How would you like to have your own personal travel advisor on speed dial?
I’ve had a passion for travel and exploring different cultures across the world for as long as I can remember. I love inspiring my customers, planning interesting itineraries, and helping them to make the most of their hard-earned holiday time.
My customers will tell you that the reason they book with me is because I care about them and their holiday. I look after all the research, planning, booking, and pre-departure preparation, removing all stress from the process, so they don't need to spend hours getting tied up in knots on the internet or queuing in a shop. All my clients need to do is look forward to putting their out of office on and getting away from it all. Whilst away I'm there for my clients at the end of a phone for anything they need.
I take personal pride in making sure every single one of my clients gets the trip they have dreamed of - whether it be relaxing in the sunshine, or an adrenaline fuelled adventure. I specialise in tailor-made itineraries – so you can have the holiday you want, designed around you. I love everything about cruising and I'm a CLIA Cruise Master- the highest accreditation in the cruise industry.
I’ve also been specially trained to understand the needs of clients with mobility or other accessibility requirements and I have the tools at my fingertips to make sure their needs are met no matter where in the world they would like to go. I believe in making travel accessible, everywhere, for everyone.
I’ve travelled extensively and have a wide range of experience to draw on to find exactly what is right for you. During 2018 I visited Krakow on a city break, enjoyed 3 cruises in Europe including a family cruise from Liverpool, experienced a wildlife safari in Kenya, spent a long weekend living in a field at a chilled out music festival in Cumbria, enjoyed a wonderful Arabian cruise, and ended the year with a trip to Rio and Salvador in Brazil. So far in 2019 I've enjoyed a lovely mini-break Tenerife and stayed on the beautiful brand new ships MSC Bellissima and Celebrity Edge, been on an adventure to Peru with G Adventures, a family adventure holiday to Morocco with Intrepid, enjoyed our annual Cumbrian music festival and visited Thailand, including a stay at the wonderful Elephant Hills luxury tented jungle camp.
So please do get in touch to arrange a time convenient to you for a phone consultation (day or evening) or if you're local we can meet for a coffee. Please do drop me an email below and don't forget to provide your phone number as I will need to call you for a chat through all you likes & dislikes before working on your travel plans!
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by P Rigby
Urmston, Manchester, 15 October 2019
Fantastic help and advice after our flight was cancelled due to Thomas Cook collapsing. Booked on another flight within a few hours all checked in with boarding passes in the post. Great service.
Sent in by N Horner
Altrincham, Cheshire, 15 October 2019
Really nice friendly personal service.
Sent in by Z Lee
Urmston, Manchester, 12 October 2019
Brilliant service and Catherine made a chore into a pleasure. Thank you so much.
Sent in by C Bailey
Stoke-on-Trent, 12 October 2019
Patient, considerate, worked hard to match a holiday to my requirements, good deal. I have already recommended Catherine to others!!
Sent in by S Sasimowicz
Chorley, Lancashire, 12 October 2019
Catherine is always a pleasure to deal with and is very patient and personal at the same time.
Sent in by P Goddard
Sale, Cheshire, 27 September 2019
Catherine provides an excellent comprehensive reliable service and always with a smile
Sent in by H Adams
Urmston, Manchester, 27 September 2019
Catherine has just organised me a trip to Brazil! I can’t wait. I’m not going to such s well known part but she has organised it perfectly so that everything flows and making my journey as easy and as comfortable as possible! Thank you Catherine for your attention...I will post another review when I am back! I would recommend anyone planning a trip to use you.
Sent in by L Bairstoo
Manchester, 27 September 2019
When you meet Catherine she instantly becomes your friend, you can trust that your holiday will have no hitches and she’ll look after you. It’s good to have the personal touch from Catherine to help you book your holiday of a lifetime, cruise or a family holiday.
Sent in by M Clegg
Urmston, 26 September 2019
Fantastic informative service right to the tiny details to ensure an amazing trip away
Sent in by S McNeill
Cheshire, 24 September 2019
Catherine provides an efficient friendly service and in conjunction with her colleagues across the globe takes care of any issue which may crop up during your holiday with no fuss at all as happened to us last year.
Sent in by B Boyd
Belfast, 24 September 2019
Catherine was sooo efficient and friendly to deal with. We had wonderful suggestions and the holiday booked within 48hrs. We are looking forward to our trip and will definitely use Catherine for our next holiday. Thank for everything Catherine.
Sent in by J Brown
Manchester, 24 September 2019
Great service thanks
Sent in by P Green
Sale, Cheshire, 16 September 2019
We have booked more than one holiday using Catherine's services and on each occasion she has responded promptly and efficiently to our requests, whether this be after the initial enquiry or when we have wanted to adjust dates, itinerary or cost. Once booked, the paperwork for the trip is handled for us, including check in for our flights. It is also comforting to know that Catherine or one of her colleagues are available to contact should something unexpected happen while we are away.
Sent in by Mike M
Cheshire, 16 September 2019
Catherine is excellent! We have just come back from amazing holiday today that she researched and booked for us. Awesome lady and the holiday couldn't of gone better. Some how Catherine got us a free room upgrade and a free lounge with drinks at the airport, what a welcome surprise! Don't hesitate to call her, stop reviewing trip advisor and let her do it all for you. Thanks Catherine, see you next year.
Sent in by J Lewis
Shropshire, 11 September 2019
Catherine was massively helpful. I wouldn’t have known where to start to organise my trip.
Sent in by Allen Reid
Cheshire, 15 August 2019
Very helpful young lady nothing seams to much for her company to solve.
Sent in by April Martin
Macclesfield, 15 August 2019
Catherine has been lovely with my 83 year old mum and I from our first point of contact. She is friendly, knowledgeable and has been prompt in responding to all our questions and requests. We are looking forward to our holiday in October - the itinerary that Catherine has provided in response to our needs looks absolutely amazing and we can't wait! We have no hesitation in recommending Catherine to our family & friends - or anyone else who wants a first class service.
Sent in by E Morrow
Rochdale, 28 July 2019
Catherine was extremely helpful arranging a fantastic holiday to Cancun and Vegas. She always considered our budget and took notice of what we were looking for in a hotel. Already looking forward to arranging our next holidays.
Sent in by W Gallagher
Manchester, 24 July 2019
Very helpful, Catherine took away all the stress of booking and everything was done for us. Highly recommend to everyone, will definitely use the service again for future holidays.
Sent in by A King
Glossop, 22 July 2019
Excellent service from Catherine Mackey as always!
Sent in by J Vincent
Cyprus, 18 July 2019
Nothing is ever too much trouble for Catherine no matter how big or small your request. Would always book with her she is so great at her job.
Sent in by F Goddard
Sale, Cheshire, 18 July 2019
Excellent friendly efficient advice and guidance in our booking.
Sent in by Jane Broughton
Urmston, Manchester , 04 June 2019
I can't recommend Catherine highly enough. She supported me throughout the planning & booking of our recent two centre holiday to Canada. She was unfailingly cheerful, approachable & knowledgeable. It meant so much to me to know there was expert backup, especially when our flight back was cancelled at short notice. She informed us promptly, calmed me down (!) and sorted everything out for us. We even got to stay in our lovely hotel rather than having to wait at the airport. I will definitely use her services again and have absolutely no hesitation in urging everyone else to do the same. Thank you, Catherine, you certainly exceeded my expectations.
Sent in by Lisa Taylor
Bolton, 05 April 2019
Catherine has booked two fabulous holidays for me now. She takes care of every detail and is extremely helpful and friendly. I wouldn’t trust my special holiday bookings with anyone else.
Sent in by Avril Povah
Altrincham, Cheshire, 31 March 2019
Catherine is a lovely, friendly Travel Counsellor; always cheerful and happy to deal with our needs in planning our long-awaited family trip to Canada. We can't wait to go and experience the Rocky Mountaineer rail journey and the cruise up to Alaska.
Sent in by Marie Fitzgibbon
Sale, Cheshire, 16 March 2019
Catherine was very professional and helpful. She updated and kept in contact with advice.
Sent in by T Fleming
Sale, Cheshire, 26 February 2019
The service l got from Catherine Mackey from Travel Counsellors was first class. She just could not do enough for me. My computer was broken so she sent me everything by post and then followed up by phoning me almost every day to make sure l understood everything. She even delivered my travel documents by hand. I would gladly recommend Catherine and Travel Counsellors to all my friends.
Sent in by J Hart
London, 03 February 2019
Dealing with Catherine was a fantastic experience and I can not recommend her enough. She went out of her way to get the trip we needed and in fine detail. I will def use her again and def recommend to all I know, in fact already posted on Facebook about how amazing it was to deal with Catherine.
Sent in by J Colohan
Bury, 30 January 2019
Whole process was very easy. Catherine looked at options to suit our requirements and came back to me very quickly. Took the hassle from me. Great service.
Sent in by T Mills
Stockport, 28 January 2019
10/10 Very helpful, encouraged me to focus on important factors to choose a holiday.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 0161 826 4970
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
25 May 2019
Absolutely GONE are the days of a cruise being an ‘old’ person’s holiday. If you love a land-based resort holiday packed with loads of activities for the children, kids’ clubs and great entertainment, then you will love a family cruise. Everything is included in your cruise fare, often even your ice creams, very much like an all-inclusive land-based holiday, but way better value for money, as not only are you able to access full on family fun on board, you will also be waking up in a new destination every day waiting to be explored! For families wanting to experience a...
27 April 2019
There is most definitely a cruise out there for everyone. If you are an adventurous traveller who is interested in exploring the world, enjoy nature, embracing new cultures, love expanding your knowledge, and sharing your experiences with like-minded people, then expedition cruising could be for you. Where expedition cruises differ from classic cruises is that they are all about the destination and exploring parts of the world that are sometimes so remote that they are only accessible by sea. The onboard experience is generally more low-key (definitely no Broadway shows or waterslides!). The ships used for expedition voyages are much smaller...
05 March 2019
The brand new MSC cruise ship Bellissima has just set sail on her maiden voyage from the UK. To celebrate the launch, I was invited on board to explore the ship’s wide range of wonderful facilities. This ship is big, accommodating over 5.5 thousand passengers – the advantage of this being the amount of space on board creatively designed to keep every single passenger happy on their cruise. From quiet spaces, to kid's spaces, an adult only spa, 12 dining venues serving food from all over the world, 20 bars and cafes, a choice of outdoor and indoor pools and breath-taking...
28 December 2018
In 2018 I’ve created some wonderful trips – including tailor-made adventures, cruises, safaris, road trips, luxury beach getaways, city breaks, honeymoons, school trips, business travel, and ending the year with lots of families enjoying the magic of Lapland. I’ve also been lucky to visit some exciting destinations - seven of these being places I’ve never been to before and one new continent – South America! January Travel Counsellors are at the forefront of making travel accessible for all. In January I completed specialist training and now have the tools at my fingertips to plan travel for anyone with simple or complex access...
27 December 2018
Here’s a brief run-down of what I’ve been up to in 2017. I’ve had a brilliant year in my first year as a Travel Counsellor getting to know some lovely new customers and I’ve had amazing opportunities to myself too – visiting 10 new countries - the most in one year since my back-packing days! January I was excited to start my Travel Counsellors journey with intensive induction training and loved learning about the amazing technology about to be at my fingertips to enable me to create tailormade itineraries for my clients. February I’ll never forget my launch day on 3rd Feb – it...
25 November 2018
I’ve got lots of families booked and getting excited for their Lapland adventures this year – and early bookings in for 2019 too! A trip to Lapland is a magical experience and not a trip that families do over and over again, unlike holidays to sunshine destinations, so I’m asked a lot about what to pack. Here are my top tips to ensure that your trip goes smoothly… • It’s essential that you have adequate insurance place so that you are fully covered from the time of booking should anything happen to prevent you from travelling. It's important that you make...
14 August 2018
I’ve just returned from a family cruise with Cruise & Maritime Voyages where we spent 12 nights sailing the ocean waves down to Gibraltar with plenty of food, drink, pool action, beach fun, jacuzzis, ice creams, family card games, entertainment and sightseeing to keep every member of the family happy. Getting to our ship was really easy as we just hopped on the train to Liverpool. Urmston, where we live, is on the direct train line to the port and it wasn’t long before we were all unpacked and settled into our home for the next 12 nights. Our outside cabins...
16 July 2018
In June this year I set off on an adventure of a lifetime with my favourite supplier of small group adventure travel, Intrepid, to explore Kenya, meet the people of Kenya, and get up close and personal with the abundant wildlife! It was a wonderful experience in so many ways. On arrival in Nairobi we started off by visiting a village where Intrepid’s charity foundation are funding projects to help the villagers alleviate poverty by helping them set up small pig farms. We were warmly welcomed by traditional singing and dancing from the village ladies, who welcomed us into their homes,...
05 July 2018
Here are my top ten reasons to start your cruise from my local cruise port of Liverpool! 1. You don’t have to spend 5 hours+ on the train, or 7 hours+ on the coach down to Southampton. From anywhere in the North West you can leave home and be sunbathing by the pool (weather permitting of course!) and sipping on your first cocktail in under 2 hours. 2. If you don’t like flying or don’t want to put yourself through the airport hassle it is a stress-free alternative AND the best bit is that there’s no maximum luggage allowance. 3. The cruise ships...
31 October 2017
With the cold weather starting to bite in the UK I was delighted to have the opportunity to visit Agadir, Morocco, at the end of October - where the weather is still sunny and warm and the beach resort of Agadir perfect for an alternative half term family getaway, some great value 5* luxury, or as a base for a more active holiday. I flew with Air Arabia who have just launched their twice weekly low cost direct route from Manchester to Agadir - increasing competition with other airlines and keeping prices competitive for travellers. The only downside, for me, of...
21 September 2017
I had a great few hours yesterday at Travel Counsellors HQ getting up to date on the latest developments happening in the largest of the United Arab Emirates, Abu Dhabi. Abu Dhabi is home to one of the best airlines in the world, Etihad, the national airline of the UAE, who offer direct flights twice daily from Manchester and three times daily from Heathrow – with a brand-new space age airport opening in 2018. The flight time from the UK is around 7 hours. Abu Dhabi offers a diverse range of attractions for visitors, depending on whether you want luxury, family fun,...
31 August 2017
In August I was invited to Liverpool to visit Holland America’s ship, Ms Zuiderdam, which is one of their Vista Class cruise ships, so called because of the amount of glass used around the ship which means the majority of the staterooms on board have ocean views or balconies. There are four ships in this class which are all named after points of the compass (in Dutch) – the others being Noordam, Oosterdam and Westerdam. The mid-sized Vista Class ships carry around 2,000 passengers. Holland America is an American owned cruise line, so named as it originally operated as a shipping,...
21 July 2017
I recently visited visit Fred Olsen’s ship Boudicca in Liverpool, where she sets off on many of her summer voyages from this handy port - perfect for North West based cruise lovers, or a great place from which to give ocean cruising a try without the hassle of a long flight or drive. Fred Olsen is a family owned cruise company with 4 ships that sail the world – Boudicca, Black Watch, Braemar and Balmoral. One of the main differences between Fred Olsen and other cruise companies is that their fleet is made up of small ships, which has the benefit...
27 June 2017
This week I’ve been lucky to have the opportunity to visit the Ms Magellan ship while she was docked in Liverpool prior to departure on an 11-night voyage to Spain, Portugal, France and Gibraltar. The Ms Magellan and sister ship the Marco Polo often sail from Liverpool to these and various other destinations including Canada, Ireland, Fjordland, Iceland, the Scottish Isles and the British Isles. Liverpool Port is really easy to find and parking is easy too and only a short walk across the road to the cruise terminal. The famous Liver Buildings look down over the terminal and would be...
11 March 2017
It’s hard to organise a group of busy mums for a night away, so this trip has been a long time coming. Finally my friends and I managed to block out a weekend in our diaries for a girls-only night away in Chester. We picked the perfect weekend for it as the weather was lovely for March so we were able to stroll between shops, bars, along the walls, and along the river bank during our short time away from our usually action-packed weekends full of ferrying the kids all over the place. We picked Chester, having been there before...