Paula Hardman

My expertise

Florida
Thailand
Vietnam
Adventure Travel
Cruise
Multi-Destination
Honeymoons

I'm based in

Manchester

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Your Favourite Travel Agent Here....

With nearly three decades in the travel industry, I specialise in taking your ideas, however big or small, and turning them into carefully crafted journeys. From UK getaways and stylish European city breaks to cruises and once-in-a-lifetime round-the-world adventures, I am here to design travel that feels effortless for you.

Based in Manchester, I live with my husband and our two children. My daughter, Madison, has recently graduated and is carving out her own path, while my son, Jaxon, is a talented musician who plays three instruments and competes in trampoline. Our family’s own adventures remind me every day how important it is to get the details right and create memories that last.

My travel career started “many moons ago” at Going Places and I was instantly hooked. Since then I have worked for both large tour operators and a corporate business travel house, gaining a deep understanding of leisure, luxury and business travel. I briefly stepped away to work in the family business, but my heart never left travel. When I was ready to return, choosing Travel Counsellors was easy. Their values, especially around service and care, mirror my own.

My personal travels have taken me across Europe, the Caribbean, the USA (with Las Vegas a particular favourite), Dubai, the Maldives, Singapore, Thailand, Australia and the French Polynesian islands, including iconic Bora Bora. I have even worked as a holiday programme presenter in French Polynesia for a major tour operator. I am also a keen cruiser and have achieved Captain status with Royal Caribbean, Celebrity Cruises and Azamara through comprehensive product training. One of my most magical experiences was taking my children and my mum to Lapland on Christmas Eve 2015 to look for the real Father Christmas.

If I had to choose a favourite type of holiday to arrange, it would be multi-centre itineraries. I love the challenge of fitting all the pieces together: creating a smooth flow between destinations, balancing sightseeing and downtime, and ensuring every stop adds something special. It is like working on a wonderful puzzle where the final picture is your perfect trip.

Exceptional customer care is non-negotiable for me. I am committed to going the extra mile, whether that is arranging those thoughtful touches, navigating complex arrangements or simply being there when you need support. If there is something I can do to make your holiday even more memorable, I will.

Using a personal travel advisor does not mean paying more, but it does mean gaining a dedicated expert who is on your side from the moment you enquire to the moment you return home. Having someone you know and trust at the end of the phone when plans change or the unexpected happens is invaluable.

Whatever you are dreaming of next, I would be delighted to help you plan it.

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Explore my guides and blogs

Vietnam and Singapore  Fam Trip Part 1.

Vietnam and Singapore Fam Trip Part 1.

I was lucky to be chosen along with 1 other Travel Counsellor to go on a trip hosted by Singapore airlines. I went to Vietnam and then onto Singapore while the other TC did Thailand then met us in Singapore.

01 Dec 2025 5   min read

My Butler was called Suresh

My Butler was called Suresh

A few weeks ago, I was super lucky to be chosen to go on a 3 day test cruise on board "Regent Seven Seas Voyager". This was the last of the regent ships to get back into the water after the pandemic. Would you believe this particular ship hadn't had passengers on for 760 days and in total the entire fleet had not cruised for a total of 9 years during the pandemic. Let that sink in a little as I wa

04 Apr 2022 5   min read

Disneyland at Easter

Disneyland at Easter

This Easter holiday we took a family trip to Disneyland Paris. This wasn't our first trip but the first my son Jaxon who is 7 will remember. We flew from Liverpool as we are in between Liverpool and Manchester airports. I quite like Liverpool as the parking is so close to the airport. On arrival in Paris we got a private transfer to our hotel which is the Sequoia which is a 3 star Disney hotel a

07 Jun 2019 5   min read

Honeymoon Road Trip Round Tennessee.

Honeymoon Road Trip Round Tennessee.

As you may know I got married last year and in October we took our honeymoon in the USA state of Tennessee. It was fabulous from start to finish so I thought I'd write a blog in case this sort of trip appeals to you. We started with business class flights with British Airways to Nashville which was an amazing way to travel and a first for my husband, although I have been lucky enough to travel bu

05 Jun 2019 5   min read

Easy Guide to Packing.

Easy Guide to Packing.

As a seasoned traveller I like to think I have the packing perfected but even I can make a mistake. Like this April on our family break to Disneyland Paris I actually forgot to pack our travel plug adapters. Very annoying as I have about 20 of these in a bag at home, even more annoying as it cost us 20 euros to buy 1 of them in Paris. So I thought I would create this handy packing guide for you a

04 Jun 2019 5   min read

Tips for Keeping Kids Amused on Flights.

Tips for Keeping Kids Amused on Flights.

This is a topic I get asked about quite often, from parents on the first flight with their children. Usually it comes with a sense of panic and what if. What if they cry all the time? What if they won’t sit still? What if they start shouting? What if they annoy the other passengers? All these things have gone through a parent’s head at some point before taking their precious offspring on a flight.

14 Jun 2018 5   min read

Weddings in the Sun.

Weddings in the Sun.

Ever wanted to get married in the sun? Well I have arranged so many weddings abroad this year already and it's only June. A lot more Brides are choosing this option as a way of combining their honeymoon with the wedding itself. I have been hearing more and more from Brides and Grooms that they just want to "run away" and get married to save all the hassle and sometimes upset that comes with planni

20 Jun 2017 5   min read

Exciting Easter in the UK

Exciting Easter in the UK

As a mother of two children, I am always looking at way to entertain my little darlings, Madison who is 13 and Jaxon who is 5. Now they really don't like playing hide and seek anymore with me because I usually leave them hiding for longer than I possibly should while I grab a much needed cup of tea in peace! Ok so that's a teeny tiny bit mean on my part, so I started looking at some possible da

28 Mar 2017 5   min read

Beautiful Belmond Northern Belle

Beautiful Belmond Northern Belle

This was a trip I booked for my parents, it was my Mother's present to my Father for his birthday this year and they were lucky enough to get on board on Valentine's Day. My mum is wonderful with words so I asked her to take as many photos and give me a proper review of what it was like. I secretly think my Mum would love to be a Travel Counsellor too as she jumped at the chance to do this for

17 Feb 2017 5   min read

Magical Christmas Eve Searching for Santa.

Magical Christmas Eve Searching for Santa.

On Christmas Eve 2015 at about 8am we took off from Manchester airport – myself, my mum and my two children, Madison who was 12 and Jaxon who was 4. It was an easy flight as we had plenty in a backpack to keep the kids amused. Around three hours later we landed at Enontekio airport in Finnish Lapland. The view was simply breathtaking and the kids were beside themselves with excitement, to tell you

11 Nov 2016 5   min read

What my customers say

Paula was extremely helpful. At the outset we outlined what we were looking for and our budget. She quickly sent us a selection of 4 hotels and locations to choose from. Once we had chosen she then guided us through what each step was and send the documents confirming everything. If all of your agents are this efficient and accomplished it's not difficult to see why you are rated Worlds best.

Geoff Millard

Manchester

Paula is always super helpful, we've had conversations at stupid o'clock about me weird and wonderful adventures and she's always been super helpful with arranging everything. I'd have no trouble recommending her to anyone booking a holiday or trip.

Matthew Hughes

Leicester

Paula was very helpful and very efficient. Research and responses were conducted straight away and it made the whole process of finding flights easier and stress free. I will definitely be using Paula's services again. Barry and Emma.

Barry Jones

Dorset

We only use Paula at TC to book our holidays. Her level of service is simply outstanding.

Peter Wallbank

Essex

Excellent advice and service throughout the booking process. Nothing was too much trouble. Quick responses to questions also.

Lisa Rogers

Essex

Very quick in answering any questions, takes away all the stress of booking a holiday, we will always use Paula xx

Elizabeth Anderson

Manchester

Easy to deal with and a very quick and efficient service.

David Owens

Timperley

Paula provides an amazing service from start to finish. So professional, responsive, efficient, thoughtful and always goes above and beyond! She takes the time to get to know you and what you want from your vacation, and then provides advice and guidance throughout. Nothing is too much trouble! Wouldn't book our family holidays anywhere else!

Catherine Hendy

Manchester

Paula was amazing, went out her way to to help sort our holiday , plus we changed it a few times but was always happy to help . Plus was a good price . Thanks so much x

Maria Sanders

Kent

She was really helpful and found an itinerary to suit us perfectly. Nothing was too much trouble.

Fiona Robinson

Oldham

I have used Paula for the last few years for all of our trips, she is super helpful has great ideas for the times we don't know what we want to do and I have complete peace of mind knowing our holiday is in her safe hands.

Katy Jeffery

Romford

Paula was very helpful and quick with our query!

Lucy Doyle

Kent

Very helpful and informative when enquiring about holidays, asked for various durations to work out what would work best for my budget and replies were quick, not felt like I was being nuisance with lots of queries.

Siobhan Gowdy

Thornton-Cleveleys

Paula always responds to any enquiry with speed and good suggestions or solutions.

Christina Waterhouse

Chislehurst

Very good diligent service.

Nicholas Moody

North Yorkshire

Paula is always a font of all knowledge. Professional, supportive & goes above and beyond.

Salli Maddalo

Chislehurst

Paula worked really hard to find us a holiday to suit us . Her communication was amazing.

Amanda Wicks

Wakefield

Paula is very friendly, very informative and helpful. Made me feel comfortable booking my holiday with her. Will definitely recommend and use again.

Joanne Shelcott

Peterborough

Friendly , helpful and knowledgeable would highly recommend and have done and will continue to do so

Tanya Last

Ipswich

Friendly and nothings too much trouble. The process made easier for a technophobe like myself. Well done Paula Hardman

Helen Morrison

Morecombe

Paula has been very helpful in arranging this holiday for myself and my husband

Dawn Groom

Ipswich

Just wanted to email to say thankyou all in for putting together the most amazing honeymoon for Ian it was incredible. Cape Town was nice and busy to do some sight seeing and tours whilst enjoying the nice food. Franshhoek; we just loved drinking so much wine and visiting all the vineyards trying all the wines. Then safari was amazing. We saw the big 5 on the first drive! Then the lodge was great too, food was amazing and the lodge was so nice and we were so well looked after! Thankyou very much!

Kate Sanders

Newton Le Willows

Paula is amazing! She gave me great advice and guidance on our family holiday choice and came back so quickly with a re-quote to reflect changes we needed to make. Paula responded out of hours and made the whole process stress free. Her knowledge and help is invaluable and the fact that she got my holiday booked within days where it would have taken me weeks is truly wonderful! Can not thank Paula enough. Will definitely be using Paula for all our family trips going forwards, and would not hesitate to recommend Paula to anyone looking to book holidays.

Catherine Hendy

Swinton

Paula is always takes the time to listen to what we want and then comes up with packages and quotes that match our needs. Great service which is reliable and friendly and saves me a lot of time.

Ash Patel

Atherton

Paula was recommended to me by my daughter when I was having trouble finding a suitable holiday for myself. She found me three in no time at all. I chose one and she talked me through every step of doing it online. She was very understanding and patient with my two failed attempts at paying for the insurance! I am very pleased with the service.

Susan Rowley

Bolton

Paula has been absolutely fabulous in finding the perfect trip for me and my mum. I could not have done it on my own! Many thanks for all the help and advice ??

Monica Tigani

Audenshaw

Paula gives quick responses and goes that extra mile to make sure all my request are met and questions answered. And she’s always so happy!! ??

Tina Waterhouse

Chistlehurst

Paula is always helpful when we're looking to book. This time around Paula came up with some great hotel options that we wouldn't have considered ourselves. Having used Paula in the past and having passed her details onto others I'd happily recommend again.

Paul McKnight

Aberdeenshire

Paula, is very efficient and reacts immediately to requests and any problems that sometimes occur.

Glynn Drummond

York

Paula found me the perfect holiday in super quick time! So excited for the trip thank you for taking stress out of it all

Helen Packham

West Sussex

Paula is absolutely fantastic! Paula helped us every step of the way with our holiday bookings and provided great advice along the way.

Mark Massey

Altrincham

Paula is very friendly, so helpful and took care of every detail of planning our upcoming 2024 holiday. Super responsive and nothing was too much trouble. Would highly recommend!

Samantha Neilson

Beverley

I have actively recommended Paula to friends and family as I know she is reliable and will always go the extra mile to find you the perfect holiday! I will only ever book with Paula now as I know she will always find me the best holiday for the best price and I get peace of mind that she has everything under control

Katy Jeffery

Romford

Paula always goes above and beyond to ensure we receive a top notch service, I now would not use any other company or service to provide my holiday bookings. Paula ensures our requirements and wishes are met and we are kept fully informed of every stage of the process, nothing is too much trouble and any additional requirements are always dealt with in professional and timely manner. A job well done

Kieth O'Brien

Yorkshire

Changed plans several times but Paula kept her patience and came up with a great holiday for us tailored to our needs

Lynn Norwood

Leicester

Paula was super helpful giving advice and fast responses.

Kayleigh Smart

Argyll and Bute

Paula is so friendly and accommodating. Her customer service is amazing!

Michelle Marotta

Bedford

Paula is always so helpful. I’ve been a nightmare with my current booking due to having to change the dates but she’s made everything so much easy for me and got me the perfect holiday booked. Wouldn’t use anyone else to book my holidays.

Claire Jones

Dudley

Paula is always on hand to help with last minute business trips. She sorted this one quickly over email and I was very please with the wonderful service as always.

Cerys Owen

Manchester

Paula is excellent at her job. She always listens carefully to my requirements and responds quickly to my requests. I know she will do everything she can to look after me and make sure I have a great holiday. I recommend her to all of my family and always tell them how fabulous she is!

Elizabeth Norbury

Knutsford

Paula was very helpful and patient with me and found me 2 wonderful holidays and just booked the 3rd one with her too.

Dipak Kukadia

Bolton

Paula has been very friendly and knowledgeable. Would 100% book with Paula again and recommend her to my family and friends.

Dawn Groom

Ipswich

Such a sweet lady to talk to, without the fear of speaking to a stranger. She immediately helped us to book our next year holiday perfectly. Thank you Paula.

Linda Baker

Chelmsford

Paula is totally committed to her job and makes you feel special

Graham Wheeler

Oldham

I have already shared Paula's contact details with friends. Highly recommended.

Jenny Cook

Warrington

Paula has been amazing from the first contact, very helpful and knowledgeable and has given me good confidence in booking with her again and recommending her to friends and family

Janny Lau

Bedford

The attention to details and alternative options is second to none

Sharon Jackson

Bingley

Already recommended Paula, who is currently arranging a family holiday for one of my colleagues (special occasion). I absolutely adore Paula and can’t thank her enough for previous and forthcoming holidays

Samantha Armstrong

Manchester

The service was excellent with quotes sent and questions answered extremely promptly. How likely is it that we’ll recommend Paula? It’s a certainty!

Dave Bradburn

Crewe

All ways available to deal with our questions and concerns and find quality holidays at competitive prices.

Jon Follenfant

Wiltshire

Paula has been brilliant, we really enjoyed the holiday she helped us plan and booked everything for us. It was so much quicker and easier for us than when we arranged our own similar holiday DIY.

Anna Thomas

London

Holiday planning was effortless with Paula . Definitely will be back to book with her experience & expertise

Gaynor Lee-Rigby

St Helens

Paula is an absolute rock star! We've been booking holidays with her for years and she always goes above and beyond.

Peter Wallbank

Chelmsford

Paula is incredibly efficient and just sorts out everything to make your travel as smooth as possible. She is really easy to deal with and takes the hassle out of endless scrolling online looking at hundreds of options.

Kate Hoyle

London

Paula is superb! Nothing is too much trouble and she is so knowledgeable

Georgina Shipley

Atherstone

Paula is quick to respond and knows exactly what we need - use her every time - it's a no brainer!

Jane Ferre

Surrey

Paula acted swiftly and was very accommodating with any questions we asked which was great.

Jayne Potts

Sheffield

Paula was extremely helpful and patient with me. She listened to mine and the children’s needs and found us the perfect place to stay. I will definitely be recommending her services

Natalie Jenkins

Essex

Excellent service would recommend and use again with confidence

Jayne Potts

Sheffield

What a lovely lady Paula is. Nothing too much trouble, I was back and forth with different ideas and dates and she was great. Got my dream santorini trip booked now and will definitely come back for more holiday bookings. Thank you lovely :)

Stephanie Arrand

Doncaster

Paula was fantastic to work with! Knowledgeable and attentive. She made the whole process easy and stress free, giving me full confidence.

Samantha Brown

Milton Keynes

I haven't had the opportunity to book a holiday with Paula for a few years, but it's as though we spoke yesterday. Very friendly and efficient, would highly recommend.

Louise Johnson

Chelmsford

Made me feel secure booking a flight and took away the laborious task of trying to find the right flight on the internet.

Beverley Hall

Manchester

Paula is so helpful and informative It’s always a stress free holiday when we book with her

Georgina Shipley

Atherstone

Paula has been amazing, efficient and informative throughout the whole process, thank you x

Rebecca Johnstone

London

Paula is incredibly knowledgeable, helpful and efficient. She inspires confidence.

Neville Snaith

Manchester

You can rate a travel counsellor when and how they react when you have a problem. We had a potential problem prior to travelling. Paula arranged a contingency plan that would have allowed our holiday to go ahead. Fortunately it wasn’t needed. I have already recommended Paula to friends.

Glynn Drummond

York

Very efficient , friendly and with knowledge. Takes all the hard work out of finding your holiday. Highly recommend Paula, wish I had known about this service sooner

Suzanne Lockett

Manchester

Paula has brilliant attention to detail, has excellent knowledge of various destinations and is super organised and very helpful. I have already recommended Paula to some friends.

Keeley Roscoe

Manchester

Superlative… quite literally the best experience in every regard.

Craig Parsons

Chorley

Well-organized trip, with good attention to detail. We had the time of our life, thank you Travel Counsellors!

Peter Horrobin

London

Paula arranged my holiday and made the usual stressful process a breeze. She found a hotel, flights and private transfers, and kept me informed on costs. She also altered flights to be more convenient for me. I will be using Paula for all my bookings in future. It was the easiest and most stress free booking I've ever made.

Elizabeth Barton

Manchester

I was recommended Paula by numerous people. I had a tricky business trip to book for a Client, that when I tired to organise was costing a fortune. Paula took it off my hands, matched all the flights up, offered advice for various elements and managed to save not only time and stress but a lot of money too! I will now forever more go to Paula for all my business trip and Holiday bookings. She's that person you need to know for all friends, family, colleagues and clients trips.

Sarah McLellan

West Yorkshire

We have been using Paula sporadically for the past 15 years. She is genuine, friendly, knowledgeable and helpful. I always feel like I'm in safe hands with her and that she is doing her upmost best for me and my family, as though she was booking a family for her own family.

Catherine Sands

Doncaster

Paula is always on hand to answer my queries and find the perfect trip for me.

Sarah Allen

Manchester

We have already passed your details on and we look forward to speaking with you closer to our travel date

Linda Gul

Halifax

As always Paula is very helpful, answers the questions very very quickly and gets me a great deal each time.

David Owens

Altrincham

I have used Paula in the past and have booked another trip with assistance from Paula. I've recommended Paula on several occasions and will continue to do so as she always goes above and beyond to answer questions. It's great piece of mind knowing if there's any issues Paula is always available.

Paul McKnight

Inverurie

Paula has been fantastic answering questions and her replies are speedy. I feel comfortable knowing we have that extra hand and advice as first time travellers.

Kaileigh Smart

Helensburgh

Very helpful and plenty of patience. Back in no time with plenty of holidays to view.

Julia Strother

Tyldesley

Paula is great . Easy to talk to, always calls me back and does some fantastic research for us so that we can have the best holiday . We have rebooked and will continue to do so

Ash Patel

Atherton

Excellent service….it’s like having your most experienced and professional family member organise your holiday for you. Wonderful to completely relax and know Paula has absolutely everything covered.

Jacqueline Midgley

Preston

Paula was a life saver! It was a complicated booking for me to get my head round and I could not have arranged it myself. Paula was so professional and put my mind at ease. I am so happy with the bookings especially because I can see my daughter, after waiting 3 years to see her in Australia. I have provided a friend, who flys to see her daughter in america a couple of times a year,with Paula's contact details. Jan xxx

Janet Walker

Halifax

I recommend Paula to all my friends and family because she is the best and goes above and beyond!

Salli Murray

Chistlehurst

We love Paula - she is always amazing at finding us the holiday we want and then making sure it all runs smoothly.

Peter Wallbank

Essex

We have used Paula for sometime now and she-is amazing in organising everything for holidays, she does everything and even sends little gifts to thank you Paula xx Anne and Colin xx

Anne Hamblett

Manchester

Paula has been so pleasant to deal with - so bubbly and personable! She made the experience so enjoyable and I would definitely recommend her.

Julia Hall

Bury

Was professional friendly and so helpful made booking easy

Peter Kearsley

Wigan

Paula is fabulous and I recommend her to everyone I know!

Elizabeth Norbury

Knutsford

Amazing service and brilliant communication. Paula knows how to help plan your trip so you are in the best locations

Keeley Galloway

Bromley

Paula is amazing so helpful and takes the stress of booking away from you. Definitely will book again with her.

Jeanette Richards

Bolton

Paula was absolutely fantastic. She listened to what we were after and made some brilliant suggestions. She was very knowledgeable and always took the time to listen and explain any questions I had. I can’t wait to go on our honeymoon!

Krista Mansfield

Bicester

I would not be able to go on holiday if Paula didn’t do it all for me. She is a lovely caring person and goes out of her way to help.

Sylvia Partington

Manchester

Paula was utterly brilliant !

Mark Little

Wigan

Paula was brilliant. I am quite fussy and she was really patient and offered me advice on a place I have never been before.

Catherine Riley

Ormskirk

Paula has been amazing. Her patience has been really appreciated whilst we figured out where we wanted to go.

Lisa Slack

Leyland

I’ve been recommending you to everyone!

Joanna Saxby

Hastings

Paula has been super helpful and really knows her stuff, as well as being able to relate to us as a family and listens to what's important for our holiday. She's prompt with answers and communicates really well. Thank you!

Karen Chamberlain

Bedford

Paula has been amazing and very quick to respond. She has found the perfect holiday for us at the best price with great flight times :)

Amy Kenyon

Chorley

Paula was quick to get in touch all through the booking process. She was able to get me the best deal on flights and hotel for me and my family to Diani in Kenya. The service was second to non. I'd definitely recommend her to anyone that would love to go on holiday without the stress that comes with booking holidays. Thanks so much Paula ??

Joseph Adongo

Preston

Paula is a delight to work with. She dealt with our booking efficiently and fully understood our requirements.

Mark Massey

Altrincham

I will 100% use Paula again for future holiday bookings, this is an amazing service and I am truly grateful for the help and advice I received.

Katy Jeffery

Romford

Paula is the best! It’s always a pleasure to talk to her as she is so happy, helpful and really knowledgeable about anywhere that I want to book a holiday, so I would not book a holiday with anyone else but her through Travel Counsellors!

John Groom

Manchester

Wouldn’t dream of booking a holiday without Paula’s help

Sylvia Partington

Manchester

Paula Hardman is a very energetic and helpful travel counsellor. I would highly recommend her due to the genuine service she provides every time.

Christina Waterhouse

Kent

I already recommended Paula to all of my family and friends. Her service is second to none, she always goes the extra mile to find the best deals and takes away all of the stress out of holiday planning. Amazing service

Jemma Bond

WARRINGTON

Paula cuts through all the complicated steps involved in booking trips and just makes life easier! She gives you the peace of mind that you've got the best options and the best pricing, and that nothing crucial is missed, like essential form filling and deadlines for specific steps. She's also extremely responsive and helpful, and has a genuine concern for her clients' successful journeys. I'll never use anyone else now, whether she likes it or not!

Judith Crow

MANCHESTER

Paula is everything you could ever ask for in a Travel agent, her knowledge in her chosen industry is absolutely beyond belief, any question you fire at her and if she can’t answer there and then, she’ll get back to you in a short time, and any worries you may have, she’s all over them, putting you at your ease, she is caring and understanding. I tell everyone, if you want to do travel right, then just ask Paula.

June Cookson

MANCHESTER

Paula always goes that extra mile to make sure your holiday is the very best, and the safest! We need more like her, shes efficient, and helpful, and you just relax knowing your holiday will be the best!

Jean Evans

BLACKPOOL

We have never used a travel consultant before, always booking direct with the holiday company. However we have found your service excellent

James Cowan

Manchester

Have recommended Paula to a number of people , I know how thorough she is , and how she cares about her clients ..... Paula is always full of enthusiasm and has knowledge of various travel options and places . :)

Irene Unsworth

ALDERLEY EDGE

Paula is amazing and I have every confidence in her knowledge and abilities. I have been booking with Paula for 3-4 years now and I absolutely would not book anywhere else.

Laura Turner

LEICESTER

Fabulous service from Paula. Quick, accurate and attentive - even when I was only able to give her a pretty vague idea of what I wanted. Really helped me narrow down what was a very broad idea to something really suitable.

Peter Howarth

STAFFORD

I recommend Paula to all my friends and family. She takes all the hassle out of booking things independently and always goes the extra mile.

Sarah Allen

Worsley

Paula has been booking our holidays for nearly three years, she is highly experienced and throughout the chaos of Covid she has been a life saver managing all our changes and refunds. Always Would highly recommend.

Rebecca Walmsley

NOTTINGHAM

Super simple no fuss. Paula makes life so much easier giving me options to choose from and explains them really well. I’ve already recommended to a few friends who will be getting in touch x

Ninette Greenhalgh

Heywood

Fab! Really helpful! Very knowledgeable

Angela Smith

Warrington

Superb attention to detail and service by Paula. which is very reassuring for such a big adventure for me.

Andrew Duncan

Manchester

Paula was incredibly helpful and very patient with my requests. We got exactly the kind of holiday we wanted and I have already referred her to others!

Victoria Peers

Liverpool

Paula is so patient and knowledgable There was no pressure and she was prompt and detailed with her responses to all enquiries.

Georgina Shipley

Leicestershire

I recommend Paula to everyone I know . She is fantastic and I wouldn't book another holiday without her !

Laura Clarke

Lincoln

I have used Paula for previous holiday bookings. I would never go anywhere else and always recomend her. I've never experienced such professionalism before. She is always at hand for the most menial of questions and nothing is too much trouble. Highly recommend!

Kara Salveson

Sandbach

Everything was just so easy. From start to finish we had the most fabulous unproblematic holiday ever. We got lots of things we never expected with the hotel which must of been part of our deal. Paula was amazing extremely helpful and attentive. Also lovely touch a gift for my two boys and a lovely post card to come home too. Will be calling Paula in the next week to arrange our next trip for April I wouldn’t book any other way. Thank you Paula for an amazing holiday. Michelle.

Michelle Williams

Warrington

Great service offered by Paula. Really helpful, friendly and knowledgeable. I will definitely use her again when I'm booking my next trip.

Victoria Simcock

Manchester

Fantastic support. Paula has a great amount of knowledge to help guide me of the best holiday. She was patient and friendly. 10/10 service,

Lesley Hazlehurst

Chistlehurst Kent

Paula was very friendly and helpful in securing us a deal we were all happy with.

Paul McKnight

Inverurie

Very helpful and efficient with my booking

Lisa Cleary

Westhoughton Manchester

Paula goes above and beyond, tends to all your needs, promptly answers any questions, will definitely be using Paula in the future.

Paul Goddard

Eccles

More than 10!!! Paula's extensive knowledge helped us through covid . Couldn't have done it without her Always there, to answer the silliest of questions . Booked again with her . What am asset to your Company.

Ruth Knipe

Waterlooville

Paula had a lovely friendly approach and any question I had was never to much trouble for her, would book with Paula again and recommend her to others.

Lisa-Marie Kelly

HAVANT

You deliver an excellent personal service which is very convenient. Your knowledge of holiday and the current situation is very reassuring.

Ash Patel

Atherton

Paula is so trustworthy and accommodating, it's always a 10 from me.

Jane Ferre

STAINES-UPON-THAMES

Paula is very attentive to your holiday requirements.

Glynn Drummond

York

I have so much confidence in recommending you as you’ve been nothing but amazing during our booking process.

Nicola Humphries

Basingstoke

Paula is quite simply the very best there is. Our holidays via her are faultless and even if we've booked somewhere ourselves, she's always on hand to help with any questions.

James Perryman

Widnes

Paula has been fantastic, nothing was too much trouble, everything explained clearly. I wouldn’t hesitate in booking with her again or recommending her to my friends or family. Thank you Paula xx

Karla Brett

Nottingham

Paula couldn’t have been more helpful she was exceptional at every point we have come to conclude that she might just be the very best travel agent in the world.

James Spicer

Slough

Paula is simply fantastic. Paula attended to our every need and worked tirelessly to make sure our dream holiday was booked efficiently and without stress. Paula’s knowledge of our destination and hotels was fantastic. I can’t recommend Paula enough!

Mark Massey

Altrincham

Paula has been amazing booking our wedding to Mexico next year, no trouble with replying and giving honest and direct answers if i have any quires about my booked holiday. not waiting hours on the phone like with other travel providers, excellent communication, very professional and just a nice person to talk to. every thing felt very relaxed and she reassuring. i cant wait to go now just have to wait 12months.

Angelique Marginson

Slough

Paula has been and is always amazing. Wouldn't book a holiday with anyone else

Peter Wallbank

Chelmsford

The support I have had from Paula has been incredible. She has booked travel arrangements for myself and my entire wedding party and it has relieved me of so much stress. I am so glad that I found her and would not hesitate to recommend her to my family and friends.

Jemma Bond

Warrington

I cannot recommend Paula highly enough, not only does she find fantastic holidays, that we would not normally look for but she then tailors it to fit what we want, nothing is too much trouble. I would like to commend her handling of all the mess that covid has brought, not once did she cover anything up, she was with us every step of the way, and her understanding and compassion makes her stand out amongst so many of her contemporaries. Genuinely she is our ‘Travel Angel’

June Cookson

Atherton

Paula is brilliant i have used her previously and will continue to do so I will also recommend her to anyone.

Linzi Wallace

Atherton

Paula is simply ace. All our holidays are booked through her

James Perryman

Widnes

great service, highly recommend.

Paul Goddard

Eccles

Excellent service pleased with the holiday we've chose out of the selection found for us within our budget. Good to know there is after sales service should anything go wrong.

Carol Hardman

Farnworth

Paula is incredibly helpful and made the booking experience much easier.

Katie Heald

Ormskirk

The service we have received has been nothing but first class. Everything well explained, no hidden surprises and overall a very efficient service. Would not hesitate to recommend Paula and her service to family and friends.

Keith Obrien

East of Riding

I’ve already told a few people to contact you before booking a holiday. My daughters friend was thinking of Goa so I gave her your details to pass on.

Sylvia Partington

Worsley

Paula has been lovely from the word go. She wasn’t pushy and just wanted to help me out after Thomas Cook has gone bust. Paula has given me great information and support and some of it has been first hand as she got married at the hotel I have chose so it was nice to hear her views and experience. She saved me money as she was a lot cheaper than Thomas Cook. I would highly recommend.

Stephanie Waddoups

Chesterfield

Efficient, approachable, professional...and lovely.

Ruth Knipe

Waterlooville

Excellent service with a personal touch extremely happy with experience so far

Samantha Robinson

Oldham

Paula helped me get sorted with another holiday when I lost ours with Thomas Cook. Thanks Paula! Great service!

Anne Hamblett

Manchester

Paula has been really helpful, answered all questions and been available at all times working outside of business hours to help work with my schedule

Grace Dodd

Lincolnshire

Paula booked our wedding on Friday and I cannot wait to have her involved in our planning over the next 2 years .

Amanda McLaggan

East Kilbride

Amazing service, so friendly would definitely recommend

Julie Partridge

Birmingham

Knowledgeable, lovely and easy to chat to. Knows her stuff !!

Carol Plant

Leeds

I wouldn't hesitate in recommending Paula to friends or family. Very professional, offered good advice and has managed to get us our holiday within the budget we set her. Also looking forward to her pre holiday service and taking the headache out of checkin for us (I always forget). Now to thinking about the next one :-)

Rebecca Walmsley

Nottingham

This was our first time using Paula and she was fantastic! Found everything out for us and was super friendly! Already been recommending her to my family and within my work 11/10 from us :-) xx

Jessica Braund

Lincoln

Paula was helpful and cheerful and responded to all my queries with good solutions and alternatives. She sorted out my trip to the Great Barrier Reef and made numerous other suggestions. Thank you!

Glenda Cooper

London

I recommend Paula to everyone I know. Great service and I know she is there for me if anything goes wrong. Wouldn't use anyone else to book my holidays.

Elizabeth Norbury

Cheshire

The experience was helpful and professional. I would not hesitate to contact Paula for more info and any problems

Brian Holland

Westhoughton

Very happy with the service we’ve decided so far

Kirsty Clarke

Stockport

Paula makes travelling easy !!

John Parker

Whitehaven

Paula was able to give expert advice on the differect aspects of our trip x it really helped

Sharon Jackson

Bingley

Holiday is mint, up to now everything I asked for!

Darryl Hancock

Manchester

Can't fault at all, service was 100% no trouble at to answering any questions, would well recommend this to everyone l know who is looking far a holiday. Many thanks Paula Cheers Tony

Anthony Taylor

Wigan

Great service from a lovely lady Thank you !!

Helen Griffin

Wolverhampton

I can't thank Paula enough I've never felt so comfortable and stress free booking a holiday nothing was to much trouble I'm a nightmare stress head with 3 boys and Paula made me feel right at ease, amazing lady and amazing service. Absolutely 100% recommend and will not book another holiday without her again. Thank you Paula can't wait for my holiday.

Louise Osborne

Hampshire

So helpful and such a speedy service. Very impressed.

Kellee Howgill

Hampshire

The level of expertise and sheer ability to find the best deals and anytime makes my TC a 10!! Excellent service

Helen Knipe

Hampshire

Paula is so helpful wouldnt use anyone else again

Laura Clarke

Lincoln

Great service and a very pleasant lady dealt with me. I couldnt ask for more

Christina Kinch

Maidstone

Brilliant service and Paula is very knowledgeable..

David Wood

Cheadle

Paula worked very professionally with my constant requests changing what I was looking for until we found the perfect holiday. I wouldnt have found the time to find the holiday she did around the children and working. She is a great help!

Sarah Hamblett

Manchester

Paula was really helpful from start to finish. I will definitely book again with Paula and have no hesitation in recommending to friends and family.

Jayne Fraughan

Liverpool

Nothing was too much trouble for Paula. She came up with a range of options initially and worked closely with me to narrow them down. Will definitely be booking with her again!

Jane Ferre

Surrey

I'd been trying to find a holiday myself and was getting in a muddle. It was such a relief to hand it all over to Paula and receive her amazing service and advice. She knew about a single parent discount that I wasn't aware of which saved me even more money - thank you Paula!

Rosanne Jones

Chichester

Paula was very patient as I changed the travel dates a few times and then wanted a better hotel so she had to re-quote several times. Fab service, explained things very clearly and happynwoth the price we got!

Jemma Webster

Norwich

fantastic fast friendly informative service. Always a please to correspond with Paula, she is extremely helpful and knowledgeable.

Christopher Heap

Oxford

I have already recommended you to friends and family as I am so pleased with your service. Quick, easy, simple. Also liked the little personal touches such as the card through the post - thank you

Sarah Brogan

Altrincham

So professional and helpful in every way possible.

Laura Clarke

Lincoln

Very helpful informative and quick with booking friendly and a pleasure to book with

Leah Maw

Goole

Paula pulled out all the stops to get the cabin and cruise we wanted. Thank you

Claire Todman

Atherton

Paula was amazing! I had a very specific holiday need and she surpassed it! I will 100% recommend and use her again!

Jayne Hoben

Worsley

Paula is bloody brilliant! I wouldn’t book a holiday with anyone else. She provides an excellent, first class service every time. You’re fabulous!

Emily Leyland

Chorley

Recently booked a couple of holidays with Paula and the service has been brilliant. Will be booking future holidays with Paula. Thank you.

Thomas Bane

Chorley

Paula made the booking process very easy and helped me to entrust the holiday booking with her. I normally do these things myself and found it quite hard to let her do it! I am glad I did!

Kylie Jones

Manchester

100% would recommend paula stress free bookings and so friendly wouldn’t book with anyone else.

Nicola Kearsley

Wigan

Expert proffessional, answered every question and concern with speed and understanding, I cannot rate Paula high enough. I would never consider using anyone else, Paula has made looking for a holiday an absolute pleasure, taking the sting out of booking a holiday. Nothing is too much trouble.

June Cookson

Astley

Very helpfull would book again with you.

William Taylor

Darwin

The service provided by Paula Hancock is friendly, helpful and most appreciated.

John Parker

Whitehaven

Everything booked for us including seats on the plane we haven’t had to do anything except give dates of travel and where we want to go and it only gets booked when we agree to the details provided so it’s stress free and saves us having to look through loads of hotel and flight details.

Claire Perry

Manchester

Great support from start to finish. Really listened to what I wanted from my holiday and went above and beyond to research and recommend options to meet what I wanted.

Lisa Downing

Midlands

Paula has gone above and beyond for me and my family. From the loosest of briefs she has managed to deliver two amazing deals perfect for what we need, in super quick time. Why would you do it yourself when you have Paula on hand to do it all for you? Always smiling, happy and positive, dealing with Paula is fun, friendly and a pleasure. The perfect holidays, smooth booking process and unbelievable bargains are just the icing on the cake.

Helen Pritchard

Warrington

Paula is always very helpful and goes above and beyond. She is very patient and efficient.

Michelle Rostron

Bolton

Paula was amazing! Nothing was too much trouble for her, will definitely use again!

Denise Tonks

Tamworth

Paula is so very helpful and is happy to spend as much time as you like, explaining and talking through options. She has always answered questions day and night! I have recommended her and will continue to do so, every opportunity I get.

Amanda Flame-Parnham

Chesterfield

Paula has been fabulous. Listened to what I wanted and delivered. Already recommended her and her page.

Hayley Chapman

Birmingham

Paula is a fantastic travel advisor that is so patient and helps you 100% of the way, even after booking she’s there to help you! 100% recommendation to family and friends

Laura Evans

Goole

Absolutely fabulous service, helpful and professional will definitely use Paula again and will be recommending her to family and friends.

Alexandra Rosan

Surrey

She's amazing and I would never book a holiday without her :-) the whole process was an absolute breeze and to top it off Paula is a lovely lady to deal with as well as being very knowledgeable about the holiday and travel sector.

Laura Leyland

Chorley

Very friendly helpful and honest service. Always available with prompt replies to any questions. I would not hesitate to recommend Paula to any of my friends or family.

Christopher Heap

Oxford

Thank you so much, Paula, for helping to make our trip so wonderful, and completely stress free. Your service is second to none and we shall be booking our future holidays with you.

Charlotte Ralphs

Shrewsbury

We are planning a wedding in Cyprus in 2019, we are yet to book our holiday as it's too far away but Paula has been brilliant so far she is always there when I need her, she's helped us find our dream venue and I have no doubt the holiday and wedding are in very capable hands.

Nicola Clark

Lincoln

I loved how easy Paula made it to book a holiday without having to do it myself, as i had no time and we have not had a holiday for years because I keep putting off researching it. Paula did everything for me and got me exactly what I wanted.

Samantha Cole

Barry

A great way to find a holiday. I'd been looking at websites for a suitable holiday and was becoming fed up with looking. Paula helped narrow down the search, identifying hotels which matched the list we provided and we were able to book a holiday. Thank you.

Susan Starkie

Whitehaven

Paula has been very helpful to my family and I. I would and will recommend her to family and friends.

Stephen Jennings-Hough

Matlock

Excellent service - very professional. Will definitely book through Paula again & recommend her to friends & family.

Michelle Rostron

Bolton

Paula was very good and patient. She had a good understanding of my requirements and found me the ideal family holiday that I was looking for. I would have no hesitation on recommending Paula.

Laura Turner

Leicester

Very pleasant young lady and been dead helpful when we've needed her.

Zeta Baguley

Bury

Paula is always very friendly and professional and we have used her service before, would definitely recomend her services. Gary

Gary Clark

Chelmsford

Today I had the great pleasure of booking a much longed for trip for my husband and myself, however, unsure how to, I called on an expert, in the form of Paula Hancock. This lovely lady guided me through everything advising me not only about the trip, but helping me with things like parking (my husband is disabled). From the comfort of my own home, she made everything so simple. I cannot wait to book with her again, she is my doorway to the world.

June Cookson

Manchester

Amazing experience booking a city break away with Paula, very friendly efficient and stress free booking. Recommend 100%.

Alison Jenkins

Cheam

I cannot fault the service I have recently received from Paula. I told her what I was looking for and within hours she had found me a few options to pick from. The whole process was entirely painless for me so not only did I save money, but I saved hours and hours of my own time too. I will definitely be using Paula to book with again in the future!

Elizabeth Norbury

Timperley

Thank you Paula you made sure everything was perfect with everything I asked and at a really good price by far the cheapest. Thanks for been patient and taking the time to make sure every detail was perfect.

Liah Snape

Birmingham

Paula helped arrange our honeymoon 11 years ago and her advice was spot on!

Tony Kenny

Manchester

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Weddings Abroad.

Weddings Abroad.

Have you ever wondered what a wedding abroad would look like? Take a look at some of the recent weddings I have organised for my clients.

21 Jun 2022

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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