in true Canaries winter style
So there's a few forms to complete and need to be jabbed or take a test.
But we all want to stay safe don't we so it
Anyone who knows me, know I love a cruise. It’s been so upsetting seeing all the cruise ships laid up over the last 12months. Even on my recent visit to the South coast saw three ships anchored in Torbay
So, imagine how excited I was when invited on a “test-cruise” for Norwegian Cruise Line. A 4-night trip for travel trade and NCL staff. To trial all new systems and protocols, before the first co
I must admit this is something I'd not heard of up to Summer of 2020
As we all know the Covid situation brought with it a demand for UK trip , so I've now booked it several times and finding some fabulous properties
I can book anything from B&B , hotels or cottages along the route and car hire too if required
Depending on where you live in the UK can add some stops en-route up to Bonny Scotla
UK Cottage and Lodge breaks have been so popular I thought best sample one for myself
We can offer them in all areas of the UK and for all size of families or groups
Lots of clients have been booking them to get together having not seen one another for so long
I booked a break in a little village called Glaisdale in North Yorkshire just outside Whitby.
Fabulous walking area , so great when prop
Almost 1 year on – WOW
Who would have thought when we were in the early throws of this Pandemic, that we’d still be battling it now?
What a year it’s been, and like millions of others my life has been turn up-side down like never imaginable.
I took the difficult decision over 13 years ago, to leave a well-paid job and follow my passion. To run my own travel business.
Whilst there has been man
My first experience of Covid was quite a while before it arrived in the UK as I had clients on a Far East Cruise which was curtailed so it’s been affecting my work-life for well over a year now. Thankfully there is some light at the end of the tunnel with the introduction of the vaccine as some countries are opening their borders for travel as well as clients reverting to booking Staycations for t
Life as a Travel Counsellor during Lockdown
It seems like a lifetime ago, I spent a couple of weeks in Tenerife earlier this year, just as Covid19 had been found in a hotel there, from an Italian guest. I would never have dreamt then, what the next weeks and months were to become – like nothing experienced in my lifetime let alone my Travel Counsellors career.
I returned to the UK on 7th March s
Having been sailing and selling ocean cruises for over 20 years I thought it was time we experienced the vastly growing market of river cruising. My husband Ken and I attended the CLIA (Cruise Line International Association) river cruise conference in Amsterdam Nov 19, on which we heard from industry experts about the vast array of destinations of rivers around the world which are now available to
So we set off from Hull by first class train
All Ken knew was we were to be cruising again
I’d done an itinerary of what was in store
Thailand, Malaysia, Singapore and more
A night over in London staying in Cricklewood
A few hours at bingo I thought would be good
Starting at the airport in the lounge like a VIP
A bite to eat and a few drinks are included free
The flight was a long one, some
A true bucket list trip for me was going to South Africa – the problem is now I've been I want to go again!
Unsure about doing the trip on our own, we took our first escorted tour. You may be put off (as I was to be honest) about being on the go all the time and the packing and unpacking along the way, but it was absolutely fabulous.
The organization is brilliant, from being met at the airport
Working from an office at home - can be very challenging, but as a Travel Counsellor we have not only the support 24/7 cover at Head office in Manchester, but 1500+ colleagues around the globe.
It's a very unique ethos - we are not in competition with one another but work as a team. I'm very fortunate to have many colleagues who help and support my business every day - and never feel like I'm wo
I've been visiting Benidorm for holidays since I was a teenager with my parents. It's image has changed over the years and appeals to both young and old. Sometimes media coverage doesn't give it the best image and I'm sure it is a love or hate place but personally I'm on the love side.
I've stayed in many types of accommodation, both apartment and hotel and will continue to try different ones to
I've seen a lot of coverage on social media about wow moments on your travels so thought I'd share mine with you best I could narrow them down to is the following four:
Regent Seven Seas Explorer. Named the most luxurious ship ever built. I've been very lucky to win a sailing on this ship and also a visit during CLIA conference: read both on my other journals The ship sure has the wow factor fro
What's on your bucket list?
Until very recently I didn't actually know where the phrase came from. I heard about bucket list but didn't know the literal meaning. Well here's what I'd love to see and do before I kick the bucket
Number one for me is Canada. The reason I've not done it yet, is that I believe I'd need 2-3 weeks to see it all and obviously with the cost involved I'd want to start in
Since joining Travel Counsellors in December 2007, I've grown my business year-on-year and currently boast just over 350 clients.
Travel Counsellors set a target every year to become a Gold Travel Counsellor, and out of more than 1,700 TCs worldwide, these forms the top 10%.
Over the last two days, I've been on a course at our Head Office in Venus Manchester along with other TCs who are ul
As you'll know if you've read my other blogs, I do love a cruise. I think from last count I’ve been on just over 20, as well as numerous ship visits around the UK. When CLIA announced they were hosting an event in Copenhagen featuring ships rarely seen in the UK, I jumped at the opportunity.
I'm very fortunate enough to have sailed on Regent Seven Seas Explorer so I was thrilled that day one sta
We've been to Benidorm many times before, quite often visiting friends living nearby in Spain or taking a long weekend break. I sell it a lot and so each time like to sample different hotels.
Following on from our Travel Counsellors conference in 2017 we jetted straight off to the Costa Blanca and met up with friends. We stayed this time at the Belroy hotel in a good central location in Levante
Another cruise line I've yet to experience is Oceania, part of the group with NCL and Regent. They have fabulous ships, with all the features of the larger vessels yet small enough to get into many ports without tender and under 1000 passengers on board.
One of their many focus’ is on cuisine and they highlight that many of the speciality dining on board is included on board with no supplement. M
Cruise and Maritime include Hull in their yearly itineraries usually around the UK, Iceland, Norwegian Fjords and Baltic capitals including St Petersburg to name a few.
Having one sailing leaving Harwich then calling at Hull before a UK 12-night trip, they had numerous cabins to fill for the one night and pushed out a promotion to sail for the night from £39. I got a group of friends together to
After last year's Travel Counsellors conference, I entered into a marketing competition - and won a fabulous trip for 2 to St James Club in Antigua, flying with Virgin Atlantic.
Put together in verse day by day the posts I made to Facebook which sums up the trip:
Set off this morning, the journey not too quick,
But finally arrived at hotel in Gatwick.
I don't often put travel onto my
With the introduction of the Flybe service from one of my local airports - Robin Hood Doncaster - what better excuse to squeeze in a few cheeky days away in Spain.
With an early departure from Doncaster, and a 10 minute transfer from Malaga to Torremolinos, we left at 7am and were on the beach just after lunch
We stayed at the Sol Principe which is a lovely hotel, but just a little bit far o
The Visit Orlando Roadshow came to Leeds so a group of Travel Counsellors went along to find out all about what's new in Orlando and their amazing Theme parks
Each presenter only had 20 minutes, but first up Visit Orlando gave us an overview of all that's new there - and not just the Theme parks, all the stunning new hotels/ villas - fabulous shopping malls and simply stunning world renowned g
Back in February this year, I entered a competition to CLIA (Cruise Line International Association) where I had to write a proposal about how I'd promote cruises to "yet to cruise" clients.
In May I found out I'd been shortlisted and would be attending the Agent Achievement Awards as guests of CLIA in London along with the other nominees.
It was a fabulous evening with entertainment from Boo
Travel Counsellors from around the globe look forward with anticipation every-year to the annual conference, usually held in November.
This year was no exception - held at the Conference Centre in Manchester over the weekend 18-20th.
During the day we hear from the Directors and staff from our head office at Venus in Manchester about the new and innovative ways they are working with operator
At Travel Counsellors annual conference I was the lucky winner of a place on board the most luxurious ship ever built along with my husband Ken. We feel so privileged to have had this experience and having recently watched back the Channel 5 documentary of the making of the ship, I actually shed a tear.
I've wrote this poem which hopefully sums it up and have taken a few snaps around the ship.
I've been very fortunate to have some wonderful holidays but in November 15, to date is one of the most amazing trips.
It was planned and saved for over 18 months, first the cruise element (which the free upgrade to a Balcony cabin was on) and then added to with flights/hotels and excursions.
We flew out to Hong Kong for one night. We did an open-top bus tour including up the Peak Tram wher
Back in 2004, times were changing in the cruise market with the demand for less formal cruising.
P&O took the old Arcadia and changed it into the Ocean Village. No dress code, no set dining times and a bigger appeal to a wider market.
Personally we found it all a bit of a strange experience, but probably as we were comparing it to when we'd sailed on her as Arcadia. We couldn't fault the foo
Like most people, you will remember where you were 9/11. I was being offered a cruise to depart the following day from Southampton, on the P&O staff stand-by offers.
It's hard to put into words how different this was from Arcadia, but personally I found it a lot more formal (not as relaxed) which goes to confirm not every ship will suit everyone but there is a ship out there which will suit you
I worked for North Sea Ferries in Hull and once they were taken over by P&O, we were able to enjoy concessions not only on the ferry but also on P&O Cruises too.
It was on a standby basis and often with very little notice to travel, but a great opportunity to experience cruising for a fraction of the brochure price!
2000 was our first trip, flying out to Barbados, cruising around the Caribb
Why do I love cruising?
My first ‘cruise’ experience was not a particularly great one I have to say. Our honeymoon on board the Thomson Topaz, back in 1998. A very old, reconditioned ship, which was in much need of more than a bit of TLC, but none the less from this trip on – we had the ‘bug’.
We spent a week in Florida and then sailed from Port Canaveral to the Florida Keys, Mexico, and
Having always been a bit of an organiser I planned a trip on P&O Ferrries with a group of friends as a pre-40th Birthday celebration! I had done many trips on P&O so I knew the return crossing was usually a little reserved as everyone is tired and catching up from the early mornings. So… I decided to make it fancy dress - a 1970's night...
After a late night on-board and a 06:30 wake up call, e
One of Ken (my husband's) dream holidays was to see the Northern Lights, so after consideration and advice from fellow colleagues we booked a short break to Reykjavik for the first weekend in January.
We travelled out from Manchester. This was just a two hour flight and a well-organized shuttle service into the centre of Reykjavik. We'd opted for a little hotel in the suburbs of the city which
New York, New York so good they named it twice had for a long time been on my 'wish list' of places to go so when I was fortunate enough to win some flights there was no stopping us, and we coupled this with a another visit to Las Vegas. As you'll see from my other journals, we absolutely love it.
Talk about the 'City that never sleeps' - was an understatement the pace of life was way faster th
As you will see by my other travel journals I have visited Tenerife on numerous occasions but always stayed Los Christianos, Playa De Las Americas or Costa Del Silencio. I took the opportunity whilst short break in the sun to visit some new places and spent 3 days at the Gran Bahia Del Duque in Costa Adeje. From the second you arrive, when the buggy whisks you from the main gate down to reception
A visit to Germany in 2006 had a dual purpose. We decided to go on a 'memory lane' trip for Ken having served in the army in Duisburg and also to be in the country when the World Cup was being played. We flew into Dusseldorf and caught a train over to Duisburg. Still speaking a little bit of German, Ken spoke to several people on the train en-route asking about the area as nothing appeared famil
One Saturday evening, we received a phone call from a friend who was in Crete for his regular two-week holiday- gloating about the weather and the chilled atmosphere... Being impulsive as we often have been known to be, we decided to see if we could get a late holiday and go out to join them! We had visited Crete several years previously and stayed at Aghios Nickolias so we wanted to find a new re
With almost year-round sunshine, Benidorm is certainly the place if you want to brighten up a miserable winter!
Having got fed up of the terrible snow and cold weather we were enduring during early February, husband Ken and I booked ourselves over to Benidorm for 4 nights!
Being only a 2 1/2 hour flight from Doncaster, it is so easy to take a short break and shows it doesn't always have to be on
Well the titles says it all..... First a 5 night stay in Las Vegas followed by 3 nights in LA where we picked up a cruise Royal Caribbean's Vision of the Seas and sailed to Mexico.
Ken and I absolutely LOVE - Las Vegas and if you've never been then I'd say it's somewhere that you need to see to believe it! The famous strip is I believe 4 miles long.
We stayed at the Imperial Palace hotel. It
Well what a way to celebrate turning the BIG 40?
My husband Ken and I have travelled on Island Escape before and thoroughly enjoyed it so we decided what better way to celebrate my big birthday. To make it even better for me - some very good friends decided to join us and also my dad came along too. He had never cruised before and loved it so much he's booked again for 2009...! Our other friends
Everyone's heard of Playa De las Americas, Los Christianos or Puerto De La Cruz in Tenerife - but not so many have heard of Costa Del Silencio.
The secret is in the name - it means Silent coast in Spanish.
If it's bright lights, wild night life and sandy beaches your after then this isn't the place for you - but if you want a relaxing inexpensive break in the Canarian sunshine then Silencio is
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
