Paula Hardman

My expertise

Thailand
Vietnam
Honeymoons
Disney
Families
Multi-Generational Travel
Ocean Cruise
Tailor-made travel

I'm based in

Manchester

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Your Favourite Travel Agent Here....

With nearly three decades in the travel industry, I specialise in taking your ideas, however big or small, and turning them into carefully crafted journeys. From UK getaways and stylish European city breaks to cruises and once-in-a-lifetime round-the-world adventures, I am here to design travel that feels effortless for you.

Based in Manchester, I live with my husband and our two children. My daughter, Madison, has recently graduated and is carving out her own path, while my son, Jaxon, is a talented musician who plays three instruments and competes in trampoline. Our family’s own adventures remind me every day how important it is to get the details right and create memories that last.

My travel career started “many moons ago” at Going Places and I was instantly hooked. Since then I have worked for both large tour operators and a corporate business travel house, gaining a deep understanding of leisure, luxury and business travel. I briefly stepped away to work in the family business, but my heart never left travel. When I was ready to return, choosing Travel Counsellors was easy. Their values, especially around service and care, mirror my own.

My personal travels have taken me across Europe, the Caribbean, the USA (with Las Vegas a particular favourite), Dubai, the Maldives, Singapore, Thailand, Australia and the French Polynesian islands, including iconic Bora Bora. I have even worked as a holiday programme presenter in French Polynesia for a major tour operator. I am also a keen cruiser and have achieved Captain status with Royal Caribbean, Celebrity Cruises and Azamara through comprehensive product training. One of my most magical experiences was taking my children and my mum to Lapland on Christmas Eve 2015 to look for the real Father Christmas.

If I had to choose a favourite type of holiday to arrange, it would be multi-centre itineraries. I love the challenge of fitting all the pieces together: creating a smooth flow between destinations, balancing sightseeing and downtime, and ensuring every stop adds something special. It is like working on a wonderful puzzle where the final picture is your perfect trip.

Exceptional customer care is non-negotiable for me. I am committed to going the extra mile, whether that is arranging those thoughtful touches, navigating complex arrangements or simply being there when you need support. If there is something I can do to make your holiday even more memorable, I will.

Using a personal travel advisor does not mean paying more, but it does mean gaining a dedicated expert who is on your side from the moment you enquire to the moment you return home. Having someone you know and trust at the end of the phone when plans change or the unexpected happens is invaluable.

Whatever you are dreaming of next, I would be delighted to help you plan it.

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Explore my guides and blogs

Vietnam and Singapore  Fam Trip Part 1.

Vietnam and Singapore Fam Trip Part 1.

I was lucky to be chosen along with 1 other Travel Counsellor to go on a trip hosted by Singapore airlines. I went to Vietnam and then onto Singapore while the other TC did Thailand then met us in Singapore.

01 Dec 2025 4   min read

My Butler was called Suresh

My Butler was called Suresh

A few weeks ago, I was super lucky to be chosen to go on a 3 day test cruise on board "Regent Seven Seas Voyager". This was the last of the regent ships to get back into the water after the pandemic. Would you believe this particular ship hadn't had passengers on for 760 days and in total the entire fleet had not cruised for a total of 9 years during the pandemic. Let that sink in a little as I wa

04 Apr 2022 6   min read

Disneyland at Easter

Disneyland at Easter

This Easter holiday we took a family trip to Disneyland Paris. This wasn't our first trip but the first my son Jaxon who is 7 will remember. We flew from Liverpool as we are in between Liverpool and Manchester airports. I quite like Liverpool as the parking is so close to the airport. On arrival in Paris we got a private transfer to our hotel which is the Sequoia which is a 3 star Disney hotel a

07 Jun 2019 3   min read

Honeymoon Road Trip Round Tennessee.

Honeymoon Road Trip Round Tennessee.

As you may know I got married last year and in October we took our honeymoon in the USA state of Tennessee. It was fabulous from start to finish so I thought I'd write a blog in case this sort of trip appeals to you. We started with business class flights with British Airways to Nashville which was an amazing way to travel and a first for my husband, although I have been lucky enough to travel bu

05 Jun 2019 3   min read

Easy Guide to Packing.

Easy Guide to Packing.

As a seasoned traveller I like to think I have the packing perfected but even I can make a mistake. Like this April on our family break to Disneyland Paris I actually forgot to pack our travel plug adapters. Very annoying as I have about 20 of these in a bag at home, even more annoying as it cost us 20 euros to buy 1 of them in Paris. So I thought I would create this handy packing guide for you a

04 Jun 2019 3   min read

Tips for Keeping Kids Amused on Flights.

Tips for Keeping Kids Amused on Flights.

This is a topic I get asked about quite often, from parents on the first flight with their children. Usually it comes with a sense of panic and what if. What if they cry all the time? What if they won’t sit still? What if they start shouting? What if they annoy the other passengers? All these things have gone through a parent’s head at some point before taking their precious offspring on a flight.

14 Jun 2018 3   min read

Weddings in the Sun.

Weddings in the Sun.

Ever wanted to get married in the sun? Well I have arranged so many weddings abroad this year already and it's only June. A lot more Brides are choosing this option as a way of combining their honeymoon with the wedding itself. I have been hearing more and more from Brides and Grooms that they just want to "run away" and get married to save all the hassle and sometimes upset that comes with planni

20 Jun 2017 3   min read

Exciting Easter in the UK

Exciting Easter in the UK

As a mother of two children, I am always looking at way to entertain my little darlings, Madison who is 13 and Jaxon who is 5. Now they really don't like playing hide and seek anymore with me because I usually leave them hiding for longer than I possibly should while I grab a much needed cup of tea in peace! Ok so that's a teeny tiny bit mean on my part, so I started looking at some possible da

28 Mar 2017 3   min read

Beautiful Belmond Northern Belle

Beautiful Belmond Northern Belle

This was a trip I booked for my parents, it was my Mother's present to my Father for his birthday this year and they were lucky enough to get on board on Valentine's Day. My mum is wonderful with words so I asked her to take as many photos and give me a proper review of what it was like. I secretly think my Mum would love to be a Travel Counsellor too as she jumped at the chance to do this for

17 Feb 2017 2   min read

Magical Christmas Eve Searching for Santa.

Magical Christmas Eve Searching for Santa.

On Christmas Eve 2015 at about 8am we took off from Manchester airport – myself, my mum and my two children, Madison who was 12 and Jaxon who was 4. It was an easy flight as we had plenty in a backpack to keep the kids amused. Around three hours later we landed at Enontekio airport in Finnish Lapland. The view was simply breathtaking and the kids were beside themselves with excitement, to tell you

11 Nov 2016 3   min read

What my customers say

Paula was extremely helpful. At the outset we outlined what we were looking for and our budget. She quickly sent us a selection of 4 hotels and locations to choose from. Once we had chosen she then guided us through what each step was and send the documents confirming everything. If all of your agents are this efficient and accomplished it's not difficult to see why you are rated Worlds best.

Geoff Millard

Manchester

Paula is always super helpful, we've had conversations at stupid o'clock about me weird and wonderful adventures and she's always been super helpful with arranging everything. I'd have no trouble recommending her to anyone booking a holiday or trip.

Matthew Hughes

Leicester

Paula was very helpful and very efficient. Research and responses were conducted straight away and it made the whole process of finding flights easier and stress free. I will definitely be using Paula's services again. Barry and Emma.

Barry Jones

Dorset

We only use Paula at TC to book our holidays. Her level of service is simply outstanding.

Peter Wallbank

Essex

Excellent advice and service throughout the booking process. Nothing was too much trouble. Quick responses to questions also.

Lisa Rogers

Essex

Very quick in answering any questions, takes away all the stress of booking a holiday, we will always use Paula xx

Elizabeth Anderson

Manchester

Easy to deal with and a very quick and efficient service.

David Owens

Timperley

Paula provides an amazing service from start to finish. So professional, responsive, efficient, thoughtful and always goes above and beyond! She takes the time to get to know you and what you want from your vacation, and then provides advice and guidance throughout. Nothing is too much trouble! Wouldn't book our family holidays anywhere else!

Catherine Hendy

Manchester

Paula was amazing, went out her way to to help sort our holiday , plus we changed it a few times but was always happy to help . Plus was a good price . Thanks so much x

Maria Sanders

Kent

She was really helpful and found an itinerary to suit us perfectly. Nothing was too much trouble.

Fiona Robinson

Oldham

I have used Paula for the last few years for all of our trips, she is super helpful has great ideas for the times we don't know what we want to do and I have complete peace of mind knowing our holiday is in her safe hands.

Katy Jeffery

Romford

Paula was very helpful and quick with our query!

Lucy Doyle

Kent

Very helpful and informative when enquiring about holidays, asked for various durations to work out what would work best for my budget and replies were quick, not felt like I was being nuisance with lots of queries.

Siobhan Gowdy

Thornton-Cleveleys

Paula always responds to any enquiry with speed and good suggestions or solutions.

Christina Waterhouse

Chislehurst

Very good diligent service.

Nicholas Moody

North Yorkshire

Paula is always a font of all knowledge. Professional, supportive & goes above and beyond.

Salli Maddalo

Chislehurst

Paula worked really hard to find us a holiday to suit us . Her communication was amazing.

Amanda Wicks

Wakefield

Paula is very friendly, very informative and helpful. Made me feel comfortable booking my holiday with her. Will definitely recommend and use again.

Joanne Shelcott

Peterborough

Friendly , helpful and knowledgeable would highly recommend and have done and will continue to do so

Tanya Last

Ipswich

Friendly and nothings too much trouble. The process made easier for a technophobe like myself. Well done Paula Hardman

Helen Morrison

Morecombe

Paula has been very helpful in arranging this holiday for myself and my husband

Dawn Groom

Ipswich

Just wanted to email to say thankyou all in for putting together the most amazing honeymoon for Ian it was incredible. Cape Town was nice and busy to do some sight seeing and tours whilst enjoying the nice food. Franshhoek; we just loved drinking so much wine and visiting all the vineyards trying all the wines. Then safari was amazing. We saw the big 5 on the first drive! Then the lodge was great too, food was amazing and the lodge was so nice and we were so well looked after! Thankyou very much!

Kate Sanders

Newton Le Willows

Paula is amazing! She gave me great advice and guidance on our family holiday choice and came back so quickly with a re-quote to reflect changes we needed to make. Paula responded out of hours and made the whole process stress free. Her knowledge and help is invaluable and the fact that she got my holiday booked within days where it would have taken me weeks is truly wonderful! Can not thank Paula enough. Will definitely be using Paula for all our family trips going forwards, and would not hesitate to recommend Paula to anyone looking to book holidays.

Catherine Hendy

Swinton

Paula is always takes the time to listen to what we want and then comes up with packages and quotes that match our needs. Great service which is reliable and friendly and saves me a lot of time.

Ash Patel

Atherton

Paula was recommended to me by my daughter when I was having trouble finding a suitable holiday for myself. She found me three in no time at all. I chose one and she talked me through every step of doing it online. She was very understanding and patient with my two failed attempts at paying for the insurance! I am very pleased with the service.

Susan Rowley

Bolton

Paula has been absolutely fabulous in finding the perfect trip for me and my mum. I could not have done it on my own! Many thanks for all the help and advice ??

Monica Tigani

Audenshaw

Paula gives quick responses and goes that extra mile to make sure all my request are met and questions answered. And she’s always so happy!! ??

Tina Waterhouse

Chistlehurst

Paula is always helpful when we're looking to book. This time around Paula came up with some great hotel options that we wouldn't have considered ourselves. Having used Paula in the past and having passed her details onto others I'd happily recommend again.

Paul McKnight

Aberdeenshire

Paula, is very efficient and reacts immediately to requests and any problems that sometimes occur.

Glynn Drummond

York

Paula found me the perfect holiday in super quick time! So excited for the trip thank you for taking stress out of it all

Helen Packham

West Sussex

Discover the world with me

Weddings Abroad.

Weddings Abroad.

Have you ever wondered what a wedding abroad would look like? Take a look at some of the recent weddings I have organised for my clients.

21 Jun 2022

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01942 417530

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Finding your match...

Every unforgettable journey starts with the right person by your side.