Excellent and personalised service!

Alison responds to my enquiries promptly, supplying me with 2 or 3 quotes, advises on destinations and offers ideas for future trips. A full holiday experience offered, with no worries for me as a single traveller. Great thanks.

I love the very personal approach. Our representative was fantastic, & wanted to get the best experiences for our budget. I would definitely recommend the company to friends & family.

Hi Alison We had a fabulous trip, thank you & everything went smoothly, you did a great job as usual and what a bonus you getting us the front row on the flight with the extra leg room, thank you!! Finally the day trip we did was also brilliant so thanks for organising that also. Thanks Alison, much appreciated

She is very helpful and prompt

Excellent friendly service, very professional, efficient and really knew her stuff, Alison made everything easy for us. A pleasure to book through and I would highly recommend.

I would definitely recommend Alison. She has booked a few holidays for me and my family over the years. She always finds great hotels and flights that I could never find myself.

I have used Alison for several trips, and she is always incredibly knowledgeable, offering great advice on times & places to visit. She is always patient, and flexible in working around budget restraints and requests! I always recommends her to my friends, family & anyone who mentions needing a holiday!!

Alison Kent is an exceptional agent and I have the utmost trust in her.

Alison is a fantastic travel counsellor. She responds quickly to requests and comes back in a timely manner with the results of said request(s). She works extremely hard on behalf of her client. 10 out of 10!

Alison is most helpful , very experienced and goes beyond expectations to make sure our holidays are perfect.

Very easy when you book with Alison and her company - they take all the hassle of searching for cheapest/best options out of going away. Would highly recommend!

Alison is excellent!

Great service, highly recommend Always helpful and very experienced in travel

Alison is an amazing travel professional and we trust her completely to provide exceptional service and tailor our holidays around our needs.

We have used Alison for many years & never been disappointed with our holidays

I have found Alison to be the most helpful person and I am really grateful for that. I would certainly recommend your company to others.

Alison Kent was great to deal with and was prompt and helpful with her answers.

Alison has been very helpful, fun and totally professional in booking my flight to Australia. I will certainly ask her to look after me again!

I recommend Alison regularly as she always over delivers on whatever I ask her, be it a very specific: 'I need to travel to on X day' to 'Please find me a weekend away somewhere nice'

Alison was very competent, professional and speedy. Provided exactly what I was looking for very promptly and efficiently, with no fuss.

Travel Counsellors is a great organization to work with. Extremely professional agents, looking after the best travel conditions for their clients. Always responsive and fully committed. Travelling has become something more and more challenging for several reasons. I absolutely recommend the Travel Counsellors service since they bring us back the pleasure of the smooth travelling.

Extremely helpful, excellent advice, prompt replies from my Travel Counsellor.

A wonderful service by Alison getting us exactly the accommodation that we needed.

Alison is super helpful, professional, knowledgeable and nothing is too much trouble. I would recommend using Alison to anyone that is booking a trip, she takes all of the stress away. Fantastic service

Alison was very helpful and found out additional information about the area and the hotel enabling us to make the decision to book. We found ourselves having to do this on a Sunday and Alison very kindly still sorted out our holiday for us! Thanks Alison appreciated

Great personal service

Hi Alison, just wanted to pop you a quick message to say We’ve arrived in Disney and so far had the best day thanks to your skills ?? we actually got on an earlier train for free too so the day started off great as we were here by 10.30! Then the hotel have been fabulous - it’s been great weather so we’ve been exploring the parks, met Minnie Mouse when we were checking in and then in the outdoor pool for the afternoon ?? everything has been seamless (as we knew it would be thanks to you!)

Always a 5 star, personal and high quality service.

Alison is amazing. She has been very patient as we decided on our dream location to celebrate our birthdays and wedding anniversary. Nothing has been too much trouble and we are over the moon with our dream holiday booking. Thank you Alison.

Alison was again professional, efficient and knowledgeable and a credit to the company. I continue to use Alison for all my travel needs and have no hesitation in recommending her to others.

Alison is a star!

Very professional and knowledgeable Absolutely first class service, going above and beyond.

Alison was great - could not ask for more!

Alison is amazing! Endless patience with my questions and queries. She knows my family so well she can anticipate our needs without asking. We hugely appreciate her.

I wouldn’t book a holiday without Alison now! She is super knowledgeable, full of useful first hand advice and ideas having visited so many places and always very quick to pick up on any communications or queries and respond. Can’t recommend her enough.

Efficient and prompt service - highly recommend

So far, communication at all levels, has been exceptional. Alison has taken our very vague plan and dreams and turned it into reality.

Alison is an amazing lady , very friendly, extremely helpful, full of knowledge and goes above and beyond to help you. I would highly recommend her for all your travel arrangements

We just wanted to email to say thank you so much for organising our Honeymoon, we loved every minute of the trip and everything was organised so perfectly! We had no idea what to expect doing a safari for the first time and also just going to 2 countries we have never been to before in general but it honestly couldn’t have gone any better. We saw so many animals on the safari and our guide Dominic was amazing! Zanzibar was so beautiful, it was so nice to relax in the sun after all of the early mornings and excitement of Kenya.

Alison is friendly, knowledgeable and helpful.

Fantastic service!

Always helpful and reliable service from Alison. Very satisfied.

I very already recommended Alison to several of my friends

Alison is so helpful and knowledgeable she’s great at what she does

Working with Alison Kent is an absolute pleasure. She delivers the most professional and efficient service, not only in terms of selecting the best itineraries but also managing alternatives and changes in case of any adversity. The service is highly recommended.

Absolutely fantastic service from Alison as always - hotel was fantastic we had a great time - looking forward to booking the next one !!

Alison Kent is Fantastic

I would absolutely never book another holiday without the help of Alison Kent. She takes all of the stress and confusion out of everything.

We couldn't be happier with the incredible honeymoon Alison from The Travel Counsellors planned for us in Kuala Lumpur and Bali. She organised a truly unforgettable journey, booking us into five beautiful hotels and arranging a variety of exciting excursions and tourist attractions along the way. Alison went above and beyond by letting each hotel know we were on our honeymoon, and we felt truly spoiled with the thoughtful gestures and warm welcomes everywhere we stayed. Alison’s extensive travel experience really shines through in her planning. She thought of every little detail, making sure we could relax and enjoy each moment to the fullest. Her knowledge, care, and attention to detail turned our honeymoon into a once-in-a-lifetime experience. We highly recommend Alison to anyone looking for an exceptional travel planner who genuinely cares about creating unforgettable memories."

Alison is always very responsive

I have known Alison for over 2 years and watched as she has delivered such excellent service to other colleagues and customers and I finally had the opportunity to use her services for myself and it truly made my life so much easier and took all the pain away of worrying if I had got everything right. I am so looking forward to my trip next year knowing she has our backs. Thank you Alison.

Alison is always very helpful. She has arranged foreign and UK trips for me over several years. Extremely knowledgeable on destinations too.

Some of the best service we have had from a travel agent. Alison Kent isjust great to work with. I would not hesitate to recommend her to anyone.

I would never book a holiday without Alison's support. I don't think there are many countries that she hasn't visited and she can offer you unrivalled advice about getting the best out of your holiday destination. And if you aren't sure where you want to travel too, Alison can always find somewhere fabulous to suit all your requirements.

Alison has been so helpful and nothing has been too much trouble, I feel much more confident about my travel plans knowing Alison is at the end of the phone should I need assistance.

Hi Alison, A big THANK YOU for all your work and dedication to our frustrated trip to Toronto. What wouldn't be done without all you help? I can only say we are so grateful . We kept you busy for hours and dealing with all these difficult airlines. On top of that, you got a room for Stef at the Sofitel when it was officially fully booked. Thank you again,

Alison was extremely helpful and fast at coming back to me

We have used Alison many times & had great service

Brilliant customer care and services from Alison Kent of Travel Counsellors. I have now booked five holidays over the past two years and won't be using anyone else in the future.

Alison has helped us previously to find our holiday, her level of communication and service is second to none, I had so many questions and queries, and nothing is ever too much. We would highly recommend!

Nothing was too much trouble. Very friendly and helpful

Brilliant service and we love Alison's genuine enthusiasm for travel - you don't get that with an average travel agents.

I am a returning customer and have also recommended Alison to friends and family. Alison puts my mind at rest when it comes to booking holidays as I know her professional approach to her work is second to none and gives me every confidence that she will do her best to make sure we have a flawless holiday. She’s great!

We have booked for years with Travel counsellor Alison Kent. Alison is always helpful and has an exceptional knowledge of world travel. When we go on holiday, we know that Alison is only a phone call away. Which makes our breaks more relaxed, being a certain age. Alison is a polite -patient lady and booking holidays with her are so much better than the high street travel agents we have been to in the past. Thank you Alison

Alison Thank you for organising everything for my recent holiday. It all went like clock work and I had the most amazing time In paradise. Thank you again

We wouldn’t book a holiday without Alison. It’s that simple

I would always recommend Alison. So helpful, patient and efficient.

Alison comes highly recommended. We have used her services many times over the past two years and she has always been extremely helpful and happy to answer a 1000 and 1 questions! She is efficient and does the job quickly, with patience, humour and kindness. Alison is a treasure.

We always know when we use Alison for our trips that they will be amazing with everything we have asked for and a friendly , professional service. We would happily recommend to anyone

Alison is always fabulous! She is helpful and friendly and never pushy to get the sale. She asks questions to fully understand what we are looking for and presents several options but always happy to take another look if it's not quite right. She is credit to your business!

2 years ago I asked Alison Kent to find us a nice relaxing holiday in Corfu - and she absolutely smashed it!! We've just come back for the 3rd time and I will be asking her to book us in for next year asap!! Thank you so much Alison for helping us find a little piece of heaven ?? Can't wait to see what you've lined up for us in Mauritius in September for our honeymoon ??

Always helpful. Always there!

Knowledgeable, friendly and super efficient. Alison goes the extra mile for her clients and I'll always be happy to recommend her to others.

We've always had an amazing experience (and holidays), using Alison!

Alison is always on the ball, and helps sort things out quickly and efficiently, especially when there's an emergency. It's great to have someone so knowledgeable to advise and support.

Excellent service friendly good advise definitely recommend

I reached out to Alison, with a brief on our budget, duration & dates. Alison came back promptly, with 3 options plus offered to tweak, add extras plus checked our passport details. We are pleased to say that we have now booked a holiday (our first since 2019) to Corfu & cannot wait to go! Thank you Alison

Alison is highly knowledgable , efficient and professional in everything she does. She is friendly, helpful and goes out of her way to provide an excellent service.

Perfect service. I can’t fault it!

Working with Alison has been a great experience. We had a few complications but she took them in her stride and gave us all the options. We have a trip now that suits both of us perfectly.

Personable, understanding and professional, the perfect combo to help me with my travel.

Alison is fantastic. Knowledgeable and so very helpful. Would heartily recommend her!

Alison is great - very responsive and helpful!

We always look forward to working with Alison, she is very efficient, very helpful and always knows exactly what our needs are. It's a pleasure doing business with her.

Alison Kent is a one off in a world where standards are not what they were. It takes a lot to impress me but, I am sold on the service that was given to me by Alison when booking our holiday to Sicily. Thank you so much. Jan

Alison Kent is a real “gem”

Alison is responsive and communicative. Very good on following through on requests and updating status of trip plans.

Alison Kent is always fantastic help when booking our holidays and work travel. Highly recommend her work.

Prompt and efficient service with excellent communication.

Alison is nothing but thorough when dealing with clients. She is efficient and responsive. She is professional in her approach and nothing is too much trouble. Highly recommended.

I have already recommended your services

Well, Alison what can I say? We will never ever book another holiday without you because for the third time in a row it’s been seamless. You’re so helpful and wonderful to deal with, we really look forward to booking another trip with you.

Alison is always so helpful in organising our holiday, we have used Alison for quite some years now & has always come up trumps

Hi Alison, Hope you are well and enjoying France. I've just arrived back in the UK and wanted to say thank you for all your help organising the trip to Bali. It was an absolute dream holiday, and I'm so glad I've done it! I'll be in touch soon to book another trip, just have to decide on my next destination. By the way, you were so right... now I've experienced solo travel, I'm not sure how I'll go back to travelling with friends! Speak soon, Georgina x

I always sing your praises, and rely on your knowledge and assistance. I am being spoiled.

Working with Travel Counsellors is always a guarantee of good service and success. They just get the best travel options and assist with any of the multiple challenges than travelling can bring these days. A highly recommended service!

‘Alison has been arranging our family holidays for a number of years and we cannot recommend her highly enough. Alison’s on hand expertise in arranging holidays with my parents, holidays with the children, or a holiday just for me and my husband, has delivered a multitude of choice and her level of detail and support in booking, travelling and follow up, has as always, been excellent. For those of you that struggle with ideas for where, when, and getting the best value, without compromising the service! I cannot recommend Alison enough. We have quoted many places, many times and Alison never quibbles, simply delivers!’

Alison is always very quick to respond. She’s so knowledgeable, professional & helpful and always finds me the best deal for my needs. She works so hard to find the very best for our budget. I wouldn’t go anywhere else, completely pain free experience. Priceless!

Alison is the consummate professional. She knows exactly how to ensure you have the best holiday or business trip and nothing is ever too much trouble. Her knowledge is unbelievable and I would never use anyone else.

Alison has been amazing! Constant communication all the way through, making our holiday booking way less stressful than it could have been if we’d had to do it alone. All my questions have been answered quickly and thoroughly, we will definitely be using Alison again and would recommend her to all our family and friends.

Alison was great during the entire process. She was very patient while we changed our minds on a few things and the came up with a package that was exactly what we wanted. Alison is so good because she has a strong desire to provide her customers with a first class service coupled with an extensive knowledge of travelling.

Alison listened to all our requests and helped us to get the holiday we wanted, very happy with the service

Hi Alison, Thank you so much for all the help you gave us with this trip. We had the most wonderful time and made memories that will stay with us forever. You were always so eager to help us out whenever we had a problem or changed our minds about something and everything went so smoothly. It really was, as we hoped it would be, the holiday of a lifetime. Thank you so much! Thanks again, Alison! We’ll definitely use you again if we can and recommend you to anyone looking to go to California!

Thank you so much for all your help and advice as we had an absolutely fabulous time! We did Pompeii, Capri and a fantastic trip to Positano and Amalfi before having a beautiful lunch in Ravello / Scala. We 100% come back to you Alison for or holiday next year In the meantime take care and thanks very much again for overseeing and arranging us a great holiday!

I found her advice very helpful

Alison is first class, always quick to respond and fabulous in a crisis. Would highly recommend her to anyone!

Alison was incredibly helpful, knowledgeable and professional.

Not only does Alison provide great options, her support and care to attention is second to none and I wouldn't have any hesitation referring her to anyone else.

Excellent in arranging our holiday which includes travelling with a disabled person which is usually stressful to get sorted with Alison the stress has been removed and dealt with promptly.

Excellent in arranging our holiday which includes travelling with a disabled person which is usually stressful to get sorted with Alison the stress has been removed and dealt with promptly.

Fantastic service - Alison goes above and beyond. I can't fault it.

Always there and Alison goes the extra mile to make sure you get the best possible holiday!

Alison provides an exceptional travel service. From one night in a UK hotel all the way through to complicated tailor made world wide holidays. Whatever we are booking, Alison is professional, knowledgeable and flexible to our bespoke and demanding requests.

Alison is very helpful and will go out of her way to find answers and solutions for you.

Lanzarote was beautiful and didn’t disappoint as always. Alison took all the pain out of choosing our holiday, we gave her our budget, but literally said we’d go anywhere, she gave us a few options, & we chose Lanzarote as we’d been before and knew it would be easy to settle in. However, the hotel far exceeded our expectations, Mynd hotel in Playa Blanca is a relatively new hotel with a new concept, they are very environmentally friendly & focussed on sustainability, even their beer helps save the ocean! The food in our B&B package was awesome, one of the best I’ve ever had, so much fresh fruit, home made yogurt, hot food, great choice of juices and fresh coffee, you couldn’t ask for more. They have a hotel in 2 sections, family zone and adult zone, both have 2 pools and they were gorgeous. I can’t recommend this hotel more. Jet 2 were great too, a slight delay both ways, but efficient. Thank you Alison, you’re the best! Xx

As usual, Alison provided an excellent service and attention to detail. Nothing is too much trouble for Alison and we've booked again for next year!

Alison is conscientious and dedicated travel counsellor to her clients. She responds quickly to requests and usually by the end of the day has come up with an itinerary or flight details. She knows her stuff which she is happy to share with and/or guide her clients. Highly recommend

We came to Alison quite late in booking a holiday. We had a budget and Alison worked towards it, my wife then took over and worked really hard with Alison and we now have an amazing holiday to look forward to! I hope to have many future holidays using Alison and her amazing team. Thanks

Alison's service is very supportive, emphatic and excellent

Alison is great. She is really responsive and helpful. Would thoroughly recommend!

“Hi Alison, Thank you so much for all of your help/support. We really could not have done this without you. As/when we look to do anything like this again, we will certainly be reaching out.

Alison made my booking so smooth and easy, whilst also sending all relevant documents and information for my trip. I did not have think twice and could just leave this in her safe hands!

A big thank you to Alison Kent for her efficient service to find us the most convenient flights and an amazing hotel in Malta for September! We had to do nothing except come up with the dates and the country, and then Alison it all happen for us.

Absolutely brilliant service, Alison came up with options for me as I didn’t know what I wanted for my 50th birthday spa break - came up with the perfect package and no issues at all - will be using again for our holidays for sure thanks Alison

I just wanted to write a post about my sincere thanks to Alison for helping to book my family holiday for next summer! We had a plan in our heads and Alison gave THE BEST advice all the way through - leading us to book a brilliant 10 night stay in the beautiful IBIZA next year... So thankful to her for her guidance and honesty, and would not hesitate to recommend her to my friends or family. She was so patient with us and made the whole experience so easy. Thank you!!!!

Very happy with the service I received from Alison from the beginning nothing was a problem, l have already sent Alison details onto other people. I also look forward to booking holidays with Alison in the future glad I got in touch.

Overall, great service.

Alison is always helpful, professional and I would not hesitate to recommend to any of my friends and family

I would (and do) absolutely recommend Alison for all travel needs. Not only does she listen, advise and find what you didn’t even know you were looking for, you have complete peace of mind knowing she is there should you need any help with the holiday.

Alison was a pleasure to work with

I’d score 11/10 if I could! Alison takes all the pain away and is always on hand to help and support. Peace of mind is fantastic.

Alison! I wanted to say a big big thank you for all your help with our city break. You are always professional, patient, and so helpful to find exactly what I am looking for. My recent trip to Lisbon you went well above and beyond my expectations. We had a drama on the way home, with easyJet messing around with flight times and political marches in the city centre meant we were seriously up against it to catch our flight, it was Saturday, you put yourself out and made calls, sent emails to ensure everything went smoothly. Absolute Platinum service. I highly recommend Alison for all your holiday needs

Knowledgeable, informative, personalised and tailored service delivered to a high degree of quality.

Alison was able to arrange the flights as we wanted. No fuss.

Working with Alison Kent is a real pleasure in addition to ensuring an efficient and very professional treatment. It is not just that she gets the best deals for air/train tickets, but also the fact that she give you the best advise in terms of information on visa requirements, health restrictions, local strikes etc...she helps with on-line check-in processes and she is always reachable in case of any travel incident. I do not see more than great advantages having her services.

Seriously First Class service

Alison is very pleasant and has excellent customer service attributes.

Yet again, Alison has made finding and booking our summer holiday an absolute breeze. She listens to our input, replies so promptly, sources some fantastic suggestions and finds us that little gem which will tick all the boxes. Thank you, Alison! We can’t wait for our holiday!

Alison was extremely helpful, I have never booked a holiday where I'm not going with my parents. I got referred to Alison and I can’t explain in enough words how happy I am. I gave her my options and basic idea for what I wanted and she delivered! I’ll definitely be using her again for booking my next holiday, thankyou for everything you’ve done! x

Amazing, super speedy service!

Alison always goes the extra mile and finds the perfect holiday location at an affordable price. Marvellous!

Always excellent service

What would we do without Alison Kent? We would be lost. Helpfulness beyond duty.

Really quick and friendly service.

Alison is highly professional travel advisor. We had just told her where we would like to travel and she came up with an amazing itinerary. She was very thorough, took us throu full itinerary explaining in detail, the excursions we can take, places of interest to visit, shows to see, places to eat, to pack warm clothing due to chilly weather, to be aware of parking charges etc. It is very first time we are visiting Las Vegas & San Francisco so all the help and advise from Alison is highly appreciated. Alison booked whole package for us professionally, the whole experience was smooth. We have now decided to book all our future travels with Alison.

Absolutely excellent service from Alison every single time! She's also been very quick to react in some sticky situations, thank you Alison, we'd recommend you in a heartbeat!

Have used Alison a number of times & will definitely do so again. She always makes travelling stress free by dotting all the i’s & crossing all the t’s so I don’t have to.

What would we do without Alison! We have used Alison for many years she listens to our requirements and goes above and beyond to ensure we have the best holiday from start to finish taking the stress of booking away and we always have the best time! I always recommend her to friends and family! Thanks Ali!

Alison has been fantastic. She always gets back to us immediately and offers good options. Our travel is complicated and she is very good.

Alison Kent is always brilliant, helpful and it is always joyful to speak to her. We love booking our family travel with Alison. . Thank you!

My requests are dealt with very professionally with superb customer service

Excellent service every time we book through Alison

Alison was extremely helpful and understanding with my travel needs.

Friendly efficient service

Alison is great and makes our life so easy. It is a simple call into her the rest is seamless. She understands our budgets and makes suitable recommendations on accommodation and transport to helping out getting excursions booked, even local restaurant advice. This is invaluable especially as we have 2 small children and being organised, knowing what we are doing and when makes life easy. Great job, thanks. :)

Alison is so knowledgeable and organised that I know my holiday is always in safe hands and I have no hesitation recommending her service to my family and friends.

Alison is always very responsive

If anyone is looking to book a holiday, I highly recommend Alison Kent from Travel Counsellors she always goes above and beyond to find exactly what you are looking for, does her best to meet your budget, she’s so helpful from start to finish of the whole booking process, and very knowledgeable in the travel world cos she’s been nearly everywhere ?? Thanks again Alison

Very efficient and prompt replies to emails.

Alison is always helpful and goes out of her way to meet all requirements A wealth of knowledge in the travel industry Would highly recommend

I had the BEST time! For my first holiday outside the UK for three years, I wanted something special, individual to me, but on a fairly tight budget. Alison absolutely delivered. She patiently took the time to get to know a bit about me and find out exactly what I wanted, what I like and more importantly, what I definitely don’t like. This meant she was able to tailor a trip to perfectly meet my needs. Alison’s long service in the travel industry along with her own extensive travels, mean she is uniquely placed to offer advice and guidance based on very personal experience. She found me the perfect spot to explore Athens having discovered my interest in history and my love of Greek mythology and philosophy. Alison recommended Naxos for the relax and revive part of my holiday; an island I had never visited before but which suited me to a tee – quiet beaches, lovely family owned tavernas and wonderfully welcoming people! Where Alison really stood out for me, was when I had to change the dates for personal reasons. Her “no problem” attitude, and efficient service in getting everything pushed back by almost three months meant the whole change was completely stress free. I honestly can’t recommend Alison highly enough, and can’t wait to get chatting to her about my next trip.

Alison is absolutely brilliant! So knowledgeable, helpful and professional. She takes all the pain away and makes the booking experience simple. She’s also been almost everywhere so can always recommend places to visit to make your trip memorable! Well done & thank you

Alison was extremely helpful as we kept on going backwards and forwards with our enquiries and each time she never complained and always remained helpful. I would highly recommend her. In fact I have sent her details to a friend who is looking to travel to New Zealand.

Thank you so much for organising our holiday to Greece and even chasing the Easyjet Compensation. We would never have found such an amazing resort without your help and had an amazing time! Thanks again, Rebekah

Excellent Service

Well what a fantastic time the 14 of us had on the P&O Iona Norwegian Fjords cruise! I wanted to thank you for organising our cruise. Everything was perfect on the Iona. Even our G grade cabin was excellent. We will certainly use your services again, if need be, in the future. Thank you again.

It is the best service. Quick, responsive, helpful and great knowledge on the travel business. Customer feels to be in best hands. Highly recommended.

I have complete peace of mind when Alison has booked a trip for us. She really takes care of everything. I always recommend her to friends and family.

Alison is always on the ball and always goes the extra mile to ensure all of my holidays are completely perfect! I will recommend Alison to anyone who ever mentions the word "holiday"!!

Alison was amazing. Nothing was too much trouble to research or answer questions on & she was incredibly efficient at getting things booked and organised. Cannot thank her enough.

I'm going to Australia, and it is a bit out of my comfort zone, Alison was very helpful and reassuring planning everything down to car transfers., feel confident now knowing Alison is on the end of phone to help with everything..

We are so spoilt by Alison , we rely on her.

Everything worked well for the Spain trip, and we all had a great time. The Melia hotel was great, and the Level Lounge access was brilliant. Cordoba hotel was amazing!! The old Roman ruins under the glass floor of the breakfast room at the hotel was incredible. Also, the pool area was fantastic given that the temp was over 40degrees! Alhambra Palace was stunning! Food here was unbelievable! One thing to note (although I'm sure your supplier would advise you if you were booking a tour) was that to visit the Alhambra you need to have your passport with you. So many people were getting turned away, but thankfully the hotel advised us. Appreciate all your assistance as always! Here is a comment for you.

A very professional and personal service. Will 100% use for all future trips

Brilliant and reliable service…always!

Once again a lovely holiday Alison. We had an incredible time in Jersey. Everything worked out perfectly. Many thanks for planning all arrangements and providing wonderful assistance throughout

Alison Kent arranged our trip to South Africa some years ago.. We were so impressed with her knowledge of travel overseas and with her efficiency we decided to make use of her expertise to arrange a trip to Maine, Cape Cod and Vermont.. We would certainly recommend her to friends and relatives..

Absolutely exemplary service from Alison every time, quick to react and great under pressure. Thank you Alison for being so accommodating with our ever changing travel plans - we wouldn't use anyone else, a real credit to you!

Thank you Alison, you take the hassle out of having to trawl the internet for the best deals, saving me time, we will definitely use you again.

Alison took away all the worry of booking our holiday and made it look easy! She booked our flights to suit us and considered things that would not have occurred to us if we had booked it ourselves. Very professional and would highly recommend and ask her to book all our holidays from now on.

Alison is extremely knowledgeable, very helpful & very efficient

Alison has been superb! She responded quickly to our enquiry, made a number of location suggestions as well as recommendations for when we actually go on holiday in the summer and just generally made the whole booking process pain free! Thank you, Alison!

Alison has been great and very patient as I did slightly change dates and costs! But I will honestly use her all the time now. Wonderful stress free experience.

Hi Alison. Holiday was brilliant holiday. Hotel was great. And everything else went very well. Weather hot every day. So thank you for everything. And yes will be in touch for more breaks !

Alison is an excellent Travel Counsellor and was informative throughout the whole process. Her experience is amazing and I would definitely book with her again. I would highly recommend her to my colleagues and family. Thank you Alison.

Alison was very helpful with booking our honeymoon. She has a lot of knowledge and gave us great advice. Alison even gave us recommendations on places to visit and excursions to book which was very helpful . Having Alison at the end of a phone or email made the booking process very easy and took all the stress of booking flights etc away. I would definitely recommend to friends and family.

Friendly and helpful, So full of knowledge.

We planned our trip two years ago then COVID hit so sadly we had to cancel. Alison was great with every aspect, from booking to arranging credits and refunds and keeping us informed. Two years later we have rebooked, and Alison jumped straight back into it, remembering all our requirements . I would highly recommend Alison for any trip you are planning. She is so knowledgeable, was patient with all our questions and offered tips and suggestions to improve our holiday.

Alison is such a friendly and enthusiastic person. She took the time to listen to what my fiancé and I wanted for our unique holiday. Alison not only found a holiday package that matched our requirements but it included even more amazing things which we are really excited to do! I felt comfortable asking all the questions we had in regards to booking the holiday and feel reassured that if I have any further questions at any point I can always ask her. We are really looking forward to our once in a lifetime trip, thank you so much Alison!

Alison was so helpful, making sure that we had everything we wanted for all the family and all on budget. The process was so pain-free, no more unless looking through the net, comparing sites and TripAdvisor! Alison had four great choices within a day and was still willing to adjust further to make our perfect holiday. In my opinion, you value a company based on how it deals with issues and Alison is first class. I made an error with the dates and within a day this had been changed to what would work, Alison made a potentially very stressful situation simple. I cant wait to book my next holiday.

Alison has always been on hand to deal with any queries we have in a very timely and efficient manner. All future travel arrangements will be made through Alison.

Alison is very helpful, friendly and patient!!

Alison is amazing! Professional, knowledgeable and friendly. 100% would recommend her services.

Alison has been fantastic, prompt and incredibly knowledgeable. She’s given me guidance where required and has followed i with me when I haven’t replied. It’s so nice to have the support and structure of a holiday counsellor because my boyfriend and I both have very busy lives. Alison, thank you so much. You’re our Travel Counsellor for life now. X

Alison offers a fabulous service and I would have no hesitation recommending her. She has travelled extensively and offered lots of advice and suggestions so that I would get everything I thought I wanted and more.

Very helpful and informative

Nothing seems to be too much trouble for Alison Kent. We have come to rely on her advice and assistance. Thank you, Alison.

Great advice, great communication, helpful suggestions and attention to every detail.. Alison really listened to what I want from my holiday - and more importantly, understood exactly what I don't want. She came up with the perfect package and well within budget. Will definitely be recommending to friends and family

Alison is Always excellent!

Alison was amazing - going above and beyond throughout. She was fantastic when organising my flight home urgently from South Africa…

Alison was fantastic! She took a lot of stress off our shoulders in finding our holiday. We tend to start doing the research for a holiday, then hit a few challenges and give up. The then leaves us little time to book anything and prices have rocketed in the meantime. We shall definitely be using you again in the future. Thank you.

Alison has been amazing. From the moment that she took on our first booking, Alison has been completely professional, whilst still being friendly and helpful throughout. She has kept us informed at every step of the way, making us aware of nuances that we did not know about and that were a result of these strange travelling times. When we had to cancel a trip due to covid, Alison managed the whole process from start to finish. On our current booking, the original carrier pulled our flights. However, Alison was able to find a replacement flight for all six of us, and still enabling us to fly on the original date. I cannot recommend Alison enough. We will definitely be booking all our future trips and holidays through her.

Wow! Alison is an absolute find! She made our choices and the whole experience so easy! Her expertise, knowledge of the industry and the world were exceptional. Her professional, kind, helpful approach made the experience a pleasure. I will never book anything without her help again - Thank you! Highly recommended.

Alison was very helpful and efficient. Having never booked a cruise before she made it easy to understand the process of booking, which was swift with no hitches. I would highly recommend her, as she was recommended to me.

Alison has been incredible. Throughout this whole pandemic she has kept us updated with progress both here and in the States. The package she has put together for this trip along with the service and price is superb. I’d thoroughly recommend Alison to all of my friends and family.

Alison is amazing. She found us a perfect UK holiday in Cornwall in the Summer, booked some trips for our break to Iceland and found the perfect holiday destination for our 2022 holiday. She is very knowledgeable and nothing is too much trouble for her! She goes the extra mile to find you the best holiday to match your needs.

Alison is easy to deal with, professional and prompt in her comms.

I have already recommended Travel Counsellors. 10 out of 10

Alison always goes the extra mile to accommodate. I've had so many changes with my bookings but Alison is always there to sort any queries out without hesitation.

Alison is very clear and concise in her dealings with us and we believe she tries to get the best possible deal at the best possible price.

Always so helpful and very knowledgeable, I’ve booked a couple of holidays with Alison now and can highly recommend

I found Alison very knowledgeable, efficient and friendly. I would not hesitate to recommend her to my friends and family.

I have used Alison now on many occasions and have always found her to be excellent. Her score is above 10

We can’t thank you enough for your personal and professional attention to detail. You have taken the hassle and stress out of booking and arranging our holiday. We are very lucky to have engaged your services, will be highly recommending !

Excellent friendly and personal service Professional Knowledgeable

A pleasure booking with Alison. She was very professional and helpful.

Quick response, very helpful, great price!

Dear Alison A huge ‘thank you’ for all your hard work and energy organising our accommodation in Derby. The Hotel was superb! The patience, courtesy and cheerfulness of the staff was amazing. The rooms and food were magnificent and everyone really did have a fantastic time. We are so glad you could join us and see first hand how much joy your hard work bought to everyone involved. With kindest regards on behalf of the Veterans, Drivers and Committee. Taxi Charity for Military Veterans

I asked Alison if she could find me somewhere quiet to go for a couple of weeks holiday with my (Boxer) dog, I chose Alison because I had heard of her great reputation and also on talking to her, unlike so many other Travel Agents, she has been to so many places and has a wealth of knowledge and experience. She didn’t disappoint, she has so much patience in what is such a tricky time trying to find appropriate destinations for people. She took the time to talk to me and find out what would be suitable for us, not just trying to flog us a holiday for the sake of it! We are staying in a beautiful thatched cottage in Selsey which is well equipped, full of character and perfect for our needs. I wouldn’t hesitate in recommending Alison for your next getaway, I will certainly be contacting her for our next trip! 5*’s to you Alison. ??

Alison is brilliant and can always be relied upon to find the perfect location ...and she is always contactable if there is something that you need whilst on holiday. Couldn't recommend her more highly. Linda

At a time when you cannot be certain of anything in this world you can rely on Alison Kent to be professional, knowledgeable, helpful and exceptional at what she does! We provided Alison a brief for a UK holiday for our family. She asked all the right questions to ensure that the recommendations she made fitted the brief and provided suitable alternatives when we changed our minds and adjusted our requirements. The final holiday home that we booked through Alison was just stunning and incredible! The facilities and location exceeded our expectations. Thank you very much. We would certainly recommend that anyone looking to book travel in the UK or abroad (hopefully soon!) should speak with Alison.

Alison was recommended to us by some friends who were so pleased with the service they received from Alison, they encouraged us to speak to her before we booked our main family holiday. We have typically researched and returned to fairly familiar family friendly places. We were delighted when not only did Alison manage to arrange the perfect flights, she also managed to get our family holiday at an extremely competitive price. The service was highly proficient but equally relaxed. Alison has since recommended, researched and priced many further options with patience and care. Her expertise and industry knowledge are second to none. We are very excited and looking forward to booking further adventures with Alison in the future. We would highly recommend for all types of Travel.

Alison Kent has provided us with excellent advice , support and a host of good ideas to help us plan a fairly complex holiday . Which, after all her efforts has now been aborted by the virus. She has helped us unpick and recover our funds and has been a proactive and professional Travel Advisor to us at all times . I would heartily recommend her to any one planning travel once the lock down is lifted, she is a “Gem”.

I would just like to say how delighted we were with the service and care we received from Alison in organising, developing and then delivering the most amazing holiday in Japan! From an initial chat with a just few ideas of what we would like to see and do, she planned and organised a detailed itinerary, hotel stays, train and bus tickets etc. We were met at the airport and received a pack with everything we needed in it. We had such a fantastic time! We won’t hesitate to use Alison again or recommend her to any of our friends.

Alison. The service you gave me was exceptional as you went the extra mile , especially coming back to me on a Sunday. I would not hesitate to recommend you as you are so knowledgeable , efficient and nothing is too much for you. I will definitely use your services again

My Travel Counsellor Alison Kent was very helpful when it came to my needs and if anyone I know wants a tailor made holiday Alison would be some-one I would definitely recommend. I had specific requests for my trip and Alison looked into everything for me and found exactly what I was looking for.

I appreciate all the help and assistance I am being given.

Alison was very prompt in dealing with my travel requirements and sourced excellent deals. I would have no hesitation in recommending Alison or Travel Counsellors. I have already contacted Alison to deal with our next family holiday to South Africa.

Alison was extremely helpful with different suggestions and ideas and found what we really wanted.

Alison was very helpful, nothing was to much for her to look into for me and she done her best to accommodate what I was looking for

A difficult journey made very easy thank you very much

Very good and efficient service from Alison

Alison listened to our needs and found us a perfect family holiday! She was very knowledgeable on different places that would be suitable for our kids! She took the stress away off searching for holidays, when we didn’t really know what we was looking at and could have easy got sucked in to all the hidden cost that some companies hide until the end! Alison was able to find us the best deals and flights! We would definitely be recommending Alison to friends and family, and will be using her for all our holidays in the near future!

Alison understood exactly what we were looking for, the process was easy and the app is really useful - we are really looking forward to our trip to Dublin and know we are in safe hands

Alison is professional, proactive, organised and calm. Alison managed a holiday for my wife and I to Rhodes, that due to surgery we had to postpone for just over a month. Alison managed the change without fuss or bother and we had an amazing holiday. We have just completed our 2nd booking with Alison, a wedding anniversary family holiday for our entire family, our sons and daughter, their partners and grandchildren. Once again, Alison, managed the whole process impeccably, the package, reserved seats, airport lounge, assistance at Stanstead. Without question, Alison will be managing my future travel arrangements and I would unreservedly recommend Alison to family, friends and colleagues.

Absolutely fantastic holiday, perfect with HUGE brownie points! Accommodation was amazing, food oh boy the food it was out of this world. The assistance both ends was perfect, you actually get treated like a VIP, I have never moved through the terminal so quickly., All in all it was great - really did not want it to end. Thank you so much for all your help.

Alison made booking a holiday so easy. She listened to what we wanted, found somewhere and took care of everything for us. Will definitely recommend her to others and have already used her again!

I'd just like to show enormous gratitude to Alison Kent. Thank you so much for all your hard work and advice and for organising every last detail of my very last minute holiday! I wholeheartedly recommend Alison's services - she quite literally goes the extra mile!

Hi Alison, it all went amazingly well. Transfers all showed up on time and were lovely and friendly. Everything went really smoothly couldn’t have hoped for better. Thank you so much for all of your help :)

Hi Alison We had a really great time thanks, and we have already recommended you to lots of our friends as the whole process of making the bookings was made so easy by being able to email you as questions arose. So, many thanks for your part in ensuring that our time with all the family was memorable.

I would highly recommend Alison! She was very patient with checking multiple different dates for me. She always responded very promptly and the whole booking process was smooth and quick. Alison took all of the effort out of booking a holiday, so that all I have to do now is count down the days until I’m on the beach in the sunshine! Will definitely go to Alison to organise all of my holidays from now on.

Thanks Alison We had an amazing time and just wanted to say thank you for the excellent service and advice , totally happy to recommend you!

Alison Kent has arranged my last 3 holidays and now I have booked my 4th with her. I can't recommend Alison enough to my family and friends.l She has taken the stress and anxiety out of booking my holidays, I always know that whatever happens before, during and after my holidays Alison is only a phone call away. Which gives me peace of mind. So I can enjoy my breaks away and relax.

I really appreciate all the help and information I receive from Alison at all hours.

Thank you for booking hotel in Brighton - was a last minute request but Alison got it sorted professionally and exactly what was requested! 100% recommend for all booking needs both UK and abroad

Well, so far so absolutely fabulous Alison! Thank you for all your help

Alison was so helpful with us booking a holiday of a lifetime to Japan. She really listened to what we hoped for from our visit, she took time to plan out our route, hotels, travel both there and during our stay. There were one or two things we wanted to change and that was no problem. Great to deal with an expert! Her knowledge helped enhance the trip we have booked! I know it will be everything we hope for!

Alison is the best, she has helped us on a number of occasions

Thanks for organising our trip to Cuba. We had a fantastic time. All the hotels your booked were lovely and the transfers worked out perfectly. We couldn't have arranged such a great trip without you. Thanks.

Alison was absolutely amazing and took all of the stress out of the booking. I'll be using her for every trip now.

The boys had an amazing time in Las Vegas, thank you so much again for arranging the trip!

Finally back in the cold UK, had a lovely time in Tenerife. Just want to take the opportunity to promote Alison Kent who is a Travel Counsellor, she does a fantastic job, we went to her with a budget and travel requests and she found the best holiday package, she took care of everything even down to the checking in which took the stress away from traveling!

Booking a family holiday to EuroDisney was very easy, as Alison Kent negotiated her way around the website for us, and took the stress out of the having to do the booking ourselves. Feeling very confident that everything is now in place for a great family holiday.

Alison consulted and designed our fabulous honeymoon to Namibia and the Seychelles. Straight from the outset Alison knew exactly what questions to ask and we had every confidence in the arrangements she suggested. Everything was thought about even the extras like hot air ballooning. We'd really recommend Alison for her honesty, passion for travel and her commitment to making it happen. Alison you rock! Thank you

A very belated thank you for sorting everything out! We just have to practise our Italian ! I saw my friend the other day and she said that she'd booked through you too. I will keep spreading the word. Once we decide where we would like to go next year, I'll come back to you again, Many thanks.

Alison made the whole process so easy it was a pleasure to book our holiday with her and now we can’t wait!

Alison was really helpful and found us something that was spot on. She was quick and efficient and looked outside the box with our price range to help us get the best deal. A great help and I will be using her again!

Just got back tonight from Disneyland Paris which I booked with Alison. I would really recommend her she's really good at what she does.

Alison was wonderful in organising our family trip. Really looking forward to it. Thanks for all you help.

Alison really went above and beyond. I was looking for a last minute flight out to South Africa. I spent close to 7 hours fighting with airlines and other travel agents, whose prices seemed falsey advertised and changed everytime I called to book. I gave Alison my trip details and within the hour she had come back to me with flight options that suited my needs and she booked me in. Alison kept in contact and handled all my airline affairs such as checking me in for all my flights and keeping me updated with information regarding my trip. 100% recommended.

Alison is wonderful to work with and very personable and professional.

Alison, my daughter and I had a fabulous time. Thank you so much for putting together an ideal package.

Alison ensured a smooth and hassle-free process when booking my flights and pointed me in the right direction over a matter I was unsure of. Would highly recommend and will certainly use again in the future. Thanks Alison!

I wanted to take my mum away for her birthday so I contacted Alison, she was so helpful and put a fabulous package together and we went on our weekend trip to luxembourg. There were no problems, the hotel and location were perfect for a city break. We had a great time and will continue to recommend Alison to my friends and family. Thanks Ali

Alison was really helpful and came up with a plan for my holiday that I wouldn't have been able to do myself. Would definitely recommend and really looking forward to my holiday.

Efficient and speedy booking.

Really helpful lovely lady

Alison is friendly and works with a willingness to help! She has gone above and beyond is always available to speak about any concerns or questions you may have and I would recommend Alison above any other independent's I have come across

My friends and I used Alison who I have known for a number of years to book our holiday in September. She gave us advice on our suggested places but as these were proving difficult due to our wishing to travel from Leeds Bradford Airport she suggested Portugal Alison gave us a multi choice of accommodation and was able to answer all our questions on same.We booked our holiday with her following her suggestions. The whole process was painless for us for it was dealt with efficiently and on time. All communications were dealt with promptly and without fuss. Alison was very willing to discuss all aspects of our holiday whether it be place or accommodation. Nothing was too much trouble. We shall certainly use Alison to book future holidays and would definitely recommend her to others .

Alison Kent has been absolutely brilliant! She has made booking trips and holidays stress free, I have and will continue to tell friends and family about her great service.

Alison Kent recommended a selection of places for a weekend away and had lots of knowledge of each area. She was amazing at finding us a suitable cottage with everything we needed in Kent and shared her own experiences of the area and recommend places to visit while we are there! Will definitely be using Alison again for booking our next holiday!!! Took the stress and time away from having to research myself! Thanks again!

My Travel Counsellor Alison Kent, makes me feel so important when I am booking a holiday. Her ideas and advice are always excellent. Alison doesn't care how long it takes, how many questions I ask or phone calls that I make. She always goes that little bit more to make me feel confident in her. I will always recommend her.

We would defiantly recommend Alison to anyone looking for a knowledgeable, enthusiastic and passionate travel professional.

Many thanks for all your help, everything worked out so smoothly it was really great we were very impressed. I am sure we will be using you again in the future and will happily recommend your services. Thanks again for everything

Alison is professional in her job, she is very understanding of your needs and requests, nothing is a problem for her, will definitely use Alison’s expertise in the future when looking for a holiday

Friendly approach. Very knowledgeable. She's been to more places than Judith Chalmers, now there's a first!

Easy to make a booking following some discussion and getting a balanced answer to questions. Friendly and not pressurised.

Alison was very helpful and her travel knowledge is fantastic.

Very friendly, willing and accommodating. Available at useful times, after work and weekend etc. Very Knowledgeable about the far east, which is where we are travelling. Really good experience. Very happy with service!

Very helpful and tailored service. Very knowledgeable of the areas and trusted that they were sending us to the best place

We had a lovely holiday. All went smoothly in terms of transfers etc. Nice resort, very family orientated yet not too busy...perfect for us. Alvor Village and beach lovely and a genuine 10 min walk. All in all a success! Thanks so much for all your help. Will use you next time and would love to get something booked for next year if it meant we could get a good deal

Good service and listened to my needs and requests.

Alison was recommend by one of my friends and very helpful when booking my flights with her and very knowledgeable about where I was going. Would recommend her to my friends and family as she gives that extra customer service that's makes a difference.

Alison Kent was so helpful in finding a package that fitted my budget. Her customer service is 100%. I felt relaxed in talking to her. I have recommended her to all my family and friends.

The service received from Alison seems to be great so far. She is very quick to reply and the holiday sourced for us looks good. Let's hope it is as good as it seems when we get there. We will be recommending your service if so and will use again!

I'm giving Alison a 10. I will defo book with her again she couldn't have been more helpful.

Thanks Ali for arranging our Christmas Break, here's a bottle of wine to show how appreciative we are.