Lots of advice regarding booking my first Disney holiday. Very knowledgeable.

We would recommend Gemma 100%. She listened to our brief and gave us an itinerary that ticked all our boxes.

Gemma was amazing, clear and concise with her questions and nailed the ask immediately. Will definitely recommend Gemma to others and obviously use her services again!

Gemma’s service yet again for FIRST class. She has the patience of a Saint. Her no rush approach to allow us to again find the right trip at the right price is priceless. We have recommended her yet again to anyone that will listen.

Always goes above and beyond. Gemma never disappoints when selecting holidays to choose from and is always on point with the criteria. No need to look elsewhere

Just wanted to say a huge thank you to you Gemma Favager for arranging our holiday that we have dreamed of for many years! It was truly amazing from start to finish. Arranging a back to back Caribbean cruise with the same cabin for both cruises, flights, transfers and an overnight stay in Miami before embarking we really do appreciate everything you did for us. We felt like true VIPs when our airport and cruise transportation arrived fully suited with car seat for the youngest and little sweets on our seats! We book all our cruises through you and will continue to do so as you are amazing at what you do! Thank you again xx

Gemma was fantastic yet again! Found us a wonderful holiday that is in budget and met our very specific brief!! Meeting the needs of a group with ages between 9 and 70 isn’t easy and she also took into account mine and my son’s neurodiverse needs.

I would not hesitate in recommending Gemma, she takes the stress out of planning holidays and travel.

Absolutely fantastic service from Gemma! Always gets back to you when she can! Great value too!

This is our 3rd holiday we have booked with Gemma and she's made the whole process so easy from start to finish. I also appreciate the phone call when we have returned to check all was ok and our text while away to check as well.

Gemma always finds the best price and hotel knowing just what we need.

Never thought I’d use a service like this but ow I run a small business there doesn’t seem to be the time to plan holidays / trips. Gemma has provided a great service every time we’ve used her skills and found some amazing trips. Recommended her to my friends already

After a trip to India arranged by Gemma, I was so impressed with the level of service that I immediately arranged another ‘bucket list’ trip to Sumatra and Bali on my return.

I would have no hesitation in recommending Gemma to others (and, in fact, have done so on many occasions). All the various breaks we have taken through Gemma have been absolutely top-class. Nothing is too much trouble for Gemma and the service she provides is second-to-none

I have used Gemma a number of times, the service is second to none. Above and beyond, really feel like you’re being taken care of from start to finish.

Gemma always gives first class service, she always replies with queries and quotations quickly. I sometimes think that she is also a mind reader because the holidays she comes up with is exactly what we require at a good price.

Gemma F is fantastic! Gemma is fantastic. She listens carefully to what you’re looking for and always comes back with options to consider. Nothing is too much and her advice is always welcomed. Communication is great and the app is really helpful to keep a track of everything. Knowing that you can always get in touch with a member of the TC team when needed gives such peace of mind.

We’ve booked a few trips with Gemma now and we always find her so helpful and friendly. We’ve recently back tracked on a holiday which we had booked. We then went on to book a cruise. Gemma couldn’t have been more amenable with our changes and then helpful with her cruise knowledge.

Gemma has been a brilliant! She has been booking our holidays over the last three years. We will always highly recommend her.

Decided to book a last minute holiday and we decided on a cruise. We contacted Gemma Favager, she was brilliant. Gemma suggested the Norwegian Fjords and we are so glad we listened to her. We went with p and o on Iona from Southampton, everything was perfect from start to finish. Gemma booked us a balcony cabin on deck 5, booked inter cruise from Woolley Edge, one of the most stress free holidays we have ever had. I will certainly use Gemma again

Gemma Favager is excellent We worked with Gemma Favager trying to find a holiday very last minute, with very specific guidelines. Gemma was great - fast, friendly and thorough. The options she sent us were really well thought out, including flights, car hire etc. She managed to tick all the various conditions we were asking for. Would definitely use her again.

What makes Travel Counsellors and Gemma so good is the way they come up with ideas and have great knowledge of what there customers needs and expectations are. This is the 3rd trip we’ve booked with Gemma and we will definitely be booking another.

We always turn to Gemma to help plan our holidays. Her patience and knowledge ensure that we have the best of times and are grateful that we are able to turn to her for her valuable professional advice. We highly recommend her to all.

Gemma was helpful and it was a quick and easy process to find a holiday destination. Thanks Gemma!

She is committed to the task and responds quickly. She has a very good manner and has a 'nothing is a problem' attitude to her work.

Gemma is amazing. She has always sorted some brilliant holidays for us and always goes above and beyond and this is what I tell my family and friends. Especially if you want a bespoke holiday I would definitely recommend Gemma

Gemma Favager is fantastic! She absolutely took control , which is what I needed, taking away all the stress and worry of making a booking. She has been instantly available to answer any questions.

Fabulous, efficient and great service. Would highly recommend!

A Gem(ma) of a holiday We were introduced to Gemma Favager by friends, next thing we know we have arrived home from an amazing 2 week tour in the USA. Gemma, after giving her an outline of things we wanted to do and see, sent us to Memphis, Vicksburg, New Orleans, San Antonio and Dallas, Gemma (via the 'myTC' app) arranged both cars we hired and dehired, she arranged different excursions in each town and all the flights and everything was in a very easy to follow itinerary, all the tickets and documents we needed were all there on the myTC app. Despite the 6 hr time difference, Gemma and the 24hr team where able to sort out any problems that arose due unforeseeable circumstances. We had an amazing holiday and will definitely be using Gemma and the team again

Just want to say thank you so much was truly an amazing holiday I cannot thank you enough! Please pass on my gratitude to Varsa and all the India team were amazing. A special thank you to my driver, he was brilliant. All the hotels were lovely and the people were amazing. I want to say a big thank you to everyone involved in my trip. Thank you everyone involved you are all amazing.

Gemma is excellent at her job. She is always at the end of the phone if needed. We wouldn't use anyone else to help organise our holidays.

Gemma is just fantastic, she makes everything so easy and is always there to help

I have used Gemma on many occasions, she is very efficient & her communication & determination to find the correct holiday for her clients is excellent. Keep up the good work Gemma.

Gemma always listens to what you need advises you the best way of achieving the best holiday you can have x

Have heard a lot of recommendations about Gemma from various people. Gemma has sorted out better flights and hotels than online cruise company we have used before and given us a detailed itinerary of where we are going. So so far really happy with Gemma.

I wouldn't book with anyone else, Gemma always provides a first class service.

I booked my first solo holiday through Gemma and her attention to detail was flawless. I asked to go to Italy but she couldn't what I was looking for so she suggested a trip to Savtat, Croatia, where I had never been but it looked beautiful so we booked it. Everything was perfect and when I had a problem with a delayed flight, I contacted her, and she was immediately on it! I should also say that I am probably not the usual sun and sea type who is happy on a group organized tour! She took that in and found me a holiday tailored exactly to my requests. I would happily recommend her just as she was recommended to me! Her travel service is first class without the added expense!

Gemma went out of her way to sort out our booking, an excellent service

When turning to Gemma, we are always certain that she will find the best holiday to suit our needs. She listens carefully to our requests, acknowledges our budget and still manages to suggest a range of possibilities and manages to exceed our expectations with the solutions she proposes. She has planned some amazing long haul trips for us, as well as short flight, sunshine holidays at short notice. We will always recommend her to friends and family

Amazing professional efficient and friendly Thank you

Thank you for all your help and patience with guiding us towards booking the holiday that we want (and need!) We are very grateful for all the advice and information.

Super professional while also friendly. Worked exactly to brief and budget with clear and responsive communications.

Personally arranging flights & accommodation can often be stressful & always when you have a disability to consider. Add a wheelchair to the flight arrangements & even giving the wheelchair spec to the airline before travelling rarely gives you a smooth experience when you book in. Gemma Favager, our local Travel Counsellor, ensures you have a stress free experience from the minute you make a no obligation enquiry, right through the booking process, leaving you to simply look forward to your holiday. It's great to know that throughout your holiday Gemma is easily contacted should you need her for anything at all. You return home feeling as if this is the first totally stress free holiday you've ever had!!!

Gemma goes above and beyond to make sure everything is perfect.

Gemma is always able to give great advice on hotels and resorts and will tailor the booking to your needs. The quotations are provided quickly and the prices offered are always great value. I would have no problem with recommending Gemma to any of my friends.

Gemma was fantastic in listening and then identifying the accommodation for our holiday within 4 hours of our initial phone call, excellent.

Gemma has been excellent and extremely patient and helpful. I know I’m not the easiest of customers. The personal touch she gives is very much appreciated and her advice is second to none. Thank you we are so excited for our first cruise experience.

Gemma was great when helping me to choose a holiday, despite various changes of circumstances and taking a few weeks to finally decide! Very patient and very helpful and the whole experience and assistance with booking seats and the TC App were really helpful. Would definitely recommend

Gemma is my to go to arrange my holidays. Always gives excellent service .

Superb at her job, very well organised and on top of every aspect of the trips we have booked with her. Would not let anyone else book our holidays now xx

Very professional always extremely helpful, efficient and friendly.

Over the years Gemma has arranged numerous holidays for myself and my husband. She goes above and beyond to get us the best deals at the best prices. She is always at the end of the phone and even messages me on my birthday every year. She is an absolute star.

Gemma was brilliant to work with, she asked lots of questions about us as a family and what we liked to do on holiday and then came up with a number of options for us, some of which we would never have found by ourselves. We ended up going to a place that we had never even heard of it, and it was absolutely perfect for us, had everything we wanted, the hotel was stunning and the transfers etc that Gemma arranged worked brilliantly! We couldn’t have been happier, thank you!

Gemma did a fabulous job finding us the perfect All Inclusive for a large family group taking into account all ages and budgets. I wouldn’t hesitate to recommend her or use her services again.

Gemma is amazing and a great support in all our holiday arrangements. Takes all the stress away and is part of the holiday experience.

Gemma is always amazing, helpful, efficient and a great service - I will use Gemma for all bookings without hesitation

Gemma is so kind and helpful and does everything for me. She's a superstar

It was a great process, our preferences were well understood and tailored to! Great help to understand the full process also which has been helpful since not travelling for a while

I have already given Gemma’s info to multiple friends and would not hesitate to work with her on any holiday!

Gemma was attentive and very professional with her service. She helped us speedily and went up and above what I would have expected. Excellent all round.

We have had a couple of multi-centre breaks (USA & Scandinavia) organised by Gemma and they have both been absolutely awesome. So well-organised and this has taken away a lot of the stress of trying to put together a package ourselves. Once briefed, Gemma is able to deliver a proposed itinerary so quickly and efficiently. This can, of course, be tweaked if necessary. We would have no hesitation recommending Gemma and Travel Counsellors to others. Absolutely top-notch service!

We had a wonderful experience with Gemma Favager and Travel Counsellors. Gemma listened to what we wanted for our honeymoon to Iceland and booked a range of wonderful trips and activities for us, all within our budget. We also paid a little extra to have the security of the Icelandic team in case there were any issues while we were over there. We were so glad that we did as poor weather conditions resulted in our Northern Lights cruise being cancelled . Johann kept us updated throughout our trip and this took the stress out of the situation. We also had a private taxi for airport transfers and to our excursions. It just made the whole trip so easy! Gemma made the whole process stress free, just what we needed when we were busy planning our wedding. The personal touches were lovely also - personalised card and sweet treats in our room and a postcard when we returned home . I would recommend Gemma to everyone and can’t wait to plan another holiday with her! Thank you.

I would like to say a big thank you to Gemma for advising and booking everything for our epic holiday to South Africa. We did the Garden route from Cape Town to port Elizabeth. The knowledge and experience Gemma provided made our holiday stress free. We did 7 different stops along the way, with 4 children and everything was well organised and ready for our arrival at each destination. This has been a holiday of a life time for us and something our girls are always going to treasure.

Gemma has booked 2 holidays for us and on both occasions she’s excelled our expectations in relation to price , knowledge , communication and ‘all round’ level of service. She’s now my ‘go to’ when looking to book a holiday.

Gemma is excellent! She listened to what I like in a holiday and she found what looks like the perfect place. I have not been yet but am looking forward to it! Thankyou Gemma now I have found you I will be booking all my future holidays with you.

Gemma organised our honeymoon to Las Vegas & San Francisco. She sent us lots of options and made sure it fit within our budget. It was nice to go knowing everything we wanted to do was booked and ready for when we arrived in America. I would definitely use Gemma again and would happily recommend her to anyone. Thank you!

Gemma is always super accommodating and helpful giving personal experiences as well. Always goes above and beyond to make sure all boxes are ticked.

Always responds quickly , looks for alternatives to compare and contrast and doesn’t mind the small questions and checking on details for you. We have used Gemma many times for our main holiday planning and weekends away and have always been impressed .

Gemma took endless trouble to ensure that our requirements were met in full. Spot-on Customer Service: very professional; All queries answered promptly & efficiently.

Very knowledgeable, informative and responsive. Gemma came recommended by a friend and did not disappoint.

Exceptional service. I was glad to use Gemma's services again after our original booking was cancelled during Covid. I've already recommended Gemma to family who have also booked through her.

Gemma has been brilliant from the first message I sent. Very knowledgeable, quick to respond, sent us lots of options within our budget and secured us a great holiday we are very much looking forward to. The process has been easy and stress free and we will definitely use Gemma again and also recommend to anyone in search of a holiday.

Another amazing trip organised by Gemma, finishing off our sabbatical in Australia and New Zealand. The trip covered 8 different hotels/lodges, car hire, 5 flights, transfers and some trips - all worked out to perfection, fitting around special dates (birthdays and Christmas) and visits to friends and family across the two countries. We made such special memories and have already booked our next trip with Gemma :-)

Gemma has been great and nothing has been too much trouble. Taking the time to understand what we wanted from our holiday she recommended the perfect get away.

The advice, support and genuine interest in helping me to book my husband a surprise birthday break was outstanding. Gemma’s vast knowledge of the area and her own personal experiences allowed her to open my eyes to what was possible. I could never have imagined such possibilities. No question was too silly and Gemma treated my lack of geographical understanding with professional expertise! I was worried about booking such an important event, but Gemma made the experience totally stress-free and I trusted her to do the best for me and my family. Thank you!!

Gemma was awesome. Very patient while we narrowed down what we wanted and then was really focused in making sure we ticked all our boxes. Very much looking forward to using her again

I've already recommended Gemma to numerous friends, relatives and colleagues. Gemma is the ultimate professional and has already provided us with 2 great summer holidays and one to look forward to in 2024

Excellent communication throughout, the process was easy and genuinely cared for the things I wanted to ensure we get within our holiday and budget

Gemma was recommended to me and has been amazing. I have booked two holidays already, nothing was too much trouble. A totally stress-free tailored experience

Thank you Gemma for organising such an amazing start to our sabbatical with a trip across Canada. A perfect balance of the must see sights, multiple forms of travel to optimise our time and some super special once in a lifetime experiences that we will never forget. A good amount of time allocated to give us chance to see it all, and great hotels with super facilities to refresh ourselves along the way - you even managed to sort out some great weather for us too! Looking forward to the next trip…

I have booked 3 holidays with Gemma in the last 18 months and the service has been outstanding. Not only has she got some great deals and great hotels, but she’s also so lovely to talk to to discuss everything. Very thoughtful and kind.

It has been lovely having Gemma taking the stress of looking for a holiday for us. Will definitely use again. Thank you x

We've just returned from a three week holiday in the US covering four different time zones, five different states, nine different flights, pre-booked eight excursions plus hired a car. When you first decide to plan a holiday like this where do you start? Easy.. you ring Gemma! I knew roughly when and where i wanted to go and what i wanted to see and thats the information that i gave her.. after that she just made the magic happen. Gemma came up with the itinerary including all flights, the hotels and the excursions, arranged the car hire and even when we threw her the curve ball that our son would be joining us for the first week just incorporated him into the plans. Did we change things? of course... from the order in which we were going places to different hotels but none of it was a problem for Gemma. She's always available, has a wealth of travel knowledge, throws ideas at you to help and is simply there to guide you every step of the way. We've previously booked our usual European all-inclusive holidays with Gemma so i knew we were in safe hands with this special holiday.. I can't recommend her highly enough, tbh five stars doesn't really do her justice !

I’ve already recommended Gemma and will continue to do so when I hear people talking holidays!! She is fab, sorts it all out for you and always there if you need her

Gemma listened to the holiday I wanted and went through options we could have and has found us a brilliant holiday. No question was too much. Would recommend Gemma to anyone who wanted a holiday booking. Thankyou so much Gemma x

Gemma is amazing! Always on hand to offer advice and support. I am a nightmare always wanting to sort something last minute and she never lets me down! We’ve just come back from a very special 13th birthday trip to Disney for my little girl organised by Gemma and it was magical. Thank you so much x

Gemma is an excellent travel counsellor. She always goes that extra mile and takes the stress out of all the travel arrangements so I would definitely recommend Gemma to family and friends.

I feel much more comfortable with Gemma dealing with my holiday arrangements. She has sorted me 3 holidays for 2023. Need I say more

Gemma works really hard to make your holiday effortless. She listens to what you are looking for and provides you with options to suit. Honestly, what Gemma doesn't know about a destination isn't worth knowing at all!

Gemma listened to the holiday I wanted and went through options we could have and has found us a brilliant holiday. No question was too much. Would recommend Gemma to anyone who wanted a holiday booking. Thankyou so much Gemma x

We return to Gemma regularly to sort our holidays as it's effortless and she offers sound advice.

Gemma is fabulous at her job, she was back and forth with us to get us just the right holiday we wanted and with limited dates to work on. Excellent service will be using her again in the future for sure.

We have used Gemma on several occasion's to help book our holidays. The main reason is we trust her implicitly to produce a few ideas that are within budget, but are reputable holidays that we know will fulfil our expectations and beyond.

Super efficient. Worked over the weekend whilst juggling being a mummy and has found us a great deal

We cannot recommend Gemma Favager highly enough. Gemma is very personable and our trip and experience to Iceland was amazing. Nothing was too much trouble for Gemma, she happily liaised with the hotel on my behalf to have a cake made for my husbands birthday on arrival . The positioning of the hotel, and our tailored itinerary was well planned. All we had to do was turn up! If your looking for a friendly experienced travelling councillor Gemma’s should definitely be your choice. Happy Holidays Hilda Colin Davies

I had never experienced such superb customer support until I came across Gemma. I have had some appalling experiences with so called travel experts and would always choose Gemma now to sort our plans. Simply the best.

I would have no hesitation in recommending Gemma to anyone thinking of booking a trip either overseas or in the UK. Our recent trip to Iceland was perfect in every way. From the minute we arrived to the minute we stepped on the plane to come home everything was taken care of for us. A lovely, clean, modern hotel that was close enough to the centre of Reykjavik but not in the centre or noisy. Amazing experiences on snow mobiles on the glacier, seeing the sights in the Golden Circle, a visit to relax in the Blue Lagoon and of course, a boat trip into the bay of Reykjavik to see the Northern Lights. Sadly they weren't as strong as we would have liked but that just means we'll need to book another trip (maybe to Norway this time) to see them better. Thanks Gemma for all your help in booking the trip and the support throughout.

Recommendation alert!!! Just back from a fabulous trip to New York last week, all sorted and arranged by Gemma Favager - Travel Counsellors, I cannot recommend Gemma enough, attention to detail, everything arranged well in advance and all info and documents available via their app and email and then the extra touches like the postcard pictured! Gemma has sorted beach holidays, golf weekends and City breaks including London and New York for me, whatever you need, worth speaking to Gemma, saves time and usually better value than sorting yourself!! Thanks Gemma x

Gemma is amazing and so so patient! We book our family holiday every year with Gemma - she listens to your requirements and works hard to find you the perfect holiday within timescales and budget. Her knowledge of the industry is also invaluable. Thanks again Gemma!

100% I would & do recommend the amazing Gemma to all my family & friends. The service she provides is amazing, she listens, provides the best advice and always delivers the best holiday package! Really excited for our next getaway which is going to be extra special & I know Gemma will continue to provide exceptional customer service!!

Booking Holidays is Forever Changed Thanks To Gemma Favager!! We first used Travel Counsellors for a months cruise in the Caribbean back in 2018. We were impressed from the very start & when our Counsellor moved our new counsellor was GEMMA FAVAGER. She's an angel. Nothing is too much trouble & nothing is left to chance. As a disabled traveller with a wheelchair it's often been stressful ensuring everything is as it needs to be for every holiday. Gemma has taken all the hard work & stress from me. Never again will I book my own trips. As for Gemma it simply doesn't do her justice to say she's fantastic! Her travel knowledge is extensive. I think her work in travel probably ceased to be a job & became a way of life many moons ago!! Thank you so much Gemma for all that you do.!!

Gemma is always helpful and wants to find you exactly what you want. She is an important part of our holiday experience.

Gemma was incredible! So helpful and really knows her stuff about travel! We were a bit unrealistic with our honeymoon budget and she still came up with some amazing ideas to suit us. We are so happy with what we’ve booked, there’s no way we would’ve found something so perfect without her!

Gemma is awesome. We are not alwasy the easiest to deal with and keep changing our minds etc but Gemma is very patient and very helpful. Would highly recommend

Gemma is brilliant, she listens to what we want and what we don’t want from a holiday and helps tailor it to make it perfect. She is with you all the way to end of your holiday to personally check everything is ok. 100% recommend.

Gemma has gone above and beyond to help us find the right cruise for us. And even more so when I had to cancel one last year due to catching Covid. We eventually got away and had a fantastic time. I can’t rate her high enough

Gemma does something extremely important in her line of work, she listens!!! By doing that, Gemma is able to tailor a perfect holiday for you, or at least is what she done for me, and doing it again for another holiday...

Gemma was recommended to us by a family member and we have been delighted by the speedy and efficient service Gemma has given. She is so helpful and enthusiastic and was able to recommend places to go and visit whilst on our holiday. We have no hesitation in recommending her services to all our family and friends.

Gemma is amazing, she knows what we like and what makes our holidays special for us. We have had an amazing holiday thanks to Gemma and have a couple more bucket list holidays planned. Everyone needs a Gemma in their pocket :)

Gemma provided an excellent service. My travel plans are quite complex and she sorted my itinerary so quickly it would have taken me days. She took note of my extra plans which we had only chatted about and incorporated them into the trip. She is obviously very experienced in providing bespoke holidays. A pleasure to deal with her

I would not hesitate to recommend using Gemma Favager and the Travel Counsellor service. Gemma has been superb in putting together packages for the trips we have planned and just made everything so easy for my wife and myself.

Gemma is amazing. She has worked so hard trying to get us away on holiday after Covid cancellations. She has as always on hand to advise us on the current situation. We have just returned from a fabulous Caribbean cruise and Miami stay. Gemma was on hand before and during our holiday to answer any questions we had about our trip. Gemma is very knowledgeable and lovely, she takes away any worries that you might have. I would definitely recommend Gemma Favager and we have already booked our next adventure with her Toni and Rob

Thank you for all your help in arranging and then rearranging (due to covid) our family trip to Lapland. All your knowledge and helpful tips were brilliant and a great help in knowing what to expect and especially what to pack! The most special touch of the Santa packs that you made and dropped off at the house ready for the plane journey was just lovely! Highly recommend and can’t wait to book a snowy adventure again soon. Xx

Gemma has just put together a bespoke road trip to Canada for me and my husband for June 2023. Our preferred itinerary involves lots of miles and lots of stops in out of the way places which Gemma has delivered for us bang on budget. I have already recommended her to family and friends to assist with their holiday wishes

We booked over 2 years ago with Gemma, and she has been fantastic all the way through. We were of course delayed because of covid, but we also amended things and added trips etc during that time and Gemma's knowledge and willingness to accommodate our needs was invaluable. We had a great trip and everything Gemma organised went like clockwork. We will be using Gemma again for sure.

I have recommended Gemma many times to friends as she is brilliant and works so hard to organise the holiday you want. Nothing is too much trouble for her, and I hope she will be booking lots of holidays for us in the years to come.

Gemma is so lovely, a great communicator and listens to what your needs are she is very thorough. Gemma is very experienced, and I wouldn’t have any hesitation in recommending Gemma to anyone thinking of booking a holiday. We will definitely be using her services again.

Yet again Gemma has done us proud! We've (unfortuantely) just returned from a fabulous extended cruise/land holiday booked for 14 people from multiple locations. Gemma has been outstanding throughout the whole process. The holiday itself has been booked for a while and in that time we've needed to adapt plans due to changes in people health, as well as extending our group with multiple bookings. Gemma has managed these with ease and all parties have been impressed with Gemmas professional and caring approach. Gemma has been in consistent contact during the approach and whilst we have been away, this includes covid testing requirements, navigating a taxi strike, airport assistance, arranging surprises for special occasions, check ins and help to get a forgotten suitcase to the airport (to name just a few). When travelling with Gemma, I always do so with confidence and will whole heartily continue to recommend her services. Gemma is so much more than a travel agent, she's a project manager, problem solver, advisor, carer and sometimes magician :-). Gemma, thank you. I have not doubt your success will continue to grow. The Dixons xx

Gemma is amazing, she is responsive, caring and dedicated. I have a fabulous relationship with her and book several holidays a year with her in complete confidence.

Gemma can always be relied upon to listen to our needs and wants then pull together the best possible holiday. She’s willing to spend time adjusting and tweaking different elements to ensure we get the best possible holiday experience. She keeps in touch throughout the process with a good combination of friendliness and professionalism. I wouldn’t want anyone else to organise my holiday and regularly recommend her services to others.

Gemma has yet again been amazingly patient, supportive and helpful She is fantastic and we have already asked for her to look into a holiday for us in 2023

Gemma is just fantastic and offers such a personal service. She listened to what we wanted from a holiday and found the perfect place. She took away all the stress and hassle of searching and booking. She was always on hand to respond to questions, worries or queries both leading up to the holiday and during our time away. Our holiday went smoothly from start to finish but it was so reassuring to know she was on the end of a phone if we needed anything or anything went wrong. Will 100% be using again and would recommend to anyone!

Great service from Gemma Favager at Travel Counsellors. So nice to just hand over the holiday brief to someone and within a few hours have options to look at. Gemma helps you all the way from booking to check-in and then worked her magic with the hotel for an upgrade and a welcome gift! Nice to have this VIP type service and wouldn’t hesitate to recommend Gemma. Thank you! Date of experience: 09 August 2022

Already recommended Gemma to friends and family! She has been fantastic and very thorough in her search for our criteria. Found us a great holiday for a great price. Thank you!

Thank you so much for arranging our anniversary trip to Monaco! It was absolutely fantastic and the professional service that you provide and all the little extra touches are so amazing. Not just a service, you care too! Thank you and can’t wait to arrange our next trip with you

Gemma makes it very easy to plan a holiday. She puts together a bespoke package to our requirements without us feeling we're being overcharged. Much better than being sold a pre-existing package at a travel agent where they can't/won't adjust to our requirements.

Hi Gemma. Thanks for your card welcoming us home. Where do I begin to put into words what a fabulous holiday we had. All your arrangements went like clockwork. We were met on time at each airport as you said. The accommodation at each resort was absolutely spot on. The people were fantastic the excursions were fantastic the eating out was fantastic. The weather was good too, no rain. All the boxes were definitely ticked. Gemma you certainly delivered a great holiday for us and we will remember it for years to come. Your welcome card at Table Bay hotel was a nice touch. We sincerely thank you for your time and effort putting together this holiday and look forward to speaking to you about our next trip. Kind regards Ivan and Jean

Gemma provides a fantastic service every time. She always goes above and beyond.

Gemma is such a lovely helpful lady, would recommend her to anyone!

I normally booked all my holiday/breaks myself. This time I got fed up looking so contacted Gemma. She exceeded my expectations with the timescales and options. Gemma found the perfect lodge and area for us. I will definitely be using Gemma again for my future holidays and breaks.

Gemma made booking our holiday so easy and we have the added peace of mind that everything will go smoothly.

Excellent, friendly service. Provided a stress free holiday booking based on the information we gave. Would highly recommend Gemma to my friends and family

Very professional and extremely knowledgeable. I wouldn't use anyone else other than Gemma.

Brilliant service from Gemma. Goes above and beyond

Gemma has been brilliant in finding me a holiday.. she has fantastic customer service and communication. I would definitely recommend and use her services again

Gemma went above and beyond for all of us, as we went from one resort to another. Excellent service, nothing was too much trouble for Gemma, extreme patience with us demanding ladies. Highly recommended by all of us. Thank you xx

I would absolutely recommend Gemma to friends and family! She was integral to our holiday choice and went out of her way to make the booking as smooth as possible. Gemma has been attentive and her communication is excellent, making sure our every need is covered. In the challenging times faced by the travel industry because of covid, Gemma is a reassuring face!

Gemma is very friendly, helpful and knowledgeable. What I like about her most is that she is honest. She will tell you, based on what you are looking for/wanting, what is right for you and what isn’t. I appreciate honestly and recommendations (or not) especially when booking big expensive holidays. Would highly recommend Gemma for any holiday but especially one that you want to be just right.

Gemma was great, fab and very helpful! Thank you. Enjoying following your cruise research trip on your page. Can't wait for our cruise!

Gemma was really helpful as always, very friendly and Knowledgeable about the destination. Always there at the end of a message to answer any queries.

Really friendly and very helpful in wanting to know what I was wanting from my holiday and gives great advice

Gemma has been extremely helpful. She has not only taken the responsibility of ensuring our holiday is booked properly and safely, but has also shared her wealth of knowledge and provided many ideas of how to make it more special. I won’t use anyone again other than Gemma to book a holiday in the future.

Great service provided by Gemma. Already recommended to my daughter. Will continue to use and recommend

Gemma has bee fantastic in helping to book several family holidays for us, listening to our requirements ad being able to suggest and organise options which we would never have been able to find ourselves. We plan to continue booking our holidays via Gemma and have already recommended her to several friends and family.

Absolutely dedicated and passionate about helping, planning, booking our breaks x

Gemma is friendly and approachable. She always gets back to you very quickly and has a very positive attitude. She was recommended to me and I have recommended her several times. She has gained an excellent reputation in our local area.

Gemma was an absolute god send the customer service and professional advice and approach was superb. We have also booked our next trip with Gemma a huge thank you!!

This is the first time we have booked with Gemma and she has found us our perfect family holiday. A lovely helpful lady. I know if I have any questions Gemma is there on the other end off the phone. Thankyou so much I would highly recommend Gemma!

Gemma is super helpful and, now we’ve been working together for a while, provides that essential peace of mind that all the boxes that suit my needs have been ticked

Gemma was extremely professional & helpful and listened to exactly what we wanted & responded very quickly. I would have no hesitation in recommending Gemma to family & friends.

Gemma has been fabulous throughout booking our holiday. Very knowledgeable and great to deal with. Would definitely recommend to anyone.

Gemma has been first class during the booking process. Due to how the world is at the moment we have been in communication for over a year and her service has always been exemplary.

I would like to say a massive thank you to you Gemma. From the moment I booked the trip you have kept in touch throughout, especially impressive given the changing restrictions. I have never had such good service, it has been exceptional. I will definitely book with you again and have already recommended you to family and friends. I love all the holidays you put on Facebook and will keep watching them.

Excellent knowledge and advice given prior to booking our holiday. Lots of different holiday options provided before finding the perfect holiday.

Gemma has been fantastic through out. Even though we kept tweaking things she stayed patient and very helpful!

Gemma is great to work with in finding the trip that you want. She is patient and cares that you are happy with your choice. I would recommend Gemma for all occasions.

Having Gemma as our Travel Counsellor has been fantastic, it’s like a having a personal shopper. You just tell her what would like and she comes back with some options. It’s so easy! she keeps you up to date with changes and makes sure you have everything you need. Basically you just have to turn up for the holiday. Brilliant service.

Gemma is amazing. I've not booked through an agent before having had some very costly quotes in the past but Gemma found exactly what we wanted, cheaper than we had found it and made the booking process so easy!

Gemma was brilliant - Extremely patient ... nothing was too much trouble despite us having about 6 different drafts. Thanks Gemma you are a star

Booked our fantastic holiday with Gemma and she was amazing from start to finish, even when she was on her own holidays. Gemma listened to exactly what my requirements were and matched them and more. As this was my first holiday with the covid restrictions in place, Gemma was extremely helpful in not only emailing me but also talking me through the tests and documents required. I have recommended her to others and would have no hesitation to use Gemma again, thank you again.

This isn’t the first time I have used Gemma’s services and she was amazing last time. This year however with the challenges of Covid she has been invaluable!! My first original holiday was still on the red list so she rearranged, we then all got Covid so she had to rearrange again. She is always so helpful and understanding. 100% recommend and will be using again!! We had a fab holiday and can’t wait to go away again next year.

Gemma was absolutely fantastic from before the start…. Offering advice & her expertise in the thick of the pandemic & uncertainty over travel. She had endless patience to find the perfect holiday to Tenerife for myself, my partner & my two boys. She provided regular updates & checked in in the months after booking right up to departing & even beyond that. She was always a call, email or message away and promptly responded to any queries/ questions or concerns (of which I had lots along the way!!). After booking, she looked further at so many alternative options to best suit our personal circumstances and advised/ supported us in making the most suitable choice. Gemma really went the extra mile to make sure we were happy and confident with all the travel requirements (testing/ forms/ airline requirements etc) and her care and passion for what she does shone. I cannot thank Gemma enough for EVERYTHING!!! I would definitely recommend her to others & will be booking with her again in the future.

Gemma has been fab helping us find a fantastic family holiday that not only means luxury for the adults but also keeping a teenager happy... no small challenge! it feels like we have travelled the world together looking at options, but no matter how many times criteria changed she always and up with great suitable options. would defo recommend booking with gemma

Gemma is so friendly, professional, understanding and supportive which is especially needed at this difficult time I would highly recommend her

I would like to thank Matthew for recommending Gemma to us to book our holiday. Gemma worked endlessly to find us the right deal, as picky as we are she kept going. Her help ensuring we had all the covid test kits was exceptional. Had it not been for her we would probably still be stuck in Greece trying to get our heads round how to test and get back. Amazing service, we will be booking again and definitely with Gemma.

Disappointed that we are moving our holiday in September to next year. However, because we booked through Gemma at travel counsellors it was so easy. One call to Gemma and she went into action. Flights and accommodation moved to a new date within 45 minutes. Total piece of mind booking with TC. Can’t speak highly enough of Gemma. If your looking to book your next holiday give her a call!

I could write paragraphs about Gemma’s knowledge, skill, compassion, support and professionalism but instead I am just going to say the service I have received during the rollercoaster of the last 18 months has been quite simply the best service I have received from anyone, anywhere, ever. Gemma, you nailed it even when it looked like you would not earn anything for your hard work. As the travel industry picks up again you deserve every bit of success you will undoubtedly achieve. Thank you, we will without doubt be back for more!

Gemma is so friendly and very, very knowledgeable. I received a very prompt response and our quote was given to us a few days ahead of the suggested time frame. Not only that, but Gemma found us an incredibly good price for a family trip of a lifetime. I have always recommended Gemma to family, friends and the wider community and I will definitely continue to do so.

You’ve been absolutely brilliant Gemma, with great knowledge of the ever confusing Covid rules.

Absolutely incredible service. I cannot thank Gemma enough for what she has done for us to enable our holiday to go ahead. To anyone wanting to book a holiday then I cannot recommend Gemma enough. We will definitely be using Gemma again.

I can highly recommend Gemma for your holiday or experience. Gemma is professional, accommodating and has a wealth of knowledge about the travel industry. Nothing was too much trouble - as all! I'm sure I've been a pain in the a*&e with my bookings and changes but never once has Gemma made me feel like it was an inconvenience to change our bookings. Honestly, if you want a holiday to shake off the blues, Gemma Favager is the person to speak with - do it now!

Dear Gemma, I’ve just returned from week in Northumberland in a delightful cottage that was booked through you. Not being very motivated about the prospect of holidaying in the UK, it was a relief to hand over the responsibility of the search to Gemma. She returned with a few options and all of them were great. We booked and went to the North for our half term break. The cottage was immaculate, incredibly well kitted out, brilliantly thought through and a true home from home in the peace of the Hadrians wall country. Gemma was thorough and worked hard on our behalf up to and after booking, we felt a sense of security booking through Gemma and travel counsellors. We felt our booking was safe, we felt that if anything changed, we were protected and had Gemma on our side. We have even booked again for another break in the UK next month! I would highly recommend Gemma to my contacts and friends! Yours faithfully Neil Grimshaw

My husband and I were in panic mode this week. Trying to find somewhere suitable for a family of 5 in the 6 week holidays in the uk. Due to Covid 19 most places fully booked and as a busy mum of three and a husband who works crazy hours we didn’t have time to trawl through website after website. I messaged Gemma on Tuesday evening and by 8am on Wednesday morning had an email with several different properties, suiting our needs and budget! Summer holiday booked with ease! I then gave Gemma our requirements for May 2022 again a family holiday for 5 of us somewhere sunny and all inclusive. Again Gemma sent some through via email very quickly. These were not quite right for us so after a chat on the phone about our accommodation requirements 2 more choices popped through one of which we have consequently booked! So grateful as it looks brilliant, meets our requirements and is within our set budget. Thank you Gemma for taking all the stress of holiday hunting away and listening to what we want!

Cannot recommend this lady enough! She has made booking and rearranging our family holiday due to Covid stress free. 3rd Time Lucky!

Dear Gemma I just wanted to pass on a note of thanks for sorting things out with both arranging then un-arranging our holiday this year. We were very much looking forward to doing something new and touring northern Italy by rail for the first week and then an Adriatic cruise for the second to coincide with our son completing his GCSE’s and taking the opportunity to travel outside of school holidays for the first time in years. You worked with us in January to put together a bespoke itinerary and we were very disappointed we were unable to travel due to COVID-19 restrictions. As the trip had been tailor made with various separate travel and accommodation elements I anticipated that we would not get full refund. At the very least I expected us to find ourselves involved with a drawn-out insurance claim which best case scenario would involve us covering an insurance excess. However, after much effort on your part we had all payments returned by October. Thank you, that was as good an outcome as we possible could have hoped for. Fingers crossed 2021 will allow us to go on new adventures and I will have no hesitation of booking those through you and also recommending you to others looking to travel. Many thanks Stuart Pain Director

Gemma has now booked various holidays for me and every experience of using her services has exceeded my expectations. She is always polite, professional, warm and friendly, and does what she says she will. However, most importantly, she actually listens to you with regards to your holiday criteria and wish list - and delivers! We had an amazing 5 star holiday in Turkey via Gemma and she had ensure every one of our boxes was ticked. She has now booked a 5 star break to Monaco and is looking for a holiday to the USA for us now to watch the Ryder Cup. From now on I will put all my / our holidays in Gemma's safe hands. She is simply the best, better than all the rest...

Dear Gemma, I would just like to write you a quick thank you, even though we have not yet been able to travel. Whilst we were in the depths of lockdown, my daughter and I played the game “when this is all over, I want to ……” to which I said, “I want to go to Disney”. Booking was easy and painless, apart from being a Yorkshireman and having to part with my well-earned money. Simple right? Oh no. Like I said we have not travelled. We made our way down south in Bambi - our amazing Bedford Campervan (my wife certainly did not write this testimonial, at all) and stopped off at my fathers-in-law’s, for a short break before crossing the channel. In retrospect, we should have continued to the end of the A3 and got straight on the ferry that evening, because the next morning, we woke up to the news that France was on the Quarantine list and the FCO were advising essential travel only. It was your text that alerted us to this and whilst my wife and I had sessions to deliver for work (stressing out secretly in the back of our minds) you were working away, on the phone to Disney, rearranging our dates; managing to secure them for Christmas at no extra cost. There are doubts now whether we will be able to actually travel then, but we have full confidence that if again the worst-case scenario does happen, we have you on our side, helping us out. So, thank you. If it were not for you, we would never have got round to booking it, and we’d have been completely ****ed if it wasn’t for you.The hardest thing we have had to do in this whole process, is keep it all secret from the little one Thanks again Gemma, I would have no doubt or hesitation in recommending you, you have been a godsend. And to end on a Disney quote - Even miracles take time

Yesterday, I was discussing with my daughter the situation she found herself in at the time of lockdown. Stuck in Egypt. Gemma at this stressful time, tried to help arrange or find alternative flights. Ellie outlayed £2000 through her resourcefulness in booking 3 flights to get her home via Lithuania, and Belgium. She was prevented from her travels due to her nationality. We had booked our own holiday through Gemma . We felt very concerned about traveling abroad and still do. Gemma reassured us and was able to refund us our payment, unlike my daughter who had booked through last minute.com and still struggles for reimbursement. I will definitely book our next holidays though Gemma, thank you for all your help.

Gemma has been fab helping us find a fantastic family holiday that not only means luxury for the adults but also keeping a teenager happy... no small challenge! it feels like we have travelled the world together looking at options, but no matter how many times criteria changed she always came up with great suitable options. would defo recommend booking with gemma

Dear Gemma, I asked you to help me plan the trip of a lifetime to Iceland as a surprise for my Mum's big birthday. Gemma, you went above and beyond the call of duty, offering multiple options for activities at excursions, and making the whole process of booking the trip as easy as possible. You even organised for a mini tour guide to be put together to gift to my Mum on her birthday. My mum was overjoyed with the trip, and all the added extras included! Thank you Gemma for making the whole process stress-free. Gemma would be my first thought whenever I go to book a trip in the future - her level of customer service is second to none, and worth every penny. Thank you Gemma. Yours sincerely, Sophie Bebb

After months of putting it off , I eventually contacted Gemma with a view to her booking some flights to Australia for me to visit my son. I gave her some details and she came back with a couple of options , extremely competitive and efficient , from there on she booked the flights for me , checked in and got me great seats on the flight. Whilst away , the COVOD 19 thing reared its head and after a while my family in the UK became slightly worried (much to my surprise !) I contacted Gemma on a Sunday night and she came straight back to me and kept in constant touch until my return. Simply superb service , I used her again last week to book a UK weekend away in October , once more numerous options exactly what I was looking for. I would have absolutely no hesitation in recommending Gemma to all friend and family and will be using from now on in Thanks Gemma Stewart x

Gemma is an absolute gem! From start to finish she was great, We had a horrible experience with a recent holiday and regardless of the time and the fact she was actually on her own holiday, Gemma gave up the time to talk us through what we needed to do. She spent so much of her own time on the phone with me and the holiday company who we booked with, through Gemma. She was a comfort to have at the other end of the phone and fight our corner of a nightmare holiday. We couldn’t have asked for a better person to be on our side and take the time to understand what we were going through. Thank you Jess Rushforth

In January this year as I am not a “Party Animal” and I would be celebrating my 80th birthday in March I decided to remove an item from my bucket list and spend it in New York my first visit to America. I spoke to Gemma, who within 72 hours had found 3 hotels which she recommended close to Times Square and Flights from Manchester to JFK. She also suggested a number of activities, sightseeing and tours so that we wouldn’t need to worry about booking them when we arrived as that would take up valuable time. After brief discussions we settled on a Hotel which was very good which unusually provided breakfast and evening meals within the price .We upgraded our flights with Virgin Atlantic to Premium Economy excellent value. Transfers, activities were all arranged to leave us time to explore New York during the last 3 days of our stay. Everything we expected was delivered and both before and during our stay she kept in touch to make sure there were no problems arising which there weren’t. I have no hesitation in recommending Gemma to all of you

Gemma is an excellent Travel Counsellor and I have recommended already she is a joy to have as my travel expert.

Gemma's service was second to none. She was very knowledgeable, professional and personable. I will not hesitate to recommend her to my family, friends, colleagues and acquaintances.

We have used Gemma’s services on a few occasions when deciding on and planning holidays. She always listens to what we want and is really helpful in doing all the research for us and filling in the gaps. The recommendations she comes up with pretty much trump our original plans and come in at budget too. She’s planned holidays for us in the past, including travelling America with a toddler, and she has just booked our most recently holiday coming up in May. She is always available to chat and meet any needs we have, and if we’ve run into any problems while we are away, she goes out of her way to sort them out from her end and takes away any stress we might have. Gemma is great at her job, she’s knowledgable and extremely professional. And whenever I’ve done a bit of research about hotels or holiday destinations, she usually knows about the hotels and destinations I’ve already looked at and can give me much more feedback and detail about them. (More than TripAdvisor!) We always contact Gemma before we book anything now. Thanks.

I have given Gemma this score because she has always provided a great services with added extra so I would definitely recommend her to family and friends.

As always fabulous service and also incredibly patient! looking forward to a holiday I know will be amazing and everything taken care of! :)

I found Gemma to be very approachable, knowledgeable and very experienced to get the right holiday booked. Gemma answered all the questions, using relatable examples. She was quick and her service was excellent.

Great experience. It has been a very easy holiday booking friendly, good advice. When Gemma said she would do something she did ..very efficient thank you

Gemma is so knowledgeable and gives you various options without influencing you on options. She's friendly and professional at the same time and I felt very well looked after throughout the whole process - I already have recommended her and will continue to do so!!

First class service, excellent knowledge and attention to detail, highly recommended. Thank you.

Gemma is an excellent point of contact for all our travel requirements, and will happily listen to your thoughts and come back with great options.

Gemma is fantastic, very helpful and patient with my never ending questions. Thank you xx

Gemma was fantastic. She very quickly got to grips with our requirements and provided us with a number of options to help us create our bespoke family holiday. She was readily available and even though it was a weekend she found time to make adjustments to our booking. Within 4 days of starting the planning process we had a 4 location dream holiday booked and paid for. Exceptional service and I would and have already recommended Gemma.

Just returned from a long weekend in Lisbon that Gemma organised for us. Her knowledge, advice, opinions & support before, during & after our holiday was exceptional. Everything Gemma organised & booked for us was perfect. I would definitely recommend booking any holiday through Gemma & also recommend a weekend away in Lisbon. Gemma is so friendly & her customer service is outstanding. Thank you so much for a perfect childfree weekend.

Gemma was extreamly helpfull and i have and will continue to recommend her to my friends and family. Gemma did a fantastic job of finding me my upcoming holiday, and i am greatfull for all the information i received and all the hard work it took for Gemma to do so. Thank you again, i will definitely be using your service in the future.

Gemma has been a pleasure to work with in getting this perfect holiday. She has gone above and beyond in helping with some questions. Thank you. Whilst we knew it was going to cost us money we were happy with everything.

Fabulous service! I’m hooked

Excellent service, Gemma made booking a holiday so easy we will be definitely using her again.....

Gemma delivered an efficient, effective and timely service, resulting in a positive outcome.

I don’t think I’d go anywhere else now to book a holiday & would definitely recommend Gemma to anyone that is looking for a holiday! All my expectations were exceeded, the quotes were detailed & bespoke. Gemma was extremely helpful, personal & is very quick at replying. She is clearly knowledgable in travel, is so friendly & just lovely really. Thank you Gemma, we can’t wait to go away xx

Dear Gemma, Having now returned from our family multi centre trip to the USA I would just like to say how smooth the organisation and support was. Four Hotels, Seven excursions, 10 private transfers and Nine flights in all. No one was late – all on time and even the road transfer back to LA pulled out all the stops to get around a hideous traffic problem and still deliver us in plenty of time The App on the phone was great, the automatic reminders helpful, all backed up with a full set of printed documentation in a handy quality wallet. Your prior advice beforehand was spot on. All contact numbers were spot on when we needed to call to reconfirm/clarify etc The only slight frustration – nothing to do with Travel Counsellors was the British airways online check in – no surprises there Excellent trip and I would thoroughly recommend you and TC to colleagues and friends Thanks Again Ian Wilkinson

Gemma was really helpful with all the information and advice she gave us before we decided to book our holidays. She's also been so patient with all our questions, giving us so many options (hotels, flights, dates, destinations...) and looking for the best offers. I can't recommend her enough.

I wish to formally compliment you on the service you recently provided to us, for a week’s break at short notice to the lake district. You were able to find luxurious accommodation for ourselves and a teenager, who was equally satisfied with the access to Wi-Fi. Not only was the price great but the facilities were perfect. I was very impressed, by the swiftness and complete professionalism offered by yourself once we had decided, we had flitted between a staycation or a holiday abroad. We were informed by e mail of our holiday and was contacted during and afterwards. This made us feel more than just a holiday maker but valued for our custom. I would use your services again and I would not hesitate in recommending your services.

Gemma is an absolute pleasure to deal with. Nothing is too much trouble, i was kept full up to date and also given different options. I will definitely be booking with Gemma again and recommending her to everyone

I've now mentioned Gemma to my friends who are thinking of booking holidays...brilliant lady highly recommended!!

Gemma was friendly, efficient and patient. Nothing was too much trouble. Would happily recommend to others.

We’re home now after having such a lovely time, it was just what we needed as a family and hope we can do it again next year. Can’t thank Gemma Favager enough for all her help throughout the whole process of searching and booking right up to her lovely gifts for the kids before we left, organising all our check in and boarding passes, being at the other end of the phone throughout the holiday, checking in with us that everything was ok, and all the small personal touches including a welcome home card on our doorstep. We will DEFINITELY be booking our next holiday through her again and would recommend her to all our friends too!! Massive thank you Gemma xxx

Thank you, thank you, thank you! I have just booked a villa for 15 people next year through Gemma. Right from the outset, Gemma was excellent with my demands / requirements and was so enthusiastic to help finding us the perfect place. I cannot recommend Gemma enough for anyone wanting to book a holiday!

Fantastic customer service, I would recommend Gemma Favager to my friends, family and colleagues. The personal touch is so reassuring, I was made to feel extremely well looked after, Gemma understands me and my families needs for our holiday! I will certainly be booking my next holiday with Gemma.

Gemma was fantastic and extremely helpful. We kept changing and tweaking things and she was always willing to look into things.

Gemma was wonderful. Nothing was to much of a problem and she was supportive every step of the way. Rarely do you receive such outstanding service and I will definitely continue to recommend her to family and friends. Thank you for everything.

Dear Gemma I recently attended a family wedding in Sorrento. I am aware that some people enjoy the process, however the thought of spending hours on the internet sourcing flights and accommodation fills me with dread. Luckily, I didn’t have to. I gave you my requirements and within a couple of hours everything was sorted. From booking the flights and accommodation to coming home, the whole process was seamless. I have already booked another break with you and I am hoping that I never have to organise another holiday ever again. The service you provided was second to none and I will happily recommend you to friends, family, colleagues and clients. Many thanks once again. Yours sincerely John Burnett

Gemma was absolutely fantastic from start to finish. She listened to all my wants and needs and was extremely patient when I changed my mind a few times. Nothing was too difficult or a pain. I find going on holiday quite stressful but she made the whole process feel relaxed, by checking us in in advance and sending me everything we needed. She even gave me quick text whilst I was away to check everything was ok, and I came home to a lovely card wishing me a welcome home. I wouldn’t hesitate to recommend her for anyone wanting to book a holiday, I will definitely be going through her in the future and recommend her to friends and family. Many Thanks Hannah Bairstow

Really impressed by the help and assistance we received from Gemma in setting up our trip to the USA. Very efficient and quick to respond to our requests and wishes. Would not hesitate in recommending Gemma to anyone!

Great service, no hassle and no pressure! Thank you Gemma

We’ve recently booked a family trip to Lapland with Gemma and would highly recommend her to anyone. Gemma was very informative, provided different options to choose from based on our requirements and budget and it was clear throughout that Gemma had a genuine desire to ensure we found the perfect package for our family. Communication from the initial enquiry to the quotation, through to the booking stage was exceptional! Highly recommended 5 star service!

We have booked our Silver Wedding trip of a lifetime to America visiting New York, Nashville, San Francisco and Monterey. We had the expert help of Gemma Favager - Travel Counsellors. Gemma was very patient, knowledgable and made it all so easy for us. We would recommend her to all our family & friends.

Gemma has been so helpful in arranging a trip to New York and would highly recommend her! The deal she has got us is amazing! Great communication and knowledge! Thankyou :)

I’ve already recommended Gemma to a friend. Gemma is so very helpful and friendly. She completely understands what your wants are and always tries her hardest to get you exactly what you asked for. I would hesitate recommending anyone to her and she is my go to when looking to plan our next family holiday.

Gemma was fantastic! So helpful throughout the whole process!

Gemma has been fantastic with booking our holiday, she made it so easy and took care of everything, I will definitely be using her again.

Gemma took my brief and found us a few options to choose from all within budget. I will definitely be using Gemma's service's again and have already recommended her to a few contacts. Thank you Gemma

Gemma was extremely helpful in getting the holiday I wanted for the best price. She was and continues to be very supportive, I would highly recommend her to friends & family

Gemma organised us a magical 1st anniversary trip to Akureyri, Iceland. Her service was phenomenal, from walking us through all the different options to a blizzard arriving and our excursions needed to be juggled to suit the weather conditions she was on hand to reassure and support us. 100% personal service, can’t wait to book again!

Gemma has been most helpful, ringing companies for me and keeping me up to date all the time . Much appreciated!!

First time I’ve used this type of service and Gemma has made it pain free! I was worried that I was being too picky and I am hopeless at making a decision, but she was very supportive and reassuring and we are now looking forward to our summer holiday.

Very friendly service, nothing was too much trouble, sorted all the problems out for us when booking our holiday. Everything is sorted out for you from start of your holiday to the finish. Would definitely recommend Gemma to all our friends and family. First class service. 10/10

Gemma made it so easy and took the pressure of booking flights and a holiday. Cannot recommend Gemma enough thank you.

This lady was with us through every step of our holiday and being first timers it was very nerve racking! Even when things happened that were out of our control... Gemma stepped in and sorted it for us! It felt comforting know that Gemma was there all the time and genuinely caring about us! We would recommend this lady! Thank you Gemma.

Gemma has made the whole process so easy. We're not familiar with the destination so it's extremely reassuring to have an expert helping us all the way through.

Gemma is fantastic she booked our trip to the Abu Dhabi GP. It was amazing. Nothing was too much trouble, I must have asked for about 5 different options for the trip from extended the day, upgrades, flights, different hotels, seats and all where done quickly, efficiently with no problems and very knowledgeable. She was on hand once it was booked offering advice on meals out, transport etc, answering questions. During the holiday and afterwards if needed. It was faultless. Will definitely be booking through Gemma again, just wish we discovered you before booking next years holiday. I will get more pictures over of the trip too!

Thank you Gemma for sorting our Christmas New York trip at such last minute and coming to the rescue, everything was perfect. After being let down by another travel company, I thought I'd have to trawl the internet for hours to find another holiday asap which filled me with dread, but a quick phone call and you came back really quick and made it all so easy, you're like a holiday fairy! The TC app is really useful to use too. Roll on next year's holiday that we've also booked with you!

Gemma has taken the stress and hassle out of booking a holiday. She has sources a complete range of activities for me and my family. She has called twice since the booking to ensure I have all I need. I would highly recommend Gemma to my friends and family. We are already planning our next holiday away. Thank you

Thank you Gemma for making our Lapland dreams come true. You have the patience of a saint. Who knew not only do you need to be a travel expert but also a weather forecaster! Thank you so much for all your help and advice and sorting every detail for us. Highly recommend Gemma for all you travel plans. She’s been invaluable.

Just back from a fantastic few days away in Lisbon - all expertly arranged by Gemma! From the overnight stay in Manchester, flights, hotel in Lisbon and everything in between, our short break was perfect. The Miraparque hotel was in a great location to explore the city and visit places of interest, bars, cafes and restaurants. Thank you Gemma for all your hard work in making sure we had a great trip. We had nothing to do but turn up and enjoy our holiday. Certainly a trip to remember - thank you for all your help xxx

Gemma booked us a great short break in Krakow recently. Very efficient and friendly service. Sorted out accessibility needs out very satisfactorily!

Highly recommended - well organised and efficient service - excellent communication and customer service.

I have booked a holiday today with Gemma. She is fantastic and I couldn't recommend her enough. She listens to what you want for your holiday and finds the best prices to suit your budget. Lovely to talk to and very helpful. Thanks Gemma

Fabulous service from the first email - taken all the hassle out of planning a holiday barr the packing! Thank you Gemma, you have been amazing, nothing has been too much trouble.