Welcome to my webpage.
My name is Lucy and this year I am really excited because I have just celebrated working 30 years in the leisure industry selling travel. As you can imagine I have seen a lot of interesting changes since I first started as a trainee with Pickford’s Travel back in 1988! Time flies and I cannot believe that I have been working as a travel agent all my working life.
I pride myself on attention to detail and I thrive on offering an extremely high level of customer service. I have built my business by relying on my customers to refer me to their friends and family - and since I became a Travel Counsellor in 2007, my business has grown substantially.
Who doesn’t love to take a holiday?
I have been very lucky to travel the world and my favourite destinations include Dubai, the Maldives, the Seychelles, Borneo, Thailand, the Greek islands and Melbourne, Australia. I’ve love shopping until my feet ached in New York and I've waited patiently in Kenya to spot the baby elephants! I also have a passion for cruising and can share my ship-life experiences with you too; if you haven’t tried cruising before why not treat yourself to a taster cruise – usually two nights - on some of the world’s best cruise liners?
If you celebrating something special, why not make it a truly memorable occasion by asking me to organise your plans - whether it be a family gathering at a UK hotel, or a special birthday treat, I can help you. Let me share my experience, ideas and suggestions with you and together we can plan your special event.
I have access to over 3,000 suppliers which means I can tailor make exactly the right holiday for you at a competitive price. We also have our own unique and state-of-the-art dynamic packaging computer system, which means that I can compare travel options for specific dates in a matter of minutes.
So don’t get frustrated trawling though websites looking for your own holidays, let me do the hunting for you (at no extra cost to you either). I can suggest ideas for you, that the internet definitely won't! I just need your preferred holiday dates and then I can get started!
I look forward to hearing from you, best wishes and happy travelling!
P.S. Please take a look at my testimonials below - these have been written by clients who have used me to arrange their travel plans.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
02 September 2019
As I write this, I am on my way home from the exciting city of Barcelona, where I have been lucky enough to stay for two days whilst visiting Celebrity Cruise Lines' brand new ship, ‘The Edge’ (launched May 2019). My goodness, visiting this wonderful floating beauty definitely exceeded all of my expectations. Having cruised many times and seen plenty of beautiful ships during my 30 years as a travel agent, (I started young at the age of 15) - I thought that I knew what I was should expect to see. I was very wrong but really impressed...
02 November 2018
If ever there was a destination that is forever changing and developing, it’s Dubai! My first visit to this fast-paced and dare I say it, “extravagant” destination was back in 1999; when one line of hotels ran along the beach and all that was behind these hotels was the desert! Since 1999 I have now visited a further 3 times. Now buildings have appeared in front of (and behind) these original hotels that I saw back in the late 90s. The beachfront along “jbr” (Jumeriah Beach Residence) has been extremely nicely finished with a “walk” that leads from one end to the...
17 October 2018
This month I have enjoyed a fantastic evening hosted by Emirates Airlines - viewing their amazing A380 aircraft which flies twice daily to Dubai (and beyond!) from my local Airport; Birmingham. The aircraft-type occasionally gets swapped, and on the evening of my visit, instead of it being the usual ‘2 class’ A380 it was the ‘3 class’ A380 and so we were extremely lucky to able to view the first-class suites, as well as business class and economy seating. Usually only the ‘2 class’ A380 operates in and out of Birmingham Airport. For any plane geek (like me!) these A380 aircraft are...
06 April 2018
April 2018 I have just returned from a wonderful long weekend away in sunny Prague with my youngest son. We thoroughly enjoyed our three nights spent exploring this historic city with its cobbled pavements, churches galore, beautiful 12th-century squares with buildings that look so perfect they have been painted for a Disney fairy-tale! Getting there; It's reasonable! Yes, compared to the usual favourites for a city break - such as Paris, Venice and Amsterdam, Prague will be a snip of the cost! The flights are easy (only a two-hour duration) and making it even easier we have private transfers to meet us on...
22 October 2016
Having travelled to Thailand over 25 years ago during my early life as a travel agent, I have been keen to return probably ever since I arrived back! The friendliness of the people, the beaches, the food and buzz of another land has had me itching to revisit for some time. For October 2016 we decided to rebook - and spend half-term in Phuket as a family. Phuket is an island about an hour's flight south of Bangkok. Having never visited Phuket before, I wasn't quite sure what to expect. I knew it would be far more commercialised than the...
08 October 2016
The reason was my mum's 70th birthday treat, but who really needs an excuse for a weekend away ? My 'weekend' was actually 24 hours. Which started on Saturday morning with an early start at Birmingham airport .. but after less than an hour's flight, we'd landed into a new world of beautiful buildings, haggis, shortbread biscuits, bagpipes and tartan! We were also surprised to be greeted by some October sunshine! The new tram link (which opened in 2014) runs from Edinburgh airport straight into city centre and is both easy and convenient. The 'station' (small double platform & with...
29 May 2015
We wanted some May sunshine and we weren’t disappointed. This is what I would describe as a really ‘easy’ holiday destination. With a choice of nice ‘day-time-flights’ departing most local airports, (we flew from Birmingham) travelling to the Algarve these days is very simple! With Portugal (the Algarve) I can even package up breaks for shorter durations. The minimum I would probably suggest would be 4 nights – but it’s definitely a place where you could take a short break, find the sunshine & recharge your batteries. My family and I stayed for 6 nights; which meant we missed the manic “half-term...
26 November 2012
I have just returned from an extremely relaxing holiday with my family, where we cruised the Thames from Benson in Oxfordshire to Windsor in Berkshire, and back again. By road (on a good day) this journey would take less than an hour but by river, negotiating the locks, it took us a wonderful six nights. The pace of the river is about five mph and as it meanders its way through pretty countryside and English towns you soon relax and realise that you can be in no hurry! A far cry from our busy life at home,...
10 February 2012
I have just returned from a wonderful week’s holiday in the ski resort called Zell am See in the Austrian Tyrol. The resort or small town of Zell am See is located on the shores of Lake Zell – this location I would imagine would be a photographer’s dream destination with snowy mountains that meet the frozen lake, and traditional Austrian Houses with their snowy pitch roofs, and ornate wooden balconies also capped in snow. Zell am See is great for winter-sports and would suit complete beginners through to experienced skiers who enjoy the thrill of a black run. There are...
19 December 2011
I decided that this year was the year that I should take my boys to Lapland to see the REAL Father Christmas - there was no deliberation for me. . . Having booked so many clients to Lapland over many years as a travel agent, I knew that this year was to be our time to go! It really is a once in a life-time experience, so choosing which company to travel with and making sure of what is included is all very important. I opted for the day-trip although 2, and 3 night trips are available. Yes, it IS...
22 October 2010
This was my third time cruising in the Caribbean and our 2nd time cruising this region with our children in tow. We chose NCLs brand new ship the EPIC purely because of its "Aqua Park" with three slides, including the famous EPIC PLUNGE. I can only liken the Epic Plunge to a huge plug hole that you whizz down whilst sitting perched inside an inflatable ring! Our children were not disappointed and were very happy to spend much of their time in this area of the ship. The sundeck is not all about the Epic Plunge and water slides, you...
08 August 2009
This year we decided to head for the Channel Islands –hoping for some more guaranteed sunshine! We were not disappointed…. It certainly is a very much underrated destination. Quietly nestled only 3 hours on the fast ferry from Poole, it’s an easy-to-reach holiday option. There are also flights from the majority of regional airports. We decided to take the fast catamaran car ferry which leaves from Poole, and arrived late afternoon in glorious sunshine. St Peter Port (Guernsey’s Capital) is a busy port and harbour, with some wonderful restaurants and shops to seek out. The narrow streets are fun to explore,...
23 May 2009
This half term (May 2009) we were again drawn to cruising …in actual fact we had booked this cruise quite a few months in advance – as half-terms and school holiday dates are always the first cruise dates to fill up! So we had plenty of time to look forward to travelling, and we certainly weren’t disappointed. We have cruised many times before, but this time we were in for a very special treat – the world’s largest cruise ship to date. The Independence of the Seas (Royal Caribbean Cruise Lines) is a beautiful floating hotel and has whopping...
20 December 2008
Having never been away at Christmas as a complete family, I have to admit that we did feel a little bit anxious about this venture! Our criteria of wanting the whole family to be together for Christmas 2008, (7 adults and 5 young children in total) meant that hiring a holiday cottage seemed the perfect solution. However, even the catering for persons with different dietary requirements went smoothly. “Woodside” is a beautiful 4 star family home, with plenty of character, located in a quiet area of the Derbyshire Hills in Matlock. It had been the family home of...
08 August 2008
Having cruised many times before, we decided that we’d like to try Norwegian Cruise Lines and see how they compare to the likes of P&O and Royal Caribbean Cruise Lines – who we usually favour. I spotted that NCL were offering one of their infamous taster cruises in August – and I decided to book it for the family – my husband and I, and our two little boys. I have to say that we were extremely impressed from the outset. Our ship “Norwegian Jewel” was docked in Dover, and this newish Terminal is modern and comfortable. From the parking...
23 May 2008
For some reason, I have always fancied Ireland, but never got round to going! It certainly is a hidden gem, with from what I can understand, the only thing holding people back from choosing this beautiful Country for a holiday or short break is its weather! So I am saying to you, please don’t let the weather hold you back from visiting this wonderful country, and its beautiful coastlines. It really has so much to offer. Now the year 2008 is never going to ever win any awards for great sunny weather. But somehow we did manage to find...
07 February 2008
Anyone who has not experienced the joy of a ski resort should try it (and the skiing!) as it really is something different to anything you will have experienced. The scenery is breathtaking, the clear sunny skies unexpected, and the atmosphere wonderful. We have fallen in love with Les Menuires – a resort in the French Alps close to Trois Valleys. We have good friends of ours who own an apartment in this resort – which is where we stay. The “resort” is modern, but still has charm. All the facilities, ski school, lifts, restaurants and bars, are all...
Sent in by K H
Binley Woods, 30 November 2018
I'd like to say a huge thank you to Lucy for organising our trip to New York. We had an amazing time. Right from the beginning you were so helpful and nothing was too much trouble. All the arrangements were excellent from the flights, the accommodation, the advice and the travel wallet which was provided with all our travel information. You had even filled in our luggage tags for us which was so kind. I have already recommended you to my friends and family. Thanks again for a great service and wonderfully organised trip
Sent in by H P
Rugby, Warwickshire, 28 November 2018
We wanted a summer holiday to celebrate a big birthday and were after something a bit different to the standard holiday package. We gave Lucy our brief and she very quickly found exactly what we were looking for and within budget. In the disbelief that it could be that easy, we asked Lucy to find a couple of alternative holidays so that we could see what other options were available to us. Lucy got straight on the case and found some more options but they weren't as on the mark as the first holiday she'd found us. Lucy found flights that fitted within the dates that we were able to travel so we went ahead with the booking. Lucy took care of all the details from start to finish. We had some concerns with having to fly Ryanair, some friends had flown a couple of months previously with Ryanair, they were unable to get seats together and their 9 year old child was expected to sit on their own. I told Lucy about my fears and she did online check-in on our behalf as soon as she was able to and managed to book us seats together on both flights. A couple of weeks before we were due to travel, Lucy sent us a travel pack which included our boarding passes, the booking confirmation and information about our transfers and the accommodation. She'd even written out all of our luggage labels! Needless to say we had an amazing holiday, it was everything we had hoped that it would be. Lucy even recommended a restaurant in the neighbouring resort where she had previously holidayed. We went there one evening, had a delicious meal and explored the local area. Lucy made this holiday the easiest travel and I'm in no doubt that we will be calling on her services again in the future....
Sent in by J T
Wolston Warwickshire, 19 November 2018
I would highly recommend Lucy at Travel Counsellors! My sister and I wanted to travel to New York that was all we knew, we didn’t know where we just wanted to be there! Lucy sent us details of flights, different hotels in different areas, spent countless evenings talking through the benefits of different areas and answering my many questions.. she was very patient also when I constantly changed my mine! When everything was booked she still offered other services like the New York Pass and transfers even lending us her own guide book when New York Pass stopped giving them out. Our tickets were delivered to us by hand in a wallet with our luggage labels already written and when we arrived at our amazing hotel The Parker New York, we had been assigned a room overlooking Central Park, just as she had asked. Lucy goes over and above and I would recommend her to anyone particularly one as fussy as me.
Sent in by S B
Warwickshire, 16 November 2018
I just wanted to let you know how much I appreciate all the trouble you have gone to over the past eight years in making sure my holidays are perfect and in ensuring all goes smoothly. You have always managed to organise the best possible flights and accommodation for a variety of destinations, and it is very reassuring to know that should anything go wrong - touch wood, so far, it hasn't! - you would be there to sort it. That hotel in Reykjavik and also the one in Stockholm could not have been more ideal for us - perfect choices. You are always very patient with me while we try and find the ideal flights for me when I go to Australia to see the family. You always end up with a good deal, including, importantly, the right seating for me. I often recommend you to friends as you offer an excellent, personal service with reasonable prices and lots of peace of mind. With best wishes
Sent in by J B
Coventry, 16 November 2018
I have been just reminiscing on the enjoyable holiday with photographs I had in Michigan recently and thinking how fortunate I was to be introduced to Lucy Morgans (by a friend who has used Lucy's services travelling annually to Australia with stop-offs en route, for many years) to arrange the journey with assistance, which entailed me needing advice for my journey throughout, owing to my age & a knee problem. All sorted satisfactorily. As an 81 year old widow I needed assistance throughout my journey with a flight change at Frankfurt, this was successfully carried out as with at all airport terminals, also very suitable seating at front of aircraft. Also I have another problem, that of being hard of hearing, so all our correspondence was carried out either by text or e-mail with no restriction of what time or day I was able to contact Lucy, with instant replies. My PC skills are not too good also. I was amazed at the patience that Lucy showed to me. She even welcomed me home with the kind gesture of a little card, which I liked. I just wish I was able to travel more to use Lucy's services, in the meantime I can recommend her services with confidence. The experience being most satisfactory & reliable.
Sent in by S O
Rugby Warwickshire, 16 November 2018
We had a lovely family holiday in Portugal this summer. The resort was very attractive, set in really nice gardens and with three lovely pools. There was never any problem getting a sunbed and we used the leisure club to play tennis and for the sauna and steam room. We all enjoyed the all inclusive meals and of course the cocktails. There was plenty of variety and special food events such as the BBQ and paella evening. Our two bedroomed apartment had a patio and sun beds looking out onto the gardens which was really nice. Lucy found the holiday for us and organised everything with no fuss which was great.
Sent in by J C
West Midlands, 16 November 2018
I booked a holiday with Lucy this year after being recommended. I found her very helpful and she went out of her way to make sure I got everything I asked for. The holiday flight, transfer and apartment were great. I would highly recommend Lucy
Sent in by & Mrs B
Kent, 25 August 2015
We have recently returned from a wonderful holiday to the U.S. and would like to say a huge thank you to Lucy for being so efficient and ensuring everything was perfectly organised and stress free. We stayed in New Hampshire, Boston and New York, the accommodation found by Lucy in each location was fantastic and she was able to pre-book tickets for several activities before we left. This is the fourth holiday she has arranged for us, with another one booked, and her advice and attention to detail each time has been invaluable. Thank you Lucy. Thank you again, it really was fantastic
Sent in by C R
Hampshire, 25 August 2015
First day back in the office for us all today and just wanted to say a massive thank you for organising a great trip! We were treated like royalty in Lima with champers on arrival and a massive suite! The Inca trail was amazing and beat Maccu Picchu itself for all of us. Everything on the tour seemed to be well organised, friendly staff who looked after the porters and us very well. Definitely a once in a lifetime trip and thank you again for making every step so simple and smooth for us! Looking forward to next trip - Vegas!!
Sent in by M H
Warwickshire, 09 June 2015
Just wanted to thank you for arranging a fab holiday for us in Bideford. The apartment was lovely, the views were stunning and the town of Appledore was ideal for a family break. We may even visit there again sometime (we rarely go back to the same place twice!). My husband spent an entire evening transfixed by the sunset from the apartment, and the tv was on! We had some really memorable days out and about, and my son's opinion of it was "awesome" We were really impressed that you managed to find such a great holiday which exceeded our brief. The personal touch which came with your service really made us feel special, the way the confirmation arrived by post, the happy holiday wishes, the thank you card and the wonderful activity book (which kept my son thoroughly engrossed for 3 of the 5+ hours it took us to get home!) all added to the impression that your clients and their holidays are important to you. I have already recommended you to friends and family and I hope you can help us again with our next holiday, during the summer school holidays Thanks again
Sent in by V W
Stafford, 09 June 2015
Just to let you know that we had a great holiday - just starting to settle back since arriving home on Saturday I will confirm that hotels in Venice can be a bit of a nightmare to find - but we got there - and it was an excellent choice! We would very much like to stay there again. Our room was large and overlooked the main square. The cruise was great - plenty of entertainment, good company and excellent food. Got off at every port of call but only did one of their organised excursions which was in Athens. Thanks very much for arranging this holiday for us, all arrangements ran smoothly.
Sent in by J Jacombs
Rugby, 10 November 2014
The first holiday we booked with Lucy was 2010, Lucy recommended Malaysia as we wanted something special for our 25th wedding anniversary. We were told about Lucy from our friends who highly recommended her for the same occasion. It was to be the year of the ash cloud and caused major disruptions but Lucy took all of the stress and strain away from us with all the rearrangements. It was then at this time we knew it was a personal service. We could not have wished for better. Lucy has arranged numerous holidays, flights and weekends away for us since and we would not hesitate and have recommended Lucy to friends and family. Lucy is always positive and happy to help us throughout the holiday booking experience.
Sent in by Alan Tyson
Rochdale, 30 September 2014
Lucy was first recommended to me when I was arranging a re-union trip for ten males to go to New York. Although we flew from more than one airport, we all arrived on schedule and stayed in our good value hotel in the perfect place just off Times Square. After the success of that trip I asked Lucy to help arrange our family holidays. My wife is wheel chair bound so we have special requirements for both the hotel and resort. Over the last twelve months we have had three breaks. Our daughter and granddaughter, now aged two, have accompanied us on each occasion. Lucy has arranged three excellent holidays for us, each one catering for the needs of my wife and granddaughter. Lucy found us excellent hotels where we had adapted rooms. We had child seats in the airport transfer vehicles and the resorts chosen had layouts that enabled us to easily move around. Exactly what we required. Lucy's communication and attention to detail prior to the holidays gave us confidence that all would go well and they all have. So roll on to our next holiday, perhaps to Portugal and our next phone call to Lucy!
Sent in by Graham & Marion Fewkes
Warwickshire, 23 September 2014
We have just returned from a delightful holiday in Portugal, staying at the tranquil Solar De Mos hotel in a quiet, residential area of Lagos on the Algarve. Thank you for, once again, finding just the perfect place to stay Lucy. The hotel was all that we had hoped for, and more. The warmth of the welcome that we received from Mario and the care and attention from the proprietors Carlos and Lena was charming. Our flights and ticketing arrangements went without a hitch, and we were again impressed by your attention to detail - down to the prepared luggage labels. Once again thank you, Lucy.
Sent in by Jo W
Rugby, 22 September 2014
Just returning to normal after the fabulous holiday you arranged for us in Iceland. Iceland has a raw beauty and there were so many treasurable moments that it would take me pages to explain! But just to say a huge thank-you from the organising of the wonderful hotels, the fantastic 4WD car we drove through the snow to the chocolate cake surprise at the second hotel in Fludir! We did not want to come home and we enjoyed a rare week together in an amazing country! If my husband manages to transfer the photos to my computer I will send you a few so you may see the snow, scenery and sights! Many thanks again for organising such a wonderful holiday.
Sent in by Petra Meeson
Rugby, 21 December 2012
Wanting to visit our daughter in Paraguay over Christmas, I wouldn't have known where to start. Lucy gave us lots of options to chose from and was quite happy when we wanted to organise elements of the trip ourselves. The hotels found by Lucy were all ideal. Our three flights each way were very long but all worked smoothly. Lucy took all the stress of the planning away from us, down to sorting out the valet car service at Heathrow. The information was given so that each sheet pertained to a part of our trip. It was all clearly highlighted so as not to mix them up. She always answers emails and messages promptly. I have since used Lucy for short breaks to Europe and her attention to detail is exactly the same. My mum and other family and friends have all also booked through Lucy. She is very friendly and not pushy at all and quite happy to book a bargain option if you want. Our first thought now when planning a trip is...I'll give Lucy a ring.
Sent in by Brenda Stone
Brandon, 29 December 2011
Lucy Morgans is an excellent Travel Counsellor. She works very hard to deliver exactly the service required, and also is well informed to give extra information to the client to make the experience richer. Lucy is friendly and charming, making contact with her enjoyable. I have asked her help on several occasions and will continue to do so.
Sent in by Penny Gibbings
Wolston, 10 November 2011
A friend and I were wanting a restful week at the end of September. We wanted sun, sea and peace and quiet. We had no idea where we wanted to go and didn't have the time to research it ourselves. Lucy was absolutely brilliant. She found us a fabulous place on Corfu. Everything was organised for us, even down to the completion of our luggage labels! It was wonderful! Lucy took such care and interest to ensure we had a special holiday. Many thanks Lucy -I shall certainly be calling on your services again! Penny
Sent in by Janet & John Paul
Dover, 07 November 2011
We had a family trip to Australia to organise and were recommended to Lucy by friends. We made contact and were immediately struck by the way she collected all the relevant details of our visit and then took great care in ensuring that the travel and accommodation arrangements which we asked her to book dovetailed completely with the family activities which were the initial reason for our trip. Lucy suggested alternative solutions and, drawing on an obvious wealth of relevant experience, was ready and able to discuss the pros and cons. Once decisions were taken, Lucy acted quickly and made regular progress checks. She kept us informed in advance of when we could contact her if we needed to – and equally importantly, when she would not be available. The end result was a most successful trip with the travel and accommodation arrangements working well. Then, after a safe return, Lucy was eager to hear whether we thought any aspects could have been improved. All in all, a very friendly yet thoroughly professional service. We would readily use Lucy again and heartily recommend her service. Janet and John Paul, Dover.
Sent in by Martin O'Reilly
Leamington Spa, 31 October 2011
We first discovered Lucy Morgans through a professional contact of our daughter; we were thinking of trying our first cruise and it would be no exaggeration to say that Lucy, having done the cruise we were looking at with her family, was a mine of information about what not to miss, what not to do and everything in between. She not only advised on every aspect of what to us was a new experience but also took care of every aspect of the booking, paperwork, hotels and life on board. She is extremely knowledgable about the holiday business and we have already booked our next holiday with her help. A credit to Travel Counsellors indeed!
Sent in by Irene Ashlin
Hornchurch, 30 October 2011
Lucy has arranged 2 breaks for us this year. The 1st was at the Hay Book Festival which proved a real problem to find accommodation- but with Lucy's perseverance she found us a lovely 5 star Inn with acccommodation within a 30 minute drive of the festival. The 2nd was a 2 week holiday in Turkey and she found the perfect 'All Inclusive Hotel' for us and the travel and transfer arrangements were trouble free, including the parking at the airport. We will definitely be using Lucy's services again for any future breaks and would be very happy to recommend her to family and friends.
Sent in by Susan Kockelbergh
Warwick, 26 October 2011
Lucy gives 150% service Lucy crosses all the t's & dotts the i's before you depart to make sure you have and understand everything involved with your travel she does it with a smile you can feel it genuine even on the phone. We have had experience of a problem overseas and contacted Lucy out of normal hours to sort it out. Lucy went out of her way to sort the problem and again with her same smiley personality. We would not hesitate to use Lucy for all our travel needs.
Sent in by Kim Simoniti
Nuneaton, 24 October 2011
I met Lucy at a Warwickshire Chamber of Commerce event five years ago. When I was ready to book my next holiday I decided to see what Lucy could do. The service was freindly,speedy and efficient. It speaks for itself that I have now used her to arrange countless holidays in Europe, Asia and the USA. Lucy also looks after other members of my family and many of my friends. I know that when I book with Lucy everything will be sorted out and all I need to do is pack my suitcase.
Sent in by Renai Rolfe
Bishops Stortford, Hertfordshire, 24 October 2011
"Let's call Lucy" is the first thing myself or my husband say when we are considering going away. I have booked a few holidays through Lucy. She has always been polite, professional and gone the extra mile - arranging for a birthday cake to be at our accommodation / sending surprise tickets to a different address / and even posting a Lapland brochure to me in a plain envelope so that my children didn't see it! Her attention to detail is fantastic and she has always been honest with me if there has been something she hasn't been happy with or that she thinks I won't like, and I really appreciate that. I have recommended her to my friends and family and will continue to do so. We are very happy with the service we have received. Lucy is a complete star!
Sent in by Angela Pye
Birmingham, 21 October 2011
Lucy is amazing nothing is too much trouble & is always on hand whether its night or day as we experience last November when we were stranded at Miami airport at 11.00pm UK time. Lucy was our life line. She is so patient We were so grateful. She is an asset toTravel Counsellors,I wouldn't book with anyone else. I can't sing her praises enough. She's simply the best!
Sent in by Michael & Bethan Earley
Rugby, Warwickshire, 21 October 2011
We booked our honeymoon to Kenya through Lucy and her advice and expertise was invaluble to us and made the whole booking process totally hassle free. We had an amazing time, better than we could have imagined and will tresure the memories for many years to come. We have already recommended Lucy to friends and family and we wouldn't use anyone else now to book our holidays! Fantastic personal service with amazing attention to detail. Thank you Lucy.
Sent in by Ceri Hewitt
Southam, Warwickshire, 21 October 2011
Lucy is always friendly and helpful and her in-depth knowledge and experience have helped make the holidays we have booked with her a great success. She was able to recommend hotels, find good deals and help us with all the details for our trips. I would recommend Lucy without hesitation.
Sent in by Denise Hickey
Wolston, 20 October 2011
Lucy arranged a wonderful trip for us to the Philippines, involving several different flights/hotels/stop overs, she managed to secure us great seats on the planes- so important on long haul flights. Lucy's personal service is lovely - no more queuing in travel agents - she came to our home at a time that suited us. We would not hesitate to recommend Lucy and will shortly be in touch to ask her to arrange us a trip to Kenya.....
Sent in by Pauline Bant
Shirley, Solihull, West Midlands, 11 July 2008
When the subject of holidays comes up in our conversation, the first thing that comes to mind is ‘just ring Lucy’ she’ll sort it. We were recommended to Lucy via our son who has had many dealings with her both for corporate trips and for his own personal family holidays, in fact all our family and all his friends and work colleagues now use Lucy and wouldn’t dream of booking through anyone else. Lucy is such a professional in everything she does, she has the most efficient way of working and is always on the ball with dates and reminders. We recently had to cancel a holiday she had booked for us to Cancun Mexico, due to me having a major operation, just one phone call to Lucy and she had it all in hand. The cancellation was dealt with efficiently and quickly and glad to say we have now re-booked a Caribbean Cruise holiday with her for later in the year. To anyone reading this testimonial we can highly recommend Lucy and Travel Councellors, who has years of experience of the Travel Industry and will give you excellent personal service and trouble free holiday booking that is second to none.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 02476 991820