Travel is one of life’s greatest pleasures. But the time-consuming research, admin and decision-making required before you can leave on your adventure are not! That’s where I come in, your dedicated personal travel expert for tailormade worldwide adventures and special holidays. I take care of all the research, planning, booking and pre-departure details, so you can sit back, relax and look forward to jetting off.
I provide a highly personalised service, taking the time to get to know you and sharing inspiring journey ideas and expert advice as well as giving you total peace of mind that your travel plans are in a safe pair of hands. Because travel is both wonderful and unpredictable, I’m here to take the uncertainty out of your trip, including solving any problems that crop up while you’re away – I’m at the end of the phone for anything you need.
I’ve had a passion for travel and exploring different cultures across the world for as long as I can remember. I love inspiring my customers, planning interesting, bespoke itineraries, and helping to make the most of hard-earned holiday time. Having travelled widely, I use my personal experiences and those from within my TC community to provide advice and create amazing adventures; between us we’ve been everywhere! I have an extensive network of connections in destinations across the world, meaning I can offer you access to unique experiences you won’t read about in the guidebooks.
I take personal pride in making sure every single one of my clients gets the trip they’ve dreamed of. Whether that’s exploring multiple far-flung locations on a once-in-a-lifetime journey, embarking on an adrenaline-fuelled adventure, or simply relaxing in the sunshine – every element of your holiday is designed around you. And if cruising is your thing, I’m a CLIA Cruise Master – the highest accreditation in the industry.
Both Travel Counsellors and I are award-winning at what we do, and I have 5* ratings across the board from my clients. Take a look at my customer stories below. This is wonderful recognition of my key priority – giving you the VIP treatment. As your own personal travel concierge, I take the time to get to know you so I can create trips and experiences that are ideally suited for you and your family. I handle all the details from start to finish to give you an exceptional travel experience that makes the most of your budget without any of the hassle of the research, booking or problem solving if issues come up.
For updates and inspiration, check out my social media accounts on Facebook, Instagram and LinkedIn. For monthly news and offers straight to your inbox, sign up to my newsletter below or drop me an email on catherine.mackey@travelcounsellors.com.
My service always starts with a conversation to discover more about you, your family, your holiday must-haves and any travel ideas you have in mind. Book your initial consultation at a time to suit you – day or evening – at https://bit.ly/BookAnAppointmentWithMe. Or, if you’re local, we can meet for a coffee. Starting off with this in-depth discovery chat allows me to build tailormade, memorable adventures entirely personal to you.
I look forward to bringing your travel dreams to life very soon! Xx
My customer stories
Sent by M Guerin
Macclesfield, Cheshire 14/10/2025
Great service.
Sent by Stuart McNeill
Sale, Cheshire 02/10/2025
Wonderful efficient service yet again from Catherine. Holidays are meant to be relaxing and that should start from the booking stage. The only stress we've had is choosing which of the cruise options was the best!
Sent by A Comerford
Lymm, Cheshire 05/09/2025
Very efficient service.
Sent by B Talbot
Urmston, Manchester 20/08/2025
I would be very likely to recommend Catherine to my family and friends. She is one in a million, really goes out of her way to make sure you have the best holiday ever, nothing is too much trouble!
Sent by C Nettleton
Knutsford, Cheshire 14/07/2025
Catherine is always helpful and knowledgeable about where to stay. She has sorted out a train trip for the third time for us. She always finds us great places to stay. I would definitely recommend using Catherine for any holiday needs.
Sent by L Livesey
Urmston, Manchester 09/06/2025
Catherine offered an excellent zero pressure bespoke service guiding us through the process of booking our dream honeymoon.
Sent by J Thornton
Bolton, Lancashire 02/06/2025
Catherine was fantastic - great knowledge and offered options on hotels and excursions - would definitely recommend using her to friends and family xx
Sent by W Dove
Warrington 31/05/2025
Catherine is always our go to travel consultant. She knows our preferences and our “no gos”. Never disappoints.
Sent by R Laming
Urmston, Manchester 28/05/2025
Catherine is great at really understanding her clients and their requirements, co-designing itineraries and delivering a highly personalised, bespoke service.
Sent by S Hardy
Stretford, Manchester 26/05/2025
Amazing service! Really excited for our holiday that Catherine helped us plan.
Sent by T Lee
Glossop, Derbyshire 22/05/2025
Catherine takes the stress out of any holiday. She responds promptly, is super organised and solution focussed and keeps you updated throughout. I have absolute confidence in Catherine and her personal touches remembering everything that is important to you makes her like a best friend built over years even though we've never met in person. Thanks Catherine for all you do and making our holidays special and stress free xx
Sent by J Sheil
Urmston, Manchester 20/05/2025
Catherine Mackey is lovely, professional and friendly great service.
Sent by M Chidgey
Sale, Cheshire 17/05/2025
Made everything so simple and easy. Very helpful in the process from planning to finalising the booking.
Sent by P Lewis
Belgium 16/05/2025
So helpful and fantastic to have a personalised service. Booking specific trips can be so challenging so it was awesome that Catherine could take the stress out of and make our holiday anticipation all the more exciting! Thank you x
Sent by C Stewart
London 12/05/2025
Catherine was brilliant. So helpful, knowledgeable and happy to look at lots of options for us! Thank you!
Sent by P Goddard
Sale, Cheshire 09/05/2025
Catherine is always helpful, efficient and friendly.
Sent by L Perkins
Sale, Cheshire 06/05/2025
Catherine was really good at finding a holiday for me which ticked all the boxes I was looking for. Catherine was quick at responding to my emails and I never felt pressured into booking my holiday.
Sent by T Tipton
Holmes Chapel, Cheshire 30/04/2025
Catherine was brilliant she knew exactly what we were looking for in a holiday and put together our dream trip, everything we asked for was included. Catherine exceeded our expectations and I would certainly recommend Catherine’s services to friends and family.
Sent by J Guerin
Macclesfield, Cheshire 29/04/2025
Very easy to use and excellent service.
Sent by J Harty
Altrincham, Cheshire 29/04/2025
Catherine Mackey has been very helpful throughout and I am very satisfied with her service in all respects.
Sent by P Spinks
Durham 28/04/2025
We use Travel Counsellors' Catherine Mackey because as we don’t travel all that frequently and with all the documents etc needed Catherine explains everything. Also as she’s travelled to most destinations and stayed at resorts she can guide you through your choice of hotels and accommodation and recommends which would suit your needs as most pictures or details online don’t show everything. Travel documents, passes, insurance all sorted so you can relax till your holiday date without leaving your home. Excellent.
Sent by H Rose
Byfleet, Surrey 26/04/2025
Catherine was so patient and helpful in understanding what we were looking for and working hard to find a holiday to suit us!
Sent by C Bleasdale
Lancashire 15/04/2025
Catherine is patient and does everything she can to meet the needs of your holiday! We are all super excited for our trip to Bali this October and can't thank Catherine enough for booking and organising our trip!
Sent by John Ross
Knutsford, Cheshire 14/04/2025
An excellent river Danube cruise with Ama Waterways - thanks so much, we had a great time.
Sent by A Rushworth
Halifax 03/02/2025
Very quick and efficient, couldn't have asked for anything more.
Sent by F Youlton
Olney, Buckinghamshire 03/02/2025
Catherine is absolutely the best. She takes all the stress out of holiday booking.
Sent by S Rooks
Cardiff 18/01/2025
Great personal service and very knowledgeable.
Sent by S Matthews
Stockport 05/12/2024
Catherine and her team have given an outstanding service and I would not hesitate to recommend Catherine to family and friends.
Sent by C Owen
Driffield, Yorkshire 18/11/2024
Brilliant & prompt service from Catherine as always.
Sent by L Daly
Urmston, Manchester 11/11/2024
Fantastic service. Extremely patient with all our changes and requirements. Would definitely recommend.
Sent by D Easdon
Irlam, Manchester 16/10/2024
Catherine has been fantastic every time we have used her to book our holidays, accommodating every request and providing great advice throughout.
Sent by A Ross
Knutsford, Cheshire 01/10/2024
Guided me through my thoughts and ideas. We booked a holiday which we hope will be a great success.
Sent by B Noble
Northampton 29/09/2024
Excellent service. Extremely helpful.
Sent by K Gray
Macclesfield, Cheshire 29/09/2024
I have already recommended Catherine to a number of people. I am always delighted with the support and expertise she offers.
Sent by J Bytheway
Urmston, Manchester 29/09/2024
Came up with plenty of suggestions - not pushy at all which is what I like. Would recommend.
Sent by L Livingstone
Stirling, Scotland 05/09/2024
Catherine was patient with my dithering, a great listener and rapidly came up with exactly what I needed.
Sent by J Wilcock
Connah's Quay 05/09/2024
Excellent service
Sent by S McNeill
Sale, Cheshire 03/08/2024
We set Catherine another challenge of creating a wheelchair accessible holiday to Japan and she’s managed to come up with another cracking itinerary. Top marks yet again!!
Wonderful service takes the stress out of organising especially for big special events.
Sent by W Owen
Driffield 13/07/2024
Very good finding the things we wanted to do and gave us dates when we could go to our choice of events.
Sent by M Beckley
Stretford, Manchester 31/05/2024
Catherine is brilliant! Always appreciate her advice and guidance when deciding where to go on holiday!
Sent by L Mason
Urmston, Manchester 30/05/2024
Catherine was really helpful with suggestions and provided a selection of options once we narrowed our destination down. The holiday looks amazing and we are looking forward to getting away later in the year.
Sent by C Flannery
Sale, Cheshire 04/05/2024
Answered all our questions and adapted our holiday to our individual needs.
Sent by C Hewitt
Urmston, Manchester 16/04/2024
Catherine always goes above and beyond with no pressure. We have to be the fussiest customers and she still works hard to adapt things for us with a smile on her face. She always recommends different itineraries from recommendation or personal choice which helps us when we are so indecisive … highly recommended and I wouldn’t go anywhere else .. Thank You Catherine
Sent by R Speak
Stalybridge, Manchester 15/04/2024
Very professional. Very friendly.
Sent by M Mullany
Urmston, Manchester 30/03/2024
Super helpful and made everything really simple.
Sent by C Owen
Driffield, Yorkshire 07/03/2024
Always fab service from Catherine Mackey. Goes over and beyond to help me.
Sent by P Goddard
Sale, Cheshire 06/03/2024
Helpful, informative and very friendly service.
Sent by J Howe
Sale, Cheshire 06/03/2024
Catherine was able to find exactly the sort of holiday we wanted, based on the knowledge of what our likes and dislikes are - this required a more detailed level of knowledge than the standard search filters that online places have.
Sent by C Featherstone
Co Galway 11/02/2024
Very helpful and extremely patient, Really made booking our trip as easy as possible, will definitely be using Catherine again in the future and recommending to our friends.
Sent by A Davies
Sale, Cheshire 08/02/2024
I would never have booked our dream holiday without Catherine’s wonderful service. Just takes all the stress out of it . Hopefully this will give me more confidence to travel more adventurously in the future with Catherine’s help.
Sent by G Sherwood
Urmston, Manchester 08/02/2024
Catherine is brilliant. She's organised 2 holidays for us so far and the attention to detail is brilliant. She 'gets us' and is able to suggest things we've not thought of.
Sent by S Rooks
Cardiff 28/01/2024
Excellent personal service.
Sent by P Heyworth
Warrington 28/01/2024
Friendly, helpful and efficient.
Sent by M Guerin
Macclesfield, Cheshire 28/01/2024
Delighted you got me what I wanted :)
Sent by F Cowen
Altrincham, Cheshire 29/10/2023
Ever helpful and knowledgeable.
Sent by J Coogan
Urmston, Manchester 29/10/2023
Catherine was brilliant at finding us the perfect villa for 2 families. We didn’t really know what we wanted at first but Catherine gave us loads of ideas and really friendly and professional throughout. Would definitely recommend Catherine to family and friends.
Sent by P Spinks
Durham 15/10/2023
This year we had a new travel consultant Catherine Mackey who organised our trip to Corfu. Having spoken to Catherine by phone it was clearly her objective to ensure we had a fabulous holiday from flights accommodation fast track tickets / airport lounges, nothing was any trouble. As we are not ardent travellers it took all the stress away of booking a holiday away from us and worrying things might go wrong. Catherine also kept in constant touch throughout the process , updating us with all news regarding wild fires / floods etc. which this year has been especially challenging. Even when Catherine was away on her own holidays she had someone keep us updated of our holiday process. If anyone needs a Travel Counsellor Catherine will help you all the way to your perfect Holiday. Happy customer.
Sent by S Kane
Stockport 08/10/2023
Always happy to help and assist and excited to help you find your perfect trip.
Sent by R Ames
Sale, Cheshire 02/10/2023
Efficient and friendly, nothing too much trouble.
Sent by V Morgan
Shropshire 25/09/2023
Listened to what I wanted and planned everything perfectly! Prompt replies to my messages.
Sent by P Scholey
Leeds 06/09/2023
Great service - professional, approachable, efficient and easy to work with. A pleasure to deal with TC.
Sent by L Thornton
Altrincham, Cheshire 22/08/2023
Already recommended to friends.
Sent by D Roberts
Urmston, Manchester 08/08/2023
Each time I have used Catherine for my holiday requirements she has always been thorough, pleasant and professional. If at anytime there was going to be a delay in getting back to me she would contact me by sending an email to explain.
Sent by C Nettleton
Knutsford, Cheshire 04/08/2023
Catherine was great in sourcing my holiday and coming back to me really quickly. I would absolutely recommend.
Sent by L Henderson
Worsley, Manchester 16/07/2023
Great and extremely quick service as always.
Sent by C Owen
Driffield, Yorkshire 14/07/2023
I always book with Catherine now so much easier and never pay more than expected. Always feel extra secure in the event of unexpected issues I know they will be sorted. On our latest booking she even found me better flight times at an airport closer to home. If I'd have booked myself I would have missed them. Great service from a lovely, helpful lady.
Sent by L Bradley
Merseyside 13/07/2023
Friendly, knowledgeable, professional and gets the brief of what you want to achieve with your trip.
Sent by G Sherwood
Urmston 07/07/2023
Catherine was great at identifying exactly what we were after and providing us with a good range of options to choose from.
Sent by H Baines
St Helens 01/07/2023
Catherine went out of her way to help us with our holiday and was even available whilst away.
Sent by R Giddings
Whitchurch 01/07/2023
Very helpful and knowledgeable nothing was to much trouble.
Sent by J French
St Helens 07/06/2023
Catherine was brilliant at listening to what we wanted for our holiday and was very obliging when we adjusted our requirements to make our holiday perfect.
Sent by A Parker
Bolton 18/05/2023
Catherine is brilliant! A quick response as I needed a quick break away. Flawless travel, no stress and Catherine found cheaper private transfers than I could. She listens to your every need and want and creates a great itinerary to make many memories for the future.
Sent by A Barnes
Formby 13/05/2023
Catherine was great in taking the stress out of booking the holiday and was very understanding that I was not tech savvy. Nothing was too much trouble. Can highly recommend using Catherine’s services.
Sent by L Whiteside
Oldham 03/05/2023
Great service and good recommendation as always.
Sent by W Dove
Warrington 18/04/2023
Catherine’s attention to detail is far more than I have ever experienced with any other travel agent!
Sent by F Youlton
Buckinghamshire 15/04/2023
Catherine takes all the stress out of holiday booking. Wonderful service.
Sent by J Corbett
Urmston, Manchester 28/03/2023
Catherine is brilliant, she totally understood our needs and was flexible in designing a once in a lifetime holiday. Thank you!
Sent by AC Wadsworth
Macclesfield, Cheshire 21/03/2023
Very responsive and understands when I can't be! Always happy to help and remembers preferences. Pragmatic and gives good advice. Lovely person and easy to chat to.
Sent by K Inchley
Chester 14/03/2023
I have already recommended Catherine to a number of friends.
Sent by J Doughty
Sale, Cheshire 09/03/2023
I loved working with Catherine on our family holiday to Vietnam. She took all my worries away and made the whole experience such a pleasure even when we threw in a few curve balls on what we wanted to do. We're so excited about our trip and knowing that Catherine is there if anything goes wrong is so reassuring. I can't wait to plan my next trip with her!
Sent by B Talbot
Urmston, Manchester 05/03/2023
Catherine is amazing. Got a fantastic price for us, well below cruise company's quote and all at last minute as only one day left to offer closing. A star!!
Sent by E Colclough
Stoke-on-Trent 23/02/2023
Fabulous service. I would highly recommend Catherine’s services to anyone.
Sent by N Carden
Edinburgh 22/02/2023
Catherine is awesome and went far above and beyond to help us with a complex and short notice request. And many changes along the way.
Sent by T Davies
Salford 12/02/2023
Excellent friendly service!!
Sent by C Staines
Urmston, Manchester 12/02/2023
Catherine is amazing. This is my third holiday booked with her. I book with Catherine because I trust her and know when I am away I will have an amazing time and more importantly feel safe with my family.
Sent by F Elliottt
Nottingham 12/02/2023
Catherine is extremely knowledgeable and was very responsive to our questions. We're really looking forward to our holiday and know that she will be there should we have any issues.
Sent by J Butler
Aylesbury, Buckinghamshire 09/02/2023
Incredible service. I reached out to Catherine after searching for travel advice and within 48 hour our trip of a lifetime was booked! She filled me with such confidence, and has offered us more advise and a special touch to our holiday above anything a normal tour provider could offer! Already recommended to a friend and would jump to book further holidays with Catherine. Thank you x
Sent by A Comerford
Lymm, Cheshire 09/02/2023
Very knowledgeable and very efficient service, thank you.
Sent by J Creen
Altrincham, Cheshire 07/02/2023
I have already recommended you to a friend of mine.
Sent by J Moore
Exeter 07/02/2023
Always a friendly voice when you phone and feel like you can ask any questions.
Sent by A Tancock
Exeter 22/01/2023
Catherine is lovely. Easy to talk to. Booked everything. The holiday was brilliant made all the better because it had been booked so perfectly. Went so smoothly. We have already booked our next holiday through Catherine.
Sent by J Jones
Manchester 19/01/2023
Very prompt replies with full details always provided. Product knowledge was excellent on a specialist destination which was what we were looking for - felt very confident with our booking.
Sent by M Laming
Manchester 17/01/2023
Catherine provides an excellent service. I would not hesitate to recommend Catherine to family, friends and colleagues.
Sent by V Holly
Leicester 17/01/2023
I have booked and been on many holidays so am not averse to doing the research and booking myself. However, it's been great to pass the research to someone else and be able to ask a million questions rather than searching for the answers. Have already recommended you to others.
Sent by C O'Connor
Cheadle, Cheshire 29/12/2022
Friendly and very helpful.
Sent by T Lee
Glossop, Derbyshire 28/12/2022
Catherine is amazing and gives a first class person centred service. Wouldn't book with anyone else now.
Sent by J Azam
Urmston, Manchester 28/12/2022
Catherine was so helpful and sorted everything out for our anniversary trip to the Caribbean. The choice was just overwhelming but her knowledge of the area helped us to narrow it down. She also enquired with the hotels to ensure they could meet my dietary requirements. Highly recommended.
Sent by M Mullany
Urmston, Manchester 19/12/2022
Catherine makes everything easy and takes into consideration what I would like as well as having ideas.
Sent by E Stewart
St Helens 28/11/2022
No matter how many times we changed our minds or asked questions Catherine didn't mind and was always helpful and ready to make any changes we wanted. I think we've ended up with what will be a fantastic holiday.
Sent by R Hicks
Stockport 22/11/2022
I can’t imagine anyone else providing such a personal service, precisely tailored to what we want.
Sent by T Waddington
Rochdale 21/11/2022
My travel consultant Catherine is more than helpful, and answered all my questions I've asked up to now.
Sent by B Talbot
Urmston, Manchester 02/10/2022
Wonderful service from Catherine. She was so helpful and really pleased with deal she got us for our cruise.
Sent by L Taylor
Bolton 21/09/2022
Thank you to Catherine for arranging our family trip of a lifetime to Florida. She took care of every aspect and when I wanted something extra she arranged it.
Catherine will always get back to you when you have a question and even though there was no need to contact her from my holiday I would have every faith she would have sorted any problems.
Sent by S Hunter
Urmston, Manchester 16/09/2022
Really easy to discuss holiday options and get quick replies.
Sent by F Youlton
Buckinghamshire 06/09/2022
Catherine did a fantastic job organising a family holiday in Malta, taking all the hard work off us. Great communication, professional and friendly. So good we're doing it again next year.
Sent by C Owen
Driffield, Yorkshire 02/09/2022
Always brilliant service xx
Sent by M Beckley
Manchester 02/09/2022
Just had a lovely late booked holiday. As always Catherine was brilliant and found us the perfect place to stay. Nothing is too much trouble for Catherine and I would highly recommend!
Sent by D Holton
Sale, Cheshire 02/09/2022
Catherine was recommended by a friend. From my first message to her her response was quick and efficient. Catherine has made my trip easier and I will be using her knowledge and services on future trips and have already recommended her.
Sent by P Green
Sale, Cheshire 01/09/2022
Due to go on an Emerald Waterways river cruise on the Danube, our flights were cancelled just 24 hours before departure due to a pilot strike. Catherine, our amazing Travel Counsellor, was on to it straight away and within 30 minutes of the initial cancellation got us booked on an alternative flight with another airline. Holiday quickly back on track with no stress to us and looking forward to still departing as planned in the morning!
Sent by P Walker
Rochester, Kent 31/08/2022
Very friendly, helpful nothing seems to much trouble to help you.
Sent by H Narotham
Crewe 24/08/2022
Excellent service. A weight lifted off my shoulders.
Sent by M Mann
Gravesend 16/08/2022
You made our dreams come true! The best holiday we ever had! You went above and beyond, absolutely fantastic be sure we will be back :-)
Sent by K Deakin
Manchester 13/08/2022
Recently booked a trip to Australia which Catherine helped me with. No matter what I asked of her in terms of flights, accommodation etc she continued to come back to me with options until we found what was right for me. I never felt pressured or as if I was taking up too much of her valuable time. I highly recommend Catherine for anyone looking to book a holiday, especially if it's not straightforward. Thank you.
Sent by A Hussain
Cambridge 13/08/2022
Very responsive and quick turnaround on quotes, really made the effort to understand what we were looking for.
Sent by R Hall
Sheffield 13/08/2022
Efficiently sorted out our flights at good price.
Sent by A Chamberlain
Burnley 21/07/2022
Nothing was too much trouble
Sent by P Heyworth
Warrington 16/07/2022
A friendly, efficient service that has given me the dream holiday of a lifetime. I recommended this service to everybody. Thank you.
Sent by C Grant
Stockport 16/07/2022
Catherine was very professional & kept in touch regularly with flights dates & times, booked & sorted within a couple of days.
Sent by C Scarisbrick
Newton-Le-Willows 30/06/2022
Saved lots of time and hassle looking for options, destinations, hotels etc. Just said where I'd like and I was presented with a great package.
Sent by A Grayson
Oldham, Lancashire 13/08/2021
Great service, very quick replies to emails. Really efficient service!
Sent by P Harrison
Urmston, Manchester 12/08/2021
I've told everyone I've booked with Travel Counsellors. Top company.
Sent by V Tansey-Brown
Urmston, Manchester 11/08/2021
I recommend Catherine on a regular basis on Facebook. She’s brilliant - I have always arranged my travel myself, but with covid etc she gives me an extra layer of security and expertise.
Sent by A Murphy
Urmston, Manchester 08/08/2021
Can’t thank Catherine enough. She is the first person I recommend to my family and friends when they mention booking a holiday.
Sent by M Stockwin
Urmston, Manchester 28/07/2021
Catherine has been so helpful, easy to contact and I never have to wait long for a reply. She has put up with all my questions without complaint. Would definitely recommend xx
Sent by A Elkington
Manchester 28/07/2021
Catherine is fabulously knowledgeable and goes out of her way to ensure the trip you book is exactly what you want and more! Travelling is complicated at the moment but she arranges everything and makes sure everything runs smoothly. Definitely recommend! Thank you!
Sent by M McGrath
Manchester 07/07/2021
I already have recommended Catherine to several friends and family members :)
Sent by S Kane
Stockport 06/07/2021
Always friendly and helpful.
Sent by P McBride
Sale, Cheshire 06/07/2021
Excellent arrangements and plenty of information. Thank you.
Sent by A Miskimin
Urmston, Manchester 05/07/2021
Catherine Mackey is always very helpful, friendly and professional and I thoroughly recommend her.
Sent by P Flannery
Manchester 23/05/2021
Excellent service all round.
Sent by S Moyles
Doncaster 23/05/2021
Very efficient, professional and helpful. Extremely satisfied with the service provided.
Sent by J Sheil
Urmston 11/03/2020
Reliable professional
Sent by S Bould
Urmston, Manchester 16/02/2020
Great service from Catherine. We flexed our original plan a couple of times and nothing was too much trouble. Really glad I found Catherine.
Sent by M Mullany
Urmston, Manchester 07/02/2020
Super helpful and professional service.
Sent by O Cross
Reading, Berkshire 07/02/2020
A personalised and highly professional service. Incredibly speedy responses, kept to all scheduled phone-calls and made the whole process as easy as could be for us! Can't wait to get travelling now...
Sent by V Tansey-Brown
Manchester 07/02/2020
Nothing was too much trouble. She went the extra mile in a short time frame.
Sent by G Carruthers
Urmston, Manchester 07/02/2020
Catherine is totally committed to meeting our exact holiday requirements and will not settle for less than the perfect choice. Given complex requirements for a large group, Catherine left no stone unturned to meet our exact needs. Excellent services as always. Our holiday is in great hands!
Sent by D Featherstone
Burnley, Lancashire 07/02/2020
Your service has been fanastic as always ~ you answer enquiries and queries very promptly. Very grateful Thanks so much.
Sent by W Dove
Warrington 07/02/2020
Very knowledgeable not pushy.
Sent by L Swindells
Clitheroe, Lancashire 07/02/2020
Absolutely brilliant so far, Catherine listens to exactly what we need and is flexible as our needs constantly change.
Sent by J McCarthy
Wrexham, Wales 07/02/2020
Catherine was excellent always there to help & provide support.
Sent by A Bruce
Urmston, Manchester 07/02/2020
Great service, very reliable!
Sent by G Jenner
Sale, Cheshire 07/02/2020
Catherine is very helpful, efficient and personable.
Sent by T Tolan
Sale, Cheshire 17/01/2020
Catherine has a wealth of knowledge, our second holiday booked through her services and completely satisfied with every aspect.
Sent by M Clegg
Urmston, Manchester 29/11/2019
Really friendly and helpful and quick to respond.
Sent by C Holt
Burnley 14/11/2019
Very patient and attentive. Allows you to give your ideas then finds the best way of adapting them to get the most out of your money and dreams.
Sent by Lisa Clennell
Chorlton, Manchester 03/11/2019
I loved that we didn't have to trawl through options, hotel details etc - and could deal with someone who knew the location etc. It was all super easy x
Sent by P Rigby
Urmston, Manchester 15/10/2019
Fantastic help and advice after our flight was cancelled due to Thomas Cook collapsing. Booked on another flight within a few hours all checked in with boarding passes in the post. Great service.
Sent by N Horner
Altrincham, Cheshire 15/10/2019
Really nice friendly personal service.
Sent by Z Lee
Urmston, Manchester 12/10/2019
Brilliant service and Catherine made a chore into a pleasure. Thank you so much.
Sent by C Bailey
Stoke-on-Trent 12/10/2019
Patient, considerate, worked hard to match a holiday to my requirements, good deal. I have already recommended Catherine to others!!
Sent by S Sasimowicz
Chorley, Lancashire 12/10/2019
Catherine is always a pleasure to deal with and is very patient and personal at the same time.
Sent by P Goddard
Sale, Cheshire 27/09/2019
Catherine provides an excellent comprehensive reliable service and always with a smile
Sent by H Adams
Urmston, Manchester 27/09/2019
Catherine has just organised me a trip to Brazil! I can’t wait. I’m not going to such s well known part but she has organised it perfectly so that everything flows and making my journey as easy and as comfortable as possible! Thank you Catherine for your attention...I will post another review when I am back! I would recommend anyone planning a trip to use you.
Sent by L Bairstoo
Manchester 27/09/2019
When you meet Catherine she instantly becomes your friend, you can trust that your holiday will have no hitches and she’ll look after you. It’s good to have the personal touch from Catherine to help you book your holiday of a lifetime, cruise or a family holiday.
Sent by M Clegg
Urmston 26/09/2019
Fantastic informative service right to the tiny details to ensure an amazing trip away
Sent by S McNeill
Cheshire 24/09/2019
Catherine provides an efficient friendly service and in conjunction with her colleagues across the globe takes care of any issue which may crop up during your holiday with no fuss at all as happened to us last year.
Sent by B Boyd
Belfast 24/09/2019
Catherine was sooo efficient and friendly to deal with. We had wonderful suggestions and the holiday booked within 48hrs. We are looking forward to our trip and will definitely use Catherine for our next holiday. Thank for everything Catherine.
Sent by J Brown
Manchester 24/09/2019
Great service thanks
Sent by P Green
Sale, Cheshire 16/09/2019
We have booked more than one holiday using Catherine's services and on each occasion she has responded promptly and efficiently to our requests, whether this be after the initial enquiry or when we have wanted to adjust dates, itinerary or cost. Once booked, the paperwork for the trip is handled for us, including check in for our flights. It is also comforting to know that Catherine or one of her colleagues are available to contact should something unexpected happen while we are away.
Sent by Mike M
Cheshire 16/09/2019
Catherine is excellent! We have just come back from amazing holiday today that she researched and booked for us. Awesome lady and the holiday couldn't of gone better. Some how Catherine got us a free room upgrade and a free lounge with drinks at the airport, what a welcome surprise! Don't hesitate to call her, stop reviewing trip advisor and let her do it all for you. Thanks Catherine, see you next year.
Sent by J Lewis
Shropshire 11/09/2019
Catherine was massively helpful. I wouldn’t have known where to start to organise my trip.
Sent by Allen Reid
Cheshire 15/08/2019
Very helpful young lady nothing seams to much for her company to solve.
Sent by April Martin
Macclesfield 15/08/2019
Catherine has been lovely with my 83 year old mum and I from our first point of contact. She is friendly, knowledgeable and has been prompt in responding to all our questions and requests. We are looking forward to our holiday in October - the itinerary that Catherine has provided in response to our needs looks absolutely amazing and we can't wait! We have no hesitation in recommending Catherine to our family & friends - or anyone else who wants a first class service.
Sent by E Morrow
Rochdale 28/07/2019
Catherine was extremely helpful arranging a fantastic holiday to Cancun and Vegas. She always considered our budget and took notice of what we were looking for in a hotel. Already looking forward to arranging our next holidays.
Sent by W Gallagher
Manchester 24/07/2019
Very helpful, Catherine took away all the stress of booking and everything was done for us. Highly recommend to everyone, will definitely use the service again for future holidays.
Sent by A King
Glossop 22/07/2019
Excellent service from Catherine Mackey as always!
Sent by J Vincent
Cyprus 18/07/2019
Nothing is ever too much trouble for Catherine no matter how big or small your request. Would always book with her she is so great at her job.
Sent by F Goddard
Sale, Cheshire 18/07/2019
Excellent friendly efficient advice and guidance in our booking.
Sent by Jane Broughton
Urmston, Manchester 04/06/2019
I can't recommend Catherine highly enough. She supported me throughout the planning & booking of our recent two centre holiday to Canada. She was unfailingly cheerful, approachable & knowledgeable. It meant so much to me to know there was expert backup, especially when our flight back was cancelled at short notice. She informed us promptly, calmed me down (!) and sorted everything out for us. We even got to stay in our lovely hotel rather than having to wait at the airport. I will definitely use her services again and have absolutely no hesitation in urging everyone else to do the same. Thank you, Catherine, you certainly exceeded my expectations.
Sent by Lisa Taylor
Bolton 05/04/2019
Catherine has booked two fabulous holidays for me now. She takes care of every detail and is extremely helpful and friendly. I wouldn’t trust my special holiday bookings with anyone else.
Sent by Avril Povah
Altrincham, Cheshire 31/03/2019
Catherine is a lovely, friendly Travel Counsellor; always cheerful and happy to deal with our needs in planning our long-awaited family trip to Canada. We can't wait to go and experience the Rocky Mountaineer rail journey and the cruise up to Alaska.
Sent by Marie Fitzgibbon
Sale, Cheshire 16/03/2019
Catherine was very professional and helpful. She updated and kept in contact with advice.
Sent by T Fleming
Sale, Cheshire 26/02/2019
The service l got from Catherine Mackey from Travel Counsellors was first class. She just could not do enough for me. My computer was broken so she sent me everything by post and then followed up by phoning me almost every day to make sure l understood everything. She even delivered my travel documents by hand. I would gladly recommend Catherine and Travel Counsellors to all my friends.
Sent by J Hart
London 03/02/2019
Dealing with Catherine was a fantastic experience and I can not recommend her enough. She went out of her way to get the trip we needed and in fine detail. I will def use her again and def recommend to all I know, in fact already posted on Facebook about how amazing it was to deal with Catherine.
Sent by J Colohan
Bury 30/01/2019
Whole process was very easy. Catherine looked at options to suit our requirements and came back to me very quickly. Took the hassle from me. Great service.
Sent by T Mills
Stockport 28/01/2019
10/10 Very helpful, encouraged me to focus on important factors to choose a holiday.
Sent by Gwen Norman
Cambridge 20/01/2019
Very pleasant lady to talk to. Extremely helpful and would definitely recommend her to friends. She gave the impression that nothing was too much trouble and went out of her way to help us.
Sent by K Deakin
Wilmslow, Cheshire 08/01/2019
We used Catherine to book our summer holiday next year (very organised!) We wanted to include some of Euro Disney and she was very knowledgeable, extremely helpful, polite and prompt (quotes provided when she promised - in fact earlier). I have been recommending her a lot and one of my friends has already contacted her - it’s only been a week!
Sent by R Fargie
Batley, W Yorkshire 06/01/2019
Catherine is fantastic at what she does. She is attentive, honest and reliable, she really builds the holiday that you think is only in your dreams. Her customer service skills stand out from all the holiday companies that I have booked holidays with historically. She really does go above and beyond to provide you with what you want. Thank you Catherine
Sent by Andy King
Glossop 04/01/2019
Catherine has arranged my last three family holidays and all have been great and exactly what I expected.
She was very thorough in finding the perfect destinations and hotels for me and her attention to detail sets her apart.
Would certainly recommend Catherine to anyone looking for a holiday and wanting someone to take all the hassle out of it.
Sent by Stuart McNeill
Sale, Manchester 02/01/2019
At the end of every year it's natural to look back at the highlights and for us one of the biggest highlights was getting the chance to visit Australia.
Catherine was fantastic throughout the whole process from start to finish in booking flights, hotels, car hire and even tickets to the Philips Island Penguin Parade!
The pleasure of not having to deal with boarding passes, as Catherine (and her colleague Barbara when Catherine was off on another fact-finding trip!) organised those for us as well, meant we could relax and enjoy the holiday to the max.
As my wife is in a wheelchair we have quite exacting requirements for accessible rooms and again Catherine came up trumps especially when one of our hotels didn't provide enough information and we asked her to find an alternative the week before we were due to fly!
If you are looking for a bespoke, friendly holiday booking service then I would look no further than Catherine.
Sent by Alan Bruce
Manchester 25/10/2018
Very good service, fast, flexible and reliable. Would recommend for any business or leisure trip. Took all the hassle out of the organisation.
Sent by Catherine Forbes
Clifton, Manchester 28/08/2018
Catherine has been great finding our next holiday. Catherine provided alternatives at short notice which was also appreciated very much. Catherine has kept us well informed throughout the process which also helps take the stress out of finding a holiday. Thanks a million.
Sent by Sean Morrow
Rochdale 27/06/2018
Catherine is great. Polite, patient, provides great options and is proactive regarding our holidays. I have already been back to her for two further holidays and will be back again. I have also recommended her to friends & family.
Sent by Danielle Osborne
Salford 27/06/2018
Catherine has been fantastic from start to finish. She has made herself available to answer any queries we had and has put together the perfect itinerary for our school trip to Barcelona. I would definitely recommend Catherine to others and I would like to thank her for all of her hard work!
Sent by Keith Kingsberry
Cyprus 31/05/2018
Thank you for all your help Catherine. We are having a great time and would recommend anyone to use you when planning a holiday. We are looking forward to the cruise you have planned for us next year.
Sent by Beth Ellard
Urmston, Manchester 20/05/2018
Catherine has been personable, friendly and extremely helpful throughout the booking process. We can’t wait for our holiday!
Sent by Steven Sasimowicz
Chorley 04/05/2018
Catherine is very friendly, efficient and patient. Catherine found exactly what I was looking for!
Sent by Alison Lingard
Hale 04/04/2018
Catherine is quick and efficient and has delivered every time I have asked her to look for a family holiday. Excellent service.
Sent by Andy King
Glossop 30/03/2018
Excellent service as always from Catherine Mackey
Sent by Bev Lafferty
Urmston, Manchester 09/03/2018
Catherine is great, I just ring her with what I want and she just sorts it all out for me, so easy really is the best way to get your holidays sorted as I hate sorting through all the internet sites. Catherine even checked us in and filled out our luggage tags! Great service all the way through. Catherine has not just booked abroad holidays she has also sorted a manor house out for family weekend away too, thanks so much I’ll be in touch with my next request soon thanks.
Sent by Rebecca Fargie
Batley 27/02/2018
Above and beyond experience. Thank you for all your help.
Sent by Marie Beckley
Manchester 02/02/2018
Second time we have booked our holiday with Catherine. Great service and stress-free! Would highly recommend booking with Catherine.
Sent by C Watson
Manchester 17/01/2018
Excellent service, fast, friendly and efficient. Catherine has an in-depth knowledge and understanding of many destinations and types of holidays & is a true travel expert. Her advice was invaluable and the personal service was excellent. I would definitely book a holiday in the future, in fact she's the only person I would speak to when booking a future holiday.
Sent by Mike O'Neill
Urmston, Manchester 13/01/2018
Exceptional service - quick and very efficient.
Sent by David Featherstone
Urmston, Manchester 01/01/2018
Catherine has been brilliant. Very patient, flexible and listened very well to our requests. Delighted with the package she has put together. Many thanks.
Sent by Linda Foley
Manchester 01/01/2018
Delighted with all of Catherine’s holiday recommendations and the speed with which she turned my vague wish-list into a much better reality! I was really struggling to sort out my Christmas presents in time and Catherine saved the day. Thanks a million.
Sent by Vicky Hadfield
Barnsley 07/11/2017
Catherine was so lovely, on the ball with everything. I felt like I had known her for ages and she made my job a far easier one, I will definitely be using her again and recommending to my family and friends.
Sent by Grace Carruthers
Urmston, Manchester 31/10/2017
Catherine did an excellent job searching out the right Lapland trip for us. Very fast and efficient service indeed. Thanks Catherine
Sent by Michelle Clegg
Urmston, Manchester 31/10/2017
Amazing service answered all questions and found us just what we wanted
Sent by Paul Goddard
Cheshire 13/10/2017
A very attentive and friendly Travel Counsellor who responded very efficiently to all our queries & requests
Sent by Richard Kimber
Huddersfield 06/09/2017
Very personal and tailored service - more than I anticipated which is great. Even down to the hand written luggage tag. Perfect! Thanks Catherine.
Sent by Allen Reid
Prestbury 29/08/2017
Great service and listens to what you say about your trip
Sent by Paula Maguire
Manchester 16/08/2017
Catherine worked very hard to find the right holiday for our big family celebration this year. The right location for 10 people ranging from age 12 to 75 was no easy feat. Would happily recommend and use Catherine's services again.
Sent by Struan Malcolm
Stockholm 23/07/2017
Excellent service thank you! Excited about the holiday :-)
Sent by Alex Higgins
Manchester 03/07/2017
Great service, quick responses and lots of enthusiasm and information!
Sent by Andy King
Glossop 23/06/2017
Excellent service from Catherine Mackey from start to finish - highly recommended!
Sent by Sarah Wilde
Manchester 22/06/2017
Catherine was fab. She's come up with a real bargain for our girls' weekend away in Newcastle. The booking process was easy too.
Sent by C Watson
Belfast 04/05/2017
Booking my holiday with Catherine was easy. She took care of every little detail such as checking me in for my flights. She was courteous and professional throughout and I will definitely be booking with Catherine again.
Sent by Marie Beckley
Manchester 08/04/2017
A stress free way to book a holiday! I look forward to booking more holidays with Catherine in the future!
Sent by Adeline Bibby
Manchester 04/04/2017
You were very patient, and came up with some great options. Ours wasn't an easy search I know, which is why I've given up doing it myself! Thank you for finding a superb solution. We're so looking forward to our holiday thanks to you!!
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I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
There are so many reasons to book on a group tour of Italy!
Italy is renowned for its rich history, stunning landscapes, delicious cuisine, and vibrant culture, and what better way to see Italy than on an escorted tour so that you don’t miss a thing!
A touring holiday is an ideal way to explore Italy’s wonders if you want to experience as much as possible in your 1-2 week holiday window from wor
In October I was invited by Constantinou Bros hotels to visit Cyprus and spend some time getting to know their hotels better, which of course I jumped at the chance of - very happy to be able to enjoy a late escape and some hot weather and sunshine to end the summer holiday season.
This trip was the 5th time I’ve flown from Manchester Airport this year and the 3rd time since March. All flights ar
Villa holidays have been more in demand than ever this year because once there you quickly forget any worries you may have about being in contact with too many other people and really chill out and relax in peace and quiet away from all the troubles in the world.
After weeks and weeks of helping my customers navigate their way through the complexities of travel at the moment, as soon as travel to
I have a duty of care to my clients as their trusted advisor, to provide honest, accurate, and up to date guidance across all stages of the planning, booking and travel experience. This includes everything from the latest advice from governments around the world, changes in travel insurance requirements, new entry procedures, airport and in-flight protocols, information about accommodation health
Lockdown may have you dreaming of distant sandy shores, but the UK has some spectacular beaches of its own.
Here are my seven ideas for a sandy staycation in our own beautiful country...
Mwnt, Wales
Perfectly cut-out from the Ceredigion cliffs, the secluded cove of Mwnt is owned by the National Trust. The sheltered bay is a favourite for dolphins and seals, which are often spotted playing in th
I hope this finds you well.
The past two months have without question been a challenging time for all of us at home and at work, and I wanted to take this opportunity to get in touch to let you know what’s been going on in my office during this time.
By the end of February the impact of Coronavirus was starting to affect travel on a global scale. As March progressed more and more countries close
I was lucky to be invited to be part of one of G Adventures biggest ever educational trips, which involved over 100 travel professionals and G staff from all over the world, coming together to learn more about G Adventures, how they run their trips, and how they work within the areas visited to ensure that tourism is a huge force for good, ethical and sustainable for future generations of travelle
Absolutely GONE are the days of a cruise being an ‘old’ person’s holiday. If you love a land-based resort holiday packed with loads of activities for the children, kids’ clubs and great entertainment, then you will love a family cruise.
Everything is included in your cruise fare, often even your ice creams, very much like an all-inclusive land-based holiday, but way better value for money, as no
There is most definitely a cruise out there for everyone. If you are an adventurous traveller who is interested in exploring the world, enjoy nature, embracing new cultures, love expanding your knowledge, and sharing your experiences with like-minded people, then expedition cruising could be for you.
Where expedition cruises differ from classic cruises is that they are all about the destination a
The brand new MSC cruise ship Bellissima has just set sail on her maiden voyage from the UK. To celebrate the launch, I was invited on board to explore the ship’s wide range of wonderful facilities.
This ship is big, accommodating over 5.5 thousand passengers – the advantage of this being the amount of space on board creatively designed to keep every single passenger happy on their cruise. From
In 2018 I’ve created some wonderful trips – including tailor-made adventures, cruises, safaris, road trips, luxury beach getaways, city breaks, honeymoons, school trips, business travel, and ending the year with lots of families enjoying the magic of Lapland. I’ve also been lucky to visit some exciting destinations - seven of these being places I’ve never been to before and one new continent – Sou
Here’s a brief run-down of what I’ve been up to in 2017. I’ve had a brilliant year in my first year as a Travel Counsellor getting to know some lovely new customers and I’ve had amazing opportunities to myself too – visiting 10 new countries - the most in one year since my back-packing days!
January
I was excited to start my Travel Counsellors journey with intensive induction training and lo
I’ve got lots of families booked and getting excited for their Lapland adventures this year – and early bookings in for 2024 too!
A trip to Lapland is a magical experience and not a trip that families do over and over again, unlike holidays to sunshine destinations, so I’m asked a lot about what to pack. Here are my top tips to ensure that your trip goes smoothly…
• It’s essential that you have
I’ve just returned from a family cruise with Cruise & Maritime Voyages where we spent 12 nights sailing the ocean waves down to Gibraltar with plenty of food, drink, pool action, beach fun, jacuzzis, ice creams, family card games, entertainment and sightseeing to keep every member of the family happy.
Getting to our ship was really easy as we just hopped on the train to Liverpool. Urmston, where
In June this year I set off on an adventure of a lifetime with my favourite supplier of small group adventure travel, Intrepid, to explore Kenya, meet the people of Kenya, and get up close and personal with the abundant wildlife!
It was a wonderful experience in so many ways. On arrival in Nairobi we started off by visiting a village where Intrepid’s charity foundation are funding projects to h
Here are my top ten reasons to start your cruise from my local cruise port of Liverpool!
1. You don’t have to spend 5 hours+ on the train, or 7 hours+ on the coach down to Southampton. From anywhere in the North West you can leave home and be sunbathing by the pool (weather permitting of course!) and sipping on your first cocktail in under 2 hours.
2. If you don’t like flying or don’t want t
With the cold weather starting to bite in the UK I was delighted to have the opportunity to visit Agadir, Morocco, at the end of October - where the weather is still sunny and warm and the beach resort of Agadir perfect for an alternative half term family getaway, some great value 5* luxury, or as a base for a more active holiday.
I flew with Air Arabia who have just launched their twice weekly
I had a great few hours yesterday at Travel Counsellors HQ getting up to date on the latest developments happening in the largest of the United Arab Emirates, Abu Dhabi.
Abu Dhabi is home to one of the best airlines in the world, Etihad, the national airline of the UAE, who offer direct flights twice daily from Manchester and three times daily from Heathrow – with a brand-new space age airport
In August I was invited to Liverpool to visit Holland America’s ship, Ms Zuiderdam, which is one of their Vista Class cruise ships, so called because of the amount of glass used around the ship which means the majority of the staterooms on board have ocean views or balconies.
There are four ships in this class which are all named after points of the compass (in Dutch) – the others being Noordam
I recently visited visit Fred Olsen’s ship Boudicca in Liverpool, where she sets off on many of her summer voyages from this handy port - perfect for North West based cruise lovers, or a great place from which to give ocean cruising a try without the hassle of a long flight or drive.
Fred Olsen is a family owned cruise company with 4 ships that sail the world – Boudicca, Black Watch, Braemar an
This week I’ve been lucky to have the opportunity to visit the Ms Magellan ship while she was docked in Liverpool prior to departure on an 11-night voyage to Spain, Portugal, France and Gibraltar. The Ms Magellan and sister ship the Marco Polo often sail from Liverpool to these and various other destinations including Canada, Ireland, Fjordland, Iceland, the Scottish Isles and the British Isles.
It’s hard to organise a group of busy mums for a night away, so this trip has been a long time coming. Finally my friends and I managed to block out a weekend in our diaries for a girls-only night away in Chester. We picked the perfect weekend for it as the weather was lovely for March so we were able to stroll between shops, bars, along the walls, and along the river bank during our short time a
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: