My name is Alison Kent and I’m a Travel Counsellor. I live in Eltham with my partner John, Doris, Bill & Ernie (dogs) Ruby (cat), Delboy, Gary and Geoffrey (Guinea Pigs)
Since I was 5 I wanted to work in the travel industry. When my big brother started dating a very glamorous air hostess, I loved listening to her stories. So here I am now having racked up 40 years in the travel industry.
I started work at Lunn Poly in Vauxhall Bridge Road as a Leisure Travel Consultant, when I left I was Regional Deputy Manager for London South East and Kent. I spent 2 years living in the USA. When I returned to the UK I worked for a student travel company as a Fares & Ticketing Manager.
Then I went to work for P&O Travel as Leisure Manager, from there I transferred to Swan Hellenic Cruises (part of the P&O Group) where I was fly Cruise Manager this role enabled me to work on the ship 4 times a year. From there I went to Travel2/4 one of the UK’s biggest Tailor Made Tour Operators that only sold through the trade, where I was Hotels, Tours and Groups Supervisor, sadly the office relocated to Glasgow and I was made redundant.
I then went to WEXAS Travel, a high end Tailor Made Travel Agent and Tour Operator based in Knightsbridge. My roles were VIP Travel Supervisor then Leisure Sales Manager responsible for 56 staff. My last role there was Product Manger for Indian Ocean, Caribbean and UAE. I got to travel extensively in this role checking out suitable hotels and product for our clients.
I was headhunted by Travel Counsellors in March 2017. It was a bit scary at first however I liked the flexibility it gave me, working from home, running my own business but still having the back up and support of our Head Office in Manchester. Being able to give 100% customer service to my clients and not working a mundane 9-5.30 day.
I have visited 68% of the world and will continue to keep travelling. On my bucket list are Ethiopia, North Korea, Namibia, Botswana, Borneo and Falkland Islands, I had a great time in Albania when I travelled there in October! My favourite destination is South Africa
Here are just a few of my highlights… Gorilla Trekking in Rwanda, swimming with dolphins in Oman and turtles in Barbados all in their natural environment, wolf trekking in Spain, volunteering at an AIDS clinic in Uganda, seeing the big 5 in Kenya and Tanzania, crossing the 80 degrees north in the Artic and seeing a Blue Whale, snorkelling in the Barrier Reef, surfing in Hawaii, Yoga on the beach in Bali, staying in a Rokan at Mount Fiji, travelling on the Orient Express from Bangkok to Singapore, taking the Rocky Mountaineer train from Vancouver to Banff, caving in Oregon USA, coffee tasting in Columbia, backpacking in Syria and only being 90kms from Baghdad, being sold a baby in Papua New Guinea!
I’ve met and made some wonderful friends while I’ve been travelling as well as a few celebrities, meeting the legendary Pele, and my hero Judith Chalmers who introduced me at a cruise conference as more travelled than her!
I look forward to hearing from you and booking your dream trip!
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
02 July 2021
Day 1: Leaving London at 9.00am the aim was to arrive at the Cottage by 3pm but no that wasn’t happening it was 7.30pm before we got here the traffic was horrendous and stressful with 3 dogs in the car. But it was worth the wait the Bull Pen is an amazing cottage, the host Kate is fantastic and so helpful. The cottage has everything you need and very dog friendly the garden is amazing Doris, Bill and Ernie think they are in a park!!! The hot tub is a real bonus. I ordered an on line shop with Tesco’s would recommend this...
27 December 2019
A quick break was needed after the Christmas mayhem! I found a wonderful house on the beach in Pevensey that took my 3 dogs.... Doris, Bill and Ernie. I arrived to a wonderful welcome of mince pies and Prosecco from the lovely host Jo! The house was called 3 Little Ducks and was amazing. The back garden was the beach, the view amazing and I knew I wasn’t going to want to leave! It was very well equipped with 2 double bedrooms, one en-suite and another guest bathroom. The kitchen was very modern and had everything you needed. There was a...
07 December 2019
When you think of Puglia, you think of something a bit different. Well it certainly didn’t disappoint! We travelled to Bari early December with Easy Jet from Gatwick. The flight was great, on time, excellent on board service and without a hitch! The flight was just over 2 hours. Upon at arrival at Bari the airport was pretty empty although I would imagine this would be very different in the summer. We were met by our pre booked driver and taken to our Hotel Mercure Villa Romanazzi Carducci. The hotel used to be an old Italian villa but now has some...
04 October 2019
Check in very quick at Gatwick, the joys of travelling BA Club Europe. The flight was excellent, crew used my name, very professional and outstanding service. We arrived at Tirana and I was met by my driver took about 30 minutes to transfer to the hotel, although traffic was very busy. Arrived at the City Hotel, small hotel in very good location. The hotel was very clean, staff very friendly and professional, room was a good size (single) would definitely recommend as excellent value for money. I took a stroll and did a bit of exploring, there is a Mosque being built...
09 September 2019
I love Paris but Paris in the winter for me is the best time! We left Ebbsfleet on an early morning train, the business first product is great you get a lovely breakfast and great coffee. 2 ½ hours later we arrived in Gare de Nord then headed to the Metro to catch the train to Odeon around 10 stops but direct. When we arrived at the Hotel Baume we were met with the usual exceptional service, this is one of my favourite hotels it never disappoints. We decided to upgrade our room to the Superior room which was well worth it. The...
14 May 2019
I decided to take my annual staycation to Cornwall this year as I hadn't been there since 1978 and I wasn't disappointed! However, I am travelling with my dogs Doris & Bill so decided to break the journey in Somerset. I stayed at the Mason Arms, Odcombe, near Yeovil. It was a lovely hotel within a pub and extremely dog friendly. The food, service and staff were amazing and couldn't do enough to make you feel welcome.... I would recommend this hotel especially if travelling with your fur babies. After a very hearty breakfast I set off for the Village of St...
24 April 2019
This year I decided to spend my birthday at the Hard Rock Hotel in Tenerife! To really celebrate in style, we flew British Airways Club Europe from Gatwick. The lounge is a great experience and it’s always good to have a glass of chilled champagne before you depart! I would definitely recommend Club Europe as Tenerife is over a 4-hour flight. A lovely breakfast and plenty of fizz flowing and the crew were very attentive. On arrival at Tenerife Airport, immigration and customs was very quick and we headed towards the counter for our private transfer to the Hard Rock Hotel, which...
15 March 2018
It had been my lifelong dream to visit Rwanda and trek with the gorillas. I finally made the trip in November 2010 and was not disappointed. It was an amazing country and the people are so friendly. The highlight, of course, was to be with the gorillas, as well as trekking to Diane Fosse's grave in the Parc National Des Volcans. This was truly a once in a lifetime experience for me. Favourite accommodation: Virunga Safari Lodge in Parc Des Volcans – Rwanda When I opened the door from my room, the scenery was breath-taking, with mist hanging over uninhabited islands in...
18 September 2017
We travelled to Island of Antigua in the month of November. I had travelled to Antigua before however to different accommodation. We decided to do a two centre so we could get a different feel for the locations and hotels Our first stay was Blue Waters on the northwestern corner of Antigua. I would thoroughly recommend this hotel, it is set in 17 acres of beautiful tropical gardens and has everything to offer the perfect relaxing holiday together with excellent service from the staff where nothing is too much trouble for them. Our 7 night stay here consisted of relaxing on the beach,...
14 September 2017
I had visited Iceland way back in 1993 so thought it was about time I returned, which I did in December 2016 with a good friend of mine. The flight over was excellent with Icelandair on their new aircraft, customs and immigration is quick and efficient. On arrival at Keflavik airport (50kms from Storm Hotel) airport we caught the feeder bus which transfers you to the relevant bus for your hotel. Quick, easy and efficient as well as good value for money as cabs are extremely expensive! We checked into the Storm hotel which is situated between Reykjavik’s main business area...
14 September 2017
I visited Alabama in the month of May. I flew into Birmingham via Charlotte. Birmingham - Where we visited the 16th Street Baptist Church for sunday service. This was the site of a racial bombing by the Ku Klux Klan, which took place in September 1963. Four children died as a result. The choir was amazing and gave me goose bumps! This church was a meeting place for Martin Luther King. This was followed by a visit to the Civil Rights Museum, which is next door to the church. We only had a brief tour, but you could spend at least three...
12 September 2017
We travelled to the island of Jamaica in the month of November. We had no idea what to expect in Jamaica but we were totally blown away. It is an amazing island with its culture, scenery and people. Nothing was ever too much trouble for the staff in the hotels, they are genuinely passionate about their country and what they do. All four hotels were totally different and such a good contrast. I recommend that you do at least a two centre to get the feel of the island. I can’t wait to return! Our first stay was at The...
03 August 2017
This was my first Crystal and my partner John first ever cruise, we travelled in the month of September. We travelled to Istanbul with Turkish Airlines and was very impressed with the food and service. When we arrived at the port Crystal Serenity looked stunning against the backdrop of a cloudy and rainy night in Istanbul. Embarkation was quick and easy, we were taken to our cabin 10115 (Deluxe Stateroom with Veranda). It was bright and airy had a large Queen sized bed, full bath what I loved most was the wardrobe space! Our cabin stewardess introduced herself over the week...
01 August 2017
It has always been my dream to visit the Arctic and that's exactly what happened in June this year! I left Heathrow and followed the midnight sun to Longyearbyen, a three-hour flight from Oslo. I arrived at 1am to be greeted with daylight which was an amazing experience. The next day didn't disappoint; a morning of sightseeing in Longyearbyen. A must is a visit to the museum where it gives real insight into what the area has to offer and also the history of it. Then it was off to board MS Nordstjernen, the Hurtigruten Expedition ship built in 1956....
Sent in by Dick Goodwin
Herts , 12 July 2021
Dear Alison A huge ‘thank you’ for all your hard work and energy organising our accommodation in Derby. The Hotel was superb! The patience, courtesy and cheerfulness of the staff was amazing. The rooms and food were magnificent and everyone really did have a fantastic time. We are so glad you could join us and see first hand how much joy your hard work bought to everyone involved. With kindest regards on behalf of the Veterans, Drivers and Committee. Taxi Charity for Military Veterans
Sent in by Sue Lee
Kent , 11 July 2021
I asked Alison if she could find me somewhere quiet to go for a couple of weeks holiday with my (Boxer) dog, I chose Alison because I had heard of her great reputation and also on talking to her, unlike so many other Travel Agents, she has been to so many places and has a wealth of knowledge and experience. She didn’t disappoint, she has so much patience in what is such a tricky time trying to find appropriate destinations for people. She took the time to talk to me and find out what would be suitable for us, not just trying to flog us a holiday for the sake of it! We are staying in a beautiful thatched cottage in Selsey which is well equipped, full of character and perfect for our needs. I wouldn’t hesitate in recommending Alison for your next getaway, I will certainly be contacting her for our next trip! 5*’s to you Alison. ??
Sent in by Linda Stradling
London , 20 May 2021
Alison is brilliant and can always be relied upon to find the perfect location ...and she is always contactable if there is something that you need whilst on holiday. Couldn't recommend her more highly. Linda
Sent in by Tristan Adams
Kent , 14 August 2020
At a time when you cannot be certain of anything in this world you can rely on Alison Kent to be professional, knowledgeable, helpful and exceptional at what she does! We provided Alison a brief for a UK holiday for our family. She asked all the right questions to ensure that the recommendations she made fitted the brief and provided suitable alternatives when we changed our minds and adjusted our requirements. The final holiday home that we booked through Alison was just stunning and incredible! The facilities and location exceeded our expectations. Thank you very much. We would certainly recommend that anyone looking to book travel in the UK or abroad (hopefully soon!) should speak with Alison.
Sent in by Stacey Brown
Kent , 18 May 2020
Alison was recommended to us by some friends who were so pleased with the service they received from Alison, they encouraged us to speak to her before we booked our main family holiday. We have typically researched and returned to fairly familiar family friendly places. We were delighted when not only did Alison manage to arrange the perfect flights, she also managed to get our family holiday at an extremely competitive price. The service was highly proficient but equally relaxed. Alison has since recommended, researched and priced many further options with patience and care. Her expertise and industry knowledge are second to none. We are very excited and looking forward to booking further adventures with Alison in the future. We would highly recommend for all types of Travel.
Sent in by Julian Cartwrigh
Suffolk, 29 April 2020
Alison Kent has provided us with excellent advice , support and a host of good ideas to help us plan a fairly complex holiday . Which, after all her efforts has now been aborted by the virus. She has helped us unpick and recover our funds and has been a proactive and professional Travel Advisor to us at all times . I would heartily recommend her to any one planning travel once the lock down is lifted, she is a “Gem”.
Sent in by Paula Rutter
Welling, Kent, 02 February 2020
I would just like to say how delighted we were with the service and care we received from Alison in organising, developing and then delivering the most amazing holiday in Japan! From an initial chat with a just few ideas of what we would like to see and do, she planned and organised a detailed itinerary, hotel stays, train and bus tickets etc. We were met at the airport and received a pack with everything we needed in it. We had such a fantastic time! We won’t hesitate to use Alison again or recommend her to any of our friends.
Sent in by Anna Skoczylas
BECKENHAM, 19 January 2020
Alison. The service you gave me was exceptional as you went the extra mile , especially coming back to me on a Sunday. I would not hesitate to recommend you as you are so knowledgeable , efficient and nothing is too much for you. I will definitely use your services again
Sent in by Kim Burrows
Sidcup, Kent , 14 January 2020
My Travel Counsellor Alison Kent was very helpful when it came to my needs and if anyone I know wants a tailor made holiday Alison would be some-one I would definitely recommend. I had specific requests for my trip and Alison looked into everything for me and found exactly what I was looking for.
Sent in by Irene Hobbs - Meyer
Surrey , 31 December 2019
I appreciate all the help and assistance I am being given.
Sent in by Christopher Chapman
Sidcup, Kent , 03 December 2019
Alison was very prompt in dealing with my travel requirements and sourced excellent deals. I would have no hesitation in recommending Alison or Travel Counsellors. I have already contacted Alison to deal with our next family holiday to South Africa.
Sent in by Christine Creed
Bexleyheath, Kent , 24 November 2019
Alison was extremely helpful with different suggestions and ideas and found what we really wanted.
Sent in by Natalie Hannabuss
Kent , 29 October 2019
Alison was very helpful, nothing was to much for her to look into for me and she done her best to accommodate what I was looking for
Sent in by Rosalie Galea
Malta , 24 October 2019
A difficult journey made very easy thank you very much
Sent in by Simon Morgan
Kent, 11 September 2019
Very good and efficient service from Alison
Sent in by Collette Palmer
Kent, 24 August 2019
Alison listened to our needs and found us a perfect family holiday! She was very knowledgeable on different places that would be suitable for our kids! She took the stress away off searching for holidays, when we didn’t really know what we was looking at and could have easy got sucked in to all the hidden cost that some companies hide until the end! Alison was able to find us the best deals and flights! We would definitely be recommending Alison to friends and family, and will be using her for all our holidays in the near future!
Sent in by Deborah Hawkins
Kent, 16 August 2019
Alison understood exactly what we were looking for, the process was easy and the app is really useful - we are really looking forward to our trip to Dublin and know we are in safe hands
Sent in by Brian Scully
Essex, 06 August 2019
Alison is professional, proactive, organised and calm. Alison managed a holiday for my wife and I to Rhodes, that due to surgery we had to postpone for just over a month. Alison managed the change without fuss or bother and we had an amazing holiday. We have just completed our 2nd booking with Alison, a wedding anniversary family holiday for our entire family, our sons and daughter, their partners and grandchildren. Once again, Alison, managed the whole process impeccably, the package, reserved seats, airport lounge, assistance at Stanstead. Without question, Alison will be managing my future travel arrangements and I would unreservedly recommend Alison to family, friends and colleagues.
Sent in by Brian Scully
Essex, 08 July 2019
Absolutely fantastic holiday, perfect with HUGE brownie points! Accommodation was amazing, food oh boy the food it was out of this world. The assistance both ends was perfect, you actually get treated like a VIP, I have never moved through the terminal so quickly., All in all it was great - really did not want it to end. Thank you so much for all your help.
Sent in by Pamela Manwaring
Kent, 23 June 2019
Alison made booking a holiday so easy. She listened to what we wanted, found somewhere and took care of everything for us. Will definitely recommend her to others and have already used her again!
Sent in by Joanne Buck
Kent , 05 June 2019
I'd just like to show enormous gratitude to Alison Kent. Thank you so much for all your hard work and advice and for organising every last detail of my very last minute holiday! I wholeheartedly recommend Alison's services - she quite literally goes the extra mile!
Sent in by Emma Wilson
London , 23 April 2019
Hi Alison, it all went amazingly well. Transfers all showed up on time and were lovely and friendly. Everything went really smoothly couldn’t have hoped for better. Thank you so much for all of your help :)
Sent in by Alison Perry
Somerset, 18 April 2019
Hi Alison We had a really great time thanks, and we have already recommended you to lots of our friends as the whole process of making the bookings was made so easy by being able to email you as questions arose. So, many thanks for your part in ensuring that our time with all the family was memorable.
Sent in by Hannah Cann
Kent , 22 February 2019
I would highly recommend Alison! She was very patient with checking multiple different dates for me. She always responded very promptly and the whole booking process was smooth and quick. Alison took all of the effort out of booking a holiday, so that all I have to do now is count down the days until I’m on the beach in the sunshine! Will definitely go to Alison to organise all of my holidays from now on.
Sent in by Steven White
London , 19 February 2019
Thanks Alison We had an amazing time and just wanted to say thank you for the excellent service and advice , totally happy to recommend you!
Sent in by Suzanne Scott
Welling, Kent , 15 February 2019
Alison Kent has arranged my last 3 holidays and now I have booked my 4th with her. I can't recommend Alison enough to my family and friends.l She has taken the stress and anxiety out of booking my holidays, I always know that whatever happens before, during and after my holidays Alison is only a phone call away. Which gives me peace of mind. So I can enjoy my breaks away and relax.
Sent in by Irene HobbsMeyer
London , 14 February 2019
I really appreciate all the help and information I receive from Alison at all hours.
Sent in by Rebecca McGinty
Kent , 11 February 2019
Thank you for booking hotel in Brighton - was a last minute request but Alison got it sorted professionally and exactly what was requested! 100% recommend for all booking needs both UK and abroad
Sent in by Linda Stradling
Lee, London , 08 February 2019
Well, so far so absolutely fabulous Alison! Thank you for all your help
Sent in by Paula Rutt
Welling, Kent , 04 February 2019
Alison was so helpful with us booking a holiday of a lifetime to Japan. She really listened to what we hoped for from our visit, she took time to plan out our route, hotels, travel both there and during our stay. There were one or two things we wanted to change and that was no problem. Great to deal with an expert! Her knowledge helped enhance the trip we have booked! I know it will be everything we hope for!
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 0203 883 7660