Sarah Martin

I'm based in

Dinas Powys

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

From the first hello to your return home, I'm here to look after you

Hello, thanks for taking the time to visit my webpage. If you are looking for a friendly, experienced travel professional to guide you in creating the perfect trip, you are in exactly the right place.

I have been a Travel Counsellor since 2012 but my love for travel goes back much further. My first big backpacking adventure was in my early 20s, exploring the West Coast and Mid-West USA during my university summer break. After graduating, I had a gap year working and travelling across Australia and New Zealand, and with a yearning to travel more, working in the travel industry felt like an obvious choice. Fast forward 30 years or so and I still love exploring new countries and destinations: the different sounds, smells, culture and food are fascinating. Travel rarely fails to put a smile on my face. Planning a new trip is the start of the fun, and it's a privilege to be able to inspire and help so many others find their next perfect trip. It's nearly as good as getting away myself... nearly!

I have been very fortunate to have visited over 40 countries across six continents. My travels have extended to the following countries so far, but don't worry if your destination isn't listed. I'm well informed about many more, and if there's something I don't know, the incredible Travel Counsellors' community and specialised travel partners will be able to fill any gaps.

* Australia * New Zealand * Fiji * Thailand * Malaysia * Cambodia * Indonesia * Singapore * Hong Kong * Japan *
* USA * Mexico * Belize * Costa Rica * Guatemala * Cuba * St Lucia * Antigua * Dominican Republic *
* Europe * Morocco * Egypt * Jordan * Kenya * Uganda * South Africa * Namibia * Mauritius * Maldives * Seychelles * Sri Lanka * India *

Choosing me as your personal Travel Counsellor means you have one dedicated point of contact who will really get to know you, your travel style and what matters most to you. Whether you're looking for a multi-centre adventure, a well‑earned beach escape, a special celebration, or an important business trip, your needs and peace of mind are always my priority.

Travel should be enjoyable from the moment you start planning; my job is to take away any stress and bring ideas, reassurance and personal touches that make all the difference. I use my experience and knowledge to design trips that feel truly “you”, whether that means thoughtful little details, carefully chosen hotels or smooth, seamless arrangements from start to finish.

Travel Counsellors provides the reassurance of 24/7 Duty Office support, so you are never alone when you travel, and all bookings are 100% financially protected for complete peace of mind.

I would love to help you with your next trip and become your go‑to person for all things travel. I look forward to hearing from you.

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Explore my guides and blogs

Slovenia:  Step into a fairytale

Slovenia: Step into a fairytale

As one of Europe’s smaller countries, you could be forgiven for thinking it’s best to zip through Slovenia in just a few days and many tour operators design trips doing just that. With charming rustic culture and an abundance of natural treasures on offer, I recommend finding the time to stay longer - you won't regret it. The capital, Ljubljana (lyoob-lyah-nah), makes a great starting point what

18 Sept 2023 6   min read

Pura Vida in Costa Rica

Pura Vida in Costa Rica

As a Travel Agent I’m often asked my favourite holiday destination and it’s a question I always struggle to answer. I’m lucky to have been to many lovely places so it’s impossible to choose just one, but more importantly many of my favourite holiday memories involve specific people or events, so while the destination is important it’s not always the key to a great holiday. With that said, a holi

18 May 2022 5   min read

A quick taste of Croatia’s Dalmatian Coast:  Omis and Trogir

A quick taste of Croatia’s Dalmatian Coast: Omis and Trogir

Lonely Planet writes: “The legendary pirates' lair of Omiš has one of the most dramatic locations of any town on the Dalmatian coast. Situated at the mouth of the Cetina River, at the end of a picturesque canyon, it's backed by sheer walls of mottled grey rock topped with craggy peaks.” With such a great review and knowing Omis is less than two hours drive from Split airport, I couldn’t resist in

26 Aug 2021 4   min read

I'm still standing

I'm still standing

I hope you are keeping well. To say we’re living through strange times would be somewhat of an understatement! As the world slowly re-opens, I thought I would take the opportunity for a quick catch up and update. The last time I was in touch en masse was to share my Siena travel blog – well, hasn’t a lot changed since then? Please read on for my account of how lockdown has been for me and how T

14 Jul 2020 5   min read

A weekend in Siena, Tuscany

A weekend in Siena, Tuscany

With beautiful piazzas, historical monuments and a wide selection of restaurants, bars and cafes, and just two hours by train from Pisa Airport (at an affordable EUR15 each way), Siena is an ideal choice for a weekend getaway Our early afternoon arrival at Pisa allowed time for a quick detour to visit the famous tower (and to attempt and fail badly at the classic leaning stance photo!). Beauti

05 Mar 2020 3   min read

Luxury aboard Regent Seven Seas Splendor

Luxury aboard Regent Seven Seas Splendor

On Friday 31 January 2020 Regent Seven Seas’ brand new, ultra-luxury Seven Seas Splendor took to the high seas for the very first time and I was incredibly privileged to be one of the lucky few on board. Regent represents absolute luxury at sea and that’s exactly what we were treated to throughout our stay. All suites are spacious with good-sized balcony, walk in wardrobe, double vanity bath

11 Feb 2020 4   min read

Iceland is breathtaking

Iceland is breathtaking

When I mentioned I was heading to Iceland last week, most people wished me luck with seeing the Northern Lights, and the tour I was joining was called “Northern Lights Escape” – when did Iceland become all about the lights, I wonder? Don’t get me wrong, the lights are incredible if you’re lucky enough to experience them but in my humble opinion if you’re only going to Iceland to see the lights, yo

09 Dec 2019 3   min read

The Big Easy

The Big Easy

New Orleans in July is hot and humid, so it’s best to make like a local and take it slow! The people are just one of the things that makes the Big Easy the fabulous destination it is. You’ll find smiles a plenty, wonderful story-telling and plenty of laughter everywhere you go. This trip was just a taster at four nights, but I loved every minute and we packed in plenty. With a direct service fr

14 Jan 2019 5   min read

That time I met Santa

That time I met Santa

Lapland in December is just beautiful. There wasn't as much snow as there would usually be at this time of year but there was still enough to create picture postcard views at every turn - frozen lakes, snow dusted trees and crisp landscapes. The short daylight hours and low light make for the most incredible sunrises and sunsets, with stunning colours - gorgeous! The small alpine town of Levi

14 Jan 2019 2   min read

Arctic Highlights with Hurtigruten Cruises

Arctic Highlights with Hurtigruten Cruises

The incredible spectacle of the Northern Lights dancing around the sky has been high on my wish list for some time so I snapped up the chance of a place on a Hurtigruten Seminar at Sea. Along with the incredible opportunity to see the Lights I would enjoy a taster of Norway’s beautiful coastline and learn more about the Hurtigruten product. Alongside operating as a daily ferry and freight ship

01 Sept 2017 5   min read

Switzerland - Andermatt and Lake Lucerne

Switzerland - Andermatt and Lake Lucerne

My lovely mum celebrated her 80th birthday earlier this year and we wanted to round off the celebrations with a weekend away. I’ve inherited her love of nature’s scenery so the Swiss Alps were our choice. Having stayed at Chedi Chiang Mai (now Anantara) and visited Chedi Muscat, I was confident Chedi Andermatt would be just the treat we were after and it more than matched expectations. At the

28 Jun 2017 3   min read

Marrakech and Essaouira

Marrakech and Essaouira

My previous visit to Marrakech included a lot of eating (I do love a tagine!), enthusiastic bartering and shopping within the souks, a fair bit of getting lost within the winding alleys of said souks, and a spot of sightseeing in and around the walled city of the Medina. I had such a lovely time that I promised I would be back, and I was lucky enough to return this year. The Moroccan Tourist

04 May 2017 5   min read

Guatemala: Antigua and Volcan Acatenango

Guatemala: Antigua and Volcan Acatenango

Guatemala is a beautiful country and these pictures of Antigua City and Volcan Acatenango are from the first week of my holiday. Hiking the latter was so very hard but with the reward of Volcan Fuego erupting next door it was worth all the pain! There are no direct flights to Guatemala from the UK so we connected via Atlanta to Guatemala City with Virgin and Delta. An hour's shuttle on arrival

22 Mar 2016 4   min read

Lakes and Mountains - One Woman and a Dog

Lakes and Mountains - One Woman and a Dog

A promised visit to a friend living near Edinburgh gave me a good excuse to see a bit of Scotland having never been before, and a chance to stop off at the Lake District to break the long drive. Having had a bit of a wash out summer so far, the thought of camping was a little daunting, but thankfully the British weather held up for the most part and it was a fabulous trip. It's sometimes easy to

21 Aug 2015 4   min read

Southern Cypriot Charms

Southern Cypriot Charms

Southern Cypriot Charms with Cyprus Tourism Cyprus Tourism were keen to prove on this trip that there is more to Cyprus than lazy sun-drenched beaches and I’m pleased to report they succeeded! In fact, Cyprus is brimming with history and culture, stunning landscapes and coastal scenery, delicious culinary delights and friendly and hospitable locals everywhere you go. We had three bases for

23 Jun 2015 5   min read

A Ski Taster

A Ski Taster

I first tried skiing in my early 20s and I loved it - but I was pretty rubbish! Naturally a wimp, it took me a long time to feel comfortable sliding on two planks and progress was slow. I’ve toyed with the idea of skiing trips since, but the potential cost combined with the thought of starting from scratch has held me back. When an opportunity arose to sample a Mark Warner “Learn to Ski” holida

08 Dec 2014 2   min read

A Taste of the Mediterranean aboard Celebrity Infinity

A Taste of the Mediterranean aboard Celebrity Infinity

My first cruise, and what a fabulous experience Celebrity provided! I was lucky to be one of twenty Travel Counsellors invited to enjoy the first half of Celebrity’s 12 night Mediterranean Cruise. Alongside the chance to enjoy the facilities of this lovely ship, with stops in Le Havre and La Rochelle, Celebrity provided an On Board Seminar with training exercises most days offering us a full

01 Oct 2014 2   min read

Marrakech and the High Atlas

Marrakech and the High Atlas

After a night in Marrakech I joined an Exodus small group tour (Atlas Panorama) and headed for the hills! This part of romantic Morocco is the ideal place to get away from it all. Hidden deep in the High Atlas Mountains are the crumbling remains of the great fortress-palace of Telouet, where we stopped for the most delicious tagine lunch. No time for a siesta, we continued our drive through t

09 Aug 2014 2   min read

Thai beaches

Thai beaches

A relaxing break in the sun before the hustle and bustle of Christmas was just what the doctor ordered. Shame no-one got the message about the sun! A late southern monsoon hit Thailand for almost the duration of my trip but I'm happy to report spirits weren't dampened too much - massages, great food and a few sundowners definitely helped! I had visited Bangkok, Chiang Mai and the Eastern islan

06 Mar 2014 4   min read

Five days in Antigua

Five days in Antigua

From Dom Rep to Antigua for a contrasting experience of the Caribbean. Where Dom Rep had more of a Spanish feel, the British influence is all around in Antigua. Antigua is also one of the Caribbean's smaller islands and it feels like everyone knows everyone here. With its economy so reliant on tourism you can be sure you'll be well looked after, albeit in Caribbean time! The island itself

17 Sept 2012 2   min read

Four days in Dominican Republic

Four days in Dominican Republic

Just a quick working visit but we certainly packed a lot in! We visited plenty of hotels, mainly larger resorts with lots of activities available, lovely palm fringed beaches and all inclusive deals to tempt you to stay put for the duration of your stay. The food wasn't great but for location and value for money, you can't go far wrong. It's worth forcing yourself off that sun lounger to leav

02 Jul 2012 2   min read

Kota Kinabalu - Shangri La Rasa Ria

Kota Kinabalu - Shangri La Rasa Ria

After trekking through the jungle of Sarawak for a fortnight, a little R&R was needed! A stay at the Shangri La Rasa Ria was just what the doctor ordered. The Shangri-La Rasa Ria is an exclusive resort set on Pantai Dalit beach, surrounded by 400 acres of lush tropical vegetation and its location ensures you retain a feeling of where you are, albeit with the advantages of the numerous facili

24 Jan 2012 1   min read

Discovering Sarawak

Discovering Sarawak

I love Borneo! Split into two areas: Sabah and Sarawak, with Brunei in between, Borneo is a part of Malaysia that focuses on wildlife and nature in its many national parks, offering beautiful beaches and an opportunity to relax. The people are lovely, the scenery is beautiful and nature is all around you. After a wonderful trip to Sabah in 2003, I couldn't resist the temptation to go back

24 Jan 2012 2   min read

Lovely St Lucia

Lovely St Lucia

A lovely week of rest and relaxation. I arrived in style, taking a helicopter transfer to the North of the island before a short road transfer to the BodyHoliday Le Sport, home for the next five days. If budget allows I would highly recommend cutting your journey time with a helicopter transfer. The views are spectacular, the ride's exhilarating and it's the perfect pick me up after an exha

24 Jan 2012 2   min read

What my customers say

My family and myself have used the services of Sarah a few times and found great satisfaction and appreciation on every holiday that has been organised by her. A friendly attitude and attention to detail has given us the holidays we can treasure and remember. Using a travel counsellor certainly takes the strain of arranging and booking holidays, making it so much easier. Thank-you Sarah.

Lynne Williams

Dinas Powys

We very much enjoyed being looked after by Sarah and benefited both from her advice and her legwork to book our various excursions. A few things went slightly wrong but they were not Sarah's fault and she immediately put them right again with very little inconvenience to us.

John Dear

Sevenoaks

We've had several wonderful holidays organised by Sarah. Our 40th birthday trip to China and Japan was great. Every time Sarah had a question or encountered a problem, she already had three solutions in mind, we just had to pick the one we wanted. We had a trip to Oslo where the accommodation we picked did not have flats with the combinations of beds we had been promised- she fixed it. On the way back from that trip, Heathrow was closed due to ice and the plane was cancelled. She booked us on a new plane immediately and even fixed that when the new plane was cancelled in the early hours of the morning. We've just booked a trip to New Zealand and the things she suggested doing sound amazing. So Sarah is great at organising and planning holidays, but also fixing the things that go wrong, so you can enjoy your holiday with the minimum of stress.

Rachel Thomas

Upplands Väsby, Sweden

Makes the holiday experience easy from start to finish and finds the right fit for what I am looking for . Highly recommend!

Sharon Millar

Cardigan

I have and will continue to recommend Sarah Martin to family, friends and acquaintances. She has arranged many holidays for us and has always managed to create an unforgettable experience which meets our needs perfectly.

Fran Griffiths

Cardiff

Excellent speedy responses to any queries. Very pleased with the service that Sarah is providing. Would not hesitate to recommend her, have already spoken highly of her to friends and family.

Jan H

Penarth

I have had the most wonderful experiences with travel counsellors. Our agent we use is Sarah Martin, she is so helpful and goes out her way to make sure your trip is tailored to you. She makes everything work to your budget with flights, transfers, hotels and excursions. She is available to help even when you’re on holiday. One of our return flights was departing early at late notice and she made sure we was updated and made sure our transfer to the airport was on time.( With time difference this was the middle of the night for her) I would recommend Sarah Martin to everyone and looking forward to our next trip booked for December.

Leanne C

Surrey

This is the 2nd time of using Sarah for a once in a lifetime holiday. 1st was 10 years ago to Australia and now a booking for New Zealand. She is very knowledgeable, approachable and listens to what what you want. We would use her again and highly recommend.

Jayne Andrews

Saundersfoot

Sarah is always very happy to help with any requests. She is knowledgeable and provides guidance and suggestions to ensure we book the right trip to meet our requirements

Ceri Davies

Pontypridd

Sarah’s knowledge and insight are invaluable when booking a special trip. I really value her advice and assistance and have been recommending her to friends and family for many many years.

Lowri Phillips

Penarth

Sarah listened to all our requirements added some further ideas and a few personal tours and tailored our holiday to suit us and without any hassle for ourselves. Sarah made booking the holiday very easy and a pleasure to deal with. The app is very user friendly and gives a huge insight into what to expect when on holiday and a bonus that all the documents are in one place.

Paul Gathergood

Dinas Powys

Thank you so much for booking all of this for us and it really didn’t disappoint!!! It really was a holiday of a lifetime and something we will remember for ever. I keep remembering things we did and saw ??

Helen Hayes

Dinas Powys

Nothing is too much trouble and Sarah is SO patient and helpful !!!

Mr Baxter

Penarth

Sarah was very helpful and made booking my holiday much easier and more enjoyable than normal. I would highly recommend to friends.

Luke Llewellyn-Davis

Rhoose

A breath of fresh air. Having previously been dealing with tour operators myself, going through Sarah has made things completely stress free. Thank you.

Sara Johnson

Newbury

Very helpful and informative service! Sarah was brilliant, made the process easy!

Max Harding

Cardiff

Sarah took time to listen to our thoughts and aims on holiday locations and costings. She has crafted two holidays for us (yet to be taken) which seem to address all our wishes for a great holiday. She has responded in a timely fashion to emails and phone calls and was totally 'on top' of the situation when flights were changed at short notice.

Gwen Porter

Norwich

Sarah was my hero! I was introduced to Sarah through a mutual friend and had a 30 minute conversation where Sarah asked all the right questions and then worked her magic. In a very short period of time she sorted my entire 4 week trip to Asia including flights, accommodations and tours. Everything was seamless and explained so clearly and I feel so organised to go away. I cannot wait to travel and thank you Sarah for all your wonderful help!

Nyha Pasha

Barking

A truly personal service, great diligence and research, always responds swiftly.

Valerie Carter

Penarth

We missed a flight to Oslo and were facing going home. Sarah was exceptional and amazing, she was able to move our booking to another flight that day, which was not a simple task. Over several calls, she patiently kept us in touch with what she was doing and made us aware of possible risks. She was great. She saved our holiday.

Andrew Lloyd

Eastbourne

Always responsive, reliable and professional. Personalised service.

Suzanne Clifton

Dinas Powys

Sarah is absolutely brilliant at what she does and has always worked hard to help and make our holidays special.

Emma Blessley

Guildford

We can't speak highly enough of our Travel Counsellor Sarah Martin. She was recommended by a colleague who had booked a family trip to New Zealand with her, so we decided to do the same. Sarah was very generous with advice and tips when we first started planning our trip. We felt very confident in her advice and arranged everything with her, apart from some of our accommodation (we were a party of 9 so opted for a couple of house rentals). We were provided with all the information we needed in good time and everything Sarah arranged was faultless. Sarah was particularly helpful when one of our party experienced a medical issue with a few weeks to go, which meant she required oxygen for the flights. Sarah offered to contact the airline immediately and helped to get answers quickly. Her support helped to alleviate some of the stress and the flights went without a hitch.

Louise Day

Pontypool

Sarah understood what we wanted and was able to give ideas that helped us decide on an anniversary break.

Denise Coates

London

I have recommended Sarah Martin to several of my friends and family.She was recommended to me by a trusted friend and she has since arranged some wonderful holidays for us in Europe, North America and Iceland. This year she has planned a long-awaited trip to Eire for us. We are really looking forward to it. I’d like to add that, as a person with reduced mobility, Sarah has always ensured that my scooter can be accommodated and that the hotels are fully accessible to me. I wouldn’t attempt to plan a holiday without her knowledge and expertise. Sarah always ‘goes the extra mile’.

Fran Griffiths

Cardiff

Sarah was wonderful as usual and particularly patient when I mixed up the dates of our holiday. I continue to widely recommend her.

Paula Dear

Cardiff

In 2018 Sarah Martin organised our wedding in Finland for us and 20 guests and to say it was magical is no understatement. The igloo venue, the wedding reception, accommodation and all the activities pre planned for everyone went like clockwork and surpassed everyone's expectations! So now we have planned a 16 day Deep South road trip, and yet again Sarah has delivered with the various accommodations and excursions to our specification together with lots of advice and suggestions while we are there. I can't wait to go now. Thank you!

Helen Hayes

Dinas Powys

Sarah is absolutely brilliant at what she does and has always worked hard to help and make our holidays special.

Emma Blessley

Guildford

Sarah booked an amazing trip to Iceland for us. She planned the trip extremely well and was always very good at communicating with us. I would highly recommend and would book with her again.

Emma Lawrence

Cardiff

Sarah has been outstanding at helping and booking our trip away. Priceless knowledge and advice every step of the way has really saved us a lot of time and energy.

Patrick Goddard

Penarth

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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029 2000 7540

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Finding your match...

Every unforgettable journey starts with the right person by your side.