Sent by Andy Gregory
Hazel Grove 06/03/2020
Extremely knowledgeable, always available to help, and always seems to know what holiday suits us best, I guess this is due to all the time she's spent getting to know us and building up the relationship
Based In Cheshire
Tracy German
Available for new enquiries
It's Nice To Meet You
Welcome! I would love to be your personal Travel Counsellor.
My name is Tracy. I have been in the travel industry for over 30 years and a Travel Counsellor for over 11 years. I love what I do and have a passion for selling holidays, paying attention to detail & providing the perfect holiday for you.
I pride myself on being more than just a standard travel agent, I am dedicated to going above and beyond for my customers and I am here to help in any way I can with all of your travel needs. I will provide a highly personal and exceptional service. You will only ever deal with me personally about any aspect of your holiday, so any queries/questions you will always come to me. I save you time and hassle from trailing through the Internet.
My expertise and passion for travel will prove invaluable to your plans. I will take the time to fully understand your needs and I will create a unique holiday experience, tailored just for you. I will ensure all the finer details are covered to provide you with unforgettable memories of your own ensuring a stress-free experience for all your travel needs. As an independent consultant I can offer you a level of choice and exceptional customer service that cannot be matched on the high street or online plus you can enjoy the peace of mind of our unique financial trust, which protects every single penny of your booking. No other travel company can provide this level of financial protection.
With access to award winning technology and hundreds of reputable suppliers, I can find the holiday or trip that EXACTLY suits your needs, and everything you book with me is 100% financially protected.
As I am able to work from home, I can be available at a time that suits you. I look forward to helping you plan your trip, whether that's a weekend city break, your dream honeymoon, that well-earned family holiday, skiing in the Alps, a stunning beach getaway, or that once in a lifetime trip you have been dreaming of - let me do all the hard work for you and show you what a Personal Travel Counsellor can do!
My customer stories
Sent by A Stainer
North Yorkshire 21/02/2020
Was recommended by a friend. The phone call that I had with Tracy was a really pleasant and helpful experience. Tracy seems knowledgable and efficient. I wouldn't hesitate to recommend her to friends and acquaintances.
Sent by Peter Steele
Yorkshire 11/02/2020
Friendly, efficient service, so dependable, thank you Peter
Sent by David Cooper
Poynton 26/01/2020
We love the personal service that you are able to provide. We are both very busy and your service is appreciated. All the hotels that you have organised for us have been fantastic and we continue to recommend you. Thank you
Sent by Remy Millar
London 02/01/2020
Tracy was super efficient with responding to our last minute request for a holiday over Christmas and New Year. She provided us with a number of suitable options, and was in contact throughout the holiday (which was amazing) letting us know about transfers/check ins. Incredible service to a very tight and specific brief. We will definitely be booking with Tracy again!
Sent by Chloe Forster
Cheshire 24/12/2019
Tracy was extremely helpful to me and my partner whilst booking our honeymoon. Very easy to get hold of and always willing to change plans to suit us best. We would definitely recommend Tracy.
Sent by Nichola Wilkson
High Lane 27/11/2019
Tracy is fantastic, always finds you the perfect holiday!
Sent by jane grace
heald green 15/11/2019
Always goes the extra mile. So much knowledge & expertise to guide us through this booking. Also really patient when we kept changing our minds! Thanks lovely
Sent by Jon Wood
Hazel Grove 05/11/2019
No job too big, and always available to answer any questions. Couldn't recommend Tracy highly enough.
Sent by Alan Hulme
Wilmslow 30/10/2019
Tracy always goes the extra mile. She also understands what our preferences are which makes it easier to have a meaningful discussion.
Sent by Deborah Williams
Manchester 21/10/2019
Tracy German is always very helpful and knowledgeable. We have used her for many years.
Sent by Chris Gooding
Handforth 17/10/2019
Tracy is fab at her job. Efficient, knowledgable and nothing is too much trouble. I would highly recommend her.
Sent by S Ellinson
Poynton 18/09/2019
Excellent service, Tracy always willing to oblige nothing too much trouble, all in all a true personal service. I have already recommended her to friends.
Sent by Leo Byrne
Heald Green 16/09/2019
Tracy is so helpful, cheery and has loads of helpful advice. It's always a pleasure to book holidays through her.
Sent by Deborah Williams
Manchester 17/08/2019
Tracy German is always very helpful and knowledgeable; goes the extra mile to make sure everything is perfect. We have used her many times for our holiday arrangements
Sent by Marc Dudgdale
Hazel Grove 15/08/2019
Tracy is a smashing lass who does everything she can for you. My 3rd booking in 3 yrs says it all
Sent by Muriel Longstaff
Cheshire 13/08/2019
Tracy is always prompt with dealing with any requests and we always feel safe in the knowledge we have been given the best advise and best price
Many thanks as always
Sent by Louise Millar-Goeritz
London 13/08/2019
Outstanding Service
Sent by Hazel Simpson
Hazel Grove 07/08/2019
Tracy has booked a good few holidays for myself and my family. I would never go anywhere else now and have recommended Tracy to friends. I have found Tracy to be excellent at her job, nothing is too much for her always willing to help with anything you ask
Sent by Andy Gregory
Hazel Grove 03/08/2019
Great service
Sent by Ann Hierons
Cheshire 03/08/2019
We always receive a professional, efficient and personal service and have been consistently delighted with the holidays Tracy has found for us.
Sent by Chris Rayner
Hazel Grove 03/08/2019
Tracy has been superb through the whole process. Many Many Thanks Tracy
Sent by David Goeritz
Altrincham 03/08/2019
Professional personal service and advice. Excellent.
Sent by Laura Cahill
Poynton 10/05/2019
Tracy was very helpful and supportive, not pushy, gave me plenty of options and worked at my pace. Would certainly use her services again!
Sent by Frank Connell
Leek 15/04/2019
Excellent service provided to myself and other family members over many years. Thank you Tracy
Sent by Julie Stokoe
Hazel Grove 11/04/2019
Tracy gave me good choice and understood what we wanted very accurately
Sent by Becky Randall
London 11/04/2019
Tracy was extremely helpful and really understands what we are looking for
Sent by R Pinion
Heald Green 13/03/2019
Tracy has booked two holidays for us in quick succession with the minimum of fuss. Tracy knows exactly what we are looking for in a holiday and always finds the right destination and hotel for us. I cannot fault her in any way.
Sent by Simon Moore
High Lane Cheshire 10/03/2019
Tracy German has been fantastic at finding us 2 holidays this year and has taken all the stress out of planning both trips, she is always very helpful and her advice and knowledge is very much appreciated. We can’t wait to go on holiday knowing we’ll be well looked after and piece of mind on the places we have booked , we would highly recommend travel counsellors and Tracy German to all of our family and friends
Sent by anne wardle
cheshire 20/02/2019
Tracy and her colleagues were all so helpful and paid attention to all the little details.
Sent by richard bettley
rochdale 20/02/2019
As ever, Tracy provided a great service booking the holiday and also helped us to sort out an issue with Celebrity during our cruise.
Sent by Jim Hancock
Manchester 20/02/2019
Tracy is fantastic and would highly recommend
Sent by NORA MCDONOUGH
GATELY 08/02/2019
Tracy was amazing, so much patience and really helped us find something special for my husbands 70th Birthday. Great Service
Sent by S Church
Handforth 29/01/2019
Very professional, friendly and informative
Sent by A Longstaff
Heald Green 22/01/2019
We are more than happy with the Service we receive from Tracy - nothing is ever too much trouble. We always feel confident the information we receive is correct and up-to-date. She always makes time for us - nothing is ever rushed - when she says she will get back to us we can be confident she will. A tremendous service one we would highly recommend to all our friends & family.
Sent by Leigh Lawler
Poynton 03/01/2019
My wife wanted a trip to New York for here birthday and didn’t have a clue where to begin. Luckily once Tracey got involved I didn’t need to. Tracey sorted everything out from start to finish! Perfect flights, hotel and great advice and tips on what to do when there which you certainly wouldn’t get from a ‘travel agent’ which made sure we got the most out of our holiday. Can’t recommed Tracy enough.
Sent by L Byrne
Heald Green 16/11/2018
Excellent service as always, from Tracy.
Sent by C Watson
Hazel Grove 12/11/2018
We would always recommend Tracy to all our family and friends because she always gives a fantastic service, nothing is ever to much trouble and every holiday we have booked has always be what we wanted and within budget. It's great that she always make you feel like a valued customer and always gives a personal service.
Sent by Lynsey Harris
Rotherham 01/11/2018
She has been fab, really patient with us but also really listened to what we said we wanted.
Sent by Alan Hulme
Wilmslow 01/11/2018
Tracy always goes above and beyond the call of duty. She has a very friendly and outgoing attitude and has a good understanding of our needs. She’s as much a friend as a counsellor. We would recommend her to anyone. Alan & Jenny Hulme
Sent by Sue Dudley
Hazel Grove 29/10/2018
Just a nice person to deal with and extremely knowledgeable. Im not the easiest and she was wonderful.
Sent by Suzanne Dudley
Hazel Grove 26/10/2018
I was recommended to speak to Tracy from friend and was glad I did. I was extremely nervous about booking our America trip and Tracy was very good. Incredibly knowledgeable about every element. She spent a lot of time with us and was very friendly, professional and reassuring. Definitely recommend.
Sent by Susan Ellinson
Poynton 24/10/2018
A very positive experience again, home visit, selection of options tailored to our needs. Excellent service!
Sent by Susan Ellinson
Poynton 24/10/2018
A very positive experience again, home visit, selection of options tailored to our needs. Excellent service!!
Sent by Suzanne Moore
Hazel Grove 14/10/2018
Used Tracy for our last 5 holidays from city breaks in Dubai and Venice to USA road trip, Disney in Florida and a cruise. We have now also just booked another cruise for next year. Tracy does all the hard work for us. Would definitely recommend her.
Sent by David Cooper
Poynton 30/09/2018
A very efficient lady
Sent by Christine Gooding
Handforth 07/09/2018
Tracy is extremely helpful and is good at communucating so makes the experience stress free.
Sent by Linda Cooper
Poynton 03/09/2018
Would highly recommend Tracy (in fact we already have) Tracy was professional, friendly and knowledgeable when sorting our holiday out, she discussed our needs and requirements and suggested options and ideas for us. She was always available to answer any questions we had and sorted everything out so efficiently that all the stress has been taken away from us. We will never book a holiday on our own again! Thank you Tracy
Sent by Michelle Bramhall
Hazel Grove 12/08/2018
Tracy was brilliant at going through my needs and finding me the perfect holiday. Would definitely recommend her!
Sent by Karrie Chapman
Poynton 09/08/2018
Very helpful, friendly service and good advice, I have already highly recommend Tracy to clients and friends.
Sent by Richard Bettley
Rochdale 19/07/2018
Tracy is always very patient with our ever changing minds and she provides friendly and efficient service. Great deals too!
Sent by Deborah Williams
Manchester 19/07/2018
Tracy is always very helpful, knowledgeable and efficient
Sent by Marc Dugdale
Hazel Grove 29/06/2018
I've used Tracy German several time's and she does a wonderful job, I recommend Tracy to everyone I know.
Sent by anthony burgess
cheshire 27/06/2018
Very very helpful for a fussy customer such as myself - highly recommended
Sent by Jenifer Taylor
Prestbury 06/06/2018
Amazing service. A wonderful holiday made more relaxing by such attention to detail and helpfulness.
Sent by K Webb
Bramhall 23/05/2018
The personal service is friendly and outstanding.
Sent by Sarah-Jayne Mckie
Preston 17/05/2018
Fabulous! Easy and stress free, very helpful and gave lots of options.
Sent by Barry Parkes
Cheadle 15/03/2018
Very friendly, prompt and efficient service to book a suitable holiday venue considering exceptional needs such as wheelchair access etc.
Sent by Linda Parker
Chester 27/02/2018
Tracy is professional, knowledgeable, friendly and happy to oblige, this must be the 4th or 5th time of using her and can't recommend her enough. She takes all the stress away from organising a holiday. Well done and Thank You.
Sent by Damian Turnbull
Hazel Grove 19/02/2018
Superb service given by Tracy every time. Will definitely be using again and recommending
Sent by James Hancock
Sale 07/02/2018
Tracy has been very professional and extremely helpfull with the booking part of my family holiday - same Excellent Service and highly recommend
Sent by Leo Bryne
Heald Green 06/02/2018
Tracy is so good at her job and so friendly
Sent by Nic Wilkson
Disley 06/02/2018
Tracy is always so helpful and very knowledgeable, I would highly recommend her.
Sent by Karen Jarvis
Hazel Grove 06/02/2018
Tracy has been wonderful & extremely helpful nothing is to much trouble, would highly recommend.
Sent by Sandra Kesteven
Manchester 06/02/2018
Goes above & beyond any other travel agents, we’ve been to many amazing parts of the world with Tracy.
Sent by Lynne Macmillan
Scotland 26/01/2018
Can’t thank Tracy high enough for all her help and patience planning my trip to NZ. Would definitely recommend her and use her again.
Sent by Joan Hankinson
Manchester 22/01/2018
We would always recommend Tracy German to family and friends as she is always very helpful and thorough in finding the best deals and places to visit.
Sent by Elizabeth Hierons
Wigan 19/12/2017
Always goes the extra mile to make sure our requirements are met. Also makes us feel we are valued clients even though we only usually book one holiday a year. Every contact with Tracy is positive and her positivity and cheerfulness overcomes any potential snags.
Sent by Steven Church
Handforth 27/11/2017
Very knowledgable and friendly service.
Sent by Christine Mckenzie
Preston 05/11/2017
We got a great service from Tracy German. She was very helpful and knowledgeable at recommdations. When we did have a slight hiccup on our honeymoon she resolved it quickly which didn’t interrupt our short stay! We would definitely and have recommended her to our friends.
Sent by David Hetherington
Poynton 02/11/2017
Tracy is the most helpful, friendly and professional person we have had the pleasure to deal with. I would have no hesitation in recommending her to anyone.
Sent by Jo Hudson
Cheadle 30/10/2017
Tracy has put together 3 trips together for me now. I gave her the basics and she does the rest. She always gives me a few options too. For me its the only way to book a holiday.
Sent by Pete Gregory
Romiley 25/09/2017
I've used Tracy for all my holiday requirements for sometime now and I would not hesitate in recommending her to everybody I know! Every last detail is perfect.
Sent by David Arnold
Poynton 30/08/2017
Brilliant professional experience.
Sent by Rebecca Ewing
KNARESBOROUGH 14/08/2017
Superb service! Would definitely use Tracy again. Extremely personable, thorough and organised.
Sent by Anna Higham
Stockport 25/07/2017
Tracy has provided a wonderful service, we have really appreciated her insights and guidance. We have absolute peace of mind and Tracy took all the stress out of finding a perfect family holiday. We can absolutely recommend Tracy and it's been a real delight chatting with her.
Sent by S Kesteven
Manchester 16/07/2017
Tracy is by the best travel advisor we have met, over the last 13years Tracy has found us holidays to suit our taste. We know that we can contact Tracy any time - even while on holiday, if we need to. Tracy deals with everything which puts our minds at ease in case we forget anything.
Sent by Joan Kershaw
Handforth 03/07/2017
Tracy inspires confidence, especially important for me as a single traveller and as one who has not frequently used air travel and hotels for foreign travel.. Her accessibility and quick response time also provide great support .
Sent by Cathy Frost
Poynton 02/05/2017
Tracy has been fantastic, we will use her for every future holiday now.
Sent by M Longstaff
Heald Green 26/04/2017
When we meet with Tracy to discuss and book our holiday we feel our holiday starts right there and then, she is always most helpful and enthusiastic - really patient in answering all our queries. As we have used her several times now I feel she knows us quite well and fully understands what we would like from a holiday which is most reassuring. Our special thanks to Tracy
Sent by Frank Howard
Poynton 18/04/2017
Tracy provides excellent friendly and personalised service for simple holidays and also for complex travel needs.
Sent by Colette Walton
Hazel Grove 17/04/2017
We would definitely recommend Tracy. This is the second time we have booked our holiday with her and she is outstanding. She is very thorough, helpful, friendly and gives an excellent service. If you raise any questions or concerns she will always come back to you and she always arranges your holiday around your requirements.
Sent by Jill Farmer
Handforth 07/04/2017
This is our first long haul adventure holiday as a family. Tracy was the best, her advice and knowledge second to none! We are all really excited and hoping that the experience will give us the confidence to now start venturing further afield! Tracy will most defiintely be our go to travel consultant.
Sent by Jo Hudson
Handforth 04/04/2017
Tracey was excellent in helping me with my holiday. I gave her my options and she came back to me with choices which I had to be honest was a really pleasant surprise. I had thought that being around a busy time and also last minute that I would not be lucky. I cannot wait for my trip now. Many thanks.
Sent by Amanda Greenough
Hazel Grove 22/03/2017
Tracy has been just fab... we've been a tad fussy/awkward as it's a very special holiday.. this hasn't phased T at all.. I'm so happy to have found her... I will absolutely recommend her to family and friends.
Sent by Max Rydings
Alderley Edge 14/03/2017
Tracy was fantastic! Always pleasant and professional with lots of suggestions and knowledge.
Sent by Ros Morton
Basingstoke 14/03/2017
You take all the worry and panic away from me so I can just concentrate on planning my wardrobe. Thanks Trace you have become a very reliable friend at the end of the phone. From Ros x
Sent by Donna Myers
Heald Green 10/03/2017
We would definitely recommend Tracy to anyone wanting to book a holiday. She was very friendly, knowledgeable and so helpful. It's opened out eyes to a whole new way of booking holidays that takes the faff out of it all. Look forward to using Tracy again, on our many adventures to come. Thanks Donna and Paul Myers
Sent by C Bowden
Preston 21/02/2017
Tracy is very knowledgeable about most places and if she doesn't know she will find out and get back to you. Very happy, helpful and professional!!!! Thanks very much for all your help and advice!!!
Sent by Ric Bettley
Rochdale 19/02/2017
As usual, great service from Tracy booking our cruise. She explains everything in great detail and always tries to accomodate our 'wish list'.
Sent by Kay McEllin
Manchester 10/02/2017
I found the whole process of finding our family holiday very easy! Saved us so much time trawling the internet, Tracy found us a lovely hotel the standard is much better than I expected for our budget. Tracy was a pleasure to deal with, I will be recommending her to family and friends x
Sent by Julia Liddle
Poynton 08/02/2017
Tracy was extremely knowledgeable and very enthusiastic about getting us exactly what we wanted, I would be very happy to recommend her to anyone!!
Sent by A Hulme
Wilmslow 06/02/2017
Tracy is always so friendly and helpful and always goes that extra mile.
Sent by Marc Dugdale
Hazel Grove 03/02/2017
Very professional and very helpful,will recommend to all my friends
Sent by Peter Steele
North Yorkshire 28/01/2017
A super responsive personal service delivered by an ever cheerful and informed consultant. .thankyou
Sent by Peter Steele
North Yorkshire 24/01/2017
A super responsive personal service delivered by an ever cheerful and informed consultant, thank you Tracy
Sent by Simon Moore
Hazel Grove 18/01/2017
Fantastic service from Tracy
Sent by J Hankinson
Heald Green 12/01/2017
We have used Tracy now for a number of years and found her extremely helpful with all our travel requirements.
Sent by Kathryn Mcnally
Manchester 04/01/2017
Helpful very friendly and committed
Sent by Ann Hierons
Wigan 29/12/2016
Tracy is always bright, cheerful and helpful and always comes up with excellent choices. She also 'goes the extra mile' to ensure her clients' satisfaction. An excellent holiday finder.
Sent by Jan Faulkner
Middlesborough 28/12/2016
Thank you Tracy for helping us book our cruise. I liked your personal friendly approach. I will certainly recommend you to family and friends.
Sent by Nichola Wilkson
Poynton 09/12/2016
Tracy is alway so helpful and knowledgeable, I would highly recommend her.
Sent by Mike Cottrell
London 29/11/2016
Very informed and clear options given. Very friendly and able to find an excellent variety of choices based on the criteria. A joy to talk to and would definitely contact again and recommend to others, Thanks very much!
Sent by John Harrison
Bramhall 11/11/2016
Excellent service.
Sent by Lorraine Turnbull
Hazel Grove 01/11/2016
Tracy was amazing! From the start of my enquiry to booking, reserving seats, delivering paperwork, checking us in and answering questions even when we were on our holiday! Nothing was ever too much trouble. She listened to our requirements for out family holiday that had to cater for 3 generations and was 'bang on the money' in the choices she helped us make. Can't recommend her highly enough.
Sent by Bob Gristock
Surrey 28/10/2016
Tracy always offers our family a great service and we have in fact already recommended Tracy to friends and colleagues.
Sent by Kate Woodhouse
Poynton 03/10/2016
Excellent service provided by Tracy.
Sent by Ellie Maddocks
Woodford 26/09/2016
Great adviser and very professional.
Sent by D Bradshaw
Manchester 14/09/2016
We have used Tracy for holiday and flight requirements for many years now and have always found her to be very knowledgeable, helpful and friendly. We would definitely recommend her to family and friends.
Sent by Alison Kippax
Manchester 02/09/2016
Excellent advice delivered in a professional and friendly manner
Sent by C Bowden
Preston 12/05/2016
Good knowledge very helpful and polite. I would and have recommended Tracy to anyone who is looking to get away!
Sent by Ken Webb
Bramhall 22/04/2016
The personal service is faultless.
Sent by L Greaney
Stockport 11/04/2016
Extremely helpful
Sent by J Mclellan
Cheshire 08/04/2016
Friendly and efficient service all round.
Sent by David Millar
Cheshire 06/04/2016
Very pleased with the service and advice we received, would definitely ask Tracy to help us choose a holiday again
Sent by Leo Byrne
Heald Green 05/04/2016
Always cheery, a pleasure to deal with and wonderfully knowledgeable about travel. She takes the drudgery and stress off you and you know Tracy will make it happen for you - just leave it to her and know she'll look after you.
Sent by Joanne Spencer
Stockport 29/03/2016
Very helpful and efficient, made the whole process far easier than doing it on my own.
Sent by Linda Parker
Chester 19/03/2016
Tracy is very friendly, courteous and professional plus very knowledgeable, she takes out all the hard work of finding a suitable destination. I would recommend her every time.
Sent by Ste Panter
Poynton 17/03/2016
The organisation and communications were top class! with Tracy, have known her for a long time.
Sent by Susan Ellinson
Poynton 12/03/2016
Tracy was very friendly, informative and helpful.
Sent by Avril Mallett
RIPON 09/03/2016
Very helpful and efficient. Nothing too much trouble!
Sent by M Longstaff
Cheshire 08/03/2016
It's rare and hard to find such good service today, Truly professional & friendly. All our enquiries answered fully Nothing too much trouble.
Reasons above are why we return to book through Tracy again, We do/would highly recommend Tracy to friends & colleagues Tracy is a credit to the Company.
Sent by Bev Johnson
Gatley 07/03/2016
Tracy was extremely helpful and went out of her way to make sure that my requirements were met.
Sent by Nichola Wilkson
Poynton 02/03/2016
Tracy is so helpful,, would highly recommend her, great advice on all holiday options.
Sent by Wendy Woodhead
Rochdale 26/02/2016
This is the second year using Tracy to help us with our holiday needs. I find her to be very friendly, helpful and professional. I feel that she understands my needs and requests (no matter how many times I change them!). I would wholeheartedly recommend Tracy to anyone who needs their perfect holiday requirements met. Thank you Tracy 11 out of 10
Sent by Penny Howells
Bramhall 08/02/2016
Helpful, knowledgeable, friendly service. Tracy has become a friend!
Sent by V Haworth
Cheshire 25/01/2016
The question is hypothetical as I don't have any local friends, family or colleagues to whom I could recommend Tracy but, if I did have, I would - as she is delightful, and the "little extra" details in her service make her stand out.
Sent by Sandra Phillips
CARMARTHEN 16/01/2016
I found Tracy very professional and her quick replies give you total confidence to handle both queries and bookings.I will certainly use her services again and recommend her wholeheartedly.
Sent by Paul & Colette Walton
Hazel Grove 07/01/2016
I would just like to put on record how thorough, professional and friendly Tracy was when helping us book our holiday. There was a fair amount of work to be done as we are staying in 5 different places as we tour part of America and Tracy took on board what we were after and came back with various options all exactly as we wanted. The little things like phoning you back when she said she would and e-mail you when she said were all fantastic. We would definately use Tracy again and we would recommend her to family and friends. Thanks Tracy.
Sent by Arnold Lowrey
Wales 04/11/2015
A first class service, crossing all the "t's" and dotting all the "i's" so there is no hassle whatsoever! Tracy is terrific
Sent by A Hulme
Cheshire 04/11/2015
My wife and I have followed Tracy to Travel Counsellors because she always went that extra mile. She has not disappointed us. Tracy understands our needs and preferences and will advise us for or against a particular choice accordingly. We have booked several holidays with Tracy in her current role as our Travel Counsellor and have been delighted each time. She is friendly and helpful and nothing is too much trouble. As a result I have already recommended Tracy to friends and colleagues and will continue to do so. We wish her every success.
Sent by Susan Ford
North Yorkshire 09/09/2015
Tracy is a very delightful person and always helps with all of my travel arrangements, Taking the stress out of booking flights for my students and me too..
Sent by Allyson Pilkington
Poynton 25/08/2015
Great choice of breaks, Tracy was really helpful and knew just what we were looking for, we are all really happy with the service and looking forward to going and spending a few days in Palma.
Sent by Peter Steele
Middlesbrough 03/08/2015
Friendly, accurate and prompt responses to all enquiries.
Sent by S Kesteven
Manchester 15/07/2015
Tracy has been our travel expert for over 9 years and has never failed to impress us with the knowledge, quality & value for money, always a pleasure to talk with. Tracy will always be a phone call away for even the little things that your not sure about, would definitely recommend Tracy to family, friends and colleagues as I know every little detail is taken care of and her service is wonderful.
Sent by James Hawkins
Leicester 19/06/2015
Excellent support throughout the whole process.
Sent by Jackie Pengelly
Bollington 16/06/2015
Tracy was very professional and informative and I must say very patient attending to our travel plans. I would not hesitate in recommending her to all my friends and we would certainly use her again in future. We found her to be a very friendly bubbly person who made us feel at ease and nothing was too much trouble.
Sent by A Gregory
Hazel Grove 09/06/2015
Always goes that bit extra to ensure everything is perfect, I don't hesitate to recommend Tracy to all my family and friends
Sent by M German
Poynton 04/06/2015
I have introduced many friends to Tracy whom have booked holidays through her and would not hesitate to recommend her services, They find that her knowledge of both land & sea holidays is immense and your time spent finding the right holiday to suit them gives them the confidence to book through Travel Counsellors. Very happy with the service from start to finish she provides.
Sent by Andreas Petrou
Manchester 27/05/2015
Great service throughout!! Thanks
Sent by D Denton
Poynton 27/05/2015
No-one could be more helpful. We would recommend Tracy to anyone. Great Service.
Sent by Brian Bowden
Devon 25/03/2015
Just the best - thank you Tracy
Sent by Wendy Woodhead
Lancashire 10/03/2015
I was recommended to use Tracy by my dad. Tracy has made the whole experience of booking a holiday very easy and stress free. Tracy is so friendly you feel like you have known her for years. 10 out of 10 for service.
Sent by Jane Grace
Heald Green 04/03/2015
Exceptionally friendly and personal service. Tracy goes above and beyond with all the little details to ensure a memorable holiday is had by all. Cannot recommend her enough and already mentioned her to 2 other work colleagues who are getting married and considering a honeymoon. Thanks Tracy, from Jane & Luke - Honeymooners to be!
Sent by Nic Wilkson
Poynton 03/03/2015
I have already recommended Tracy to a friend, Tracy gives fantastic advice and recommendations. Tracy is friendly and very knowledgeable, I would highly recommend her!
Sent by T Foy
Cheshire 23/02/2015
Tracy has been extremely professional and very helpful indeed. From her emails and correspondence, I am confident that my forthcoming holiday will run smoothly. Pleasure to deal with.
Sent by M Johnson
West Yorkshire 18/02/2015
Worth every penny to have no stress, Tracy looked after all my travel plans, First class service, well done.
Sent by T Lomas
Manchester 09/02/2015
Tracy is very patient and helpful. Very efficient and reliable, with a friendly and happy voice. Always a pleasure to deal with.
Sent by Paula Fletcher
Hazel Grove 09/02/2015
Tracy was recommended to me by a friend and I would not hesitate to recommend her to anyone else. She has been incredibly helpful, very knowledgeable and always available to ask questions whenever I had any. An excellent service so far, let's hope the holiday is just as good. Thank you Tracy.
Sent by David Mullin
Cheshire 06/02/2015
We've dealt with Tracy since before she was a Travel Counsellor. She was the "go to" person in Travel. She knows our preferences, she's got more experience and she's got the Travel Counsellor network behind her. Our holidays get better and better.
Sent by Richard Bettley
Rochdale 02/02/2015
Tracy has aranged several holidays for us, long-haul and European and has always provided great service.
Sent by Bill Frost
Wallasey 21/01/2015
Tracy is a real professional at what she does. She has taken all the stress of out sorting out our holiday to New Zealand, I would definitely recommend using her services for any of our holidays - thank you.
Sent by Susan Ford
N Yorkshire 16/01/2015
Tracy takes all the worry away and she keeps in touch with any changes which as a single traveller puts my mind at ease. Travelling abroad alone is. very daunting and having a friendly reliable advisor is ten out of ten in my eyes.
Sent by D Hetherington
Poynton 10/01/2015
Within a couple of hours in making a call to Tracy explaining what we were looking for, we had details of four different options. She has the ability to find just what we wanted. Living close to her office we went down to see her and within the hour our spring break to Cyprus was booked. I would have no hesitation whatsoever in recommending Tracy to our friends and family.
Sent by Penny Howells
Bramhall 27/10/2014
Tracy has now organised four holidays for us and every one has been exceptional. Her care for detail and information is amazing, she always seems to get us good rooms too! I would highly recommend using her services.
Sent by Jon Wood
Hazel Grove 16/10/2014
Top class service. Couldn't have been more helpful. Thanks Tracy!
Sent by Micheal Murray
Manchester 09/10/2014
Tracy takes the hassle out of travel.
Sent by Muriel Longstaff
Heald Green 26/08/2014
Tracy dealt with our enquiry quickly and efficiently she was most helpful - nothing too much trouble a very pleasant young lady who we would be more than happy to recommend to family and friends, Wouldn't go anywhere else when booking future trips to Australia. We would like to send our grateful thanks for arranging our trip so professionally.
Sent by Alison Greagsby
London 06/08/2014
Tracy provides a very professional and efficient service.
Sent by Christine Sheikh
Alderley Edge 29/07/2014
Tracy is absolutely fantastic. Very attentive, efficient and interested in getting all the details right for my family. I gave her very little time to get things together but she made me feel like nothing was too much trouble and always was a delight to speak with, even on a late Sunday evening when I called her. Always returned calls or texts immediately. She certainly gives a very personal service and I have already sung her praises to friends. Really very satisfied with her extra touches, will recommend to all my friends, family and work colleges.
Sent by David Wilson
Darwen 09/07/2014
Tracy is extremely friendly, professional and always an efficient service backed up by knowledge and experience.
Sent by Catherine Hetherington
Hazel Grove 08/07/2014
After my initial enquiry, I received a reply almost immediately to advise me that Tracy was looking into our enquiry for flights and accommodation to New York to celebrate our 40th Birthdays. Tracy then sourced the best options for my husband and I to decide over and she was very patient as we made our decisions, again on her advice and expertise. Her knowledge of the city is fantastic, as she has first-hand experience. Not only did she source the enquiry, book our flights and seats and hotel, on her own recommendations, she also emailed many sightseeing tips of ways to get the most out of our trip in October. Tracy has made my husband and I even more excited about our forthcoming trip and the booking was dealt with perfectly, saving us time trawling the internet for our holiday. It is so reassuring booking with an agent knowing we are 100% financially protected as well as ATOL and that we believe that Tracy has certainly gone above and beyond her duties in giving us a perfect service. Thank you Tracy.
Sent by Rebecca & Anthony Taylor
Manchester 02/07/2014
Tracy has been fantastic from beginning to end. She is very precise and clear, all information is explained and laid out in a very understandable way. Tracy even surprise myself and husband with a special gift of champagne on our flight out to our wedding in Barbados. We received a congratulations card and postcard wishing us the best of luck. I would recommend Tracy to friends and family, which have since already used her. I will definitely use Tracy for all future holidays.
Sent by Sue Ford
Middlesborough 12/06/2014
I am quite new to using Tracy's services, she has been very helpful at offering different options to suit my requirements. I'm an artist tutor, travelling with students to painting holidays. I am sure Tracy's help with booking their flights and hotels will help me running my business.
Sent by Sue Ford
Stokesley 11/06/2014
I am quite new to using Tracy's services, up till now she has been very helpful and offering different options to suit my requirements. I'm an artist tutor, travelling with students to painting holidays. I am sure Tracy's help with booking their flights and hotels will help me running my business.
Sent by David Mullin
Heald Green 03/06/2014
We already have and still do recommend Tracy. We've done business with Tracy for many years, we have booked our holiday because of Tracy. During our discussions, it's become apparent how the Travel Counsellors network helps her do her job even better.
Sent by Melissa Roeton
Shrewsbury 19/05/2014
I will certainly recommend Tracy to everybody. She couldn't have done any more. Tracy got me a great deal for my trip to New York and gave me lots of great advice which made my trip easier as I had a bit of knowledge about where I was going and what I could do there. Such a lovely, friendly and helpful Travel Counsellor. Will definitely be booking with Tracy again! Thank you :-)
Sent by Margaret Woolley
Poynton 22/04/2014
Tracy was extremely professional and very patient with our booking. We encountered problems with liaising with half family in Manchester and other half in Dubai but Tracy was excellent in all matters.
Sent by Penny Howells
Bramhall 22/04/2014
We found Tracy's professional expertise along with her attention to detail, exemplary. Along with this is a genuine friendliness so we had no hesitation using her again recently, after our trip to S. Africa 2 months ago, for a holiday in Sicily for 4 of us, in August. We also hope to use her for another week's holiday for four at the end of September and a longer holiday, also for four, next year. We wouldn't hesitate to recommend her services to any of our friends.
Sent by Jenny Taylor
Dubai 22/04/2014
Thanks so much for all your help and patience in organising a very special holiday. Our stay at Samburu was outstanding in every way... Faultless... Transfers to and from Nairobi were perfect... Every single member of staff we came into contact with ... The transfer company included were just fantastic…We have some truly magical memories to keep forever! Thanks again! Will always use you again in future!
Sent by David Weaver
Hazel Grove 22/04/2014
We love the personal service Tracy provides, she goes the extra mile. I've already highly recommended Tracy to friends and family.
Sent by David Goeritz
Altrincham 10/04/2014
Tracey has looked after all our travel needs for several years. Nothing is too much trouble, whether we have needed tickets to London or a multi-centre trip to South America. We have benefited from Tracy's extensive knowledge and attention to detail. She always has her clients profile in mind anticipating their specific requirements and delivering exceptional service with a delightful and professional manner.
Sent by Alan Hulme
Wilmslow, Cheshire 08/04/2014
I have known Tracy for several years, both before and since she started up with Travel Counsellors. Her level of service has been excellent and she always goes that extra mile for us. She knows the sort of holiday and accommodation we like and can, therefore, focus directly towards what will appeal to us. We have never been disappointed and on one occasion we were so delighted with our hotel we phoned her directly from Venice to let her know, rather than waiting until we returned home. We wish her all the very best for the future.
Sent by Christopher Baker
Wilmslow 09/03/2014
Tracy listens to what travel/holiday arrangements you would like and provides them wherever possible. (For more esoteric requests she will know what can or cannot be obtained and suggest close matches!!) She always knows how to search for something that you ask for, and she fulfils her job with consistent cheerfulness. What more can you ask?
Sent by Sandra Kesteven
Clayton bridge Manchester 25/02/2014
Tracy is the best travel consultant I have met, without her help finding holidays to suit us, we would never have travelled so far and to such amazing places. Nothing is too much trouble for her.
Sent by Anne Hierons
Wigan 28/01/2014
Thank you Tracy, excellent service again giving us good advice and offering options for our consideration. We are really looking forward to our first visit to Playa Blanca. Thank you again and look forward to consulting you next time.
Sent by Susan Holding
Rainow, Macclesfield 20/11/2013
I have used Tracy for all of my long haul and short haul travel arrangements, she always manages to get us good deals as I can't trust myself to book online or ever would. She is my life saver!
Sent by Carol Pearce
Poynton Cheshire 20/11/2013
A friendly, competent and knowledgeable Travel Counsellor who gave us great help deciding our holiday destination hotel. We will definitely use Tracy again.
Sent by Deborah Williams
Manchester 20/11/2013
We have used Tracy for many years now for our holiday needs, prior to her involvement with Travel Counsellors and always found her to be very helpful, knowledgeable and enthusiastic - three qualities necessary in being a good travel organiser.
Sent by Susan Bettley
Rochdale, Lancs 20/11/2013
My husband and I dealt with Tracy for several years when she worked for an independent agency, she always gave the most efficient, friendly service. Consequently we were delighted to hear that she has recently set up on her own as a Travel Counsellor and she has just helped us book a trip to South Africa. As ever, she was totally professional but gave us a very personal service. She kept us fully up to date with all stages of her enquiries, and made us feel like we were her only client, not just a number on the top of a booking form. She knows exactly the type of holiday we like and will give us her professional opinion on airlines, accommodation etc to suit our needs. We would have absolutely no hesitation in recommending Tracy to friends and family.
Sent by Gloria Lomas
Hanforth, Cheshire 20/11/2013
Tracy is a great Travel Counsellor, she made booking my holiday such a breeze. Its great to have a fantastic outgoing person on the end of the phone or email. I would definitely recommend Tracy to my friends and family of which I am doing and I will be booking all of my future holidays with Tracy.
Sent by carol german
poynton 25/10/2013
A friendly, competent and knowledgeable Travel Counsellor who gave us great help deciding our holiday destination hotel. We will definitely use Tracy again.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Boston for New Year
06 March 2025
Boston is the perfect size to explore on foot and is full of history, charm, old and new. Every neighbourhood has a distinctive feel so it’s worth spending time in each. We arrived at the Langham hotel located in the financial district, this hotel is in a perfect spot to explore and nothing was more than 15mins away for places to eat, drink and sight see. I would highly recommend this hotel for
Fun in Finland
06 March 2025
We flew from Liverpool on this magical trip .... the Snowmobile Voyager this brings to life the highlights and landscape of true finland. We were met by the operator and transferred onto our coach for a 2-3hr journey (which sounds dreadful!, but let me tell you its not, and so worth it). Arriving at our hotel our first impressions were wonderful, a true scandic/finnish style accomodation, luxury
Honeymoon in South Africa
11 September 2019
Sensational South Africa We arrive in Cape Town after a wonderful flight with Qatar and are met by our ground handler to transfer us to our first hotel on this 18 day adventure! The hotel and location in Cape Town are wonderful, with views of Table Mountain from our pool and some quirky bars and restaurants all within walking distance. Unpacked the bags and off we go for our 4 nights in this f
Best Of Bruges
11 September 2019
If you are visiting Bruges for the first time and are not sure where to start with planning your trip, then this post is for you. DAY 1: We start our journey from the UK travelling from Manchester by train to London Euston to connect onto the Eurostar from St Pancreas to Bruges – this was all done with ease, great service, easy check in and fast security check. Arrived late afternoon into Bruge
Tuscany
15 August 2019
Day 1 – myself and husband arrive at Pisa Airport on arrival collected the car (little tip the car firms are not on airport but a short journey ride away by shuttle bus) onwards for our 2-hour car journey to the medieval area of Campagnatico which will be our home for the next 3 weeks. This place is unknown Tuscany, small local charm with one local store and a great wine cellar selling his own Tus
Mauritius
27 June 2017
Have you thought about considering Mauritius for a family holiday, Couples, Honeymoon or Wedding? Well I can tell you, you wouldn’t be disappointed there is so much more to Mauritius than just white sandy beaches and clear blue sea! My trip started with checking in at Manchester Airport for our 12hr flight to this wonderful island, on arrival we were met by our very own ground handlers connec
Wow Valencia
21 March 2017
Valencia on a long weekend - it’s no surprise that Spain is one of my favorite countries. I’ve visited Spain over the years many times and travelled to different Spanish cities on multiple occasions. In fact, Valencia is one of my top favourite cities I have visited. We opted for a short break in Valencia to relax enjoy the wonderful city and to relax and take in the fantastic beach, enjoy some qu
Royal Caribbean Cruise - Family Holiday
11 March 2017
In May 2016 myself, Andy and Charlie started with our adventure down to Southampton to start our journey on "Adventures of the Seas" cruising around Spain and France for the week. First impressions of the ship is how big it is, but what a ship once you enter; smart, clean and fantastic facilities and show stopping entertainment onboard. Our first port of call on this journey was Bilbao and f
Cruising France & Spain
04 August 2016
Independence of the Seas is based in Southampton, England and sailing mostly 10- to 14-night Mediterranean or Canary Island cruises. In the winter, Independence of the Seas will follow a sequence of four- and five-night short Western Caribbean itineraries from Port Everglades. We joined the ship at Southampton for our 7 night France & Spain Cruise - having booked an Ocean View Family cabin I w
Viva Las Vegas
22 June 2016
I was fortunate enough to be given the opportunity to visit this amazing, wacky place called Las Vegas at the beginning of December with some Travel Counsellor colleagues. We travelled from Manchester with BA Business Class service, followed by our connecting flight from Heathrow to Las Vegas McLaren airport. I was extremely impressed with their modern fleet of aircraft, great food on board and
Bremen City Break
22 June 2016
Fancy something a little different for a short city break with lots of character, the finest German beer, wonderful food and a lovely place to visit for the Christmas markets? The City Municipality of Bremen is a Hanseatic city in north-western Germany, which belongs to the state Free Hanseatic City of Bremen or shortly Bremen. Home to the Bremen Town Musicians, worlds of discovery, Hanseatic h
Beautiful Barbados
22 June 2016
Finally wrote a trip report about my 7 days in Barbados. This was our first trip to Barbados and we absolutely loved it - great beaches, great food and great people! Even the Cricket which we were lucky to go and watch on the 1st day was an amazing experience to see England v West Indies test match at Kensington Oval. Flew from Manchester airport with Virgin Atlantic, great service on board and
Mini Break to Northumberland
22 June 2016
This was a quick Easter short break just the two of us. We had decided to book into Seahorses which was a lovely small fishing village, close to all of the major sites which I would recommend to see and do. You can saunter along the bustling harbour of this colourful fishing village and browse an Aladdin’s cave of shops in this popular seaside holiday resort, even have some famous fish and chips!
Island of Kos
22 June 2016
In September 2014 we travelled to the Island of Kos in Greece for a week away to re-charge our batteries. This time it was just the two of us; myself and my partner Andy. During our stay we visited some wonderful resorts around the island by hiring a scooter and being able to wonder throughout the streets and small coves to relax on the beaches and swim in the turquoise sea that would give th
Nice - Monte Carlo - Cannes
22 June 2016
I discovered the French Rivera last year celebrating my dads 70th Birthday during a short break. Getting to Nice couldn't be easier, with regular flights from Liverpool, Manchester and London and only an hour away with great temperatures throughout the year. Once you arrive, you can catch a train directly from the airport to the city centre or taxi transfer (approx. 20mins). You will discover a
Mavellous Marrakesh
11 March 2016
MARRAKECH – Last August, I planned a seven-day, family holiday trip to Marrakech, so we could celebrate the birthday of my Mum's 70th surprise. Marrakech, it turns out, is the ultimate family trip to suit everyone. We took in the museum/shopping/spa, wonderful gardens and it was to missed a day trip out with our very own private guide to the Atlas mountains which was incredible. Marrakech is ea
Dazzling Dubai
12 August 2015
Myself, my partner and Charlie (12yr old son) travelled from Manchester with Emirates airlines. On arrival in Dubai we grabbed a taxi outside arrivals and were taken down to THE PALM on Jumeriah where we were staying at the ALANTIS ON THE PALM. Our first impression was that it was an amazing place. We couldn’t quite work out how they built it on the water. The greeting we received from the st
London Break by Penny Howells
10 November 2014
Weekend break in London for myself and husband, we travelled to London from Stockport with Virgin trains, all on time and a great service, the reason for our break was to see and celebrate Remembrance Sunday and the poppies display at Tower of London which we had bought our very own hand-made ceramic poppy. As you can see, we finally saw the poppies, both on Sat night and early Sunday morning.
Cracking Cork - Ireland
19 June 2014
Cork boasts a wealth of beautiful, charming and picturesque scenery, perfect for families, couples and small groups looking for a short break getaway. I travelled to Cork with my partner over Easter this year and was amazed at the friendliness and hospitality shown. From the airport we jumped into a taxi which took us straight into the heart of Cork and our hotel. The city is easy to walk ar
Samburu Game reserve
24 April 2014
We started at Manchester and Dubai Airports and wanted to let others know that we had a most amazing, unforgettable holiday at Samburu Tented Camp last week. Everything from the accommodation to meals, game drives, evening talks, kids club, service and staff were without exception, excellent. Even the transfer company included were just fantastic. We travelled with eight in our party with ages
Cape Town by Sue Bettley
04 February 2014
My clients sent me their own blog and I wanted to share with you their fantastic experience. Here goes…. We would most definitely recommend the Radisson Blu as having the best views in the area, they offer a free shuttle bus which is an excellent service, so makes staying at the Radisson very easy to get around Cape Town and beyond. The hotel is easily accessible to walk to the Waterfront which t
Kenya Safari & Beach
21 November 2013
This was a very special birthday surprise from my partner Andy who whisked me away without me knowing anything at all until the day we checked in at London Heathrow and WOW I was totally overwhelmed. It was an absolutely amazing trip from start to finish. He had booked us seven nights at Mombasa beach with two night’s safari. The hotel Southern Palms lie's on Mombasa’s south coast and sits on t
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