Working with Kat was a breeze—everything was straightforward and transparent, and she captured our requirements perfectly.

Kat was brilliant, so helpful and efficient

Very friendly service. Responsive and positive. I feel my holiday is in safe hands.

Kat listened to what I wanted and quickly came elated an exciting holiday package. She then kept tweaking it till it was exactly right. Thanks to her I am meeting my daughter on her travels with no worries.

Kat is exceptional and will continue to recommend and book holidays.

Kat’s knowledge along with her passion to create the perfect trip is a winning combination. We spoke to Kat in the morning and by the afternoon she’d crafted an amazing trip that fits our brief perfectly

Couldn’t have asked for anything more. So kind and helpful

Super friendly, professional & efficient. We will definitely be using Kat again! 5* Service.

Kat, was recommended to me by a friend. Her service has been amazing. Nothing was to much trouble and all at short notice. Looking forward to our family holiday :)

11 out of 10 for customer service, support, knowledge and advice, you could not ask for more! Thanks Kat, a true professional!

Kat, was recommended to me by a friend. Her service has been amazing. Nothing was to much trouble and all at short notice. Looking forward to our family holiday :)

Kat has been very helpful in finding a holiday which meets our needs and requirements for the budget we have. She was very friendly and approachable I would have no issues with recommending Kat to my friends and family .

Kat is amazing at what she does. You tell her what you want from a holiday and then sit back and relax knowing she'll take care of all of it for you!

I asked Kat to find me a nice hotel and sort all my travel to Cyprus for a wedding. She did exactly as asked quickly and smoothly. I am elderly and haven't been abroad for a while, Kat made the whole process enjoyable and gave me confidence. It all went as planned with good travel dates and flights and transfers, a lovely hotel for a solo traveler. The food and position at the hotel couldn't have been bettered. I would definitely go back to Kat at Travel Counsellors for my next holiday.

Kat planned our recent trip to Dubai and Bali and also our previous trip to Cyprus. Kat took the time to speak to me on the phone to understand what we want from a holiday and then sent over some itineraries that suited us. She was very patient with me when I kept asking her to quote for various different hotels in Bali! Kat has a lot of knowledge about places ( she travels a lot!) and was able to use this to recommend the best areas for us to stay and even some restaurants to try while there. She’s very accessible and always comes back quickly to any queries. Kat also sorted out our issue with some flight seats really quickly and actually managed to get some really good seats for us on that particular flight. We’ll definitely use Kat again in future.

Having Kat as our TC meant we had very little to arrange - she just got it done! All the arrangements were dealt with efficiently & speedily in line with our requirements. We just didn’t have to think of a thing as Kat had it all covered. All we had to do was enjoy the vacation. For any future holidays that require detailed planning we would have no hesitation in contacting Kat to deal with everything for us.

Very helpful and accommodating. Good suggestions generally made the whole experience easy.

Excellent service.

I would certainly recommend Kat - she understood what I was interested in doing, kindly researched options and her patience as I weighed up my decisions was certainly appreciated.

Just did a 10 day trip with my daughter in Italy that was curated by Kat. Kat was absolutely brilliant and was on top of things all the time, I will recommend her 100%

Kat created and planned our honeymoon trip and I would recommend her to anyone! She was helpful, professional and efficient. The trip that she created ticked all of our boxes and was so special and Kat thought of everything so that it all ran smoothly! I will be using Kat for booking all my holidays going forwards as she takes all the hassle out of organising trips away!

Friendly, engaged and provides a tailored service.

Excellent customer service, highly knowledgeable, would definitely recommend.

Kat goes above and beyond to make sure you have the best holiday. The process of arranging and booking the holiday is stress free because Kat has the experience to make sure your complete holiday runs smoothly and she understands what it is you want from the holiday.

I was rather vague about my requirements but Kat immediately got onto it and offered me some alternatives. We managed to home in on what would suit me best and I have booked it. Helpful, patient and knowledgeable, I will definitely use her again

Kat was very helpful and took on all my requirements, very pleased with the service and holiday package found.

Always very helpful & very quick to resource exactly what we have asked for

Wonderful help, support and customer service! Would certainly use again and recommend to family and friends.

Kat took all the pressure off us in planning our family holiday and was so efficient and knowledgeable. In no time at all it was done! It is a great feeling to know Kat can be contacted at any time from now until the holiday is over if we have any questions. A great service and we have already recommended Kat to friends.

So easy, I just told Kat what I wanted and she did all the rest. The least stressful holiday planning I've ever had!

Kat is amazing!! She is so friendly and knowledgable. We had so many ideas and locations we wanted to visit and this didn’t put her off. She took her time to tailor quotes to suit us and came up with our dream honeymoon. Would highly recommend.

Kat was enthusiastic, approachable, friendly, came up with some great ideas and options and we are so excited for our trip now.

Kat is absolutely fantastic! I wouldn’t use anyone else! She knows us and what we’d like better than we know ourselves! I constantly recommend Kat to anyone that would listen

With Kat booking your holiday it is just so easy. From the first glimmer of your holiday idea to the day you get home Kat is there for you.

Kat is first class at her job, very professional and excellent all round with great follow up and customer care and service after booking with her. We have already recommended her to others and will continue to do so. One of the best travel professionals we have dealt with over many years of booking holidays.

Friendly, efficient and got exactly what I asked for.

Kat has been so helpful in sorting out our break to Finland, nothing has been too much trouble. We will definitely get her to advise and help with holidays in the future.

Kat was so lovely and helpful. Nothing was ever too much for her and she was always on hand to amend anything to make our dream honeymoon!

You are so helpful friendly and made everything stress free for us it has made it easy so can’t wait for our holiday now and have already recommended you to friends.

Kat made booking our honeymoon extremely easy and an enjoyable experience. Kat got to know us as a couple and what we were expecting from a honeymoon, she went above and beyond to ensure that is what she offered us. We are now very excited to be going on our honeymoon that she has booked for us.

Kat has been truly amazing I will definitely be using her services again and recommend her to friends and family

Kat is simply the best and we can’t recommend her highly enough! ?????????? You are truly looked after from start to finish and nothing is too much trouble. She listens and caters for all your requirements, giving you plenty of options and ideas. We would be at a complete loss without Kat’s knowledge and expertise as she takes all the stress and worry away leaving us reassured, relaxed and ready to enjoy our holiday. We can’t wait to do it all again in June and will definitely be booking with Kat again for all our future holidays. Amazing service - thank you ??

We recently went on our honeymoon to Tanzania (safari) and then Zanzibar (chill/beach). Kat was recommended to us and as soon as we met her we knew she was going to plan and book the BEST holiday for us. She listen to absolutely everything we want, it was perfect! It was so nice to really switch off and not have to worry about transfers or delays etc, we knew we only need to message Kat to sort it whilst we were away. Thank you Kat for booking us the honeymoon of dreams!!

We have just returned from what can only be described as a honeymoon of a lifetime, and it’s all thanks to Kat. From the first call we had with Kat we knew we would be in the best of hands. She listened to our thoughts and locations that we wanted to explore and gave such good suggestions. Kat provided us with a quote within 24 hours, and she’d hit the nail on the head first time! Kat was always on hand to answer and questions that we had, and she kept in contact with us throughout the whole process. She really is on hand 24/7! Thank you so much Kat for all you’ve done, and we can’t wait to get the next holiday booked with you ??

Kat has been amazing. From beginning to end she organised the most perfect holiday. Answered our multiple questions and really looked after us. I gave Kat a brief of what we wanted and she came back in less than 24 hours with 4 different packages for us to choose from. Everything was organised through a really handy app and Kat (bless her) was always able to help via WhatsApp when I wasn’t sure on things. She even filled in our luggage labels for us. 5 stars all the way.

We have just returned from the family holiday of a lifetime! A safari in the Masai Mara, Kenya followed by a week in Mauritius. We’ve always booked our own holidays before now but with this one being a ‘big’ holiday we wanted some help and Kat has been incredible from start to finish. We originally spoke last year about budgets and that we’d like safari/beach holiday. Kat came up with numerous destinations and we decided upon the Masai Mara followed by Mauritius. The safari lodge Kat chose was incredible and we were blown away with the abundance of wildlife. The Beachcomber resort in Mauritius was amazing. In both places we were treated like 5* guests. Having Kat organise everything took all the stress away. Everything ran like clockwork and Kat was checking in every step of the way to make sure. We didn’t even have to check in for our flights ourselves! We would 100% recommend Kat’s services. Thank you Kat!

I have known Kat for many years but only on a personal basis, I was a little worried about using Kat as business and pleasure doesn't always mix but I can safely say my experience so far has been awesome. The customer service has been excellent and Kat even helped me with another flight I had booked myself. I have yet to go on my holiday Kat has booked but I am very confident we wont be disappointed. Kat works exceptionally hard (even responding to messages I sent at 10PM) to get your trip perfect and I would highly recommend her services.

Absolutely fantastic service - cannot believe it doesn’t cost us a thing, and the service is better than I’ve experienced pretty much anywhere else. Amazing!

An excellent service provided by Kat, very efficient and extremely friendly.

Kat was excellent from the moment I enquired right through to booking! Really quick to respond and so helpful with advice! Definitely will recommend!

Kat is incredible. The level of service she offers goes above and beyond. All your needs are taken care of. Highly recommend.

Kat is amazingly patient, knowledgeable and nothing is too much trouble.

Kat has been amazing. From beginning to end she organised the most perfect holiday. Answered our multiple questions and really looked after us. I gave Kat a brief of what we wanted and she came back in less than 24 hours with 4 different packages for us to choose from. Everything was organised through a really handy app and Kat (bless her) was always able to help via WhatsApp when I wasn’t sure on things. She even filled in our luggage labels for us. 5 stars all the way.

Kat couldn't have been anymore helpful from start to finish

Would just to say a big thank you Kat for organising a brilliant weekend for our first ever cruise. She went above and beyond to make it a lovely first time experience..would highly recommend Kat..Thank you so much xx

Kat is simply the best and we can’t recommend her highly enough! ?????????? You are truly looked after from start to finish and nothing is too much trouble. She listens and caters for all your requirements, giving you plenty of options and ideas. We would be at a complete loss without Kat’s knowledge and expertise as she takes all the stress and worry away leaving us reassured, relaxed and ready to enjoy our holiday. We can’t wait to do it all again in June and will definitely be booking with Kat again for all our future holidays. Amazing service - thank you ??

I highly recommend Kat's services. if you are planning a holiday in the UK or abroad. She i such a brilliant travel expert who provides excellent customer service.

Kat has been amazing and so helpful when it came to knowing the best time to go to certain countries to find us the best package. It was super easy and the app has been useful to look back at quotes to compare.

Kat is lovely and so accommodating , and has a passion to give you the best help and advice.

Very friendly and helpful, good communication

I really can’t thank Kat enough, for her help. I had no idea how stressful trying to organise a holiday was on a strict budget. After a few attempts and fruitless google searches I chucked in the towel and asked for help. Genius idea, all I had to do was sit back and wait for the holiday to appear.

Sol was really impressed with the hotel choices, particularly the Amari, as was I to be fair, but I think he was a bit cautious because we had little involvement in the planning. I loved that almost all of the planning and organising was taken off my plate by your capable hands and we would both like to thank you immensely for a lovely holiday in a beautiful setting.

Brilliant service, super patient but also really productive & responds really quickly to enquiries & questions. We’re absolute TC converts! Thank you Kat, you’re incredible!

Kat Malyshenko is outstanding. She understands the need to get to know her clients and make their experience seamless. Will never use anyone else!

I have already recommended Kat to some friends and will continue to do so, as her customer service is second to none

My wife twisted her ankle in Bali and before we even asked , Kat had booked wheelchairs at all subsequent hotels, booked assistance on remaining flights & even arranged special access at a restaurant we have booked that had steps. That service, it's difficult to find on this day and age. Thank you Kat

Kat is extremely knowledgeable and was very helpful, not to mention patient in finding us a family holiday, would definitely recommend her to others looking to book a holiday!

Kat was very helpful and proactive in arranging a unique holiday experience for us for this coming Christmas. I had some specific requirements and it was reasonably complex holiday involving 4 very different niche hotels. I was pleasantly surprised by the competitive pricing which I have not experienced before when trying to use other independent travel agents.

Great communication, fast response! Professional and goes the extra mile to deliver great service! I will continue to use and recommend Kat's travels Keep up the great service!

It was an absolute pleasure having Kat work out our holiday, from the mission we gave her, she has come up trumps with the holiday that we have booked.

We put all the planning in Kat's hands & the holiday was perfect from start to finish, she found everything we were looking for. We will defintley be booking more holidays with her & recommending her.

I’ve already passed your details onto 5 people.

I’ve already passed your details onto 5 people.

Personalised service, tailored travel options and excellent knowledge and reccommendations

Excellant bespoke service, Katrina takes all the stress away. Very personal attention to her customers needs.

Really friendly and really helpful.

The best customer service I have had for booking a holiday. Highly personalised service and with the ability to include/remove options at will to suit holiday duration and cost.

Kat was so thorough and efficient, will always use her for long haul trips in the future

Kat has been really helpful throughout the whole holiday booking process. Advising on the best places to go and maximising our holiday for our budget. I wouldn't hesitate to recommend her services and will definitely use her in the future.

Our booking with Kat was really straight forward and hassle free-we’re now really looking forward to our holiday!

Kat was excellent she was totally professional and we found her communication first class. We have already given her number to several people to contact her when they are ready to discuss their travel requirements. We will certainly use her services again, she is a credit to Travel Counsellors.

Fabulous! The idea of spending hours browsing the web in ever decreasing circles for a holiday filled me with dread… to the point we would have just stayed at home!!! Kat listened carefully to our preferences & nailed the perfect trip at her first attempt (& under budget too!) won’t go anywhere else in future.

Kat is simply amazing, incredibly patient, knowledgeable and so so helpful!

Wow what a few 9 days. A massive thank you to Kat, for helping organise an amazing holiday for myself & Josh to Thailand. Highly recommend as it was all perfectly organised from start to finish.

Kat was so efficient, booking our trip to Turkey for next summer the same day I contacted her. She managed to beat the website price for our TUI holiday and even honoured their Black Friday discount. We knew what we wanted for this trip but I will definitely be taking advantage of Kat’s extensive knowledge for our future holidays, in particular, a city break which is next on our list. Highly recommended!

Kat was brilliant. Nailed what we we’re looking for. Would thoroughly recommend her. Will be using her services in the future.

What a wonderful way to celebrate my sister's 40th, I asked Kat for a spa night away in the UK, Kat found us the iconic Cowley Manor in the Cotswolds. Lots of wonderful relaxing things to do in the spa & a spacious luxurious room. A great food experience, Kat certainly found us the perfect night away, thank you

Kat was patient and worked hard to find several quotes to fit our budget.

The loveliest booking experience I have ever received, personal, friendly service, thank you Kat

If like me you actually get a bit fed up, confused of scrolling through endless holidays, Kat totally takes the pain away by doing that bit for you. The app is amazing, all your enquiries & documents in one place, Kat can even book trips and excursions to make your trip more personal. Highly recommend! 5*

A super personal service & great flights for the best price

Very approachable, helped a single parent find my perfect holiday, which is tricky sometimes especially when going out of my comfort zone.

I have already recommended you to all my friends & family , super experience, hassle free, friendly helpful advise

I have just returned back from a lovely short break booked by Kat, who was honest & friendly as well as being genuinely interested in my holiday requirements. A true personal experience, which I enjoyed so much I have come straight home and booked my next 2 years worth of holiday with her.

Overwhelmed by such a great service, given lots of options, taylored to requirements. Couldn't be happier with our first experience of using a travel counsellor, thank you Kat